THE TANJUNG ARU PULSE Resort Newsletter
April 2023
Issue #6
CONTENT INFORMATION TECHNOLOGY
FINANCE & PROCUREMENT
MARKETING & COMMUNICATIONS
COMMERCIAL SALES & CATERING
FOOD & BEVERAGE & CULINARY
HUMAN RESOURCES & L&D
ENGINEERING & FLS
QI & ESG
SECURITY
FRONT OFFICE
HOUSEKEEPING & LAUNDRY
CHI THE SPA
RECREATIONS & HEALTH CLUB
STAR MARINA
Shangri-La's NEW Antivirus Software
SLIM Tech and Security Team is pleased to announce that the Shangri-La Group has a new antivirus @ endpoint security protection solution for all computers and servers.
Microsoft Defender for Endpoint Protection (MDE)
The transition from current antivirus to this new upgraded MDE protection software is taking place throughout the month of April 2023.
To date, there are over 15K+ out of 20K+ endpoints (computers/servers) have been successfully deployed throughout the Shangri-La group of properties. We are confident that this change will significantly enhance the security of our computers and servers
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PROCUREMENT
ADR: 80% RECOVERY FROM2019
OCCUPANCY : 88% RECOVERYFROM 2019
FINANCE – Results Q1 2023
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SULUG SITE VISIT ON 4 APRIL 2023
Facts:
Sulug Island is the second smallest island (20 acres in size) / sandspit is about (3 to 4 acres)
The most unique feature of Sulug Island is its long sandpit, like an island sticking its tongue out.
The rest of the island is fully covered in lush forest.
Most KK folks believe that Sulug is a ghost island and a burial ground.
MARKETING Home
Video and Photoshoot (by Robb Report) for TAH's Green Menu, to celebrate TAH's new Green Hotel certification by Ministry of Tourism
13 April 2023
TYT's Raya Cake presentation
19 April 2023
COMMUNICATIONS Home
COMMERCIAL SALES
TAH-Sales participated in Sales Missions organize by GSO Beijing & Shanghai, Hong Kong + Taiwan between March 20 to April 01.
CATERING
TAH was chosen as the venue for these VIP events on 13 & 14 April 2023, both of which were attended by the Chief Minister of Sabah:
1. Sawit Kinabalu's Breaking of Fast with 370 persons
2. Chief Minister's Breaking of Fast with 300 local Media
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FOOD & BEVERAGE_CULINARY
Experience the sweet transformation of Shangri-La Tanjung Aru's Borneo Express as we unveil its brand new look and delectables delights ����
Indulge in a heavenly array of freshly baked goods and satisfy your sweet tooth with our cakes and treats!
CLICK HERE TO WATCH THE VIDEO : Borneo Express Revamp 2023.mov
NEW PRODUCTS!
RICE DUMPLINGS (DRAGONBOAT FESTIVAL)
8 MAY TO 22 JUNE 2023
EARLY BIRD 8 MAY – 21 MAY 2023 : RM138 NETT PER SET
FOOD & BEVERAGE_CULINARY
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BITE for month of MAR 23
BITE for month of APR 23 (as of 20 April 2023)
FOOD & BEVERAGE_CULINARY Home
HUMAN RESOURCES
The State Income Tax Department (Lembaga Hasil DalamNegeri) set up an e-filing counteratTAHon13April.
The department's personnel gave a short briefing and guided colleaguestofilltheformonline.
State of Hotel Assembly (SOHA) on 18 April 2023.
Departmental updates by all Excoms.
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HUMAN RESOURCES
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HUMAN RESOURCES
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HUMAN RESOURCES
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HUMAN RESOURCES
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HUMAN RESOURCES
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Lecturer Visitation from Kolej Teknikal Yayasan
Lecturer Visitation from Polytechnic Beaufort
New Interns
Reporting for duty
Seri Mengasih Interns
L&D Home
Sabah
Internship
New Colleagues Orientation
– March 2023
New Colleagues Orientation
– April 2023
L&D Home
Maybank Credit Card Workshop
Profit and Loss – Labour Cost Workshop
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Microsoft Teams Online Learning Webinar
REMINDER : 4 out of 6 of Essential Learning Programs:
• Global Fire & Life Safety Orientation 2023,
• Global Security Orientation 2023,
• Cyber Security Orientation 2023 and
• Personal Data Protection 2023
are available from today at Shangri-La Academy
Online Learning Experience Platform.
