Nuachtlitir Leabharlanna ﾃ》ha Cliath Theas Earrach 2013
South Dublin Libraries Newsletter Spring 2013
South Dublin Libraries Newsletter Issue No. 3 Spring 2013 © South Dublin Libraries Nuachtlitir Leabharlanna Átha Cliath Theas Eagrán uimh. 3 Earrach 2013 © Leabharlanna Átha Cliath Theas Editors: Georgina Byrne Domitilla Fagan Patricia Fitzgerald Caroline Higgins Contributors: Siobhan Bermingham Sile Coleman Maria Finn Catherine Gallagher Coleesa Humpreys Bernie Meenaghan Maria O’Sullivan Dave Power Kieran Swords Photographs by Rob O’Connor@Rocshot Design by Silverbark Creative Email: libdevoff@sdublincoco.ie
Welcome/Fáilte Welcome to the latest issue of Off the Shelf our magazine designed to highlight the programmes, collections and services offered by South Dublin Libraries.
Fáilte chuig an t-eagrán is deireanaí de Off the Shelf iris ó Leabharlanna Átha Cliath Theas a léiríonn buachphointí clár, cnuasach agus seirbhísí na leabharlanna.
Demand for library services continued to grow significantly in 2012 despite the closure of Ballyroan Library (one of the busiest libraries in the network) for redevelopment. Over one and a half million visitors used libraries in 2012 to avail of services ranging across employment support, language learning, mental health support, career information for school leavers and over three thousand other cultural and education events. The demand for digital services and access to verifiable online information -particularly in the area of health information - has grown exponentially with over two hundred thousand computer session booked across the branch network in 2012. In October 2012 the Library Development Plan 2012-2016 was adopted by the elected members. This new plan builds on significant achievements delivered during the lifetime of the previous plan of South Dublin County Council. Today’s challenging environments – economic, social and technological – offers opportunities for innovation in how library services are developed and this plan outlines a roadmap for strategic delivery of services over the next five years. South Dublin Libraries have been just awarded the Best Educational Initiative at the LAMA Awards 2013 for Ready2Read, the locally designed and delivered pre-literacy programme, which also won the Chamber’s Ireland Best Library Service award 2012. The inaugural Red Line Book Festival took place in November 2012 drawing large audiences to a variety of book based events at venues across the County. The festival marked the County as a destination for literary activity and will be an annual event in the library calendar into the future. The opening of the new Ballyroan Library in spring 2013 is eagerly anticipated and will greatly enrich the lives of local communities. An article in this edition gives a flavour of the new building and outlines some of the facilities which will be on offer. The library website www.southdublinlibraries.ie has recently been streamlined to make searching and browsing easier. This site offers 24/7 services ranging from health information, eBooks, a South Dublin digital heritage platform and homework help resources for students of all ages. Off the Shelf offers a flavour of the activities and services available at your local branch libraries. Remember it is free to join and your library card will open a myriad of new worlds for you and your family. Georgina Byrne County Librarian
WHAT’S INSIDE
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4 Evolving with South Dublin Libraries 6 Reading with South Dublin Libraries 8 Learn with South Dublin Libraries 9 Rewind with South Dublin Libraries 10 Connecting with South Dublin Libraries 12 Upcoming Events 12 Libraries by Numbers
Evolving with South Dublin Libraries
South Dublin Libraries supports learning and cultural innovation . . .
Re-imaging a public space: Ballyroan Library
Ready2Read The Ready2Read project involves hands-on training for parents to help their children develop six pre-literacy skills which prepare them for formal learning in school and which also underpins their journey to becoming independent readers. This programme has already won the prestigious Educational Initiative LAMA Award 2013 & the Chamber’s Ireland Best Library Service award 2012. South Dublin Libraries will continue to develop this initiative throughout the county.
There has been resurgence internationally in the design of contemporary library buildings as seen from the latest iconic new buildings in cities such as Seattle and Alexandria. Ballyroan Library in Rathfarnham will open in February having been completely re-imagined and re-built. This new sophisticated library building challenges perceived notions of public libraries and their capacity to engage and enrich those using them.
