Datapark DP6000 User Guide by Sertek Servicios Tecnologicos

Userâ&#x20AC;&#x2122;s Guide

Series: DP 6000 Cashier Station

Contents 1.0 Introduction ........................................................................................................................... 3 Functionality and Features ................................................................................................................. 3 Navigating and identifying the Operating windows ........................................................................... 3

1.1 Transaction types .................................................................................................................. 4 Vehicle transaction (Rate) ................................................................................................................... 4 Register transaction (Deposit) ............................................................................................................. 4 Refund transaction .............................................................................................................................. 4

1.2 Keyboard Configuration (Hotkeys) ..................................................................................... 6 Key Combinations not Permitted ........................................................................................................ 6

1.3 Pop Menus ............................................................................................................................. 6 2.0 Signing In and Signing Off ................................................................................................... 7 3.0 Default Rate [ENTER] ...........................................................................................................7 Using the Default Rate ......................................................................................................................... 8

3.1 Typing an Entry Time ............................................................................................................ 8 Entry on the same day (current day): ................................................................................................. 8 Entry from an earlier date ................................................................................................................... 8 Entry from an earlier month ............................................................................................................... 8 Entry from an earlier year ................................................................................................................... 8

4.0 Processing Rate Transactions .............................................................................................9 4.1 Processing a Standard transaction with a Validator/Reader ............................................ 9 4.2 Processing Manual Default transaction with Validator ..................................................... 9 4.3 Processing Manual Default transaction without Validator ...............................................9 4.4 Variable Rates ........................................................................................................................ 9 4.4.1 Processing a non Default Variable Rate with Validator/Reader .............................................. 10 4.4.2 Processing a non Default Variable Rate without Validator/Reader ........................................ 10

4.5 Fixed Rates .......................................................................................................................... 10 4.5.1 Processing Fixed Rates with Validator/Reader ........................................................................ 10 4.5.2 Processing Fixed Rates without a Validator/Reader ............................................................... 10

5.0 Optional applications (Discount, Deposit and Refund) ................................................... 11 Discount ..................................................................................................................................... 11 Coupon discount....................................................................................................................... 11 Normal discount ....................................................................................................................... 11 Duplicate discounting ............................................................................................................... 11 5.1 Applying a Coupon discount to a Rate transaction ................................................................... 11 5.2 Applying a Normal discount to a Rate transaction .................................................................... 12

Deposit ....................................................................................................................................... 12 5.3 Applying a Deposit to a Rate transaction ................................................................................... 12

Refund ........................................................................................................................................ 12 5.4 Applying a Refund to a Rate transaction ................................................................................... 13

6.0 Processing Deposit and Refund Transactions ................................................................ 13 7.0 Processing Monthly Payments .......................................................................................... 13 8.0 Cancelling a Transaction .................................................................................................... 14 8.1 Completing a Transaction ........................................................................................................... 14 8.2 Using [CLEAR] ............................................................................................................................. 14 Using [CLEAR] to cancel an invalid entry time ............................................................................... 15

9.0 Entering Tender Amounts .................................................................................................. 15 9.1 Using Tender to Create a Short Payment ......................................................................... 15 9.2 Using Tender to make a Foreign Currency Payment ...................................................... 16 10.0 Paying with a Credit Card ................................................................................................ 16

11.0 Processing Debit (Value) and Usage Card Transactions .............................................. 17 11.1 Last Use Cards ............................................................................................................................ 17

12.0 Void Transactions ............................................................................................................. 17 13.0 Printing Receipts ............................................................................................................... 18 13.1 Printing a receipt by request ..................................................................................................... 18 13.2 Normal/Default Fee Transaction Receipt/Journal details ......................................................... 18 13.3 Rate Fee Transaction with Deposit Receipt/Journal details ..................................................... 19 13.4 Rate Fee Transaction with Refund Receipt/Journal details ..................................................... 19 13.5 Rate Fee Transaction with Fixed Discount Receipt/Journal details ........................................ 20 13.6 Rate Fee Transaction with Coupon Discount Receipt/Journal details .................................... 20 13.7 Rate Fee Transaction with Multiple Fixed Discounts Receipt/Journal details ........................ 21 13.8 Rate Fee Transaction with Multiple Coupon Discounts Receipt/Journal details .................... 21 13.9 Deposit Transaction Receipt/Journal details ............................................................................ 22 13.10 Refund Transaction Receipt/Journal details ........................................................................... 22 13.11 Credit Card Transaction Receipt/Journal details .................................................................. 23 13.12 Debit Card Transaction Receipt/Journal details ..................................................................... 23

14.0 The Main Menu .................................................................................................................. 24 0 Sign Off ................................................................................................................................. 24 1 Grand Subtotal Report ......................................................................................................... 24 2 Z Grand Total Report ........................................................................................................... 24 3 Shift Subtotal Report ............................................................................................................ 25 4 Z Shift Report ...................................................................................................................... 25 5 Operator Subtotal Report .................................................................................................... 25 6 Z Operator Report ................................................................................................................ 25 7 Set Time ............................................................................................................................... 25 8 Restart Fee Computer .......................................................................................................... 25 D Display RAM diag ............................................................................................................... 25 E Editor .................................................................................................................................... 25 ESC Close menu ............................................................................................................................ 25

Operator Subtotal and Total Report Format .......................................................................... 26 Operator Subtotal and Total Report Format Continued... .................................................... 27 Shift Subtotal, Total and Grand Total Report Format........................................................... 28 Shift Subtotal, Total and Grand Total Report Format Continued.. ...................................... 29 Shift Subtotal, Total and Grand Total Report Format Continued.. ...................................... 30 15.0 Ticket Printing ................................................................................................................... 31 15.1 Magnetic Stripe Ticket Printing ................................................................................................ 31 15.2 Slip Printer Ticket Printing ....................................................................................................... 31 Transaction type ................................................................................................................................ 31 Deposit Transactions ......................................................................................................................... 31 Refund Transactions .......................................................................................................................... 32 Discounts Applied ............................................................................................................................. 32

16.0 Troubleshooting ................................................................................................................ 33 16.1 Station is Operating to Slow ..................................................................................................... 33 16.2 Operator rights error dialog ...................................................................................................... 33 16.3 Validation Fail dialog (Central Pay) .......................................................................................... 33 16.4 Validation Fail (Exit Lane) ......................................................................................................... 33 16.5 Unable to change fee due ......................................................................................................... 33

1.0 Introduction The DP6000 series cashier station is a state of the art combination of a fee by time processor, cash register.

