Diem Case Study Diem an on-the-go solution in the on-demand world, for households. Built to ‘Seize The Day’, Diem’s on-demand mobile application platform helps customers hire qualified professionals near their locality to take care of their household needs, that too in real-time.
Our client, Diem, is a Canada based entrepreneur. His business aims to simplify on-demand household services in Canada. A popular online local service provider that allows users to experience doorstep service. Diem Technology's idea of on-demand application was to acts as a mediator between customers who ask for services and professionals who provide the services. Leveraging Diem’s application, customers can connect with reliable service experts at a time and price that they’re comfortable with. Customer can request for services in three categories such as ondemand, smart home, and other custom services. On the other side, a professional can find the most appropriate jobs using filters such as preferred location, particular distance, target price range to get the job offer from users. To ensure satisfaction, quality, and reliability practiced on the platform, Diem also offers a bundle of features within applications like for one Diem proposed an unusual payment processing where the payment will only be processed once the customer has confirmed, on the application, the satisfactory conclusion of services.