DECEMBER 2018 ISSUE 405
SUNSET OF ELECTRONIC SECURITY? lB idders Vie For Chubb Fire & Security lH ills: Security & Surveillance Grow 14 Per Cent lC ase Study: Yarra Station Vineyard lS pecial Report: Wireless Alarms and Automation lS pecial Report: Best Products of 2018 lA larm Monitoring: Internet of MQTT Part 2 lC ase Study: Mediatek Secures White Rabbit lS pecial Report: Scenes From SAGE 2018
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Thermal final Oceania.pdf 1 2018/9/27 12:43:22
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Hikvision Thermal Cameras Reveal What’s in the Dark It’s not magic. It’s simple: the heat is on, even when lights are off. Heat replaces light in the darkness and Hikvision’s Thermal Cameras capture everything in vivid images at up to 640 x 512 pixels. Powerful features make these cameras perfect for 24/7 perimeter protection, unhindered by any weather or light condition – features like temperature-anomaly and fire detection effectively prevent emergencies, and Smart behavior analyses including line-crossing detection and intrusion detection in open and expansive areas. Safeguard critical infrastructure and any other application, anywhere, anytime.
Hikvision Oceania Unit 14a, 2 Eden Park Dr, Macquarie Park NSW 2113 Tel: +61 2 8599 4233 Email:salesau@hikvision.com www.hikvision.com.au
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editorial S E CU RI TY E L ECTR O NI C S & NETWO R KS D E C E MBER 2 01 8 ISSUE 4 05
By John Adams
THE SUNSET OF ELECTRONIC SECURITY SOLUTIONS? OU could be forgiven for imagining we’re seeing the sunset of electronic security as we know it. There’s an all-round cheapening of hardware, a dumbing down of alarm sensor technology, a shift to hubs, use of the cheapest wireless mesh regardless of projected lifespan or warranty, investment in video surveillance primarily in software. And with security systems residing more and more on networks, there’s less reason to house smarts in controllers when that logic offers a more agreeable business model delivered via cloud. The broader market, from management of keys to management of integrated solutions, seems to have caught the app bug at the expense of development elsewhere. Cost cutting in electronic security is nothing new. Less plastic, metal and glass costs less to build, while smaller and lighter systems are cheaper to ship. OEM, which used to represent a small portion of the overall market, is now a pervasive business model for almost everyone. Famous manufacturers buy finished solutions from offshore makers, slap on stickers, tweak firmware, then overlay a cloud backend. Having cost as the primary driver of performance-based security solutions is a concern when it means the solutions themselves not only aren’t as good as they used to be but aren’t as good as they could be. Consider that devices like mirror optic quad PIRs are becoming rare. You could argue this is a good thing. Thermal optical sensing systems supported by smart software can be far more discerning, allowing security teams the capacity for proactive response to developing events. But such sensors and the solutions that serve them are far more expensive
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You can get a sense of the nature of much of the latest hardware by holding it in your hand. Every year there’s less to it. than quality alarm systems - no one would argue they are becoming as pervasive as junk alarm systems that won’t outlast device battery life. Cameras are another area where low cost is threatening to overwhelm operational functionality. There’s an entire generation of inexpensive CCTV cameras that function perfectly well in good light at ideal depths of field but fail to deliver more than situational awareness outside these parameters. We’ve argued in SEN before that thoughtful security managers should use price falls at the bottom end of the market as a lever to pry best value from manufacturers’ top tier ranges. That argument is now stronger than ever. Excellent camera systems are available in multiple form factors at previously unthinkable prices, yet cameras not fit for purpose continue to be installed in low light and public surveillance applications. Their poor performance is certain to cancel out future developments in video analytics. It’s a curious trend. So, is it true that sunset is falling on our industry’s electronics? Will we see a continued swing towards the lowest quality sensing devices that bunny-hop data streams onto the nearest network in the least expensive way, then flick pass them to thousand-dollar smart phones for monitoring and management? That’s a difficult question to answer. For a start, the electronics market, and particularly the consumer electronics market, is continuing to grow globally (in developed economies, too), at rates of up to 6 per cent. 2018 global consumer electronic sales are running at over $US350 billion, which is up 4 per cent, year on year. Tracking alongside electronics is semiconductor manufacturing, which is growing at 7.7 per cent annually with revenues around $450 billion. From the point of view of security electronics, the interesting aspect
of this growth is where it’s coming from – smart phones and smart TVs on one hand and wearable technology, drones for personal and commercial use, connectivity devices, artificial intelligence and voice recognition on the other. There’s a silver lining to price falls we’ve touched on here already – it’s that lower cost, higher quality electronics are driving up-take and fuelling the replacement cycle. In video surveillance, alarms and automation that replacement cycle is a deep well of future sales, especially now we can see the fibre NBN in Australia’s metro areas works. And there’s more. Currently the biggest trends in electronics include a rampaging semiconductor market, a continuing push to OEM (we know about that, don’t we), the outsourcing of product design to electronic manufacturing services, the use of virtual reality models to pursue efficiencies in electronics manufacturing, growth in robotics and automation, and the acceleration of internet of things technologies into the domestic and SME markets with spillover into larger organisations. The jury remains out on some aspects of IoT thinking, including the integration of appliances like washing machines, fridges and coffee makers into loose smart home applications. But that push is also impacting on Wi-Fi, Bluetooth Low Energy comms and micro servers. It’s impacting on consumer thinking, too, and that’s probably the most important aspect of the equation for electronic security manufacturers, suppliers and installers. Security and home automation systems still in their infancy from a developmental point of view, are at the sharp end of a fast-growing electronics industry. Clever, secure solutions that deliver our customers security, efficiency and functionality in ever more intuitive ways are not going to be a sunset but a dawn. n se&n 03
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SECURECALL 1345 PORTAL
The SecureCall Portal is a powerful management tool for inbound 1345 alarm call traffic. It is powered by SCSI Cloud technology and receives signals directly from Optus IN Network Equipment. The Portal gives you peace of mind knowing your data is extremely secure, including transparent call validation with data updated every 5 minutes.
- Transparent & Detailed Alarm Call Reporting. - Email Alerts based on predefined settings. - Alarm Call tracing including Private Numbers.
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SECURECALL REDUNDANCY FEATURES Call overflow - for busy times. Call failure protection - line cut / failure at the Monitoring Centre. Call no answering - specific receiver failure. Total disaster alarm traffic management - ability to send your alarm traffic to another facility. Dual hosting of the service as SCSI Data Centre and the Optus Expan Data Centre. Full audit trail is available, and independently verified through the SCSI SecureCall Portal.
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1300 555 570 sales@scsi.com.au www.scsi.com.au
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MANAGEMENT PORTAL See all Live status information. Remote Access. Create additional logins & choose the access level eg. Employee, Customer Run Reports Submit Feature Request Run Reports - DTU Serial Communication, Signal Strength, I/O Events, DTU Command, Panel Activity Timer, Panel Events - If there are any more you would like to see, please submit a feature request and we can do it.
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OPTUS EVOLVE PRIVATE IP SERVICE
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Y AR M S RI CES s P les AC ire ctWsole e r DW SECURE Di Con s les ire A W y ct re wa Di ate G s les ire B W y ct re wa Di ate G
TELSTRA OPTUS CU S DS TOM L E RO /ADS R UT L ER
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Bug Tracker Access to all SCSI Portals Over The Air Upload/Download Available using the DTU3G/IP Lite.
TECH APP
END USER APP
Live DTU status
Arm/Disarm your panel
Ability to configure DTU options
See live status
Run reports - Signal Strength, Polling, Events
Run alarm event reports from the app
Control I/O Ports on DTU
Pin Code Access
Pin Code Access 1 Login for multiple accounts Handy for techs who report to more than 1 CMS
SCSI IS PROUD TO ANNOUNCE OVER THE AIR DOWNLOAD SUPPORT USING THE DIRECTWIRELESS NETWORK. Panel List: Concept 3/4000 Type 2 DAS NX4 DAS NX8
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system is instrumental in securing the site and providing remote automation capabilities and plant monitoring. This is a sweet installation that shows the power of the latest security and automation technology.
DEC 18 8: UTC CONSIDERING BIDDERS FOR $3B SALE OF CHUBB FIRE & SECURITY ANONYMOUS sources told Bloomberg that UTC has received offers from Apax Partners and PAI Partners, as well as a joint bid from Eurazeo SE and Rhone Capital. Although UTC is in talks to sell its fire safety and security business, no final decisions have been made. 9: HILLS RETURNS TO PROFIT: SECURITY & SURVEILLANCE GROW 14 PER CENT HILLS Limited annual general meeting said recently there had been a significant turnaround in the performance of the Company in FY18, delivering a net profit of $A400,000 – an improvement of $8.3 million. 20: YARRA STATION VINEYARD B1 Smarthome has installed SCSI’s Almond 3S alarm and automation solution at Yarra Station Vineyard in the Yarra Valley in Victoria. The
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30: BART ZAKRZEWSKI, FREDON In The Interview this month SEN’s John Adams speaks with engineer Bart Zakrzewski of Fredon Security about getting started in the electronic security industry, the importance of networking skills and the most challenging applications he’s work on. 34: CCTV MONITORING How effective are monitored CCTV systems? Can they be considered powerful proactive security solutions, or do they expose end users to weaknesses they may not realise are there? 36: WIRELESS ALARMS AND AUTOMATION Most modern alarm and automation solutions seem to be wireless by default, leveraging Z-wave, Zig-Bee or proprietary comms, as well as offering Wi-Fi and cabled network connections. For installers and end users choosing the best solutions is never going to be easy, given the balancing act between performance and price. 48: BEST PRODUCTS OF 2018 What were the best products of 2018? Getting a handle on the year’s leading solutions was
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harder than usual as a maturing industry’s high points of development flatten out. But that doesn’t mean there weren’t a number of solid evolutions and promising developments. 54: WHITE RABBIT Mediatek has installed Dahua CCTV cameras and NVRs supplied by Seadan Security & Electronics aboard White Rabbit, the largest super yacht ever built in Australia. The surveillance solution incorporates fixed dome and PTZ cameras managed on the bridge of the vessel using a joystick keypad.
SUNSET OF ELECTRONIC SECURITY? l Bidders Vie For Chubb Fire & Security l Hills: Security & Surveillance Grow 14 Per Cent l Case Study: Yarra Station Vineyard l Special Report: Wireless Alarms and Automation l Special Report: Best Products of 2018 l Alarm Monitoring: Internet of MQTT Part 2 l Case Study: Mediatek Secures White Rabbit l Special Report: Scenes From SAGE 2018
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52: MONITORING A few months ago we took a look at MQTT, which is a protocol that runs over the TCP/IP network and allows unrelated devices from disparate manufacturers to communicate with each other in a coherent way. In MQTT Part 2, we delve a little deeper into MQTT-based security and automation.
What’s new from our manufacturers.
SAGE 2018 and the ASIS Dinner and SAGE ASIS seminars drew a good crowd in Canberra November 12, with over 300 attendees over 6 hours and plenty of talk in the expo and later on at the ASIS ACT Annual Dinner.
Publisher Bridge Publishing Aust. Pty Ltd ABN 11 083 704 858 PO Box 237 Darlinghurst NSW 1300 tel 61 2 9280 4425 fax 61 2 9280 4428 email info@bridge publishing.com.au
Latest business, product and technical news from Australia and around the world.
62: EDITOR’S CHOICE
56: SCENES FROM SAGE
DECEMBER 2018 ISSUE 405
10: NEWS
64: HELPDESK Our team of electronic security experts answers your tough technical questions.
Editor John Adams Contributor Luke Percy-Dove Jeremy Kimber Advertising Manager Monique Keatinge Customer Service Annette Mathews tel 61 2 9280 4425 annette@bridge publishing.com.au
Design Tania Simanowsky e: taniasdesign@ optusnet.com.au
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NEWS IN BRIEF DECEMBER 2018
WA POLICE SEEKS PROVISION OF BODY WORN VIDEO CAMERAS n WESTERN Australia Police Force has gone to tender seeking the provision of body worn CCTV cameras, as well as a Digital Evidence Management System. According to WA Police, significant technology and business changes are planned through the Digital Policing strategy, which will fundamentally alter the way the WA Police Force captures, stores, manages and uses digital evidence. The Body Worn Camera (BWC) solution is an integral component of the Digital Policing strategy and will
incorporate the allocation of cameras and a Digital Evidence Management System (DEMS). The BWC solution (hardware and software) will be procured as a fully hosted managed service, which will need to account for geographical remoteness and limited data load considerations. Cameras will be supplied under a service agreement rather than purchased outright, enabling the WA Police Force to maintain updated devices. The successful Provider will be an experienced and innovative strategic partner, able to provide
a BWC solution that is scalable and adaptable, meeting both metropolitan requirements as well as delivering solution capability for remote policing jurisdictions. This will entail the: • Provision of a BWC solution, which is fit for purpose to the WA policing environment • Provision of support during identified implementation phases of the BWC solution deployment • Provision of a managed service for the BWC solution within agreed timeframes.
Vlado Damjanovski
ELECTRONIC SECURITY SALES GROWING AT 7.2 PER CENT n TOTAL value of global electronic security products at factory prices in 2018 was approximately $US 31.6 billion growing at 7.2 per cent, according to a Memoori report, with China accounting for more than 30 per cent of total sales. According to Memoori, security electronics sales in 2018 were around $31.6 billion and will reach $44.3 billion by 2023. The China market has
increased market share by 50 per cent over the last 7 years, primarily in CCTV – yet no nonChinese manufacturer has established a meaningful market share there. There are now 14 companies with physical security product revenue over $1 billion, which account for approximately $18 billion in 2018. Hikvision, Dahua and Axis Communications have
given new impetus to this group, and the merger between Thales and Gemalto has produced a new mega identity management/biometrics company. Memoori says access control remains a much smaller business than CCTV globally but consolidation is creating a more competitive environment despite ongoing proprietary business models in the sector. While an amalgamation of proprietary systems would lower prices, it would also break access control’s innovation model and replace it with the drive to lower costs we see in video surveillance. The report also shows that in 2018 mergers and acquisition activity in physical security totalled $7.3 billion — a 16 per cent increase over 2017. Around 62 per cent of mergers and acquisition involved US companies being purchases by other US companies.
BROKEN HILL CITY COUNCIL TO INSTALL SMART LIGHTING, CCTV, IOT PLATFORM n BROKEN Hill City Council has invited tenders from suitable applicants for smart lighting, CCTV and an IoT platform. The projects are part of a plan by council to implement it Smarter Broken Hill project. “We live in exciting times where our lives are being transformed by digital technology, offering huge opportunities for the community of Broken Hill,” said Mayor, Darriea Torley. “Council will capitalise
on the opportunities presented in this digital age for the benefit of everyone in Broken Hill – our residents, businesses and visitors alike, to make our region more connected and innovative, with enhanced liveability, workability and sustainability.” Included in the project are public Wi-Fi, civic centre audio-visual technology, public safety (smart lighting and smart CCTV), smart parking, smart bins and way-finding technology.
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Saab Australia Expands Security & Risk Team p.12 Hills Extends Agreement With Extreme Networks Into NZs p.14 Genetec Opens New Singapore APAC Headquarters p.16 Consumer Video Surveillance Market To Top $US1B In 2018 p.18
COMPILED BY JOHN ADAMS
BATHURST CBD CCTV SYSTEM GOES AHEAD n BATHURST Regional Council is seeking tenders from suitably qualified and experienced contractors for the construction of Bathurst CBD CCTV Stage 1. Works include the supply and installation of 13 cameras (pole and building mounted); approximately 400m of fibre network, including conduits and pits; 900m wireless link, video monitoring systems/ software, power supply and associated networking works. According to Councillor Alex Christian, Bathurst Regional Council has committed to funding the project, which will see 15 to 20 CCTV cameras installed throughout the CBD, after
missing out on NSW Government funding. Cr Christian said it was good to see council appreciate the value of the project by committing its own funds in the 2018-19 budget, but disappointing there was no support from a higher level of government. The cameras are likely to be installed in William Street, Russell Street, Howick Street, George Street and Machattie Park, with council intending to have both fixed and PTZ cameras. The solution is also likely to be monitored by police and council staff with strict protocols governing use of video footage. Cr Christian said it was a win for Bathurst residents,
who will benefit from the added security CCTV provides. “It is a basic level of security that the people of Bathurst deserve,” he said. “I certainly think the community will embrace the CCTV and so will the businesses that have been screaming for it.” Cr Christian plans to continue lobbying council to apply for federal and state funding, so more cameras can be added to the network after the initial roll-out, specifically to provide coverage at the lower end of Keppel Street. There’s been plenty of interest from local security installers and the job is likely to be hotly contested.
