COMPLEX CARE
Superior Healthcare: THE ROAD ACCIDENT THAT CHANGED EVERYTHING Superior Healthcare was born out of personal experience. In 2001, our founders, Stewart Thorp and his father Charles, had their world turned upside down. Stewart’s brother and Charles’ son, Alex, was knocked from his bicycle whilst cycling along a country lane by a driver using his phone.
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lex suffered a severe nurse educators and trainers. head trauma and In addition to classroom-based was placed on life learning, Superior Healthcare support. Upon ensures team members complete waking, he went through an shadow shifts while receiving intensive period of recovery support and mentorship from and rehabilitation before Nurse Managers and Field returning home. Stewart and Care Supervisors. Superior Charles gained first-hand Healthcare’s additional and experience in providing specialist courses are always CPD complex care at home as they accredited. had to adjust their lives to suit As we’ve been through the the needs of a family member unexpected and the unknown with an acquired brain injury. ourselves, we understand the Together with Sarah Richards challenges and uncertainty (the registered nurse assigned to that come with finding the Alex) they identified the need right complex care for a loved As we’ve been through for a specialised care service that one. It’s for this reason we would close the gap between provide a nurse-led service, with the unexpected and the independent care providers and experienced nurse managers unknown ourselves, we national organisations – soon overseeing our packages, after, Superior Healthcare was managing all areas of our clients’ understand the challenges brought into existence. care and giving support to both and uncertainty that come Having had personal clients and care teams. experience of delivering complex Knowing the right carers with finding the right care in a family home, we know and nurses are by our clients’ complex care for a loved what it’s like to find a care sides really does make all the team that’s a great match. We difference. For us, it’s personal. one. understand how significant the relationships between families and care teams are, and we focus on matching carers who don’t just have the relevant clinical skills - but who have the mindset and personality to fit seamlessly into the home too. When it comes to competency and experience, carers will vary. Therefore, it’s of utmost importance that our care teams are provided with correct, up-toContact: Superior Healthcare date training. Because of this, we ensure all our staff are Tel: 01227 774873 trained to the highest level with our courses mapped Email: care@superiorhealthcare.co.uk to the Care Certificate. We manage this by providing our own in-house training conducted by experienced Web: www.superiorhealthcare.co.uk
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