Functionality and Features The DataPark cashier station will eventually provide a range of functions other than fee calculation and revenue control. Already it operates as a ticket dispenser and in the future will also maintain or automatically update a card access database and encode a wide variety of cards. Each function places the station into a different mode, by default the station opens in operation (fee computer) mode. Issue and encode modes are selectable from hotkeys. A hotkey may be any key on the keyboard subject to programming configuration. The features available in operation mode are: Thirty-two variable or fixed rates One hundred and twenty-eight discounts or stores Improved rate calculation conditions Thirty-eight keys available for configuration; Proportional division to sales or no sales for discount and debit (value) card transactions Equipment message display Configuration for use of the Void key Sixteen configurable deposit (miscellaneous) types Sixteen configurable refund types Issue of normal or prepaid parking tickets

Navigating and identifying the Operating windows As shown if Figure 1 when in operation mode the screen has five separate windows. The five windows are: Messages This window appears in the same format as the standard DataPark on-line â&#x20AC;&#x153;Messagesâ&#x20AC;? dialog box and performs a similar function. The window displays any station and function messages as they occur. Current Transaction journal This window reflects the journal tape permitting easy review of keystrokes performed during a transaction. Entry time This window shows the current transaction entry time as read from a ticket or manually typed. Total During a transaction this window always shows the current amount due. When not in use the window displays 0.00. Option The title of this window varies throughout the process of a transaction. The station uses the window to enter data for the number of coupons or discount, deposit, refund and tender amounts. 3

Figure 1. - Cashier Station in idle mode Comment Row Located above the “Messages” window is a comment row. During the transaction process the row continuously changes by displaying the next range of actions available. Date, Time Row The current date, time and operator appear on the row directly beneath the “Messages” window.

1.1 Transaction types The fee computer generates three types of revenue transaction. A revenue transaction is complete after the operator presses the [TOTAL] key on the cashier station key board.

Vehicle transaction (Rate) A vehicle transaction relates to any revenue transaction that programs a ticket as an exit pass too or opens the gate. Some vehicle transactions are also zero transactions. Zero transactions occur because the length of stay was insufficient for a fee, or after presentation of a pass, coupons, debit or credit cards the fee due amounts to zero. Register transaction (Deposit) A register transaction relates to any money collected for reasons other than a vehicle transaction such as unrelated revenue or deposit collections. A vehicle may be present at the time of processing however the station assumes the vehicle has another means for exiting the garage. Refund transaction A refund transaction relates to any money paid out such as lost ticket refunds or expenditure.

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1.2 Keyboard Configuration (Hotkeys) The cashier station has eighty-four (84) keys, seven rows up and 12 columns across. The cashier station can configure all twenty-six alphabetic keys and all twelve function keys for use as “Hotkeys”. All available keys can also combine with the [CTRL], [ALT] and [SHIFT] keys increasing the number of “Hotkey” combinations to more than two hundred. The cashier station uses “Hotkeys” to switch modes, pop menus or activate specific rates, deposits or refunds.

Key Combinations not Permitted The cashier station program already uses some key combinations. When configuring hotkeys do not use any of the following key combinations. [ALT] + [F1]

- Print Receipt (Receipt key)

[SHIFT] + [F2]

- Opens the Main menu (Reports key)

[ALT] + [F8]

- Sign Off (Sign off key)

[SHIFT] + [F3]

- Void last transaction (VOID)

[ALT] + [F5]

- Monthly payment

In an emergency a standard keyboard can replace the cashier station keyboard. Use the above key combinations to perform the appropriate action. The following keys differ from the cashier station to a standard keyboard: Cashier Station [ENTER]

Standard keyboard [DELETE]

Cashier Station [CLEAR]

Standard keyboard [INSERT]

Cashier Station [TOTAL]

Standard Keyboard [ENTER]

1.3 Pop Menus The cashier station can assign a “hotkey” to pop a “Rate”, “Deposit”, “Refund” or “Discount” menu to the screen. Each menu lists every item available for the transaction type. Select an item in the list by using the arrows keys or typing the first letter of the description. Select [TOTAL] to apply the selection.

Figure 1.3. - Discount Pop Menu 6

Figure 2. - Station Shutdown waiting to Sign In 2.0 Signing In and Signing Off The Cashier Station is in shutdown mode (Figure 2) when the “Sign In” dialog box pops on the screen. The shutdown mode prevents the station from calculating or processing a transaction. The cashier station programs the operator sign in number, name, and password. The cashier station utilizes fixed number assignments ranging from 0 to 99. The cashier station can configure for each number a name, password, and user rights. By default the cashier station assigns Operator number “1”, with the name “1”, the password “1” and full rights (“0”). Signing In From the “Sign In” dialog box, “Name” field type either: - the fixed number (recommended for fast sign in) or the configured name Select [TOTAL] type the password and select [TOTAL] again. Signing Off To sign off select the [Sign Off] key. Find the [Sign Off] key on the top row, third from the left of the keyboard.

3.0 Default Rate [ENTER] The default rate calculates the fee in accordance with the advertized structure. The Cashier station can incorporate special time conditions into the default rate. A special time condition varies the normal fee for vehicles entering and/or leaving between specified time periods.

The cashier station accepts an unlimited number of special time conditions. This makes it possible to offer special conditions during the week, at night and on weekends. The default rate does not require an assigned â&#x20AC;&#x153;hotkeyâ&#x20AC;?. The default rate applies by selecting the [ENTER] key. Find the [ENTER] key to the right of the [0] key (Bottom row, four from the right).

