Controller SC-05
SC-05 PC based Stand alone Controller
User and Installation Manual
Revision 1.2
User Manual
24.06.2003
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Controller SC-05
Contents Introduction Application and Performance Controller Structure Controller Application Access System Layout System components Specific terminology Factory Settings Controller Connection Controller Circuit Board Equipment Connection to Controller Lock Connection Readers Connection PC connection Request to Exit Button Door Contact Intruder detector Equipment Disabling Alarm Signal Output Application(AUX2) Emergency Opening Input Turnstile Control Controller Database Master Keys Privileged Keys User Keys Controller Programming Programming in a Stand Alone mode Master Key Entry User Keys Entry Privileged Keys Entry Privileged and User Keys Deletion All Keys Deletion System Operation Passage to and from Premises Open Door Indication System Switching to and from Intruder Alarm Mode Alarm Mode Termination Warranty
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3 3 3 4 4 4 6 9 10 10 12 12 12 13 13 13 13 14 14 14 14 16 16 16 16 17 17 17 18 18 18 19 20 20 20 20 21 22
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Controller SC-05
Introduction Application and Performance SC- 05 stand alone controller (hereinafter, controller) is purposed for installation of simple up to two doors (two readers) access control systems based on contact less Proximity keys. A key has a unique number (or code) applied in the course of manufacturing. If the key code has been introduced into controller memory (database – DB) it obtains certain rights within the system, e.g. it unlocks the door. Controller can work in two modes: q
Stand alone mode. In this case controller programming is performed with the help of Master Card (Master Key.)
q
Operation with computer. This mode is recommended as you can adjust controller functions, its programming is easier and it is possible to accumulate all events to PC database with analysis and report generation including time attendance reports. While operating with computer MACS software is required.
NOTE: This manual provides description of the installation and stand alone mode. Operation with computer is described in MACS software manual.
Controller Structure SC-05 controller’s PCB is fixed in a plastic hard case with a built-in power supply unit.
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Controller SC-05
Controller Application You can arrange a simple access control system with advanced features based on a stand alone controller. Such a system aside from an access control can also provide security system features. It should be also noted that all features of the controller can be realized only with MACS software.
Access System Layout A standard access system based on SC-05 Controller is shown in Figure 1. Below there is a summary of individual system components. With regard to actual requirements you can use or reject individual system features and devices, as it is shown in the figure. Door contact, internal reader (instead of request to exit button), motion detector, disable switch (hold switch) and a siren (or another alarm device) are optional. RS-232 port
SC-TP05 controller Alarm device
Alarm detector Distant request to exit
Printer Request to exit Door contact Electric lock Door to protected placement
Reader
Blocking
Figure 1. SC-05 Controller Based Standard System Configuration
System components Electric locks (LOCK1,LOCK2) A lock has to be electrically controlled and a lock of any type can be used: electric strike, electromagnetic or electromechanical lock. In general a controller can operate with any access device, for example, a turnstile. Request to Exit Button(RTE) Request to exit button is necessary for door opening from the inside while exiting, for intruder alarm mode switching, as well as for controller programming. If a door contact is installed this button is necessary because manual door opening (for example, with a door handle) will be considered by controller as a door break. If door monitoring (door contact) is not applied and request to exit button installation is not planned, it is recommended to User Manual
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Controller SC-05 enter master keys prior to controller installation with a normally opened button connected to request to exit button contacts during programming. If two readers are installed in the system (a two-way passage), request to exit button does not open the door and is used to switch the system to intruder alarm mode only. Door Contact (DC1) Door contact is purposed for door state watch. With its help the controller watches the door state and in situations when door opening has not been authorized (for example, broken) alarm is initiated. Moreover, with the help of door contact the controller is able to watch the door state and to close it after a set time, if the door has been left open. If door contact is available it is strongly recommended to install a door closer purposed for door automatic closing any time when somebody has entered the premises. Optional Door Contact (DC2) Optional door contact is necessary when some specific types of turnstiles with two turn detectors (one for each direction.) are connected to controller Intruder detector Controller has an extra input for alarm detector (intruder detector, for example, a motion detector) that allows to monitor intrusions into premises and to produce alarm signal in intruder alarm mode. Alarm Device(AUX2) Controller has a relay output that can be programmed as an alarm output. A stand alone alarm device (a siren or a flashbulb) or a general building alarm system can be connected to the alarm output. Disable Switch(HOLD) Disable switch makes it possible to prohibit door opening with user keys for the time when it is on. For example, it can be required, if the premises owner would like to prohibit entry of other persons who have keys with the right of entry. Distant Request to Exit Button (DRTE) In case when controller works in a two-way passage mode under the key (two readers are applied) request to exit button should be disconnected. In this situation, if it may be required to open the door without a card (for example, from a secretary working place) a distant request to exit button should be connected which operates similar to the request to exit button. Computer(COM) For connecting the controller to serial port (RS-232) of the computer. It allows to work with the MACS software and enjoy the following advantages:
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Controller SC-05 q
Accumulation and storage of system configuration and user list on hard disc as well as possibility of data accumulation about events within the system (events register) are provided for.