ALARM.COM UNVEILS CUSTOMER AI & VIDEO ANALYTICS n ALARM.COM has created an artificial intelligence architecture to support its new video analytics service that monitors video streams in real-time and alerts property owners of extraordinary events while ignoring ordinary events. The service is a remote upgrade to existing solutions. “Alarm.com’s AI architecture and video analytics program are defining the next generation of smart home and business innovations,” Dan Kerzner, Alarm.com’s chief product officer, said. “We’ve been able to rapidly grow our data analytics program, thanks to the scale of our platform and the depth of our research and development efforts. Alarm.com’s commitment to AI will enable our service provider partners to continue to deliver an unmatched smart home and business
experience to millions of subscribers.” According to Alarm.com, its video analytics engine is optimized to address a wide variety of smart security applications with cost-effective video cameras on the edge. “Alarm.com’s computer vision research team trained the AI engine with millions of frames of video donated from field-deployed cameras, and extensive feedback from service provider partners and beta program participants. Alarm.com’s video
analytics engine provides an intelligent new layer of security and awareness for home and business owners,” said Kerzner. Using the functionality, Alarm.com subscribers can selectively control and manage notifications and assign virtual zones and multi-directional tripwires to monitor their properties for specific activity which might include vehicle movement, loitering, pet movement and remote management of contractors or deliveries.
SYDNEY OLYMPIC PARK TO REVIEW HOSTILE VEHICLE MITIGATION PLAN
n SYDNEY Olympic Park Authority has tendered for a risk assessment of the site in relation to hostile vehicle mitigation, with the assessment to be used to secure the site to meet government guidelines. Phase 1: Once the precinct security review is complete a detailed risk-based technical assessment of HVM requirements for the most vulnerable areas of the site (including venue plazas and gates, transport hubs and primary activation areas) will inform layout and specification of vehicle barriers and traffic dampening measures.
Phase 2: Using the risk-based assessment undertaken in Phase 1, Phase 2 will include formulating a Precinct HVM Plan to advise and recommend to the Authority a prioritised implementation program to address areas of vulnerability as identified in the risk assessment that correlates with the National Security Threat Level framework and other Commonwealth and Secure NSW advice. In particular, Phase 2 will consist of: A review of exiting HVM measures and identify any shortterm improvements and a review the market for HVM options.
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NEWS DECEMBER 2018
MELBOURNE METRO RAIL AUTHORITY SEEKS CCTV SOLUTION FOR $11 BILLION TUNNEL PROJECT n MELBOURNE Metro Rail Authority is seeking supply, manufacture and/ or installation of CCTV equipment for 18km of rail tunnels and 5 stations which form part of a new rail development known as the PTV Network Development Plan. The Metro Tunnel
includes the construction of twin 9-kilometre rail tunnels between South Kensington station (north west of the Melbourne City Centre) and South Yarra (in the south east) with 5 new underground stations. The southern portal for the tunnel is to be located to the
SAAB AUSTRALIA EXPANDS SECURITY & RISK TEAM n SAAB Australia says Ben Cornish and Russell Clarke have joined its Security and Risk team. “Cornish begins his role as professional services manager following a distinguished career with the Commonwealth Government, and Clarke has taken on the role of principal consultant drawing upon his
south of South Yarra station. The tunnel will connect the Pakenham and Cranbourne lines with the Sunbury line, and allow these lines to bypass Flinders Street station and the City Loop while still stopping in the Melbourne central business district.
The project will allow for the operational separation of various existing lines and increase the capacity of the rail network to metro-style frequencies. Most of the project would be built as a publicprivate partnership, with private sector investors funding much of the estimated $9 billion to $11 billion cost. In late 2017, sections of the Melbourne central business district, including City Square and parts of Swanston Street, were closed to enable construction of the tunnel and stations. The project was originally expected to be completed late 2025. Construction is underway on the new North Melbourne Station which is one of 5 new underground stations being built. Workers have constructed underground walls that
will be up to 30m deep and help ensure the safe excavation of 330,000 tonnes of rock and soil. The new North Melbourne Station will then be built within the excavated space, up to 20m below ground and long enough to accommodate platforms over 225m long. The Metro Tunnel CCTV tender closes on December 31, 2018.
THE METRO TUNNEL INCLUDES THE CONSTRUCTION OF TWIN 9-KILOMETRE RAIL TUNNELS BETWEEN SOUTH KENSINGTON STATION (NORTH WEST OF THE MELBOURNE CITY CENTRE) AND SOUTH YARRA (IN THE SOUTH EAST) WITH 5 NEW UNDERGROUND STATIONS.
SAFETYFLEX TS7-40S BOLLARDS BEING INSTALLED ACROSS MELBOURNE CBD
wealth of experience and expertise in the information security industry,” said Saab’s Brett Bertram. “We wish them every success as Saab continues to grow its presence in an environment facing every increasing challenges and complexity.”
Russell Clarke (left) and Ben Cornish, Saab Australia.
n MORE than 50 permanent SAFETYFLEX TS7-40S bollards are being installed around Melbourne’s CBD, with the final phase of the project concluding on December 14. While the city was criticised for installing concrete blocks in public spaces around Melbourne, these new stainless steel bollards are serious security hardware and will significantly improve safety of pedestrians after multiple attacks on the public using cars over
the past 18 months. Assistant Commissioner Stephen Leane said the measures would put a distance between road users and pedestrians. “We want to create real space between vehicles, no matter who is driving the vehicle and what their intent, and pedestrians,” he told reporters last month. The Truckstopper 7-40 is PAS-68 rated and has a lightweight base plate – 46kg – and a single shallow footing 200mm
deep. Despite this small footprint, a single TS740S bollard will stop a 7.5-tonne truck striking at 90 degrees from breaking into a pedestrian safe zone. The TS7-40S bollard shell encases a system of springs which transmit the forward energy of a strike back into the vehicle, rendering it undrivable. At higher speeds, the bollard’s energy transfer mechanism will cause a vehicle to disintegrate.
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NEWS DECEMBER 2018
NSW GOVERNMENT CONFIRMS HID’S SMARTPHONE CREDENTIAL HUNCH
n SERVICE NSW will launch Digital Driver Licence – the electronic version of the NSW Driver Licence – on smartphones across NSW next year. The move suggests HID Mobile Access, introduced 8 years ago to carry access control credentials on smartphones, was a prescient move. Widespread use of digital IDs on smartphones managed by internal biometric authentication is likely to pave the way for increased acceptance in access control applications where uptake of biometrics has been glacial, despite advantages in cost and vastly increased security levels. A trial of the Digital Driver Licence will take place in Sydney’s Eastern Beaches and the Dubbo region before
year’s end. There’s no word on when security licenses might go digital but posttrial widespread rollouts are certain across all license categories – Drivers, Boat, Fishing and more. All NSW driver licence holders who live in the trial areas will be invited to take part. To participate, motorists will be required to download the Digital Driver Licence on their smartphone and show it when they need to demonstrate that they hold a valid driver licence, or to prove their identity or age. Businesses operating in both trial areas which check their customers’ proof of identity or age via an NSW Driver Licence are also invited to take part in the trial.
HILLS EXTENDS AGREEMENT WITH EXTREME NETWORKS INTO NZ n HILLS has signed a new agreement to extend its distribution of Extreme Networks’ wireless and wired networking range to include New Zealand, and the rights to distribute products and services acquired by Extreme Networks in recent acquisitions of Zebra (Motorola WiNG), Brocade and Avaya across Australia and New Zealand (ANZ). Extreme Networks has seen major growth in market share in the past 12 months due to its acquisition of the Zebra (Motorola WiNG), Brocade and Avaya wired/wireless networking businesses – the company is now positioned as a market leader in the wired and wireless LAN access infrastructure. Hills CEO and managing director, David Lenz, said as the biggest building technology distributor across ANZ, Hills provided a strong sales channel for Extreme Networks to reach new markets and expand its current reach in traditional markets. “Hills is able to value-
add, offering a dedicated team of pre and post sales engineers across ANZ, as well as a professional services team to assist both channel partners and end users with site surveys, system configuration and on-site commissioning,” Lenz said. “In addition, Hills will support partners who previously operated with Zebra, Brocade or Avaya to increase the breadth and depth of the coverage they provide and the solutions they deliver, as well as to assist with specific customer requirements. Hills will also manage the supply chain for partners in both Australia and New Zealand with local stock holdings of popular products and coordination of delivery of major projects.” Hills’ head of security, surveillance IT & ATV, Roger Edgar, said the new agreement will enable Hills to provide a complete edge to core, wired and wireless networking solution for integrators and end users, from SMB to enterprise.
“Extreme Networks is in a unique position to provide a scalable set of agile, adaptive and secure solutions and will provide the wired and wireless backbone for projects across our health, security, audio visual, IT and communications businesses,” Edgar said. “Vendor partners can be confident that Hills has the expertise to support the latest architecture solutions like Smart Edge, Automated Campus and Agile Data Centre, and can help them maximise the partner programme.”
Roger Edgar
SECURITY VISION NETWORKS EXPANDS SALTO SOLUTION AT RHAC n SECURITY Vision has been awarded the latest extension to Rouse Hill Anglican College’s Salto access control solution. The extension will take the
Salto wireless door count to more than 200. Rouse Hill Anglican College is an Anglican co-educational school for students from
Kindergarten to Year 12 and was using mechanical keys to control access into different buildings and classrooms. However, if keys were lost that meant the expense of cutting new keys and sometimes having to replace the lock as well. To eliminate the necessity and cost of this, it was decided to upgrade security to a keyless electronic access control solution. “We looked at several systems that could do the job but after a presentation by local security specialists, Independent Locksmiths and Security, we could see SALTO was a great solution and were
happy to go with their recommendation of it” said property manager, John Binney. “Our new SALTO access control system provides us with good effective security. We particularly like its SVN operating system and the fact that the RFID cards give us multi-application capability for as and when we want to use it.” According to Ryan McGovern of Independent Locksmiths, when the team explained to the college that SALTO Australia had an established base of school and college customers to whom they provide security, access control and campus management
they wanted to know more. “A demonstration of SALTO’s ability to control access, download audit trail information in real time, delete users remotely and securely, lock and unlock doors remotely and collect lock battery status for maintenance sealed the deal,” McGovern said. “After the expansion there will be 200 SALTO XS4 offline electronic handle sets together with a small number of CU50ENSVN (SALTO Virtual Network) controllers in the administration area, as well as into classrooms and offices throughout the college.”
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DATIONS ABLED TO CURITY HE N AND NING ANCE
NEWS DECEMBER 2018
UTC CONSIDERING BIDDERS FOR $3B SALE OF CHUBB FIRE & SECURITY: BLOOMBERG
EVAN ARVANITIDIS JOINS GROWING Q SECURITY SYSTEMS
nANONYMOUS sources told Bloomberg that UTC has received offers from Apax Partners and PAI Partners, as well as a joint bid from Eurazeo SE and Rhone Capital. Although UTC is in talks to sell its fire safety and security business, no final decisions have been made. The industrial conglomerate, based here, has received offers from Apax Partners and PAI Partners, as well as a joint bid from Eurazeo SE and Rhone Capital, the sources said. The fire safety business manufactures sprinklers, smoke detectors and video surveillance equipment,
n Q SECURITY has appointed Evan Arvanitidis as regional BDM for Vic/ Tas as Q continues its current growth phase. Andrew Phillips, CEO of Q Security Systems, said the appointment of Evan was another step in the right direction for Q Security following the senior appointments of Andrew Bowden, Adam Walsh and the re-employment of Hardi Kurnadi earlier in the year. “Evan is a very experienced and wellregarded security industry sales professional and will look after the day to day running of the Victoria branch,” Phillips said. “This will enable Adam Walsh to continue to focus in the enterprise space and also to assist with new product development, where we have some exciting new developments being
and provides services such as training and maintenance. Its brands include Chubb, Fireye and Kidde, among others. UTC CEO Greg Hayes tole Reuters in September that the company would announce a decision within 60 days about whether to break up. Chubb is a leading global provider of fire safety and security solutions for an array of vertical markets, including banking and finance, commercial and offices, education, government, healthcare and more. Chubb was acquired by UTC for about $1 billion in 2003, and is now part
of the company’s climate, controls and security division. In September, UTC reached an agreement to acquire S2 Security, a leading developer of unified security and video management solutions. S2 Security, based in Framingham, Mass., was founded by John Moss in 2002. S2 provides enterprise physical security solutions, including access control, video surveillance, event monitoring, digital signage, live internet sourced real-time data and information feeds, mobile applications and cloudbased services.
Evan Arvanitidis
announced very soon.” Walsh said Q had spent the last few months building a solid base for growth by looking at new markets, bringing new technologies into our product line-up and generally reevaluating the way things are done. “The addition of Evan to the team is the next step in that process, giving us good market presence and more resources on the ground to support our customers,” he said.
GENETEC OPENS NEW SINGAPORE APAC HEADQUARTERS
CROWN CASINO SELECTS DALLMEIER FOR PANASONIC OFFERING 10 TICKETS TO RUGBY WORLD CUP n Panasonic Security Dealers which are among the first 10 to purchase at least $A100k of Panasonic Business Security Products from BGW Technologies between November 1, 2018 and March 31, 2019 will automatically win the trip of a lifetime to the Rugby World Cup in Japan in 2019. The all-expenses ticket includes a visit to the
Panasonic Security Head Quarters in Fukuoka, a sightseeing tour in Beppu, attendance at 2 Rugby World Cup quarter finals and more sightseeing in Tokyo. “Rarely is there an opportunity for a manufacturer to coordinate a promotion with a world class sporting event that also resides in that companies home country,” said Robert
Meachem, general manager of BGW Technologies. “Not only will the winners be able to enjoy the Rugby World World Cup, but it will be an amazing opportunity to soak up Panasonic’s hospitality and Japan’s wonderful culture. There can only be 10 winners, so the first 10 to sprint past $100K will qualify – visit www.bgwt. com.au to find out more.”
n GENETEC has opened its new, expanded Singapore headquarters – the new HQ incorporates training facilities and an experience centre. Daniel Lee, managing director for Genetec APAC welcomed distribution, channel sales, strategic technical partners, end-users and guests to the event. Guests toured the facility and met the Genetec APAC team. “Our new, expanded Genetec location in Singapore is designed to facilitate business development, train integrators and customers, and offer support and custom solutions for endusers in the growing Asia/ Pacific (APAC) region,” Lee said. “Our Experience Center showcases the company’s unified, IP security solutions in a Security Operations Center mock up featuring hardware and software integrations from Genetec technology partners. We invite all our APAC and global partners to visit our
Singapore operations soon.” Over the past year, Genetec has grown rapidly across Asia Pacific, offering unified physical security solutions in all regions including Australia and New Zealand, and has expanded its distribution partners in Indonesia, Thailand, and India — all are rapidly migrating to a unified, IP-based security platform. The company also added new country/ sales managers, support and business development team members in Singapore, ANZ, Thailand, and India.
Daniel Lee
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E N T E RTA I N
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29/11/18 10:54 am
NEWS DECEMBER 2018
CONSUMER VIDEO SURVEILLANCE MARKET TO TOP $US1B IN 2018 n CCTV for the home is on the rise in part because consumers now have more control over their surveillance systems, according to researcher, IHS Markit. “Cameras are becoming a gateway into the home, expanding their use beyond just security,” says Blake Kozak, principal analyst, smart home and security technology, IHS Markit. Sales revenue from Arlo, Nest and other standalone
smart home video surveillance cameras reached $US966 million globally in 2017 and it’s estimated they will reach $1.1 billion by the end of 2018. The United States was by far the largest country for these camera types, representing about 48 per cent of unit shipments in 2017. “Users of network systems can log in and view footage using their smartphones, share clips via social media or speak to their families through 2-way audio-enabled cameras,” Kozak said. “Cameras are becoming a gateway into the home, expanding their use beyond just security.” Some of the biggest trends creating
change in consumer video cameras today include improvements in camera resolution and the transition to 4K, analytics and battery-powered cameras. Globally, fewer than 1 per cent of standalone network cameras in 2017 were capable of 4K resolution or above, however, around 20 per cent will possess this capability by 2022. For 2018, 720p or lower is forecast to be the most popular resolution, comprising 48 per cent of cameras. “Camera resolution remains one of the most important measures that vendors use to convey the quality of their products to end-users,” Kozak said. “It is a feature that consumers understand and are familiar with, due to past experiences purchasing televisions, personal computer monitors, smartphones and other consumer devices.”
MILESTONE SYSTEMS ADDS ANZ CHANNEL MANAGERS n MILESTONE Systems has appointed 2 channel business managers to increase the company’s exposure in key regions of Australia and New Zealand. The newly-created senior roles will focus on channel partner relations, service delivery and developing new markets, significantly expanding Milestone Systems’ touch points with distribution and reseller partners. Enea La Mantia will be based in Sydney, and responsible for channel business for NSW and the
ACT. Enea has an extensive history working in the CCTV industry in his native Italy, including 4 years as the sales area manager for North-West Italy at Bettini Srl, the largest Italian CCTV manufacturer and distributor. Enea moved to Australia in 2014, working for Ness Corporation and CSD in Brisbane. Meanwhile, Anna Schreiber has joined Milestone Systems in the role of channel business manager responsible for Victoria, South Australia, Tasmania and New Zealand. For Jordan Cullis
the last 14 years Anna has worked for HID Global, where she held various roles in marketing and sales, both in Europe and Australia. She speaks multiple languages and holds a degree and postgraduate qualifications from the UK. Anna will be based at Milestone Systems’ new offices in Port Melbourne. “We have significantly grown the team across ANZ over the past twelve months, as well as enhanced our presence in the channel with strategic partnerships,” said Jordan Cullis, Milestone’s country manager South Pacific. “These new roles reflect that expanded channel presence and will give us scope to continue our drive into new markets across both Australia and New Zealand.”