Using the Default Rate Magnetic Stripe Validation Normally the cashier station calculates the rate encoded on the ticket, only use [ENTER] to process a ticket requiring the manual typing of the entry time. Barcode Validation Swiping the barcode through the reader causes the cashier station to automatically use the default rate to calculate the fee. Only use [ENTER] to process a ticket requiring the manual typing of the entry time. Manual Validation Use [ENTER] after manually typing the entry time, this will calculate the fee for all normal transactions.

3.1 Typing an Entry Time In some instances to calculate the fee the cashier station requires inputting the vehicle entry time manually. In most cases the entry time is for the current day, sometimes the time to enter is from a previous day, month or year. The date of the entry determines the amount of information to type.

Entry on the same date (current day): If the entry time to type is the same date as the current day type the entry hour and minute in military time. examples: 0800 equals 08:00 am, 1635 equals 4:35 pm

Entry from an earlier date If the entry time is from an early date type the date, military hour and minute. example: 131635 equals 13th day at 4:35 pm

Entry from an earlier month If the entry time is from an earlier month then type the month, the date, military hour and minute. example: 10311635 equals October 31 at 4:35 pm

Entry from an earlier year If the entry time is from another year then type the year, month, date, military hour and minute. example: 199912311635 equals 1999 December 31 at 4:35 pm

4.0 Processing Rate Transactions Processing fee transactions is the main function of the cashier station. The cashier station can connect to a magnetic stripe validator or a barcode reader to efficiently process the transactions. A validator or barcode reader automatically sends to the cashier station the ticket data for instant fee calculation. Using a validator or reader reduces the number of keystrokes per standard transaction.

4.1 Processing a Standard transaction with a Validator/Reader Step 1

Insert or swipe the ticket

Step 2

(optional) Apply any appropriate discount, deposit or refund

Step 3

Select one of the [TOTAL] keys

4.2 Processing Manual Default transaction with Validator or Slip Printer The procedure to process a manual transaction (typing the entry time) is quick and simple: Step 1

Type in entry time (as explained in 3.1)

Step 2

Select the [ENTER] key

Step 3

Insert the ticket into the validator or slip section of the printer

Step 4

(optional) Apply any appropriate discount, deposit or refund

Step 5

Select one of the [TOTAL] keys

4.3 Processing Manual Default transaction without Validator Step 1

Type in entry time (as explained in 3.1)

Step 2

Select the [ENTER] key

Step 3

(optional) Apply any appropriate discount, deposit or refund

Step 4

Select one of the [TOTAL] keys

4.4 Variable Rates Rates calculate by time (variable) or as a single amount (fixed) . Most often the default rate is a variable rate. Some garage operations require more than one variable rate. The cashier station permits the use of thirty-two rates of either variable or fixed type. Processing a non default variable rate is still a relatively quick process.

4.4.1 Processing a non Default Variable Rate with Validator/Reader Step 1 Insert or swipe the ticket Step 2

Select the variable rate or rate pop menu “hotkey” to apply

Step 3

(optional) Apply any appropriate discount, deposit or refund

Step 4

(optional) Insert ticket into slip printer

Step 5

Select one of the [TOTAL] keys

4.4.2 Processing a non Default Variable Rate without Validator/Reader Step 1 Type in entry time (as explained in 3.1) Step 2

Select the variable rate or rate pop menu “hotkey”

Step 3

(optional) Apply any appropriate discount, deposit or refund

Step 4

Insert ticket into slip section of the printer

Step 5

Select one of the [TOTAL] keys

4.5 Fixed Rates Fixed amount rate keys charge the same amount regardless of the time spent in the garage. Fixed rates can be increased by adding a deposit or multiplication of the key. Time discounts do not apply to fixed amount rates. It is possible to type or scan the entry time for a fixed amount transaction although it is not necessary.

4.5.1 Processing Fixed Rates with Validator/Reader Step 1 Insert or swipe the ticket Step 2

Select the fixed rate or rate pop menu “hotkey” to apply

Step 3

(optional) Apply any appropriate discount, deposit or refund

Step 4

(optional) Insert ticket into slip printer

Step 5

Select one of the [TOTAL] keys.

It is possible to skip “Step 1”. This will result in sending an on-line transaction entry time of 01/01 00:00 and fail to remove the barcode ticket from the in lot table.

4.5.2 Processing Fixed Rates without a Validator/Reader Step 1 Select the variable rate or rate pop menu “hotkey” to apply Step 2

(optional) Apply any appropriate discount, deposit or refund.

Step 3

Insert ticket into slip printer

Step 4

Select one of the [TOTAL] keys.

The station permits using a four step operation by typing the entry time as ”Step 1”.

5.0 Optional applications (Discount, Deposit and Refund) Optional applications occur when processing a “Rate” transaction. These options apply to variable or fixed rates. The options apply after selecting the rate to apply. The options enable increasing (apply Deposit) or decreasing (apply Discount or Refund) the amount due. The cashier station allows the application of more than one option per transaction.

Discount The cashier station uses two types of discount (coupon discount and normal discount).

Coupon discount When applying a coupon discount the option window becomes the “Coupon” window. Typing the number of coupons presented and selecting [ENTER] multiplies the discount value by the number of coupons and deducts the amount from the fee.

Normal discount A normal discount does not require the use of the number pad or [ENTER] key. Selecting a normal discount deducts the discount amount directly from the fee.

Duplicate discounting Both discounting methods permit multiple processing of the same or different discounts. The cashier station can apply several of the same or different discounts to the one fee transaction.

