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MARCH 2015
Coalition Seeks Paid Family And Medical Leave
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No Legislators Step Up In Support By Christine Stuart Connecticut was one of the first states to pass a Family and Medical Leave Act in the 1990s, and a coalition is hoping it maintains its edge by passing a bill to ensure that it’s paid leave.
Currently, most large employers offer some type of paid leave for employees who need to take care of a sick loved one, are sick themselves, or just had a baby, but at least 40 percent of the workplace is not even covered by the federal legislation championed by former U.S. Sen. Chris Dodd. The bill would give employees, including those making minimum wage, an option to contribute as little as a $1 per week to a trust fund that would provide them with their full salary for up to 12 weeks of leave. Catherine Bailey, public policy director for the Connecticut Women’s Education and Legal Fund, said even those who have access to unpaid leave are scared they will get fired if they take it or they simply can’t afford to take it. Continued on page 10
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ON THE RECORD Where’s Your Data – Man? New Haven’s Number Cruncher Shares The Info On Demographics, Jobs, Immigration
Mark Abraham, 35, is Executive Director of DataHaven, a public service non-profit organization that partners with local and state government, academic and health care institutions, and community organizations to collect, share, and interpret public information about Greater New Haven and Connecticut. Abraham is a Fellow of the W.K. Kellogg Foundation in Battle Creek, Michigan, as part of a national cohort focused on Racial Equity. Abraham graduated honors from Yale University, and previously worked as a planner for the New York City 2012 Summer Olympic Games Bid Committee.
only town or city with an increase in young adults 25 to 40. Is this young educated or just young?
It is also true that may of the young adults have college degrees. That population in New Haven is growing quickly too. Do you have a sense of the cause for the increase in jobs in New Haven versus suburbs?
The healthcare and he education sectors have bee growing more quickly and those jobs tend to be in the cities. There are other factors like more interest in living in a downtown and if you think of services like professional services there is a still a lot of interest in being downtown.
Abraham is engaged in the New Haven community where he lives, serving as a Historic District Commissioner and as a Board Member of Elm City Cycling.
Is there something positive going on about the cities or something negative happening in the suburbs, fewer satellite corporate offices up, less employment at shopping malls and centers?
Mitchell Young publisher of Business New Haven interviewed him for On The Record.
*** What is DataHaven?
DataHaven is a partnership of government, foundations, the University, hospitals and non-profits in the New Haven for about twenty five years. Our goal is to collect share information about New Haven and Connecticut. We collect data from the city, state and Federal government. For example the city has data on every tree in New Haven or every crime that is reported. We also collect our own data through surveys. The most recent survey we did was the New Haven Well Being Survey. That was a survey of about 1300 randomly chosen people in the [greater] New Haven area. What are you measuring to have a “Well Being” result?
What people would think of as quality of life. Whether people are achieving their potential and a measure of happiness, relationMARCH 2015
ships. The survey primarily is about relationships with government and their neighbors and community life. There is a piece of it on health that includes how healthy you are. Do you have what you need to be healthy. A third area [of the survey] would be issues of economic inclusion like your job status, [view of] economic opportunities, and security.
if you look at families with limited incomes the way they experience life is very different from people with middle class incomes in the region.
Currently it is being repeated and we will be going out to gather data state wide with a group ten times larger [around 15,000 respondents]. We’ll be doing all the large cities in the state and rural areas and suburbs.
You had a recent release abut job growth in Greater New Haven and the city center?
What did you find in Greater New Haven?
We found that the city and the region compare petty favorably to the United States we are similar to how other large cities are doing. Greater New Haven is doing pretty well but
One are example families with incomes of $50,000 or more almost all have access to a car, they may take the bus t work, but [having a car] is not always true of families making less than $50,000.
The city of New Haven is getting more jobs than the suburban areas. Also we’re seeing higher wage jobs. There was a national study and that showed pretty much every city around the country was seeing more job growth in the city centers, than there was before the recession. If you take all 169 cities and towns in Connecticut New Haven in the
I tend to think it is a positive story about the cities, it’s a national trend, there are extreme cases like New York City, where there is double the job growth than areas like Westchester. The cost of having to attract a work force may be getting higher [in the suburbs]. Most of the families in New Haven are younger then in Connecticut in general. Have you looked at job diversity?
We look at it in general, there is definitely more in education and healthcare and fewer in manufacturing, fewer government jobs. Specialization is equally important [to diversity] If you have a specialized market you can have higher wage jobs. Connecticut has a lot of specialized industries high tech or high value industries. Many people continue to identify New Haven as a poor city, what does the data show? Continued on page 19
3
VIEWPOINT
Reaching Out Didn’t Work With Everyone
When Senate Minority Leader Len Fasano and other Connecticut Republicans put forward an “Urban Agenda,” including some support for Governor Malloy’s “Second Chance” review of the criminal justice system, we doubt they were expecting an immediate rebuke from Democrats. That’s exactly what New Haven’s new State Senator Gary Winfield provided, along with Bridgeport Senator Ed Gomes, who together called the plan “disingenuous.” One Democratic representative, Douglas McCrory, was more open, asking for details on the plan. We frankly don’t expect much in the way of bi-partisanship from Mr. Gomes, his left wing credentials are already pretty solid.
Clearly expressing skepticism and keeping to her political bonafides, Ms. Harp’s comments demonstrate how a skilled politician may respond. “I hope it means they now acknowledge that healthy cities support regional economies and spur widespread growth, and I hope their votes now change on city-supportive program and funding initiatives so their actions follow this new script,” Harp said.
We are encouraged by their entrance into other industries, including the energy and restaurant businesses, as a way to diversify and build beyond gambling. But why for a few shillings are Connecticut’s so called political leaders willing to sell the people of this state down the river by expanding gambling, throughout the state?
Mr. Winfield please take a deep breath, Connecticut needs to reduce partisanship not create more of it.
Three new casinos are included in proposed legislation and now even Keno is beng placed into the diiscussion, neither is what Connecticut needs.
Rolling Snake Eyes
The two casino owning tribes would be working together in their effort to place the casinos along I-91. We doubt that little gambling way-stations will really attract out of staters, but certainly they will suck money out of local communities.
For as long as we remember parents, teachers, aunts and uncles would admonish that we shouldn’t follow bad behavior because our friend or competitor did.
We do expect more from New Haven’s new Senator Gary Winfield, who is filling the seat that was occupied by New Haven’s current Mayor, Toni Harp.
It is a lesson that apparently wasn’t available to some of Connecticut’s political leaders. The last thing that Connecticut needs, the last thing is more gambling.
Ms. Harp was known to have a more open mind and worked to build relationships with Republicans in her tenure.
We understand the desire for Connecticut’s casinos to expand, – that’s the business they are in.
Virtually everyone in the state but a handful of political hacks and gaming lobbyists agree. A recent Quinnipiac Poll demonstrated more support for expanding Marijuana access then for gambling’s expansion. Seventy five percent of Connecticut residents were against the expansion of gambling in the state. What else do you need to know?
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MARCH 2015
5
RETAIL
State Government Targets Consumer Products
OP-ED
The Amazing (Ta)X -Factors Driving Connecticut’s Economy critical to growing investments in Connecticut Making permanent the 20% corporate surcharge that was scheduled to be eliminated this year
Lawmakers seek to tax sugary drinks and remove microbeads from personal care products
T
By DEREK TORRELLAS
wo bills working their way through the Connecticut General Assembly are aimed at consumer products. House Bill 5461 was proposed in January by State Representative Juan Candeloria, D-New Haven. If introduced, non-alcoholic carbonated beverages containing “any added caloric sweetener” would be taxed at one cent per ounce. Mary Kate Lowndes, of the Connecticut’s Commission on Children, believes a 15-20% drop in consumption would result, following the example of taxing cigarettes. According to State Representative Pam Staneski, of Milford and Orange, a soda tax doesn’t address the root cause of childhood obesity. “I agree that sugar is a big part of the obesity problem, but I do no think that taxing it will fix the problem.” Microbeads – tiny, plastic balls – found in toothpaste, soap, and other cosmetics, are the focus of House Bill 5286. The act would ban the import and sale in Connecticut of products containing microbeads.
The harm, according to the bill’s proponents, is that the beads are so small they pass through water treatment plants into waterways like Long Island Sound. Plastics can soak up toxins, but also resemble fish eggs and get eaten by marine life. Humans eventually consume the toxins. In public hearing testimony before the Environment Committee, Louis Burch, the Connecticut Program Coordinator for Citizens Campaign for the Environment, said, “Scientists have found microplastic particles in every major waterway in the world. A recent survey done in Lake Ontario found as many as 1.1 million plastic particles floating around per square kilometer.” Manufacturers with the Personal Care Products Council have already pledged to stop using microbeads, said Karin Ross, the council’s director of government affairs, in a statement. If the bill passes, no products with microbeads can be sold after Jan. 1, 2017. The Personal Care Products Council is asking for amendments aimed at giving manufacturers more time to adjust.
RETAIL
Booze Delivery Coming to New Haven Liquor, wine, or beer delivered to your house without leaving the couch? 6
Continuing the credit reduction for the insurance tax that was scheduled to be eliminated this year
By Bonnie Stewart VP Gov’t Affairs CBIA Should state policy makers jump at the chance for a proven, 231% average annual return on investment as a vehicle for driving Connecticut’s economy and tax revenues? And should they pursue a strategy capable of producing $14.5 billion in direct investments in the state in a little over a decade? Well, that’s exactly what lawmakers did years ago when they approved the state’s research and development (R&D) tax credit, fixed capital tax credits, and other strategies. R&D tax credit: Transformed $109 million in tax credits into $3.14 billion in investments in Connecticut from 2000-2012, for an average annual ROI of 231%. Fixed capital tax credit: Generated an average annual ROI of 173% per year from 2001-2012, producing $14.5 billion in Connecticut investments from $724 million in tax credits. This week, however, the Finance Committee held a public hearing on proposals to weaken those credits and imperil the very economic activity they generate and which Connecticut counts on. State lawmakers have to create a new two-year state budget that will keep Connecticut’s economy on the upswing and solve a billion-dollar-plus deficit. But the Finance Committee this week explored proposals contained in SB 946 that actually would slow our economy down by: Reducing the use of earned investment incentives for research and development (R&D) capital purchases, and other key economic drivers. Limiting the use of the net operating loss carryforward that’s
As CBIA testified to the committee, these would be shortsighted and self-defeating changes. For many years, strategic state tax policy has produced an amazing ROI that’s propelled our economy, created jobs, and fueled tax revenues--supporting and growing new and bedrock job creators, in industries including biopharma, financial services, defense, and manufacturing. What Are Tax Credits? Tax credits are revenue-generating incentives that lawmakers have adopted to encourage companies to make certain investments in this state. The rules are fair but tough: Only investments made in Connecticut can earn tax credits. There is no cost to the state until after a Connecticut investment is made, and in fact, the revenues generated as a result of the investment far exceed the credit earned. Why Tax Credits Matter Investment incentives matter greatly to Connecticut because they enable the state to be competitive. The availability of credits is often a significant factor in the decisions made by job creators on where they will locate. Credits are an important tool for offsetting costs where Connecticut is not competitive. Nearly all state and foreign jurisdictions offer credits, and only three states have permanent limitations on the use of credits. Tax Increase If lawmakers were to limit these credits, it simply would raise taxes strictly on Connecticut companies--not those companies that use the state as a market but don’t have a physical presence here. What’s more, these proposals would retroactively increase taxes on the very job creators that have already made the
investments that Connecticut lawmakers have asked them to make. Net Operating Losses Start-up businesses, new product development, and economic downturns are three most common reasons for the use of net operating loss (NOL) carry forwards as an important mechanism for attracting and keeping long-term investment in a state. NOL carry forwards allow companies to either offset losses in the year they’re incurred or in a future year. This allows companies that are developing products, or those that are struggling, to overcome a mismatch between a business cycle and a tax year. Why NOLs Matter Connecticut has to remain competitive. All states with an income tax allow NOLs, and only two states have permanent limitations on NOL carry forwards. Any limitation will make Connecticut much less attractive for businesses with significant up-front investments—such as startups—and therefore will weaken our economic competitiveness. Permanent Rate Surcharge Only five states have a higher corporate business tax rate than Connecticut’s. The tax rate was set at 7.5% years ago in an attempt to make Connecticut more competitive, but the proposal before the committee would make a current surcharge permanent and bring the business tax rate to an uncompetitive 9%. Elimination of the Business Entity Tax The Business Entity Tax (BET) has been a nuisance tax since its creation. It’s not based on revenues but is simply a tax for a business being in business. CBIA supports elimination of the BET. Consistency, clarity, and fairness in state tax policy are achievable and critically important goals. CBIA encourages the committee to reject the increased revenue proposals, eliminate the Business Entity Tax and encourage the Appropriations Committee to develop a budget that reduces costs and improves outcomes by adopting the recommendation of the Connecticut Institute for the 21st Century. Contact CBIA’s Bonnie Stewart at 860.244.1925 | bonnie.stewart@cbia.com |
Porter 21, established in Hartford last year, recently “I think it would open up a few avenues for liquor expanded their delivery service to New Haven. The stores, in terms of bringing in more revenue,” says on-demand liquor delivery service is the middleman Avinesh Chugani, of La Bella Vita. Porter 21’s drivers between the customer and package store, at no are required to verify ID, and won’t complete an order extra cost. if the customer is too intoxicated.
