Security Electronics & Networks Magazine by Security Electronics & Networks Magazine

SEPTEMBER 2020 ISSUE 424

COVID-19: A SILVER BULLET? l VMS for Integrators

l Genetec Unifies Western Australia PTA l Randwick Council CCTV Goes IDIS l Armstrong Installs Bosch CCTV For Northpower l The Interview: Castle Security l Review: Hikvision 8MP Acusense l Q&A: Boutique Distributor AOSEC Launches l New Product: Innertelligence Adds People Counting l News Report: A Silver Bullet? l Monitoring: Operational Goals of 5G l Review: Axis Q1798-LE Bullet

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editorial S E CU RI TY E L ECTR O NI C S & NETWO R KS S E PTE M BER ISSUE 4 24

By John Adams

COVID-19 DEMANDS MANAGEMENT OF INTERCONNECTED PEOPLE, ENHANCEMENT OF INTERCONNECTED TECHNOLOGY

OVID-19’s resilience in the face of existing global lockdown strategies suggests controlling it demands more careful management of interconnected people and the vigorous and imaginative enhancement of interconnected technologies. A virus with the capacity to pass from 1 person to 100 people in a closed room in a single evening highlights the importance of managing human contact as a way to control its spread. It also underlines the intense importance of managing human movement through regions and across borders via the use of careful quarantine measures that are tolerable for people isolating before joining their wider communities. Unsurprisingly for virologists, nations and regions with less interconnectedness have avoided the worst of the COVID-19 epidemic when compared to those which are more connected. Some countries with no COVID-19 include isolated Pacific island nations such as Samoa, Tonga, Tuvalu, Vanuatu and others, all of which moved fast to close borders as COVID-19 emerged. This observation doesn’t only apply at a national level but at a regional and city level, as well. Cities with considerable global human connections – New York and London – have found it harder to control the virus than isolated cities such as Perth. And at a regional level in ANZ it’s not surprising to find the more isolated areas like NT

In the wider business context, access control procedures, contact tracing, management of people by video analytics that detect and alarm when too many people are in proximity to one another, all have a role to play. and Te Wai Pounamu are managing well, while more globally connected regions, like Victoria and NSW, have struggled. Further, some countries, regions and cities are managing COVID-19 well at an operational level, while others are denying it even exists. This reality needs to feed into procedures – not only at a state level but at an organisational level, through strategies that protect staff and customers in higher risk areas by managing physical contact between people, while facilitating virtual contact between people. The upshot of the challenges posed by human contact call for layers of management – the more connectedness, the more rigorous procedures and strategies must be. Quarantine is an issue for state and national governments, but within quarantining processes, there’s also plenty of room for the clever application of electronic security and consumer technology, not only to manage people movement in quarantine facilities, but to maintain a sense of connectness for people who are undergoing isolation. In the wider business context, access control procedures, contact tracing, management of people by video analytics that detect and alarm when too many people are in proximity to one another, all have

a role to play and it’s likely this role will expand. While Victoria and now NZ are battling painfully out of a reemergence of COVID-19, this will pass, and on the other side, human contact will need to be reimagined and more care applied in the managing of it. The ‘open’ societies of the past are not going to work for the foreseeable future. Something clear is that humans get tired of being apart and of following social rules that are not natural for the majority. Given time, most people will gravitate to one another – in the office, in the park – even in quarantine. Managing this natural human tendency compassionately, but effectively, will demand the use of capable and affordable security technologies in support of procedures like mask wearing, hygiene, the establishment of low touch environments and the habituated maintenance of low contact and safe distance. Can electronic security solutions really help? Yes, they can, but they are not a silver bullet against COVID-19. Instead security and automation systems must be creatively designed to meet the current challenges – merging technologies and procedures in a way that delivers safer environments, while maintaining relevant operational outcomes business-wide. n

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co O be mpa ver ex nie 35 hi b s itin wil g l

5 TH A N N UA L

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42 26: ARMSTRONG INSTALLS BOSCH CCTV FOR NORTHPOWER Armstrong Intelligent Security has installed a video surveillance solution for Northpower’s sprawling East Tamaki site in Auckland, which was experiencing regular break-ins.

SEPT 20 20: VMS FOR INTEGRATORS Video management solutions can be complex, making life tough for integrators and installers struggling to balance performance and ease of use for clients seeking the closest thing they can to situational awareness. 22: GENETEC DELIVERS UNIFIED SECURITY SYSTEM FOR WESTERN AUSTRALIA’S PTA Western Australia’s Public Transport Authority needed to increase security for passengers and personnel on remote routes. It also wanted a solution that would provide greater visibility for central monitoring without interfering with passenger experience. 24: RANDWICK COUNCIL INSTALLS IDIS Randwick City Council has installed an IDIS solution from Hills to support a unified enterprise video surveillance solution of more than 300 cameras installed in 26 locations across the council area.

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28: THE INTERVIEW: CASTLE SECURITY In this month’s interview we speak with Louis Thorp of family-owned security integrator Castle Security about the team’s experience of COVID-19 in Western Australia, including the challenges and opportunities the future presents. 32: HIKVISION 8MP ACUSENSE Hikvision’s Acusense 4K fixed turret camera features 8MP resolution supported by Darkfighter technology to enhance low light performance, along with integrated IR, H.265 compression, 120dB of WDR, and a robust part-metal build that’s rated IP67 against water and dust. 36: AOSEC LAUNCHED A new boutique electronic security distributor, AOSEC, has been launched by Aaron Obrist, who said the business is fully stocked and its online store is now open. SEN spoke with Aaron to find out more. 40: INNERTELLIGENCE ADDS PEOPLE COUNTING Innertelligence has added people counting to its

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regulars

tailgate detection functionality to enhance COVID-19 safety procedures for its fitness centre customers around the world.

08: NEWS Latest business, product and technical news from Australia and around the world.

42: THE SILVER BULLET Is there one piece of electronic security technology that could most assist end users in the fight against the relentlessly infectious COVID-19 virus?

44: MONITORING The big bandwidth of 5G wireless is increasingly available in metropolitan centres around ANZ but what end users and suppliers are going to do with it in terms of delivering new monitoring and remote management services is less certain.

46: AXIS Q1798-LE BULLET New from Axis Communications is the Q1798LE bullet, a 4K 10MP CCTV camera with a gigantic 4/3-inch sensor, a 12-48 Canon lens and Lightfinger 2.0 and Zipstream for H.264 and H.265 compression.

52: EDITORâ&#x20AC;&#x2122;S CHOICE Whatâ&#x20AC;&#x2122;s new from our manufacturers. 56: HELPDESK Our team of electronic security experts answers your tough technical questions.

SEPTEMBER 2020 ISSUE 424

COVID-19: A SILVER BULLET? l VMS for Integrators

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LOBAL T THE G IN W WE EWLY ING

NEWS IN BRIEF SEPTEMBER 2020

BOUTIQUE SECURITY DISTRIBUTOR AOSEC LAUNCHES n A new boutique electronic security distributor, AOSEC, has been launched by Aaron Obrist, who said the business is fully stocked and its online store is now open. Obrist brings 18 years of experience across all areas of the electronic security industry. Having spent most of these years with a strong focus on technical and support, he said AOSEC takes a different approach to the typical sales-driven distribution model. “It’s our aim for our customers to feel

Aaron Obrist, AOSEC.

GALLAGHER AUTHORISED AS CVE NUMBERING AUTHORITY n Gallagher has become the first New Zealand organization to be authorized as a CVE Numbering Authority (CNA) – globally there are only 132 organizations in 22 countries authorized to assign CVE IDs to vulnerabilities affecting product within their scope. Gallagher said becoming a CNA demonstrates a level of maturity in cyber security and a commitment to communicating vulnerability information to customers. Other CNAs include the likes of Apple, Facebook, Google, Microsoft, and Netflix. “At Gallagher, we’re dedicated to ensuring Steve Bell

our customers have the information they need to keep their systems up to date and protected against cyber threats,” said Steve Bell, chief technology officer. “Becoming the first authorized CNA in New Zealand demonstrates our commitment to delivering solutions with the highest levels of security.” The CVE program is the international standard for identifying and naming cyber security vulnerabilities and is sponsored by the Cybersecurity and Infrastructure Security Agency of the U.S. Department of Homeland Security. The CVE IDs

assigned through the registry enable program stakeholders to rapidly discover and correlate vulnerability information used to protect systems against attacks. “Adding Gallagher further expands the CVE program’s reach into New Zealand, and is consistent with the program’s expansion internationally,” said Chris Levendis, CVE board member for the MITRE Corporation. “We applaud Gallagher’s commitment to security and want to warmly welcome them as they join the CVE Program as a CVE Numbering Authority. “The CVE Program looks forward to partnering with Gallagher going forward, as we collectively maintain our commitment to improving security.” Gallagher’s ongoing focus on addressing cyber security threats includes a team dedicated to cyber security research, development, and testing, combined with regular external security testing by specialist penetration testers to ensure quality throughout the whole product development cycle.

completely confident and supported when using our products,” Obrist explained. “AOSEC is a boutique distribution company specialising in professional CCTV systems and accessories and we are focused on providing quality products, and offering an unparalleled level of sales and technical support to the professional market. “AOSEC is a startup family business that offers quality products express to your door or site, and with our roots firmly in the support

industry, we guarantee expert after sales support. “Our offering includes the full professional range of Tiandy CCTV products, intelicam Thermal Solutions, Intelicom intercoms, as well as a full range of accessories to complement our products. “We look forward to the opportunity to work with you, and if you have anything you would like to discuss please do not hesitate to call us on 1300 291 069 or email me directly at aaron@aosec. com.au”

Vlado Damjanovski Nyssa Scott, BDM, CRK Surveillance

NYSSA SCOTT APPOINTED BDM, CRK SURVEILLANCE n Doug Kennedy reports that Nyssa Scott has been appointed to the role of business development manager for CRK’s Surveillance Division, which supports CCTV, as well as a growing alarms and automation portfolio. “Nyssa joined the industry in a counter sales role with Hills, before progressing into product and sales, and we’re delighted to welcome her to the fast-growing CRK team as BDM,” Kennedy said. Scott said her passion for electronic security was immediate.

“I started in the security industry in 2016 when I was 18 in a counter sales role at Hills,” she said. “After my first month with Hills I realised I really loved what I was doing and had a lot of interest in the product I was working with.” After 2 years working at the front counter servicing customers Scott was appointed security vendor/ product manager for the Hills’ Intrusion and Access Control Division. “I’m now extremely excited to be starting my journey as part of the CRK team,” Scott said.

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Motorola Solutions Acquires Pelco For $US110 Million p.10 HID Global Acquires Access-IS p.12 Milestone Systems Names Thomas Jensen New CEO p.13 Nexar Group Grows Staff To 140, Plans NSW Launch p.14 NBN Offers 99 Per Cent Availability, Supports 7.2 Million Users p.16

COMPILED BY JOHN ADAMS

PMT APPOINTS TONY DABBS SECURITY DEVELOPMENT MANAGER n Aussie security integrator PMT Security has announced the appointment of experienced security industry professional Tony Dabbs to the newlycreated role of security development manager. Dabbs’ primary

THE COMPANY IS BROADENING THE SCOPE OF INDUSTRIES IN WHICH IT SPECIALISES, AND IS GAINING EXPERTISE AND CERTIFICATIONS, THROUGH CUTTINGEDGE TECHNOLOGIES DRIVING INNOVATION AND CHANGE IN THE SECURITY INDUSTRY.

responsibility for PMT Security will be to manage all interaction with one of the organisation’s major retail banking customers, including day-to-day security maintenance and services across more than 900 retail outlets and 15 commercial properties across Australia. Dabbs joins PMT Security with an extensive track record in security integration, having held holding technical, sales and general management positions at leading security companies. Over the last 15 years he has worked in the product distribution space, predominantly selling video surveillance and

associated solutions. He also brings to the role a lot of experience working directly with finance and banking organisations, an asset that will be very useful to PMT’s customer portfolio. “Tony has been in and around the security industry for a long time, and has a great deal of knowledge and experience,” said Darren Taylor, managing director of PMT Security. “He also brings extensive contacts right across the industry, and his direct experience within the retail and commercial banking sector will be invaluable to our service.” Dabbs joins PMT Security

at a time when the company is recording a strong growth trajectory, having added several senior roles to the company roster over the past 12 months. The company is also broadening the scope of industries in which it specialises, and is gaining expertise and certifications, through cutting-edge technologies driving innovation and change in the security industry. “PMT Security has been a client of mine for many years, and when the opportunity arose to join the business I was delighted,” Dabbs said of his appointment.

COVID-19 FUELING RISE IN MOBILE ACCESS CONTROL n Nexkey’s Access Control Trends Review suggests COVID-19 has had a major impact on the uptake of mobile access control, with 44 per cent of customers saying the pandemic has made access control more important for their business. According to Nexkey, prox cards are the most common access control credential, with 41 per cent using a key card/badge as the main credential to unlock the building,

according Nexkey’s survey. Nexkey’s survey of 1264 office workers found that: l 41 per cent of office workers use key cards to enter their office. Yet the same amount of people said smartphones or smartwatches would be their first-choice credential. l 44 per cent feel access control is more important after the coronavirus pandemic. l Around 3 out of 4 people use keys, key cards or fobs – of these 43 per cent had

these keys, key cards and fobs lost or stolen, while 34 per cent let someone borrow them. l 75 per cent want additional doors on their access control platforms, with 1 out of 4 people saying they don’t because of prohibitive cost. And while one of the biggest reasons people did not install mobilebased security solutions was cost, traditional access control that zeroes in on key card

and fob technology remains incompatible with most doors and is expensive, which leaves it out of reach for most small to medium sized businesses, according to Nexkey. “Players in the access control industry are severely underestimating the potential of the SMB market,” says Eric Trabold, CEO of Nexkey. “They are missing out on a $10 billion industry where their products just don’t make the cut.” Touch-free and biometric access control solutions must use face recognition, mobile devices or no-touch biometric scanners. All signs point to mobile access control being the future of the access control industry. According to HID’s 2019 survey, 54 per cent of access control users have upgraded or will upgrade to mobile access control in the next 3 years.

Tony Dabbs, security development manager, PMT Security.

“PMT Security’s national presence, capability of their staff and systems, quality customer base and sound financial capacity position the company to continue growing strongly and to provide a great level of service to their customers.”

HILLS MOVES TECHNICAL TEAM TO SEVEN HILLS

n From Monday August 3, Hills technical team will have a new home at the Hills National Distribution Centre in Seven Hills. The transition commenced on Monday 27th July and includes Service Repairs & the Spare Parts Centre. “All that’s changed is our address,” said Joe Caristi, national service manager. “The Service Repairs & Spare Parts Centre will continue to offer the same expert repairs and servicing you have come to rely on from Hills.” The Hills National Distribution Centre is located at Unit 2, 18/24 Abbott Road, Seven Hills NSW 2147. Customers will be able to send items to the centre, or come in person where they can also view Hills’ range of items for sale.