A Library Service for the 21st Century
Ballyroan Library embraces communal activity on a variety of scales and has an urban and civic feel. Organised around a twostorey central street the library has a phalanx of broad smooth concrete columns screening the main ‘reading room’ from view. This ‘street’ holds the welcome desk, self service facilities for borrowing and returning books and a large s-shaped sofa for browsing and reading newspapers. Just off the street is a seminar room which can open up to the atrium to host large scale events, a digital training suite and a specially designed art gallery and exhibition space. For individuals and small study groups there are semi private timber clad pods lining the edge of the library each illuminated by daylight from above. Egg shaped pods built into the walls in the children’s library offer reading spaces for little people to enjoy the beautiful picture books on offer nearby. Upstairs the ‘Long Room’ provides a quiet space for research and study and the entire building is dotted with computer terminals offering information resources and high speed internet. The building is also Wi-Fi enabled. At the heart of this library is a vision of a service which is both personal and collective, a civic hub around which communities can learn, read, enjoy cultural offerings and find quiet or busy spaces in a real 21st century library building.
Our new Development Plan has been adopted by South Dublin County elected members. This Plan outlines a road map for planned, strategic delivery of our library services over the next five years enabling libraries to contribute to the creativity, sustainability and well being of the county. Cross cutting themes include value for money services, local government efficiency strategies, the egovernment agenda, literacy, libraries without walls, 24/7 service and public service reform. A copy of the Development Plan can be downloaded from our web site at www.southdublinlibraries.ie
Pop up library @ Colaiste Bride Clondalkin Bringing the library to a secondary school at a time convenient for their students! Clondalkin library staff liased with Colaiste Bride for their literacy week and visited them at lunchtime to encourage reading for pleasure. The pop up library was set up in the canteen area, with a selection of books and DVDs, a laptop and library brochures. Many of the pupils are library members but don’t avail of our services. Feedback from students was positive but many expressed difficulty in getting to the library. The possibility is now being explored of offering the library service in partnership between the school and South Dublin Libraries. Colaiste Bride will look at setting up literacy prefects who could run the pop-up library while Clondalkin library will supply the stock and a stock monitor system.
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TEDxTallaght 2012 When Stories Collide Libraries have always been places where ideas are shared and disseminated and as such South Dublin Libraries have been following TED discussions for some time. TED is a nonprofit programme devoted to Technology, Entertainment and Design. TEDx licenses are granted to local groups and South Dublin Libraries were delighted to get one of these licenses for a third year to run TEDxTallaght.
steps to finding the positives in our lives. PR Smith, sports enthusiast & author of Great Moments of Sportsmanship talked about how sportsmanship can help us in daily life. Paul Lee of Viewsion Ireland gave us a great insight into Google Sketch-up – free software that enables everybody to become a designer, an architect of the future. The wonderful Jo Verrent, diversity trainer, discussed stereotypes of disability in literature and how she in her life has overcome the adversity of the stereotype showing us that difference is delicious. Archivist Catriona Crowe brought us on a fascinating journey through the 1911 census online, and the wonderful stories that it reveals. Geneticist & biohacker Cathal Garvey closed off the evening in his talk about bio-hacking and cypherpunks, giving a fascinating insight into the phenomenon.
This year’s TEDxTallaght took place in The Victory Centre on 15th November, packing in a full house. The speakers were wonderfully diverse, making for an extremely interesting evening which sparked much comment and debate on the night and on Twitter too. Our speakers included local Michael Rossney, personal motivation coach and marathon runner, who spoke about how he managed to change his life around from an unhealthy start to participating in Iron Man Triathlons. Maureen Gaffney, psychologist & best-selling author of Flourishing, spoke about the
All of the speakers told their stories with passion and enthusiasm about how they strive to make the ordinary extraordinary. This blend of thinkers and curious people inspired and challenged their listeners. So why not turn off that TV & tune into all of the recorded talks at www.tedxtallaght.com and be inspired!
Social Media
South Dublin Libraries’
South Dublin Libraries embraces social media and Web 2.0 tools through Facebook, Twitter, Google+, Pinterest, YouTube, Flickr, Audioboo and a range of other digital communications platforms. The library service is now using social media not only as a marketing tool but also to monitor what local communities are saying about services on offer. As the world becomes increasingly mobile and interconnected the library service in South Dublin is keeping pace and engaging in dialogue with local communities in a more immediate manner than ever before.
iPhone
Catalogue in your pocket The South Dublin Libraries Catalogue and Website App delivers instant access to South Dublin Libraries’ catalogue at any time, allowing catalogue search, book renewals, and access to ebooks and online resources.
