Superior Healthcare: The road accident that changed everything

Superior Healthcare was born out of personal experience. In 2001, our founders, Stewart Thorp and his father Charles, had their world turned upside down. Stewart’s brother and Charles’ son, Alex, was knocked from his bicycle whilst cycling along a country lane by a driver using his phone.

Alex suffered a severe nurse educators and trainers. head trauma and In addition to classroom-based was placed on life learning, Superior Healthcare support. Upon ensures team members complete waking, he went through an shadow shifts while receiving intensive period of recovery support and mentorship from and rehabilitation before Nurse Managers and Field returning home. Stewart and Care Supervisors. Superior Charles gained first-hand Healthcare’s additional and experience in providing specialist courses are always CPD complex care at home as they accredited. had to adjust their lives to suit As we’ve been through the the needs of a family member unexpected and the unknown with an acquired brain injury. ourselves, we understand the

Together with Sarah Richards challenges and uncertainty (the registered nurse assigned to that come with finding the Alex) they identified the need for a specialised care service that As we’ve been through right complex care for a loved one. It’s for this reason we would close the gap between the unexpected and the provide a nurse-led service, with independent care providers and national organisations – soon unknown ourselves, we experienced nurse managers overseeing our packages, after, Superior Healthcare was understand the challenges managing all areas of our clients’ brought into existence. Having had personal and uncertainty that come care and giving support to both clients and care teams. experience of delivering complex with finding the right Knowing the right carers care in a family home, we know what it’s like to find a care complex care for a loved and nurses are by our clients’ sides really does make all the team that’s a great match. We one. difference. For us, it’s personal. understand how significant the relationships between families and care teams are, and we focus on matching carers who don’t just have the relevant clinical skills - but who have the mindset and personality to fit seamlessly into the home too.

When it comes to competency and experience, carers will vary. Therefore, it’s of utmost importance that our care teams are provided with correct, up-todate training. Because of this, we ensure all our staff are Contact: Superior Healthcare trained to the highest level with our courses mapped Tel: 01227 774873 to the Care Certificate. We manage this by providing Email: care@superiorhealthcare.co.uk our own in-house training conducted by experienced Web: www.superiorhealthcare.co.uk