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12 Delivery Facility Operators
recipient as such; and/or
(ii) that such communications may be given securely, without delay and effectively.
11.13 Where a Party seeking to give a Code Communication by telephone is unable to contact a representative of the receiving Party, such Party must give the communication by facsimile or by Electronic Means and the communication will not be deemed to have been given except in accordance with paragraph 11.9(b).
11.14 Unless otherwise agreed between the relevant Parties a Code Communication may not be given as a message recorded on a telephone answering device.
11.15 Where a Code Communication is given by telephone:
(a) the Operator will promptly after the telephone communication is completed make and keep a record in which the time and content of the Code Communication is logged, but may do so by recording the telephone communication;
(b) the Code Communication shall be treated as given at the time at which the telephone communication is completed.
11.16 A Party may specify different telephone numbers and representatives pursuant to paragraph 11.12 for the purposes of receiving by telephone Code Communications of different kinds or relating to different matters.
11.17 For the purposes of paragraph 11.15, Users shall be taken to have consented to any recording of Code Communications made by telephone.
11.18 Where an Invoice Document is submitted by Electronic Means:
(a) the electronic format and other requirements (if any) for the submission of such Invoice Document shall be those determined by the Operator from time to time and notified to Users;
(b) where the Operator modifies the electronic format or other requirements, the Operator shall be required to give Users reasonable notice thereof before such modifications shall be effective for the purposes of the submission of further Invoice Documents; and
(c) each such Invoice Document shall in addition be submitted in writing.
12 Delivery Facility Operators
12.1 Where:
(a) the Code provides for the Operator to do anything at or affecting the delivery of gas to the System at any System Entry Point;
(b) in doing that thing the Operator complies with the requirements of the Code and any other agreement with the User or Delivery Facility Operator in relation thereto and does not act unlawfully; and