VALE DALLAS WHITTAKER, BENS
Dallas Whittaker (left) with Albert Fung, Lee Chua and Ki-Ren Chua.
n BENS Wholesale Monitoring general manager Dallas Whittaker passed away suddenly last week. Whittaker was an alarm monitoring industry stalwart who had worked with BENS for 15-and-a-half years, the bulk of that time as general manager. Whittaker’s career straddled a period of rapid change in the alarm
monitoring industry, particularly when it came to communications and management systems. Whittaker managed these changes with conscientiousness, technical adeptness and his quiet good humour. BENS MD Lee Chua said Whittaker would be sorely missed by the whole BENS team and its customers.
CITY OF STONNINGTON TO REPLACE CCTV SYSTEM FIRETIDE NETWORK n CITY of Stonnington in Victoria has sought expressions of interest from interested parties with relevant expertise, experience and resources to recommend an innovative and optimum solution to upgrade the community safety camera programme’s Firetide wireless mesh network. According to council, the existing Firetide wireless network is experiencing performance issues and, as local distribution and support of the Firetide product has changed, is considering alternative solutions to ensure network reliability. The City of Stonnington has recently extended its Community Safety Camera Program into Princes Gardens, installing additional CCTV cameras, as well as purchasing a mobile CCTV trailer to handle special events.
City of Stonnington Mayor, Cr Steve Stefanopoulos said cameras operate in areas where anti-social behaviour or criminal activity has been reported and is more likely to occur. “The new cameras in Princes Gardens bring the total number of community safety cameras to 20 across the precinct,” said Mayor Stefanopoulos. “The CCTV network is a wonderful safety initiative that has been operating in the Chapel Street precinct since 2007 and local police have selected camera locations based on crime data.” The cameras provide local police with a proactive policing tool to live-view and monitor activities in the park and to review footage and identify offenders following reported incidents.
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P: 08 6444 9704 27/11/2018 2:17:26 PMam 29/11/18 10:53
● Case study
Yarra Station Vineyard
YARRA STATION VINEYARD
B1SmartHome has installed SCSI’s Almond 3S alarm and automation solution at Yarra Station Vineyard in the Yarra Valley in Victoria. The system is instrumental in securing the site and providing remote automation capabilities and plant monitoring. This is a sweet installation that shows the power of the latest security and automation technology.
RIVING up into the Yarra Valley with SCSI’s Chad Wright to take a look at an Almond security and automation solution installed by B1SmartHome at Yarra Station Vineyard, I’m not sure what sort of system I’ll find but in the back of my mind I’m thinking security application. As it happens, I’m completely wrong. What made this solution so enjoyable to cover was that automation is its heart. Almond 3S is integral to the daily operation of Yarra Station Vineyard. Later I reflect that this should have come as no surprise – our review of Almond 3s earlier in the year showed it to be a hardy solution with significant capabilities in networking, automation and integration, supporting a huge range of compatible third-party security sensors. As we drive, Wright tells me that Viktor Krstew and Tony Dimitrijevic of integrator B1SmartHome made a considerable investment in Almond.
D
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BY J O H N A D A M S
VICTOR AND TONY SPENT A LONG TIME GETTING TO GRIPS WITH THE PRODUCT – THEY WANTED TO MAKE SURE IT WAS RELIABLE, FLEXIBLE AND FUTURE PROOF.
Con Kyiazis with his vines.
“Victor and Tony spent a long time getting to grips with the product – they wanted to make sure it was reliable, flexible and future proof,” Wright tells me. “Once they realised how capable the system was, they invested heavily in their own $A100,000+ show room facility in Melbourne office to show off its capabilities. As you’ll see today, they’re not only interested in the security capabilities of the system, the automation side is vital to their business as well. “B1SmartHome’s commitment to the product, the effort they put into testing – has given us the opportunity to get feedback from a real-world application. It’s been excellent to have an integrator partner that is serious about field applications. We can do a lot of testing in-house but field testing a challenging application with a committed integrator and an end user who has a networking mindset has made the entire process extremely valuable.” When we arrive and sit down with Tony, Viktor
and Yarra Station Vineyard owner Con Kyriazis it’s obvious these guys have known each other a long time. But behind the bonhomie sharp points keep intruding. For Con it’s an intense operational imperative – the ability to control and monitor core systems remotely. Meanwhile, the B1SmartHome team specialises in security and home automation and the focus of the boys is all about drawing the most from a solution in service of a valued customer. At all times there’s a sense of B1SmartHome reaching out to encompass nebulous challenges – automating multiple pieces of standalone farm equipment across many locations to deliver centralised management via cloud. According to Viktor, before this installation Con’s hunger for remote control informed by detailed remote monitoring was being handled by a patchwork of onsite and online systems. “What Con was doing more recently at Yarra Station was team viewing into a PC onsite that allowed him to access some of the local controls from a remote workstation – this meant he could see which pumps had run,” Viktor explains. “But he wanted a system that gave him more control than that while automating a lot of systems. Con doesn’t live here and when offsite he doesn’t know what’s going on at the vineyard. In the past he hasn’t been able to see alarms or check the state of the irrigation system in real time. “Before we put this system in, Con couldn’t sleep properly – he’d wake up at 2am every morning and team view into the local workstation to check on pump pressures. But he never stopped wanting more oversight, more control. When I first showed Con our new home automation solution the conversation immediately turned towards applying it to this application. I have an electrical engineering background, not a farming background, so it took me a while to get my head around the systems he has here and to come up with a way for Almond to manage the site.”
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According to Viktor, there was an extended period of testing before the installation. “We have been operating 20 years and we have a reputation for installing reliable solutions so for me to go with Almond, to begin installing it, that means the product is very good and has passed all our tests,” he explains. “I never got anywhere near this stage with our previous product. This is a solution we will mostly put into domestic and small commercial applications and this challenging site has given us a huge amount of confidence in the product – the reliability, the wireless range, the communication over 200m over water. It can handle the cold, the heat and the dust of a challenging installation environment and has not missed a beat.” Yarra Station is a working vineyard with a range of grape varietals it supplies to well-known labels. As any vineyard must, a considerable investment has been made in dam, bore and irrigation infrastructure. But Yarra Station is different. Owner, Con, has long juggled operation and management of the vineyard with other work commitments. And having an IT background, he’s always leaned towards automation and remote management. Despite this, attaining those functionalities has never been easy – much of the automation equipment used to drive the irrigation systems around the site Con made himself and when offsite, he’s always had to bridge the significant gap between rubber and road. As Con explains, for him, installation of the Almond system is the culmination of many years working towards creating a solution that would allow remote monitoring and control. “I started out with Yarra Station in 1995 and it’s always been a one-man show,” Con explains. “At the start it was part hobby and part business but over time I got more serious about it and became a farmer. We started out with 20 acres along the front and I quickly found there was a lot more hands on work and a lot less glamour to growing vines than most people realise. You need to be efficient in your farming methods but to be efficient you need to know exactly what’s going on. Yarra Station is 70
RUNNING THE BUSINESS EFFICIENTLY MEANS MINIMISING WORKERS AND PRESERVING WATER – IT’S A BALANCING ACT.
acres in size and now has 50 acres in under vines, so the complexity of the operation has increased over the years. “Water is a particularly important element of the process – you need just the right amount and you can’t afford to waste it. When you’re living at the site year-round this is not a great problem and you can handle irrigation manually, but I was not here full time, did not want the cost or the management of staff, and having an IT background, I quickly started thinking about ways I could automate some of the processes and control them remotely.” But Con’s thinking was ahead of its time and the technology and infrastructure that could do what he wanted to do simply wasn’t there. “I designed and built an irrigation system to allow a degree of remote management – that system included about 20km of network cable - it’s old now but remains functional,” he explains. With this solution, I had a certain level of automation with the 3 pumps based on scheduling, but I could not control them remotely – they were either on or off and if they were on when they shouldn’t have been on, I had no idea. If that happened, water would simply be lost. To water 50 acres of vines throughout the growing season requires a million litres of water – if the pump solenoids are stuck open you might blow a million litres of water in a couple of days – you just can’t afford it.” According to Con, the alternative to automation or living on site, is having more workers but he says there’s not enough margin in the business to support staff. “Running the business efficiently means minimising workers and preserving water – it’s a balancing act,” he explains. “In drought conditions we might need to run the de-sal plant virtually all the time and the plant uses a lot of power so you only want to run it when you need to.” As time went by, the plant got more complicated and that made the business of monitoring and automating operations more challenging still. Also, Con wanted to ensure he would be able to pass on these best practice efficiency business principals to his son Peiter once he was ready to retire.
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Yarra Station Vineyard
“We had a drought in 2009 and I installed the desal unit to treat bore water, but this too could not be controlled remotely and never knew the state of the system at any given time,” Con says. “Being operationally blind meant I’d often have to get in the car and drive up and back to check what was going on – often in the middle of the night. This has been going on for decades, so when I saw the Almond home automation system at Tony’s place during a social visit, we started to talk about ways I could use it to change the way the systems here are controlled and monitored. As a result of that conversation, Tony set up a trial system at the de-salination plant on the property.” The new system has also highlight problems Con had not noticed before. “Something the new system discovered was that the bore pump was unable to maintain proper pressure – subsequent investigation showed it was blocked – as a result we’ve bought a new bore pump,” he explains. “With the old system I would never have known. The de-sal plant is set to run off-peak – I’d establish whether it had run by checking the hour meter, but I would not know if it was running at peak efficiency and generating the expected levels of fresh water for irrigation.” Almond allows complex management of the vineyard plant, not just monitoring. “In another instance, I had a pressure gauge to change and had been avoiding doing it because I would have to drive down to the pump house, turn off the pumps, flush the lines, come back up here to change the gauge, go back to the pump house and start the pump then come back here to establish whether the new gauge was working properly – it was a fiddly and time consuming job,” Con explains. “With the new system I turned off the pump
remotely, changed the pressure gauge, turned the pump back on and did not have to move from my desk. Over all it has made life so much easier. It doesn’t matter where I am, I can see what’s going on with the site. If there’s a fault, I’ll know and can react. Say a pump solenoid gets stuck open - losing a solenoid is quite common as they are installed in the ground and experience coil shorts. That might happen when the solenoid is open or half open or closed and in the past I would not know. Now I get an alert and can remotely turn off the pump and address the issue in the morning knowing I’m not losing 1000 litres of water per minute overnight. That’s huge for me.” When we move over to the equipment room workstation, I get a stronger sense of the size and layout of the vineyard. “What’s great about the system now is that I can monitor soil moisture levels and then manage irrigation remotely according to that information – this means I can manage water and time more effectively,” Con says pointing to the screen. “You can see here in the GUI the blocks around the site. We have 1ha of new vines and these babies need to be irrigated more carefully than established vines. Even still, every block is irrigated every second day for 4 hours at a time. “From an operational perspective, the key thing is to ensure we maintain the subsoil moisture because once you’ve lost that it’s very hard to get back. Something else that comes into play with management of the system is weather reports. If conditions are going to be hotter than expected, we can undertake additional irrigation.” With automation covered by the initial installation, Viktor explains that adding security and some remote access control are next on the agenda – in fact this is going on during our meeting. “We at stage 2 right now – that’s adding security – you can see the techs working on that part of the installation now,” he explains. “There have been some issues in the valley with break-ins so we’re putting in security sensors in the main equipment shed, as well as on the roller doors, and there’s remote control of the roller doors, which is also controlled by the Almond app. That’s the great thing with Almond – you can just add on to the system a little at a time.”
WALKING THE SITE Yarra Station is a working vineyard replete with heavy equipment along with plant sheds that spend a lot of time open to the elements. Like all farm sheds, the environment is industrial – there’s plenty of dust, organic matter, metal objects, vibration, heat in summer, frost in winter, insects, water seepage and anything else life on the land can throw at an electrical system. To keep things operating in this environment you need a robust controller, quality cabling thoughtfully run with devices protected from anything the elements, the operation and hundreds of thousands of hyperactive spiders can
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THIS IS A COMMERCIAL OPERATION THAT DEPENDS ON WATER SECURITY. THE ALMOND SYSTEM IS ALLOWING ME TO MANAGE WATER SECURITY REMOTELY, AS WELL AS MAKING THE ENTIRE OPERATION MORE EFFICIENT.
throw at them. If you’re installing wireless links as the B1SmartHome boys are doing here, then you need to think about attaining and retaining line of sight and minimising the intrusion of metal shields or barriers. As Tony explains, the security component of the system is comprehensive. “What we are working on adding here in the main equipment shed is PIR sensors, reed switches for doors, door controllers for roller doors,” he explains. “Node zero is simply an Almond hub – that’s all that’s required - 4G comms is integrated into the hub. All the sensors are Zigbee so integrating these is very simple. You can see here a 3D printed mount for the hub which is a concept mount that SCSI and the manufacturer has made specially for this application – it shows their commitment to what we are doing. “From hub via the cloud to smart devices communications is 4G. Locally the hub communicates with links and sensors via wireless. In this application much of the plant is remote from this location and remote from the hub in the de-sal plant – the pump house and de-sal plant are connected via wireless at least 150-200 metres away. We’ve also wired some low-level plant switches to wireless links in order to integrate those inputs with Almond. This part is quite complex.” We drive down to the de-sal plant. There are some substantial dams on the property – the distance between the de-sale plant and the pump house is considerable. In the de-sal plant there
is another Almond hub and this communicates locally by wireless to switches via Zigbee wireless communicators – these are located adjacent to controllers and are hardwired into them on the plant side – it reports low pressure on the de-sal plant and the Almond then reports the event to Con. We also test the length of time it takes for a signal to reach Con’s phone when he opens the pump house door and it’s probably one third of a second – very low latency. According to Viktor, the labelling of inputs and outputs in the app is a key aspect of management. “The way we are using the automation – the complexity of the systems we are supporting – means it’s important to get the naming of inputs and outputs right with the Almond and that’s something we are working on with SCSI and the manufacturer to increase the customisation,” he explains. “I think they did not imagine the sorts of possibilities we are exploring when it comes to applications, but the level of development is excellent. Correct naming makes managing Almond much easier for Con. The 3S is designed to provide security and automation for commercial and domestic premises but it doesn’t specifically know what it’s switching,” Viktor says. “The key is that inputs and outputs are properly labelled so they can be managed in the app.” Viktor explains that the B1SmartHome team thinks of the pumps as the head end and the solenoids as the field devices when conceptualising Yarra Station’s system. “Almond can control all of them with actions
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● Case study
Yarra Station Vineyard
happening as the result of solenoids being open or closed – there are rules that can be applied to the way the automation functions,” he says. “On the irrigation side, Almond monitors the status of every solenoid so if there’s a fault with one, Con will be able to close it remotely rather than turning off an entire pump. Operationally, he gets reports to the Almond app and doesn’t need to get up in the middle of the night to check on things – in fact he doesn’t need to worry about the status of the farm systems anymore – if there’s a change he will know about it in a few hundredths of a second.” Next, we look at the installation of hardwired sensors connected to wireless links on the side of the pumphouse. The install is tidily handled in a box with a clear poly cover. “We decided to install the wireless links on the outside of the pump house to ensure there was no Faraday effect that limited range in changing conditions,” Viktor says. “We tested the links mounted inside the shed and they worked but I just didn’t feel comfortable installing wireless in a metal shed. “All the pump switch relays and alarm sensors here go back across the dam via wireless to the Almond hub in the de-sal centre – the alarms are the bottom row in the control box while the process control links are the top ones. This is a full-on industrial application and open and close doesn’t cut it any more – you need wiggle room and room
to customise a little bit – that means moving beyond reed switches and motion sensors, too. It’s a more complicated application than it seems because there’s nuance in terms of the inputs from the plant – there’s on, off, automatic. You need to communicate this nuance to the end user and that’s not always the easiest thing to do.”
CONCLUSION
WE STARTED OUT PROVIDING AUTOMATION AND MONITORING FOR THE IRRIGATION SYSTEM AND WE ARE CURRENTLY INSTALLING SECURITY AND FURTHER ENHANCING THE INTERFACE.