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GAMBLING
Vol XX,I No. 7 March 2015
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MARCH 2015
Coalition Seeks Paid Family And Medical Leave
SELL, SELL, SELL
No Legislators Step Up In Support By Christine Stuart
to pass a Connecticut was one of the first states the 1990s, and a Family and Medical Leave Act in edge by passing coalition is hoping it maintains its a bill to ensure that it’s paid leave.
offer some type Currently, most large employers to take care of paid leave for employees who need or just had of a sick loved one, are sick themselves, workplace is a baby, but at least 40 percent of the chamnot even covered by the federal legislation Dodd. The bill pioned by former U.S. Sen. Chris those making would give employees, including as little as minimum wage, an option to contribute would provide a $1 per week to a trust fund that of weeks 12 to up for salary them with their full leave. for the Catherine Bailey, public policy director and Legal Fund, Connecticut Women’s Education to unpaid leave said even those who have access take it or they are scared they will get fired if they simply can’t afford to take it.
Gaming Company Gets Piece of Jersey’s Action
By Jordan Fenster
New Haven’s Sportech set to offer online gaming in New Jersey
The mantra of the post recession world is more sales first Here’s How To do It
By Ken Liebeskind
Page 18-21
Continued on page 10
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Doubling Down: Legislature Mulls Three New Casinos
tage of a New Jersey law passed in 2013 that allows casinos to offer online gaming to anyone in the state, SNG Interactive, a joint venture of New Haven’s Sportech PLC, [corporate headquarters London, England] which operates the Off Track Betting Parlors (OTB) in Connecticut, and NYX Gaming Group Limited [U.S. headquarters in Las Vegas, NV], will launch an online platform for Resorts Casino Hotel, its Atlantic City client. Sportech, which is locally headquartered on Long Wharf Drive and has 350 employees in New Haven and other branch offices in Connecticut, received a transactional waiver for iGaming operations in New Jersey, which confirms the company is compliant with the New Jersey Division of Gaming Reinforcement and can offer an online gaming system to customers like the Resorts Casino Hotel. “This is a key moment in the development of SNG Interactive and Sportech’s transition into new digital businesses,” Rich Roberts, President of Digital US for Sportech said. The platform will enable all kinds of online gaming, from slots to an array of table games, including black jack, baccarat
and poker. The games can only be played within New Jersey to accommodate the state law, though the games are not limited to state residents. “If you’re on shore for vacation you can sign up, deposit money and play,” Roberts said. Signing up to play is a fairly technical process that involves getting a user name and password and interacting with a geo-location technology through a Wi-Fi connection that determines you are in New Jersey. Gambling online is legal and New Jersey, Nevada and Delaware are the first states that took advantage of a Justice Department ruling that updated the Wire Act in 2012 to permit online gambling in states on an intrastate basis. “Each state makes a decision but people can’t do it until the state passes a law,” Roberts said. “Other states are looking forward to iGaming because they see it as a good opportunity to raise tax money and move the gaming industry forward.” Connecticut
Is Lack Of Economic Diversity A Problem For New Haven? Maybe Not. By Rachel Bergman Recent rankings by Wallet Hub, a social network for financial issues, ranked New Haven 344th out of 350 cities across the U.S. in terms of economic diversity. New Haven’s lack of economic diversity ranking was based on data from The U.S. Bureau of Labor statistics on topics like industry diversity, occupational diversity, and workerclass diversity; all seemingly lacking in the Elm City. Even compared to other cities in Connecticut, New Haven fared worse than Bridgeport at number 188 and Hartford at number 276. New Haven was pooled at the very bottom of the rankings with cities like Cambridge, Mass., home of Harvard, Provo, Utah, home of Brigham Young University, and Rochester, MN, home of The Mayo Clinic.
has not acted on the law yet and Roberts is unaware of any attempts in the state. Roberts said New Jersey passed the law in part to bolster Atlantic City, which has suffered from competition from other casinos around the country. “They’re doing everything they can to prop up Atlantic City, which has been declining over the past seven years. The online opportunity gives Atlantic City casinos the opportunity to drive extra revenue and reinvest in the city.” Connecticut was one of the first states to compete with Atlantic City and Nevada with casinos but hasn’t jumped on the online bandwagon yet. “People originally didn’t want retail casinos and then they came to be. Now many states haven’t gotten their arms around putting casino games online,” Roberts said, “It’s similar to the debates on physical casinos over the past 25 years.”
That should make residents feel a bit better. Experts asked to weigh in on the data rankings all seemed to agree that the lack of economic diversity doesn’t necessarily mean a city is less likely to successfully weather an economic downturn, or worse, end up like Detroit, the ultimate economic cautionary tale. There is no data-based information, nor anecdotal details, to suggest that cities with a more diverse economy even managed to perform better during the most recent recession, and neither do these factors seem to indicate that more economically diverse cities experienced better wage growth. It really all depends on the city, it seems. Most experts did agree that there may be definite pluses to a diversified economy, in-
Connecticut will roll the dice on a proposal to allow three more casino gaming facilities, with the first slated to be built at an as-yet unspecified spot along the Interstate 91 corridor. Legislators, representatives from both the Mashantucket Pequot and Mohegan tribes, and labor advocates spoke about the competition Connecticut faces from an increased number of gaming facilities in neighboring states. “Massachusetts has declared war on us and we are going to fight back,” Senate Majority Leader Bob Duff, D-Norwalk, said. A proposed casino in Springfield, Mass., will be open and ready for business in two-and-a-half years, Duff said. The hope is to have a new Connecticut facility north of Hartford up and running within that timeframe. The two tribes will be cooperating on this venture, and local approval must still be sought. The bill being introduced Tuesday will pave the way for that approval. Connecticut’s share of revenue from the state’s two existing gaming facilities has been cut in half, with the number of jobs in those casinos decreasing. A report released last week by the Northeastern Gaming Research Project said revenue from the two casinos in the state has declined by 39 percent since peaking in 2006. By agreement with ctnewsjunkie.com
cluding a strong and malleable workforce and a greater potential for innovation and increased productivity from that diverse workforce. The concept of a diversified metropolitan economy is compared to the basic rules of investing: don’t put all your eggs in one basket. Weighing in on the rankings, New Haven’s Economic Development Administrator Matthew Nemerson contends that “New Haven is actually home to a very diverse population, including minimum-wage earners, the average salaried worker, and the wealthy. New Haven always tries to compete for jobs, and would like to attract industries like leisure and entertainment, as well as more manufacturing and assembly jobs. If the jobs aren’t in New Haven, goal #2 is to make sure they are on transportation lines from New Haven so people can get to work.”
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EMPLOYMENT
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They They Help, They Care, Heal, Old Blues Pony Up Help, They Care, They They Save Lives... They Heal, They Save They Lives... They Help, Care, It’s Time TimeLives... It’sSave They To Say Thanks! To Say It’sThanks! Time hey Heal, “No one should have to put their famEDUCATION ily in economic jeopardy because of a terrible illness or the joy of a new baby,” Bailey said Thursday at a press conference.
still have to pay fringe benefits when an employee is on leave.
“By requiring an employer maintain a job for an employee that is absent up to 12 weeks each year, you are by Yale gears up for $200 million ask to benefit financial aid campus-wide But in order to make the new paid sys- default also requiring the employer to tem work, all employees in the state maintain that absent employee’s nonDeep-pocketed alumni are the focus would need to participate. wage benefits,” Gjede wrote in his of a new push by Yale University to testimony. “It’s important that allmillion employees, raise more than $200 over with years to of payself-employed for scholarships. antwo exception indiHe said it would also be a huge cost to The Ivybe League school has already viduals, part of the system,” Bailey the state because it would require the raised toward wrote in$50 hermillion testimony tothe thenew Labor Labor Department to hire more staff initiative, called “Access Yale” and Public Employees Committee. to administer the program. Yale hopes to expand financial aid
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Labor Commissioner Sharon Palmer testified in writing that there’s “no appropriations in the budget for such an expanded program.”
