Tanjung Aru Pulse - August 2023 Edition

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THE TANJUNG ARU PULSE Resort Newsletter AUGUST 2023

Issue #10

CONTENT INFORMATION TECHNOLOGY

FINANCE & PROCUREMENT

MARKETING & COMMUNICATIONS

COMMERCIAL SALES & CATERING

FOOD & BEVERAGE & CULINARY

HUMAN RESOURCES & L&D

ENGINEERING & FLS

QI & ESG

SECURITY

FRONT OFFICE

HOUSEKEEPING & LAUNDRY

CHI THE SPA

RECREATIONS & HEALTH CLUB

STAR MARINA

"Find Your Shangri-La" PC Wallpaper

In celebration of our enchanting Shangri-La Brand Film and the engagement in the "Find My Shangri-La" internal contest, we proudly unveil this exquisite PC wallpaper.

Adorning our computer desktops throughout the cherished month of August 2023, this captivating Peony wallpaper is generously presented by the SLIM Brands team.

New wallpapers will grace your screen every month, seamlessly rotating to keep things fresh and captivating!

IT Home
FINANCE Home

OXO BIODEGRADABLE BAG

What is Oxo-biodegradable

Oxo-biodegradable plastic is made of petroleum-based raw materials and a small number of metal salts.

The metal makes it possible for the molecular structure of plastic to break down when exposed to heat and oxygen.

Oxo-biodegradable plastic degrades the second it reaches the open environment. In a landfill, the degradation of oxobiodegradable plastic will speed up if oxygen is accessible.​

THE PROCUREMENT TEAM HAS ACHIEVED A SIGNIFICANT MILESTONE BY SUCCESSFULLY ACQUIRING BIODEGRADABLE GARBAGE BAGS TO SUPPLANT THE CONVENTIONAL PLASTIC ONES

➢ CONSUMMABLES GARBAGE BAG BIODEGRADEABLE PLASTIC CLEAR 770X1000MM

➢ CONSUMMABLES GARBAGE BAG BIODEGRADEABLE PLASTIC CLEAR 920X1250MM

We are thrilled to announce the realization of our 2023 BSC goal, specifically pertaining to the reduction of single-use plastics. This accomplishment strongly aligns with one of our core beliefs.

DO GOOD

"WE STRIVE TO DO THE RIGHT THING FROM THE HEART, WITH INTEGRITY, CARE AND SUSTAINABILITY"

Home
PROCUREMENT

OXO BIODEGRADABLE BAG

SIRIM CERT

PROCUREMENT Home

Explore the magic behind the scenes as our videoshoot captures moments that will soon come to life through editing!

✅ Colleague Stories

✅ Chef Giovanni

✅ Recreation Activities

✅ Crayfish

✅ Musang King Waffle

✅ F&B Personality (on-going)

Home
MARKETING

Explore the magic behind the scenes as our videoshoot captures moments that will soon come to life through editing!

✅ Colleague Stories

✅ Chef Giovanni

✅ Recreation Activities

✅ Crayfish

✅ Musang King Waffle

✅ F&B Personality (on-going)

Home
MARKETING

We recently hosted a couple at the end of June for a couple named Shev and Dev who is travelling around the world and are posting their contents on YouTube.

They create videos of their travel, targeting adventurous couples.

Website: SHEV AND DEV

YouTube: 345k subscribers https://www.youtube.com/@ShevandDev

TikTok: 32.5K Followers https://www.tiktok.com/@shev_n_dev

Instagram: 9,296 followers https://www.instagram.com/shev_n_dev/

Facebook: 5,000 followers https://www.facebook.com/shevanddev

TOTAL FOLLOWERS: 400K

Link to Video

Home
COMMUNICATIONS
⤵️

Fifty Million Dollar Dash!!!

After 3 years, Business Development Week is back in action. The actual date is on September 04-08, 2023. The Big Audacious Goal for TAH is USD 590k.