q
Controller programming gets simpler. Besides, a number of operation modes can be specified with PC only.
q
Software includes report generation modules , such as a labor time accounting module (version 2.0 and higher). Reports can be reviewed on the display and printed with the help of a standard printer.
q
Databases can be copied from one controller to another, if they are used at several entries.
q
Selective system event on-line printout at dot-matrix printer is possible.
Specific terminology For complete understanding of controller operation and programming it is necessary to specify some terms used below: Lock Operating Time Time period for which lock control relay is switched on. If controller is used with a turnstile this period is similar both for LOCK1 relay, and for LOCK2 relay. Lock Reset by Door Contact Reset by Door Contacts, in this mode lock operating time is not worked to the end, if the door has been closed before this period expire. This mode eliminates double door opening at single card presentation. Lock with Memory This is a type of electromechanical locks which even after a short voltage pulse stay opened until the door is opened and shut again. Door Operating Time This is the time after lock relay switching off during which the door can stay open without producing open door signal. Thus, standard passage time (from card presentation to door closing) is equal to [lock_operating_time + door_operating_time.] Exit Time This is the time during which the door should be closed after it has been switched to intruder alarm mode. Intruder detectors have to get to a stand-by mode within this period (if they are connected.) If either door contact or intruder detector stays switched off after this period expiry, the system will not be able to switch to intruder alarm mode. Loop (Detector Four State Monitoring) Intruder detector can be connected to load resistors in a way permitting controller to identify one of four detector loop states: standard state, detector active state, loop failure and loop short-circuit.
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Controller SC-05 DC Inversion Most of door contacts are closed in normal state and opened in active state. However, there are door contacts (for example, in some types of turnstiles) which are opened in normal state and closed in active state (for such contacts this option should be included.) Controller provides for connection of both types door contacts. Open Door Beep When this option is applied, a beep is produced by reader to remind that the door should be closed, if after door operating time expiry the door is still open. Door closing or appropriate privileged card presentation will result in beep switch-off. Actual passage In actual passage mode the fact of user passage through the door or the turnstile is registered at real door opening, not at lock relay actuation. Note that door contact performance is a must. This mode is reasonable only with PC when passage data are accumulated. Break-in In this mode door contact actuation without authorized door opening with a card or RTE/DRTE shall initiate a door break event irrespective of the fact if intruder alarm mode is on or off. Turnstile operation Unlike a lock a turnstile has to be not simply opened but opened either for entry or for exit. This mode allows to use not only a lock relay for turnstile control, but the second optional controller relay as well. In this case a lock relay is used to open a turnstile gate for entrance meanwhile the second relay is used to open it for exit providing for control of a directed two-way passage. Dallas Keys This feature indicates to controller a type of applied identifier: Proximity reader or TouchMemory key pocket. Optional Door Contact – DC2 (DT) Controller provides for connection of two door contacts that can be required with some types of turnstiles. Such turnstiles have two turn detectors (one for each direction.) DT Inversion Similar to door contact inversion Event-initiated relay performance Optional relay is actuated by a selected event and preserves its state until the event that has initiated its actuation is terminated. Pulse Mode In this mode optional relay operating time and actuation delay are equal to appropriate time relay and delay settings.
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Controller SC-05 Switching Mode Optional relay works in a so called trigger mode. That is, occurrence of the next event to which optional relay actuation has been preset will change relay state to the opposite. For example, relay actuation has been preset to the event “standard key entry.” In this case the first user entry will switch the relay on, the second user entry will switch it off, the third user entry will switch it on, etc. Turnstile Type This feature specifies turnstile operation logic’s with regard to turn detectors signal processing. For more detailed information on the issue refer to MACS SW Manual.