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Help, They Care, Save Lives... Nominate Healthcare “Labor Commissioner It’s Time Sharon Palmer testified in writing that there’s “no Say Thanks! appropriations in the Awards Categories Presented By:
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Crocco (YNHH) these families On her “March ll tournament’s says. “My time — child and during ore year, rooms, shifts, surgery. , Ingrid Crocco Crocco oversees “vacatio Madness and 300 her had for ent these parentsthe “orchestr continu shepher was among allowed had20 veterinar first passion husband to ” far-flung ns,” Crocco recipien their young 2005, when operating another staffing” ed asating schedulin d injured when a German us was to be part of , Gene, so her ian.” she says. a part-tim corners a Nightin ts to receive be a a life-alter travels her pet sheand moment teams perform of the “We gave children,” UConn Huskies can travel openingfor before, wasassuring “I couldn’t and She changed to poodle. chosenpatientser guntil expertise ing to planet for them. and weekend for an during games. Excellen gale Award for imagine to fill an are cared to assist ing surgery and our our her victims operatin and nurse. In sophomo mind what 2005, these shifts, ce after surgery. 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Thenew other thestudents group iswill supportYalebills College matriculate Nominate Your ingand include anestimated expansion the Paid need an $18ofmillion more in For more information and to nominate Healthcare Hero financial aid annually. Sick Days legislation, Richard J. Urowsky, $10 million from the Publication visit www.conntact.com/hcheroe.htm elimination of the For more information and to nominate January 2014 visit www.conntact.com/hcheroe.htm tip credit waitresses Awards Categories and bartenders are For Event more information Corporate Achievement Volunteers of the Year Awards Categories paid, a fair schedulit was when gasoline hovered near or Education Award Advancements in Healthcare Corporate Achievement Volunteers of the Year February 2014 visit www.conntact.com/hcheroe.htm ing bill that requires – Corporate Community Service above $4 a gallon. Education Award Advancements in Healthcare GAS TAX – Corporate Advancements businesses to post – Corporate in Healthcare Community Service – Individual But there are huge political obstacles Community Service – Corporate Advancements in Healthcare Continued from page 1 work schedules 21 to – Individual – Individual Health Care Professional Community Service Murphy’s idea. days in advance, and – Individual Health Care Professional Physician of Help the Year Us to Recognize Individual of Merit The federal Highway Trust Fund was Physician of the Year Individual of Merit a bill thatJosh finesEarnest large White House spokesman Nurse of the Year Institution or Program propped up last summer through tempothe Region’s Most Corporate Achievement Nurse of the Year Institution or Program employers like Walsaid last week the Obama administration Researcher of the Year Fallen Heroes Researcher of the Year Fallen Heroes rary funding set to expire in May. About Education Award Outstanding Healthcare wants to adhereMart to a plan to finance $1 an hour fornew half of the trust fund’s money comes infrastructure spending by closing tax every employee makCommunity Service Professionals from a federal gas tax, now about 18.4 – Corporate the wealthy. Association, said the program is ingloopholes less thanthat $15favor an hour. cents a gallon, that hasn’t been increased costly for employees because it’s Community Service Sen. John Cornyn, R-Texas, said Reproduced in agreement withthere is since 1993. Since then Americans are – Individual funded byless a paycheck deduction. little appetite in Congress for the plan: ctnewsjunkie.com driving and cars are more fuelHe effisaid it’s while also costly forofemployers who Physician of the Year Most House Republicans have taken a cient, the cost building roads
For more information and to nominate mryoung@conntact.com NY DECARL
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s a charg e nurse Haven at Yale-N Hosp ew M. Crocc ital (YNH says. “My H), Ingrid rooms, o overse “orchestrat es 20 opera veterinarianfirst passion staffing” was to ting .” and assuriing scheduling be a for before and She chang and weeke , durin ng patients are g and after cared sophomoreed her mind durin On her child and nd shifts, Crocc surgery. “vacations, g her continued o had anoth shepherd year, when far-flung 2005, when ” Crocc a Germ injured as corne o travel an her pet she was a part-timer er teams perfor rs of the opening “I could s to poodle. until chose planet for an n’t ming to victims operating n to fill an nurse. what was imagine how and childr surgery on burnassist I could room charg wrong palates en figure out “She she with an with e recalls. and other cleft lips, injured was just It was She has caring cleft animal,” Ena then she a natur visited facial deform for al candi Willia ities. Brazil, Nepal, to,” was humans, whom realized that date,” Colum Myanmar, director ms, the hospi what bia, “you Vietnam, tal’s nursin says for periop Peru, the Philip she wante can talk bright, After gradu pines, d to do. China, Thailand and knowledgeaerative servic g on most recent es. “She’s by her of scienc ating in 1979 colleagues ble, highly her nursin trips she says e in nursin with a respec have enhanly, advoc g skills moved — bache ted and a g degre ate who’s lor and enrich to New ced e, Crocc Foreign not afraid real patient about ways Haven perioperativ ed her o countries life. to speak to make e progr for a one-year to Crocc were hardly Haven up patients am Around o, unfamiliar traini , which provid at Yale-New safe.” in Norw who grew up the same ay, Germ es comp tapped ng in “an army time, Crocc to any and brat” She becam operating-room rehensive o also “For colleg patients take part in a Italy. e a staff protocol. new progr was with liver and in nurse at at Radfo e, I came states 1980 am diseas “We hadn’ for rd Unive ide to study es. head nurse was promoted YNHH rsity in to assista time and t done livers at Virginia,” 1985 when , a position nt Yale for were going she she 6 Octob complicated a long child. Retur she left to have held until to be er 2008 her ning to to her for procedures doing very work on first , and looke attention her previous evening d exper to detail Thus Crocc ,” Willia ience and ms o becam e a memb says. er of the
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Eric Gjede, assistant counsel at the The school has already banked $25 milConnecticut Business and Industry lion from the estate of prominent lawyer
For more information or to nominate. email Publisher Mitchell Young at mryoung@conntact.com
and highways has gone up.
“no new taxes” pledge.
Anti-Defamation Leauge to Recognize Calabresi, Holmes and Perry Murphy’s proposed fix is to raise the tax 12 cents a gallon over two years.
“Nobody likes to pay more gas tax,” Murphy said. But he said the tradeoff in better transportation is worth the price. He also said the gasoline tax is one area where Connecticut receives more from Washington than it pays in.
But Murphy said those lawmakers may be persuaded to vote for his plan by including in his legislation an extension of a series of tax cuts for businesses and individuals. If new money isn’t added to the trust fund before the May deadline, federal highway money to states would be severely cut. Despite the looming deadline, however, Congress has not come up with a permanent solution to keep the highway trust fund completely solvent.
“The reality is that Connecticut does incredibly well when it comes to the gas tax,” Murphy said. ”It gets $1.60 in transportation funds for every dollar paid Meanwhile, state transportation in gas taxes.” That’s because the trust [L-R] Calabresi, Holmes, Perry agencies, including Connecticut’s fund distributes money to the states in a Department of Transportation, have said formula that’s based in part on how many The Anti-Defamation League honor Anne Tyler Calabresi, Dr. Gloria it is difficult to plan large infrastructure miles are driven on that state’swill federal Holmes and Sydney A. Perry at the ADL’s 2015 Greater New Haven Torch of projects with the fate of the highway highways. Liberty Award Reception, at 5:30 p.m., Tuesday, May 12, in Woodbridge. trust fund in flux. The recent precipitous drop in gasoline The Torch Liberty Award presented annually to outstanding citizens Reprinted and edited with permission from prices hasofprompted some toissay that whose extraordinary work has helped strengthen the Greater New Haven comthe ctmirror.com imposing a hike in the gas tax now would munity. This year’s theme is “Impacting the Next Generation,” and ADL is not be as tough for drivers to accept as
honoring three extraordinary women who have done just that.
WWW.CONNTACT.COM WWW.CONNTACT.COM
“We need to stay competitive in the food services business, and Energize CT allows us to do that with ease.” Dave Petrone, Owner/Manager, Riverview Bistro
On the banks of the picturesque Housatonic, Riverview Bistro offers a unique dining experience in a charming New England setting. Skillfully prepared contemporary American cuisine and an inviting atmosphere, however, is only part of their recipe for success. Equally significant? The smart business decision to embrace energy efficiency. With support from Energize Connecticut’s Small Business Energy Advantage Program, Riverview Bistro greatly reduced its operating costs while enhancing the dining experience for its customers. Program engineers helped the restaurant identify several energy-saving measures, including refrigeration and motor control upgrades. Technical guidance on a complete lighting overhaul convinced Riverview to adopt energy-efficient LED lighting throughout the restaurant’s interior, convert exterior incandescent lamps to LEDs, and even use LEDs to enhance signage. The lighting upgrades alone translate to an estimated $13,749 annual savings. Riverview Bistro received a generous incentive from the Energy Efficiency Fund to make the upgrades
possible. The restaurant also received zero percent on-bill financing requiring no up-front costs, with monthly energy savings frequently offsetting the loan payments. In fact, the complete investment will be paid off in 48 months while providing Riverview with continual energy savings. Project:
Riverview Bistro
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Fund Incentive:
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Energy Savings:
75,690 kWh electricity/year 125 ccf natural gas/year
Cost Savings:
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Energize Connecticut helps you save money and use clean energy. It is an initiative of the Energy Efficiency Fund, the Clean Energy Finance and Investment Authority, the State, and your local electric and gas utilities with funding from a charge on customer energy bills.
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Host Your Next Event at The Riverhouse To schedule an event, please contact Corporate Sales Manager, Elizabeth Carl at 860.345.4100 Ext. 204 or email ecarl@theriverhouse.com
55 Bridge Road Haddam, CT 06438 www.theriverhouse.com
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Developer Reaches Out To Neighbors In New Haven’s Upper Chapel Steet, Developer Makes Concessions to Win Support From Neighborhood Groups
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By Paul Bass eighbors forced Randy Salvatore to change the six-story building he’s putting up at Chapel and Howe Street—making the project better, in his view.
At least that’s what Salvatore told a room full of lawyers and activists assembled to figure out how developers can work with, rather than against, neighborhoods in New Haven. The lunch gathering took place Tuesday at the Graduate Club. Sponsored by the New Haven County Bar Association, it featured a top elected official, a top preservationist, a neighborhood-management team leader ... and Salvatore, a Stamford builder in the process of transforming a one-time red-light district, the corner of Chapel and Howe. Salvatore’s 53,000-square-foot project called the Novella—consists of apartments atop storefronts. The building’s going up fast; he said he expects it to open in June.
Stamford developer Randy Salvatore, learns New Haven fast
“It’s a lot better of a project now,” he said. The changes increased his costs, but it was worth it, he said. A new six story 53,000 square foot apartment and retail development is being completed at Chapel and Howe in the city of New Haven. Once a “Red Light” district in the 1980’s, today the neighborhood is a red hot apartment destination.
Of course, not all is always sweet and light between developers and neighbors, especially in New Haven. Farwell brought up the Continuum of Care/ Route 34 West project, which some neighbors criticized as too car-centric and for allegedly ignoring certain groups in the planning process.
“This is all touchy-feely about cooperation,” remarked attorney James Segaloff, who represents developers before city agencies. “I agree with it. But neighborhoods should understand developers. Developers are putting their money into this community. “I have a problem with some people who aren’t even from the neighborhood and show up at every meeting and have a problem with every project. You know who you are.” Segaloff advised the unnamed alleged naysayers (whose identities were clear to at least some in the room) to “just lighten up a bit rather than immediately going after ‘parking in my back yard.’”
alders and neighborhood management teams. He incorporated their wishes into his final design. The project sailed to approval, with an unusual lack of community dissent. Therein lies a lesson for developers, Perez said: “You should not decide who the neighborhood’s leaders are. The
CT jobless rate stays at 6.3 percent despite January job gains By Keith M. Phaneuf, ctmirror.com
Anstress Farwell of the Urban Design League, a prominent voice at development hearings, cited another success story: The expansion of a power plant on the East Shore. She spoke of how, armed with a state law requiring community input, environmentaljustice advocates negotiated concessions—like the retrofitting of diesel trucks—that enabled the plant to avoid increasing pollution in the area. Landuse attorney Marjorie Shansky helped organize the event.
That prompted other speakers to ask how a builder can decide who is the true representative of a neighborhood, or how to react when, in the middle of a process, new voices demand changes.
The road was bumpier at first, when he sought public approvals. Neighbors organized against it. Months of negotiation followed. In the end Salvatore agreed to move a century-old home 20 feet down the block rather than demolish it. He changed the facade of his plan to include more glass and emphasize retail. He added a storefront at the corner.
That was one of several success stories cited by name at the panel. Board of Alders President Jorge Perez repeatedly spoke of the success of “Max”— developer Max Riem, who’s building a $500 million new urbanist mini-city atop the grave of the old Coliseum. Reim met for more than a year with
neighborhood decides who the neighborhood’s leaders are. You’ve got to win them over.”