According to Viktor, Almond 3S has been ideal for Yarra Station Vineyard. “We started out providing automation and monitoring for the irrigation system and we are currently installing security and further enhancing the interface,” Viktor explains. “This will give control and information, so when Con loses a piece of plant functionality, he is informed and can respond proactively from a remote location. The test system we installed to manage the irrigation system has been excellent – it has never failed. In fact, I think over time, this solution will pay for itself in terms of increased efficiency. It will save water in the event of solenoid failure, save time better spent doing other things and reduce stress. “As an integrator, we’ve invested a lot in Almond and we’ve done a lot of work in the background, a lot of testing. That process has seen some disappointment – we went down the path with another product, but it became clear the company was not serious about supporting the system to meet our requirements. With Almond, we found the product overseas and then we found out that SCSI was the local distributor and across the board there’s been great support.” “When we first spoke about this solution, I asked Con, ‘what if our system could alert you when you have issues and generate alarms and notifications you could view anywhere in the world’?” he explains. “I asked Con what he would do if he saw an alarm that a pump was still running when it should not be. He said he would physically drive to a shed and manually turn a rotary switch. I asked ‘what if you could press a button on a smart phone screen and switch pumps on and off in real time?’ He said that would change his life.”
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● Case study
Yarra Station Vineyard
Anthony, Con and Viktor in the de-sal plant.
Con leans forward in his chair. “To be honest, it has changed my life,” he says slowly. “Even though Almond is still running on a trial basis in the de-sal plant and pump house, it already makes a huge difference. A change in pump pressure might switch off the de-sal plant and if we have no rain, that would mean we could run out of fresh water and I wouldn’t know about it. Just that possibility means regular checks are required. To know exactly what’s going on with the de-sal plant in a huge advantage. “This is a commercial operation that depends on water security. The Almond system is allowing me to manage water security remotely, as well as making the entire operation more efficient. Comparatively sized vineyards use 3-4 times more water than we do because they are not automated. The first system I built made the operation more efficient, but this new system takes that to another level. It is saving time and money and it’s reducing stress.” n
SCSI ALMOND 3S SPECIFICATIONS
n ALMOND 3S is a hub that’s been designed to meet electronic security industry standards of redundant connectivity, resistance to power fail and extreme environments, while offering levels of communications security no solid-state alarm controller has ever offered. On top of this, the system has considerable automation potential with rules-based programming. SEN reviewed Almond earlier in the year and the possibilities of this solution really stood out. On the hardware side, Almond has a memory of 256MB RAM with 64MB Flash, the display is colour LCD/TFT 2.8-inch screen support 320 x 240 pixels, there’s a USB 2.0 port and wireless comms include 2.4GHz (1.94-3.12 dBI), 5GHz (2.626.14 dBI) and Zigbee (2.7 dBI). There’s 1 x Gigabit Ethernet WAN Port, 2 Gigabit Ethernet LAN Ports, WLAN is 2 x 2 11ac, 867Mbps, 2 x 2 11n, 300Mbps, there’s IEEE 802.11a, IEEE 802.11ac, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n wireless, home automation devices include ZigBee (2.4GHz) with built-in siren, there’s Zigbee in the US, Canada and Mexico (908.42 MHz), which requires a Zigbee USB dongle, built-in cellular and a built-In LTE Cat 1 module that supports US, Europe and Australian bands. Network protocols include TCP/IP, UDP, ICMP, PPPoE, PPTP, L2TP, NAT/PAT, DHCP, DDNS, WPS and mesh networking. Other features include parental control, automatic firmware update, SPI firewall, DMZ, port forwarding,
advanced content filtering methods (URL blocking, keywords blocking), filtering of IP and MAC addresses, MAC address cloning (for WAN), WAN connection in router mode: DHCP, DSL and manual IP. Operation modes include router, access point and repeater (Wi-Fi range extender). A PIN code can manage LCD touch screen access, there’s cloud and weather information, screen saver, Android/iOS home automation control, wireless connection, multiple SSID; encryption: 64/128/256-bit, and WEP, WPA and WPA2. In terms of range, one unit covers up to 1300 square feet and you can link up to 3 Almond units in a single solution to triple this. Software features include USB file sharing, USB 3G/4G Modem support for selected models, iOS and Android apps, guest network, MAC filtering, management and configuration via touch LCD screen and web browser. There are hidden advanced features (via WWW), settings available via LCD display (without using PC), selection of operation mode (router, AP, repeater), activation and configuration of guest access (guest SSID), internet connection settings, Wi-Fi security settings, AP mode settings, IP and MAC addresses info, WPS control, passwords check and updates, firmware update, system log view (last several entries), data transfer counter, URL/ Keywords filtering, user filtering (IP/MAC) and DMZ settings. Made of cast alloy and poly, the unit is designed for vertical operation and as
mentioned, incorporates dependable fan-less passive cooling. There’s a power LED indicator on the front of the hub, LAN sockets, reset button and a power connector located on the right side of the unit. There’s a stylus for the LCD. Power demand is light – just 1.5A at 12V (Input: 120-240V, 50-60Hz), making Almond ideal for remote solar powered applications – the built-in rechargeable battery with 5 hours battery life is a great addition, too. Operating temperature is strong at -10 to 70C, and the unit is a compact 5.3 x 1.9 x 4.6 inches in external dimensions and has a weight of 1.5 pounds. When it comes to mobile device operation, you drive the app across the bottom tool bar – Dashboard, Devices, Automation and Settings – tap More and the list expands vertically to include Subscriptions, Help, IP Cameras, Preferences (which category you nominate as home), and other stuff. Rules are a strength. The system can arm and disarm at set times of day, or undertake actions when your smart device approaches, and given this is a networking animal, you can also have it report when devices try to access the Wi-Fi network. The Settings menu is comprehensive and lets you manage networks, wireless settings, config professional home security monitoring, tweak with advanced router features, connect to the Almond locally, report problems and do updates, and reboot and reset all clients.
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● Regulars
The Interview
I STRONGLY ENCOURAGE ALL YOUNG TECHNICIANS TO GET OUT OF THEIR COMFORT ZONES. YOU GROW THE MOST IN DIFFICULT TIMES.
Bart Zakrzewski, Fredon
In The Interview this month SEN’s John Adams speaks with Bart Zakrzewski of Fredon Security about getting started in the electronic security industry, the importance of networking skills and the most challenging applications he’s work on.
JA: How did you get started in the electronic security industry, Bart? BZ: After graduating with a diploma in network engineering, I got a job with a small company that offered both security and IT services. It was very challenging at the beginning, but I quickly learned the required skills and knowledge by immersing myself in the work and completing a lot of selfdirected learning. I was also very lucky to have experienced professionals within the security industry that mentored me through the first few years and I’m eternally grateful for their time and effort. JA: How long have you worked with Fredon – what have the highlights of your time there been? BZ: In the 5 years that I’ve been with Fredon, I have seen the company grow from a
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BART Z AKRZEWSKI WITH JOHN ADAMS
handful of people to a leading security provider with a national footprint. Being part of the development of the Fredon Security Division has been very rewarding. The acknowledgement of our successes from the industry by winning the ASIAL Excellence Awards for 3 consecutive years is also a highlight. JA: In the course of your career what’s the most challenging end-toend electronic security application you’ve ever worked on? What were the difficulties and how were they overcome? BZ: There have been many security applications that were challenging in different ways. One that comes to mind is the Australian Embassy in Bangkok, Thailand. Fredon’s National Engineering Team is based in Sydney and the remote nature of the project was one of many barriers I had to overcome. Key equipment such as blast doors were supplied and installed locally. A variety of communication strategies such as IM, email, phone calls and video conferencing were used. However, the language barrier quickly became an issue. Frequent travel to Bangkok were necessary to resolve some of the issues in person. In addition, the specific construction methods and architectural finishes required all cable and containment to be designed down to the level of individual cables and conduits. This made the security design particularly challenging. JA: What’s the most perplexing single technical challenge you’ve faced when trouble-shooting a security system? BZ: Issues that only occur intermittently are the hardest to troubleshoot. For example, broken wires in Cat-6 cables that resulted in problems with connectivity during unpredicted times of the day, or cables that ran in parallel with other services causing noise when other equipment is turned on, are difficult to solve. I remember working on a wireless point-to-point link that would sporadically drop out. I reviewed the power supply, the switch, and others, but I could not find anything amiss. I finally realised that a moving steel crane was blocking line of sight from time to time. This experience taught me the need to have a structured approach to problem solving but also to think outside the box. JA: What makes an excellent electronic
security solution? BZ: In my opinion, an excellent electronic security solution is one that addresses the needs of the client. This means the system designer must have a thorough understanding of the organisation’s workflows and operational requirements. It is important to keep an open mind throughout the process. Having preconceived expectations about the type of products that should be used is often harmful and leads to poor outcomes. In addition, solutions that are customised and automated reduce repetitive tasks and the risk of human error. These solutions allow large volumes of data to be presented to operators in ways that can be easily consumed. JA: How important is teamwork and how important is it to find a balance between the promises of the sales team and the reality for technicians on the ground? And what can be done to ensure there’s mutual understanding between the 2 teams? BZ: Effective communication between the sales and technical teams is integral to a successful project outcome. Both teams bring different skills to the table; the engineer with technical knowledge may lack the ability to sell solutions while the salesperson may over-promise solutions that cannot be delivered. At Fredon, we have dedicated pre-sale engineers that work with the sales team. This ensures that the solutions we offer are comprehensive, well communicated to our clients, and allows a smooth transition from the sale to implementation and engineering. JA: What is the hardest part of any electronic security installation? BZ: Maintaining clear and accurate documentation of design changes throughout the installation process can be challenging. Without this, it will be difficult to produce accurate as-built documentation, which is vital for any future service, maintenance and installation works. It can also be challenging to handover a complex system to the service teams and client’s operators. It is critical to provide relevant training to the end user to ensure the successful operation of the system into the future. JA: What will be the characteristics of electronic security solutions be in the
future, in your opinion. Will they be even more fully IP, or will there always be an element that exists apart from the network? BZ: There are always going to be physical elements to a solution that protects people and assets from physical threats. It is easy to think otherwise when so much of our attention is directed towards the Internet of Things. We are constantly inundated with new devices that are IP-enabled – e.g. flood lights, PA speakers and smoke alarms that communicate with other devices via TCP/IP. The prevalence of ‘smart’ devices that are monitored and remotely controlled means the boundaries of IP are pushed closer and closer to the edge. However, there are downsides to IP. Bugs in code and susceptibility to cyber threats make IP-enabled devices less likely to be used in life safety applications. JA: How much has technology changed since you started your career – what are the key changes in your opinion? BZ: When I started working in security, it was an exciting time for the industry as the paradigm was just starting to shift. We were still installing DVRs and analogue cameras, but the use of IP solutions was gaining serious momentum. There was a lot of resistance from within the industry as early IP systems were far from perfect. However, time has shown that the benefits greatly outweigh the shortfalls. The wide adoption of IP-based technologies highlighted a need for (cyber)security of those devices. Using default passwords and unpatched internet-facing servers just does not cut it anymore. JA: What qualities does an electronic security technician need to be successful, Bart? What advice would you give young techs coming through? BZ: The best electronic security technicians that I have had the fortune to work with are those who remain curious, engage in ongoing professional development and learn new technologies. They have a strong understanding of IT systems and are prepared to be hands-on with physical and electronic aspects of the work. I strongly encourage all young technicians to get out of their comfort zones. You grow the most in difficult times. n
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● Case study
Chaffer’s Marina
CHAFFER’S OPENS UP To mitigate the risks posed by unauthorised site access, Chaffer’s Marina in Wellington, NZ, installed CCTV across the site and introduced alarmed and monitored gates on each pier. In addition to preventing unauthorised access by the general public, Gallagher’s access control solution provides a reliable method for the marina to manage and report on the activity of contractors on site. HAFFER’S Marina is home to some of the country’s most exclusive multi-milliondollar vessels and receives visitors from around the world. With 185 berths across 5 piers, Chaffers Marina’s location amidst public areas presents unique security risks and facilities management challenges. To resolve the issues, the site is utilising Gallagher’s Bluetooth T15 Readers across the site and experiencing a significant increase in efficiency as a result. “Staff and contractors moving around the site with equipment, or pushing trolleys, don’t have to stop to dig out a key or card to unlock the gate” says Chaffer’s Marina manager, Ken Burt. “Instead, the Bluetooth
C
reader communicates with the mobile phone in our pocket and unlocks it automatically, it just makes life so much easier.” Likewise, marina users are able to move effortlessly around the site, accessing the piers, office, and the comprehensive amenities building, all via the Bluetooth connection on their mobile device. Gallagher’s mobile technology is having a considerable impact on the administrative side of the business too. To date, visiting vessels taking temporary berths would need to be met by a member of the Chaffer’s Marina team, in order to hand over an access card to provide pier and facility access. Through Gallagher’s Mobile Connect App, Chaffer’s administrative staff can now issue an access credential directly to a visitor’s mobile device before they’ve even arrived at the marina. Gallagher’s mobile Connect App also delivers genuine savings for the marina in not having to replace lost or unreturned keys. Gallagher Command Centre Mobile App delivers both time and cost savings by enabling staff to manage alarms, user access, and gate status, remotely via a mobile device. “When someone calls me after hours about an access issue, I can now manage it from home on my tablet, that’s incredibly efficient for us and delivers a huge saving on call outs” says Burt. “We’re very excited about this technology - aside from how simple and impressive it is for our visitors, the impact on our administration - particularly having to retrieve or replace unreturned visitor’s cards - is huge.” Chaffer’s Marina faces harsh environmental conditions that put any external hardware to the test. Gallagher’s T15 readers are the ideal choice for outdoor application and were designed specifically to meet the needs of all-weather environments. “We’d had problems with previous hardware becoming damaged by water, wind, and salt,” he explains. “Gallagher’s T15 readers were developed in direct consultation with us and other sites that have difficult conditions. The team at Gallagher really do listen to what we say and incorporate it in their design, and because of that, I have every confidence in the products Gallagher makes.” To further enhance operational efficiency across their site, Chaffers Marina is currently looking to leverage Gallagher’s mobile and Bluetooth technology to automate and simplify members’ access to power facilities. “Gallagher’s technology presents some opportunities for us to be really innovative in how we deliver and record access to different facilities on our site, we’re exploring those ideas as we speak,” Burt says. n
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THE PERFECT BRIDGE BETWEEN
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29/11/18 9:49 3:26 AM pm 11/16/18
â—? Video surveillance
CCTV
CCTV MONITORING How effective are monitored CCTV systems? Can they be considered powerful proactive security solutions, or do they expose end users to weaknesses they may not realise are there? HERE are various perceptions of CCTV monitoring depending on your background and real-world exposure to video surveillance technology. One perception is that actively monitored CCTV is far more effective than passive CCTV systems and that CCTV systems actively watched by dedicated operators achieve better outcomes than those that are not monitored. The reasoning seems sound. If people are dedicated to watching the cameras live, they can alert security staff or police as events arise. This provides the opportunity for intervention before an incident becomes too serious. Watching CCTV may sound like good fun, but soon it becomes tedious. The challenge with actively monitored CCTV systems is ensuring operators remain focused. Aside from the obvious distractions such as Facebook and internet browsing, remaining attentive for extended periods is much harder than it sounds. Over the years, various studies have been undertaken regarding the ability of the average person to remain focused on live monitoring basic tasks. A study by the University of Nottingham looked specifically at CCTV and the attention span of CCTV operators. What the study explored was the ability of operators to undertake quite simple tasks such as spotting objects and tracking people over short periods of time. The study is long and detailed and takes several reads to fully appreciate its key messages. What is apparent is that the longer people are assigned to watching and monitoring CCTV, the less they notice. And the ability to notice even dramatic scene changes is lost very quickly, regardless of the level of focus applied by the operator. Another study still referenced by the CCTV community found that after 12 minutes of continuous video monitoring an operator will generally miss up to 45 per cent of screen activity, while after 22 minutes of viewing, up to 95 per cent is overlooked. And that is based on a very small number of cameras and monitors. What is popular today is for control rooms to fill their walls with monitors, each with perhaps
T
BY L U K E P E R CY- D O V E
9 or more camera images displayed. This style of CCTV monitoring is pointless, especially when we consider how technology can now automate many of the functions that would normally be assigned to operators. Using intelligent analytics, we can now monitor and detect a range of situations including: l Left object l Removed object l Stopped vehicle lMovement in the wrong direction l Inconsistent movement patterns l Increase in queue numbers l Increase in people count l Facial recognition l Behavioural recognition. The latest analytical programs are now smart enough that they can learn the local environment and alert operators to pre-agreed changes. The operators would then verify what is occurring and make a judgement call on what needs to happen next. It is a far more efficient way of monitoring CCTV because the operators can monitor hundreds of cameras without having to constantly watch the monitors. The use of technology means that the outcomes are far more reliable and ultimately will be more cost effective. A full-time CCTV operator employed 24 hours a day in Australia would cost a business in excess of $A300,000 a year. For local councils, the costs for an employee operator working 3 nights a week, can easily reach $80,000 a year. When monitoring CCTV, we want to identify the extraordinary, not the ordinary. People are notoriously bad at performing mundane tasks, so why would we continue to rely on them? Thanks to video analytics, it no longer makes sense... or cents.n * Luke Percy-Dove is the CEO of Matryx Consulting and Risk Dynamyx. For 2 decades Luke has delivered strategic security solutions for hundreds of organisations nationally. He is expert at solving complex security challenges, including counter-terrorism security. Luke is also an established writer and commentator on the latest trends and developments in the physical security space.
