FOR IMMEDIATE RELEASE June 1, 2015
Media Contacts: Phil Pantano Pantano & Associates Phone: 716-601-4128 E-mail: phil@pantanoPR.com
SENECA ALLEGANY, SENECA NIAGARA RESORTS EARN HALL OF FAME HONOR FROM TRIPADVISOR Resort properties have earned Certificate of Excellence five consecutive years NIAGARA FALLS, N.Y. and SALAMANCA, N.Y. – The results are in, and once again the Seneca Resorts name stands among the best in the hospitality industry. Seneca Resorts & Casinos announced that its two resort properties – Seneca Niagara Resort & Casino in Niagara Falls and Seneca Allegany Resort & Casino in Salamanca – have each once again received the Certificate of Excellence Award from TripAdvisor, the world’s largest travel site. Seneca Niagara also had two of its restaurants, The Western Door steakhouse and Blues Burger Bar, earn the award, while the Seneca Café at Seneca Allegany Resort & Casino was also recognized. The Certificate of Excellence award celebrates hospitality excellence worldwide and is given to accommodations, restaurants, and attractions listed on TripAdvisor that consistently achieve outstanding traveler reviews on the site. In addition, both Seneca Niagara and Seneca Allegany have been named Certificate of Excellence Hall of Fame winners for having earned a Certificate of Excellence during each of the past five years. Of the thousands of properties across the United States reviewed on TripAdvisor, only one in five are Certificate of Excellence Hall of Fame winners.
“Earning the respect, confidence and satisfaction of our guests is our ultimate goal,” said Audrey Oswell, chief operating officer, Seneca Resorts & Casinos. “The fact that our guests have regularly held Seneca Niagara and Seneca Allegany in such high regard makes this honor even more rewarding. It reflects the commitment made by everyone at Seneca Resorts & Casinos to make each day at our properties a memorable occasion.” Seneca Niagara Resort & Casino is located just minutes from the world-famous Niagara Falls in Western New York, near the Canadian border. The property is open 24 hours a day, seven days a week and 365 days a year. Guests can enjoy 147,000 square feet of gaming space with more than 3,600 slot machines and 90 table games, 10 restaurants, live entertainment and a AAA Four Diamond Award-winning, 26-story hotel with 604 deluxe rooms and suites, a spa and salon, fitness center, indoor pool and STIR – the new high-energy feature bar with a 43-foot high-definition video wall. The Western Door is regularly regarded as one of the finest steakhouses in the region. The award-winning restaurant offers diners an expansive menu complete with the highest quality steaks and chops and the freshest seafood, flown in daily. In addition to mouthwatering entrees, the Western Door also offers the finest selection of wines from the nearby Finger Lakes region and around the world. The restaurant is open for dinner seven days a week beginning at 5 p.m. Located on the resort’s west concourse, Blues Burger Bar specializes in piled-high deliciousness. The menu features handcrafted half-pound burgers that are made to order, grilled to perfection and topped with the freshest ingredients. Blues opens at 11 a.m. seven days a week. Seneca Allegany Resort & Casino is nestled at the foot of the majestic Allegheny Mountains along the New York/Pennsylvania border and is located off exit 20 of the Interstate 86 near U.S. Route 219. The property is open 24 hours a day, seven days a week and 365 days a year. Guests can enjoy nearly 2,000 slot machines and more than 30 table games, seven dining locations, live entertainment and a AAA Four Diamond Award-winning hotel with 413 deluxe rooms and suites, a spa and salon, fitness center and indoor pool.
The Seneca CafĂŠ has something for every visitor to Seneca Allegany Resort & Casino to enjoy. Open 24 hours a day, the popular eatery boasts a robust menu full of delicious options for breakfast, lunch, dinner and anytime after or in between. No matter what that craving, the chef-inspired menu items at the Seneca CafĂŠ are sure to fit the bill. The guest experience at both Seneca Niagara and Seneca Allegany includes upscale amenities including a pillow-top bed with luxurious Egyptian cotton sheets, oversized shower, flatscreen television, and free wireless Internet access. When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account the quality, quantity and recency of reviews and opinions submitted by travelers on TripAdvisor over a 12-month period, as well as a business's tenure and ranking on the Popularity Index on the site. To qualify for the award, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months. For more information on Seneca Resorts & Casinos, call 1-877-8-SENECA (1-877-873-6322) or visit www.SenecaCasinos.com. You can also connect with us on Facebook, follow us on Twitter and Instagram, download our mobile app and view us on YouTube. ###