Moderator William Logue, an attorney who specializes in mediation in development cases, disagreed with the “touchy-feely” characterization of meeting early and often with neighbors. “Breaking bread” makes it easier to strike a deal, he said. “Respect is like air: When you have plenty of it, you rarely think about.” But if you don’t have it, “That’s all you think about.” By aggreement with newhavenidependent.org
Navy Contract Provides Long Range Business Proton OnSite of Wallingford will provide its Proton Exchange Membrane (PEM) electrolyzer technology, for follow-on orders for Navy electrolyzer cell stacks for UTC (United Technologies) Aerospace Systems. The orders for 17 cell stacks, to be delivered over the course of several years, will be providing oxygen generation for new submarines in the American, British and French Navy fleets. Proton claims the multi-million dollar orders received over the past two months “solidify Proton’s position as the only U.S. supplier of stacks for international submarine fleets.” The company added, the booked orders will be supporting U.S. Virginia Class, U.K. Vanguard and Astute classes, and French Robert Friedland, CEO of Meriden’s Barracuda Proton OnSite Class submarine oxygen production, and supplement previous deliveries for these boats going back to 2008. Robert Friedland, Chief Executive Officer of Proton OnSite said: “We have worked with UTC Aerospace Systems to develop and manufacture the most advanced electrolyzer cell stack design for these Navy customers over the past 10 years. These contracts extend an important relationship with UTC Aerospace Systems and further show how our robust and reliable PEM technology is used in these important markets.”
as a growing number of persons seeking employment has offset job gains over the last four months.
of 2015, led by education and health services, which added 2,800 jobs.
“Connecticut’s job growth picture and unemployment levels remain largely unchanged,” said Andy Condon, director of the department’s Office of Research.
Other super-sectors that posted gains included: leisure and hospitality; professional and business services; financial activities; construction and mining; and government.
Connecticut’s jobless rate remained fixed at 6.3 percent in January despite the addition of 6,400 jobs, the state Labor Department reported.
Connecticut has added 24,600 jobs over the past 12 months and has recovered 90,500 or 76.1 percent of the 119,000 jobs lost during the last recession.
The unemployment rate now has remained largely steady since September
Six of the state’s 10 major industry supersectors gained positions during the first month
MARCH 2015
Breathing Easy At Proton OnSite
Trade, transportation and utilities led declining super-sectors with 3,000 jobs lost in January. Other super-sectors on the decline were: manufacturing; information; and other services.
13
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Package Store Owners Say It’s Taxes, Not Minimum Pricing Smaller Liquor Retailers Fear Destruction From New Legislation
S
By Christine Stuart
ome of the state’s 1,200 package store owners packed the Legislative Office Building Monday, March 9 to testify against Gov. Dannel P. Malloy’s proposal to eliminate minimum bottle pricing of alcohol.
The real problem, according to Hughes, is Connecticut’s tax structure. “We don’t sell as much as we should because we have an excise and sales tax,” Hughes said. Larry Cass of Glenro Spirit Shoppe in Monroe said Sunday sales didn’t bring any additional business to his store. He said sales are down and the amount he has to pay to keep his doors open has increased. He said if minimum pricing is eliminated he may have to cut employee hours. Cass also predicted that if stores are allowed to stay open longer there will be an increase in DUI’s and an
“Sunday sales didn’t bring any additional business to his store. ” increase in the number of stores getting robbed. Earlier this year, Malloy renewed his push to eliminate minimum pricing. He also proposed allowing alcohol sales until 10 p.m. Monday through Saturday and 8 p.m. on Sunday and increasing the number of package stores that can be owned by one person from three to six. 14
By Rachel Bergman Three major issues are at stake relative to the sale of alcohol in Connecticut: increasing sales hours from 9pm to 10pm, increasing the number of single package stores an owner may control from 3 to 6, and removing minimum bottle pricing to allow stores to sell products at cost. The State contends that the legislation is more consumer-friendly, allowing increased shopping hours and deregulation of pricing structures on alcohol sales, and the moves will generate more revenue for the state long-term because of the benefits to the consumer vis-à-vis market competition on pricing.
Currently, the lowest price a package store can charge for a bottle of alcohol is a set price known as the “bottle price,” established by wholesalers and posted monthly. This keeps alcohol prices at smaller liquor stores in line with the prices at larger stores. Carroll Hughes, a lobbyist for the Connecticut Package Store Association, said package store owners begrudgingly agreed to keep their doors open on Sundays in 2012 because eliminating the minimum bottle price would have been more detrimental to their business.
The State of Booze
Package store owners say, lower state taxes will even the score for consumers
Edward Cooper, vice president for public affairs and community relations for Total Wine & More, said they support the legislation because it’s good for the consumer. He testified that the minimum pricing scheme in Connecticut “drives price differentials between Connecticut and our neighboring states of between $5.00 and $8.00 on 1.75L bottles of alcohol.” Rep. Vincent Candelora, R-North Branford, asked Cooper if he would support a proposal to lower the taxes on alcohol, instead of eliminating minimum pricing. Cooper said he didn’t think it was necessarily the taxes that make Connecticut less competitive than its neighboring states. The small package store owners in the room let out a loud chuckle. “The chuckles we heard in this room are folks who really don’t want to compete on price,” Cooper said. Some lawmakers expressed concern about the small package store owners, who might not be able to compete if minimum pricing is eliminated. “We’re for the customer on this issue, on [minimum bottle pricing], and I think package stores are only interested in themselves,” Cooper said. Doug Rankin, owner of Missing Link Wholesale and Imports in West Hartford, told the committee that minimum bottle pricing is not the reason for Connecticut’s price discrepancies. “What the bottle pricing laws do is form a firewall that prevents large
chains from clubbing small and midsized package stores out of business,” Rankin said. “Without these laws, well-financed chains have the power to maintain artificially low prices on certain key items long enough to beat a local competitor out of business, whereby of course prices will then increase.” State budget director Ben Barnes said the administration estimated the extension of the hours will produce another $500,000 in excise taxes and there will be a $2.8 million increase in revenue with the elimination of minimum pricing. “There’s a lot of uncertainty about the economic impact,” Barnes said. He said Sunday sales came at a time when there were significant changes in preferences and buying patterns in the industry. But the underlying revenue estimates in the new two-year budget are based on the assumption that sales will increase if minimum pricing is eliminated and stores are allowed to stay open longer. Barnes said they believe minimum pricing contributes to a large number of Connecticut residents purchasing alcohol in other states. “The governor has proposed these changes because they are pro-consumer and they favor the residents of the state of Connecticut who purchase alcoholic beverages,” Barnes said. The liquor proposal is part of Malloy’s bigger revenue package.
The Wine And Spirits Wholesalers of Connecticut provided opposing testimony to the proposed legislation, stating they believe the fiscal impact on the state and small business owners would be negative. WSWC testimony states that big box/chain warehouse stores would have an increased presence in the state and thus siphon revenue out of Connecticut. Chain stores don’t have the space constraints of smaller package stores that may not be able to take advantage of cyclical discount pricing, smaller package stores will lose market share, and there will likely be no benefit to the consumer since lower shelf prices would be a result of tax decreases, not elimination of minimum bottle pricing.
The Wine and Spirits Wholesalers of Connecticut is a group comprised of state-licensed liquor distributors responsible for ensuring the wine and liquor brought into the state is sold only to licensed retailers like package stores and restaurants. Connecticut is the only state in the region to utilize a minimum bottle pricing structure as part of alcohol sales regulations. The state estimates that there are more than 1200 package stores operating in Connecticut. Individual package store owners are not only concerned with the financial implications of the deregulation of bottle pricing, but also the prospect of staying open later because, as one proprietor in Milford put it, “he doesn’t want any trouble late at night.”
By agreement with ctnewsjunke.com
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ALMANAC Of the private sector jobs lost during the employment recession of March 2008 to February 2010, 92% of the 112,000 jobs had been recovered.
Connecticut Chickens
THE HELL WITH THEM! Connecticut baseball fans selected the New York Yankees over the Boston Red Sox in Quinnipiac University’s annual baseball poll. The Yanks beat the Sox 44% to 37% statewide, a larger margin over previous years. There is also a regional split within the state. Yankees dominated Fairfield County, and won New Haven and Middlesex counties. In Hartford, Tolland, Windham, and New London counties, though, the Red Sox are the team of choice. The Mets, also a response in the survey, only garnered 6% of residents as their favorite team. Quinnipiac’s margin of error is 2.6 percentage points.
CT UNEMPLOYMENT RETREATS – SORT OF Unemployment in Connecticut was down from 7.5% in November of 2013 to 6.5% in November of 2014, however,
the state unemployment rate was still more than the national rate of 5.8%. According to the CT Department of Labor, 4,600 jobs were added in November 2014. By that month, there were 1,687,100 (nonfarm) jobs, which the DOL calls an “employment recovery highpoint.” There are 10 identified industry supersectors, five of which gained jobs and five that posted employment losses. The losses, though, were much smaller in number than the jobs gained. The supersectors with the best gains in November were: professional, scientific, and technical service with 2,800 jobs (up 1.3%); and trade, transportation, and utilities with 2,000 jobs (up .6%). The latter supersector was the biggest winner of last year as a result of growth to the retail trade sub-segment.
For every 100 egg-laying chickens in the state, 2,355 eggs were produced in January 2015, according to the USDA National Agricultural Statistics Service. That averages to 23.55 eggs laid over 31 days for each individual hen. Most of the state’s statistics, such as total number of egg-laying chickens and eggs produced, saw only a very slight increase from 2013 to 2014. At a value of $2.90 per chicken, Connecticut’s three million are worth a total of $8.7 million.
The information and the construction and mining supersectors saw the greatest decline in November by losing 400 and 300 jobs, respectively.
Take The Bus – Gus
January 2013 Egypt, Afghanistan, Jordan, Israel
None
Rep. Joe Courtney, D - 2nd District
None
Rep. Rosa DeLauro, D - 3rd District 3/18/13 Rome $3,606* 6/5/14 France $2,989* 2/17/15 Cuba (Report not yet available) Rep. Jim Himes, D - 4th District 7/25/13 Jordan and Turkey 2/16/14 Egypt, Chad and Morocco 12/15/14 Colombia
$12,728 $16,154** $2,909
Rep. Elizabeth Esty, D - 5th District –
None
John C. Daniels, who served as New Haven’s first black mayor and brought community policing to the city, died Saturday after a long illness. He was 78. Daniels grew up in the old Elm Haven projects and rose through the ranks of New Haven politics, from alderman to state senator (for 10 years) to, beginning Jan. 1, 1990, mayor. He served two two-year terms before retiring. “I loved John Daniels. He’s the last of the real good guys in politics. He was a gentleman,” said Deputy City Clerk Sally Brown, who ran for city clerk on Daniels’ mayoral ticket. “He didn’t try to hurt anybody. He was fair and honest. He was always for people — it was never about himself.”
Liberal and black politicos had urged Daniels to run for mayor on and off for more than a decade before he formally took the plunge in 1989.
$445*
Sen. Chris Murphy, D-Conn.
Rep. John Larson, D - 1st District
Mayor John C. Daniels
“Had he not had the courage to run for mayor when he did, I certainly would likely not be mayor today,” Toni Harp told the Independent. “Many in our community owe a great debt to him and his courage to lead.”
Sen. Richard Blumenthal, D-Conn
Travel Expenses Connecticut’s Congressional Delegation Murphy Earns Most Frequent Flyer Miles
16
The Wilton Bulletin reports that Connecticut’s three million chickens, of which 2.37 million are hens, produced 669 million eggs last year. Connecticut is second in egg production for New England states, trailing only Maine.