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27/11/2018 12:37:43 PMam 29/11/18 10:56
â—? Special report
Alarms
WIRELESS ALARMS AND AUTOMATION
Most modern alarm and automation solutions seem to be wireless by default, leveraging Z-wave, Zig-Bee or proprietary comms, as well as offering Wi-Fi and cabled network connections. For installers and end users choosing the best solutions is never going to be easy, given the balancing act between performance and price. 36 se&n
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BY J O H N A D A M S
HICH alarm and automation comms technology offers the best performance, wired or wireless? In some ways you’d argue wired. There are no batteries to fail and with designers not needing to scrimp on current draw, you’re likely to get the best possible sensing technology that’s awake all the time. Not needing to include a radio in the sensor feeds into this – wireless sensors are usually more expensive to buy, even though they generally have less capable sensing systems. But there’s plenty more to consider here. According to James Layton of Bosch Security, establishing whether wireless or hardwired sensors are superior is not easy. “In order to answer this, we need to consider the difference between capability and operation,” Layton explains. “For example, when considering a hard-wired versus a wireless motion sensor, most devices will use a near identical optics and sensor package, meaning that the wireless device is just as capable technically of delivering the same outcomes as the wired device. In many cases, however, there are operational differences. “The big limitation when it comes to building a wireless device is considerations around battery life. Neither the installer nor user wants to be swapping batteries every few months, so the manufacturer is often required to sacrifice operation to extend longevity. Using the above example of a motion sensor, most devices will go into sleep mode for a period of minutes after sending an alarm activation, in order to save power. In a real-world environment, this is going to have little to no impact, as the alarm itself has already been sent, but on closer examination, the device is reporting less activations than its wired equivalent.” Layton says there are advantages and disadvantages to wireless technology. “The obvious advantage to wireless is flexibility,” he says. “In many installations the requirement to run a cable may add significant time and cost or be impossible. Australia is one of the biggest users of wireless sensors as a percentage of all sensors sold because we have a proliferation of multi-storey brick buildings, and our properties rarely include such features as basements or full-sized attics. “Using wireless devices creates a couple of logistical concerns. First, the devices themselves will often have batteries that need to be regularly changed. Some devices on the market include nonremovable batteries with lifespans of years, but in this case, the whole device needs to be replaced once it dies.” Wireless automation has considerations of its own. “Looking at automation, there are a number of products that are wireless back to their receiver, but wire to local power to eliminate the need for a battery and allowing the device to act as a meshing transceiver,” Layton says. “There is the need to consider that running an external power supply may be an aesthetic issue, and cabling to an in-wall
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HAVING A STRONG SIGNAL AND GOOD CONNECTION AT THE TIME OF INSTALLATION IS NO GUARANTEE THAT TRANSMISSION PROBLEMS WILL NOT OCCUR IN THE FUTURE.
power source may be out of scope for the installer. “We also need to look at the limitations of range and signal strength. Many devices will have an advertised transmission distance, which is often fine if you are outdoors, with line-of-sight, or in the middle of a desert, but these rarely hold up in typical urban or commercial environments. There, you have to factor in metal pipes, tiled areas, and even ambient transmissions from other systems or devices. “When planning an installation for wired devices, the installer has a good degree of confidence that provided a cable could be run to a location, a device placed there would operate in a predetermined way. When planning for a wireless installation, the installer either needs to make assumptions about what the signal strength should be like, or else they need to attend the site first with specialised equipment to measure this. “Additionally, having a strong signal and good connection at the time of installation is no guarantee that transmission problems will not occur in the future. First, there is the risk that the radios will drift over time, and secondly it is likely that other wireless devices will be installed in the future in the proximity to the devices, which could cause signal issues.” Do new generations of wireless technology offering very low current draw for longer battery life make wireless a more attractive solution for installers? Layton thinks so but there’s a caveat. “It’s certainly true to say that, over time, radio devices have increased in signal output, while also decreasing in power consumption,” he explains. “This affords manufacturers the ability either increase the expected battery life of a product, or alternatively miniaturise the product itself, as
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● Special report
Alarms
smaller batteries can provide the same overall life. “While this makes wireless more attractive for an installer, it’s important to remember that installing wireless is about accepting a compromise in order to gain flexibility or convenience. There is no reason to believe that a wireless device would outperform its hard-wired equivalent. A wireless device is also going to cost more than a wired device, so the question hinges on the point a wireless device becomes akin to a wired device in cost and functionality so the installer uses wireless for everything.” Layton argues the alarms industry is not ready to go full wireless. “We are simply not at that point yet,” he explains. “While there are some installers that do look at using wireless first, the vast majority stick with cheaper, wired devices and only use wireless where the site demands it.” Another selection challenge for installers hinges on proprietary or non-proprietary wireless and in this case, Layton argues for the middle road. “The easiest way to balance this is to support both,” Layton says. “There are plenty of systems on the market that include proprietary wireless technology, but also support more open standards such as Zigbee, Z-Wave or Bluetooth. There are clear advantages to both technologies. Most proprietary systems are produced by companies that excel in developing wireless technology and this means you will get the best detection and the smoothest user interface, etc. “Meanwhile, non-proprietary systems have the advantage of sharing a lot of metadata with the head end, so a Zigbee motion sensor may send temperature data, along with motion detection. One consideration when it comes to mixing technologies is that the end user will not likely know or care which device is wired or wireless, and which device is proprietary or open source. What they will want, however, is a consistent aesthetic – which may become difficult in technology mixes.”
WHILE THERE ARE SOME INSTALLERS THAT DO LOOK AT USING WIRELESS FIRST, THE VAST MAJORITY STICK WITH CHEAPER, WIRED DEVICES AND ONLY USE WIRELESS WHERE THE SITE DEMANDS IT. When it comes to key features Layton says performance and price are the big sellers. “Whether your sensor or controller is wired or wireless, you’re going to want it to do what it is supposed to effectively, and things like a long battery life, good range and penetration, and low initial cost are going to deliver this,” he says. “Wireless mesh technology is becoming more and more prevalent now – where individual wireless devices also function as de-facto repeaters, relaying signals received from other field devices and extending the overall range of the wireless system. This does require some form of fixed power local to the device, however. “Finally, the end user experience is a key component of how successful any technology platform is going to be. Users may want to add automation devices down the line, or potentially swap over older sensors where the internal battery has expired – the ability for them to quickly and easily enrol new devices without having to call out a technician is becoming a major consideration for what system to purchase.” Given the huge number of sensor types now available, selecting the automation functions that offer most operational value in a typical security and automation solution can be a challenge for installers. “Most standard security sensors work on a basic binary state – either there is motion or there isn’t; the door is open or its closed,” Layton says. “Binary information is very easily incorporated into the sort of Boolean logic that automation systems use. For instance, IF there is motion in the room, THEN turn the lights on. Additional sensor devices allow you to add layers of logic, incorporating functions such as AND, OR, NAND, and NOR. “Applications for this sort of integration can include cost saving (turning off lights or background audio in unoccupied rooms), comfort (turning on air conditioning at a certain temperature but only when all windows and doors are closed), or even enhanced security (turning on exterior flood lights in response to motion).” Something that is vitally important with the latest alarm and automation systems is the interface and the app, according to Layton. “To the user, the interface is the most important thing – it is their connection to the system, and it will colour their every interaction with the products that they have purchased,” he says. “Traditionally, security systems were something that you installed in the hope that you would never have to use them
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COLOGNE CATHEDRAL SQUARE
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● Special report
Alarms
but in today’s connected world, a system that people choose to interact with as regularly as possible becomes an incredible value proposition for the installer. “The most successful apps and interfaces seem to be the ones that give the user access to a lot of information, without bombarding them with useless data that means nothing to them. An alarm keypad that shows the weather outside before you leave the house would be a good example of a way in which external information can add a ‘delighter’ to a security product. Users also want a feeling of control from their app or interface. Tech savvy users enjoy showing off their latest toys to friends and family, and this is most easily done with a system that responds obviously to user commands and operations.” How many wireless systems include video and video verification? Again, Layton argues things are not so simple. “While a lot certainly do, a better question would be how many do it well?” he says. “For years it has been possible to connect an alarm panel to a security camera by way of a contact and a cable. Newer systems allow this all to happen over the IP network, but for the most part, the benefit here is only really perceived by the installer – not the enduser who doesn’t really care how many cables are used to achieve their goals. “There are really 2 things that set good video integration aside from average video integration. First, it’s important that the user interacts with everything so a single operation point – a single device, or a single app. The whole concept of integration looks shaky once you tell someone to close one app and open another in order to see all relevant data from their system. “And despite what I said before about security data being mostly binary, modern devices can capture information that is a lot more elaborate – object
classification, temperature information, distance, speed, etc. The more metadata that can come from either side, the more interesting the actions you can create when it comes to how each device should interoperate will be.” David Lorimer, product manager at LSC Security Supplies, believes wireless alarm and automation solutions are as capable as hard-wired solutions. “In today’s market, yes, I think they are,” he says. “Wireless solutions can offer flexibility to gain a complete control solution. We are seeing connectivity options expanding in many systems resulting in minimal cabling but providing more features and more responsive solutions. Whether its meshed connectivity like Z-Wave or Zigbee or proprietary solutions from brands like our AMC Alarms, the options available to installers and end users in the wireless space is always increasing.” For Lorimer, the biggest advantage with wireless is that you don’t need to run cables. “Our customers report the quicker installation time is a key draw card of wireless,” he explains. “Also appealing is the ability to easily locate devices in a position that optimises their operation and range. This offers greater scope for tricky installations where cabling is not possible, such as heritage listed buildings. “The key disadvantage of wireless systems is the limited range of devices. While repeaters can be used to enhance this range, environmental factors and building materials can play a big part in the stability and range of the wireless signal. Performance varies between brands, but wire gives better range. For instance, an AMC solution allows devices and peripherals to be connected via RS485 up to 1km away. “At the same time, wireless options are becoming more widely accepted by installers as the technology improves and pricing becomes more attractive,” he says. “We have seen a significant leap in demand for our AMC wireless solution here at LSC over the
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CREATING THE FUTURE OF SECURITY . . . TODAY
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last 12-18 months. Although all existing AMC panels (K and X series) have the ability to accept wireless devices with the use of a wireless expander, the beginning of the year saw the launch of the XR900 – AMC’s designated wireless panel. This has been a welcome addition to the AMC suite for installers looking for go wireless. “Battery life has long been a bugbear of installers and consumers alike when it comes to wireless systems. Thankfully, devices that were once lucky to get a few months out of their batteries can now last for several years. AMC wireless devices, for example, maximise battery life by hibernating when the system is deactivated. When the system is active the devices operate like a conventional wired device, so they are always alert. This means there’s no down-time when detection or activations are critical.” When it comes to the automation functions that offer most operational value in a typical security and automation solution, Lorimer says the main operational value for LSC’s installer customers is triggering of outputs in AMC alarm solutions. This is because each output can be programmed for different functions and linked to the AMC Manager App to provide a complete operational solution. “Obviously, the interface and app are extremely important in today’s market,” he says. “Graphical layout and functionality of the system app rate highly on the list of must haves for the end user and they expect a seamless and responsive communication between their smart devices and the system. Meanwhile, the installer will be looking for a combination of the graphical layout and functionality aspects of an app as well as a system interface that will make setup and configuration simple and methodical. “Getting this combination right is a challenge for manufacturers. The AMC Manager app (Android and iOS) has been designed with the user in mind.
HAVING A GOOD EASY TO USE MOBILE APP IS A MUST THESE DAYS AND DEFINITELY BE Z- WAVE DEVICE CAPABLE FOR SMART HOME AUTOMATION.