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NEWS SEPTEMBER 2020

MOTOROLA SOLUTIONS ACQUIRES PELCO FOR $US110 MILLION n Motorola Solutions has completed the acquisition of Pelco, a global provider of video security solutions based in Fresno, California. Pelco designs, develops and distributes end-to-end video technology, including video security cameras and video management system software. The company’s scalable solutions and commitment to service delivery enables customers of all sizes to mitigate risk, increase operational efficiencies and enhance safety. “Video continues to play

a more powerful role in enabling safer cities and securing businesses around the world,” said Greg Brown, chairman and CEO, Motorola Solutions. “Pelco’s track record of innovation, internationally recognized brand, global channel and customer installed base enables us to further expand our global footprint with enterprise and public safety customers.” According to Pelco’s Craig Cobbin, Motorola’s acquisition of Pelco came as welcome news for the

Pelco ANZ and wider Pelco teams. “To be owned by Motorola, a large US company with a focus on technology, is exciting for Pelco and will bring with it substantial investment in technology enhancements to the Pelco portfolio, including leveraging Motorola’s analytics suite, camera manufacturing capabilities and engineering expertise,” Cobbin said. Pelco remains one of the most recognised brands in video surveillance.

SYDNEY TRAINS ADOPTS SAFEZONE EMERGENCY MANAGEMENT SOLUTION n Staff safety and customer service will be boosted across Sydney’s rail network with the deployment of SafeZone, a safety, security and emergency management solution from UK-based CriticalArc. SafeZone will enable Sydney Trains to manage a wide range of situations, including mitigating risks to staff and customers, and strengthening the capacity to respond to incidents and emergencies across the network. SafeZone will put up to 2500 of Sydney Trains’ front-line staff directly in touch with security control room teams, letting them summon immediate assistance at the touch of a button via their assigned smartphone. This capability is as valuable on crowded city platforms at rush-hour as it is on

more remote suburban stations where staff may be working alone late at night. “Sydney Trains is committed to fulfilling our duty of care to all of our staff and enhancing our high safety standards in order to maintain and enrich customer service levels on station platforms,” explains Mark Edmonds, manager of security capability, Network Operations. “Employing proven technology, such as SafeZone, will help us solve day-to-day challenges, further improving the safety of our staff and helping them work more effectively to continue to deliver world-class service.” Across its transportation network, SafeZone gives the Sydney Trains’ security team a more complete picture of critical

events. This makes possible a wide range of security management functions, such as sending targeted alerts to specific individuals and groups. It also enables control room operators to pinpoint the location of individuals needing help, so they can initiate the most efficient and rapid emergency response. “This visionary deployment by Sydney Trains will have a significant impact on the safety and wellbeing of staff and will produce dividends with regards to customer service and satisfaction, and the potential for streamlined operations moving forward,” says Glenn Farrant, CEO, CriticalArc. “With staff safety a primary concern for all rail operators internationally, implementation of this technology by Sydney Trains represents a significant step forward for the sector and will be the blueprint for many implementations to follow.” The investment in SafeZone will cover over 175 stations across the greater Sydney area, and is the latest step in a modernisation drive to transform Sydney Trains’ operations, with more than a million customer journeys taken on the network every weekday.

GALLAGHER MAKES A STRATEGIC MOVE n Gallagher will develop its new European headquarters in Warwick in the UK as part of a strategic move to position itself as the security solution of choice for nations in the 5-Eyes Alliance – UK, USA, Canada, Australia and NZ. “Gallagher aims to be the security solution of choice for countries in the Five Eyes alliance,” said Mark Junge, global general manager for security. “With discussions already underway with several UK government agencies, this new facility provides the ideal base to support our extensive growth plans for the region.” Gallagher has invested in the development of solutions that comply with UK access control, perimeter intrusion detection, cybersecurity, and high security standards. Its UK-certified high security solutions build on Gallagher’s government-approved solutions for the U.S.,

Australian, and New Zealand markets. Its new 1500sqm office with onsite café will allow Gallagher to host prospective clients, hold events, and support channel partners and customers with meeting, conference, and training facilities. The development also includes a 670sqm warehouse, with land available for future expansions. Development is set to begin in September 2020, with the team aiming to occupy the building in mid-2021. “We’re very excited to announce this new facility for our UK and Europe operations,” says Richard Huison, regional manager for the UK and Europe. “We’ve experienced rapid growth over recent years and have fast outgrown our current premises. This new facility will enable us to showcase our exceptional security solutions while providing outstanding support for our channel partners and customers.”

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PROFESSIONAL CCTV & NETWORKING SOLUTIONS

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NEWS SEPTEMBER 2020

HID GLOBAL ACQUIRES ACCESS-IS n HID Global has acquired Access-IS, a manufacturer of miniaturized reader devices for missioncritical environments, and folded it into the HID Extended Access Technologies’ business. HID said Access-IS’s technology broadens its portfolio, accelerates its vertical market expansion and adds new product offerings that help meet customers’ evolving needs for integrated, digitized solutions. Access-IS technology, products and solutions range from barcode

reading and image processing for document scanning to NFC and EMV for mobile ticketing. “Access-IS solutions are a good fit for HID. Strategically aligned with both our existing Extended Access Technologies business and HID’s transport and ticketing solutions in our Identification Technologies business, Access-IS will enhance HID’s industry leadership while positioning us for growth in a variety of attractive markets,” says Björn Lidefelt, CEO of HID

Global. “HID and Access-IS share a similar purpose to embed trust in physical products as a bridge to the digital world.” More than 100 million transactions processed through Access-IS products daily and its installed base includes over 20,000 systems used in public transportation and ticketing around the world. More than 50,000 users of its identity and security solutions (e-Passport, e-ID and e-driver’s license readers for government and

GENETEC WON’T FEED THE TROLLS n “We don’t negotiate payment with patent trolls,” said Pierre Racz, president of Genetec, after announcing a patent infringement lawsuit initiated by a nonpracticing entity (NPE) was withdrawn by the NPE at an early stage of the proceedings. In a rare result, the NPE paid an undisclosed sum to Genetec – according to Genetec, in patent litigation in the United States, it is highly unusual for a plaintiff to pay a defendant to resolve a case. The company says legal attacks from nonpracticing entities are an unfortunate part of the technology business, representing a reported 90 per cent of high-tech patent litigation cases in 2019 alone. The practice, known as patent trolling, involves groups that don’t create technology, but rather aggregate patents

that are generally of no technological value to use as the basis to initiate IP infringement cases against businesses. Widely disparaged by courts, legal scholars, and world leaders including former U.S. President Barack Obama, as a form of legal extortion, these pursuits are estimated to cost businesses tens of billions of dollars per year. Although the number of patent trolling cases has flattened since a landmark 2014 US Supreme Court decision, many groups continue to attempt to leverage hoarded patents as a legal bullying tactic against companies that actively innovate. While larger firms facing this sort of litigation are more often reported on, the majority of victims of patent trolling are smaller companies or startups (below $US10M in revenue). “Unlike the way many other

companies deal with these sorts of attacks, we do not negotiate payment with patent trolls,” Racz said. “Despite the potentially high cost of litigation, bending to their anti-innovation tactics only encourages their behaviour and, as a matter of principle, Genetec will always vigorously defend its technology and the hard work of the people who create it.” Racz said that though Genetec has quietly followed this course since the first patent troll arrived at its door, the team felt that this occasion was a good time to speak out against the practice. “This represents an important symbolic victory for Genetec, and a clear demonstration of our policy of never paying nuisance value settlements,” said JeanYves Pikulik, director of intellectual property at Genetec. “While we would much rather spend our time patenting our innovations than fighting off patent trolls, we will continue to vigorously defend ourselves against NPEs and seek legal costs in lawsuits that we perceive as frivolous.” This resolution settles all outstanding claims by the non-practicing entity against Genetec.

commercial applications). There are Access-IS installations in over 200 airports, including 20 of the top 30 airports in the

world, and the technology is used by many of the world’s top airlines. The terms of the deal were not disclosed.

BSH ELECTRICAL WINS TASMANIAN MUSEUM AND ART GALLERY SECURITY CONTRACT

n BSH Electrical has won a contract to supply, install and commission a new security system at the Tasmanian Museum and Art Gallery and its remote locations. The Tasmanian Museum and Art Gallery located in Hobart, Tasmania, was established in 1846 by the Royal Society of Tasmania, the oldest Royal Society outside England. The scope of works of this tender includes supply, installation and commissioning of a new security system at the Tasmanian Museum and Art Gallery’s city location, as well as the Rosny Campus and Moonah Store. BSH Electrical is a Tasmanian owned and operated electrical

contracting business established in 1985. BSH employs a team of over 80 and provides such services as power, lighting, security, communication, nurse call, fire detection, CCTV and facility maintenance to all areas of the state, including its outlying islands. The terms of the contract were not disclosed.

BSH EMPLO PROVIDES S SECURITY, C DETECTION, TO ALL ARE OUTLYING IS

BSH EMPLOYS A TEAM OF OVER 80 AND PROVIDES SUCH SERVICES AS POWER, LIGHTING, SECURITY, COMMUNICATION, NURSE CALL, FIRE DETECTION, CCTV AND FACILITY MAINTENANCE TO ALL AREAS OF THE STATE, INCLUDING ITS OUTLYING ISLANDS.

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FREDON UPGRADING SECURITY AT METROPOLITAN REMAND AND RECEPTION CENTRE n Fredon is upgrading security at Metropolitan Remand and Reception Centre at Silverwater Correction Complex, as part of the NSW Government’s

Better Prison Programme, which will provide improved and efficient rehabilitation facilities for inmates. As part of an overarching

scope of works, Fredon will supply and install electronic access control, CCTV, perimeter detection, mobile duress, security & engineering network and contraband detection systems, with a completion date of 2021. The extension involves the construction of 4 new accommodation buildings that will fit a total of 440 inmates, updated infrastructure of indoor and outdoor spaces which includes interview and program rooms, laundry, kitchen, gym and carpark facilities. Lendlease awarded Fredon an $A35 million

GENETEC FASTEST GROWING ACCESS CONTROL SOFTWARE PROVIDER n Genetec is the fastestcontrol solutions that are growing access control part of a unified physical software provider in the security platform. This world according to an allows them to make Omdia report. The report clear, timely decisions showed Genetec rising based on a richer to 4th position globally understanding of their (up from 6th and 8th security and operational positions in 2018 and environment. Delivering 2017 respectively), with on this requirement has a growth rate of nearly resulted in Genetec not 5 times the pace of the only outpacing market market. growth for access control, “Genetec was the fastestbut also continuing to be growing software provider recognized as the global in the Americas in 2019, leader in video surveillance increasing by over 1 software according to percentage point to reach another recent Omdia over a 9 per cent share and research report. maintaining its 3rd place “While much of the BSH EMPLOYS A TEAM OF OVER 80 AND in this region,” said industry has been PROVIDES SUCHranking SERVICES AS POWER, LIGHTING, Bryan Montany, physical SECURITY, COMMUNICATION, NURSE CALL, FIREconcerned with traditional security analyst at Omdia. access control needs, DETECTION, CCTV AND FACILITY MAINTENANCE “The company’s rise over ITS Genetec has taken a TO ALL AREAS OF THE STATE, INCLUDING the past several years radically different approach OUTLYING ISLANDS. has been emblematic of that looks beyond the a broader trend favoring door,” said Léon Langlais, vendors that actively sell VP product engineering, at first-party access control Genetec. and video surveillance “As the market moves solutions. The Genetec away from legacy Synergis access control technology, enterprise software readily supports customers want to invest integrations with VMS in a modern, opensoftware and video architecture access control analytics.” solution that enables their Enterprise, government, organizations to not only education, and public strengthen their security safety organizations but also extract actionable are moving away from intelligence to improve proprietary solutions in operations.” favor of secure access Importantly, the company

WHILE MUCH OF THE INDUSTRY HAS BEEN CONCERNED WITH TRADITIONAL ACCESS CONTROL NEEDS, GENETEC HAS TAKEN A RADICALLY DIFFERENT APPROACH THAT LOOKS BEYOND THE DOOR. has developed access control solutions that go beyond the traditional confines of facilities and doors to enable customers to extend the functionality of the access control system. These innovations include physical identity management (Genetec ClearID), access control for unmanned or remote infrastructure, and the ability to leverage access control intelligence to improve daily operations and facilities management.

Leon Langlais, Genetec.

multiservice contract for the electrical, security and mechanical works. Works are being completed in a ‘live’ prison environment and involve the following deliverables: l Upgrade of old security system for the installation of the new physical security information management software platform, including supply and install electronic access control, CCTV, perimeter detection, mobile duress, security and engineering network and contraband detection systems l Design, supply, installation and

commissioning of switchboards and submains, general lighting and power systems, diesel generator systems, UPS systems including new HV installation l Design, supply, installation and commissioning of site-wide fibre backbone networks, structured cabling systems, MATV network including communications room installations l Design, supply, installation, and commissioning of air conditioning units, ventilation, BMS and mechanical electrical works.

MILESTONE SYSTEMS NAMES THOMAS JENSEN NEW CEO n Milestone Systems has appointed Thomas Jensen as chief executive officer as of October 1, 2020 – the company said Jensen has deep business experience with IT and technology, and an understanding for the dynamics of business communities, technology partners and integrators. Prior to joining Milestone, Jensen served as executive vice president for Bechtle, Europe’s largest B2B IT service provider, where he was also a member of the management board. Before this, he was head of Worldwide Channel Sales Strategy for HP Inc. in Palo Alto, Calif., where he drove the global channel development. During the separation of Hewlett-Packard into HP Inc. and Hewlett-Packard Enterprise, Thomas led the channel separation, and was responsible for preparing the new strategy and organization for the indirect revenue of HP Inc., according to the company. Jensen has also held leadership positions in Vestas Wind Systems and Maersk Line. He holds a Master of Science in International Business Administration from the University of Aalborg and has completed the Executive

Thomas Jensen, CEO, Milestone Systems.

Board Program at INSEAD in France. “I am both humbled and very proud to become part of Milestone Systems,” he said. “Their strong focus on people was crucial to me when I accepted the position and I’m determined to continue with this as CEO,” says Jensen. “Combine this with Milestone Systems’ influence in transforming how video technology is used, both in security and in new applications beyond the industry, makes this a dream job for me.” This past March, thenCEO and President Lars Thinggaard announced he was leaving the company. Thinggaard served as president and CEO for 17 years and previously was a member of the nonexecutive board. CFO Lars Larsen served as interim CEO prior to Jensen’s appointment.

