Communication with the Housemistress

Communication

For girls: • We are around every day – we live here with you, after all. We are always available to support you, so never hesitate to come and see us about any issue, big or small. The office is a good place to ‘plonk’ and chat over cups of tea. Mrs Cracknell has one day off a week and the resident assistant

Housemistress will run the house during this period. • If you need anyone in the middle of the night, come straight to Mrs Cracknell’s door, which you will be shown on first night, and knock. • You will all have the House mobile number if you need us, and we have all your numbers in case we need to contact you in an emergency. For parents: • We really encourage open communication with parents at all times. We are all in this together in supporting these wonderful girls through their exciting new adventure, so any perspective we can have to do this well really helps us. There will also be lots of questions and we are often a good starting point to help answer them.

• Email is probably the most straightforward means of communicating. If preferred, do phone the House office or mobile numbers above and leave messages with

Matrons or on voicemail, as we check these regularly. A lot of the time our amazing

Matrons, Anna, Sara and

Eddie, will be able to answer your questions or deal with the situation straight away.