InTouch Issue 30

Page 1


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Proficiency = Profit: How to make staff training add up

Have you recently employed new staff? Or do you feel that maybe your current workforce needs to reinforce their skills?

We have a selection of training and development opportunities, here is what is coming up over the next few months. June

July

Managing Absence in the Workplace

15

Delegation

27

Arrears Collection

28

Appraisal Skills Data Protection & Freedom of Information

Aug

17 29

Communication Skills

26

Change Management

27 29

Customer Service Motivation

30

A full selection of Office Applications is also available – complete with an initial assessment. Costs:

ÂŁ195 + vat per delegate (Chamber members) ÂŁ258 + vat per delegate (non-members)

Book now to secure your place, Call Sue Munn on 01582 522301 or email sue.munn@chamber-business.com


How to stand out from the crowd


Qualified HR Specialists to the Voluntary & Community sector

Support Includes:

• Managing difficult staff situations • Day-to-day advice and support • Contracts of employment • HR policies and procedures • Help with recruitment & selection

We provide the full range of HR services and support to small and medium size organisations in the voluntary & community sector, from single projects and day to day advice to a fully outsourced HR department.

• HR training for line managers • Appraisals & Job evaluation • Tribunal insurance • Online HR database

Named consultants No lengthy tie-in NCVO Approved Consultants Tel: 01403 240205 Fax: 01403 243133 email: hr@hrservicespartnership.co.uk www.hrservicespartnership.co.uk

Turnpike PR Ad:Layout 1

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Practical Marketing Programme HELPS YOU BALANCE COMMERCE WITH COMPASSION

(may qualify for 50%) funding

A flexible, ‘hands on’, six month open programme that combines monthly group workshop days with individual mentoring and support. Work on your organisation; your challenges and your future. Month 1 – Commerce without Compromise Month 2 – Planning to Succeed Month 3 – Customers and Clients Month 4 – Products and Services Month 5 – Publicity and Promotion Month 6 – Next Steps Group size: 4-6 Led by: Robert Ashton, best selling business author, social entrepreneur, innovator and campaigner.

Info: 01953 605000 www.robertashton.co.uk


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Cambridge & Chelmsford

3rd Sector Futures learning • research • consultancy

The InTouch Learning Pages are sponsored and edited by the 3rd Sector Futures team at Anglia Ruskin University. To submit material, or enquire about our services please email: 3rdsectorfutures@anglia.ac.uk



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How to make that leap forward… You have run your social enterprise successfully but wonder how to grow the

organisation further. You are increasingly involved in service provision but you are concerned about the financial squeeze on the public sector. You have worked your socks off to give your endͲusers a brilliant service, but rarely get round to thinking about the future, never mind writing a business plan.

If only you could get a helping hand from someone who’s been there too…

runandjump is specialised in interim management and consultancy for social enterprises.

Backed up by a wealth of experience, we offer a handsͲon approach to: x Assessing your strategic options x Devising a plan how to get from where you are today to where you want to be x Managing change programmes and/or parts of the organisation x Applying for investment and other types of funding x Working with management, board and staff to successfully transform and/or grow the organisation x Measuring your organisation’s impact, using methodologies such as Social Return On Investment Want to know more? Contact Paul Jansen on 01223 240581 or paul.jansen@runandjump.co.uk.

run

jump

ltd.

interim management and consultancy for social enterprises and charities

1649 - Interact (2010) A5 NEW 09 DH_Layout 1 16/12/2009 11:47 Page 1

InterAct

being and belonging 9th – 10th July 2010 Northern College Barnsley S75 3ET

THE CONFERENCE WILL EXPLORE Community and Citizenship co-operative perspectives.

£195.00 includes accommodation, meals and all conference sessions from Friday morning until 3.30pm Saturday. designed and facilitated by

Building a better Society

Midlands Co-operative

T: 01223 240581 W: www.runandjump.co.uk E: paul.jansen@runandjump.co.uk


Need a venue for a meeting or special event? Our six refurbished rooms and lovely grounds are available for hire at competitive daily and hourly rates. Set in tranquil surroundings in 81/2 acres of greenbelt, our premises offer ample parking and the optional use of our café and catering service. Our facilities lend themselves perfectly for: • Conferencing, training, team building, away-days and workshops • Weddings and receptions • Social gatherings and celebrations • Themed children’s parties

For further details, contact Jaqui on 01462 678804 or email jaqui@letchworthcentre.org

The Letchworth Centre for Healthy Living Rosehill Hospital, Hitchin Rd, Letchworth, Hertfordshire SG6 3NA

www.letchworthcentre.com Charity Registration No. 295219 Established 1984

Intouch Magazine Ad- Edu Centre 10 SL_AMEND DN MAY 25/05/2010 12:56 Pa

available for hire...

CO-OP EDUCATION CENTRE Convenient Town Centre Location! Fully modernised Grade II listed building

The self centre is a special place to relax & unwind and simply be yourself- a place of sanctuary. We offer a wide range of yoga classes as well as Pilates & Tai Chi THE SELF STRATEGY is our programme of Health and Wellbeing in the Workplace or School Fabulous on-site cafe Studios, treatment rooms and relaxation area double up as ideal Meetings Venues for training, meetings and conferences. Professional therapists offer a wide choice of complementary therapies, plus The Cutting Room and PURE ELEMENTS Beauty. Situated in Bury St Edmunds, just off the A14, the self centre is ideally located for access from Ipswich, Newmarket, Cambridge and surrounding areas. Plenty of parking available. 01284 769 090

www.the-self-centre.co.uk

• Competitive Rates • Meeting rooms for up to 80 people • Wireless internet access in all rooms • Digital projectors and screens, TV, video and DVD player • Flip chart stands and display boards • Computers, internet access and printers available

• Flexible staging and a hearing loop • Free parking • Comfortable refreshment lounge • Wheelchair access to the ground floor • Self service or prepared Fairtrade refreshments

Co-op Education Centre, 11 Fore Street, Ipswich IP4 1JW T: 01473 280316 F: 01473 218098 E: education@eastofengland.coop Building a better Society • www.eastofengland.coop


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