Google+
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Android
R E ADIN G with South Dublin Libraries
A Red Line of Literary Success
Maureen Gaffney, Catherine Fulvio, Tony Bates and many more.
South Dublin Libraries’ first Red Line Book Festival was the biggest literary initiative in 2012 for South Dublin County. The Red Line Book Festival ran from 13th to 17th November and took place at various venues across the county, including the Civic Theatre Tallaght, Victory Centre Firhouse, RUA RED Tallaght and South Dublin Libraries branches. It proved an exciting opportunity for readers and book lovers to engage and meet with their favourite authors and also supported local writers offering them the possibility of showcasing their work.
Amongst the highlights of the festival there was a unique interview by writer Dermot Bolger with President Michael D Higgins about his vocation as a poet. The children’s events showcased writers and illustrators such as Oisín McGann, Sarah Webb, Stephen Mooney, Fiachra Sheridan and Stephen James Smith. The full programme and the photo gallery along with Podcasts of the various events are available on the festival web site www.redlinebookfestival.com
Featuring 32 events and attracting some 1,700 people from all over Dublin and across Ireland, and even from abroad, including a delegation from Uppsala University (Sweden), the festival was a resounding success. The public from outside South Dublin County represented 20% of the overall audience.
Both Twitter (@SDCCLibraries) and Facebook (South Dublin Libraries) proved to be invaluable resources in promoting the festival and creating a great buzz around events. The total reach on South Dublin Libraries Facebook page peaked at over 7,000 people being reached during the festival.
A host of 40 authors took part in the festival, including Man Booker Prize award winner Anne Enright, international crime bestsellers writers John Connolly and Mark Billingham, and renowned authors such as Kevin Barry, Gerard Donovan, Christine Dwyer Hickey, Sean Moncrieff, Colm Keegan, Louise Phillips, Eileen Casey,
South Dublin Libraries is now working at another exciting programme for their second Red Line Book Festival which will take place on 15th-20th October. Keep an eye at www.redlinebookfestival.com for the Red Line Book Festival 2013!
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Me travel? Why, when the Mobile Library comes to me!! Not all of us can jet off to the sun or snow but a whole new world comes to your area when the mobile library visits. You can ... reverse to the past, accelerate off to the future, travel from country to country in many languages or enjoy poetry in motion when you climb aboard.
Children’s Book Festival 2012 South Dublin Libraries celebrated Children’s Book Festival 2012 during October with a myriad of events on the theme of Imagine That! The festival showcased some of the many exciting elements that make up the world of children’s literature in Ireland. The programme of events for 2012 included many familiar faces and also introduced some new and exciting talent. There were authors, illustrators and poets, mask makers and music makers. Children were invited to read, write, listen, learn and create. South Dublin Libraries hosted the national launch for Children’s Book Festival 2012; and what an event this turned out to be! The Flip Flap Whoosh Swoosh Monster Doodle Party with Children’s Laureate, Niamh Sharkey, was a gigantic doodle event held in the County Library, Tallaght. The Monster Doodle workshop was technologically interactive, enabling the participation of groups in selected libraries and schools around the country. Groups from Carlow, Cavan, Monaghan and several schools in the Dublin area joined us online for the event. The festival continued for the month of October with almost 100 events provided free of charge throughout our branch network. Some of the highlights of the festival included the arrival of the Storytelling Caravan, visits by popular authors and a very successful partnership programme with the National Gallery of Ireland.
South Dublin Mobile libraries provide a service to local neighbourhoods, schools and Collections communities unable to access a ks As well as thousands of boo branch library. The service operate a e hav also s arie libr in stock, our four-week roster serving 65 different es, a host of DVDs, CDs, Gam d stops throughout the county i.e. 46 magazines plus the Downloa re you can download whe e Zon public stop and 19 primary schools. e-books and audio books This service connects communities , straight to your device 24/7 please visit with the wider world, providing raries.ie www.southdublinlib access to books for adults and children, DVDs, CDs, console games, information on events in the area, and local government information. The staff are helpful and will assist in any way to help find the perfect request for a borrower. When the Mobile Library comes into an area, it becomes a community focal point for the time it is there. Neighbours meet up and chat, and often children can visit by themselves if parents are busy. The mobile service also organises monthly book deliveries to crèches, day care centres, Traveller community centres, homework clubs and nursing homes providing reading material for leisure time, and also books to encourage young children to read. We facilitate story time visits to crèches, author visits to schools, and provide DVDs for classic movie events in day care centres for seniors. Also, the mobile service, in conjunction with Branch Libraries, offers a free of charge Library to Home delivery service for housebound people. Look out for your local mobile library – offering free service to you and coming to your area soon!
