eBook for suppliers
Top 12 features of SmartSupplier For Suppliers
What is SmartSupplier? This eBook will cover its top features.
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Advanced Outlook-style quoting tool Prioritise and quote more efficiently, saving you time and money Quote quicker and increase your win rate The perfect step for existing StartSuppliers who are receiving a consistent number of transactions through ShipServ All features in this eBook are available to SmartSuppliers users only and at no extra charge
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One Login
See ALL transactions in one place – improving prioritisation and quote turn around time
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Multiple logins not required when a new RFQ is received Program remains on in the background on your PC Transactions all in one place: Easy access to one dedicated inbox for all your RFQs, quotes, POs etc All RFQs on 1 screen: Easy to switch from one RFQ to another so you can quickly prioritise
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Save time Easy access and archiving
Folders for all your previous quotes and POs Making it easier to retrieve previous quotes and POs
Creating archives You can archive documents by highlighting the document (or multiple documents) or alternatively, set-up ‘auto-archive’ where documents older than x days are moved to the Archive folder
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Archive function – easy to find and re-quote
Dedicated folders for all your previous quotes and POs
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Save time Find, sort, filter & group
Easy navigation Find, sort, filter, group – Lets you hide or show certain documents based on the status of a document or by buyer etc
Multi-select function To save time you can multi-select RFQs for decline or print
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Sort, filter, group by status, buyer etc
Multi-select for bulk decline or print
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Save time Rules & notifications
To save time you can set up rules such as: Notifications for when a new document arrives Hide replaced documents – when a document has been replaced, the original document will be hidden from the list of transactions Set-up SmartSupplier to run in the background
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You can set up notifications and rules here
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Multiple users Assign RFQ owner
Multiple users: With ‘SmartSupplier Team Edition’ As a SmartSupplier user you can add additional users at no extra charge and allocate named users for specific transactions.
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Allow multiple users to work on quotes and save quotes for approval
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RFQ status Don’t waste time on lost RFQs
Closed/lost feature An RFQ can be sent to multiple suppliers, so this feature is ideal in saving valuable time. If an order for an enquiry is placed with one of ShipServ’s enabled suppliers, SmartSupplier will indicate whether that RFQ has been awarded to another company.
Understanding which RFQs have been awarded to another supplier will: Remove quoting or chasing time Provide insight in to which RFQs are typically awarded to other suppliers
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Closed/lost RFQ feature – removing quoting/chasing time & understand which customers go elsewhere
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Quoting is easy Create a quote or decline The quoting process is made easier with the different tabs in SmartSupplier.
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Create a quote or decline
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Export RFQ line items to Excel users
Export RFQ line items to Excel You can export line items to Excel from RFQs so you can then put them into your own sales system to get prices and availability quicker.
Re-import Completed Excel back into your SmartSupplier quote.
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Export RFQ line items to Excel or to PDF
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Simplify the quoting process Catalogue upload & price history matching
Simplify the process even further You can upload your catalogue list pricing to buyer part numbers so that when a request is made the RFQ is automatically price.
Price history matching: See prices of your previously quoted similar line items.
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Previous quote prices and details (for example, if you won or lost at that price)
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PO and Quote variance Quote variance: You can enter or change the following items: The unit price and discount percentage for a line item Data in other boxes that are already filled in or blank such as part number and type (IMPA, ISSA, manufacturers’, etc) Item description Quantity Unit of measurement
Whatever you change will be regarded as a ‘Variance’ to the buyer and will be highlighted in a variance note sent by ShipServ to the buyer. You can see these variances as they will appear to the buyer.
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Any changes to the original are clearly shown here
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Other features Purchase Order Management
Purchase Order Management (POM) The POM feature within SmartSupplier is for suppliers who themselves need to send the RFQ on to a number of sub-suppliers to quote on The name of your buyer is hidden from your sub-suppliers
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Forward RFQs to sub suppliers - Applying price mark-ups and hide details of underlying buyer
Send RFQs and/ or POs to different sub suppliers without having to use another system and save retyping
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Tabs for buyer contact list, Supplier Insight Report and links to edit your ShipServ profile Contacts Folder
Supplier Insight Report
As a SmartSupplier user you also benefit from having access to a list of the current ShipServ buyers, their contacts and email addresses.
Access this online dashboard directly through SmartSupplier, which gives an overview of all your sales and marketing activity on ShipServ including the number of RFQs, POs, your speed of quoting and price competitiveness against other suppliers and much more
Change your profile online Access and edit your online profile on ShipServ Pages
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Access the contact details of buyers, the Supplier Insight Report and edit profile tool
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StartSupplier vs SmartSupplier See all the additional benefits and features you get as a SmartSupplier user
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STARTSUPPLIER
SMARTSUPPLIER
Receive RFQs and POs from marine buyers New RFQ and PO notification Login once and send/receive still functions in the background All transactions in one place Outlook-style order management (search, sort, filter group) Lost RFQ notification when quote is won by another supplier Copy/paste, import/export to/from Excel Add and send attachments Set-up RFQ auto-declines by buyer, country and /or port Simultaneously manage/process RFQs with single or multiple line items Unlimited license – have multiple users on different computers Assign transactions and share drafts for approval Easy access to prioritised accounts based on sales order document status Multi select RFQs for bulk decline and print Specify quality of products Set up RFQ acknowledgements to buyers PO variance checker - check changes in a quote Update Pages profile and upload catalogue Access to updated contact information of TradeNet buyers Forward RFQs to sub-suppliers/contractors
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Let us Help For existing SmartSupplier customers All the features in this eBook are available to you at no extra charge.
For StartSupplier customers If you would like to discuss upgrading to SmartSupplier, please email contactus@shipserv.com
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If you require extra help please: View our extensive video explainers: https://goo.gl/Q4phnD Contact your dedicated account manager For system and technical enquiries contact our support team at support@shipserv.com
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Contact us Founded in 1999, ShipServ is the largest e-procurement platform for the marine, oil and gas industries. ShipServ’s current annual value of trade is US$3.5bn from over 200 buying companies, managing 9,000 vessels and trading with over 68,000 suppliers in over 100 countries around the world.
Go to the website to see more information:
www.shipserv.com Or via email:
smart@shipserv.com