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Controller SC-05
Factory Settings While being manufactured controller is configured for operation in stand alone mode with the following settings: q
Lock operating time
3s
q
Lock reset by door contact
Yes
q
Lock with memory
No
q
Door operating time
20 s
q
Exit time
10 s
q
Internal reader
NO
q
RTE button (request to exit)
Yes
q
Door contact (DC)
Yes
q
Distant RTE
Yes
q
Intruder detector
Yes
q
Loop
No
q
Disable switch
Yes
q
DC inversion
No
q
Open door beep
Yes
q
Actual passage
No
q
Break-in
No
q
Turnstile operation
No
q
Dallas keys
No
q
Optional door contact (DT)
No
q
DT inversion
No
q
Optional relay operating time
5s
q
Optional relay time delay
0s
q
Event relay performance
No
q
Pulse mode
Yes
q
Switching mode
No
q
Optional relay response to:
ALARM
q
Turnstile type
No
While ordering controllers you can request for configuration differing from the above or to purchase MACS software for controller operating configuring. Note: If door contact or intruder detector is not installed, corresponding inputs should be connected by jumpers at controller terminals during controller installation.
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Controller SC-05
Controller Connection Controller Circuit Board SC-05 Controller has connector terminals for connection to system components (refer to Figure 2 below):
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Controller SC-05 Contacts functions are described in Table 1 below. Terminal AC IN +BAT+ LOCK -
Description 14.5V to 16.5V AC ,25VA Battery Input, Sealed Lead Acid Type 12V /4Ah and up to 7Ah
Wire for “Normally Open” contact.
NC
Wire for “Normally Close” contact.
Wire for “Normally Open” contact.
NC
Wire for “Normally Close” contact.
C NO
Wire for “Common” contact Wire for “Normally Open” contact.
NC
Wire for “Normally Close” contact. Wire for “Common” contact External reader Voltage Input. External reader signal input External reader LED control External reader beeper control External reader GND Internal reader Voltage Input. Internal reader signal input Internal reader LED control Internal reader beeper control Internal reader GND Request to exit button. Request to exit button.
DC1
Door contact connection input
DC2
Emergency lock release input
HOLD +5V TXD RXD GND SIG GND
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Lock 1 Relay Contacts.
Wire for “Common” contact
NO
C +12V IO1 LD1 BP1 GND +12V IO2 LD2 BP1 GND RTE DRTE STOP
Red Wire + Black Wire -
Voltage out for feeding the locks
NO
C
Note
Disable mode switch input. Not In Use RS-232 transducer output RS-232 receiver input Common GND Wire for “Normally Close” contact Common GND
Lock 2 Relay Contacts.
Auxiliary 2 Relay Contacts.
Reader 1 External Reader
Normally Open Normally Open For Turnstile only Normally Closed For Turnstile only Normally Open For connection to PC to Serial Comm Port (RS-232) For Motion Detector connection
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Controller SC-05 12V SIG GND
Voltage output Wire for “Normally Close” contact Common GND
SIG GND
Wire for “Normally open” contact Common GND
For Emergency open connection For Tamper connection
Equipment Connection to Controller Controller connection to peripheral equipment is shown at Figure 2.
Lock Connection Lock connection depends on its type. Two lock types are available: Normallyopened (without voltage) and Normally-closed locks. While using the Normallyopened type connect the LOCK to the NC relay contact.
Readers Connection Controller is commonly completed with PR-03 or PR-04 Readers. In this case a reader is connected to a controller in accordance with Table 2. If other type of readers are used, please, consult controllers and readers Vendor to specify their features and way of connection to controller. Table 2 Controller Terminal +12V Io LD Bp GND GND
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Description Reader power supply Wire for reader signal input Reader LED control Reader beep controller Wire for stand-by mode indication connection (red LED) Common wire
PR-03/04 Reader Cable
Color
+12V D0/Sig Led-G BEEP Led-R
Red Green/White Orange Yellow Brown
GND
Black
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Controller SC-05
PC connection Connect the wires of the PC com connection by according to the following table. Description
Color
TXD
RS-232 transducer output
Blue
RXD
RS-232 receiver input
Yellow/Green
+5V
Not In Use
GND
Common wire
Controller Terminals
Black/Brown
Request to Exit Button If door monitoring is applied, it is necessary to use a request to exit button at a one-way passage. It is necessary because a simple manual door opening shall be evaluated as door break. Request to exit button application is desirable in other cases as well. For example, an applied lock may be deprived of manual opening. Such situation may occur, if an electromagnetic lock which can be opened only on controller command is used. Moreover, request to exit button is necessary for system programming and for switching to intruder alarm mode. Request to exit button has to have normally opened contacts.
