Volume 5 Issue 2 June 2011 Welcome to Knowledge Matters Hello everyone and welcome to another exciting edition! In this issue I am pleased to say that we introduce a number of new products to you including dashboards for A&E, diabetes, fractured neck of femur and mental health. The last of these contains data for all providers in England who submit a Mental Health Minimum Dataset so will be of interest to readers outside of South East Coast. This dashboard has already been shared with the SHA Medical Directors and Quality Observatories in other SHAs to cascade to local organisations. Something else I am very pleased to report is that this issue contains our first International article—an article from Norway which describes an approach to quality improvement which has delivered impressive results. A key component of the approach has (of course) been measurement: - the establishment of effective measures which provide a baseline and that are then tracked over time and shared with the teams making the changes. The range of products that we are developing for GP Commissioning Consortia continues to grow. You’ll learn more about two key products in this issue (pages 4 and 17). In addition we have developed an activity trend explorer tool which has the ability to provide a forecast (in terms of activity and the associated finance) until the end of the financial year. More information on this in August. We have also developed a course aimed at increasing the skills and knowledge of staff working in consortia (clinical and non-clinical) with regards to data and information. We intend to deliver this course over five modules (face to face or via Webex), but are happy to deliver as a full day programme if this is requested. In the next issue we will describe further detail of what’s on offer and we will be keen to hear from teams who are willing to be ‘guinea pigs’ for the initial delivery of this exciting course. Finally, we are currently identifying key products which we have already developed which could easily be adapted to provide useful information to consortia. A good example of this is the dementia dashboard which was developed some years ago and is now being re-designed with GP commissioning consortia in mind. More on this next time…..
Inside This Issue : The Quality and Outcomes Framework (QOF) Tool
3
Ask An Analyst
10
GP Commissioning Consortia KPIs
17
The Diabetes Dashboard
4
Bad Chart of the Month & Meet the Quality Observatory
12
Analysis Ancient and Modern
18
The A&E Dashboard
5
The British Lung Foundation
13
The Mental Health Dashboard
19
Skills Builder—constructing a box plot in Excel
6
The Role of the Information Centre
14
Dangers of Red, Green Amber
20
Healthcare Improvement in Norway
8
The Fractured Neck of Femur Dashboard
16 News
22
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