CSR update

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CSR UPDATE 2021

Sitel® India corporate social responsibility | FY21 Updates & Plans

CSR Manager’s opionion piece

Headline (Something like helping people, building communities)

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Short introductory copy to omniaerit qui si ut ut quatia non et aut ut ipsa voluptu sciam, sequi corenda nihici seque quam, am, tor sima si aperovid.

CSR Manager’s Name

AREAS TARGETTED EDUCATION Support towards Education Completion of Children / Adolescents from Undeserving Sections and improving life skills and employability of undeserving youth through funding of Integrated Education Programms; Infrastructural development / Other support; Virtual Employee Volunteering for skilling support. HEALTH COVID relief -Protection and Sanitation Gear Relief supplies for lower income groups impacted due to loss of job/income. Meals for elderly with limited access to support.

9 CSR EVENTS

Focused on Environment, Wellness, Education

Create Connection. Value Conversation.

120 HOURS

Contributed by Sitel Associates

48 UNIQUE

Employees participated


MUMBAI HEALTH COVID relief measures – Oxygen Concentrators supplied to public / charity hospitals to reach out to those in vulnerable and economically weaker sections who find it difficult to get the required support. A total of 5 oxygen concentrators donated to public hospitals

5

Oxygen Concentrators donated to public hospitals

HYDERABAD HEALTH Grocery Donation to families affected by Loss of work due to the pandemic. Grocery supplies & Basic Medical Kits donated to 100 underprivileged families around Hyderabad

100

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CSR UPDATE 2021

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Families Helped


GURGAON HEALTH 1. Grocery Donation to families affected by Loss of work due to the pandemic. Grocery supplies & Basic Medical Kits donated to 150 families in underprivileged families around Gurgaon. 2. Sanitizer Kits & Stands Distribution -50 santizer stands distributed to government and unaided schools and hospitals.

150 50

Families

Helped with grocery & Medical kits

Sanitizer stands distributed

CHENNAI HEALTH 1. COVID relief measures – Oxygen Concentrators supplied to public / charity hospitals to reach out to those in vulnerable and economically weaker sections who find it difficult to get the required support. A total of 7 oxygen concentrators donated to public hospitals 2. Grocery Donation to 145 families from marginalized tribal communities affected due to loss of jobs due to pandemic and by impact of habitat due to flooding

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CSR UPDATE 2021

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7 145

Oxygen Concentrators donated to public hospitals

Families

Helped with grocery


CENTRALIZED ACTIVITIES Magic Bus Integrated ADOLESCENT EDUCATION programme AREA TRAGETTED: EDUCATION Funding of the Magic Bus Integrated Adolescent Education programme at the center in Palgarh, Maharashtra, targeting education completion and quality of education for 1000 children in Grades 6 to Grade 10 from Low Income backgrounds, with focus on 50% participation of Girls.

1000

Children funded

50

0 0

Participation of girls

VIRTUAL VOLUNTEERING PROGRAMMES

Preparation for JOB INTERVIEW

Basic FINANCIAL SKILLS

AREA TRAGETTED: EDUCATION Virtual Volunteering Programme focused on Youth Skilling of young people from underserved sections. First session with 24 Sitel Volunteers engaged in training around 80 participants - the topic - “Preparation for Job Interview”

24 4

Volunteers

80

CSR UPDATE 2021

Create Connection. Value Conversation.

Participants

AREA TRAGETTED: EDUCATION Virtual Volunteering Programme focused on Youth Skilling of young people from underserved sections are enrolled to provide them with training and counselling on life skills and improve employability. Second session with 21 Sitel Volunteers engaged in training around 100 participants on “Basic Financial Skills”

21

Volunteers

100

Participants


VIRTUAL VOLUNTEERING programmes

Sitel® India has partnered with Magic Bus India Foundation and we successfully kick-started our Virtual Volunteering Programme for employees. We have partnered with Magic Bus for a Virtual Volunteering Programme focused on Youth Skilling, where young people between 18-25 years from underserved sections are enrolled to provide them with training and counselling on life skills and improve employability. We had 2 successful sessions so far, around 45 Sitel Volunteers engaged in these sessions and impacted

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CSR UPDATE 2021

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around 180 participants - youth from underserved sections across the country on the topics: (a) Preparation for Job Interview (b) Basic Financial Skills It was a great opportunity to share our experience and create an impact in the lives of people!!! We are thankful to all participants and teams for the overwhelming response, their support and participation. We look forward to continue the momentum!!!! THANK YOU!!!


VOLUNTEER TESTIMONIALS Volunteering with Magic bus was a moving, fulfilling and potentially life changing experience. I feel it is a privilege too. My appreciation for the excellent work Magic bus is carrying out in uplifting the under-serving youth. By providing opportunities to needy youth, Magic bus is investing in a better future for India. Thank you Sitel India CSR team for making this happen

fulfilling

It was truly a wonderful and fulfilling feeling, sharing our experiences and imparting knowledge to youth from undeserved sections, which will help them take a step in creating a secure future for themselves. Great participation and conversations between us and the trainees in the virtual volunteering session conducted, where volunteers helped orient participants on how to prepare for a job interview! Look forward to participating in more such sessions.

Geetha Jeevanandham Manager, Training

Well, It is all about another unique experience with SITEL_INDIA_ Chennai & Magic bus. Magic is always fascinating & when you have the ability to do It, Its beyond words to express. I would like to thank the team to have given this hands-on, thought-provoking program that left me inspired as a facilitator; This workshop is indeed a magical experience of being an “INFLUENCE AT WORK” which has moved the communication & inspiration to the next level.

Rekha Chandra Sr.Trainer

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CSR UPDATE 2021

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Nupur Dubey HR Business Partner

wonderful

magical


VOLUNTEER TESTIMONIALS I found it to be a privilege to be a part of the CSR Virtual Volunteering Programme to help the young people from the Magic Bus programme. It was a fulfilling experience. Thank you Sitel for setting this up.

Jim Justus Sither CSP

I’m glad to be a part of the Sitel partnered volunteering session with Magic Bus. Our hosts had organized everything to a T. It was great to be a part of helping people succeed . Hope all our participants find suitable jobs that can be stepping stones to their successful career paths.

Felicia Antonitte CSP

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privilege

“I’m fortunate to have been a part of a CSR programme with MB which encourages children and young people to educate and develop their skills. This idea of uplifting underprivileged children to have a bright future is a great deal & Sitel along with Magic Bus as a team are doing a great work. My Experience has been beautiful & I feel fortunate to be a part of it in a small way and share my knowledge. The passion which the entire team has to help such beautiful souls is very encouraging and I wish they always succeed.”

Shweta Nair CSP

beautiful glad


It’s about need a line here BUILDING COMMUNITIES

Create Connection. Value Conversation.


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