JAM Complex Care - Helping you live a rich independent & full life at home

JAM CARE was born out of desire to make a difference! In 2018, our founder James Nichols decided to turn his back on corporate life and his 20+ year career in Finance, so he could do something that would make just such a difference. Having seen family members and close friends struggle for years to access consistently good complex care at home, James set his sights on building an organisation that would do just that.

At JAM CARE, we do things a little bit differently…so we are not going to waste this opportunity telling you things you already know…yes our care is person centred, yes it’s nurse led, yes we offer the full range of B&SI support services, and yes we truly understand catastrophic injuries and how they impact our clients lives etc…these are all a given at JAM CARE, as they are for every one of the great complex care providers featured in this BS&I handbook. So, we want to take this opportunity to tell you what makes JAM CARE just a little bit different.

WE INNOVATE - Every JAM colleague is coached to be an innovator. On a daily basis, they “review, assess, and update” how we support each & every client. CARE IN OUR DNA - We only recruit people who genuinely care. Training courses are essential, but if caring is not in your DNA then JAM isn’t the company for you. WE EMPOWER - We recruit smart people and empower them to show us what great looks like. WE ARE AGILE - We never let bureaucracy & committees get in the way of a great work & ideas WE COMMUNICATE BRILLIANTLY - We are supremely active in communicating with all key parties (clients, families, friends & loved ones, colleagues, or our MDT), using whatever method works for them (F2F, phone, WhatsApp, text, email, video call, we even pen the odd letter!) WE SUPPORT CHIMNEY POTS - JAM’s support isn’t just for the client, it’s for everyone under that chimney pot: the families, friends & loved ones

JAM CARE make the impossible possible. They ensure clients receive a consistent and trusted team of carers, who build positive relationships, and know and understand the client’s needs. This in turn eases the challenges complex care clients undergo as part of daily life. Finally, the personal sacrifices I see JAM carers make honestly restores my faith in the industry.

web: www.jamcare.co.uk email: enquiries@jamcare.co.uk facebook: @FBJAMCare