Check out our timetable at:
www.southdublinlibraries.ie/find-library/mobile-libraries
Over 2600 children attended the festival bringing the cost per participant to approximately €3.20 which constitutes exceptional value for money. What is more important however is the educational and cultural value that the children gain from attendance at author visits, from participating in workshops and from just having fun! Many of the participating children will not have met a “real live author” before and are enthused to work creatively in school after the event. For many it is also their first time to visit the library and they leave and bring with them a very positive memory.
More events to come this October for Children’s Book Festival 2013! »7 «
with South Dublin Libraries
From Gutenberg to Zuckerberg South Dublin Libraries support contemporary learning in a variety of different ways. Andrew Carnegie the 20th century philanthropist, referred to public libraries as ‘the university of the people’ seeing them as important supports for formal and informal learning. With the advent of self service across branch libraries library staff are now free to deliver enriched services to families, students and schools across the County. A new model for public libraries is emerging with libraries at the fulcrum of learning/education working with external partners and agencies to provide contemporary learning spaces. The importance of the library website as an information tool continues to grow as does the use of social media to communicate with people across the County concerning the services on offer and their responses to these offerings.
The Inside Learning Space
The Outside Learning Space
Supporting Family Learning is at the heart of what libraries do and all learning begins within the family environment. Primary school teachers across the county often report that children arrive in junior infants without ever having seen or handled a book and without ever having had a story read to them. They are as a result not ‘learning ready’ and are often overwhelmed with the world of the classroom. South Dublin Libraries deliver a range of Family Learning programmes which target parents and pre school children – particularly where parental literacy is identified as an issue. Bed Time Reading Clubs, Ready2Read, Doodle Den and Summer Reading Projects all actively offer pathways to learning for parents and children and delivered across the branch library network.
South Dublin Libraries work throughout the year with over 100 primary and 32 post primary schools across the County. Since the abolition of the school book grant in 2009 primary schools no longer have access to funding for the purchase of class room reading material. Demand for books from local branch libraries has grown exponentially as has demand for homework support material and eBooks. The Children’s Services team in the library service work closely with teachers to deliver information literacy training, training in using the digital heritage resources available from the library website www.southdublinlibraries.ie and literacy support to parents and children. Pop Up libraries also appear in schools during lunchtime offering students an opportunity to join their local library and borrow the latest novel or material to help with research and homework. Recent work with Adamstown Community College has seen the development of a template for Library/School partnership which is being developed for other schools. This template includes whole school registration with their local branch library, teacher training in information searching and the use of the library website as a reference tool and workshops with students in using eBooks and the digital heritage resources available from the library website.
The library service also offers support when learning difficulties have been identified by formal education particularly in the field of dyslexia. Using a grant from the DoECLG the library service has purchased licences of TTRS a multi-sensory computer learning course designed for children and adults with reading, writing and spelling difficulties and other learning difficulties. The purpose of TTRS is to help develop vital literacy skills and at the same time increase the level of confidence, self-esteem and motivation. Delivered on a one to one basis by library staff TTRS provides a critical learning tool as parental testimonials show.
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with South Dublin Libraries
Heritage Week 2012
Ireland’s Revolutionary Period Digital Archive
The enthusiasm for the history and heritage of the County was once again shown by the popularity of Heritage Week 2012 events. South Dublin Libraries’ latest Local Studies publication was launched by Mayor Cathal King: Dublin Fire Brigade and the Irish Revolution by historian and fire fighter Las Fallon. This publication discusses the involvement of the DFB in the War of Independence and Civil War as well as tracing the history of organised fire fighting in Dublin. The book launch was complimented by a wonderful exhibition Dublin’s Fire Brigades: 300 Years of Fire Fighting in Dublin which included many fascinating artefacts from Las’ personal collection. A crowd of over 70 people joined Tomás Maher on a guided walk of historic Tallaght Village, taking in St. Maelruain’s Church and graveyard and the grounds of St. Mary’s Priory, as well as lesser known spots such as the fosse and the remains of the old City Watercourse.
