HUMAN RESOURCES

Empowerment to Obsess Over Customer Experience

Guided by our belief to “Obsess over Customer Experience” creating moments of joy that truly matter, the “Empowerment to Obsess Over Customer Experience” course is available in Shangri-La Academy Online The purpose of this course is to introduce the Empowerment Framework.

Annual L & D Survey for 2023

As we continue our journey to be The Best Loved Hospitality Group, Pioneering New Horizon and Setting New Benchmark, we too need to take it on ourselves to learn and grow with the Group and the part that molds the learning and the growth together – is the change as it allows for the growth to happen

With this in mind, we have recently concluded our Annual L&D Survey 2023 on December 16, 2022