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NEWS SEPTEMBER 2020

VIVOTEK STRENGTHENS RELATIONSHIPS WITH GENETEC, MILESTONE n VIVOTEK has announced enhancements in compatibility for AI video analytics and cybersecurity with its strategic video management software partners, Genetec and Milestone. There are 2 enhanced features highlighted – the first being AI video analytics. Implementing AI into its core technology, VIVOTEK has adopted an advanced AI engine in people detection and develops smart VCA technology with higher accuracy and fewer false alarms. The on-board VIVOTEK smart VCA suite includes advanced detection of intrusion, loitering, linecrossing, unattended objects, missing objects, Faces, and Crowds. Each

Smart VCA event from a VIVOTEK network camera can also be set to trigger a relevant alarm in both Genetec Security Center and Milestone XProtect video management software. Moreover, security operators now can visualize bounding boxes and detection areas through Milestone XProtect video management software. The second enhanced feature is cybersecurity notifications. To address rising threats to cybersecurity, VIVOTEK provides end-to-end comprehensive protection with its Cybersecurity Management Solution in partnership with Trend Micro, a global leader in cybersecurity solutions. Now security operators can obtain advanced

cybersecurity protection and also receive event notification via either Genetec Security Center or Milestone XProtect. According to Peter Chang, director of VIVOTEK Product Planning

Division, Genetec and Milestone are 2 of VIVOTEK’s strategic video management software partners. “We will continue to invest more resources to facilitate mutual

alliances,” Chang said. “Together, we are able to reinforce video analytics and grow the businesses in this connected world and we imagine a safer, more intelligent, and more secure future.”

NEXAR GROUP GROWS STAFF TO 140, PLANS NSW LAUNCH n Nexar Group, an Australian-owned security provider delivering risk advisory, protective security and security services, and ethical AI, has grown its Protective Services Division from 2 to 140 staff in less than 2 years and now plans an NSW launch. “Since launching Nexar Group mid-2019, the company has embarked on some amazing risk and advisory projects within the infrastructure, gaming, health and government sectors,” said Nexar’s Luke Montgomery.

Luke Montgomery, Nexar Group.

“However, we believed the biggest gap in the industry locally remained within security labour hire. We estimate that current market worth over $A6.5B a year and growing at 1.2 per cent annually. “Our assessment also uncovered some amazing organisations trying to improve the level of security across Australia, but many others were not, and lacked education and the right values to make a real impact. What people forget in our industry, is we are here to keep people and the community safe –

which is a real privilege.” Montgomery said on the basis of analysis, Nexar launched its Protective Services division in late 2019 to partner with leading security enterprises and boutique clients to support their requirements, while focused on adding value to entities and the industry. Data was also a big focus area to ensure Nexar could remain nimble, compliant and able to scale. “To assist, we conducted an extensive analysis of the market to find a product that was tried and tested, built in compliance and fully auditable,” Montgomery said. “We decided to partner with Securecy for this and have not looked back. Our data goes from the site, compliance, to management and then the end client with minimal input. This has been extremely valuable and again provided real transparency to our customers as and when needed. “Our service proposition

and values have been extremely well received and we have grown organically from 2 staff to over 140 today. We pride ourselves on fostering quality and transparent relationships, and can truthfully say we do not and will not subcontract our guarding services. This provides an enhanced level of compliance and instils a level of confidence from our clients. “Furthermore, it’s the value proposition that has been extremely well received. By value, I mean really understanding what the client is trying to achieve and how we can assist.” According to Montgomery, Nexar’s value proposition includes: l Open book policy l Clean, fresh and professionally led l Risk assessments and strategic insight for the client l White papers on topic concerns relating to the client l Subject matter advice across security management

OUR SERVICE PROPOSITION AND VALUES HAVE BEEN EXTREMELY WELL RECEIVED AND WE HAVE GROWN ORGANICALLY FROM 2 STAFF TO OVER 140 TODAY.

l Monthly

strategy and continuous improvement session l Compliance and transparency l Quality over quantity l Commercial rates based on modern award. “We believe that our partnerships with leading security organisations allow Nexar to offer a fresh approach, based on quality, compliance, trust and a focus on driving value to the end client – and we see this as an industry first,” Montgomery said. “Next steps for Nexar Group will be our launch into NSW in the coming months with our dedicated team of fresh-thinking security professionals.”

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NEWS SEPTEMBER 2020

VICTORIA GRINDS ITS WAY OUT OF COVID-19 LOCKDOWN n Long-suffering Victorians are grinding their way out of a Stage-4 COVID lockdown, which though painful, has succeeded in getting control of the state’s recent outbreak. The experience of

Victorians is mirrored to a lesser extent by an outbreak in NZ, which was thought to have eliminated the virus entirely but now has more than 100 active cases and has reverted to a stage 3 lockdown in order to limit the spread. The

source of NZ’s outbreak remains a disturbing mystery. The events of the past 6 weeks show that until an effective vaccine is delivered, the best way to control the COVID-19 virus is through widespread

ICT PORSCHE WINS MOTORSPORT CHAMPIONSHIP n After 5 consecutive years of championship runner-up placings in the Pirelli Porsche NZ Championship, Auckland’s Brian McGovern and the ICT-sponsored Porsche finally claimed the Motorsport Porsche Championship at Bruce McLaren Motorsport Park in Taupo. In an event attended by the Pirelli Porsche Race Series and a large number of Porsche road track day cars, the final round was able to be completed in a hugely successful one-day event. Although the 3 races were won by Connor Adams

with a non-control tyre in a leased 997 GT3, McGovern’s actual battle was with Wellington’s Robert Dong who held a slender onepoint lead heading into the final round. It was obvious McGovern was content to sit out of trouble behind Adams throughout the day, steadily accumulating points, though the championship was still to be decided by the last race. Unfortunately, Dong had to drop back with gearbox issues which allowed McGovern to hassle Adams at the front. The final Championship points showed a close lead

of 51 points, though the season was dominated by McGovern, winning 12 of the 15 races he contested and missing a round with a broken leg. Jim McKernan from Wellington claimed the coveted Pirelli Porsche Club Championship based on class points with consistent points through the season and finishing just 6 points ahead of Te Awamutu’s Marin Vujcich, and Robert Dong. Vujcich won the Pirelli Enduro Cup for the longer races, with consistency in a slower car proving the winning formula when others failed around him.

masking and hand hygiene, as well as the implementation of low touch environments and the maintenance of social distancing, and these practices must remain in play for the medium term. It goes without saying that yo-yo lockdowns are too destructive to countenance at every level. While the ongoing Victorian quarantine inquiry heard stories of confusion and neglect from returned travellers and nurses yesterday, procedural shortcuts are not state-specific. Several NSW security companies are now being investigated after subcontracting hotel quarantine security work. There are some light spots in the gloom – most workers around

Australia have been able to continue working and the adjusted jobs figures suggest employment has only dropped about 5 per cent year-on-year. It’s also thought that if the virus can be strictly managed and additional lockdowns avoided, the national economy will recover much sooner than expected. Victoria is set to remain under lockdown for another 3 weeks at least – reports from medical authorities suggest there are growing issues with anxiety and depression – security people should keep reaching out to their mates and colleagues – Microsoft Teams– connected drinks, nibbles, chats and laughs are highly recommended.

NBN OFFERS 99 PER CENT AVAILABILITY, SUPPORTS 7.2 MILLION USERS

n NBN’s $A51 billion national network now supports 99 per cent of Australian premises and is used by 7.4 million business and households, it was announced last month. Downstream network usage currently averages around 295Gbps per connection, with average monthly uploads being 22-29Gbps – much of this growth is down to the impact of COVID-19, which has led to an increase in use of business and educational video. Network video services have also had a significant impact. Something that’s clear is that despite its flaws and the battle to get the NBN network implemented, without it, Australian businesses and households would be struggling to

manage the demands placed on them by the COVID-19 pandemic. From the point of view of electronic security solutions, NBN provides a substrate that allows many systems, small and large, to manage solutions remotely with reasonable performance and with good reliability. NBN Co revenues and earnings before interest, tax, depreciation and amortisation (EBITDA) are surging, with revenue up 38 per cent to $3.9 billion and EBITDA losses halving to $648 million in the year to June. NBN Co gave retailers extra capacity without charge – foregoing about $80 million of revenue – as part of a strategy to support them during the COVID-19 pandemic.

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VMS

VMS FOR INTEGRATORS Video management solutions can be complex, making life tough for integrators and installers struggling to balance performance and ease of use for clients seeking the closest thing to situational awareness. OR installers and integrators choosing VMS solutions, there’s so much available at the moment, it’s very difficult to know which is the best option. It’s not only that large NVRs have clever management solutions – there are interesting new products like Bosch’s Remote Portal, which take advantage of TCP/IP to deliver technicians and end users an holistic view of an enterprise application with none of the usual infrastructure. What’s best for your customer depends on many aspects of the application but what’s best for the integrator is another thing entirely. According to Tony Luce of Network Optix there are a number of key features a quality VMS must offer integration teams. “Integrators make money by saving time while building systems that are uniquely suited to their customers’ needs,” Luce explains. “In terms of setup, there is no other VMS out there as easy to install and configure as Nx Witness. It requires no prerequisite software, is cross-platform, and features like automatic discovery of 99 per cent of IP cameras out there and the server hive architecture - where servers merge and synchronize with the click of a button - make commissioning a system a breeze. “In terms of support – we believe in building systems that don’t break. With built-in automatic camera failover, one-click system-wide updates, monthly patches to address known issues, and free upgrades for the lifetime of a system, we can address nearly any contingency. When a problem does arise, our Nx reseller channel and the Nx support team respond quickly to customers, often

EASE AND SPEED OF INSTALLATION IS CRITICAL FOR THE INTEGRATOR, WHILE ENSURING THE VMS CAPABILITIES MEET – AND IDEALLY SURPASS – THEIR CUSTOMER’S REQUIREMENTS.

introducing a patch within 24 hours to address known issues.” Matt Dunning of Pelco argues that what installers and integrators need most from the point of view of setup, commissioning, and support with VMS, is simplicity. “The general theme for integrators is ease of use,” Dunning says. “This is essential when specifying the overall system, including storage capacity, network design, camera placements, determining frame rates, and more. When installing a system, the ease of discovering cameras and being able to configure them, as well as address licensing as needed, is crucial. “In addition, the ability of an integrator to incorporate additional system components and incoming data from sensors, such as access control or intrusion/perimeter detection, is paramount. Finally, for an end user, it’s the ease of configuring events and alerts in line with an organization’s standard operating procedures, as well as working with the integrator and manufacturer to learn the system, call on support as needed, and have needs addressed in real-time.” Milestone’s Brett Hansen says that ease of use and

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BY J O H N A D A M S

speed of installation and commissioning are the key characteristics integrators should be looking for. “Ease and speed of installation is critical for the integrator, while ensuring VMS capabilities meet – and ideally surpass – their customer’s requirements,” Hansen says. “This is achieved with easy access to training, support tools and an effective level of engagement and support from VMS distribution partners. It also relies on direct support from the VMS vendor in each respective region.” Lee Shelford argues practical tools that assist with config are the key. “Our Genetec integrators love the configuration saving tools available to them,” says Shelford. “Our key features include the ability to add and configure thousands of cameras in seconds via a PowerShell script and the ability to bulk copy camera configuration - not only between devices on the same system but also between devices across all of their federated systems on their security network.” Simplicity comes first for Bosch’s Allen Hepburn, too. “From the point of view of an integrator, a VMS

should be easy to set up and have guided installation to reduce the time it takes when commissioning the system,” Hepburn says. “Where tech support is required, it is imperative to have multiple forms of support available, such as detailed user manuals, how to videos and ultimately telephone or email support.” Mark Shannon has a slightly different take – he argues that the most important quality of any VMS located at the heart of an integrated security solution is that it be fit for purpose. “Integration – the ability to send and receive data to and from an access control system to perform a task in one system, subject what has occurred in the other – provides a key element in the holistic approach to viewing and controlling a security system for an operator,” Shannon explains. “Access control is a main product that goes hand in hand with video, so if you are looking for a VMS, ensure it has open integration into many access control systems. For this reason, any VMS we would sell at BGWT will always integrate into the common access control systems installed in Australia.” n

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● Case study

PTA

GENETEC DELIVERS UNIFIED SECURITY FOR WA’S PTA Western Australia’s Public Transport Authority needed to increase security for passengers and personnel on remote routes. It also wanted a solution that would provide greater visibility for central monitoring without interfering with passenger experience. UBLIC Transport Authority (PTA) is Western Australia’s primary supplier of public transportation services. Each year, it facilitates more than 110 million passenger journeys on metropolitan and regional networks. To do this, the organisation manages transportation infrastructure in the state capital, Perth, and operates the city’s bus, ferry, and train services as well as regional road coach and train services throughout the state. PTA’s goal is to provide safe, integrated, and efficient transportation to the communities the PTA team serves and it meets this goal by continuously maintaining and upgrading its network to ensure that it remains safe, accessible, and reliable for everyone. Western Australia covers almost a million square miles of land and is home to more than 2.6 million people. One of the main challenges of providing transportation services to such a large area is ensuring the safety and security of passengers and operators. To meet this challenge, the PTA required a surveillance system that would allow security personnel to monitor buses remotely without inconveniencing passengers. PTA also wanted to have seamless access to video surveillance feeds and records for transit vehicles and roadside stops. And, in cases that required intervention, PTA wanted its system to be able to monitor responses. In January of 2019, PTA deployed the Genetec Security Center unified platform with embedded Axiomtek solutions. Now, video feeds are uploaded automatically, and the PTA has a complete picture of their large and complex transport system. The solution enables security personnel to monitor incidents remotely and provides an overview of passenger and staff interactions that a body-worn camera solution couldn’t provide.

Working with a unified solution provides the PTA the seamless surveillance that they require. To achieve this, the PTA fitted each of their bus system security patrol vehicles with an Axiomtek tBOX and AXIS Sensor. Live video can now be sent over the internet from the patrol cars to the central monitoring room. Security Center gives personnel access to on-demand live streaming in HD and allows them to rapidly deploy resources. Working with the Security Center unified platform and Axiomtek embedded solutions allow the PTA to continuously monitor buses operating in remote areas. By unifying its approach, the PTA is able to provide increased security for passengers and personnel across their entire transport system, including on remote buses and at roadside stops. With Security Center, security personnel in the PTA central monitoring room are able to access on-demand, live streaming HD video at any time to view remote locations centrally. The PTA can now equip additional patrol cars and add them immediately to its fleet. This helps ensure faster response times and provides additional support when needed. “Thanks to the Security Center platform and embedded Axiomtek solutions, our central monitoring room can track remote incidents with high-quality footage that allows for unprecedented views of any situation,” said David Cohn, operations team lead, Public Transport Authority of Western Australia. n

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● Case study

Randwick council

RANDWICK COUNCIL CCTV Randwick City Council has installed an IDIS solution from Hills to support a unified enterprise video surveillance solution of more than 300 cameras installed in 26 locations across the council area. ITH a resident population of 154,000 people, the fast growing Randwick council area is home to the University of New South Wales, Prince of Wales Hospital and Royal Randwick Racecourse. Randwick City Council is also home to some of the most stunning coastal beaches in Sydney, including the iconic Clovelly, Coogee and Maroubra beaches. The area has seen investment in the new CBD and South East Light Rail to improve connectivity to the rest of Sydney. With multiple network video recorders and more than 300 cameras from a range of CCTV brands deployed across 26 locations, that include use by council lifeguards as an operational tool, Randwick City Council was seeking a single unified platform. Importantly, this platform needed the capacity to scale out to a larger CCTV footprint, including public domain CCTV systems with complex governance arrangements.

