Knowledge Management Team, South East Coast Strategic Health Authority knowledge.management@southeastcoast.nhs.uk nww.sec.nhs.uk/knowledge
INSIDE THIS BUMPER ISSUE 2
Privacy and Dignity
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Coding Corner
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A&E Dashboard
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A : Ask an Analyst
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Skills builder –CUSUM Welcome & congratulations
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Assessing Knowledge Management competency
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Workforce profiling
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Cancer commissioning
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Making links – ASSIST
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Page from the Patch – South Downs Health Safer, Smarter Nursing Metrics First impressions – being an NHS analyst
15 News and updates 16 Postcard from WILKshire 16 Quick Quiz
Fascinating Fact The KM Team website now has nearly 400 registered users which averages to 63 new users a month
Did you know that at the
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Welcome to Knowledge Matters By Samantha Riley
Hello everyone! Lots has happened since the last edition…. The Analytical Fair seems a very long time ago now even though it was held only 6 weeks ago. Approximately 350 delegates attended the fair and we were lucky enough to have some fantastic speakers including Professor Sir Bruce Keogh, Mark Britnall, the Chief Economist from NHS North West and Candy Morris (who by the way was one of the top rated speakers of the day). We are hopeful that analytical fairs will continue into the future – when any news is available, I will let you know.
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August 2008 Volume 2 Issue 3
An important Department of Health report was published in July – The Health Informatics Review. This report sets out a vision that describes how the coverage and quality of information can be enhanced to meet current and future needs and help transform health and social care. I would encourage all of you to read this document which is available from the Department of Health website. One of the areas that we have focused on in recent months is the development of metrics for dementia services. This has been a challenging area of work, however, we have been able to provide comparative information on a limited number of indicators for local organisations. I recently had the opportunity to share this work with the National Dementia Strategy Working Group. The group was impressed with the progress that we had made and as a result the Information Centre for Health and Social Care is currently scoping out the work required to replicate this analysis for PCTs across the country. Another significant area of focus has been World Class Commissioning. PCTs within South East Coast have appointed Humana to work with them on assessing their competency around knowledge management. The Institute for Innovation and Improvement has launched a new exciting programme to support commissioners – Turning Data into information for improvement. The Knowledge Management team is currently planning how local PCTs can be supported through and subsequent to this programme. In terms of new or updated products over the last couple of months, Peter has developed a new A&E dashboard, the British Association of Day Surgery (BADS) tool has been updated to reflect the new directory (and will be further developed over the coming month to provide information on 24 hour and 72 hour stays), Rebecca has developed a new 18 week commissioner dashboard and our performance dashboards have been redesigned. All are available to download from our website. There have been/will be hellos and goodbyes. We welcome Nia to the team as Performance Analyst, welcome back Kate Cheema from her maternity leave and unfortunately say goodbye to Romilly next week who has spent two months with us over the summer learning what it is like to be an information analyst in the NHS (read about Romilly’s experience on page 14. Samantha Riley