5.1 Applying a Coupon discount to a Rate transaction Process the Rate transaction to the (optional) step, the comment row reads as: Change rate, apply discounts/refunds/deposits hit CANCEL or TOTAL Step 1

Select the Coupon discount or discount pop menu “Hotkey” to apply

The option window becomes the Coupons window comment row reads as: Coupons: Press ENTER to confirm Step 2

Type the number of coupons presented

It is not possible to proceed until a number is typed into the window. Make the coupon value greater than the default value of 0.00. Step 3

(optional) Select [ENTER] to apply the discount and then apply this or another discount, deposit or refund

Step 4

Complete the transaction by selecting one of the [TOTAL] keys

5.2 Applying a Normal discount to a Rate transaction Process the Rate transaction to the (optional) step, the comment row reads as: Change rate, apply discounts/refunds/deposits hit CANCEL or TOTAL Step 1

Select the Normal discount or discount pop menu “Hotkey” to apply.

The discount immediately deducts from the fee and shows in the current transaction journal. Step 2

(optional) Apply this or another discount, deposit or refund

Step 3

Complete the transaction by selecting one of the [TOTAL] keys.

Note: A Normal TIME discount will permits only one application of the discount

Deposit The station can maintain up to sixteen Deposits. Each deposit has a description and a default value. The cashier station can apply a deposit type to increase the normal fee for services rendered (car washing etc.) or to impose penalties (fines for illegal parking, etc.).

5.3 Applying a Deposit to a Rate transaction Process the Rate transaction to the (optional) step, the comment row reads as: Change rate, apply discounts/refunds/deposits hit CANCEL or TOTAL Step 1

Select the Deposit or pop menu “Hotkey” to apply

The option window becomes the Deposit amount window and displays the default value of the deposit. The comment row reads as: Deposit: Edit, press ENTER to confirm or ESC to abandon Step 2

(optional) Edit the deposit amount by typing an amount different to the default value

Step 3a

(optional) confirm Select [ENTER] to apply the deposit and then apply another discount, deposit or refund

Step 3b

(optional) abandon Select [ESC] to clear the deposit amount without cancelling the current transaction

Step 4

Complete the transaction by selecting one of the [TOTAL] keys

Refund The station can maintain up to sixteen Refunds. Each refund has a description and a default value. The cashier station can apply a refund type to decrease the normal fee after receiving advance payment for a greater amount.

5.4 Applying a Refund to a Rate transaction Process the Rate transaction to the (optional) step, the comment row reads as: Change rate, apply discounts/refunds/deposits hit CANCEL or TOTAL Step 1

Select the Refund or pop menu “Hotkey” to apply

The option window becomes the Refund amount window and displays the default value. The comment reads as: Refund: Edit, press ENTER to confirm or ESC to abandon Step 2

(optional) Edit the refund amount by typing an amount different to the default value.

Step 3a

(optional) confirm Select [ENTER] to apply the refund and then apply another discount, deposit or refund.

Step 3b

(optional) abandon Select [ESC] to clear the refund amount without cancelling the current transaction.

Step 4

Complete the transaction by selecting one of the [TOTAL] keys.

6.0 Processing Deposit and Refund Transactions The cashier station can process deposit and refund transactions without applying them to a rate transaction. This enables the processing of revenue and expenditure items not directly related to the issue of transient parking tickets. The cashier station processes this type of deposit or refund without using a ticket. Begin processing the transaction when the comment row reads as: Type entry time or insert a ticket Step 1

Select the Deposit/Refund or pop menu “Hotkey” to apply

The option window becomes the Deposit amount or Refund amount window and displays the default value. The comment row reads as: Deposit: Edit, press ENTER to confirm or ESC to abandon Step 2

(optional) Edit the amount by typing an amount different to the default value

Step 3a

(optional) confirm Select [ENTER] to apply the amount

Step 3b

(optional) abandon DO NOT USE [ESC]. Select [CLEAR] to cancel the transaction

Step 4

Complete the transaction by selecting one of the [TOTAL] keys

7.0 Processing Monthly Payments The cashier can process a monthly payment. A monthly payment enables the station to record the expiry date and card number against the payment.

Begin processing a monthly payment when the comment row reads as: Type entry time or insert a ticket Step 1

Select the â&#x20AC;&#x153;Monthlyâ&#x20AC;? key

The entry time window becomes the Expiration Date window. The comment row reads as: Monthly card: Type expiration date and press ENTER Step 2

Type all or part of the expiration date and select [ENTER]

The option window becomes the Card number window. The comment row reads as: Monthly card: Type card number and press ENTER Step 3

Type the card number and select [ENTER]

The card number window becomes the Amount window and displays the default value. The comment row reads as: Monthly card: Type amount and press TOTAL Step 4

(optional) type an amount other than the default amount

Step 5

Complete the transaction by selecting one of the [TOTAL] keys

8.0 Cancelling a Transaction An operator can Cancel a transaction at any stage prior to the last step (selecting a [TOTAL] key).

8.1 Completing a Transaction Selecting the [TOTAL] key completes the transaction. The station stores the transaction to its memory, raises the gate, opens the cash drawer, encodes and prints the details to the ticket.

8.2 Using [CLEAR] Prior to completing a transaction it is possible to Cancel it by using the [CLEAR] key. Find the [CLEAR] key on the top row, center of the keyboard. Use [CLEAR] to terminate the transaction in process whenever the comment row reads as: Entry time: press ENTER to confirm Press CANCEL to continue Change rate, apply discounts/refunds/deposits hit CANCEL or TOTAL Coupons: Press ENTER to confirm Deposit: Edit, press ENTER to confirm or ESC to abandon Refund: Edit, press ENTER to confirm or ESC to abandon Tender: Edit, press TOTAL to confirm or ESC to abandon

Using [CLEAR] to cancel an invalid entry time Any data entry that can not read as a date or time is an invalid entry time. (55:55 is an invalid time) Entering an invalid time locks the station until the entry time window is clear. To clear the entry time window select [CLEAR].

9.0 Entering Tender Amounts The cashier station allows an operator to input the cash tendered amount before completing the transaction. The station accepts the tender amount when the comment row reads as: Change rate, apply discounts/refunds/deposits hit CANCEL or TOTAL Step 1

Use the number pad portion of the keyboard to type the tender amount.