Council needed the new system to offer support for multiple camera and NVR manufacturers, governance controls, including audit of all CCTV operations and integration with Active Directory single sign on and security segmentation to restrict camera use to specific users. Also vital were intuitive and efficient interface with minimal training requirements and the software platform needed to be cost effective and reliable with low cost expansion options.

RANDWICK COUNCIL’S SOLUTION Council chose to step up from the existing legacy RASPlus PACOM platform to the IDIS Solution Suite VMS solution. The upgrade path provided continuity for the user experience, as it has a very similar user interface but meets Randwick Council’s technical requirements for an enterprise-wide VMS platform, and is modular, scalable and future-proofed. The IDIS Solution Suite provides Randwick Council with a single ‘pane of glass’ view into the CCTV infrastructure, role-based security segmentation

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THE IDIS SOLUTION PROVIDES AN ENTERPRISE GRADE SOLUTION AT A COST-EFFECTIVE PRICE POINT, AS WELL AS BEING OPEN TO OTHER PROVIDERS RATHER THAN BEING A CLOSED, PROPRIETARY SYSTEM.

The IDIS DirectIP NVR’s installed are fully optimized for stable and high performance, ensuring live viewing and recording simultaneously. Utilizing H.265 and an intelligent codec, IDIS NVRs are capable of saving up to 65 per cent of storage space compared with H.264, according to Hills. Important, too, the IDIS patentprotected iBankDB file system means DirectIP NVRs provide secure, efficient and robust data recording, searching, and video management. “Council uses CCTV throughout its operations both in council facilities and in the public domain,” said Anthony Collis, manager information management & technology services, Randwick City Council. “Our investment in CCTV needs to be cost effective both at the initial capital investment phase and ongoing operations. The IDIS solution provides an enterprise grade solution at a costeffective price point, as well as being open to other providers rather than being a closed, proprietary system. “Randwick Council’s investment in CCTV, along with our partnership with the NSW Police Force, ensures that all those who live, work and play in our city have confidence that their safety is our priority.” n

to ensure compliance with council’s CCTV governance framework and the ability to configure, monitor and enhance the CCTV solution over time. According to supplier Hills, the solution was very affordable, ongoing expansion costs are low and the platform provides open access to a wide variety of camera and NVR systems. As part of the solution, IDIS and PACOM recorders are installed at different locations in the council area, with IDIS, PACOM, EVOnet, Axis and Panasonic cameras. Handling this field infrastructure is ISS VMS installed with centralized management of access privileges, and device management. This includes device firmware upgrades, remote device configuration, and configuration of all the other IDIS Solution Suite service modules. Important for Randwick Council, the IDIS Monitoring service offers the ability to route a specific set of events to specific users, or groups of users, based on the event types, schedules, and user group requirements.

RANDWICK COUNCIL’S CCTV SOLUTION l I DIS Direct IP and Pacom NVRs l I DIS ISS VMS l IDIS, PACOM, EVOnet, Axis and Panasonic

cameras

lS ystem employs H.265, iBankDB file system.

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● Case study

Northpower

ARMSTRONG INSTALLS BOSCH CCTV FOR NORTHPOWER Armstrong Intelligent Security has installed a video surveillance solution for Northpower’s sprawling East Tamaki site in Auckland, which was experiencing regular break-ins.

ORTHPOWER operates and maintains the electricity and fibre networks in the Whangarei and Kaipara region in New Zealand. Additionally, the company provides services to other network owners and operators. This means owning a substantial stable of expensive capital and service equipment located at a large, fenced site, with an office, workshop, and storage facilities. Multiple challenges were identified as part of a collaboration between Bosch distributor, Connect Security Products, and integrator Armstrong Intelligent Security. These included gaps in video security coverage around the perimeter and areas of interest, programming and use of video analytics to protect expensive equipment, managing multiple sites across the North Island from one operator control station. Other issues including management of OHS compliance, for instance, proof of high visibility vest use in certain areas, managing staff flow after hours and integrating new equipment with the legacy system. After listening to Northpower’s requirements and conducting an onsite security assessment, CSP and Armstrong outlined a security surveillance system based on coverage, functionality, lighting, and legacy system integration. It was proposed that Bosch AUTODOME cameras with Intelligent Video Analytics (IVA) are used to monitor and deter intrusion incidences, and also, help manage some operational aspects.

The AUTODOME family includes starlight cameras that provide quality colour images even at very low light levels. Additional advantages include intelligent bitrate management and H.265 compression to reduce bandwidth by up to 80 per cent without loss of image quality. Lastly, IVA and Camera Trainer provide powerful video analytics and machine learning capabilities. The management system is the Bosch BVMS Viewer, which is a scalable solution that grows with the user’s needs. It’s easy to install, includes motion and forensic search, and features live and playback with dynamic transcoding to ensure the smallest possible bandwidth requirements. To help with the entire process and to fully understand the power of the proposed system, Northpower’s decision-makers visited CSP’s Product Experience Centre, where Bosch Video Systems with IVA were put through their paces to illustrate what they can achieve. CSP supported Armstrong Intelligent Security throughout the implementation, ensuring the camera placement, lens selection, camera settings, video management functionality, and video analytics were perfectly set up for the required tasks. Northpower facility management and security staff were also expertly trained in the operation of the new video security system. According to the Armstrong Intelligent Security team, the results of the new security infrastructure at the Northpower site speak for themselves. The site went from experiencing up to 2 burglaries a month, to zero. Additional benefits in occupational health and safety, as well as after-hours staff security, were also realised. “CSP and Armstrong’s were great and from the outset they listened to our issues and provided a tailored solution. The ability to view the products in CSP’s experience room helped us feel confident about their product and solution,” said Bryan Hoskins, stores operations manager, Northpower. n

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The Interview

Castle Security In this month’s interview we speak with Louis Thorp of family-owned security integrator Castle Security about the team’s experience of COVID-19 in Western Australia, including the challenges and opportunities the future presents. JA: Tell us about the Castle Security business – what sort of solutions do you install/integrate and who are your primary customers? LT: Castle Security is a family-owned business specialising in the design, supply and installation of residential, commercial and government electronic security systems. Medical security, such as personal alarms, load works, etc, are a growing part of our business, along with our cloud offerings. JA: How long has the business been going – who is behind it, how big is the team, how many locations? LT: Castle Security was started in 1989 by Bill Thorp in the front room of his house in Ballajura – he saw an opportunity in the security industry coming from an electrical background. We currently have a team of 9 full-time staff members and are on the lookout for another fulltime security technician, along with an apprentice. JA: Could you describe the electronic security market in Perth and WA in a paragraph – what are the opportunities, what are the challenges? LT: The Perth security industry appears to be in full swing from our perspective, COVID has not affected the industry and we have seen an influx in leads. Some opportunities we see over the next few years are in biosecurity and making

SOME OPPORTUNITIES WE SEE OVER THE NEXT FEW YEARS ARE IN BIOSECURITY AND MAKING SURE WE OFFER A RANGE OF PRODUCTS THAT HELP REDUCE TOUCHPOINTS.

sure we offer a range of products that help reduce touchpoints. CCTV can play a huge role in this area – particularly when utilising artificial intelligence. One challenge we anticipate is client education. The technology and the industry are moving so fast that having the right sales tactics and knowledge base behind our sales and admin teams is essential. JA: What has Castle Security’s experience of the COVID-19 pandemic been – what have been the challenges, what procedures have been put in place? LT: Since the start of the COVID-19 pandemic, we were quick to put procedures in place to make sure our staff and clients remained safe and were educated on our policies. Our technical staff attended a COVID-19 infection control training and each staff member was given sanitizer along with gloves to be worn on each new job site. We also updated our website with our policy, along with sending out monthly emails to our client list updating our policies and procedures. We have found our clients to be amazing during this difficult time. JA: How has COVID-19 impacted on the Castle Security team at the personal and professional level? LT: We have been fortunate enough to be relatively unaffected by COVID - we have remained busy through the pandemic and have made sure we continued to educate ourselves on the situation. The main learning curve that has come from this situation for us is to remain vigilant, to keep going, and to prepare for the

other side. We have also put strategies in place to strengthen our business, systems and staff communication during this time. JA: Given Perth is an isolated location, there’s inbuilt geographic protection that must make what’s going on in other parts of the world – Italy, Spain, the UK, the USA – seem otherworldly in terms of the impact the pandemic has had on those societies. How has that experience been for the Castle Security team?

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LOUIS THORP WITH JOHN ADAMS

LT: Our team, along with the rest of WA, do feel extremely fortunate to be in the location we are, considering world events. We are still well aware that the situation can change at any time, and we have procedures in place to achieve our aim, which is to help others feel secure and prepare them for what comes next in these uncertain times.

LT: Business confidence in WA is going strong, tenders seem to be coming in thick and fast and there are plenty of projects on the go when driving around town. There is a feeling of uncertainty about what could come next, but other than that, things are somewhat normal over here, minus travelling, interstate or overseas.

JA: How are you finding business confidence in WA at present â&#x20AC;&#x201C; are there plenty of projects going on?

JA: What are the opportunities the market is throwing up from a technological perspective â&#x20AC;&#x201C; what

sorts of technologies are more likely to be chosen now than 6 months ago â&#x20AC;&#x201C; hands-free access control, contact tracing software solutions, cloud management and commissioning, something else? LT: We have been approached regularly over the past few months on thermal cameras. We have installed 2 full setups and 3 handheld devices. Before COVID we had never had an enquiry for thermal cameras, so we see this area continuing to grow along

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● Regulars

The Interview

WE SEE CASTLE SECURITY AS A FORWARD-THINKING COMPANY ON THE CUTTING EDGE OF THE LATEST AND GREATEST TECHNOLOGY.

with, as mentioned above contactless access control to keep touchpoints to a minimum. JA: How receptive is the professional end-user market to cutting edge solutions now? LT: It appears the professional end-user market is becoming more receptive to cutting edge solutions, however, there is

still a lot of client/end-user education needed to show off the benefits of these systems. But we are certainly finding most end users are open to the discussion. JA: Is Castle Security continuing to grow – what are the company’s plans when it comes to expansion/ consolidation over the next 2 years?

LT: Yes, Castle Security is in a growth phase and we have some exciting plans over the next 2 years. We have been making inroads into the medical industry and are very excited to have started a push into cloud offerings. We see Castle Security as a forward-thinking company on the cutting edge of the latest and greatest technology - we will forever be looking for the best new electronic security product. JA: What message would Castle Security like to give the WA and Australian market? LT: We are in an exciting ever-changing industry, which up to this point has fared well during the pandemic. As an industry, we can play a huge role in helping Australia get back on its feet in a more secure and safer environment. I honestly believe our industry will be on the front lines of the recovery period – that makes it vital to position your company to be able to help as many customers as possible achieve peace of mind and get their businesses back up and running again. n

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DS-K1T671M

DS-K1T341AM

TOUCH-FREE,

ACCESS IS EASIER THAN EVER MinMoe FACE RECOGNITION TERMINALS Access Control and Time Attendance Tracking Better Security and Improved Efficiency Accuracy Rate Over 99% and Recognition Speed Under 0.2 Seconds Fast Recognition in Low-light Environments â&#x20AC;&#x201C; Even in Complete Darkness

Distributed by Australia

www.csd.com.au

New Zealand

www.nesscorporation.com

www.videosecurityproducts.com.au www.atlasgentech.co.nz

Hikvision Oceania

www.nfs.co.nz

www.hikvision.com.au Hotline +61 1300 976 305 salesau@hikvision.com Follow us on |

SEN920_31.indd 1

Hikvision Oceania

25/8/20 3:02 pm

● Product review

Hikvision

HIKVISION 8MP ACUSENSE Hikvision’s Acusense 4K fixed turret camera features 8MP resolution supported by Darkfighter technology to enhance low light performance, integrated IR, H.265 compression, 120dB of WDR, and a robust part-metal build that’s rated IP67 against water and dust.

ikvision’s Acusense is more a solution than a camera and we’re testing outside the SEN network using the DS-7732NI-I4-16 32 channel, with 16 PoE Ports, 256Mbps throughput, H.265, 4K, 1.5RU, featuring 4 x HDD Bays + a 3TB HDD. This NVR features a 4-core processor and supports H.265 intelligent compression, which aims to reduce bandwidth and storage requirements by up to 50 per cent. Before we get into the specifications of the camera, it’s worth pointing out that the key to this camera is Acusense technology - a deep learning algorithm able to distinguish pedestrians, vehicles and objects and report events based on rules around what they do. Video clips are sorted into categories – people and vehicles – users click one of these categories and use time or location data to quickly locate the clip they need, making

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BY J O H N A D A M S

THIS IS AN EXCELLENT TURRET WITH STRONG RESOLUTION AND GOOD COLOUR RENDITION.

I model is IP66 and the IU model is IP67-rated. Lens options include 2.8, 4 and 6mm, with a modest aperture of F1.6. The 2.8mm version, which I’m using for this test, has a horizontal field of view of 110 degrees and a vertical field of view of 60 degrees, which is ideal for my street application. Build is cast alloy with a plastic trim ring and the 138.3mm x 126.3mm camera weighs 740g and has an operating temperature of -30 to 60C and a current draw of 5.8W. Image setting include saturation, brightness, contrast, sharpness, AGC and white balance adjustable by client software or web browser, there’s day/night switch and day/night/auto/schedule. Security features include password protection, complicated password, HTTPS encryption, 802.1X authentication (EAP-MD5), watermark, IP address filter, basic and digest authentication for HTTP/ HTTPS, WSSE and digest authentication for ONVIF and TLS1.2. There’s simultaneous live view of up to 6 channels. Hikvision’s latest AcuSense network camera is also equipped with built-in strobe light and audio alarm, which can be triggered when a potential intruder has been accurately detected. This is designed to warn an intruder off before they attempt to breach the perimeter. A quick summation of camera performance – this is an excellent turret with strong resolution and good colour rendition – I notice a bit of over exposure or veiling flare in very bright areas – perhaps because the lens is so close to the front window of the turret. Something I like for the street is that this combination of wide view and highresolution means that Acusense won’t miss much.