(includes staffer expenses) March 2013 Brussels $24,444 April 2013 Turkey, Pakistan, Aghanistan & Germany $1,357* November 2013 Germany and Belgium $15,102 December 2013 Ukraine $19,450 January 2014 Germany $6,438* March 2014 Ukraine $1,537* June 2014 Poland, Romania, Bulgaria $14,784 October 2014 Serbia, Montenegro, Kosovo, Albania, Croatia $26,555** February 2015 Germany (Report not yet available) Since January 1 ,2013 * transportation by military aircraft **part of the trip involved military aircraft
An all-state halfback at Hillhouse High School, Daniels kept a hand in football, refereeing college games, and had a competitive streak as a campaigner for public office. “My great memory of that crazy 1989 campaign, I think 60 percent of the city voted,” DeStefano recalled. “It was a great campaign. It was a moment of change. The city was really engaged in it. He had a great win in that campaign.”
“It was a tough time to be governing in the city,” DeStefano added. “That’s for sure.” By Paul Bass Edited Version: New Haven Independent.org for complete story WWW.CONNTACT.COM
MARCH 2015
17
The Age of Digital Word of Mouth Advertising New generations offended by traditional, intrusive advertising By Bill Bergman
F
or the first time since the Great Depression, we are witnessing a generation of young adults who are insensitive to the effects of traditional advertising. In the 1930s, it was because advertising couldn’t persuade 25-year olds to spend money they didn’t have. Today, its because young adults grew up with technology to get rid of advertising. If the success of craft beer without the use of traditional advertising is any indicator, it’s obvious that persuasion has moved well beyond conventional marketing with broadcast or print support.. To influence young adults today requires a deeper understanding of how they communicate and what they value. As an Instructor of Marketing at the Robins School of Business, I find that my 30-year old graduate students use conventional email to communicate with me; some even call me on the phone. My 22-year old undergraduates rarely use email, never call, but communicate via texting and amazingly enough, they even contact me on SnapChat. I’ve had 15 to 20 minute conversations that simply disappear when we are done. Digital has completely overtaken this generation and there is no turning back. Products and services can no longer advertise their way out of a sales problem. While this generation might have been raised on the gecko from Geico, it’s the new technology that allows them to compare prices on line, check consumer reviews, and quickly ask friends what car insurance to buy. For this generation, an entertaining television commercial is actually offensive. Savvy marketers know this. How many television or print ads do you see these days for Nike or Apple? Not as many as you used to. New products or services like Uber and Airbnb aren’t buying Super Bowl spots. They don’t have to any more to succeed. Long ago, social platforms like Facebook became popular because they allowed people to stay in contact with friends. They were personal environments restricted to friendly chatter and pictures that added a very authentic tone. When corporate America began to seep into this environment, most were repulsed by their presence and fled to more private platforms. However, corporations that were sensitive and understood they were entering someone’s private space succeeded brilliantly. They understood that there must be immediate value to the intrusion. They also presented their messages in a a way that 18
utilized the new terms of persuasive engagement. Think about successful companies and how they communicate with their audience. Their messaging is almost 99% digital and they follow the new communications rules:
•
Every interaction is very personal
•
New users are encouraged to seek out endorsements from friends
•
A benefit is offered to users for recommending the product/service to a friend
•
Communications are topical to the audience (offer spring break discounts for college students and their friends)
•
Consistent and genuine with every single message
•
Offer impeccable digital service and follow-up
This generation is especially suspicious of big companies and for that matter, big government. They have watched their parents become disappointed by the likes of big car, airline, and cable companies, and are starting to get a taste for themselves. They don’t have the patience for this incompetence. Young adults value honesty. Marketers are not in control of the message that persuades them to
purchase a product, that is in the hands of current users. We live in an age of digital “word-of-mouth.” If your current users are not talking and writing about how wonderful your product is, you can’t turn to traditional media advertising to save the day. Tony the Tiger, the Jolly Green Giant, the Chick-fil-a cows, and even Choosey Mothers, are all remnants of a time that is quickly passing us by. So the next time someone in a meeting suggests that the social media program be turned over to a 20-year old student intern—make sure to object. Effective social media strategies can change the course of a company. Just ask Dollar Shave Club, Zappo’s, or Taco Bell. Leaving that responsibility in the hands of a student is probably not a wise decision. If they don’t believe you, then tell them to talk to former editors of major metropolitan newspapers and national magazines who, 20 years ago, also abdicated the task of their digital editions to student interns. Ask them how that decision worked out?
Bill Bergman is President and CEO of the Bergman Group, Inc, a marketing and advertising firm. He is also a full-time Instructor of Marketing at the University of Richmond Robins School of Business. He lectures on the emergence of digital platforms and their impact on generational marketing trends.
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ABRAHAM
CONT. from page 3
That can be a longer discussion, but if you think of poverty rates overall, Connecticut’s poverty rates is one of the lowest of all the states. If you took all of the poor families in Connecticut, Chicago by a large margin would have more poor families. It is not accurate [that New Haven is one of the poorest cities in the country]. If you look at the 1980 census we were up there in the top twenty. That is no longer the case. As a municipality New Haven is tiny, pretty much [other than Hartford] the smallest core city of the [wider] region. Just because of that you’re going to have the most doctors per capita, the most non-profits. That’s only because of how the lines are drawn, we have this large metro area and New Haven is this tiny core, as is Hartford. Recently the Community Foundation of Greater New Haven put out a brochure largely on data compiled by DataHaven. What is the message of that data?
The message is the large impact that immigration has on the New Haven economy, our schools, real estate, culture and population growth. If you’re thinking of workforce age population that has been overwhelmingly impacted by the large increase in immigration since 1990. Do we have an understanding of educational attainment or income in the immigrant population, that would give us a sense of the nature of the immigrant population here?
One of the keys points in our report, we call the “skill ratio.” If you look at the U.S. as a whole, there is one high skilled immigrant for every low skill immigrant based on education. For example, for every one with a college degree, you have one without a high school degree.
section [in New Haven] have attracted a lot of immigrants and their populations have been growing or stable. In the past decade it is all the neighborhoods of New Haven. The population of immigrants grew by about seven thousand people in the past decade and the city as a whole only grew by about six thousand. The survey outlines non-citizen and naturalized citizens, how does that break out?
Among the non-citizens, many have some form of legal status. If we look at the population of undocumented, it is pretty small, three percent of Connecticut’s population is undocumented. A lot of people think it is a lot higher but it is just three percent for the state. There are about 14,000 undocumented immigrants in the New Haven area as a whole, it is a minority of the total. Most immigrants are here with some form of legal status. They may be here with a spouse and prevented from participating in the labor force, which is one of the things people are trying to work on. Is there something in the data overall that stands out to you?
I don’t know that it is a trend of just the past year, but the issue of the aging population is something that people are talking about. The shift
wasn’t that dramatic over the past couple of decades, but what is dramatic is the shift from now over the next ten years. There is a huge number of adults in the forty five to sixty five age range, this is something we’re not used to and not prepared for. What about the impact of the millennial population, isn’t that a very large group?
It is in other parts of the country, but in Connecticut it is not, partly because people 18-34. a lot of them may have grown up in Connecticut, but they may be living in New York or Boston. Here is a subjective question, you are relatively young, how long have you lived here, where are you from and what could we do in your personal view to attract younger people?
Fifteen years, from Syracuse, New York. I think housing is the key. This question comes up at every meeting. A couple of weeks ago, someone was talking to their eighteen year old son and asking if he might stay around. His answer was there were no affordable apartments, in the places that are attractive to young people, near jobs and transportation and not many miles outside of the city. In New Haven there are a lot of apartments but most of the state is not like that, it is mostly family style housing. You might like living in Cheshire but
That [Indians] is the one of the fastest growing groups, they may come to New York City originally, but then many are moving up to Hartford or New Haven. Costs of living are much lower and the wages are still high.
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In greater new Haven it is more of a two to one, there are two high skilled [immigrants] for every low skilled one. I like to say if you live in India and you want to come to the U.S. you really want to come to greater New Haven, not Jersey City?
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Methods For A New Marketplace Local Marketers Weigh In On Strategies By Laura Fantarella
I
t may be called “social” media but marketing pros know it’s also another great way to use the internet to keep their business’ names in front of consumers. The public isn’t just following their favorite celebrities, even Marcum Group, an international accounting services firm with offices in New Haven, has 4,000 followers that check in regularly to see what the company is “tweeting” about. Posting articles, quotes, appearances, blogs, and technical publications on free sites like LinkedIn, Facebook, Twitter and Instagram is an economical and added way for companies to use the internet to keep its name in the public eye. The internet has changed the landscape of marketing in 2015 and not just in the way companies use it to promote their businesses. Most companies today say the internet is one of their most important marketing tools to advertise products and services and most have a strong web presence. But consumers are also using technology and the internet more than ever before. Not only does it expand the boundaries of where people do business, it also makes for a consumer who is more informed and savvier than ever about the products and services they want to purchase. It is a reality marketing execs keep in mind when planning their marketing strategies. “We are finding more of our prospects are already educated about our products from our website so by the time they talk to one of our salespeople they are already pretty far along in the process,” said Jude Carter, Vice President of Marketing for Marlin Communications. “It’s very important to keep our web information up to date.” 20
The Wallingford-based international company that produces digital signage for companies to increase employee communication has the challenge of selling its products to a wide variety of buyers in a host of varied industries. “We are a niche product,” said Carter. “In a hospital we might be selling to an administrator, in a manufacturing plant the customer might be a general manager or vice president of operations, in a hotel we would sell to someone in human resources. Each one of those buyers defines the product differently so we have to understand our target audience and be sure we are providing relevant information in our webinars and on our website.” To accomplish this, much of the marketing budget is spent on internet advertising, paying for exposure on search engines and ads that will drive consumers to their website. A time-tested marketing tool that still proves effective is attending as many as 30 trade shows in a variety of industries each year -- like manufacturing, hospitality, health care, utilities, sanitation, and ware-
housing to name a few. “’We still like to be face to face and get ourselves in front of customers in target audiences,” Carter said. “We will create a campaign specific to a particular industry and bring our product to life visually.” Their newest marketing tool has been to add a “live chat” feature to their website with a Marlin employee on hand throughout the business day to answer questions from prospective customers.
Marcum’s Ditman: “Everything has changed”.
Elia: We are constanltly promoting new products”.
Carter reports the company has been growing steadily with 2014 being the best yet. “Everything is working together,” she said. Connecticut Orthopedic Specialists also attracts prospective patients that may be familiar with different procedures and techniques before they even set foot in one of the group’s 18 locations. Like Marlin’s customers, Chief Executive Officer Glenn Elia finds prospective patients are educating themselves about the physicians and cutting edge technologies CT Orthopedic Specialists offer on the internet. “In the past, patients who
needed an orthopedic procedure would get a recommendation from their primary care physician. Now patients do research beforehand, seeing what cutting edge technology is out there,” he said. “They will find a lot of information and they can learn more about our doctors and their ability to care for them.” Facebook is used to promote the group’s docs and read patient testimonials. To compete with the large institutions and hospitals that are acquiring more and more private practices around the state, the independently-owned orthopedic group hired a marketing director to make sure customers know about their 38 physicians and the options they offer like walk in clinics for emergency orthopedic treatment as well individualized patient care. Elia reports the group maintains an aggressive marketing plan that includes internet advertising, corporate sponsorships, billboard, radio and print ads, and social media. “We make it very clear we are independent from the hospitals and we are constantly promoting new products and services to let the public know we’re out there,” Elia said. “We’ve geared up and increased our advertising because of the competitive nature of the marketplace.” Relationships and sponsorships with area high schools and the Yale University and Quinnipiac University athletic departments help create product awareness. “A person realizes that if our doctors are competent to take care of these athletes they think, ‘they can take good care of me’,” Elia said. “We also have employees that work at the high school as trainers and represent us on the field and provide education and seminars.”
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Richetelli: “We have the unique advantage of using signage.”