The option window becomes the Tender window and displays the amount tendered. The comment row reads as: Tender: Edit, press TOTAL to confirm or ESC to abandon Step 2a

confirm Select one of the [TOTAL] keys to complete the transaction.

Step 2b

abandon Select [ESC] to clear the tender amount without cancelling the current transaction.

The option window becomes the Change window and displays the customer change amount for return to the customer.

9.1 Using Tender to Create a Short Payment The cashier station uses the tender amount process to create short payments. Typing a tender amount less than the amount due generates a short money value of the difference. After applying any discounts, deposits or refunds and the comment row reads as: Change rate, apply discounts/refunds/deposits hit CANCEL or TOTAL Step 1

Use the number pad portion of the keyboard to type the tender amount. This is an amount less than the fee due

The option window becomes the Tender window and displays the amount tendered. The comment row reads as: Tender: Edit, press TOTAL to confirm or ESC to abandon Step 2a

confirm Select one of the [TOTAL] keys to complete the transaction

The option window becomes the Short money window and displays the short money value. Step 2b

abandon Select [ESC] to clear the tender amount without cancelling the current transaction

9.2 Using Tender to make a Foreign Currency Payment The cashier station accepts and converts a foreign currency amount to a local currency value. To accept a foreign currency payment when the comment row reads as: Change rate, apply discounts/refunds/deposits hit CANCEL or TOTAL Step 1

Use the number pad portion of the keyboard to type the foreign currency tender amount

Step 2

Select the Foreign Currency ”Hotkey”

The option window becomes the Tender window and displays the local currency converted value. The comment row reads as: Tender: Edit, press TOTAL to confirm or ESC to abandon Step 2a

confirm Select one of the [TOTAL] keys to complete the transaction

Step 2b

abandon Select [ESC] to clear the tender amount without cancelling the current transaction

The option window becomes the Change window and shows the local currency amount of change to return.

10.0 Paying with a Credit Card The DataPark cashier station optionally supports payment via credit card. The station requires a credit card “Hotkey”. Processing a transaction using a credit card payment operates as follows: Step 1

After applying discounts, refunds or deposits to the fee calculation the comment row reads as: Change rate, apply discounts/refunds/deposits hit CANCEL or TOTAL

Step 2

Select the [Credit Card] “Hotkey”, to open the dialog “Credit Card Payment”

Step 3

Insert the credit card into the validator

Figure 10.Credit Card Dialog 16

The system checks the card and either approves or rejects the card. Removing an approved card from the validator completes the transaction by raising the gate and returning the ticket to the front of the validator. Select [ESC] to deactivate the “Credit Card Payment” dialog.

11.0 Processing Debit (Value) and Usage Card Transactions The DataPark cashier station optionally supports debit (value) and usage cards. The Debit card must record an entry prior to being processed through the validator. Step 1

Insert the card into the validator

The station checks and then either approves or rejects the card. The station re-encodes approved cards and raises the gate. 11.1 Last Use Cards The station sends the usage card through the back of the validator after its final exit.

Figure 11. - Debit Card details in “Messages” window 12.0 Void Transactions Voiding a transaction removes it completely from the station memory. Reprocess the transaction immediately after making it “Void”. The original transaction opens the gate reprocessing the transaction after a “Void” will not send a gate raise signal. The station prohibits voiding when the transaction payment was by credit or debit card. 17

When the comment row reads Transaction complete, selecting [CLEAR] disables the [VOID] key. The station can permanently disable or assign as an operator right the ability to “Void Transactions”. The station revenue reports count and record the number of “Void” transactions processed.

13.0 Printing Receipts The station can select whether to print a receipt after every transaction or only when requested. Receipts print upon completion of the transaction. Except when configured for automatic print, selecting [CLEAR] after completing a transaction denies the request for a receipt. Find the [REC’T] key on the top row, four from the left.

13.1 Printing a receipt by request The station accepts a request for a receipt after the transaction is complete. The comment row reads as: Transaction complete Step 1

Select the [REC’T] key The Receipt generated will show:

13.2 Normal/Default Fee Transaction Receipt/Journal details

Receipt

Header line 1

Canary Row Garage

Company Name

Fee Computer Number : 1

Header line 2

Entry Time: 8/1/00 10:10 AM Exit Time : 8/25/00 5:32 AM Operators Name/ID Op:Operator 1

Tran:

Ticket entry time Current date/time 1 Transaction number

$ 8.00 Transaction Type Parking Fee -----------------------------------------------Total: $ 8.00 Tender: $ 8.00 Change: $ 0.00 Thank you!

13.3 Rate Fee Transaction with Deposit Receipt/Journal details

Receipt Canary Row Garage Fee Computer Number : 1 Entry Time: 8/1/00 10:10 AM Exit Time : 8/25/00 5:32 AM Op:Operator 1 Transaction Type Transaction Type

Tran:

Parking Fee $ 8.00 Calculated Fee $ 20.00 Deposit Fine -----------------------------------------------Total: $ 28.00 Tender: $ 28.00 Change: $ 0.00 Thank you!

13.4 Rate Fee Transaction with Refund Receipt/Journal details

Receipt Canary Row Garage Fee Computer Number : 1 Entry Time: 8/1/00 10:10 AM Exit Time : 8/25/00 5:32 AM Op:Operator 1 Transaction Type Transaction Type

Tran:

Parking Fee $ 8.00 Prepay $ -4.00 -----------------------------------------------Total: $ 4.00 Tender: $ 4.00 Change: $ 0.00

Calculated Fee Deposit

Thank you!

13.5 Rate Fee Transaction with Fixed Discount Receipt/Journal details

Receipt Canary Row Garage Fee Computer Number : 1 Entry Time: 8/1/00 10:10 AM Exit Time : 8/25/00 5:32 AM Op:Operator 1

Tran:

Transaction Type Parking Fee $ 8.00 Calculated Fee Fixed Discount Emplyee $ -5.00 Discount Amount -----------------------------------------------Total: $ 3.00 Tender: $ 3.00 Change: $ 0.00 Thank you!

