Shield - An E-Comms Surveillance Deep Dive

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WHAT WE LEARNED FROM AN E-COMMS SURVEILLANCE DEEP DIVE


We see the compliance world differently. At Shield, we believe there is a better way to stay compliant. A more valuable, efficient way. We believe that a platform should be open, custom-tailored, intuitive and costeffective. We’re obsessively passionate about regulations and technology, and our mission is to help people and organizations turn compliance into a competitive advantage.

About Us


Where we've been In 1983 our two founding fathers meet and become best friends The 2008 crisis sends the financial markets into a spiral and raises calls for enhanced regulations Basel III, Dodd Frank, MiFID II, MAR and many other regulations come into play Shield is founded in early 2018 as compliance arms race increases Shield is trusted by some of the largest financial organizations in the world, revolutionizing the way they stay compliant.


In May 2021, compliance officers, RegTech vendors, and financial folks across Europe, Asia, and the USA gathered to debate the future of communications surveillance. For each group, a lot was at stake. Policies, processes, and tech all need to meet existing requirements – as well as consider future needs. The key to doing this was making the surveillance of individuals seamless, but without breaking any privacy laws.


Let’s start here with the Big 3. One – personal devices and exploding eComms channels are today’s greatest challenge for surveillance. Two – everyone is in hot pursuit of efficiency and optimization. Three – as it turns out, surveillance integration of disparate third-party and inhouse legacy solutions is not a one-anddone.

The Big Challenges


Multi-channel Mess WhatsApp users send 100 billion texts per day! WeChat is also on heavy rotation with 40 billion daily messages. Not to mention zoom and Team … that’s a lot of potential for nefarious activity where bad actors are now readily enabled to engage in fraudulent activity and transact illegal deals.


Efficiency & Optimization

COVID essentially had everyone’s attention for the past year or so. There was no mental or employee bandwidth available to consider optimization efforts. Business continuity – at any cost – trumped any efforts to streamline operations and enhance performance. With the pandemic more-or-less approaching a manageable state (maybe?) given the tremendous efforts around vaccine development and deployment.


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