Elia says the marketing is paying off; the practice is growing and maintaining a position in the marketplace. “We want patients to know they don’t have to travel to get subspecialty work done, they don’t need to go to New York or Boston, everything they need is here,” he said. By the end of this year they hope to add at least ten more physicians. Marcum Group Chief Marketing Officer Bruce Ditman, says everything in marketing has changed. “The days of taking out a yellow page ad are over,” he said. “Conventional brick and mortar advertising over the past ten years has shifted – the energy, time, and money spent on print advertising has transferred to digital marketing campaigns to engage potential clients; and face to face speaking engagements, functions, and networking.” The web has also made the world a smaller place. Whereas in the past clients may not have looked much farther than a surrounding town for an accountant, technology like Skype and Wi-Fi means people can do business anywhere. “Clients no longer need a firm from their town or even their state,” Ditman said. “The size of the marketplace has increased but so has the competition.” Nearly four decades of keeping their name in the public eye has paid off for family-run Colonial Properties, whose blue and white signs can be seen dotting the landscape of New Haven County. “We have the unique advantage of using signage to advertise our properties,” said Colonial President Mike Richetelli. “It’s a great way to continually market our company.” The company also uses various real estate internet sites to advertise available properties and print media to advertise open houses and publicize recent commercial property deals, MARCH 2015
Carter: “we are a niche product.”
particularly when it involves the sale or lease of a well-known property. Despite a harsh winter that slowed business down a bit, Colonial was still able to expand, adding a residential division to the company that traditionally specialized in commercial real estate leasing and sales. “We’ve hired several new residential agents and currently have about 15 residential listings,” Richetelli reported. Though Colonial maintains a Facebook page, it is the company’s commercial and residential agents that make more use of social media to advertise properties for lease and/or sale.
For Colonial, perhaps the most traditional way of doing business is still among the best – word of mouth. “Much of our business is from name recognition over 37 years and repeat customers. People know our signs and our reputation and that’s how we get a fair amount of our business,” Richetelli said. All companies interviewed report they are more selective with the print media they choose as it seems to provide less return on the investment. “Business New Haven is good way to target our patient population and we also like to support local media,” Elia said. *
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MANUFACTURING Colt And Fired Executives Avoid Final Shoot-Out
Bridgeport’s Acme United Site Given Clean Bill of Health
As Colt’s Manufacturing and two former executives were about to go to trial, a settlement over a claim by the executives of “wrongful termination” was reached.
Connecticut Department of Environmental and Energy Protection has approved the Form III verification of the remediation of the Acme United Corporation (NYSE MKT:ACU) former manufacturing site in Bridgeport. The property was sold to B&E Juices, Inc. in 2008, but Acme United had the remediation responsibilities, which are now classified as completed. Walter C. Johnsen, Chairman and CEO of Acme, said “We worked for many years to remediate this property and to bring it back to productive use. Today, I am pleased to say that this has been accomplished.” Acme United is headquartered in Fairfield and does approximately $110 million a year in revenue. It provides cutting, measuring, and safety products to the school, home, office, hardware, industrial, and sporting goods markets globally. Acme has its roots dating back to 1867 when Leo Renz, a German immigrant, bought a grist mill in Naugatuck, Renz Shear Shop, and started the manufacture of scissors and cast iron shears. In 1873, the company incorporated their business as The Renz Shear Company. In 1880, it moved to Bridgeport where it was reincorporated as the Acme Shear Company. The advent of Word War Two helped the company become “the world’s largest maker of shears and scissors.” Its leading brands include Westcott®, Clauss®, Camillus®, PhysiciansCare® and Pac-Kit®. The company’s customers include Staples, Office Depot, OfficeMax, United Stationers, SP Richards, W.B. Mason, Home Depot, Target, Wal-Mart, Walgreens, Grainger, McMaster-Carr, Meijer, Fred Meyer, WH Smith, and many other major chains.
CONNSTEP Wins $7.4 Million Federal Contract
The U.S. Commerce Department’s National Institute of Standards and Technology (NIST) announced a new cooperative agreement with 22
CONNSTEP to manage the Hollings Manufacturing Extension Partnership (MEP) as Connecticut’s MEP center. According to a CONNSTEP press release, “the program assists small- and midsize manufacturers to foster job growth, increase profits, and gain new clients, by streamlining their production processes.” As part of the MEP system, CONNSTEP has access to over 1,600 subject matter experts in all manufacturing sectors. The 5-year agreement is worth $7.4 million
of federal support into the state to promote the growth of Connecticut manufacturing companies. CONNSTEP was first founded in 1994 and is funded with the help of state and federal grants as well as fees from client companies. The organization says that “in the past two years, they have helped companies increase $527 million in retained sales and $108 million in new sales, while saving costs up to $127 million to help increase company investments of $80 million.”
Manufacturing Co. Vice President Merrick Alpert of Mystic and General Counsel Carleton Chen of West Hartford, sued, saying they were wrongly dismissed during a fierce fight among stockholders for control of the company.
Pratt’s PurePower Engine Gives Two Connecticut Manufacturers a Lift The Whitcraft Group with manufacturing facilities in Plainville, Farmington and Eastford and Jonal Laboratories Inc. of Meriden have both signed production contracts with Pratt and Whitney to supply parts for its “next generation” PurePower Engine, used in the Airbus A320, the F-135 that powers Lockheed’s, F-35 Lighting II single engine strike fighter, and other aircraft Jonal supplies the aerospace industry with gaskets, seals, and other products and has signed a five-year contract worth $13.5 million. Pratt & Whitney says it has more than 6,200 orders and commitments for the engine. Whitcraft’s $234 million contract was awarded in a global competition of suppliers and was described as a “milestone” by CEO Colin Cooper. Cooper added “all three of our Connecticut facilities will play critical roles in fulfilling our obligations under this contract.” Sheet metal components and assemblies will be produced in Eastford, precision machined parts and assemblies will be produced Plainville, Farmington.
Dirty Business Lands Executive in Hot Water Thomas Faria, former CEO of Faria Limited, which does business as Sheffield Pharmaceuticals, was sentenced in early February for violations of the Clean Water Act. Faria was ordered to serve three years of probation, perform 300 hours of community service, and pay a $30,000 fine. Faria was also required to resign from the company. Sheffield’s New London factory is a manufacturer of “branded and private label over the counter consumer products [ointments, toothpaste, and pharmaceutical grade skin creams] to major retail drug chains. Faria pled guilty for his role in Sheffield’s violation of the Clean Water Act. The company discharged industrial wastewater into New London’s Publicly Owned Treatment Works [POTW] wastewater system without a permit from 1986 to July 2011. The POTW then discharged into the Thames River in southeastern Connecticut.
Neither Colt nor the fired executive would disclose the terms
of the settlement. Colt’s released a statement saying, “the parties have agreed to an out of court settlement which resolves the litigation and the terms of the settlement are confidential between the parties.” A pre-trial action in April 2014 was a setback to Colt, as it was ordered to set aside $3.8 million to pay Merrick and Chen in the event the company lost the suit. An attempt by Colt and two shareholders [retired U.S. Marine Corps General William Keys, Colt’s former Manufacturing CEO; and Donald Zilka, managing partner of the private equity fund Sciens Venture Partners] to dismiss the suit this January as it was about to go to trial, was rejected by Hartford Superior Court Judge Carl Schuman.
A permit from the then Connecticut Department of Environmental Protection
would have required a pretreatment system at its factory to treat its industrial wastewater. Faria became the CEO in April 2003 and was informed of the illegal and toxic discharges by employees and outside environmental consultants. Faria declined to apply for the permit and to make the investment for the pre-treatment of the discharges. An inspection by Connecticut’s Department of Energy and Environmental Protection in 2011 uncovered the missing permits and discharges.
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Search, Add or View Listings at www.ConnTact.com 23
HEALTH Solo Medical Practices Navigate Healthcare Reform By Laura Fantarella
P
rimary care physician Dr. Steven Saunders, a solo practitioner in Milford, says he’s only halfjoking when he tells his patients, “I’m no longer your doctor, your insurance company is.” It is a lament voiced over Dr. Steven Saunders and over by solo medical practitioners who are struggling to give patients the same high quality care they provided in the past
as physicians’ insurance reimbursement rates get more and more penurious. “The insurance companies are involved in nearly every decision of a patient’s care from the treatment they can receive to the surgeries they can have and the medications they can take,” Saunders said. “I can recommend a treatment plan, but if insurance is not going to pay for it, the patient may be unwilling or unable to follow my instructions.” Wrangling with insurance companies is a particular hardship for solo practitioners who lack the negotiating power to fight for more competitive reimbursement rates. As more and more area practices are gobbled up by Yale New Haven Hospital’s Northeast Medical Group, and smaller groups are joining forces to form large medical groups, docs who remain in solo or small practices are becoming the “dinosaurs” of the profession. Saunders’ colleagues, urologist Dr. Harvey Armel and OB/GYN Dr. Jerry Ferrentino, who, like Saunders, are all in their fifties and opened private practices in Milford in the 1990s, agree Dr. Jerry Ferrentino the insurance company’s over-involvement in patient care and dictating medical costs is the most daunting obstacle they face trying to keep their independent practices alive. Lacking
the resources of the “800-pound gorilla – Yale New Haven Hospital” – says Armel --- means solo doctors and those in one or two –man offices --can’t demand what they deserve for their services. “We are the smallest of the small. Every year gets more difficult than the one before,” he said. “The issue isn’t that we are losing patients to bigger practices, it’s getting insurers to compensate for the care that’s given. Physicians are left to just manage the bottom line, having to see more and more patients to pay for their overhead.” The constraints are changing the way physicians practice medicine, a profession that is less and less considered the “art” it once was, and more and more a business with eagle-eye attention to the bottom line. “The challenge of every week is seeing enough patients to meet the expense of the practice. Today you can’t practice the art of medicine without having a strong, viable business. Years ago it wasn’t like that,” Ferrentino said. This fairly recent phenomenon of insurance-based medical decisions coincides with a trend of patients or their employers purchasing plans with higher deductibles, co-insurance contributions, and copays than in the past. What ensues is a confused consumer who typically doesn’t understand the details of their insurance plan -- what is and isn’t covered, and how much in out-of-pocket fees they may be expected to pay. It’s not just the lowered reimbursement rates from insurance companies squeezing doctor coffers; it’s also difficult to collect out of pocket fees from patients. “Some people have deductibles as high as $10,000 and a lower monthly
premium, which is great when you’re healthy and don’t have any medical incidents,” Ferrentino said. “But if and when there is an issue, the fees have to come out-ofpocket.” Often plans even include coinsurance fees of about 20 percent; so even after a patient meets their deductible, they are still required to pay a percentage of all the medical costs. “Patients don’t understand their insurance policies and they become upset with me when they get these bills and I understand, times are tough,” Ferrentino said. “But I didn’t select this plan for you and I have to get paid, too.” Saunders expects down the road high deductibles will lead to sicker patients that will cost insurance companies more money. “Patients don’t read the fine print of their insurance policies nor should they be expected to. These deductibles can be horrific and cause patients to be less inclined to see their doctors, and that will lead to bad outcomes,” he said. “There’s no savings in that.” As Saunders describes insurance company execs “laughing all the way to the bank,” he and fellow general practitioners who are trained to treat a myriad of health issues are a dying breed. “General practitioners are supposed to save the day by seeing patients first,” he said. “If we are given enough time, we are trained to handle a
lot of stuff - patients don’t always need to see a specialist. But this specialty is being devalued –there is constant pressure to get to the chase and farm the patient out to the specialist. I am paid the same whether I spend five minutes with a patient or 50 minutes and that’s not a good business model and it’s not good medicine.” Kelly Raskauskas, Communications Director for the Connecticut State Medical Society, is all too familiar with the struggles today’s solo doctors face. “It’s an interesting time for health care. It is unbelievable how much power the insurance companies have,” she said. Since the state does not require doctors to submit any information about the size of their practice when they are licensed, Raskauskas reports there are no statistics about the number of solo, small group or large practices in the state. “Among our Medical Society members there is a growing trend towards hospital-owned and large group, and multi-specialty practices, but we have no formal data,” she said. Despite the challenges and struggles, these solo docs say, they have no desire to trade the autonomy and freedom of being their own bosses. “I tell everyone I love what I do, I just don’t enjoy how I make a living,” Saunders said..