Door Contact Normally opened door contact is connected between DC1 and GND controller terminals. Optional door contact is connected between DC2 and GND controller terminals. Optional door contact is used for connection to some types of turnstiles with two turn detectors (one detector per each turn direction.) If door contact and/or optional door contact is not applied, DC1 and GND terminals and/or DC2 and GND terminals at controller circuit board should be connected during controller installation
Intruder detector If you want to watch door state and to secure a room with the help of an optional door contact as well (for example, with motion detector), normally closed contacts of such a detector should be connected between SENS and GND terminals. If it is an active detector (demands for power supply), it can be powered from controller circuit board (terminal “+12V� close to SENS and GND terminal.) If intruder detector is not used, SENS and GND terminals at controller circuit board should be connected during controller installation
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Controller SC-05
Equipment Disabling Equipment disabling input allows temporary controller switching to a mode when cards without proper privilege (all user keys in a stand alone mode) have no access to premises. Normally opened disable switch should be connected to controller between HOLD and GND terminals.
Alarm Signal Output Application(AUX2) If controller is operated in a stand alone mode an optional door contact is preset to actuation in case of alarm. Alarm is initiated if intruder detector has been actuated in intruder alarm mode or the door with a door contact has been broken-in.
Emergency Opening Input Emergency opening input (emergency lock release) should be used for emergency door opening in case of fire. Closing of EMERG terminal to a (GND) will result in lock relay actuation irrespective of controller state and mode. The lock will stay open as long as signal is available at EMERG input.
Turnstile Control SC-05 Controller provides for an opportunity of a full scale turnstile control. To realize such an opportunity the controller should be correspondingly programmed with the help of MACS software or another configuration should be requested from Vendor. To perform turnstile control the following features should be taken into account: q
Second relay should be connected to provide for turnstile separate entry and exit control. Two individual control signals are produced for turnstile entry and exit opening.
q
It is quite possible to process signals from two turnstile turn detectors: this option is rather common.
q
It is possible to use inverted signals from turn detectors (when closed state corresponds to the open entry opposite to opened state as it is a case with door contact.)
q
Manual three-button control panel can be connected to controller. It is essential while working with computer, because opening from a controller manual control panel is usually recorded in events database unlike opening from a standard turnstile control panel that is recorded as an entry break-in.
Specific features of turnstile connection to controller are shown in Table 3. Terminal NO NC C NO
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Description Normally opened lock relay contact Normally closed lock relay contact “Common� lock relay contact Normally opened Relay 2 contact
Note LOCK1 contacts To open turnstile for entry
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Controller SC-05 NC C STOP DRTE RTE
Normally closed Relay 2 contact “Common” Relay 2 contact STOP button input ENTRY button input EXIT button input
LOCK2 contacts To open turnstile for exit To connect manual control panel
Manual control buttons are connected between corresponding input and GND terminal. Manual control panel is helpful both for single turnstile opening for entry or exit and to open a turnstile for multiple “unauthorized entry”, “unauthorized exit” or “unauthorized passage” (turnstile two-way release. To release turnstile for “unauthorized entry” it is necessary to push ENTRY and STOP buttons simultaneously. To release turnstile for “unauthorized exit” it is necessary to push EXIT and STOP buttons simultaneously To release turnstile for “unauthorized passage” it is necessary to push ENTRY and EXIT buttons simultaneously. Turnstile switch to standard mode is performed by pushing STOP button.
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Controller SC-05
Controller Database Controller database (DB) stores data about keys (cards and key-tags) registered in the system, i.e. entered while programming. Total DB capacity is 1500 keys. All keys are distributed into 3 groups: q
Master keys
q
Privileged keys
q
User keys
In memory they are stored in succession in registration order. DB is empty when supplied.