CATERING

In a splendid display of elegance and romance, we hosted our much-anticipated Bridal Fair on the 19th and 20th of August 2023, gracing both the resplendent Grand Ballroom and the charming Pavilion. This event proved to be a resounding success, filling our hearts with joy as we reveal that a remarkable total of 10 couples have joyfully entrusted us with their 2024 weddings. The collective anticipated revenue from these celebrations is an impressive RM525,000.

COMMERCIAL SALES
Home

FOOD & BEVERAGE_CULINARY

Calling all Crayfish and Seafood lovers! Indulge yourself in a lavish feast where succulent crayfish and an array of delectable seafood await to enchant your tastebuds!

Available every Saturday, Cafe TATU invites you to savour the ocean's treasures at our exclusive Crayfish Buffet Dinner.

RM 218 nett per adult | RM 109 nett per child (6-11 years old)

SLC Point : 817.50 (Adult) | 405 (Child)

Click here to watch the video

: https://www.facebook.com/ShangrilaTAH/videos/171256235972664/

SHANGRI-LA CIRCLE PRIVILEGES MONTH OF AUGUST 2023

➢ KIDS EAT FREE

2 kids aged 0-11 years old eat free , accompanied by 2 paying adults

➢ DISCOUNT TIER FOR MEMBERS

Gold : 10% off | Jade : 15% off | Diamond : 20% off

Home

Dive into Durian heaven at Borneo Lounge & Bar and try our Musang King Durian Waffle, topped with a luxurious dollop of the revered Musang King flesh and a scoop of Vanilla ice cream, with strawberries in between topped with a sweet drizzle of maple syrup for just RM68 nett.

Treat yourself to a delightful rendezvous of flavors like never before! Don't miss this chance to taste the divine and fall head over heels in love with the King of fruits! ✨

��Borneo Lounge & Bar

Available till 31 August 2023 from 9am to 12am.

Click here to watch video

: https://www.facebook.com/ShangrilaTAH/videos/189289807475933/

& BEVERAGE_CULINARY Home
FOOD

BITE for Month of July (as of July 2023)​

BITE for Month of August (as of 21 August 2023)

FOOD & BEVERAGE_CULINARY Home

TAH Sports Tournament

Date : 15 August 2023 – Semi Final 22 August 2023 – Final

Time : 3.30- 5.00pm

Venue : Kinabalu Field

Home
HUMAN RESOURCES
HUMAN RESOURCES Home
Number 3: Team 4 Number 2: Team 1 Number 4: Team 2

HUMAN RESOURCES

Home
Champion: Team 3 and Group Photo
Home Financial Planning For Emergency & Retirement 2023
HUMAN RESOURCES

To the Team

HUMAN RESOURCES Home

To the Team

HUMAN RESOURCES Home

To the Team

HUMAN RESOURCES Home

To the Team

HUMAN RESOURCES Home

To the Team

RESOURCES Home
HUMAN

Learning & Development

Home
Activity 2 (Aug 07-11) Guess the Shangri-La Hotel Activity 1 (Aug 01-06) Guess the Shangri-La Hotel Activity 3 (Aug 14-18) Guess the Shangri-La Hotel

NEW E-LEARNING

Shangri-La ESG: Module 2 - Our 2023 Refreshed Strategy

Safety, Health and Environmental Awareness 2023 E-Learning

Deadline for completion is Saturday, 30 September 2023

Learning & Development Home

July

July

July

Home Certified Environmental Professional in Scheduled Waste Management (CePSWaM) - Bil 10/2023
Learning & Development
31 to August 04, 2023 Upselling Tactics to increase Sales
24
Managing Food & Beverage Cost
to 25, 2023
26
to 27, 2023

Learning & Development

NEW INTERNSHIP STUDENTS

August 07, 2023

August 21, 2023

Home
QI & ESG Home Overall Stay Experience July 2023
to Recommend July 2023
Likelihood

Post Stay Key Matrix July 2023

ASEAN Green Hotel Assessment

On 5th August 2023, TAH received 5 accessors from the Ministry of Tourism, Arts and Culture for the ASEAN Green Hotel Standard assessment. The ASEAN Green Hotel Standard is an initiative dedicated to promoting sustainable practices around ASEAN countries.