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Quinnipiac Takes 5th Top Spot in Best Graduate School Category U.S. News & World Report has ranked Quinnipiac University’s Physician Assistant Program the fifth “Best Graduate School” in the nation for 2016. The rankings were based on the results of peer assessment surveys rating the academic quality of programs or schools in each discipline. Kimberly Hartmann, interim dean of the School of Health Sciences, said the ranking “is a distinctive honor representing the achievements of the graduates and their faculty mentors and clinical preceptors. The program is so successful due to the collective work of the faculty, faculty high standards, faculty commitment to high quality patient care, our extensive clinical partnerships, and the students’ passion for the profession.” MARCH 2015
ACCESS HEALTHCARE SIGNUPS: Age Distribution Unchanged Although enrollment in private health plans sold through Connecticut’s health insurance exchange rose by 37 percent this year, the age distribution of customers was virtually unchanged, according to data released by the federal government.
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As in 2014, 30 percent of those who signed up for private coverage this year through the exchange, Access Health CT, were ages 55 to 64. The percentage of private insurance customers in the coveted 18 to 34 age group inched up, barely – from 25 percent in 2014 to 25.6 percent in 2015. By Arielle Levin Becker ctnewsjunkie.com
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REAL ESTATE Previously Contested Development Site Attracting Some Support Cumberland Farms failed to win support to rebuild on upper Whalley Avenue, a developer for CVS has begun wooing neighbors By Markeshia Ricks – New Haven Independent
D
eveloper Doug Benoit, of Arista Development LLC, unveiled plans at Wednesday night’s Westville/West Hills Community Management Team meeting to replace the cramped CVS Pharmacy at 1168 Whalley Ave., which has a reputation for being a little dark and a little dirty, with a significantly larger store just a block away. Benoit told community members that the opportunity to develop the property into a bigger store came about as CVS is considering whether to renew its lease at the current location. Turns out the pharmacy was leaning heavily toward pulling up stakes in the area. Cumberland Farms announced plans two years ago to put up a 4,500 square -foot convenience store and 12 gas pumps at the same corner. Those plans flopped with neighbors as well as the City Plan Department, and never came to fruition. Benoit said Arista now has nine properties under contract on the southeastern corner of Whalley and Dayton Street, including the existing Whalley Liquors and several other businesses and residential buildings. He said tearing down those buildings could provide an ideal space for
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Real estate investment management firms Clarion Partners and Marcus Partners, today announced that Jarden Corporation, a leading provider of a diverse range of consumer products sold globally, leased approximately 30,000 square feet for its new corporate offices at Merritt 7 Corporate Park, the six-building, 1.4 million square foot Class–A office park in Norwalk.
2 Main Stteet, Centerbrook
Developer Doug Benoit, of Arista Development LLC is gaining support for a CVS in the Westville New Haven neighborhood that rejected a Cumberland Farms development.
a new 13,225 square-foot CVS. The existing store on the next block is about 9,000 square feet. The new store also would have a drive-thru, along with 85 parking spaces. The current liquor store would become a parking lot. The project has the support of Amity/Beverly Hills Alder Richard Furlow, who said that something has to happen to the property, particularly since no previous proposal has been successful. Given that the CVS will likely move if it can’t get a new store, Furlow said he thinks the plan is a good option.
Furlow said if something isn’t done with the property, “I guarantee there will be blight in a few years.” Benoit said there is potential for the existing CVS space to be renovated and used for another business, when the store moves to a new location. “Really, it’s like a two for one,” he said. The developer assured the neighbors that this would not be their last conversation; he said he plans to return in a few weeks and would be prepared with answers to any questions they have.
“This project is still very much in its infancy,” he said.
“I don’t want to see the CVS move to Woodbridge,” he said.
REAL ESTATE BRIEFS O,R&L Commercial has exclusively listed for Sale or Lease a 1,540 SF retail building located at 181 Boston Post Rd (Route 1) in Madison. The half-acre site is currently home to Rick D’s Deli and Convenience Store. The building will be sold or leased with the kitchen
hockey gear. The second tenant is Stay at Homecare by Rita, LLC. They offer home nursing services throughout Connecticut. The Landlord is LBCD Holdings, LLC.
equipment, coolers, and retail shelving/displays included. The inventory is not included. The building has indoor seating accommodations for 12 with great visibility on Route 1 and is nicely equipped for continued use as a deli/convenience store.
Barry Stratton of The Geenty Group, Realtors, reports that two new tenants have leased offices at 2 Linsley Street in North Haven opposite the Green. The first tenant is HockeyGear.com, LLC which operates the Pro Shop at the Northford Ice Pavilion with a full line of top performance
Kevin Geenty SIOR of The Geenty Group, Realtors, reports the lease of 1,800 SF at 24 Main Street, Centerbrook. The Tenant is MDCC Real Estate Holdings Associates, LLC, developers and builders. The space is in the Centerbrook section of Essex, which will be used as the firm’s corporate headquarters. Kevin Geenty was the agent for the Landlord, Prospero Duo, LLC. Cheryl Cook of Genovali/ReMax Valley Shore, in Old Saybrook was the agent for the Tenant. Jay L. Morris, Managing Partner of O,R&L Commercial sold a multioffice building portfolio consisting of office buildings located in Rocky Hill and Berlin. 546 Cromwell Avenue in Berlin consists of a 12,000 SF Medical Office building on 0.91 acres that is 100% leased and sold for $1,600,000. Mill Crossing, located at 1224 Mill Street in Cromwell, is a multi-building office complex currently consisting of 3 office buildings totaling over 35,000 SF on 6.65 acres that is 100% leased and sold for $3,025,000. The new buyer, Universal Enterprise, LLC, plans to
expand the multi-building complex located at Mill Crossing to include a new 4th building containing approximately 10,000 SF of office/ medical office and is in the process of getting approvals. O,R&L will be marketing the new building in the spring. Jon Angel, President of Angel Commercial L.L.C., a Southport based commercial real estate brokerage firm, announces the firm’s appointment as exclusive broker for the sublease of 36,560 SF of industrial space at 155 Hill Street, Milford. Lamor USA occupied the space in 2012 and implemented a complete renovation, which included but is not limited to; new epoxy floors, paint, upgraded electrical systems, loading doors and newly constructed office/conference space. The demised area was transformed into a modern and clean work environment with + 4,100 SF of office and + 32,460 SF of warehouse space. Availability of 155 Hill Street is negotiable and the lease expires July 31, 2022. Carol Karney and Frank Hird, SIOR of O,R&L Commercial leased approximately 8,700 SF of Office/ Gymnasium Space at 466 South Broad Street in Meriden. Karney and Hird represented the Landlord, Meriden Business Park, LLC while the tenant, CT Edge Baseball Academy, LLC was unrepresented. CT Edge Baseball Academy also has 3 fields directly located behind the new 8,700 SF facility.
466 South Broad Street, Meriden.
O,R&L Commercial agent Stephen C. Foote sold 32983300 Berlin Turnpike in Newington for $1,000,000. 3298-3300 Berlin Turnpike is an 8,000 SF retail building on 1.01± acres. Steve Foote represented the seller, R&B Realty Trust and the buyer WWW.CONNTACT.COM
AutoZone, Inc. was represented by Robert Blank of Sullivan Hayes. Robert Gaucher, CCIM, SIOR of O,R&L Commercial leased approximately 6,698 SF of Office Space at 624 Hebron Avenue in Glastonbury, 624 Hebron Avenue is a 12,311± SF Class A office building directly off Rt. 2. Bob Gaucher represented the Landlord, 3 Play Realty, LLC. CBRE New England represented the tenant, Mission Control. O,R&L Commercial agent Carol Karney sold 29 Berlin Road in Cromwell for $915,000. 29 Berlin Road 29 Berlin Road is a 8,902± SF Office building on 1.14± acres. Carol Karney represented the seller, LJS Cromwell, LLC. The buyer, Better Business Bureau, was represented by David Barnes of CBRE and will occupy the full building. They are moving their Connecticut headquarters from their current location in Wallingford.
Academy also has 3 fields directly located behind the new 8,700 SF facility. O,R&L Commercial agent Stephen C. Foote sold 3298-3300 Berlin Turnpike in Newington for $1,000,000. 3298-3300 Berlin Turnpike is an 8,000 SF retail building on 1.01± acres. Steve Foote represented the seller, R&B Realty Trust and the buyer AutoZone, Inc. was represented by Robert Blank of Sullivan Hayes. Watertown/Oakville Chamber of Commerce honored Theresa Gorman with their Unsung Hero Award rec-
ognizing her community service in 2014. Weichert Realtors - Briotti Group in Waterbury serves the Greater Waterbury area including Watertown, Wolcott, Middlebury, Prospect, Naugatuck, Thomaston and Woodbury Rob Curry, a Pearce Real Estate residential sales agent in the company’s Guilford Office, has been appointed a member of Guilford’s new Housing for Economic Growth Committee by First Selectman Joseph Mazza. Barbara L. Pearce, President and CEO of Pearce Real Estate recently announced Rob Curry’s appointment
and lauded him for his community service, his passion and knowledge about living along the shoreline, and his skills and enthusiasm as a Realtor. Weichert Realtors - Briotti Group is proud to announce Dina and John Petraroia have joined their Waterbury office as real estate agents. They are serving buyers and sellers in Waterbury, Watertown and Thomaston. The Weichert Realtors - - Briotti Group serves Greater Waterbury Watertown, Wolcott, Middlebury, Prospect, Naugatuck, Thomaston and Woodbury.
DESIGN BUILDERS • GENERAL CONTRACTORS • CONSTRUCTION MANAGERS
Kevin Geenty SIOR of The Geenty Group, Realtors, and Stephen Press SIOR of Press Cuozzo Realtors, were the co-listors in the lease of 1,800 SF at 9 Business Park Drive in Branford. This corner commercial condominium unit is in a building with full visibility to and from I-95 at Exit 56. The Sellers are Lynne and John Cote and the Buyer is Bill Reeves, who purchased the unit for $115,000 for his bio-tech business. Attorney Dawn Pearson of Branford was the Buyer’s attorney, and Attorney Karen DeMartino, also of Branford, was the attorney for the Seller. New Haven is getting a new charter school, thanks in part to a deal brokered by Levey Miller Maretz. Elm City College Prep Inc. has leased 32,900 square feet of space at 495 Blake St. in New Haven’s Westville neighborhood. The space is part of Blake Street Center. Elm City College Prep Inc. is managed by Achievement First, an organization that runs public charter schools. The tenant plans to put a new charter school in the Blake Street space. Demolition and construction are under way at the space. Steve Miller, principal at Levey Miller Maretz, represented the landlord, Black Street Center Associates LLC, in the deal. Chris Nolan and David Melillo of H. Pearce Co. represented the tenant. Carol Karney and Frank Hird, SIOR of O,R&L Commercial leased approximately 8,700 SF of Office/Gymnasium Space at 466 South Broad Street in Meriden. Karney and Hird represented the Landlord, Meriden Business Park, LLC while the tenant, CT Edge Baseball Academy, LLC was unrepresented. CT Edge Baseball MARCH 2015
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WHO’S WHAT WHERE
Keenan
Hoffmann Architects, an architecture and engineering firm specializing in the rehabilitation of building exteriors, announces the promotion of members of its Connecticut staff. Lawrence E. Keenan, AIA, PE, has been awarded the corporate title of Vice President while maintaining his current position as Director of Engineering. Both an engineer and a registered architect, Keenan has been responsible for structural analysis and review, building envelope rehabilitation design, and construction details and specifications for Hoffmann Architects projects for 18 years. An owner of the firm, Keenan holds a Bachelor of Science degree in Civil
Engineering from the University of Connecticut.
