FOR IMMEDIATE RELEASE April 1, 2016
Media Contacts: Phil Pantano Pantano & Associates Phone: 716-601-4128 E-mail: phil@pantanoPR.com
SENECA RESORTS & CASINOS DOUBLE DOWN WITH TWO FOUR DIAMOND AWARDS FROM AAA Niagara, Allegany casino hotels earn prestigious honor NIAGARA FALLS, N.Y. and SALAMANCA, N.Y. – Seneca Resorts & Casinos once again stood out among the stars of the hospitality industry, as AAA Western and Central New York honored the region’s best and brightest. Seneca Niagara Resort & Casino and Seneca Allegany Resort & Casino each earned the prestigious AAA Four Diamond Award®, which recognizes hotels that are upscale in all areas, providing guests with accommodations that are progressively more refined and stylish, according to AAA. In all, only 16 hotels and one restaurant from a 25-county area of Upstate New York earned Four Diamond status. “Every day, thousands of people choose to make our properties part of their travel plans,” said Audrey Oswell, chief operating officer, Seneca Gaming Corporation. “The high standards of the Four Diamond Award reflect the commitment to excellent service that our 4,000 employees bring to our guests. We are honored to have been continually recognized in this elite class.” Seneca Niagara Casino & Hotel, with its iconic 26-story, 604-room hotel tower, has received the award every year since 2006. The largest hotel in Upstate New York, Seneca Niagara has been synonymous with luxury from the day it opened its doors. Inside, a true resort experience awaits. The hotel’s rooms are equipped with upscale amenities, including pillow-top beds, oversized showers, flat-screen TVs, and free wireless Internet access. Guests can pamper themselves at the property’s full-service Spa, with services including Swedish
body massage, desert-heat body wrap, or the signature Caviar & Pearls Facial, and treat themselves to a manicure, pedicure, waxing treatment or new hairstyle at the full-service Salon. The culinary wonders at Seneca Niagara span the spectrum from fine dining to mealson-the-go, with no less than ten dining destinations to choose from. Of course, the rush of excitement can be felt across the resort’s 147,000-square-foot gaming floor, where guests can enjoy more than 3,600 slot machines and 90 table games. No visit would be complete without stopping by STIR, Seneca Niagara’s high-energy feature bar, which creates a focal point of activity and excitement with live performances, a massive 43-foot high-definition video wall, and a large, inviting dance floor. The jewel of the Southern Tier, Seneca Allegany Resort & Casino has earned a Four Diamond rating each year since 2009. The Southern Tier region’s only AAA Four Diamond Award-winning resort features 413 luxurious hotel rooms, each with picturesque mountain views, complete with upscale amenities. A full range of services are offered in the Spa and Salon, where guests can enjoy a massage, body wrap, facial, manicure, and pedicure, or take on a fresh new look with Seneca Allegany’s professional stylists. Seneca Allegany Resort & Casino’s mix of fine dining and casual restaurant options offer something for everyone, from award-winning steak and seafood and authentic Italian cuisine to a bountiful buffet and 24hour options for early risers and night owls. Seneca Allegany Resort & Casino is home to nearly 2,000 state-of-the-art slot machines and 33 table games across the resort’s newlyredesigned 68,000-square-foot casino floor, which not only lets guests enjoy all of their favorite games, but also offers a level of comfort they won’t find anywhere else. "We are pleased to present the coveted Four Diamond award to both Seneca Niagara Resort & Casino and Seneca Allegany Resort & Casino," said Tony Spada, president, AAA Western and Central New York. "Their Four Diamond recognition is a testament to their commitment to exceptional customer service." "Four Diamond status is not easy to achieve," added Carol DiOrio, vice president of travel, AAA Western and Central New York. "Less than six percent of 58,000 AAA approved properties make the elite Four Diamond list." For 80 years, AAA has used professional inspectors to conduct in-person property inspections. AAA offers the only rating system using comprehensive, on-site professional hotel and restaurant evaluations guided by member priorities. Hotels at the Four Diamond level are committed to providing every guest with a personalized experience and attentive service in comfortable, high-quality surroundings, according to AAA. They typically offer an extensive array of amenities and guest services.
Since opening Seneca Niagara Casino in 2002, Seneca Gaming Corporation has grown into one of the region’s largest private sector employers and the leading name in hospitality. The three Seneca Resorts & Casinos properties in Niagara Falls, Salamanca and Buffalo employ approximately 4,000 people and welcome approximately 15 million guests each year. For more information, visit www.SenecaCasinos.com. About Seneca Resorts & Casinos Seneca Niagara Resort & Casino is located just minutes from the world-famous Niagara Falls in Niagara Falls, New York, near the Canadian border. The property is open 24 hours a day, seven days a week and 365 days a year. Guests can enjoy 147,000 square feet of gaming space with more than 3,600 slot machines and 90 table games, 10 restaurants, live entertainment and a AAA Four Diamond Award-winning, 26-story hotel with 604 deluxe rooms and suites, a spa and salon, fitness center, indoor pool and STIR – the area’s ultimate high-energy feature bar with live entertainment, signature cocktails, and a stunning 43-foot high-definition video wall. Seneca Allegany Resort & Casino is nestled at the foot of the majestic Allegheny Mountains along the New York/Pennsylvania border and is located off exit 20 of the Interstate 86 near U.S. Route 219. The property is open 24 hours a day, seven days a week and 365 days a year. Guests can enjoy nearly 2,000 slot machines and more than 30 table games, seven dining locations, live entertainment and a AAA Four Diamond Award-winning hotel with 413 deluxe rooms and suites, a spa and salon, fitness center and indoor pool. More information is available by calling 1-877-8-SENECA (1-877-873-6322) or visiting www.SenecaCasinos.com. Connect with us on Facebook, follow us on Twitter and Instagram, download our mobile app and view us on YouTube. ###