Collecting for the Digital Archive continues. 730 items have now been loaded, identified and catalogued and these will be released to the public just before the relevant anniversaries. It would be impossible to list everything here, but highlights include: l Previously unpublished photographs of Free State Army actions against the “Irregulars” l a series of “Then and Now” images based on original archive material superimposed onto modern views, l photographs of the weapons used by the combatants, l detailed close-ups of the medals issued to veterans of the conflict.
With an exciting series of lectures already underway commemorating the 1913 Lockout, South Dublin Libraries’ Local Studies Team continues to provide quality information and events to their many supporters.
Some items from 1913 have already been published and are available at http://source.southdublinlibraries. ie. These include an Irish Independent poster announcing the arrest of Jim Larkin, a British proclamation prohibiting a “Seditious Assembly” in Sackville Street and an original copy of the “1913 Report into the Housing Conditions of the Working Classes in the City of Dublin” which contains graphic accounts (including photographs) of the brutal living conditions under which the working class citizens of Dublin lived, and which contributed in no small way to the social unrest of that year.
Heritage Week 2013 will run from 17th to 25th August. Please visit www.southdublinlibraries.ie closer to the time for more information.
South Dublin Libraries’ Local Studies Team are actively pursuing the acquisition of more items from this early period, so watch this space!
The ‘Who do you think you are?’ effect is still in full force and budding genealogists attended two ‘Trace your Family Tree’ workshops in the County Library facilitated by Paul Gorry. Genealogy workshops were also held in Clondalkin, Lucan and Castletymon Libraries. The very popular basket making workshop also made a return to the County Library Tallaght last year.
The Gathering 2013 South Dublin Libraries is taking part in a postcard project which is an initiative of City and County Librarians nationwide as part of The Gathering Ireland 2013. Six ‘then and now’ postcards have been produced for each county, depicting vintage postcards from the libraries’ Local Studies collections, together with a photograph of the exact same location as it is today. The locations selected for South Dublin’s postcards are St. Maelruain’s Church, Old Bawn Bridge, the Liffey Bridge in Lucan, Rathfarnham Castle, Dodder Bridge in Rathfarnham and Clondalkin Round Tower. The original vintage postcards were published between 1900 and 1940 and the ‘now’ photographs were taken in August 2012. While a lot has changed in South Dublin over that time, it seems some things remain the same! If you would like to send a personal invitation to family or friends abroad to come home in 2013, you can pick up a postcard at any South Dublin Libraries branch now.
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with South Dublin Libraries
Collaborative Projects with AMNCH Tallaght
Unwrapped 2012
Chronic Pain Writing Group A creative writing group was set up in the County Library Tallaght for people who suffer chronic pain. The sessions were facilitated by the hospital’s Writer in Residence and took place from September to November. Feedback from the group was very positive as participants expressed the benefits they received from the opportunity to write down and share their experiences with people in a similar position. While these creative writing sessions are now finished, South Dublin Libraries will continue our supportive role by publishing an e-book featuring a compilation of the work created during the project.
E-Reading Accessibility Pilot Project This is another initiative begun in September 2012 between South Dublin Libraries and AMNCH Tallaght. E-reading equipment was provided to hospital patients from the Renal Dialysis Unit and from the Age Related Health Care Unit. The ICT Dept of South Dublin Libraries provided invaluable support in preparing the E-readers for use, downloading a selection of titles from South Dublin Libraries’ Download Zone and providing training to hospital staff in the use of the Easy Pads. The E-Reading Accessibility Pilot Project is running smoothly and participants are already giving positive feedback. An evaluation report will be compiled in May 2013 including recommendations on replication and expansion of the project if feasible.