Master Keys Master key functions are as follows: q
To enter programming mode.
q
To enter and to delete new user and privileged keys.
Privileged Keys Privileged key functions are as follows: q
To obtain access to a room in any mode, including intruder alarm mode and disable mode.
q
To switch the system to and from intruder alarm mode.
q
To switch open door beep off.
q
To switch alarm signal off.
User Keys User keys allow to obtain access to premises, if intruder alarm mode or disable mode are off.
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Controller SC-05
Controller Programming Programming in a Stand Alone mode We strongly recommend programming the controller by the PC software. But sometimes it is necessary to program controller while not connected to PC (power failure or computer failed and etc.) The following program options can be performed in a stand alone mode: q
Master keys addition
q
Privileged keys addition
q
User keys addition
q
Delete keys (Users)
q
DB memory erase
The first step after controller connection is to enter one or more master keys (MK) because they are necessary to perform all other steps related to controller programming. To simplify programming procedure it is recommended to use programming tables where database key number (in accordance with a entry order) and data about its owner is filled in. Filled table may be helpful in the course of further system reprogramming. In a stand alone mode selective keys deletion can be performed only with the help of the table. Note: Hereinafter, a phrase “to present a keys� is often used. It means presentation of Proximity key to produce a signal conforming a key code reading (a short beep.) After a beep is produced the key should be taken away from the reader.
Master Key Entry A new controller has no data in its database, so a below special procedure should be performed. To enter master keys the following steps are required: 1. In power supply switching-off condition push request to exit button and hold it on (if the button is not installed, connect RTE and GND clips at controller circuit board. 2. Switch controller on. 3. LED blinking confirms switching to programming mode. 4. Release request to exit button (disconnect RTE and GND clips.) 5. Present Master Key 1 (MK1) to external reader. 6. Present a required quantity of keys successively. If neither of new MK has not been presented to reader within 5 s, automatic switch to standard operation mode occurs without master keys entering.
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Controller SC-05 After entering any type of keys controller automatically returns to standard operation mode in 10 s after presentation of the latest entered key. It is not necessary to wait for 10 s to terminate programming mode. In any case while switching back to standard operation mode a green LED stops blinking and after this a short beep is produced.
User Keys Entry The following steps are required to enter user keys: 1. Present any master key to reader. Controller switches to programming mode that is verified by LED blinking. 2. Present a new key (to be entered.) 3. Repeat Step 2 for all subsequent keys to be entered. 4. To return back present MK (if at lest one key has been entered) or wait for 10 s till controller switches back to standard operation mode. If the key to be entered is available in database the controller just copies its privileges. In this case no indication occurs. If in the course of key entry the controller produces on short and three long beeps it means that controller DB is full and the key cannot be entered.
Privileged Keys Entry Privileged keys entry is similar to that of user keys. the difference is in switching to this mode: 1. Present any master key to reader. Controller switches to programming mode that is verified by LED blinking. 2. Present MK once again. 3. Present a new privileged key (to be entered.) 4. Repeat Step 3 for all subsequent privileged keys to be entered. 5. To return back present MK (if at lest one key has been entered) or wait for 10 s till controller switches back to standard operation mode. If the key to be entered is available in database the controller just copies its privileges. In this case no indication occurs. If in the course of key entry the controller produces on short and three long beeps it means that controller DB is full and the key cannot be entered.
Privileged and User Keys Deletion In some cases it is necessary to delete a key from database, for example, if a key is lost, broken or taken away by a dismissed employee. The below procedure allows to delete any key. It should be noted that key deletion is made by loop, i.e. Key N ahs to be deleted with Key N-1 and the first key has to be deleted with the last one. Note: After key (keys) deletion the next key to be entered shall be entered not to the end of DB but to the first vacant position. For example, if totally User Manual
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Controller SC-05 19 keys have been entered and then Key 12 has been deleted the first key to be entered shall be registered in DB as Key 12, the next one as Key 20, etc. Controller programming table should be carefully run for correct DB operation. Key deletion procedure includes the following steps: 1. Present any master key. Controller switches to programming mode (frequent LED blinking.) 2. Present MK once again. 3. Press request to exit button and holding it present MK for the third time. Reader LED keeps on blinking. 4. Release request to exit button. Controller switches to key deletion mode. 5. Present the key preceding to that to be deleted. Controller deletes the key. 6. I f necessary, repeat Step 5 for other keys. If neither key was deleted wait 10 s for mode termination. If at least one key has been deleted terminate the mode with MK presentation. A group of keys can be deleted with one key. For example, if Keys 8, 9, 10, 11, 12, 13, 14, 15 and 16 are available in DB we can delete Keys 11, 12, 13 and 14 presenting Key 10 for times. Mode termination is achieved wither by time (10 s after the last procedure), or by MK presentation. The above procedure allows to delete any key, including master keys, but at least one card (key) with the help of which the rest keys are being deleted, shall always be left.
