The Tanjung Aru Pulse - January 2023 Edition

THE TANJUNG ARU PULSE Resort Newsletter

January 2023

Issue #3

CONTENT

EXECUTIVE OFFICE & IT

FINANCE & PROCUREMENT

MARKETING & COMMUNICATIONS

COMMERCIAL SALES & CATERING

FOOD & BEVERAGE & CULINARY

HUMAN RESOURCES & L&D

ENGINEERING & FLS

CSR & SUSTAINABILITY

SECURITY

FRONT OFFICE

HOUSEKEEPING & LAUNDRY

CHI THE SPA

RECREATIONS & HEALTH CLUB

STAR MARINA

Phishing E-mail Alert!

For this month, we received another interesting email below, "requesting" unaware victims to update their account by clicking the provided link.

Please stay vigilant, otherwise you may receive an unpleasant angpow.

Gong Xi Fa Cai Everyone!

Micro Greens – Local Grown

Used to be an expensive imported item. Now available locally.

" Rooted in nature" - CSR

CNY courtesy visit by Senior Officers of RHB Bank Team from KL &KK office.

TAH obtained revolving credit facilities with RHB Bank during the pandemic

Hop into the New Year with Shangri-La Tanjung Aru

It’s the happiest time of the year again here at Shangri-Lat Tanjung Aru, Kota Kinabalu! Make it a Chinese New Year to remember with family and age-old traditions are at the heart of our festivities this year. Our restaurants and bars will spare no expense to bring out our Chinese New Year spirit to your dining tables, and your homes. Come celebrate this joyous season with us as we welcome you, your family and friends with arms wide open.

https://www.shangri-la.com/en/landing/tah-seasonal/

Kota Kinabalu Influencers talking about TAH's Chinese New Year 2023 offers

-Dinner at the Pavilion on 12 January 2023-

13 influencers with total of 301,000 followers

33 posts, Stories. Reels & TikTok videos!

363 clicks on TAH's CNY e-book + hundreds of interactions & views

On Jan 17 & 18, TAH's Sales team delivered Chinese New Year Goodies to 20 business partners who have extended their support in 2022 and who make our Financial result looks good.

COMMERCIAL SALES CATERING

The Pavillion is one of our most versatile Event venues in the resort. With its unique octagon shape, we have seen the venue transformed to host many events; Honda car launching, Maurice Lacroix Watch display, MICE events, Weddings and many more...

Capacity for The Pavillion:

Reception – 130 pax

Theatre – 120 pax

Banquet – 120 pax

2022 – FESTIVE GOODIES

HAPPY NEW YEAR 2023 FROM F&B AND CULINARY TEAM!

HUMAN RESOURCES

Re-launch of “MYmoment”. MYmoment is not just about celebrating birthday with birthday babies but also about celebrating with colleagues who have achieved in “Do Good”, “ Own Our Success”, “Never Give Up”, “Compete To Win” and “Obsess Over Customer Experience”.

Each Division & Department will be grouped and will organize the MYmoment Day.

HUMAN RESOURCES

State of Hotel (SOHA)

January 13, 2023

Kinabalu Room

Luncheon with Board of Directors

January 12, 2023

Nabahu Restaurant

HUMAN RESOURCES

New Loungers in Staff Locker – Split Shift Room

Female Rest Room

Male Rest Room

HUMAN RESOURCES

Syafiqah Nadia Kong Abdullah Promoted to Service ManagerHygiene & Sanitation Manager

Joyce Supang Y Murang Promoted to Service ManagerQI & ESG Manager

Marlys Lu Su Fee Promoted to Service ManagerAssistant F&B Manager

Kong Thien Choi Promoted to Service Leader – F&B

Siti Aminah A. Masir Promoted to Service Leader - F&B

Syzana Binti Kamil Promoted to Service Leader - F&B

Noridah Bte Sulin Promoted to Service Leader - Kitchen

Muhammad Hafiz Bin Suhaili Promoted to Service Leader - F&B

Clearing of dead plants at Sunset Bar Walkway

Before

Drain grille broken off (located at front of staff entrance), which can be a tripping hazard or possible impalement.

A reminder for all fellow colleagues to be alert while working to identify potential hazards in their environment, and to immediately report to their respective superior for further corrective action.

After 2 months of closure due to renovation, the Clownfish Discovery Centre is now open! Come and experience the upgraded discovery centre where guest can learn about our marine conservation efforts. The discovery centre has an improved environment where guest experience is further enhanced through sound and visual upon entering the discovery centre.

THANK YOU, VOLUNTEERS!

A big shoutout of thank you to all volunteers that helped us achieved our target for volunteerism and community engagement for the year 2022.

VISITATION FROM UMS HOTEL MANAGEMENT STUDENTS

On 14 January 2023, 20 students from UMS 3rd Year Hotel Management Programme visited the resort. The purpose of their visit was to gain insights on the resorts' operation and internship opportunities provided by the resort.

19 January 2023 - Mr. Balen's discussion with Marine Police, KK, about sea patrol coverage along the Shangri-La Tanjung Aru. This monthly discussion took over a lunch at Café TATU.

We bade a fond farewell to our Diamond member Long Stay Returnee Guest Ms. Helen Simmonds just before Chinese New Year holidays.

Ms. Helen Simmonds has been staying with us since December 2008 and has been returning to our resort on the same month every year, staying 5-6 weeks each time.

Her favorite room is 9614 as it holds many memories whilst her husband Ernie was still around. The colleagues here are the main reasons for her to keep returning to TAH despite her age and her travels alone.

We hope to see and welcome her back to our resort this coming December.

Horizon Club Outdoor Terrace Artificial plants VS Herbs Garden

Artificial greens used to fill the Horizon Club Outdoor wall mounted planter boxes. Overtime, due to the exposure of the tropical weather conditions, the artificial plants became worn out and unpresentable.

Our Landscape Manager Mr. Felix recommended that we plant herbs to replace the artificial plants as the area is conducive for the herbs to grow. The Herbs planted here are dill, mint, oregano and coriander.

2023 CHINESE NEW YEAR DECORATIONS THE MAKING

Laundry basket varnishing cooperate with engineering team to enhance guest experience.

Ongoing Spa offer

Lunar Bunny

• 15 Jan – 22 Feb 2023

• Available from Mon – Thurs only

• RM408 nett per person

• TOTAL 90-minute:

*30-min foot soak & foot scrub...

*+ 60-min Asian Blend Massage

• Includes Lunar gift worth RM100

• Buy voucher from Shangri-La Tanjung Aru, Kota Kinabalu (ishopatstar.com)

GYM EQUIPMENT RECREATIONS & HEALTH CLUB

New Game at the Recreation Room – Futsal Table! -

Marina booking & information counter new look

THE TANJUNG ARU PULSE Resort Newsletter

January

Issue #3