HIKVISION ACUSENSE TECHNOLOGY

searches faster, as filtration has already been applied to footage. Key to this solution is that once it’s set up, the camera does this automatically, all the time, and it also filters out ‘noise’ so if there’s an event, you’re not battling through a river of video. Before we go on, I’m going to quickly run over the specs, though the idea with this test is to focus on the Acusense deep learning algorithm, rather than on the camera. Hikvision’s DS-2CD2386G2-IU 4K AcuSense turret camera has a fixed 2.8mm lens, a ½-inch progressive scan CMOS, giving 3840 × 2160 pixels at 20ips, 120dB WDR, a Darkfighter camera engine, H.265+, H.265, H.264+ and H.264 compression, support for micro SD/SDHC/SDXC up to 256GB, and a builtin microphone. The camera delivers dual video streams, 3D digital noise reduction, has 30 metres of IR, 3-axis adjustment. It’s worth pointing out that the

Acusense (for accurate sensing) is where the rubber meets the road with this camera. It’s hard to express the operational paradigm shift that Acusense brings in words. With this camera you don’t view the monitor so much as trawl smart reports looking for

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● Product review

Hikvision

Day performance.

there’s a quick target search feature that lets store owners, homeowners, installers or facilities managers go through events incident by incident – you might focus on time, you might focus on subject. What’s great is that the system has already found incidents and its up to you to select the right one. Managing the process is surprisingly easy, once you’ve learned your way around the NVR interface – incidents are a couple of clicks away and are displayed as collections of incidents within time related pages, which makes finding an event – or finding a person involved in an incident – much easier.

CONCLUSION

Night performance is strong, too.

humans and vehicles. In a real sense, I found myself getting up from the workstation and walking away – leaving the Acusense turret to do its thing. I knew I could return and see all the people and vehicle movements whenever I wanted/needed to. As day and night go by, Acusense just goes on snaring pedestrian and vehicle movements. In my street application it was grabbing incidents I was unaware were even taking place in remote corners of the scene. Camera performance – resolution and moderately wide angle of view supported by Darkfighter technology – is good enough day and night that useful information is always to be found – and found quickly. And that’s really this solution in a nutshell. The Acusense deep learning algorithm is designed among other things, to automatically catch movements of classified objects - pedestrians and cars and ‘other’ – the point of capture on approach is around 20m in my estimation. Subjects coming from behind the camera are caught shortly after they appear. As well as human and vehicle sensing, the camera can also capture faces and manages this while at the same time filtering out false triggers and managing the stresses of changing light, and foliage, pet and wildlife movements. AcuSense really does make searches faster and more accurate – it’s totally different from the technique of scrolling through a timeline, though you can do that using the Hikvision NVR, should you choose. Instead, with Hikvision AcuSense,

Hikvision’s Acusense solution is designed for applications where in the past, searches might have been put into the too-hard basket. It automatically classified subjects so that when an investigation is required the hard work is already done – all the user need do is scroll through a list of events already collated by the system. Acusense works so well it renders an operator hands-off. Usually I sit around staring at the monitor all day when conducting a test but with this system there was none of that – the camera did all the work and every so often I would take a look at events – it really does change the way you monitor a CCTV camera. Does this camera highlight a future where operational requirements are supported by quality video streams and deep learning algorithms? It definitely does. n

FEATURES INCLUDE:

½-inch progressive scan CMOS, 8MP

Darkfighter technology

AcuSense human and vehicle target classification

Dual video streams

2.8mm fixed lens

120dB WDR

3D digital noise reduction

Backlight Compensation

Support H.264, H.264+, H.265, H.265+

High performance EXIR LED

Up to 30m IR range

IP66/IP67 weather-proof protection

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27/8/20 11:29 am

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26/8/20 8:56 am

● Q&A

AOSEC

AOSEC Launched A new boutique electronic security distributor, AOSEC, has been launched by Aaron Obrist, who said the business is fully stocked and its online store is now open. SEN spoke with Aaron to find out more. SEN: Who is behind AOSEC, Aaron – is it just yourself or do you have business partners? AO: No partners silent or otherwise at this stage, AOSEC is completely my project. SEN: What’s the AOSEC route to market and what’s the scope of operations – what areas do you service? AO: There are 2 aspects to this; being Sydney based, we can service this area and its surrounds face-to-face. We’re able to provide same-day delivery, in-person or online training, and even onsite support for complex installations. To service the rest of Australia, we have setup an informative and easy to use online store. We have made sure that all the necessary systems are in place to be able to offer the best possible customer service possible, from express delivery, to expert phone and Team-Viewer support, and even extended support hours for our WA customers. SEN: How long has AOSEC been in the works, Aaron – you must have been thinking about it pre-COVID-19 at least? AO: I think the idea of opening a business in the security industry has always been something I believed should be my long-term goal, but exactly what kind of business only became clear to me about 6-8 months ago. Once I committed to the idea of security distribution, the entire process to launch took place over a short, but extremely busy 2-month period.

SEN: When you’re planning a new business, the process takes on an energy of its own – there’s a hunger inside and an anxiety that never stops fuelling the engine of your motivation. Going out on your own also requires letting go of the security of former employment – how much harder has the COVID-19 pandemic made that entire process, from a personal point of view? AO: Absolutely, there were many sleepless nights spent weighing pros and cons and questioning whether it was even possible for me to make this type of business work in this climate. The sentiment that was echoed by several colleagues in the industry was essentially, “if you work hard enough at it, you won’t fail”, and once I heard that enough times for it to sink in, it was enough of catalyst to start making moves. While COVID was on my mind during the decision-making process, it wasn’t as big a factor as you might think. In speaking to many of my colleagues in the installs and services sector, the consensus was that despite some early uncertainty, most of them were busier than ever. While I know that unfortunately this hasn’t been the case for everyone, it does show you how resilient our industry is in uncertain social and financial climates, and how lucky we are when compared to others, i.e. hospitality. My biggest fear regarding COVID was Sydney entering a second lock-down and

THE AIM IS TO SET THE BENCHMARK FOR DISTRIBUTOR TECHNICAL SUPPORT, AND THOSE WHO HAVE WORKED WITH ME OVER THE YEARS KNOW THAT AOSEC IS WELL-PLACED TO DELIVER IT.

not being able to present to clients faceto-face, which is a crucial thing for a company in its infancy like AOSEC, but only time will tell how much an impact on the business it will actually have. SEN: What’s the general mission statement and what is the AOSEC differentiator? How will you outcompete incumbent distribution businesses? AO: I believe my technical and support background is the point of difference for AOSEC. Many other distributors, not all, but certainly most, seem to treat support as an afterthought or even just a tagline to use in a sales pitch and they never really follow through. I have heard countless stories of technicians attending site and requesting assistance, only to have their numbers taken for a call-back that sometimes will not even happen on the same day. Having been a technician myself for many years, I completely understand the frustration and often embarrassment in front of the client as result of this. The aim is to set the benchmark for distributor technical support, and those who have worked with me over the years know that AOSEC is well-placed to deliver it. SEN: For a young bloke, you have a great deal of experience in alarms and CCTV – do you think that experience and that youth - feeds into the way you perceive your niche in the market? AO: I started in security straight out of school at 16 years old. My first job was as an apprentice technician with Roden Security, and at the time I knew very little about alarms or CCTV, but somehow its evolved into a career that’s kept me completely interested. Over the years, I’ve been lucky enough to work as an installation and service technician in both residential and commercial sectors, in technical roles for leading security manufacturers both Australian and international, and as well as in business development in the Australian security distribution game. Understanding this industry from the individual perspectives of the manufacturer, distributor, installer and client gives me a unique insight into how to best serve the market.

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In particular, my years served in the installation and service field mean I know what they require from a good supplier. SEN: Where do you see growth and value in the electronic security market from the point of view of your own installer/integrator customers? What should they be focused on and how will you be helping them nail the opportunities? AO: Weâ&#x20AC;&#x2122;re in an exciting time in terms of new technological developments in our industry. The product market was

becoming stale for a period, and quality aside, you could find more exciting security products in a JB-HiFi than the average installer had in their arsenal. However in the last 4-5 years or so, with the maturity of camera analytics, facial/ LP recognition, thermal detection and cloud-based security ecosystems that encompass it all, we can now offer our clients not only quality products, but more innovative solutions than ever. I think the trick to installers nailing more opportunities is to stay informed and well-trained in these technologies, and to make sure they are regularly

communicating to their client base. I believe there are more opportunities out there not usually considered in the scope of electronic security, and until clients know what we are capable of, they wonâ&#x20AC;&#x2122;t know to come to us, and the same goes for us as the distributor. SEN: What do you see as the greatest challenges facing electronic security distribution businesses today? AO: For me it is trying not to get caught up in the trap of offering the same products as everybody else - supplying the same 2 or 3 dominant brands in

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● Q&A

AOSEC hope to be able to announce it as early as next year. SEN: Will you be expanding the product range – from CCTV into alarms, access control, intercom, networking, ancillaries? AO: The long-term plan is to have the full offering, adding intrusion, access control and automation products. The research and planning to make this a reality is already underway. SEN: Will cloud services be an element of the AOSEC business model? AO: At this stage I don’t believe so, but never say never, if an opportunity to work with a product requires us to consider it, we definitely would.

THE TIANDY PRODUCT IS THE ONE I AM PARTICULARLY EXCITED ABOUT. HAVING WORKED WITH IT AT NAS AUSTRALIA FOR THE LAST 12 MONTHS, AND SEEN ITS GLOBAL SUCCESS, I KNOW THE POTENTIAL IT HAS IN OUR MARKET. the market definitely makes it easier to get your foot in the door. Everybody knows it, everybody’s used it and it’s comfortable. When we all supply the same products, and offer no points of difference, the driving factor tends to lean towards price, and this trickles down to the installers when they all go up against each other quoting the same products. Even though everybody knows this, getting people to leave their comfort zones and try a new product is always a challenge. SEN: Tell us about the brands you have lined up – who do you have agreements with, and can you hint at who is in the works?

AO: Currently I am offering the full range of Tiandy CCTV products, intelicom intercoms as well as the Intelicam thermal terminals. The Tiandy product is the one I am particularly excited about. Having worked with it at NAS Australia for the last 12 months, and seen its global success, I know the potential it has in our market. Where installers have given it a chance over the other major brands, the feedback has been excellent. There is also an intrusion product that I have been keeping an eye on, it hasn’t made its way to the Australian market yet, but from early tests, it looks very promising. The product is adding a few key-features this year that would be required for the Australian market. Once these have been thoroughly tested, I

SEN: Could you tell us a few things you wished you had known before you started the process of setting up the business? AO: It may still be too early in the piece for me to offer anything truly meaningful, but if I had some advice for my more naïve predecessor, it would be that even if you think you have considered every item, system or cost, you haven’t! There will always be something you have missed or didn’t plan for that will occur. So, plan for as much as you can, but have a contingency for everything you can’t, because you will inevitably need it. Another thing would be to limit expectations for the launch. Because so much work went into getting everything ready from the graphics and website, to the accounting and inventory systems, to opening supplier accounts and ordering and organising stock and so on and so on, there tends to be a feeling of suspense and hype that seems to build up to the launch. Unknown to you, most of that suspense and hype is just happening in your own little bubble, so when you finally pull the trigger, it can feel a little anti-climactic and it’s hard not to feel a little disappointed when you don’t break every sales record on your first day. So just prepare yourself for a slow build and enjoy the journey. SEN: What message would AOSEC like to give the Australian market, Aaron? AO: Thanks for the support so far, keep up the great work and stay safe. n

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25/8/20 3:02 pm

● New product

Innertelligence

INNERTELLIGENCE ADDS PEOPLE COUNTING Innertelligence has added people counting to its tailgate detection functionality to enhance COVID-19 safety procedures for its fitness centre customers around the world. nnertelligence is a leader in the field of 24-hour gym and member management and the company says its solutions have redefined the way access control systems provide 24-hour access on unmanned sites. Now the Innertelligence engineers have tweaked its solutions to enhance performance in the face of COVID-19. “Our success has resulted in us managing the security and/or just access for many hundreds of fitness centres both in and out of major chains in Australia, New Zealand, Thailand, Hong Kong, Singapore, Netherlands and even Myanmar,” says company director, Steve Utting. According to Utting, COVID-19 hit the fitness sector like a sledgehammer. “The forced closures of those sites in the worst hit areas has been devastating,” Utting says. “Even when the restrictions allowed them to re-open, restrictions were placed on the numbers allowed onsite at any one time. Our customers asked us to help. Fortunately, we have a ready-made people counting solution that rolls out with our tailgate detection solution. “Unlike many other solutions, ours detects unique card data, counts people into the site determines valid entries and reports illegal entries as well as keeping a count of those that leave. However, using this solution involved rolling out hardware and installation teams that time simply did not permit.” According to Utting, the Innertelligence team evaluated the systems it works with and produced a method of counting those that have entered and exited the site. “This method involved developing unique coding and deploying it onto servers that had access to the rolling review (event history) so we could watch the events the system was reporting,” he says. “Because we already capture user data from those entering the site each time they use their card, we already knew when someone was entering. We needed a means to detect they were leaving because most sites did not require badge

to exit. We then needed to determine when the site had reached its limit and put a process in place to stop arrivals from using their card to gain entry until the count had reduced. “Our process was simple – if not a bit crude – but it worked and is now being used by many of our customers across Australia and in The Netherlands successfully. The process was simple in theory but required some great code design from our team to get it over the line in the small amount of time from announcement of reopening with restrictions until doors open again. It’s an advantage having coding team onboard.