The app allows the user to control all aspects of their alarm system from their smart phone and can be loaded with maps of where the building is installed. It also supports both portrait and landscape orientation – it’s those little things that count. “For instance, if we look at alarms, there are only a handful so far that have successfully introduced video to their platform. The biggest hurdle with video is being able to offer quality footage with reliable upload speeds. This is all dependant of the system itself and the way it is managing these functions.” Meanwhile, Risco’s Peter O’Callaghan says that in many cases wireless technology gives the installer a suitable means to install a solution that is reliable and secure, that will not suffer from the normal risk of damage from vermin. O’Callaghan argues there are advantages with wireless including: 1. Ease of installation with installation time reduced from a typical 4-hour hardwire install down to 1 hour 2. Device settings are programmed via the keypad and/or remotely via configuration software. O’Callaghan says the disadvantages of wireless are: 1. The reduction of signal quality caused by metal objects, concrete walls, which means some considerations must be taken to ensure a troublefree installation 2. Wireless products do require servicing to replace low batteries, however, with most wireless products, under normal operation, battery life you can expect to be around 3 years 3. Interference can be an issue, however, a smart installer will test for this. RISCO 2-way wireless panels can measure background noise and be calibrated and programmed to detect levels of RF jamming, generating an alarm when this condition is detected by the system. If the level of site interference measured is too high, an alternate solution can be recommended. When it comes to proprietary vs non-proprietary wireless, O’Callaghan believes the main question will be under which scenario each will be used. “If deploying wireless for a security application, then a proprietary system, such as RISCO 2-way wireless technology, will be able to deliver a secure solution that have the mechanisms built in to protect that communication, however, in the case of home automation, the use of non-proprietary is certainly the choice, given the openness to allow customers choice to use whatever brand device they want to add to their system,” he explains. “This will certainly be another option available when RISCO releases its new cloud-based Home Automation Gateway in 2019.” According to O’Callaghan, the best wireless alarm and automation systems must include cloud-based operation. “This gives ease of installation and reliable secure operation for the customer via a unified app to any smartphone,” he explains. “When it comes to
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automation, basic functionality to control lighting and the ability to set schedules, can be utilised to complement a security solution, and that allows alarm events to link to that control. Arming and disarming event from the system be also used to turn lighting/or any other powered device on/off can also be useful, especially in today’s push for more energy efficient households/businesses. “Many customers are demanding more and more capabilities that allow them to log in remotely, control the system with an easy to use application, either via web or smartphone app, and that also can provide functionality over home automated products that can link in with the same platform – such a solution needs to be secure and must conform to the latest privacy laws and standards. “Video verification is an important aspect of an overall alarm and automation system. I think RISCO is leading this space with the latest VU-Point P2P IP camera range that’s easy to install with no router or camera configuration required. This solution, when used in conjunction with RISCO intrusion panels which are 2-way wireless ready, offers the end user instantaneous video verification, which allows the customer to respond to incidents more efficiently and with confidence. In the event of a burglary, for example, time is of the essence, it is important to be able to quickly verify an alarm, so appropriate response can be issued without delay. The RISCO iRISCO smartphone app is the critical application that brings all this together to provide this.” At EDS, Anthony Loh says wireless and hardwired solutions both have their pros and cons and even though one solution may be better suited for a particular use case (like DIY renters), with wireless technologies like Wi-Fi and BLE (Bluetooth Low Energy) is now getting close to the performance and reliability of wired solutions. “Some advantages of a wireless solution are that there’s no wiring or cabling required between sensors/peripherals, reduced installation costs, in
some cases will be a DIY installation and solutions with a 3G data backup are not interrupted by hardwired line outages,” he says. “Disadvantages of wireless solutions include that they can be limited by wireless signal range and interference, require battery maintenance for sensors/peripherals and that most solutions are limited to medium size installations, not enterprise level. “Proprietary and open standard wireless technologies also have pros and cons. If you have an alarm system that only allows you to add in sensors/ peripherals from that brand alone, you will end up being locked into that brand and will be limited in cost and performance. Meanwhile, if you have a completely open standard platform, the end user will have more device choices but will have issues with compatibility or reliability with different 3rd party devices. A good balance would be a propriety alarm system that can integrate easily with 3rd party cameras, access control or Z-Wave devices.” For Loh, there are a number of key features that typify the best wireless alarm and automation systems. “Having a good, easy to use mobile app is a must these days and definitely should be Z-wave device capable for smart home automation,” he says. “Having the ability to set up back to base monitoring and a 3G/4G data SIM backup makes a wireless solution even more robust. “On the automation side, good functions include lighting control – being able to set light sequences during an alarm activation or set up away/holiday light scenes is great, as is lock control – being able to schedule locks so that during a certain time of day, doors are automatically locked. Being able to access your camera stream from a mobile app is good and a few systems can connect to a voice assistant like Alexa or Google Home which is a nice feature for some users to have.” “In my opinion, the interface and app can make or break a good alarm solution. It must be intuitive and quick for installers to add in sensors and peripherals
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like through QR code and for end users be compatible with most common phone platforms Apple iPhone and Samsung Android.” Ness Corp’s Peter Mohan says hard wireless solutions are certainly capable, but he argues that when it comes to convenience wireless is the only solution. “It’s possible but just not practical to build a hardwired smart home, for example, and wireless also gives your devices the obvious advantage of portability,” he says. “Faster installation equals less dollars spent, simple as that. Changing batteries once every few years is not a serious disadvantage. Our wireless devices are supplied with lithium batteries and measure battery life in years. We typically get up to 8 years from a Ness Lux radio PIR and up to 10 years from our sealed radio keys. With clever powersaving electronics battery life is not an issue.” Mohan argues proprietary and non-proprietary wireless is a balancing act. “At Ness we stand in both camps, as we prefer our own encrypted 2-way radio security devices that give us full control over device security and product development,” he explains. “For automation, we integrate Z-Wave into M1 and Mezzo automation products because Z-Wave ‘plays well with others’.” Mohan says that when thinking about valuable automation functionality, he tends to ask what people are asking for. “That falls into 2 broad categories, either devices of convenience which are want-to-haves and then the devices with inbuilt power monitoring (mostly Z-Wave) which, considering the cost of electricity, are becoming must-haves,” he explains. Phil Kennedy, wireless product manager at CSM, argues that wireless alarm and automation solutions are just as capable as hardwired solutions, with some wireless alarm/automation systems exceeding the capabilities and ease of use seen with traditional wired systems. “A key advantage is cost and time effective installation – wired alarms can be cheaper in price, but wireless alarms are faster to install,” Kennedy says. “They can also be easily expanded and
modified after installation – adding extra devices is much simpler than it might be with a wired system, especially when installs have limited cabling requirements. “A disadvantage of wireless is radio interference from other devices, including baby monitors, remote controls, power lines, microwave ovens, fluorescent lighting. Structural interference can come from walls, floors, ceilings, and metallic objects like filing cabinets, shelving. Although, these types of interference a very minor and can differ from site to site. With CSM’s Vesta product line, all radio frequency devices (PIR’s, doors reeds, keypads, sirens) run on Vesta’s patented 433MhZ F1 transmission, securing the product from hacking and radio jamming making this product very reliable.” Steadily increasing battery life is a making wireless more and more attractive to installers, Kennedy says. “With the advancement of technology, low current draw devices make wireless products more efficient than they have been in the past, depending on the functionality of the device,” Kennedy explains. “With CSM’s Vesta product a snapshot camera/PIR can have a battery life of 2-3 years, while standard motion detectors and door contacts might last up to 5 years. “And in my opinion the key features you’d be looking for as an installer would include ease of use, app integration of wireless alarms and automation, the ability to see live audit trails via push notifications to smart devices. In addition, the ability to reconfigure automation settings and instant manual control of devices makes these systems more attractive and cost effective. I’d add proprietary wireless as a preference, too. Third party products can be ineffective and are unlikely to be supported by a third party/OEM supplier and/or the proprietary supplier.” Given the huge number of sensor types now available, which automation functions offer most operational value in a typical security and automation solution, in Kennedy’s opinion? “Light control is the main player,” he says. “Having the ability to have lighting circuits controlled for energy efficiency and alarm events is highly valuable. The market has been waiting a long time for lighting control/automation to become easier and more cost effective – and this is possible with CSM’s Vesta product range. “App functionality and the device interface is also very important for the user and the installer, in terms of operability and installation and future adjustments. A portal to allow installers to manage and modify all customer sites is another big advantage. Visual verification is also useful – in our case Vesta sends 3 snapshots to the user when an alarm event is triggered, with live video streaming soon to be released.” Hikvision’s Nick Zhao, product manager with the Oceania team says that hard-wired alarm products
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Alarms
are popular as they are considered a more stable system by most customers when compared with wireless alarm systems. “However, some wireless alarm products nowadays become more and more intelligent which improves the reliability significantly,” Zhao says. “Long transmission distance allows wireless detectors a good connection with the panel in a complex environment. 2-way wireless communication creates a more efficient connection. Jamming detection technology also creates a more secure system. “One of the main advantages of wireless alarm products is reducing cabling steps which makes the devices being easily installed in a variety of environments – meanwhile a main disadvantage is that the batteries need to be replaced regularly. “More people will look at wireless if detector batteries last longer. 2-way wireless communication is one of the main technologies that offer very low current draw for long battery life.” According to Zhao, a good wireless alarm system should maintain a long working distance and be reliable. “Additionally, around 10-20 per cent of alarm products support video verification and this percentage is likely to grow,” he says. “Our AXHub has IVaaS (Intruder Verification as a Service) and provides a 7-second video of an alarm with 5 seconds of pre-alarm and 2 seconds post-alarm. It connects separate video with intruder systems in one platform. “A user-friendly app is also critical for management. From the perspective of installers, the app must provide the ability to program the system. For end users, functions including arming, disarming, alarm notification must be provided by the app. Rob Meachem of BGWT says wireless alarms have increased their capability over time. “With the advent of improved depth and breadth of transmitters, battery life and range (distance) of the wireless devices, wireless has become a genuine alternative to hardwired alarms,” Meachem says. “Couple this with all-in-one type systems now available with automation of wireless devices
via Bluetooth and Z-Wave, as well as 3G and 4G comms, and wireless is viable, even advantageous. These developments are a key reason we entered wireless alarms and automation 12 months ago. DSC’s new Iotega and Qolsys are brilliant examples of where alarm technologies are headed, and more importantly, they showcase features end users are expecting.” According to Meachem, the advantages of wireless are that it’s fast to deploy with lower labour costs, particularly with retrofits), and flexibility of controller and wireless devices placement. Disadvantages include that battery-powered devices will need to be serviced and wireless is more expensive. Environmental conditions can sometimes limit range of wireless devices. When it comes to proprietary vs non-proprietary wireless Meachem argues the market seems to have taken care of this question itself. “Alarm manufacturers have reaped the benefits of proprietary alarms devices and developing their own competitive advantages and yet embraced open platforms of Bluetooth, Z-wave, Wi-Fi and others for generic automation devices,” he says. As for features of the best wireless solutions, Meachem believes flexibility is the key. “Flexibility of the range (depth and breadth) of devices, long battery life without compromising security levels, and the range (distance) and reliability of the wireless platform are the keys,” he says. “Frankly, it’s hard to think of a security sensor type that isn’t available in our DSC wireless range but in the automation space we are also seeing significant uptake of wireless door locks, thermostats and video cameras as a part of the alarm eco-system. “We see a constant stream of sales of smart power switches and smart light switches but the locks, thermostats and cameras are where the J-curve is. That’s because these products provide customers tangible everyday benefits beyond an alarm system when coupled with interactive/smart phone control. “The app is the most important driver of growth,” Meachem says. “A smart phone coupled with feature-rich easy to use apps that control quality, highly functional hardware devices is what consumers want. Importantly, the more the app can do in terms of the products it can control, the better. This comes down to the time and money the app developer/provider invests in integration to other products. “In terms of the installers, features and intuitive management are important, as the customer needs to be happy, but ease of installation and ability to enrol the customer and devices to the app during installation, commissioning and upgrade are equally important. If the installer experience is a poor one, they will find an alternative. Finally, there must be value in the overall system to encourage end users to pay a monthly service fee for brilliant functionalities which installers can promote as part of their solutions.” n
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Products 2018
BEST PRODUCTS OF 2018 What were the best products of 2018? Getting a handle on the year’s leading solutions was harder than usual as a maturing industry’s high points of development flatten out. But that doesn’t mean there weren’t plenty of solid evolutions and promising developments. HAT were the best products of 2018? That depends in large part on perspective, but taking a broad view, this year saw the release and establishment of strong solutions we’re sure to see more of in the coming years. 2GiG Qolsys with its Qualcomm Snapdragon chipset and Google Android OS, SCSI Almond 3S, AMC for its app and software – it’s a crossover panel, the AMC. Qolsys has a really strong dedicated user interface. Another solid release in the intrusion market was Perimeter Security’s Intrepid Model 336-POE, a volumetric IP-based perimeter detection sensor for fence lines, open areas, gates, entryways, walls and rooftop applications. Combining Southwest Microwave’s field-proven detection performance with advanced embedded digital signal processing to discriminate between intrusion attempts and environmental disturbances, Model 336-POE mitigates risk of site compromise while preventing nuisance alarms.
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Panasonic WV-X8570N 4 x 4k multi-sensor camera is a great camera and we like what it means, as well as its performance. Future iterations of 4K multisensor are going to give many security managers coverage they have dreamed about. Bosch MIC IP Fusion 9000i was a solid release from Bosch – powerful optical and thermal to boot. If you don’t need thermal, the new 7000i is perfect – it’s compact and very powerful. Hikvision Darkfighter X was the best new PTZ released this year in the traditional form factor. Taking price and performance into account, it’s impossible to ignore this camera’s credentials – it’s a cracker. We expected to be impressed when we reviewed Darkfighter X but were surprised by how good it was at things like colour rendition, not just performing creditably unassisted in low light. Do Hikvision and Dahua have the best high end lens systems on the market right now? Yes - I think it’s fair to say that they do. Inner Range has launched Integriti Pro Version 18, the latest version of Inner Range’s Integriti security management software. The trouble with Inner Range when it comes to new product is that its historical coverage of the market means you’re talking evolution of existing stuff in most cases. Version 18 added an event review log subsystem and redesigned the schematic mapping engine using vector maps and icons. The system also now allows license plates to be used as access credentials, among other things. There’s also Nemtek powered fence integration, as well as Infiniti Gatekeeper. Inner Range also delivered a new keypad that we liked. We also warmed to the SkyCommand app for Apple and Android devices, which gives end users the flexibility to control their security systems remotely. SkyCommand allows users to conveniently log in and turn security on, lock or unlock doors or control automated systems, all from a mobile device. This was a redesign, too, and a good one. CSM released AARC Evac this year – it’s an autonomous, wireless-linked, emergency alert system for better response times and better outcomes. Communication is vital to the success and best outcomes of emergency management situations. Australian-designed and manufactured, AARC’s unique features and benefits include improved medical and first aid response times, lockdown messages to secure buildings against external threats and additional security for front-of-house and reception staff. Dahua’s 64-Channel Ultra 4K H.265 network video recorder was a strong release with an embedded Linux operating system, quad-core Intel processor, support for 64 IP cameras, a global input bandwidth of 384Mbps, up to 12MP resolution for preview and playback, support for RAID 0/1/5/6/10, iSCSI and Mini SAS for expanded storage, smart tracking and intelligent video. Hikvision’s new 7-line Series harnesses the power
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BY J O H N A D A M S
of Hikvision’s Deep Learning AI solution, and in conjunction with Hikvision’s Deep in Mind network video recorder, offers facial capture, human body detection, ANPR, heat mapping and queue management in real-time. This series incorporates Darkfighter technology with WDR capabilities of 140dB. Proactive, isn’t it? Sony’s SNC-VB642D 1080p bullet camera is designed to give faces in low light by firing up a white LED upon movement. It’s a pragmatic solution that worked better than we thought it would during our test. Thanks to the Sony Exmor R chip, the camera does better than you’d expect unassisted, but the white motion-driven LED takes it to another level. Also solid this year was Sony’s new SNC-HMX70 camera, which is a compact camera delivering a 360-degree hemispheric view, ensuring full situational awareness. The camera’s fixed lens, highresolution 12-megapixel image quality and wide 92dB dynamic range ensures that crucial image details are captured, even in extremely challenging light conditions. The hemispheric image can be de-warped using VMS software or the camera’s own edge dewarping function that provides 3 simultaneous views. Sony is a quiet achiever in the hemispheric market – the pixel count on the sensor of this unit shows the company knows what it takes to push out past 7 metres all the way around the compass. DSC iotega was another pleasing release. It’s a tabletop device that enables installers to offer customers a robust security solution as well as the opportunity for future upgrades to an automation platform with additional devices. DSC iotega features PowerG technology with 128-bit AES encryption, adaptive best path technology to ensure the best wireless signal transmission as well as frequency hopping spectrum technology. Meanwhile, remote management allows iotega users to view cameras, lock doors, adjust temperature, and control lights, as well as enabling a wide range of other home automation features. VIVOTEK SD9366-EH professional speed dome camera with wiper distributed in Australia by SensaTek is specifically designed to enhance low light surveillance in large coverage areas. Equipped with 250m IR illuminators and a 30x optical zoom lens, the SD9366-EH provides low light performance in the most challenging situations. The camera also adopts VIVOTEK’s latest Smart IR II technology, VariAngle IR. Vari-Angle IR provides smooth vari-angle adjustment of the IR illuminators, allowing broad coverage and highly uniform IR intensity while avoiding hot-spots traditionally associated with IR illumination. This camera worked well at SecTech Camera Shootout’s PTZ test and it looks great, too. The DJI Zenmuse XT2 with FLIR thermal from CRK. The drone is DJI’s first dual-sensor and its most advanced gimbal-stabilized camera for commercial drone applications. DJI’s Zenmuse XT2 expands on the benefits of the first thermal-equipped camera
jointly developed by FLIR and DJI. The sensing system includes both a highdefinition 4K color video camera and a high-resolution radiometric thermal camera, allowing operators to switch between thermal and visible cameras in flight. The Zenmuse XT2 also uses FLIR’s patented MSX technology, or multispectral dynamic imaging, that embosses high-fidelity, visible-light details onto the thermal imagery to enhance image quality and perspective. For big sites, this is worth a look. It had to happen sooner or later. ASSA ABLOY APERIO H100 came out this year and puts the power and flexibility of wireless access control into a door handle. With easy retrofitting to almost any interior door and comprehensive RFID compatibility, the new Aperio H100 handle makes extending access control to more doors cost-effective by integrating with a vast range of third-party systems. It’s a neat job. MOBOTIX M16 is a modular dual sensor surveillance camera system that offers installers and end users more than meets the eye. It’s a PoE, 6MP day/night camera with an integrated housing, rated IP66 and IK10, supported by MxManagementCenter and MxAnalytics software and H.264 compression (ONVIF compliance is coming). The M16 is rugged
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Products 2018
CLAVISTER E10 FROM SENSATEK IS A ROBUST AND COMPACT SOLUTION FOR SECURE NETWORKS. and performance is flexible. But it gets a nod this year because of the way it does the things it does. Management of Mobotix cameras and peripherals is what makes them special. Mobotix MxMove – the first ONVIF compliant camera from Mobotix. It’s an important move from Mobotix. Along with partnering with companies like Genetec, Mobotix is breaking out of its proprietary mold, while retaining the operational strength that has made it a winner. FLIR Systems had a big year. Things we liked this year from FLIR were Saros and TruWITNESS, the latter being an industry-first wearable sensor platform designed for city-level security and public safety operations. Body worn or vehicle mount, TruWITNESS includes optical video, audio, global navigation satellite system (GNSS), gyroscope, accelerometer and magnetometer sensors. These sensors combine to send alerts and stream data to a central command centre in real-time to ensure full situational awareness and global event handling.
TruWITNESS features FLIR Neighbor Aware inter-device connectivity and it also acts as an IoT device, triggering nearby TruWITNESS devices, fixed and motorized Pan-Tilt-Zoom (PTZ) security cameras, and other connected sensors to act upon an alarm event. We’re looking forward to a full demo of TrueWITNESS. FLIR Saros meanwhile, includes a thermal sensor, analytics and an optical sensor – these 2 products show where FLIR thinks the market is going – synthesis is the name of the game. We rated Saros up there with the best in show at Security 2018. The Davantis Daview Mini is a video analytics system for small applications that allows them to push day/night camera alarm events to a CMS for remote monitoring. Clavister e10 from SensaTek has a 1Gbps firewall throughput, a 100Mbps VPN thoughput, 10 VPN tunnels, 16 simultaneous connections, 4 RJ45 ports, an RJ45 console port and an external power supply – it’s a robust and compact solution for secure networks. Smiths Detection HazMatID Elite is a handheld FT-IR chemical identifier that’s mobile, with embedded RF comms and MIL-STD-810G and IP67 specifications. It features an integrated pressure device for analysis of solid materials, as well as direct touch-to-sample capability. There’s automated analysis of mixtures with priority alerting for explosives, CWA, TIC and narcotics. Smiths has some lovely products and this is easy to use and powerful with it. Gallagher worked on vector mapping for Gallagher Command Centre management software this year and it will manage core system elements and be icon-based. Gallagher had its Z20 disturbance sensor at Security 2018, which I liked. Noah Facial Recognition also hit the industry in 2018. Its face recognition can handle time and attendance, as well as giving the ability to open doors without access cards as users approach - great features. Bluevision is a clever ecosystem that offers little bits of functional monitoring and analysis like
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prox-based location and condition monitoring, all supported by cloud. The way to think with Bluevision is that it’s about making your business more efficient, safer, more secure, less vulnerable, more resilient and doing it in a lateral way on any supporting hardware with profoundly detailed analytics. For those who can wrap their heads around the possibilities, Bluevision is special thing. I liked the 2N Touch and 2N Talk, as well as Verso this year. Axis won product of the year for the P3717 360-degree unit. I also liked the look of its bi-spectral Q8742 optical and thermal camera and especially the stainless corner camera, the Q8414-LVS. Good depth of field from the camera, and solid specs – IP66 and IK+, NEMA 4X and an invisible integrated 940nm IR array. Avigilon won an award in the Best Product Category for the latest version of its Appearance Search, a deep learning artificial intelligence (AI) search engine for video. It sorts through hours of video with ease, to quickly locate a specific person or vehicle of interest across an entire site. Genetec Security Center 5.7 takes the company’s management system to another level. Genetec also serves the vertical with developments like Streamvault, Traffic Sense and Airport Sense. In biometrics, I liked Suprema CS-40 CoreStation, which offers biometric access control for 132 doors and 500 users. Dorma Kaba showed off door furniture like the Pro-Lever and Air-Lever locking systems with Wi-Fi-based TouchGo – a technology that automatically recognizes carried transponders so that doors can be entered normally using the door handle, while unauthorised attempts to open the door are ignored. The Idemia-branded MorphoWave Compact uses MorphoWave contactless 3D fingerprint technology in a stylish and compact wall-mounted device.
