Volume 6 Issue 1 April 2012 Welcome to Knowledge Matters Hello everyone and welcome to this special World Shakespeare Festival edition of Knowledge Matters! Since the last edition, the team has been really busy uploading SUS data (from 2006/7 to present) for the whole of the South of England to our data warehouse. Teams in the West and Central have access to this warehouse significantly increasingly our ability to provide benchmarking and analysis for the whole of the SHA cluster. Simon provides more details about this on page 13. We have now agreed a set of indicators to report against each of the five domains of the NHS Outcomes Framework. In some instances, we will be using proxy indicators or alternative indicators to those specified within the framework - in particular we have used this approach where a data set is unavailable for a considerable number of months, or where data is available only annually which will make it difficult to track improvements in patient care over the coming year. Within the next few weeks we will have designed and populated a set of dashboards which cover each domain which will be shared widely across the South. Each dashboard will have an identified ‘owner’ within the Quality Observatory to whom feedback, comments and queries can be directed. In addition, we are keen to develop a set of indicators to benchmark for community services. The Community Data Set became available for local collection from 1st April 2011 and from April 2012 providers should be collecting this data if they have suitable systems. It will be some time until this data becomes available via SUS. Community services play a critical role in the transformation of patient pathways and the delivery of a range of QIPP programmes and because of this we are keen to quickly establish mechanisms to evidence the shift of services to a community setting. If you are interested in getting involved with shaping this work please do contact me! Finally I am very pleased to report that our very own Adam Cook will be one of the 20 Olympic Torchbearers for the NHS nationally! Adam will be carrying the Olympic flame through Redhill on Friday 20th July. Good luck Adam!!
Inside This Issue : The National QOF Tool Goes Live
2
Skills Builder—data warehousing and business intelligence part 2
8
New SUS database
14
COPD Dashboards for the South of Englnad
4
We’re too busy to collect all that data!
10
Ask An Analyst
16
Staff Survey Tool
5
Launch of QiC Diabetes & QiC Excellence in Oncology
12
NHS Patient Feedback Challenge
18
Websites developed by the Observatory
6
Analysis Ancient and Modern
13
News
19
twitter.com/SECSHAQO issuu.com/SECQO http://www.networks.nhs.uk/nhs-networks/sec-qo www.QualityObservatory.nhs.uk