13.6 Rate Fee Transaction with Coupon Discount Receipt/Journal details

Receipt Canary Row Garage Fee Computer Number : 1 Entry Time: 8/1/00 10:10 AM Exit Time : 8/25/00 5:32 AM Op:Operator 1

Tran:

Transaction Type Parking Fee $ 8.00 Calculated Fee x 1 $ -0.10 1st Store Ch (Coupons) Coupon Discount Discount Amount -----------------------------------------------Total: $ 7.90 Tender: $ 7.90 Change: $ 0.00 Thank you!

13.7 Rate Fee Transaction with Multiple Fixed Discounts Receipt/Journal details

Receipt Canary Row Garage Fee Computer Number : 1 Entry Time: 8/1/00 10:10 AM Exit Time : 8/25/00 5:32 AM Op:Operator 1

Tran:

Transaction Type Parking Fee $ 8.00 Calculated Fee $ -0.10 Discount Amount Fixed Discount $1 off $ -5.00 Discount Amount Fixed Discount $1 off -----------------------------------------------Total: $ 2.90 Tender: $ 2.90 Change: $ 0.00 Thank you!

13.8 Rate Fee Transaction with Multiple Coupon Discounts Receipt/Journal details

Receipt Canary Row Garage Fee Computer Number : 1 Entry Time: 8/1/00 10:10 AM Exit Time : 8/25/00 5:32 AM Op:Operator 1

Tran:

$ 8.00 Calculated Fee Transaction Type Parking Fee (Coupons) x1 $ -0.10 Discount Amount Coupon Discount 1st Store Ch $ -0.26 Discount Amount Coupon Discount 2nd Store Ch (Coupons) x1 -----------------------------------------------Total: $ 7.64 Tender: $ 7.64 Change: $ 0.00 Thank you!

13.9 Deposit Transaction Receipt/Journal details

Receipt Canary Row Garage Fee Computer Number : 1 Entry Time: N/A Exit Time : 8/25/00 5:32 AM Op:Operator 1

Tran:

Transaction Type Card Deposit $ 20.00 Deposit Amount -----------------------------------------------Total: $ 20.00 Tender: $ 20.00 Change: $ 0.00 Thank you!

13.10 Refund Transaction Receipt/Journal details

Receipt Canary Row Garage Fee Computer Number : 1 Entry Time: N/A Exit Time : 8/25/00 5:32 AM Op:Operator 1

Tran:

$ -10.00 Refund Amount Transaction Type Card Deposit -----------------------------------------------Total: $ -10.00 Tender: $ -10.00 Change: $ 0.00 Thank you!

13.11 Credit Card Transaction Receipt/Journal details

Receipt Canary Row Garage Fee Computer Number : 1 Entry Time: 8/1/00 10:10 AM Exit Time : 8/25/00 5:32 AM Op:Operator 1

Tran:

Transaction Type Card Deposit $ 8.00 Deposit Amount -----------------------------------------------Total: $ 8.00 Card American Express $ 8.00 Last 5 digits: 71001 Exp Date: 12/2001 Thank you!

13.12 Debit Card Transaction Receipt/Journal details

Receipt Canary Row Garage Fee Computer Number : 1 Entry Time: 8/1/00 12:00 AM Exit Time : 8/25/00 5:32 AM Op:Operator 1

Tran:

$ 8.00 Deposit Amount Transaction Type Card Deposit -----------------------------------------------17000 Card Number: Expiration Time: 9/30/00 12:00 PM Card Amount: $ 500.00 Total: $ 8.00 Remaining Card Amount: $ 492.00 Thank you!

14.0 The Main Menu The Main Menu provides access to revenue reporting and programming. To open the main menu select the [REPORTS] key found on the top row, four from the right of the keyboard. The operator can select the items within the menu by using the arrow keys or by typing the underscored number or letter of the item in the menu.

Figure 4. - Opening Main Menu using the [REPORTS] key 0

Sign Off This performs the same function as selecting the [SIGN OFF] key. The station goes to shutdown mode by opening the â&#x20AC;&#x153;Sign Inâ&#x20AC;? dialog.

Grand Subtotal Report This report produces a summary of the revenue from the first transaction up to the last Z Shift or Z Operator report. Select [TOTAL] to action and print the report select [ESC] to close without action.

Z Grand Total Report This produces a revenue report from the first transaction up to the last Z Shift or Operator report. Action this report clear the Grand Total memory and resets to 0001 the next transaction number. Select [TOTAL] to action and print the report select [ESC] to close without action.

Shift Subtotal Report This report produces a summary of the revenue for the current shift. A shift includes all operators signing in during the shift. Select [TOTAL] to action and print the report select [ESC] to close without actioning.

Z Shift Report This report produces a Shift Total revenue report and when chosen closes the current shift. A shift report includes all operators signing in during the shift. Select [TOTAL] to action and print the report select [ESC] to close without actioning.

Operator Subtotal Report This report produces a summary revenue report for the current operator. Select [TOTAL] to action and print the report select [ESC] to close without actioning.

Z Operator Report This report produces a Shift Total revenue report for the current operator and when chosen closes the operator shift. Select [TOTAL] to action and print the report select [ESC] to close without actioning.

Set Time This opens the set Time/Date dialog box. Use the [TAB] key to navigate from minute to hour, to month, to date to year. Select [TOTAL] to assign the new time. Use this feature only when the station is offline.

Restart Fee Computer Selecting this menu item performs a power down and restart sequence of the station.

Display RAM diag This is service feature displaying the RAM diagnostics.

Editor This starts the Editor of the INI file (refer to the programming guide).

ESC

Close menu Selecting [ESC] closes the main menu.