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“Given the limited processes and data that was available to us, we decided that a unique card badge followed by a door open event would constitute a single entry, multiple card badges within a specific time frame of a door open would constitute multiple entries, and a door open event without a valid card badge would constitute someone leaving. This method allowed us to err on the side of caution, as it could not reliably determine how many people would leave during a single door open event, but it was fairly accurate about how many people came in.” Utting says this anomaly meant there was a possibility that more customers could be recorded onsite than were physically there. “That meant we needed a means to check and adjust that figure against the physical,” he explains. “Because staff were required onsite during certain hours, we gave them the means to review the numbers in the club and adjust the counter on

their Innertelligence Attendance Dashboard. This could also be done remotely – after viewing the site cameras they could adjust the counter on the cloud-based dashboard from anywhere. They were instructed to do a count prior to the end of their shift and correct the count. If they got a call because members could not get in, they could log onto the cameras, check the numbers onsite and then adjust if needed to free up the access.” Keeping an eye on member count via the Attendance Dashboard is highly intuitive, according to Utting. “Simplicity is the key, so we put an up/down arrow separated by the count number,” he says. “Once the counter hit the limit, it turned the number and the text red for effect. Even more importantly from an automation point of view, once the limit was reached, we would send code to the access system that would stop general members cards from working but still allow staff to enter as needed.” n

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● News report

COVID-19

THE SILVER BULLET

Is there one piece of electronic security technology that could most assist end users in the fight against the relentlessly infectious COVID-19 virus? T’S hard not to reach out for the COVID-19 silver bullet – a single piece of technology that might save the day. At the same time it’s hard not to wonder if that silver bullet might be rigorous community masking procedures. From the perspective of what the industry offers, technologies like proximity detection and contact tracing reporting access control modules, IVA-

powered proximity detection modules for CCTV systems, temperature measurement solutions, anti-viral hardware coatings, and rigorous visitor management, are all central to the implementation of effective COVID-19 safe management procedures. However, according to George Moawad of Genetec, security technology alone is unlikely to be the whole answer. “The founder and CEO of Genetec, Pierre Racz noted in an interview recently that technology is not the right answer to the challenges we currently face,” Moawad says. “Instead, Pierre pointed out that systems engineering was the right answer. This means we must be incredibly smart and thoughtful about the way technology is deployed to ensure that any new product development or reengineering of security technologies are applicable to solving real problems. “We need to adopt combat-engineering stance to meet the challenges at hand. Our CEO has been telling Genetec engineers for years that ‘process is no substitute for thinking - process is a substitute for communication’, and it has never been more

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BY J O H N A D A M S

important than it is now for the security industry going forward.” Over at Gallagher, Mike Margrain is reluctant to highlight hands-free, contact tracing or other technologies as being ideal solutions to overcome the challenges of COVID-19. “There is no single technology to best address the risks during a pandemic,” Margrain says. “However, a good overall solution would encompass temperature and facemask scans, secure mobile access control and touchless biometrics, workforce notifications to door and user devices. Such a solution would include flexible reporting to refer to when required — including contact and proximity tracing. Ultimately, implementing any of the above will improve the safety of a workforce, help demonstrate duty of care, and provide more peace of mind to personnel.” A COVID-19 safe security and automation system might include analytics for proximity in closed and open spaces, proximity detection for tracing, daily temperature checks, hands-free access and egress, work from home, masking procedures, distancing

We must be smart and thoughtful about the way technology is deployed to ensure any new product development or reengineering of security technologies is applicable to solving real problems.

I BELIEVE THE CURRENT SITUATION DEMANDS PEOPLE DO THE RIGHT THING AND ANYTHING THAT HELPS ACHIEVE THIS SHOULD BE THE PRIORITY.

procedures, extreme hand hygiene, application of protective surfaces and surface coatings, but according to consultant Luke Percy-Dove there’s no magic bullet, technologically speaking. “I am yet to see any viable solutions so far, but a wish list would definitely include hands-free access and egress, people counting and analytics alert to people congregating,” Percy-Dove explains. “To be honest, if I were to think way outside the box of what would be socially acceptable, perhaps air showers at building entries to decontaminate people before entry could help. But if people do the right thing (masks, distancing, hand hygiene, self-isolating when ill), there is actually very little value that technology can add.” For Percy-Dove, the best technology application may be the lateral application. “Thinking further, if there was one piece of technology that might help most it would be around communications,” he explains. “I would promote the use of high-visibility messaging and public announcements over anything else. I believe the current situation demands people do the right thing and anything that helps achieve this should be the priority.” According to Darren Banks of CRK, most companies understand what they need to do to try and provide a safer environment for employees and customers, however, he says that financially this may be a challenge for a lot of companies, due to the loss of revenue caused by the COVID-19 outbreak. “I am not sure you could point to one solution that would assist on the fight against COVID – it needs to be several solutions working together, i.e. people counting, crowd formation, and queue management in the case of access control, facial recognition on entry, touchless egress and facial time and attendance,” he explains. Consultant Scott Myles agrees with the others that there is no ‘silver bullet’, technologically speaking. Instead he sees technology as offering a way to help people lower the possibility of spreading the virus and to help manage people if they do. “From a technology approach, I don’t think there is a one size fits all solution, however, if I have to pick one, it would be the ability to reduce the likelihood of spreading the virus through everyday contact, and to have the necessary reports and automation to assist in contact tracing following an identified case,” Myles says. “From this perspective, system automation, if not already in place, would be my first step following a zero-touch strategy. Ideally you would take every opportunity to develop the necessary treatments following an in-depth analysis with your security professional and continue with best practices in accordance with government guidelines.” n

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Proudly brought to you by

● Regulars

Monitoring

Your Monitoring Specialists

1300 130 515

www.bensecurity.com.au

Operational Goals of 5G The big bandwidth of 5G wireless is increasingly available in metropolitan centres around ANZ but what end users and suppliers are going to do with it in terms of delivering new monitoring and remote management services is less certain.

elstra is now delivering 5G services to major metropolitan areas in Australia, and the service is being widely rolled out in NZ’s cities. The question for electronic security suppliers is which services can they deliver that allow users to get the most from 5G. That should be the focus because 5G is most of all about user mobile experience and security providers who wrap their heads around this will get the most traction. From the point of view of suppliers, this means delivering polished interfaces that offer higher resolutions. With 100Mbps virtually everywhere there’s coverage, 5G eliminates the need to pitch customers toy cameras that combine low res, gagging compression vectors and gigantic angles of view that deliver less by offering ‘more’. Getting user experience right is going to mean commitments to app development that take design and underlying functionality to a new and more intuitive level. Many apps are painful, fail to translate across the 2 primary platforms prevalent in ANZ, and don’t reflect the handling of the latest smart devices, with pinch or swipe movements causing random leaps in functionality that make operation tedious. Also important for monitoring providers – and inhouse control rooms – will be leveraging 5G’s carrying capacity to support sprawling solutions that offer

enhanced situational awareness without the need to hook into dedicated networks. There’s no doubt whatever that Australia’s NBN, which has penetrated into 7.5 million businesses and homes, has been integral to the country’s ability to continue working during the COVID-19 epidemic. NBN is now sufficiently good to deliver reasonably reliable service outside of peak times when streaming video resolution can get a bit soft as contention presses on network-wide bit rates. But NBN’s performance ceiling for cabled solutions makes it more likely that in the medium term 5G is going to pull expectations forward – users are not going to want to plod along on workstations delivering mundane download speeds when mobile devices, including tablets, have the capacity to move at virtually the speed of thought. Exploitation of 5G’s potential is becoming more precipitous by the month. Telstra has just launched a suite of Enterprise-grade 5G solutions based on the Cradlepoint 5G wireless network edge solutions, a series of adaptors and routers that, according to Telstra, provide a real alternative to fixed connections for larger organisations, as well as a powerful layer of redundancy. “5G’s faster speeds, lower latency and greater network capacity has the potential to unlock a host of innovations

and market opportunities – really revolutionising how organisations operate,” Telstra enterprise group executive Michael Ebeid said recently. “These past few months have proved that mobility and adaptability are vital for all businesses. The ability to quickly power up a fast, reliable and powerful connectivity solution, when and where you need it, can mean the difference

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1300 130 515

www.bensecurity.com.au

of being up and running in hours, not weeks.” Key here, is that access to Telstra 5G is now rolling out across 47 cities and regional towns, with more than 1500 5G sites now switched on and within reach of 10 million Australians. An interesting take on the impact 5G services can have in high demand applications came from a healthcare application in California

recently, where despite the operational stresses of COVID-19, the capabilities of the 5G pushed it to the forefront of the hospital’s response. The standalone, zero-trust system delivered by Verizon provides advanced wireless capabilities in a defined area in the hospital, and there’s a plan to relay 5G signal across the hospital’s campus by the end of the year to integrate 5G-enabled

innovation into surgical care. This on-site capability applied to larger sites is the sort of thing you’d expect to see with 5G in healthcare and education. What was most telling about the 5G upgrade from the point of view of security people was that the possibilities didn’t just overcome the loss of focus caused by COVID-19, they reframed the way challenges of the pandemic could be managed, suggesting similar benefits are likely to flow into security applications. “Innovation is a work in progress by definition,” Dr. Thomas Osborne, director of VA’s National Center for Collaborative Healthcare Innovation said of the application’s potential. “There’s stuff that we know we want to do and there’s stuff that we haven’t even thought of yet that’s going to be important.” Osborne’s point is well made. The future of monitoring is going to mean something that may not yet be conceived – there’s going to be more symbiosis between monitoring providers and customers and there’s also going to be more functionality swilling around networks as well. Exactly what suppliers elect to do with 5G’s low latency, high bandwidth communications may remain opaque but it’s going to involve greater performance and more in the way of partnerships, too. 5G faces some challenges. NBN is ubiquitous and offers support for WBA Open Roaming, a kind of Wi-Fi that merges global networks of Wi-Fi hotspots, allowing users to log in once and stay connected as they move around. Of course, WBA Open Roaming requires cooperation and will only allow cablesupported Wi-Fi levels of performance. Another challenge is the existing 4G mobile service, which has proved robust, balanced and capable for most applications. It’s these challengers with their relatively good bandwidth and reasonable cost profile that are going to push 5G forward, in my opinion. 5G will have to be much better than anything currently available to justify its expense and that imperative will drive security providers to the next level in order to keep up. n

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â&#x2014;? Product review

Axis Communications

AXIS Q1798-LE BULLET New from Axis Communications is the Q1798-LE bullet, a 4K 10MP CCTV camera with a gigantic 4/3-inch sensor, a 12-48 Canon lens and Lightfinger 2.0 and Zipstream for H.264 and H.265 compression.

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BY J O H N A D A M S

xis Q1798-LE bullet camera flexes some powerful specifications, starting with a 3712 x 2784-pixel 10MP resolution and a micro four thirds-sized sensor. This combination of high resolution, serious pixel real estate and a 12-48mm Canon lens, suggests we’re in for a treat when it comes to performance. Out of the box, the Q1798-LE is bigger than I expected – the combination of sensor and lens takes up internal space. The build quality is excellent, as the IP66, IP67 and IK10 ratings suggest. And, as you’d expect of a camera designed for higher security applications on big sites, the working temperature range is good, too, from -40C to 60C. Something to note is the frame rate, which is 20ips at 10MP and 30ips at 4K. That F1.7–4.0 aperture 12–48mm lens is a nice addition, offering a field of view of 90-degrees at the short end and the equivalent of 4x zoom at the long end, supported by electronic image stabilization. A 10MP sensor with a 90-degree angle of view is going to offer seriously good detail for complex scenes. It will be interesting to see the impact that F4.0 aperture has on performance at the long end of this lens. This Canon 12–48mm lens has a horizontal field of view between 90–21 degrees, while the vertical field of view is 49-12 degrees in 4K resolution and 86–20 degrees horizontal and 62–15 degrees vertical with 10MP resolution. The Q1798-LE features Lightfinder 2.0 technology, which Axis says delivers better colours and sharper images with less blur, and Zipstream support for H.264 and H.265. Zipstream is an excellent compression technology and is tried and true. I’ll be interested to see what it makes of the higher resolution output in this application. There’s also AXIS OptimizedIR offering a range of up to 50 metres at the wide end and 100 metres at the long, integrated 2-way audio, shock detection, corridor format with autorotation )0, 9, 180, and 270 degrees) and barrel distortion correction. Other features include a zoom-triggered autofocus, auto-iris, automatic day/night, and night automatically removable infrared-cut filter in day mode and infrared-band-pass filter 800–900 nm in night mode. Minimum scene illumination is 0.03 in colour at 50IRE with an aperture of F1.7, while in black and white, minimum illumination drops to 0.006 at the same settings. The camera also offers 0 lux performance thanks to a powerful IR array. Video compression options are H.264 (MPEG-4 Part 10/AVC) baseline, main and high profiles, H.265 (MPEG-H Part 2/HEVC) main profile and Motion JPEG. There’s controllable frame rate and bandwidth, VBR/ABR/MBR H.264/H.265 stream indicator, image settings, including saturation, contrast, brightness, sharpness and Forensic WDR of up to 120dB depending on scene. There’s also defogging, white balance, day/night, threshold, exposure mode, exposure zones, compression, mirroring of images, electronic image stabilization, text and image overlay, dynamic text and image overlay and privacy masks.

Afternoon performance.

Moving plates.

Still holding on...

...and they’re gone.

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● Product review

Axis Communications FIRST IMPRESSIONS OF THE AXIS Q1798-LE AFTER FIRING IT UP IN THE OFFICE ARE THAT OVERALL IMAGE QUALITY IS AMAZING...

Plates at night in colour.

Excellent face recognition.

Here it is again.

Expressions easy to see.

When it comes to setup, there are built-in installation aids, including remote zoom, pixel counter, levelling assistant and autorotation. Scene profiles include forensic, vivid and traffic overview, and there’s PTZ, 4x optical zoom, and preset positioning. Audio streaming includes audio in, simplex, while compression options include AAC-LC 8/16/32/48 kHz, G.711 PCM 8 kHz, G.726 ADPCM 8 kHz, Opus 8/16/48 kHz, and LPCM – all with configurable bit rates. There’s network security password protection, IP address filtering, HTTPSa encryption, IEEE 802.1x, network access control, digest authentication, user access log, centralized certificate management, signed firmware, secure boot and brute force delay protection. Supported protocols include IPv4, IPv6 USGv6, HTTP, HTTPSa , SSL/TLSa , QoS Layer 3 DiffServ, FTP, SFTP, CIFS/SMB, SMTP, Bonjour, UPnP, SNMP v1/v2c/v3 (MIB-II), DNS, DynDNS, NTP, RTSP, RTP, SRTP, TCP, UDP, IGMP, RTCP, ICMP, DHCP, ARP, SOCKS, SSH, LLDP, and good old MQTT. System integration capabilities include Open API for software integration, including VAPIX and AXIS Camera Application Platform; AXIS Video Hosting System (AVHS) with One-Click Connection, ONVIF Profile G, ONVIF Profile S, and ONVIF Profile T. There are also event conditions analytics covering edge storage events, a supervised external input, virtual inputs through API – as well as shock detection. Event actions can be covered with pre and postalarm video buffering and file upload options include FTP, SFTP, HTTP, HTTPS, network share and email. The camera also features analytics compute capabilities, a machine learning processing unit (MLPU), as well as applications, including AXIS Video Motion Detection, AXIS Fence Guard, AXIS Loitering Guard, AXIS Motion Guard, active tampering alarm and AXIS Perimeter Defender. On the hardware side, the camera is IP66/IP67, NEMA 4X and IK10 impact-resistant, comprising an aluminium enclosure with integrated dehumidifying membrane, and a weathershield with black anti-glare coating. Power over Ethernet requirement is IEEE 802.3at Type 2 Class 4, with a typical draw of 13.3W and a maximum of 24W. That’s more than a standard PoE switch can deliver per channel, so you’ll need to take that into account and use an injector, as we did in this test. Connectors include shielded RJ45 10BASET/100BASE-TX/1000BASE-T, IDC punchdown, AC and DC power connector, terminal block for 2 configurable supervised inputs/digital outputs (12 V DC output, max. load 50 mA), a 3.5mm mic/ line input, a digital ring input and a balanced

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microphone. Finally, dimensions are 360mm long, 147mm wide – there’s a weight of around 2.5kg, and support for microSD/microSDHC/microSDXC card with encryption, and NAS recording.