The unit has state-of-the-art optics performance giving high read speed and accuracy, as well as IP65 water and dustproof rating. Uniview released UNV Smart LPR, Starlight in a dome form factor with a motorised lens, Wi-Fi camera for residential and SMB applications, 4 and 12MP fisheye panoramic cameras and UNV’s powerful Unicorn NVR. This last is a real powerhouse of a thing. Dahua 8MP WDR multi-sensor behaviour analysis camera was an interesting release. Dahua has also shoe-horned some solid camera engines into compact PTZ form factors with very competitive prices. I mention this because the capabilities are so good. The company also continued development of ANPR and smart retail analytics, the latter of which highlights things like hot purchase items, commodity relationships, target preferences and people counts. Dahua also released biometric access control readers, as well as a 4-reader access control solution.
CONCLUSIONS What was best this year? I still like FLIR Saros (and the just released FLIR TrueWITNESS), as well as SCSI’s Almond 3S solution. Also pleasing were Dorma Kaba TouchGo Wi-Fi, Inner Range’s Vector Mapping was a nice development, DJI’s ZenMuse XT drone with FLIR thermal imaging, Clavister e10 for securing security networks, Hikvision Darkfighter X PTZ and the just released thermal and optical bispectrum bullet camera, Sony SNC-VB642D 1080p bullet camera was good, too. Qolsys from BGWT – it’s certainly the most comprehensive proprietary security and automation ecosystem available on the market today. n
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Internet of MQTT Part 2 A few months ago we took a look at MQTT, a protocol that runs over TCP/IP networks and allows unrelated devices from disparate manufacturers to communicate with each other in a coherent way. In MQTT Part 2, we delve a little deeper into MQTT-based security and automation. S we discussed a couple of issues back, MQTT is a flexible protocol that runs on top of the TCP/IP network and covers BGP, DHCP, DNS, FTP, HTTP, IMAP, LDAP, MGCP, MQTT, NNTP, NTP, POP, ONC/RPC, RTP, RTSP, RIP, SIP, SMTP, SNMP, SSH Telnet, TLS/ SSL, XMPP and more. Its transport layer is just as comprehensive and Internet and Link layers are well catered for. MQTT is compact. The smallest control message might only be 2 bytes in length (the header), though such messages can extend to 256MB. Operationally, MQTT uses a hierarchy of topics to communicate and it manages this by firing a control message of data to a connected broker or server, which then distributes the data to clients on the network subscribed to that topic. There’s an elegant simplicity to all this that’s just like an RSS feed. Because it was developed as a SCADA protocol, MQTT was created to manage short telemetry data messaging in off-line environments. MQTT has no standard and it can carry any payload you throw at it, publishing it to all subscribers and that’s great and dangerous at the same time. Before we go further, consider that a given instance of MQTT uses # to represent all levels at its location – if a device is subscribed to /home/familyroom/# it will receive
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any message published to /home/ familyroom/lock or /home/familyroom/ light. If a ? symbol is included in the string /home/?/familyroom/lock/# then the device will get all messages relating to locks. MQTT really powers up with smart home hubs, which subscribe and publish MQTT messages and deliver logic. Such hubs also generate a dashboard from which users can manage their system. MQTT allows the hub to put messages together and automate disparate devices that don’t understand each other’s language. For instance, when the ambient temperature reaches 30 degrees on the verandah, the air conditioning in the living room will turn on. This central communication capability is where issues can arise with MQTT. The MQTT server is the interpreter that communicates between devices, the smart hub manages devices and delivers system logic and MQTT-enabled devices are installed in the system and connected to the MQTT server. The stumbling block is that the MQTT server probably doesn’t have a secure config or may be misconfigured and if anyone can access that server, they can essentially read all a system’s MQTT messages relating to any devices in any location by simply subscribing to # on the system.
It gets worse because some MQTT servers are internet facing and don’t have a password. Users who deploy Mosquitto to manage a home hub but have no ACL or don’t actively configure an access control list leave their system open to being subscribed to by network intruders, who can then publish messages that will control MQTT-enabled devices connected to the MQTT server they have breached. In some cases, misconfigured MQTT servers expose the smart hub dashboard to the internet - there are tens of thousands of MQTT servers exposed on the internet. Things can get trickier still because a lot of MQTT servers feature owntracks/ which is an iOS and Android application
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that is fundamentally a GPS tracker used to manage the system based on geo-location. This is problematic because it allows your location to be tracked by showing the GPS co-ordinates and even the altitude of a connected smart device. Typically, owntracks/ is configured without encryption or authorisation and to set it up, a smart device needs to be exposed to the internet. Then there’s the fact a message is sent to owntracks/ each time a linked phone changes its location. The level of detail is significant and historical with time and date – it even includes the battery level of the smart phone being tracked and this tracking is going on in real time.
Applying security to MQTT-governed devices comes with certain challenges. For instance, IoT devices are constantly looking for an opportunity to fall asleep to preserve battery life and manufacturers will also minimise processing power and memory to reduce current drain. This means cryptography is often beyond them. Further, many IoT devices are self-governing so setup is easier – that means they are likely to be less secure, not more secure. Then there’s the fact MQTT is meant to be lightweight – it’s not designed for the heavy lifting of secure communications. To secure MQTT enabled systems, you need a physically secure gateway like a
VPN to carry messages between server and devices. If you don’t want anyone to be able to read your system’s messages, then TLS/SSL will give transport comms encryption that’s relatively easy on processing and quite secure. At the application level, comms can be encrypted and the identity of parties in the system may be subject to authentication. This may be handled using payload encryption at the application level, which saves the labour of transport encryption. Part of this may include use of whitelists, which only allow connection to trusted applications and URLs rather than attempting to block a huge list of known threats which must be regularly updated. n
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â—? Case study
Mediatek
WHITE RABBIT Mediatek has installed Dahua CCTV cameras and NVRs supplied by Seadan Security & Electronics aboard White Rabbit, the largest super yacht ever built in Australia. The surveillance solution incorporates fixed dome and PTZ cameras managed on the bridge of the vessel using a joystick keypad.
ERTH security integrator Mediatek has just completed installing a video surveillance solution aboard the new super yacht White Rabbit, a diesel-electric trimaran that is 84 metres in length, has a beam of 19.6 metres and a displacement of 3000 tonnes. The yacht was custom designed for its owner by Sam Sorgiovanni and built by Echo Yachts in Perth. Part of the fitout included a video surveillance solution to enhance safety and security aboard White Rabbit. A particular challenge of the application was the harsh marine environment into which components would be installed. Cameras are exposed to salty air, spray and high winds, as well as vibration and wave movement.
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The ambient environment is also subject to extreme low light, making careful choice of equipment important. As this project required a complete bespoke solution, Mediatek approached the team at Seadan Security & Electronics’ Balcatta branch for their additional expertise and advice. Working in partnership, both Mediatek and Seadan Security were able to formulate a complete solution ensuring that each challenge was addressed. The team were convinced that Dahua had the quality and specialist CCTV equipment available to meet the project’s challenging requirements. A key selection was the integration of several of Dahua’s stainless steel 30x anti-corrosion Starlight PTZs (DH-SD60230U-HNI-SL) into a Dahua 5000 Series Pro Series NVR managed by an NKB-1000 joystick keyboard and integrated into the Control 4 automation platform aboard White Rabbit. As well as a powerful optical zoom and an anti-corrosion design including potted electronics, this camera features a 1/2.8-inch Exmor R CMOS sensor. The camera uses the H.265 video compression standard to improve encoding efficiency while preserving high-quality video. Additional features of the camera include Dahua’s Starlight technology, which is ideal for challenging low-light applications. The cameras use a set of optical features to balance light throughout the scene, resulting in clear images in dark environments. True WDR (120 dB) allows the camera to deliver colour-balanced image streams when faced with strong backlight. Another valuable feature of this camera for White Rabbit was an auto-tracking feature, which controls the pan/tilt/zoom actions of the camera to automatically track an object in motion to keep it in the scene. The tracking action can be triggered manually or automatically by defined rules. John Diamond of Mediatek said it was a privilege to work on such a landmark project. “The fore and aft Dahua PTZs provide great visibility in all lighting conditions, which is what we
THE FORE AND AFT DAHUA PTZS PROVIDE GREAT VISIBILITY IN ALL LIGHTING CONDITIONS WHICH WAS WHAT WE WERE AFTER FOR THIS PROJECT. THE CAPTAIN CAN KEEP AN EYE ON THINGS AS HE ALSO HAS A FURTHER 19 CAMERAS AROUND THE VESSEL HE CAN VIEW.
were after for this project,” Diamond said. “The captain can keep an eye on things as he also has a further 19 cameras around the vessel he can view. Through Control4, certain cameras are also available for the guests to view on the 75-inch TVs on board. All other cameras were installed from above the ceiling tiles so that only the domes are visible from underneath, maintaining the aesthetics of the vessel by keeping the profile as minimal as possible. “The installation was a challenge that was made easier with the help of Jordan De Sales and Ken Johnson from Echo, who were a pleasure to work with on this beautiful yacht,” Diamond said. “Mediatek’s installation team included Phil Griffin, Alyosha Wetton and Ben Hammond and their work was outstanding. We are very happy with the result and appreciate the support of the Seadan Security team, which has been there from the start and worked hard to ensure smooth installation and operation of the Dahua CCTV equipment. n
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● Special report
SAGE 2018
SCENES FROM SECURITY SAGE 2018 and the ASIS Dinner and SAGE ASIS seminars drew a good crowd in Canberra November 12, with over 300 attendees over 6 hours and plenty of talk in the expo and later on at the ASIS ACT Annual Dinner. AGE gets security professionals and security manufacturers and distributors together in Canberra to discuss operational outcomes and there were plenty of new things to talk about this year – particular areas of interest in 2018 included video and security management systems, analytics and hostile vehicle mitigation solutions. According to organiser, Monique Keatinge, in 2018 SAGE was running on a Monday for the first time and the event started with a real bang – more than 200 visitors came through the door in the first 2 hours and the quality was extremely high. “Canberra security people came out early to SAGE and, as usual, SAGE gave manufacturers and distributors the perfect opportunity to put operational solutions in front of government security teams and government supporting consultants and integrators.” According to ASIS ACT’s Peter Burke, the SAGE ASIS seminars also drew good numbers. “I was surprised how many attendees we got first thing in the morning – the seminars went extremely well and the ASIS ACT Annual Dinner was also well attended at the Royal Canberra Golf Club,” Burke said. “It was a great event and another excellent networking opportunity.” Keatinge said organisers would like to thank industry partner ASIS ACT, as well as exhibitors, who put together an excellent and varied cross section of the latest security solutions on the market. “Particular thanks go to the hundreds of security managers, consultants and integrators who gave up their time on the day – we look forward to seeing you all again next year on Thursday, November 14, 2019,!” she said.
S
ASIS Dinner
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AND GOVERNMENT EXPO
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â—? Special report
SAGE 2018
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â—? Special report
Access control
CONVERGED ACCESS
Converging physical and traditional IT systems can provide security benefits for an enterprise security and IT systems, with occasional elements of building control. But how do you make it work? ONVERGENCE uses data generated by both physical security and IT systems to drive both business process efficiency and security, and its framework defines a migration path for organisational growth. Convergence is the first step for any organisation to connect its critical systems to provide a comprehensive and coherent security policy. By integrating systems to share information, an organisation can see vulnerabilities in real-time
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and link IT security events with physical security responses. These abilities drive real-time security policy management. The next step is proactive threat management, which enables correlation of real-time information with historical information. When applied well, the system will learn how to manage the current environment and react in a real-time manner, increasing system value and improving ROI. The system, for instance, can classify behaviour such as a certain employee trying to access random doors every few days or unusual behaviour by a subset of employees who all had security clearances processed by a specific adjudicator. Using a converged system can reap substantial benefits and will provide additional benefits in the future as convergence continues to evolve. How organisations choose to implement these new toolkits is up to them and their individual security and compliance requirements.
WHAT’S REQUIRED? Some basic elements are required to ensure a solution is truly converged. Common security policy management and control. The IT infrastructure is the backbone of a converged solution, sharing knowledge of key business data across systems. The physical security system does not inherently know
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BY J E R E M Y K I M B E R
critical business data such as employee status, staffer security clearances and training certifications. A computerised HR system, though, often has this knowledge. IP-enabled security systems therefore allow users to take advantage of fixed investments and improve return on investment. Developing common protocols for managing access to company assets and data enables more efficient provisioning and management. An organisation develops role-based policies that can manage badge issuance, enrolment and revocation processes by leveraging XML/SOAP interfaces for integration with identity management solutions. The key benefit is that building security personnel continue to use tools best suited to their jobs and HR personnel continue using HR tools. Organisations should identify: l Authoritative sources (the system that has the ultimate say) for each person who has a building badge or an IT account l Sources (IT systems or people) of key data used to determine whether a person has permissions to use a resource or access an area l Compliance or audit needs where the data exists on multiple systems. l Any business or security concerns that are unique or are especially important to an organisation l Key business processes (onboarding, offboarding, change of position) and determine the responsibilities of different systems l A policy platform that supports customisable workflow creation tools to easily model processes and approvals.
USER PROVISIONING Convergence drives the business to contemplate the inter-relationship of physical security on IT security and vice versa. How many organisations can definitely claim that terminated employees or contractors are immediately removed from their building access control systems? How many are confident that a former employee who tailgates into the building does not have active IT accounts? How many are confident current employees would recognise former employees and know the person has been terminated? Provision dynamics are evolving and driving user permissions in non-IT and external IT systems. The IT infrastructure is the backbone of a converged solution. Organisations must:Â l Determine how many terminated employees or contractors still have active building badges and IT accounts l Determine how many contractors who have not been on site for the last three months still have active building badges l Perform studies to see if anyone questions tailgaters l Benchmark how long it takes for someone to be provisioned or de-provisioned l Educate employees on security risks.
SINGLE ACCESS CREDENTIAL Building security starts with a badge, often a prox card. IT security, meanwhile, starts with a user name and password. When organisations want to add more security to a card, they can add a PIN or a biometric. As IT systems look to increase security, however, the choices are not equivalent. Organisations can add: l An RSA token or biometric that authenticates the correct person l A contract smart chip - embedded either in a card or in a USB dongle - that authenticates the correct person, and is also used for non-reputable digital signatures. Digital signatures are important in regulated environments to verify a person did approve or take action. A single-card solution that includes a contact smart chip for IT and proximity technologies enables the organisation to manage one resource for each employee, thereby minimising both material and administrative costs. An optimised card issuance process allows building security to continue issuing badges and the badge issuance process will be connected to IT systems for provisioning as a single process. Steps to take: l Building security teams should discuss access credentials with their IT counterparts to identify opportunities to leverage cards across the organisation l IT departments should review authentication and PKI requirements / needs.
CORRELATING EVENTS Convergence drives the business to contemplate the inter-relationship of physical security on IT security and vice versa. By connecting systems, organisations can correlate seemingly disparate physical and IT security events. For example, it may not seem suspicious for an employee to download large amounts of data. However, system correlation might show the employee only downloads the data when they are in the room by themselves. Organisations must identify: l Thresholds of normal employee behaviour by job classification. It may be necessary to audit current behaviours l Business events that may cause security breaches (receipt of a resignation notice, termination for cause, unexpected change in work hours) l IT resources and / or locations with sensitive information (intellectual property, identity data) and develop a plan to lock down for normal security levels and for a heightened security level Organisations must determine the return on risk for each sensitive item and develop security response plans accordingly * Normal usage for each sensitive resource and what would be considered abnormal (downloading all customer data or customer credit cards).
Jeremy Kimber works with Honeywell
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● Regulars
Products
Editor’s choice
What’s new in the industry.