Operator Subtotal and Total Report Format

Report Title Operator Subtotal Report Company Name Operator Name Station Number Report,Date/Time

Cannery Row Garage StartTran: Op:Operator 1 End Trans: Station: 1 Total Trans: Friday,August 25,2000 5:36 AM

1 11 11

Last Generated: 8/25/00 5:32 AM

Start Section I

End Section I Start Section II

Total Revenue Cash: $ 85.44 Debit: $ 8.00 Credit: $ 8.00 Discounts: $ 5.56 -------------------------------------Total: $ 107.00 Total Refunds Refunds: $ 14.00 Short Money: $ 0.00 -------------------------------------Total: $ 14.00 -------------------------------------Daily Balance: $ 93.00 -------------------------------------Cash Balance Starting Cash: $ 0.00 Cash Revenue: $ 85.44 Foreign Cash: $ 0.00 Foreign Cash Converted: $ 0.00 Conversion Rate: 0.00 Domestic Cash $ 85.44 Less Refunds: $ 14.00 --------------------------------------Bank Deposit: $ 71.44 ---------------------------------------

First Transaction Last Transaction Total Transactions

Date/Time of Last report

Total Cash Sales Discounts Applied Total Sales

Refunds Short Money Trans Total Refunds Shift Balance Revenue less Refunds

Cash Float Cash Sales

Total Refunds

Operator Subtotal and Total Report Format Continued...

Total Cash in Drawer: $ 71.44 ------------------------------------------

Trading + Cash Float

trns total Credit Cards BreakDown American Express 1 8.00 Visa 0 0.00 0.00 Master Card 0 Discover 0 0.00 Dinerâ&#x20AC;&#x2122;s Club 0 0.00 JCB 0 0.00 ------------------------------------------1 8.00 End Section II Total Credit: ------------------------------------------Manual Overrides Manual Trans: 10 Clear Key Clear Trans: 0 Ticket Jamming Validation Failures:

Voids Trans: 0

Voids

Shift Subtotal, Total and Grand Total Report Format Shift Revenue Subtotal Report

Trading Section The format of the first portion of the shift report is set out the same as the operator report.

Start Section I For accounting purposes post this section of the revenue tape as Debits. Post Cash less Refund Total to bank, Debit to prepay suspense, Credit to Bank and Discounts to Accounts receivable.

End Section I Start Section II

This portion of section II balances the Cash and Refund portions of section I.

Cannery Row Garage StartTran: Op:Operator 1 End Trans: Station: 1 Total Trans: Friday,August 25,2000 5:36 AM

1 11 11

Last Generated: 8/25/00 5:32 AM Total Revenue Cash: $ 85.44 Debit: $ 8.00 Credit: $ 8.00 Discounts: $ 5.56 -------------------------------------Total: $ 107.00 Total Refunds Refunds: $ 14.00 Short Money: $ 0.00 -------------------------------------Total: $ 14.00 -------------------------------------Daily Balance: $ 93.00 -------------------------------------Cash Balance Starting Cash: $ 0.00 Cash Revenue: $ 85.44 Foreign Cash: $ 0.00 Foreign Cash Converted: $ 0.00 Conversion Rate: 0.00 Domestic Cash $ 85.44 Less Refunds: $ 14.00 --------------------------------------Bank Deposit: $ 71.44

Shift Subtotal, Total and Grand Total Report Format Continued.. $ 71.44 Total Cash in Drawer: -----------------------------------------This portion of section II shows a breakdown of the Credit balance in section 1. “Trns” counts every Credit Card transaction processed.

This portion of section II counts and totals all Debit Card transactions. Only when the station configures Debits as “Sales” does the amount also appear in section I. This portion of section II is part one of the Discount breakdown. It reports on discounts with coupons (stores). Only amounts configured as “Sales” add to “discount” in section I. “Trns” counts the relevant transactions and “cpns” count the coupons collected.

This section of the report details all Fixed Discounts by number and description. Only amounts configured as “Sales” add to “discount” in section I “Trns” counts every discount transaction.

End Section II

Credit Cards BreakDown trns total American Express 1 8.00 Visa 0 0.00 Master Card 0 0.00 Discover 0 0.00 Diner’s Club 0 0.00 JCB 0 0.00 ------------------------------------------Total Credit: 1 8.00 ------------------------------------------Debit Cards Breakdown trns total Debit Cards 1 8.00 Sale: 8.00 No Sale 0.00 ------------------------------------------Discounts by Coupon trns cpns total 0Discount 0 $5 True 2 2 Sale: 5.00 No Sale 5.00 2Discount 2 InFront True 0 Sale: 0.00 No Sale 0.00 4 Discount 4 AtBack True 0 Sale: 0.00 No Sale 0.00 ------------------------------------------Total: 2 2 Sale: 5.00 No Sale 5.00 ------------------------------------------Discounts trns 1Discount 1 3.25% False Sale: 0.26 No Sale 0.00 3Discount 3 InFront False 3 Sale: 0.30 No Sale 0.00 5 Discount 5 AtBack False 0 Sale: 0.00 No Sale 0.00 ------------------------------------------Total: 4 Sale: 0.56 No Sale 0.00 -------------------------------------------

Configure debit cards, discount types to record revenue as a “Sale:” or “No Sale:”. Set as “Sale:” transactions discounted for future invoicing and to transfer debit cards revenue from a suspense account into the garage revenue account. Otherwise set these items to “No Sale:”. 29

Start Section III For accounting purposes use this section to post the credits to revenue, or suspense accounts. Post the “Vehicle Breakdown Sale:” value, use the “No Sale:” amount as a record. The “Vehicle Breakdown Total Exits” represents every gate raise or encoded exit pass and debit card use. This portion lists the various deposit types. Each deposit could credit a different revenue or suspense account. This portion lists the various refund types. Each refund could debit a different revenue or suspense account.