DRIVING AXIS Q1798-LE The setup for this test is the usual Dell Optiplex 9020 server, with no other cameras on the network. During setup I find the Netgear ProSafe DS108P switch is underpowered for the task and I add a PoE injector. Something else I notice is that with the high-resolution bullet on the dedicated test network, the Optiplex fans keep running, even when there’s nothing much going on. That’s the impact of the highresolution video stream and I should point out that on the first day of testing I have the camera set to 4K. Another point worth mentioning is that there’s some latency in the camera system – it’s not in the order of hundredths of a second either, it’s seconds of latency. It may be possible to dial this latency out – at this point I’ve not managed to do so – but it’s also possible that this consumer camera type sensor requires some big processing by the camera system to deliver what I quickly discover is stellar performance. First impressions of the Axis Q1798-LE after firing it up in the office are that overall image quality is amazing – the high-resolution detail of the office is, frankly, a bit embarrassing. There’s really nowhere to hide, from the point of view of the mess. What shines through most is resolution, colour rendition, the AXIS-ish look of the image – slightly low contrast, very sharp, slightly warm tones. That huge resolution (I’m only at 4K, remember), enhances depth of field. During the initial start-up I get a sense this camera is going to be capable when it comes to handling backlight, too. As usual, I keep settings close to default. I only turn on barrel distortion correction, though I notice the camera is set at the low blur end of the slider and later when looking for the compromise of noise, I can’t find any. I wrestle with WDR. I try it a couple of times but ultimately decide I prefer the look of the image without it. WDR does even and brighten the scene but colours are less true, and it seems there’s a touch more blur in full dark. I start my demo with the camera installed out front – setup is easy – there’s a truckload of backlight out here – I measure 68,000 lux up the street – but the Q1798 doesn’t care, even with WDR off. The lighting across the scene is even, the sky retains some blue, over exposure is not a problem. I see some chromatic aberrations – perhaps 5-6 pixels deep - but this is fairly typical of an Axis camera, though perhaps not so common with a Canon lens. After grabbing a couple of wide shots, I go to the long end. This is a good camera – it does court admissible faces out towards 50 metres from the lens, which is great performance from a bullet camera. At mid and longer focal lengths, lens compression comes into play. Depth of field is relentless. I’m pleased to find I

WDR plates and people.

The long end.

get excellent face recognition at 20 metres, while retaining court admissible faces at 45 metres. When I say excellent face recognition, it really is excellent and all the other detail is huge, too. License plates at this focal length during the daytime are amazing. This is one of those cameras (I’m trying to think of another one – maybe the Bosch MIC 7000i or the Hikvision Darkfighter X 4MP PTZ), where you get the plates of a line of cars from 15 to 80 metres up the street, as well as snaring the plate doing 50kmph. At the long end in the face of loads of backlight, performance is flawless. While looking at the snapshots I try to decide if there’s evidence of over exposure impacting on colour rendition – there’s definitely a warmer tone tham there would be with WDR activated. Just to check, I go back to the live stream and toggle WDR back and forth. And I prefer this image without WDR activated. Between 1-2pm, shadows start moving across the street – the late winter sun is low in the Northern sky, so this process of transition is rapid. The shaded side is in deep shadow, while the opposite pavement is in full sun and I measure this at 65,000 lux, with almost the same level of light reflected back off the buildings. Throughout the transition, light levels remain well balanced – colours are strong, there’s excellent contrast and the skin tones are very natural. I have wound the camera in by this time – the focal length is probably the equivalent of 6.5-7mm on a 1/3rd-

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● Product review

Axis Communications NIGHT PERFORMANCE IS SO GOOD THAT I CAN SEE ALL THE WAY OVER ALBION ST – AROUND 100 METRES - AND NOTE THE ATTIRE OF PEDESTRIANS...

IR performance is strong.

It’s not until 4.30pm that I start to see signs of blur in fast moving plates and it’s not until about 5.30pm when it’s getting dark between the towers that plates are no longer distinguishable – that doesn’t mean they don’t provide useful information. And it’s not until 6.50pm that I decide I have lost plates. Through this process, there’s no loss of detail when it comes to faces. It’s instructive that at this point I’m not talking about night performance – the camera is so good that it ‘carries’ it’s day performance into twilight and beyond.

NIGHT PERFORMANCE

Face recognition unassisted.

inch sensor – it’s ideal for this application. Being slightly longer is maximising pixels on subjects and enhancing depth of field. As the afternoon wears on, the camera manages the transitions of light without complaint. By 3.30pm the entire road is in shadow, but the image stays consistent, without overexposure and retains strong detail throughout. This is the time of day you can start to lose fast moving plates in shadow with less capable camera systems. There’s no issue with the Q1798-LE. I grab an image of a face at 8 metres, a face at 20 metres and a static plate at 50 metres that I feel underscores the nature of this camera.

It’s repetitive to observe that I wasn’t expecting the Q1798 to be quite this good in low light. This is a 10MP sensor remember, and it’s clear that the 3/4ths sensor footprint is paying off. When there’s no sign of light out front, the camera is still showing blue sky on the monitor. The light goes bit by bit – it takes a long time for the sky to go from blue to indigo to black. Regardless, the Q1798-LE refuses to jump into night mode and goes along in day/colour very happily with around 4 lux measured under the lens. Assessing performance, I decide that I don’t have moving plates but there are moving faces. The ability to identify static objects, including people in moments of stasis getting out of cars, or talking to one another, is very high. It’s full dark at around 6.30pm, I get an image of a person coming around the end of Albion into Bellevue St – at 4K resolution it’s possible to get a sensor of gender and attire. This is with the subject 90 metres from the lens and at the wider end of the focal range – I’m only in about 10 per cent on the slider. In colour there’s a definite colour cast from the low-pressure sodium lights at the far end of the street but this shifts from orange-yellow to yellowwhite over time. It could be the light warming up but is hard to rationalise, given the length of time it takes – 2 hours. The depth of field is still impressive – it gives the ability to get a sense of the context of groups of people at more than 50 metres. It also gives static plates at huge ranges. In fact, night performance is so good that I can see all the way over Albion St – around 100 metres - and note the attire of pedestrians – blue shorts, brown shoes, long socks, for instance. It’s the sort of work that allows a camera to deliver high value detail to investigation teams sniffing around the edges of a crime trying to get a sense of identities, times and context. The fact the Q1798 can do this from its hyperfocal of around 1 metre to infinity (more than

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100 metres at the long end) from a single camera view makes it a very high value proposition. Not surprisingly, this sensor hoovers up all the ambient light it possibly can and that enhances performance further still – whether it’s light from passing cars, doorways, mobile phones being viewed, interior lights in cars – all these photons are put to good use by the Q1798-LE. Importantly, in full dark the Q1798 is just as capable of controlling bright light as it is during the day – on one occasion it manages to capture detail of a person in a brightlylit doorway, which is not a common capability. I spend time moving from the wide to the long end of the lens to close the aperture down – I notice the difference more in the afternoon than in night conditions, where performance is uniformly impacted and I am not getting fine details to make a nuanced comparison. There’s definitely an impact in the afternoon when moving from F1.7 to F4.0 – there’s more blur as shutter speed drops towards the 1/30th default. Whether that price is worth paying depends on your application. At the wider end in colour in around 4 lux with some ambient light in support I have moving faces in high detail and am able to get a sense of not only identity but mood, fine details of clothing and plenty more. There’s some blur of pedestrians in shaded spots but I still have court admissible faces, along with plenty of other details right down to patterns in scarves and the faded tones of jeans. I’m not getting plates but there’s no question about car make, model, colour, modifications and other details. Motorcycles, which move faster than cars and are smaller, are pretty well rendered, too. Eventually I have to force the camera over into night mode – the IR performance is solid, delivering plenty of detail throughout the scene – there’s some flare from close branches at the wide end but you expect that with an array as powerful as this one. The IR spread combined with the resolution makes this a strong performer. There’s minimal blur, at slightly longer focal lengths, there’s minimal flare and depth of field remains as profound as before. I can’t get plates but the fact my eyes are even drawn to them suggests that at slower speeds, I might. Pedestrians are revealed in high detail – clothing, accessories like backpacks, shoes – the big resolution teams up with IR to give a lot more detail than you’d think. And vehicles are shown in high detail, too, even when moving faster than usual – a truck goes by and is not simply a blur. A couple of cars without headlights go by and without the support of ambient light and reflectance, I have good detail of these, too. Next, I turn IR off and I’m expecting performance to drop away but it doesn’t. A car does a slow 3-point turn and I get the plate from the live stream, though it’s less clear from the snapshot. A pedestrian comes by and with no ambient light in support but the streetlights, I get cast iron face recognition. This image is better than anything I’ve had in conditions

like this in any camera test. There’s nothing easy about moving faces at 15 metres in sub 4 lux. A few minutes later there’s the convergence of 3 pedestrians at around 50 metres from the lens and I get good detail of faces and attire, as well as context. There’s a little lens compression coming into play here but I can see 2 of the people know each other and are waiting for someone, while a third person is moving through the same space without interacting in any way. I’m also happy with the detail I get of pedestrians and electric bicycles – these latter image streams are unsupported in night mode. Before the end of the test, a car puts its high beams on up the street and provokes internal reflections in the lens – regardless, I still have excellent detail of a pedestrian walking a dog about 20 metres from the lens, and blooming remains well controlled.

CONCLUSION The Q1798-LE from Axis is a quality CCTV camera that offers higher levels of performance than any camera of its type we’ve seen. It’s well-built and easy to drive, with a zoom-chasing autofocus that makes following the action entirely seamless. More than any other camera of its type, the Q1798-LE contrives to deliver court admissible evidence in sub 4 lux, in day mode, IR mode and night mode. Detail of moving vehicles is higher than anything we have previously seen and it’s certain that performance with moving plates could be enhanced in camera settings. This is an excellent video surveillance tool - highly recommended. n

FEATURES OF THE AXIS Q1798-LE BULLET CAMERA: l

10MP/4K resolution, 4/3 sensor

F1.7-4.0 aperture 12-48mm Canon lens

50-100 metre IR array

Lightfinder, Zipstream, Optimised IR

IP66/IP67, NEMA 4X and IK10

Zoom-triggered autofocus

-40C to 60C operating temperature.

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● Regulars

Products

Editor’s choice INNER RANGE COMPLETES 2N INTERCOM INTEGRATION l Inner Range has completed an integration between its Integriti security control system and the 2N intercom solution. The introduction of 2N into the Integriti ecosystem gives integrators the ability to offer their customers rugged intercoms which can be controlled and managed via the Integriti platform. This integration allows for standard intercom functions, as well as the ability to update intercom settings to be accessed through the Integriti platform. However, the major benefit is that Integriti can perform advanced actions based on notifications received from the intercoms. The standard intercom functions include the ability to answer an intercom call, initiate a call to an intercom station and to end calls. Once in a call, the Integriti user can use the digital PTZ function to zoom in on a specific area which gives the ability to accurately identify objects or people in the scene, so an Integriti user can covertly monitor audio or video from the intercoms. Inner Range says that as a standalone feature this is advantageous, however, when coupled with the automation capabilities of Integriti it creates other advanced options.

What’s new in the industry.

FLIR THERMAL CAMERAS TO INTEGRATE WITH LENELS2 ONGUARD FOR THERMAL SCREENING l LenelS2 and FLIR Systems have signed an agreement to integrate select FLIR thermal cameras with LenelS2’s OnGuard access control system to assist in slowing the spread of COVID-19 and possibly other viruses in the workplace through thermal screening. LenelS2 will offer integrated thermal imaging screening and access control solutions to quickly identify individuals with elevated skin temperature and apply customizable access control parameters to allow or deny entry, according to the company. The strategic collaboration will leverage the FLIR EST line of noncontact thermal screening cameras, including the A500-EST and A700-EST, by integrating with the LenelS2 OnGuard access control system. FLIR A500-EST and A700-EST are non-contact screening tools that may serve as a first line of defense against potential health risks. These cameras are part of FLIR’s A-Series camera offering and are U.S. FDA 510(k) registered. Distributor: Sektor Contact: +61 2 9947 1555

Distributor: Inner Range

SALTO ADDS BIOCOT TO NEO RANGE l SALTO has added BioCote to its Neo lock cylinder to offer

buildings additional protection against microbes and help create a safer environment in healthcare and other high traffic environments. The compact new SALTO Neo Cylinder is a compact smart door lock cylinder equipped with wireless access control technology. Neo is designed to provide smarter building management and can be installed on access or locker doors where fitting an electronic escutcheon is not possible or required. BioCote is an antimicrobial agent that contains silver-ions which are engineered to provide continuous, built-in protection on SALTO product surfaces and hardware devices like the XS4 smart door lock range, SALTO Neo electronic cylinders, XS4 locker locks, or SALTO wall readers. It works by binding with microbes and damaging their cells, disrupting their normal functions, and preventing them from reproducing. While the technology has been available with some locks in the range for up to 10 years, this is the first time BioCote has been added to the popular Neo range. Distributor: Salto Contact: info@ auasaltosystems.com

SUPREMA ANNOUNCES INTEGRATION WITH PAXTON NET2 l Suprema, a global leader in access control, biometrics and time and attendance solutions, has integrated its devices with Paxton’s access control system, Net2. The integration will enable organizations to use Suprema’s devices in combination with Net2. Clients using Paxton’s Net2 can now easily add Suprema fingerprint or face recognition devices to existing PIN or RFID card-based access control systems by installing Suprema Integration with Paxton Net2. The integration lets Suprema devices communicate with a Net2 controller via Wiegand by matching the users’ biometric data with corresponding card data that the Net2 system can recognize. Suprema Integration with Paxton’s Net2 is truly flexible and scalable. It enables Net2 clients to utilize Suprema devices’ full functionality. Admins can perform tasks such as searching and adding devices as well as upgrading firmware all on the single application. The Integration’s Enrollment Helper feature allows users to enroll on Net2 without running the Suprema Integration itself. Distributor: NetDigital Security Contact: +61 8 8371 4166

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CSD RELEASES HID SIGNO READERS l NEW Signo range of access control readers from HID is said by distributors, CSD and Atlas Gentech, to combine the versatility, performance and connected capabilities expected from a modern access control solution with an architecturally pleasing aesthetic design. According to CSD’s Mark Edwards, Signo sets a new industry benchmark by providing a simple and effective approach to secure access control for almost any scenario. “Supporting past, present, and future technologies, Signo makes this the perfect reader to transition any existing access control solution to a secure authentication technology,” Edwards said. “The readers can be managed via the HID Signo reader manager app, which empowers the installer to make necessary configuration changes without the need for special encryption or configuration cards. “Boasting mobile access capabilities right out of the box ensures that Signo is the only choice for adding, upgrading or future proofing all your access control projects. For more information contact your local CSD or Atlas Gentech Branch.” Distributors: CSD call 1300 319 499, Atlas Gentech call 9 574 2700