All Keys Deletion The procedure allows to clear the entire controller DB. The following steps are required for entire DB clearing: 1. Present MK. LED blinking will verify switching to programming mode. 2. Press request to exit button, hold it and present MK once again waiting for about 10 s (till a beep is produced.) 3. After a beep release request to exit button. The entire DB is clear and controller is in standard operation mode.
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Controller SC-05
System Operation Passage to and from Premises To enter premises it is necessary to present a key to reader. A short beep is indicative of a key code readout. If the key has a right of access a green LED will light up (for lock opening time) and a lock will release the door. If the door has not got released the following scenarios are possible: q A key is not recorded in controller database. q You present a user key whereas a system is in intruder alarm mode or disable mode. Note: If a system is in intruder alarm mode a red LED is on and a green LED blinks from time to time. To exit from premises press request to exit button. The will be released for a set time. Note: If door monitoring is not used request to exit button may be not available. In this case a lock should be opened manually with a handle on the inner door side.
Open Door Indication If door monitoring is used (door contacts are installed and connected) and open door warning option is switched on, as soon as lock operating time expires the controller waits for a preset period (open door time) and if the door is not closed by this time the reader produces interrupted beeps. Beeping stops with door closing or after privileged key presentation. In latter case the door can be left open without warning signal that, however, will restarted at the next door opening.
System Switching to and from Intruder Alarm Mode If you have a privileged key then leaving premises you can switch the system to intruder alarm mode. In intrude alarm mode door opening or actuation of optional detector connected to controller initiates alarm signal at controller output (if an appropriate option is included during system programming.) The following steps should be performed to switch the system into intruder alarm mode. q
Press request to exit button.
q
Holding request to exit button and open the door.
q
Holding request to exit button pressed wait for a beep.
q
Release request to exit button.
q
Present a privileged key to reader within 5 s after a beep.
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Controller SC-05 q
Exit premises and shut the door. On expiry of preset time (10 s default) purposed for intruder detector damping the system switches to intruder alarm mode that is verified by green LED blinking.
Note: If alarm detector is active at the moment when the system is supposedly switched to intruder alarm mode this mode of operation cannot be realized. To switch the system from intruder alarm mode privileged key presentation is sufficient. The system will automatically switch from intruder alarm mode and the door will be released. User keys have no access right in intruder alarm mode.???????????????? ????? ? ?????? ?????? ?? ?? ??? ??????? ? ?????????.
Alarm Mode Termination If a forced door opening occurs in a system switched to intruder alarm mode or external alarm system detector is initiated, the system switches to alarm mode. To exit from this mode a privileged key should be presented. The system will immediately returns to standard operation mode and the door will be released. Note: As security service may necessitate to clarify and eliminate alarm situation security guards should be provided with a privileged “on-duty� key.
Technical Specifications Operation modes:
Stand Alone / On line linked to PC
User database capacity:
1500 Users
Readers support:
1 or 2
Doors support:
1or 2
Relays outputs:
2 for doors / 1 for Alarm
Inputs:
Request to exit, Distant Request to exit, 2 Door contacts, Stop (for turnstile mode), Hold, Sensor, Emergency (for emergency open of 2 door relays), Tamper.
PC interface:
RS 232 (Com port)
Power Supply:
AC in 15-16.5V (25VA)
Battery backup:
up to 12V 7Am/h
Size of the plastic box: Weight:
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34sm x 27,5sm 2,5 kg
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Controller SC-05
Warranty Manufacturer guarantees trouble proof operation of the device during 12 months from the date of sale. Warranty is not applicable to devices used with violation of operating rules and modes, as well as to devices having mechanical damage. Warranty is not effective without a note about a date of sale or documents verifying the fact of sale. Consult you Vendor on after-sale service.
Date of sale
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_____________ 2003
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