Vehicle Breakdown exits total Parking Fee 9 72.00 Sale: 67.00 No Sale 5.00 No Charge 0 0.00 Sale: 0.00 No Sale 0.00 Lost Ticket 0 0.00 Sale: 0.00 No Sale 0.00 ------------------------------------------Total: 9 72.00 Sale: 67.00 No Sale 5.00 ------------------------------------------Deposit Breakdown count total Fine 2 40.00 -----------------------------------------Total: 2 40.00 -----------------------------------------Refunds Breakdown count total Prepay 2 14 -----------------------------------------Total: 2 14 ------------------------------------------

End Section III Section IV Manual Trans: This section produces shows a count of all unusual transactions.

Additional Statistic Report (By Amount Due) Select to include this report from in the programming file. The report sorts and counts by the amount due shown when the transaction completes. Configure the report to include credit card and or debit card “Sales”.

Clear Trans: Validation Failures:

10 0

Voids Trans: 0 0

************************************* Grand Total - Statistic Report Cannery Row Garrage Cash Transactions Only Operator: Operator 1 Station: 1 Friday, August 25, 2000 5:37 AM Last Generated: 8/25/00 5:32 AM Amount exits % Total % -------------------------------------------2.90 1 12.5 2.90 4.2 3.00 1 12.5 3.00 4.3 4.00 1 12.5 4.00 5.8 7.64 1 12.5 7.64 11.0 7.90 1 12.5 7.90 11.4 8.00 2 25.0 16.00 23.0 28.00 1 12.5 28.00 40.3 ---------------------------------------Total: 8 69.44

15.0 Ticket Printing The station can record a maximum of thirty-one characters of the ticket.

15.1 Magnetic Stripe Ticket Printing The printing format for a magnetic stripe exit ticket is: 01 0002M09/14 05:23 A 01

Station number

0002

Transaction number

Printed on Manual transactions only

09/14

Current Month/Date

05:23

Current Hour/Minute

Transaction type

005.90

Fee

Printed on transactions applying Discounts

005.90C

15.2 Slip Printer Ticket Printing The printing format for the slip printer is:

st exit date,time entry date,time 15 10/09 11:36 10/09 01:00 01 0001 A 004.40 A 001.00 02

tr#, rate, fee, discount amount coupons

Transaction type Rate transactions appear on the ticket as a letter of the alphabet. Rate0 = A and Rate25=Z. Rate26 prints as A1, Rate27 as B1 to Rate 31 F1. Deposit Transactions Deposit transactions appear on the ticket as a number. Deposit0 = 00 to Depost15 = 15. Refund Transactions Refund transactions appear on the ticket as a number. Refund0 = 50 to Refund15 = 65.

Discounts Applied As with the rate transactions, discounts appear as letters of the alphabet. With only two characters available and knowing more than one discount can apply to a transaction and the station accommodates more than one hundred discounts the station prints discounts as follows. The station will print on the ticket as many discount applications as possible. The example AB means both discount0 and discount1 were applied to the transaction. Refer to the adjacent discount table for details on reading discount numbers greater than twentyfive.

Discount Number Table Discount Show on Discount Show on Discount Show on Discount Show on Discount Show on Number Ticket As Number Ticket As Number Ticket As Number Ticket As Number Ticket As 0 A 26 A1 52 A2 78 A3 104 A4 1 B 27 B1 53 B2 79 B3 105 B4 2 C 28 C1 54 C2 80 C3 106 C4 3 D 29 D1 55 D2 81 D3 107 D4 4 E 30 E1 56 E2 82 E3 108 E4 5 F 31 F1 57 F2 83 F3 109 F4 6 G 32 G1 58 G2 84 G3 110 G4 7 H 33 H1 59 H2 85 H3 111 H4 8 I 34 I1 60 I2 86 I3 112 I4 9 J 35 J1 61 J2 87 J3 113 J4 10 K 36 K1 62 K2 88 K3 114 K4 11 L 37 L1 63 L2 89 L3 115 L4 12 M 38 M1 64 M2 90 M3 116 M4 13 N 39 N1 65 N2 91 N3 117 N4 14 O 40 O1 66 O2 92 O3 118 O4 15 P 41 P1 67 P2 93 P3 119 P4 16 Q 42 Q1 68 Q2 94 Q3 120 Q4 17 R 43 R1 69 R2 95 R3 121 R4 18 S 44 S1 70 S2 96 S3 122 S4 19 T 45 T1 71 T2 97 T3 123 T4 20 U 46 U1 72 U2 98 U3 124 U4 21 V 47 V1 73 V2 99 V3 125 V4 22 W 48 W1 74 W2 100 W3 126 W4 23 X 49 X1 75 X2 101 X3 127 X4 24 Y 50 Y1 76 Y2 102 Y3 128 Y4 25 Z 51 Z1 77 Z2 103 Z3

16.0 Troubleshooting In most instances the stationâ&#x20AC;&#x2122;s message window will display any problems or faults with it or the peripheral equipment.

16.1 Station is Operating to Slow This occurs when the journal/receipt printer is off-line, out of paper or has a paper jam. Check the cover is closed properly the receipt paper is not jammed or the unit is not out of paper. For other information regarding the journal printer refer to the TM-U950/U950P printer manual.

16.2 Operator rights error dialog From the program the station can assign specific rights to each individual operator. This dialog appears when operators do not have the right to perform the function selected (refer to the programming manual for the list of available rights).

16.3 Validation Fail dialog (Central Pay) This dialog only appears on central pay cashier stations. This error occurs when after completing the transaction the ticket jams in the validator and therefore fails to encode it as an exit pass. To provide the customer with a valid exit pass, remove the ticket from the validator and clear the dialog from the screen. Reprocess the transaction by manually entering the time, rate, inserting a blank ticket and applying any discounts.

16.4 Validation Fail (Exit Lane) When this occurs remove the ticket from the validator and then serve the next customer. Do not reprocess the transaction. 16.5 Unable to change fee due This situation can occur when processing manual transactions. After entering the time and selecting the default rate the station fails to accept any other keystrokes. Check the â&#x20AC;&#x153;Comment Rowâ&#x20AC;?, insert a ticket into the validator or slip printer.