AXIS BODY WORN CAMERAS l This new range from AXIS sets the benchmark for robust body worn cameras as they are tough, yet have a lightweight design that is especially suited for on the go applications. Incorporating WDR with the ability to deliver over 12 hours of recording at 1080p, these body worn cameras provide sharp images even in challenging conditions. Zipstream technology optimises bandwidth allowing greater storage of video footage without compromising on image quality. The camera also includes dual microphones for outstanding audio quality and noise suppression. Additional cutting-edge features include Wi-Fi, Bluetooth, a GPS/GNSS receiver for location tracking and an accelerometer. The docking station provides fast charging and data offload ensuring that the camera is ready for action on demand. Utilising the standard “Klick Fast” system offers a wide range of mounting accessories, making it suitable for a variety of applications. There is an exciting integration between AXIS and Milestone when the complete AXIS body worn system is purchased. This integration allows footage captured on the field to be quickly and easily viewed, exported, and shared through Milestone’s Professional Plus, Corporate and Expert platforms. For further information please contact your local CSD branch. Distributors: CSD Contact: 1300 319 499

PANASONIC PARTNERS WITH LENOVO TO DELIVER NETWORK VIDEO RECORDER l Panasonic has announced a commercial partnership with Lenovo that will see the introduction of an all in one network video recorder to simplify security setups and reduce customer costs. This Australian-led collaboration in the security category delivers a full-service package – connecting Panasonic’s market-leading software and security camera range with a preprogrammed recording solution built by Panasonic and housed in Lenovo hardware. The Panasonic i-PRO VIX solution integrates Lenovo hardware to deliver a tower-based video network recorder ideal for most small to mid-market surveillance installations. The preloaded, activated and tested system offers the connection of up to 16 Panasonic i-Pro cameras (VIX16) or up to 32 Panasonic i-Pro cameras (VIX32). Both the VIX16 and VIX32 Panasonic i-PRO VIX solutions also come pre-loaded with the new Video Insight Express software, allowing a quick start to recording and viewing of cameras straight out of the box. Video Insight Express software removes the need for expensive additional camera licenses, ongoing software maintenance agreements or version upgrades for customers. Distributor: Panasonic Australia Contact: 1300 227 987

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● Regulars

Products

Editor’s choice

What’s new in the industry.

ICT RELEASES NEW 5-INCH PROTEGE TOUCHSCREEN l The Protege 5-inch Touchscreen is a new touch screen interface for integrated access control, security and building automation systems. According to ICT, the intuitive interface and easy to use touchscreen provides a simple way to monitor and control various items, while the sleek profile and modern design blends seamlessly into any decor. Configuration is performed from the keypad interface for quick user access. The 5-inch capacitive touch keypad features customizable themes to suit modern building interiors – users toggle the theme slider to select dark or light keypad options. With landscape or portrait mounting options, the TS50 touchscreen keypad is well suited for installation in a variety of locations Manufacturer/Distributor: ICT Contact: 1800 428 111

DAHUA TECHNOLOGY LAUNCHES THREE-IN-ONE CAMERA SOLUTION l Dahua Technology has launched a three-in-one camera solution called TiOC, which integrates colour monitoring, active deterrence and AI into a smart solution design to deliver efficiency to distributors and installers. With AI-powered perimeter protection and SMD Plus, the Dahua TiOC offers accurate alarm function by precisely targeting people and vehicles, while filtering out non-target objects such as animals, leaves and car headlights. According to Dahua, as well as keeping the false alarm rate under 2 per cent, its AI algorithms deliver a quicker, more accurate and long-range motion detection capability. TiOC makes it possible to respond during the event with its active deterrence and realtime alarm functions with red and blue light, which is more eye-catching than white light, and is visible even in fog and heavy rain. An enhanced speaker delivers up to 110 dB, featuring a siren or a recorded voice. App Alarm Push provides alarm notifications in real-time, allowing users to respond in time such as sending a voice alarm using the 2-way talk function. In addition, the system also allows pre-recorded announcements or customized recordings, which enables users to realize content customization and language localization. The mobile app also supports one-tap arming/disarming function that brings great convenience to users. Contact: Dahua Distributors

MOBILETECH APP MAKES INSTALLATIONS EASIER FOR TECHS l Alarm.com makes on-site installations easy with the Alarm.com MobileTech app for installers by offering streamlined access to essential tools, commands, and diagnostics used during on-site installation and system set-up. Using MobileTech, installers can decrease time on-site, raise installation quality, increase accuracy, and reduce the need for support calls. They can also stay up to date on Alarm.com products with access to Release Notes and the Alarm.com Tips and Tools Podcast from the home screen. It’s now also possible to easily scan important device information, such as module serial numbers and video device MAC addresses from its barcode using the MobileTech app. With MobileTech, technicians can: l See a complete account overview on one screen l Run a system check to ensure accurate, complete installs l Verify that sensors are properly enrolled into the panel l Manage equipment and add new devices l Add pictures or comments about an installation for easy reference l Create links for your most-used support resources l Get quick access to the Knowledge Base for installation and troubleshooting guides. Manufacturer: Alarm.com Contact: apac-sales@alarm.com

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HANWHA WISENNET WAVE V4.1 l Hanwha Wise Net WAVE V4.1 update sends push notifications to mobile devices based off Hanwha’s advanced range of AI cameras analytic events. This new, deep integration offers video analytics such as; object clarification, person identification and licence plate detection. By visually verifying the event through the mobile application, appropriate event based actions can be taken according to the situation. With the seamless integration of Hanwha’s WiseNet WAVE to Inner Range’s Inception security and access control solution, notifications and associated video can be sent to mobile devices when a security event has been triggered. This scalable integration is license free and offers a complete video, access control and security solution suitable for all market segments. For more information on Hanwha WiseNet WAVE, Inner Range’s Inception or the integration specifications please contact your local CSD or Atlas Gentech branch. Distributors: CSD call 1300 319 499

PAXTON’S NET2 V6.04 ACCESS CONTROL MANAGEMENT SYSTEM l Paxton has brought new additions to its Net2 access control product line, helping installers make their customers’ buildings more COVID-secure. The latest version of Net2 – v6.04, has been in rapid development since May and is now ready for installers to download. It features Net2 Occupancy Management which allows you to limit the number of people in any given area; either barring access or sending an email or text to the building manager when a space nears capacity. It works across multiple areas of a site and can be set to operate a one in, one out system to support social distancing measures. In addition to this update, installers who want to use thermal scanning to help limit the spread of the virus can do so with three new thermal scan integrations. Occupancy Management with Net2 v6.04 can ensure users maintain a safe social distance by setting and controlling the maximum number of people in any given area, deliver real-time visual reports - see live occupancy levels in a clear, web-based visual report from smartphone, tablet, PC or widescreen wall display, and gives dynamic control of entry permissions - set alerts and prevent user access when maximum capacity is neared or reached. There’s also simplified area management - set and manage multiple areas simultaneously, with specific occupancy levels per area and support for the continuous flow of people movement with one-in-one-out user access when people numbers are high. Paxton has also tested a range of thermal scan hardware and the new free, 45 minute webinars will take installers through what is available and how to apply it.

SENSTAR INTEGRATES PERIMETER INTRUSION DETECTION SYSTEMS WITH GENETEC SECURITY CENTER l Senstar is now integrated with Genetec’s Security Center via Senstar’s Network Manager software. Network Manager provides the common software interface for monitoring and controlling Senstar perimeter sensors from VMS, SMS and PSIM systems, and functions as a data server, which collects and distributes alarm point and control point status. Using Network Manager as the sensor interface, the Security Center integration allows sensor zone alarms to be monitored from the Security Center map and alarm monitoring screens, provides the means to trigger Security Center event-to-action programming, and supports arming/ disarming individual zone alarms. Full sensor health status is displayed in Security Center and the ability to trigger sensor actions such as relay closures through Security Center event-to-action programming is supported. Senstar sensors supported by the integration include OmniTrax buried cable sensor, Senstar LM100 hybrid perimeter intrusion detection and intelligent lighting system, FlexZone fence sensor, FiberPatrol FP1150 and FP400 fiber optic fence sensors, UltraWave microwave sensor, XField electrostatic sensor, and UltraLink input and output modules. Distributor: Genetec Hills Senstar – BGWT

Distributor: Security Distributors Australia Contact: 1300 882 101

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Help desk

Q: How would you decide controller location when installing an alarm or access control solution in an SME premises? A: Selecting the best location for an alarm and/or access control panel is site specific. In larger applications, controllers are usually installed close to internal risers within secure network rooms. In SME applications, such facilities may not exist, leaving the integrator to make the best selection. The first thing we’d be establishing is the location of power and comms risers or cable trays. All other things being equal, the controller should be installed to ensure cable runs are within specification. You’ll also need to locate the controller somewhere that offers a layer of physical security – that means in the manager’s office, or in an access controlled internal room, preferably without external walls. Something that will inevitably feed into your choice will be a location that minimises surface mount conduit – the nature of the site will impact on this choice. Something that’s well worth undertaking before you start work is a quick appraisal of the site’s electronic infrastructure. This will allow you to avoid sources of noise and may help you make decisions about the best location for sensors. If 2 locations offer similar catch performance but one achieves this from a point closer

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to the controller, this will be preferable. External comms will be another issue. It’s likely the system will have cabled comms and wireless comms – you’ll need to ensure cabled communications are secure and that wireless communications are not subject to electrical noise, or interference from metal structures. That will mean walk testing to discover the best uplink location. Depending on the nature of the facility, it may be possible to take advantage of old infrastructure, like piping, or underfloor raceways, to move cables around the site. At all times, document the system and its footprint to assist service techs in the future, and label cabling and infrastructure in such a way that it can easily be identified by professional technicians handling other site services. Q: Would you recommend the use of heat sensitive cable sensing systems – we have a client wanting to defend cable infrastructure over big distances on an industrial site where some automation comms supporting vital equipment and fire protection signalling cables are located in cable trays installed above ground. A: The traditional heat sensing cable was a line device with an integrated sensing element built around a pair of conductors kept apart by an insulator with a low and predictable melting point. In the event of

fire. the insulation melts, the conductors touch and an alarm signal is sent. There are also solutions which incorporate a material that will only begin to conduct past a certain temperature threshold – any signal on the path is an alarm. For your application we’d be thinking about the NKT Photonics Lios De-Tect, which is a linear heat detection system based on fibre optics. It offers neat things like 10,000 range with interval sampling of 25cm, with a 4-channel configuration having a range of 6000 metres. Most importantly, each channel can be divided into 1000 programmable zones, each with an individual pre-alarm and alarm threshold, giving the system excellent capacity to deliver situational awareness. Importantly, the flexible and passive sensor element of this system is immune to electromagnetic interference and aggressive atmospheric conditions, is maintenance-free and available as multimode or single-mode. De.Tect can be integrated with fire suppression systems based on water mist that dissipate the heat energy from the fire and its accuracy is such that it can address an outbreak with extreme accuracy. Q: What’s the best of the new leadfree solder mixes for electronic security applications – would you recommend never using lead-based

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solders – what’s the difference and how dangerous are they? A: Lead-free solder has a higher melting point, which makes it harder to work with – it’s 217C for lead-free compared to 183C for lead alloys. This also impacts on thermal bounce – the speed at which the iron regains working temperature. Advantages of lead-tin solders are that they are easier to bring to working temperature, flow well, are shock resistant, and tend to have fewer internal flaws in their structure after they have cooled, and during the thermal expansion and contraction that occurs during their working lives. Lead also helps eliminate tin whiskers, which are still a nuisance today. In terms of safety, the risks are primarily to the environment. Lead is harmful to the body as it’s so readily absorbed, but a tech would have to ingest lead-based solder by mouth to be harmed by it. Using it carefully and sparingly, disposing of residue, washing hands and avoiding vapours means the process is generally safe. Lead vapours from soldering don’t expose a typical tech to high risk but you should take precautions anyway – mask, keep your iron temperature at the recommended level, as the risk is greater above 300C. When it comes to lead-free solder, such alloys are as old as metallurgy – thousands of years old – so they are not new in that sense, though there are new alloys that try to overcome issues technicians must balance. The most common leadfree solder mix is tin-copper, which has a melting point of 217 and mixes 99.3 per cent tin with 0.7 per cent copper. Tin-copper is a more brittle solder than lead-based alternatives – for cable connections we’d be using 60/40 tin-lead. It has a 183C melting point and a 188C liquid point – it’s in this plastic range you need to work to ensure there’s no weakening of a joint during solidification that will lead to cracking or separation later. Something else you need to make sure you employ is a resin cleansing flux, which will cleanse surfaces before connection but leave no residue that might harm the physical/electrical connection of your joins. Flux works by cleaning oxidation and eliminating oxygen, so it won’t damage soldering surfaces during the process.

The best lead-free solder is probably Nihon Superior’s SN100C, which is an alloy of SnCuNiGe. It has its melting point at 227C, and the 0.05 per cent nickel makes a shiny joint and reduces copper pad erosion. The 0.009 per cent of germanium promotes wetting and resists waste matter formation on the surfaces of the soldered metal. We’ve never used it, though we have used lead-free solder and yes, it’s fiddlier, but in stable environments can create a workable join without lead. Q: What are my options when it comes to installing parts of an access control system in a dusty industrial environment? The specifications call for an installation that’s designed for flammable gases and dust. A: The first thing you should be doing is getting your hands on AS/NZS 60079.14 – Explosive atmospheres – Part 14: Electrical installations design, selection and erection, published in 2009. It combines the general installation requirements for hazardous areas, formerly found in AS/NZS 2381.1 for gas and vapour areas, and AS/NZS 61241.14 for combustible dust areas. You also need to either be qualified as outlined in the standards or you need to contract someone who is. There are a number of different techniques that can be applied including exclusion, where hazardous material is kept out of

the electrical systems so arcing and heat in components cannot ignite gas or dust. Methods variously include explosion containment, which sees the solution designed to ensure an explosion that occurs inside an electrical system will be contained there. Such a technique will involve flame-proof enclosures. Then there’s the avoidance of ignition source method in which you chose gear that can’t and won’t provide an ignition source for combustible gas and dust. Other techniques include the energy limitation method in which energy in the installation is held below the minimum levels that would be needed in order to generate the heat required to create combustion. Finally, there’s dilution. Using this technique, ventilation is applied in order to dilute the gas/air mix in order to ensure it remains below the level needed for combustion. n

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