L&D Learning
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Highlights
Ensuring the safety of our Guests (from left to right): all swimming pool lights are fixed, new nets are installed to reduce the egress of Jellyfish at the Sunset Beach & a
ENGINEERING ENGINEERING Home
Marina office is painted and fixed to prepare for new tenant.
Drainage at Pastry kitchen was cleared: installed new pipes and repaired concrete to preserve our older block.
Ensuring the safety of our Guests and Colleagues, Exit Lights and Emergency Lights which require repairs are being done within the hotel premises.
ENGINEERING FLS Home
QI & ESG Home
Overall Stay Experience for March 2023 Post Stay Guest Survey for March 2023
Biggest Hour for Earth
TAH celebrated Earth Hour by hosting a complimentary outdoor documentary screening for in-house guests from 7:30pm-9:30pm. This screening was made possible because of TAH's collaboration with Scubazoo, an eco-documentary production company based in Sabah that has worked on Natural History blockbusters such as BBC’s LIFE and Human Planet: Oceans, hit reality shows like Survivor and The Amazing Race.
Regular guest Bill Mitchell visits our Embrace beneficiary
TAH's long-stay guest and friendfor-13 years Bill Mitchell visited our Embrace beneficiary, Kitobu Inanam Primary School during his recent visit in April. Bill always makes an effort to visit our Embrace beneficiary during his one month holiday in KK. The pupils always greet him with curiosity and smiles as they don’t get to see Caucasians (orang putih) visiting their school!
EO& QI & ESG Home
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SLC Web & App Enrolment Drive
SLC enrolment in guest room!
We make it convenient for our in-house guests to enroll as SLC members with this QR codes and instructions in various languages in a tentcard in the guest rooms.
The tent card is placed inside our guestrooms prior to arrival. On the tent card are the instructions & steps to guide our guest on how to enroll in an efficient manner. The instructions are in 3 languages (English, Korean & Chinese). This initiative was implemented on March 18, 2023
FRONT OFFICE Home
SLC Web & App Enrolment Drive With Some Fun Element
Click here to experience
We bring the wheel of fortune around wherever we go. Guests just need to press and spin to enable them to win a gift after enrolling.
Results
FRONT OFFICE – Cont' Home
Our Kulingtangan is now BACK after two years.
The FO team invited Malaysia Airport Berhad personnel to break fast at Café TATU to build strong collaboration on 5 & 10 April 2023.
FRONT OFFICE – Cont' Home
In line with the company's objective, we are committed to developing our team members' talents and ensuring their continued growth within our organisation.
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HOUSEKEEPING & LAUNDRY
Lobby Floor and Grouting Cleaning Project (Ongoing)
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HOUSEKEEPING & LAUNDRY
Seri Mengasih interns are learning under supervision
HOUSEKEEPING & LAUNDRY – con't Home
Kaamaatan Promotion until 30 June
TONGUS TREATMENT
Price: RM508 (Individual)
RM768 (Couple)
- 60-min Body Scrub and wrap,
- 60-min Asian Blend Massage
- PLUS High Tea at Coco Joe's
April highlight retail - Aromatherapy
Roller Ball
Enjoy therapeutic aromatherapy oils, stored in a convenient and handy easyto-apply roller ball bottle. No mess, no fuss!
AWAKEN: For study, work or travel to revive and awaken, inhale the refreshing scent of geranium, lemon and rosemary oils.
EASE: Perfect after prolonged sitting, travel, sports or a workout at the gym, relax with the warming and soothing scent of basil, nutmeg, rosemary and clove.
CHI, THE SPA Home
Saturday Night Kids' Party is Back!
Priced at RM120nett per child, this party is open to children aged 5 –12 years old and includes dinner and games! Register at Cool Zone Kids' Club. Different theme every week.
Mascots walk around Café Tatu during breakfast every morning to say hi to the kids.
RECREATIONS & HEALTH CLUB & GYM Home
STAR MARINA Home
Cultural Welcome at Star Marina Jetty for Malaysia Airlines London Mega Fam Trip on 10 March 2023.
THE TANJUNG ARU PULSE Resort Newsletter
April 2023
Issue #6