PELCO RELEASES NEW 4K CAMERA FOR CHALLENGING LIGHTING CONDITIONS
KS5 CABLE TIE GUN SIMPLIFIES ELECTRONIC SECURITY INSTALLATIONS
l PELCO’S new GFC Professional 4K delivers 8MP resolution for video security applications with heavy foot and vehicular traffic and challenging lighting conditions. In comparative tests using the ISO standard for evaluating a camera’s true dynamic range (tone contrast within an image), and not a proprietary vendor test with undisclosed forensic conditions, the GFC Professional 4K consistently tested 5-9 per cent higher than the competitor’s 4K camera, according to Pelco. Additionally, the GFC Professional 4K is said to deliver categoryleading 0.2 lux light sensitivity performance at 30FPS in colour mode. GFC Professional 4K camera features up to 4K/8MP Resolution in 30FPS, H.265 video coding and Pelco Smart Compression, –40 to 60C operating temperature, 100dB WDR, IR illumination, Motorized lens with P-Iris, IK10, IP66 rating & metal construction, 3 independent, configurable streams, audio and alarm functions, real time audio and sub system automation. Dome versions will be available for purchase in late November, and bullet versions will be available in December.
l The Ks5 cable tie gun from LSC Security Supplies is a fast, effective and economical solution for all your cable tie needs. Featuring a continuous 15-metre spool (which equates to approximately 200 cable ties), this easy-to-use gun eliminates the need to carry a range of different sized ties in your kit. The unique cutting feature cleanly trims the cable tie at the required length and eliminates the usual sharp edges associated with a traditional tie. Perfect for the busy security installer and technician, the Ks5 gun also allows you to get on your way quicker by reducing your clean up time with zero wastage. Available in both black and white to suit both indoor and outdoor application. The Ks5 cable tie gun is now in stock at LSC Security Supplies. Distributor: LSC Contact: 1300 646 269
Distributor: Pelco By Schneider Electric Contact: +61 2 9125 8094
CHASE DISTRIBUTING STID ACCESS READERS AND CARDS
FLIR TRUWITNESS WEARABLE PUBLIC SAFETY SENSOR PLATFORM
l CHASE Security Solutions is now distributing STid access control readers and cards. STid is the most innovative and awarded global manufacturer of secure contactless identification solutions. According to Chase, this reader is a game changer offering high level security, as well as being vandal-proof, water-proof, flameproof, and using RFID, NFC and Bluetooth technologies, as well as being optimised for the Internet of Things (IoT). The new STid Architect series is intuitive and dynamic and consists of 5 interchangeable modules that can easily be connected to a smart RFID core (optional Bluetooth). The concept can be tailored to your needs, offering the optimum solution for any situation and ensuring that all functionalities and security levels can be upgraded across all your readers.
l FLIR Systems has released TruWITNESS, an industry-first wearable sensor platform designed for city-level security and public safety operations. TruWITNESS combines video, audio, location data, Internet of Things (IoT) capabilities, and cloud and management software in one solution, allowing public safety organizations to reach a new level of situational awareness with on-scene real-time surveillance. Worn on an individual’s body or mounted inside vehicles, TruWITNESS includes visible-video, audio, global navigation satellite system (GNSS), gyroscope, accelerometer and magnetometer sensors. These sensors combine to send alerts and stream data to a central command centre in real-time to ensure full situational awareness and global event handling. Featuring FLIR Neighbor Aware inter-device connectivity, TruWITNESS also acts as an IoT device, triggering nearby TruWITNESS devices, fixed and motorized Pan-Tilt-Zoom (PTZ) security cameras, and other connected sensors to act upon an alarm event.
Distributor: Chase Security Solutions Contact: 1300 793 316
Distributor: FLIR Systems Contact: +61 3 9550 2800
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DSC NEO PANEL GETS 360 WIRELESS SENSOR
HONEYWELL SMOKE ALARM FROM CSM
l BGW Technologies has launched the DSC Power-G 360-degree
l CONSOLIDATED Security Merchants is distributing Honeywell’s new 2012/24AUSI smoke alarm. Designed to provide early warning of developing fires for occupants of residential and commercial buildings. This photoelectric smoke alarm is designed for open area protection. Featuring a streamlined low profile, it is attractive to look at and easy to install and responds to a broad range of fires while providing maximum protection. Low voltage wiring makes the 2012/24AUSI ideal for applications such as apartment buildings and nursing homes. Designed to use as open area protection up to 24 units may be interconnected, this multi-voltage 4-wire smoke alarm can also be interconnected to many third-party devices such as security alarms and access control systems. The 2012/24AUSI is supplied complete with mounting ring and 9V DC backup battery.
indoor ceiling mount PIR motion detector DSCPG4862. It is compatible with DSC PowerSeries NEO and DSC iotega and will be in stock in January. The DSCPG4862 comprises one pyroelectric sensor operating in a dual separated configuration with fresnel type lens and 72 detection zones through 360 degrees and maximum diameter of 10m with maximum height of 4m. Range of detection; depends on the height of the installation: • 2m height will give radius of 3.1m (diameter = 6.2m coverage) • 2.7m height will give radius of 3.5m (diameter = 7m coverage) • 3m height will give radius of 3.75m (diameter = 7.5m coverage) • 4m height will give radius of 5m (diameter = 10m coverage). The Power-G technology use with DSCPG4862 offers multichannel, frequency hopping Spread Spectrum (FHSS) technology – to overcome frequency blocking and interference, adaptive transmission power for battery life preservation.
Contact: Honeywell Security Group Call: 1300 234 234
Distributor: BGW Technologies Contact: +61 2 9674 4255
BRIEFCAM ADDS REAL-TIME FACE RECOGNITION TO ANALYTICS PLATFORM
CRESTRON BIOMETRIC FINGERPRINT DOOR ENTRY WITH EKEY
l BRIEFCAM v5.3 introduces new capabilities across all 3 of the platform’s integrated solutions, delivering a powerful and innovative approach to making video content searchable, actionable and quantifiable, according to the company. BriefCam says v5.3 leverages deep neural networks trained in diverse data sets, resulting in facial recognition capabilities that can help streamline post-event investigations, support rapid response to situational changes and derive rich operational intelligence for data-driven decision making. “BriefCam v5.3 further enables organizations to derive exponential value from their existing video surveillance system investments,” says Trevor Matz, BriefCam president and CEO. “With the addition of highly accurate, real-time face recognition capabilities to our extensible video content analytics platform, organizations can further benefit from real-time actionable intelligence for their situational awareness and operational agility initiatives.”
l CRESTRON has partnered with ekey Biometric Systems GmbH, a leading provider of fingerprint access control solutions. Integrators can now offer convenient one-touch door entry to their automation and security systems, according to the company. Fingerprint door entry enhances security by eliminating hackable 4-digit codes and the possibility of key or access card forgery. ekey’s intelligent software detects the growth of childrens’ fingers, minor injuries and habit changes. The Crestron platform also enables building control systems to track visitors. Integration with Crestron allows dealers to create custom tools to help users administer ekey-based access controls, for example, through a Crestron touchscreen. Distributor: Crestron ANZ Contact: 1800 555 040
Distributor: Video Security Products Contact: +61 2 9557 7946
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● Regulars
Help desk ■ Below are the approximate recommendations for rest times (complete rest, that is) between sets according to your goal, per the National Streng th and Conditioning Association (NSCA). *Note that since fat loss depends primarily on diet, there is no official rest-period prescription for it, although we feel that both short and long rests work, depending on the program.
Q: We have a PTZ that has been sitting outside for many years and is frozen in place by corrosion – would you recommend using a penetrating oil to help break open the bolts? If so, which one? A: A penetrating oil is going to be better than lanolin spray or WD-40 but it’s a bit tricky. Penetrating oils are often ion-based and this means they are active action. An ion-based penetrating oil has the potential to eat seals, so you need to be cautious with application – you don’t want to melt the PTZ seals. Many penetrating oils come in spray cans, making them a blunderbuss. Use the applicator tube, an eye dropper or a cotton bud to get oil onto the nut and around the bolts. Kroil is considered the best penetrating oil you can buy but it’s not easy to get in Australia. Liquid Wrench is meant to be good, too. WD-40 is better than nothing but not as good as these others. Something to consider is a finding by Machinist’s Workshop Magazine that a 5050 mix of acetone and automatic transmission fluid works better than any commercially available penetrating oil, requiring the least amount of torque to break away rusted bolts. Best safety practise is required when working with any penetrating oil – they are all highly flammable, as is acetone. Keep these products away from live currents and hot work, and bear in mind that solvents of all kinds have been
Our panel of experts answers your questions.
fingered in a range of health issues - read the label and cover hands and face. Preventative maintenance is the best way to avoid situations like this. Use dry marine grease and anhydrous lanolin liberally – the latter is a brilliant low-cost metal protector that’s safe to use. You should be taking apart your housing supports every few years as part of a comprehensive maintenance program anyway and when you do, apply the lanolin each time, using spray nozzle, a paint brush or a cloth. When you see an external fitting with rusty bolts corroding to more noble neighbours act immediately. Use plastic spacers to keep metals apart and protect threads with a layer of Loctite. Never ignore bubbling in metal surfaces around metal fittings – it’s a signpost of galvanic corrosion. If you use stainless steel, make sure air can get to it – stainless rusts as fast as anything else in an airless environment. Q: I read your thoughts on tool quality in a recent edition of SEN with interest. Do you think the more expensive toolsets are ever worth the money? A: Quality tools, even if they are second tier, are expensive to buy one at a time. A good crimper might be $50, a good cutting tool might be $50. A good screwdriver set might be $100-200 and still may not give you all the sizes you want. A quality multimeter is likely to be $250. If you add these costs up, you’re going to be spending $1500 or more putting together a comprehensive tool kit. Given this, is it better to buy a full kit from a quality maker? It probably is, as
long as the manufacturer offers a lifetime warranty and honours their warranty – that last point is very important. Some of the best toolmakers are German but there are also quality tools coming out of Taiwan. Good tools are well designed for the hand, have excellent adjustment, protect the user, have hardened surfaces where needed, have treated surfaces to resist corrosion. We’ve all bought stuff like Trojan from Bunnings and found it rusting in the toolbox after being put away damp. If you are on the tools for a living this is simply not good enough. You can hold back corrosion with lanolin or olive oil spray, but surface treatment on hardened steel lasts a lifetime. Techs should think about their tool box as their workspace. Spending a couple of thousand on great tools in the first instance is trivial in the context of the decades of quality work they’ll do in your hands. Obviously, no toolkit is going to give an electronic security tech everything they need so there will be items you’ll add along the way. Whatever you buy, it must be made to last and fit for purpose, same as the products you’re installing. Q: Do you think it’s best to use preheat shrink crimp connectors or bare connectors and then add shrink sleeves during the install? A: The key thing with making a nice job of butt connections, no matter how they are shrunk, is to ensure connectors are the right gauge to carry the wire and to ensure the heat shrink tubing pieces are long enough to cover your stripped wire ends. If you get too enthusiastic with stripping, make sure you trim the wire ends to ensure naked conductors are not hanging half an inch out of the butt connector. You can certainly add a heat shrink tube over a butt connector that already has heat shrink pre-applied. A squirt of silicone spray will make sliding the tube over the connector easier, or you can use over-size tubing. When heat shrinking, start at one end with the gun and work your way along and
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around the tube until you have complete coverage of the underlying connector with no air pockets and no looseness around the cable insulation. Use a corded heat gun wherever possible – they cost next to nothing, are safe when properly handled and will give a clean, even shrink. Heat shrinking is great for protecting connections from corrosion and strain. A good shrunk connection can only be removed by cutting it out of the cable – it will be more robust than the run. Something else to bear in mind when building strong butt connections is to use a dedicated butt connector crimper. Sure, you can use a crimper/stripper but it’s never going to do as good a job as a dedicated butt crimper with a tab locator and functionality in the jaws of the tool. Just getting a crimper/stripper in position with the crimper up near the handles is a major pain and you need to use ludicrous force to close the crimp. Dedicated crimpers make the process so much easier, especially in the tight and hard to reach places that typify electronic security applications. Q: I see more and more turret-type CCTV cameras installed in large public spaces and around major buildings. Am I missing something or do such cameras now offer serious surveillance capability for such applications? A: This sort of camera is being selected for low cost. There’s no doubt some turrets offer a good balance of weather and vandal resistance, as well as being useful surveillance tools, if installed with sympathy for their specification. For instance, some users may choose longer fixed focal lengths to suit their required view or they may install turrets to cover compact spaces. However, in most cases those who make decisions will be more interested in cost cutting than the laws of physics. Typical turret cameras have very wideangle fixed lenses and 1080p resolutions. This gives them a focal sweet spot from a hyperfocal distance of say, 300mm, to about 6 metres. Much outside this range and they won’t deliver identifiable faces, though you will get situational awareness and clothing details. It’s worth pointing
out that there are 5MP and 8MP turrets appearing on the market. Cameras with more pixels on the same old 1/3-inch sensors will offer superior depth of field and greater detail during the day but they’ll give poorer performance at night in colour and monochrome, to the point pedestrians can’t be identified well enough to make footage court admissible. It should please privacy advocates to find that just as face recognition technology reaches a state of frightening capability, very few users are prepared to pay for cameras capable of identifying faces – especially moving faces, especially at night. Q: We are upgrading a solar powered CCTV, access control and alarm solution installed in a remote outbuilding on a property in Queensland – we’ve upgraded the panels from 2x 100-watt to 2 x 160watt. The new panels are within the existing controller’s specifications, with an output of less than 20A and a voltage of less than 30V. While the upgraded panels worked fine initially, the Sunsaver 20L is now no longer charging the batteries, despite the
fact there’s a bit more than 20V at the inputs. During daytime we see a heartbeat LED that flashes green once every 5 seconds. The battery LED is not displaying at all. We’ve checked the positive and negative fuses between the controller and the battery and they are fine. Do we need a new controller, or do we need to upgrade this controller to a higher amperage? Staff are currently charging the batteries with a petrol generator every few days. A: The Sunsaver 20L has comprehensive reporting status via LEDs. The status signal you are observing – one green flash every 5 seconds - indicates night mode. Day mode is represented by a solid green signal which flashes off every 5 seconds. Exceeding peak solar voltage or current would be indicated by different signals. Not being able to see your wiring makes this a bit harder but it sounds like a fuse has blown on the hot side of the solar input between controller and battery bank. If you replace 200 watts of solar with 320 watts, you’ve gone from an average of 8-12A to an average of 12-16A and if the input fuse is rated to 15A you’ll have fried it around midday on the first sunny day after the upgrade. The 2 fuses you’ve checked are the load. You’ll need to dig around and find the red fuse case on left hand input side – if it’s not obvious, trace the positive wire from solar positive to battery – it should be closer to the battery than to the controller. While you’re replacing the solar input fuse, change the load fuse – it should match the maximum load for this controller – 20A. n
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events
DECEMBER 2018 ISSUE 405
ISC West
SUNSET OF ELECTRONIC SECURITY?
Dates: April 9-11, 2019 Venue: Sands Expo, Las Vegas, NV, USA Contact: Outside the US call +1 203 840 5602 or email inquiry@isc.reedexpo.com ISC West is the largest security industry trade show in the U.S. allowing you to network with more than 30,000 security professionals, with technology encompassing everything from access control to unmanned vehicles from more than 1000 manufacturers and distributors.
l Bidders Vie For Chubb Fire & Security l Hills: Security & Surveillance Grow 14 Per Cent l Case Study: Yarra Station Vineyard l Special Report: Wireless Alarms and Automation l Special Report: Best Products of 2018 l Alarm Monitoring: Internet of MQTT Part 2 l Case Study: Mediatek Secures White Rabbit l Special Report: Scenes From SAGE 2018
PP 100001158
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SecTech Roadshow 2019 Dates: May 2019 Venues: 5 city Australian tour Contact: Monique Keatinge +61 2 9280 4425 SecTech Roadshow in its 5th year takes leading electronic security manufacturers, distributors and wholesalers on a national tour.
Security 2019 Exhibition & Conference
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Date: July 24-26, 2019 Venue: International Convention Centre, Sydney Contact: +61 3 9261 4662 Security Exhibition & Conference offers Australia's largest showcase of cutting-edge security technologies from more than 150 exhibitors.
IFSEC London 2019 Date: June 18-20, 2019 Venue: ExCeL, London, UK Contact: ifseccustomerservice@ubm.com IFSEC International is Europe's leading integrated security event. IFSEC welcomes high-level security professionals from 113 countries who come to source specialist security equipment across IT, cyber, perimeter protection, access control and more. IFSEC 2018 attracted a record number of top-level decision makers and security industry elite, 34 per cent of whom held an annual purchasing budget of over ÂŁ1 million.
SECURITY & GOVERNMENT EXPO
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Security and Government Expo 2019
Date: November 14, 2019 Venue: The Realm Hotel, Canberra Contact: Monique +61 2 9280 4425 SAGE 2019 is the perfect opportunity for government and commercial end users, as well as integrators, installers and consultants, to see the latest security products and technologies in the nation's capital city in a relaxed and informal environment.
29/11/18 3:26 pm
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