The result of the assessment will be released by end of this year.

QI & ESG Home

Blood Donation in conjunction with TAH 40th Anniversary

TAH kick started its 40th anniversary celebration by organizing a blood donation drive. Sticking to our Doing Good belief, this blood donation drive was organized in collaboration with Sabah's Women and Children Hospital. A total of 37 blood bags were collected.

The Triple “S” Framework by ESG

QI & ESG Home

ENGINEERING ENGINEERING/FLS

Boiler Recertification with JKKP. The condition of the boiler as shown.

On 10 August 2023, a dedicated Anti-Terrorism team led by Inspector Hazli Kamaruzaman, accompanied by Sjn. Major. Murshid Muhammarun, and Kpl. Charles Marcus conducted a visit to Shangri-La Tanjung Aru, Kota Kinabalu in response to a 'Threatening Email' received, which prompted the filing of a police report.

SEE SOMETHING, SAY SOMETHING!!

SECURITY
Home

Task Force Opportunity to Shangri-la Taipei - TPE

Horizon Club Manager – Ms. Christina Ting had the opportunity to join Shangri-la Taipei TPE as a task force candidate. With her positive and "never give up" attitude, she managed to complete her 1-month task force successfully and received compliments from the management and colleagues from TPE.

We are confident that Ms. Christina has gained a lot of knowledge and have sharpened her skills during her tenure in TPE. We look forward to welcome new and fresh ideas from Christina to share with the entire team.

Well done, Christina!

Home
FRONT OFFICE

STAR Lounge New Water Dispenser

"Obsessed Over Customer Experience" it is our belief to ensure our guests have free-flow of hot and cold water at all times whilst using the STAR Lounge facility.

Reception Counter Newly Installed Passport Scanners

To enhance the efficiency and check-in pace of our front office, 5 passport scanners has been installed in the main reception counters.

With this new equipment, we can expedite the check-in process and we will soon eliminate manual profile updating process as these scanners automatically fill in guest details in OPMS.

FRONT
Home
OFFICE

CHEMICAL HEALTH RISK ASSESMENT (CHRA)

CHRA is one of the requirement for TAH as one of our compliance for Occupational Safety and Health (Use and Standard of Exposure of Chemicals Hazardous to Health) Regulation 2000.

This assessment is required to be conducted once every 5 years.

The last assessment by CHRA was conducted in 2018 for Hotel Building and in 2019 for STAR Marina. This year, in 2023 we combined and conducted into one assessment on August 8, 2023. .

We were supported by relevant departments such as Housekeeping, Laundry, Engineering, Landscaping, Stewarding, Chi, The Spa and STAR Marina.

Home
HOUSEKEEPING & LAUNDRY
Home
HOUSEKEEPING & LAUNDRY

HOUSEKEEPING & LAUNDRY

Home
Replacement of new drainage covers and installed additional wall fans.

Capex 2023 Laundry has arrived!!

HOUSEKEEPING & LAUNDRY Home

HIGHLIGHT RETAIL FOR MONTH OF AUGUST:

CHI, THE SPA Home
RECREATIONS & HEALTH CLUB & GYM Home Energy & Protein Drink is available for purchase at the gym

STAR MARINA Watersports

Make Waves, Feel The Thrill.

Ocean Kayak is available at STAR Marina, daily from 8am to 5pm.

Safety Briefing by Eric, STAR Marina Watersports Team.

starting on June 14th, 2023!!

foiling can be booked through Star Marina and available daily from 9am to

Home
STAR MARINA

THE TANJUNG ARU PULSE Resort

Newsletter
August 2023
Issue # 10

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