Oscar Wilde’s short story ‘The Selfish Giant’ was the inspiration for UNWRAPPED 2012. The event began in County Library Tallaght where innovative theatre company, Monkeyshine Theatre told the audience the story of ‘The Selfish Giant’ through a specially commissioned performance. The library was full with adults and children enjoying the show before these audience members then became part of the story. Led by musician Michael Buckley, they journeyed through a lantern lit promenade through the Giant’s garden in Chamber Square before the Giant himself made an appearance. The Giant was designed by artist Tadashi Kato with the assistance of artist Jackie Gray, and its huge size very much impressed all the children! The promenade moved from the Library, to the Civic Theatre and culminated in the official lighting of the County’s Christmas tree by South Dublin County Mayor Cathal King. The atmosphere was enhanced by paper cut window displays and hangings as well as the projection of animation work by artist Maeve Clancy. There were musical performances many local choirs, mainly children’s choirs, and the Chamber Square again was filled with families enjoying the whole Winter Festival experience that is UNWRAPPED. South Dublin Libraries have been involved in UNWRAPPED since 2010 through a creative partnership with South Dublin County Council Arts Office and Corporate Services Department; Tallaght Community Arts; Alternative Entertainment; Contact Studio; Civic Theatre, Tallaght; RUA RED, South Dublin Arts Centre and South Dublin County Music Education Partnership.
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Finally, as part of our ongoing support for businesses throughout the year, a large selection of e-books on business-related topics are available to download for free from
Social Inclusion Week
www.southdublinlibraries.ie
South Dublin Libraries once again supported South Dublin County Council Social Inclusion Unit as they celebrated Social Inclusion Week in November. The aim of this week is to highlight the positive work carried out by South Dublin County Council and other agencies to reduce social exclusion and poverty, and to promote an understanding of social inclusion and diversity in the County. During the week South Dublin Libraries provided a welcoming space for Art Workshops and Tea Drinking Stories workshops, hosting the events in the County Library Tallaght. Maria Finn, from the Social Inclusion Unit, describes how Social Inclusion Week provides us with an opportunity to engender a positive inclusive spirit in our communities. Our public libraries are a space for all and South Dublin Libraries are delighted to support this initiative.
Public Libraries Age Friendly Project South Dublin Libraries are taking part with Kildare Library Services in research on the role of public libraries in the lives of older people. The project is looking specifically at information resources and raising the profile of libraries to this demographic. Focus groups from Ballyroan, Clondalkin, Rathcoole and County Kildare will be involved in the initiative. The outcome of the research will be very beneficial to the development of library services for older people and will inform a new national policy in this area.
Social Inclusion Week 2013 will take place from the 11th November to 17th November.
Libraries mean Business South Dublin Libraries continues its commitment to the needs of the local business community through a wide range of information, services and events. Since launching our services to business in November 2011, our dedicated business space at the County Library Tallaght houses the largest collection of materials and also provides free wi-fi, comfortable seating plus the latest magazines and dvds aimed at people in all types of business. County Library Tallaght host drop-in business networking sessions every Thursday morning facilitated by the IE Network, where it is possible to get practical advice and inspiration as well as connecting with other local business people. 2013 sees the return of our annual business events programme – “Business Focus”. This year an expanded programme will cover topics such as Motivation, Goal-Setting, Cloud computing, Tendering, hands-on training in MS Excel and Social Media and much more. A highlight includes a talk by the Craft Council of Ireland on how to make money from your craft. Business Focus 2013 is run in conjunction with the IE Network and the South Dublin Chamber of Commerce.
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Upcoming Events February
Business Focus Chinese New Year June
March World Book Day Seachtain na Gaeilge July/A ugust
Eco Week World Book Night September
Summ er R Progra eading mme Heritag e Week
Ruaille Bua ill Lucan e
May
April
Bealtaine October Children’s Book Festival Red Line Book Festival
History & h ont Heritage M
South Dublin Libraries have a busy Spring & Summer ahead, please visit www.southdublinlibraries.ie for more information closer to the time. iPhone
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South Dublin Libraries by Num6ers 7 branch libraries: 5 branches open 6 days a week (from Monday to Saturday), 4 branches open until 8pm from Monday to Thursday inclusive. 4 mobile libraries: 153 public stops per month covering 65 areas throughout the county. 7 Library Blogs: Local Studies Blog
Teen reading blognificence
Book Club blogs
Film Club blog
TEDxTallaght • South Dublin Library Champions • Red Line Book Festival
In 2012 1.2 million Books Borrowed 9,000 eBooks Borrowed 1.5 million Visitors 240,000 Computer Sessions 2.7 million Page Views of www.southdublinlibraries.ie 3,000 Followers on Facebook 1,800 Followers on Twitter » 12 «