Continuity, Pete was the CMO of AppSense.
Following Continuity’s recent launch of the first Compliance Core™ for community financial institutions, the company today announced four additions to its executive team.
Dircks joins the client strategy team to enhance the delivery of Continuity services and maximize client value. He was a part of successful B2B SaaS engagements in logistics and operational efficiencies.
Alan Hurwitz joins as chief financial officer, Pete Rawlinson as chief marketing officer, Chris Dircks as senior vice president for client strategy, and Bob Michaud as executive vice president client operations. Hurwitz began his career at a “Big Four” public accounting firm and has more than 25 years of experience managing the financial affairs of public and privately-held businesses with a focus on increasing profits and enterprise value. Rawlinson will lead all marketing activities and help guide the strategic direction of the Continuity business, including the launch of Continuity’s Compliance Core™. Prior to joining
Michaud will manage all aspects of Continuity’s client operations, including the Continuity Assurance Program™. Michaud’s banking and IT experience spans over 30 years and includes tenure as senior vice president at Fiserv, Inc. Benjamin J. Robinson, AIA, has been promoted to Project Architect, in recognition of his technical qualifications. In the nine years since he joined Hoffmann Architects, Robinson rapidly earned promotions from Project Coordinator to Project Manager. Robinson earned a Bachelor of Arts degree in Architectural Studies from Connecticut College.
Robinson
Michael S. Pereira, Assoc. AIA, received a promotion to Senior Project Coordinator. After working as an intern with Hoffmann Architects, he joined the firm full-time in 2007 as a project representative. In 2010, he took the initiative to apply to the competitive and highly regarded graduate program at Boston Architectural College, where he earned a Master of Architecture degree. Prior to attending the BAC program, Pereira received a Bachelor of Science degree with a concentration in architectural engineering technology from the University of Hartford.
Frontier Communications Corporation, a leading provider of broadband, television, voice and data services, announced the recent appointment of Liz Grey Godbout as Communications Manager for the company’s Connecticut operations. Ms. Godbout is responsible for developing, managing and executing communications for Frontier’s various external and internal audiences, including media, customers, community and civic organizations and employees.
at WABC-TV in New York and Executive Producer at WTVJ/NBC, Miami. SCORE, mentors to America’s small businesses, announced that Pocket Parks Publishing in West Haven, Connecticut was a winner of The American Small Business Championship, a program providing expert training, resources and networking opportunities to small business owners from coast to coast made possible by a $700,000 grant award from Sam’s Club. Pocket Parks Publishing was one of the 102 small business winners across the country.
Godbout
Ms. Godbout recently was the Editor-at-Large of Hartford Magazine for CT1 Media. She was also Assistant News Director
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Rosemary O’Brien owner of Pocket Parks Publishing was selected by a panel of judges comprised of small business experts based on the sacrifices made to help their business succeed. Foxwoods® Resort Casino, North America’s largest resort casino, announced the appointment of Paul LaRocca to the position of Vice President, Brand Marketing. LaRocca has expertise in strategic planning, brand development, and multi-platform media. Throughout his career, he has consistently delivered innovative multi-platform media and marketing programs at Viacom’s MTV, CBS, AOL, Comedy Central, Time Warner, Rolling Stone, Maxim and Vibe.
Glasz
Kirsten Glasz has been promoted to Mortgage Loan Originator at Bankwell. Mrs. Glasz was previously the Residential Mortgage Processor for Bankwell in Hamden & North Haven. In her new role, she is responsible for developing residential mortgage business throughout New Haven County. Mrs. Glasz brings six years of residential mortgage processing, underwriting, and loss mitigation experience
MARCH 2015
to her new role at Bankwell. Kevin Convey of New Haven, assistant professor and chair of journalism at Quinnipiac University, has been selected for the eighth annual Scripps Howard Academic Leadership Academy. The academy, co-sponsored by the Scripps Howard Foundation and the Manship School, brings together academics and professionals to learn administrative strategies and gain insight into academic leadership. Convey, who joined the Quinnipiac faculty in 2014, earned a master’s degree in entrepreneurial journalism from the Graduate School of Journalism at the City University of New York. Convey graduated magna cum laude and Phi Beta Kappa from Colby College with a bachelor’s degree in classics-English. Webster Bank announced that Tom Howe, executive vice president of Webster Bank and president of Webster Investment Services (WIS), has received the Bank Insurance & Securities Association’s “Circle of Excellence Award.” This honor recognizes Howe’s years of success and contribution to the industry. This prestigious award recognizes program executives with a minimum of 20 years of experience for their personal success and unselfish contribution to the industry. Howe is a Certified Financial Planner (CFP) and holds multiple securities, insurance, and advisory licenses. Prior to joining Webster, he was executive vice
president, wealth management at Citizens Bank and managing director of investments at Bank of America in Boston (former Fleet Boston). Howe earned his bachelor’s degree at The College of Holy Cross and his MBA from the University of Rhode Island. Regional Properties is proud to announce Sarah Hopkins has joined their Orange office as a real estate agent. She will be assisting property buyers and sellers in the greater New Haven area.
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Hopkins joins a team of over 100 talented agents at Weichert, Realtors - Regional Properties in Orange, Hamden and New Haven.
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Hopkins is a member of the Valley Association of REALTORS® and prior to joining real estate she worked for nine years in the non-profit industry managing inventory control. Barbara L. Pearce, CEO and President of Pearce Real Estate, announced that Jamie Cuzzocreo has joined the company as a residential sales associate, working from the New Haven Office. Prior to his career as a licensed realtor at Pearce Real Estate, Jamie was a golf pro and instructor at the Miacomet Course in Nantucket, MA., and spent the winter months as a pro at the PGA National in Palm Beach Garden, FL., one of the largest courses in the US. He attended the University of New Haven.
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TECHNOLOGY Women Innovators To Be Honored By Connecticut Tech Council The Connecticut Technology Council (CTC) selected 56 women as Women of Innovation for their 2015 Women of Innovation awards program. The program recognizes women across Connecticut - those in the workforce and students - who are “innovators, role models and community leaders” in the fields of science, technology, engineering and math. The honorees will be recognized and a winner in each of eight award categories will be announced during the Women of Innovation awards program at the Aqua Turf Club in Plantsville on April 1. According to CTC, The Women of Innovation were nominated by their peers and “selected based on their professional experience, history of innovation, ability to think creatively and solve problems, and demonstration of leadership.” Students chosen were judged on “inventiveness, accomplishment in science and technology, independent research, and academic achievement.” This year’s list includes researchers, educators, engineers, managers, students and entrepreneurs who work in biotech, pharmaceuticals, software, computer hardware, advanced materials, medical devices, and information technology.
Susan McNulty-LoPiccolo, Senior Manager Portfolio Management, Pfizer, Inc., Groton Cindy Oksanen, Senior Director, Pfizer, Inc., Groton Leslie Krumholz, CEO, Goodstreets, Guilford Medria Blue-Ellis, Principal, Engineering & Science University Magnet School, Hamden Jade Smart, Student, Hamden High School, Hamden Heidi Gold, Founder & CEO, Little Scientists, Milford Rebecca Napolitano, Student, Connecticut College, New London Serap Aksoy, Professor, Yale School of Public Health, New Haven
Winters, Information Technology Group
Greater New Haven region honorees include: Victoria Liu, Student, Amity Regional High School, Bethany Wafa Elmannai, Ph.D. Student, University of Bridgeport, Bridgeport Shelley Phelan, Professor of Biology, Fairfield University, Fairfield
More Continuity New Haven based Continuity, a compliance solution provider for community financial institutions, announced its new product, Compliance Core™, at ICBA’s March national convention, Community Banking Live. Continuity serves 200 financial institutions in forty states.
Krumholz, Goodstreets
Wendy Davis, Founder, GestVision, Inc., New Haven Lynn Fiellin, Associate Professor of Medicine, Yale School of Public Health, New Haven Jeannette Ickovics, Associate Professor of Medicine, UCONN, New Haven Odia Kane, Student, Engineering & Science University Magnet School, New Haven Amy Lydon, Intellectual Property Counsel, Covidien, New Haven Ellen Su, Founder, Wellinks, New Haven T. Kyle Vanderlick, Dean, Yale School of Engineering & Applied Science, New Haven Monika Weber, Ph. D. Student, Yale University, New Haven Phyllis Winters, President & Founder, Information Technology Group, North Haven Emily Davis, Senior Development Engineer, Covidien, North Haven Maureen Ezzo, Air Vehicle Project Lead Executive Transport Development Programs, Sikorsky Aircraft Corporation, Northford Marisha Godek, Principal Research Scientist, Covidien, North Haven Nicole Russo, President, Microboard Processing, Inc., Seymour Lynn Tinker, CH-53K Chief System Engineer, Sikorsky Aircraft Corporation, Stratford.
Su, Wellinks
UNH ENGINEERING DEAN ELECTED TO CONNECTICUT ACADEMY OF SCIENCE AND ENGINEERING Dean Ronald S. Harichandran of the Tagliatela College of Engineering at the University of New Haven was one of 23 of Connecticut’s leading experts in science, engineering and technology to be
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elected to The Connecticut Academy of Science and Engineering. The new members will be recognized at the Academy’s 40th Annual Meeting and Dinner May 19, 2015 at the Crown Plaza Cromwell Hotel in Cromwell. Previously, University of New Haven Professor and Associate Vice President Henry C. Lee was elected to the Academy in 2003.According to the Academy, elections are made “on the basis of scientific and engineering distinction achieved through
According to Continuity, Compliance Core™ is “engineered to reduce compliance risk and cost for community financial institutions by bringing together strategic planning, technical execution, and world-class insight into a single subscription service.” The company maintains that the latest Banking Compliance Index™ (BCI), illustrates that the average community bank devoted more than $147,000 to manage more than 300 regulatory changes introduced in 2014.
Jeri Hewitt, vice president of compliance and Bank Secrecy Act officer for Emprise Bank in Kansas said “Continuity converts all regulatory changes that impact our bank into actionable tasks for our team members. There’s no more guesswork or hoping that we have understood the regulations correctly.” “We needed to build a single solution that brought together expertise and process innovation, anchored to a technology platform, to provide the cost benefits typically reserved for the mega banks. We aim to fundamentally change the economics of compliance,” said Andy Greenawalt, Continuity co-founder and CEO. For more information about Continuity, www.continuity.net.
significant contributions in theory or applications, as demonstrated by original published books and papers, patents, the pioneering of new and developing fields and innovative products, outstanding leadership of nationally recognized technical teams, and external professional awards in recognition of scientific and engineering excellence.” For more information about the Academy, please see www.ctcase.org.
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CONNECTICUT
Green Business Awards MAY 2014
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Nominations are open for 2015 send to support@conntact.com for more information mryoung@conntact.com
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