5,000 1,500 500 +
+
ATTENDEES COMPANIES
+
CEOs
300
+
300
+
Speakers SPONSORS
EMBRACE CHANGE WYNN, LAS VEGAS • MARCH 19-22, 2017
2017’s BLOCKBUSTER EVENT
GET STARTED TODAY! 2
Email 2017@shoptalk.com now to set up AN onsite meeting with CAROLINE to book and rebook exhibit space!
table of contents
Floorplans
4-7
Record-Breaking Numbers
8
Agenda-at-a-Glance
9-19
Session Descriptions
20-39
Speakers
40-50
Sponsors
51-61
Media Partners
62
Caroline Farley VP, Growth
TABLE OF CONTENTS • #SHOPTALK16
3
Floorplans LEVEL 2
4
LEVEL 1
Exhibit Booth
KEY
Main Street Table Pop-Up Shop Meeting Pod Meeting Room
TRACK ROOM 1
TRACK ROOM 2
EXHIBIT HALL
FLOORPLANS • #SHOPTALK16
5
the main street experience What is Main Street? It’s a whole new format to interact with people and discover companies that supplements our traditional exhibit booth format. Who is on Main Street? You can interact with 120+ companies, including commerce tech innovators and disruptors, in an open and friendly environment. See what’s new and explore new business possibilities. Check out the list of 120+ participating Main Street sponsors on the opposite page. When is Main Street Open? Join us on Main Street in the Exhibit Hall on: • Monday from 9:30 am to 10:30 am & 5:50 pm to 7:30 pm • Tuesday from 9:30 am to 10:30 am & 6:15 pm to 7:30 pm
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ARCADE
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Store T-SHIRTS
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COLLECTABLES
Jewelry
BOOKS
A.A.
Toybox
DENTAL
WORKS
24
H O U R
JONNY’S
selling toys since 1952
MON: 10AM TO 7PM TUE: 10AM TO 7PM WED: 10AM TO 7PM THR: 10AM TO 7PM FRI: 10AM TO 7PM SAT: 10AM TO 6PM SUN: CLOSED
by Zia
ANTIQUES
TOYS
cafe Marie
Flake & Bake
MONEY20/20 BANK
COMICS
GAMES
B arb e rs h o p
MI SOON FATT
Fresh FLOWERS On Main
open Open
C uT
+
S H A V E
Interested in 2017? Email 2017@shoptalk.com now to set up an onsite meeting with Caroline to book and rebook exhibit space!
NOW SHOWING
RETAIL MONSTER FROM THE BLACK LAGOON
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Dr ugCANDYStore PAVEL’S CORNER
DON’S DONUTS S RECORD
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POST OFFICE
exhibiting sponsors & meeting spaces
INCLUDES: EXHIBIT BOOTHS, MAIN STREET TABLES, POP-UPS & MEETING SPACES
□ 12 Digit Marketing, T40-A □ 1WorldSync, T32-A □ 24-7 Intouch, T32-B □ 4moms, P2 □ ACI Worldwide, T79-A □ adjust, 1406 □ Adlucent, T57-A □ Adobe, 1103 □ Advanced Pricing Logic, T25-B □ Affirm, T45-A □ Affirm, 1226 □ Algolia, T4-B □ Amazon Payments, 1208 □ AngelHack, T42-A □ AppCard, T25-A □ Apruvd, T28-A □ ATTRAQT, T18-B □ ATTRAQT, Pod A □ Bain Capital Ventures, Pod FF □ bedgear performance bedding, P4 □ Belly, 1418 □ BigCommerce, 1431 □ BloomReach, 1409 □ Blue Acorn, T47-A □ Bluecore, 1526 □ Bluecore, Pod D □ BlueSnap, T81-B □ Branch Metrics, T63-A □ Brickwork Software, Pod Q □ Bronto Software, T67-A □ Buzztala, T2-B □ CashStar, T28-B □ Catchpoint Systems, 1232 □ Catchpoint Systems, Pod K □ Cayan, T24-A □ Certona, T74-A □ Chargeback Gurus, T42-B □ Chargeback.com, T79-B □ Chargebacks911, 1240 □ Chase, 1421 □ Chase, Copperleaf 3 □ ChatID, T4-A □ ChatID, Pod J □ Chop Technologies, T38-A □ CIBC Capital Markets, Pod U □ Cimagine, T39-B □ Classy Llama, T10-A □ Clearbridge Mobile, T73-A □ ClearSale T36-A □ Cognilyze T61-A □ Commerce Ventures, Pod F □ commercetools, 1125 □ Connected Lab, T72-A □ CountBOX, T65-B □ CoursaRetail, 1532 □ Creditcall, T40-B □ Curalate, 1412 □ Deloitte , T23-A
□ Deloitte Technology Fast 500, T23-B □ DHL eCommerce, 1123 □ Digital Certainty, T49-B □ Digital Retail Apps, T36-B □ Discover Financial Services, Pod S □ Distil Networks, Pod O □ dotmailer T22-A □ dotmailer, 1117 □ Dynamic Yield, 1111 □ DynamicAction, T55-B □ Echidna, T67-B □ Espylt, T33-B □ Experian Data Quality, T8-A □ Extole, 1410 □ eZCom Software, T83-A □ Fashion Metric, Pod E □ FedEx, Bluethorn 4 □ Findly, T12-A □ First Insight, T26-A □ First Mile, 1236 □ FitForCommerce, Pod R □ flexReceipts, Pod C □ GoSend, T86-B □ GPShopper, 1127 □ Granify, Pod G □ Greycroft Partners, Pod CC □ HookLogic, 1408 □ Hyperwallet, T80-B □ IA Interior Architects, 1219 □ Ideally, T53-A □ iGlobalStores, T75-A □ imgix, T29-B □ Index, T55-A □ Infinite Buyer, T78-A □ Innovative Retail Technologies, T83-B □ iovation, T18-A □ JDA Software, T14-A □ Jumpshot, T57-B □ Ketner Group PR + Marketing, T85-A □ Kwik, T78-B □ Lightspeed, 1230 □ Lightspeed Venture Partners, Pod GG □ Listrak, T14-B □ Listrak, Pod L □ Loop Commerce, T75-B □ LYONSCG, T22-B □ Magento, 1214 □ Magnetic, Pod W □ Marqeta, T26-B □ MasterCard, Copperleaf 2 □ MeanBuy.com, T35-B □ MediaTree, T73-B □ Monetate, 1427 □ Multimedia Plus, 1215 □ Narvar, 1514
KEY
□ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □
Exhibit Booth
Main Street Table Pop-Up Shop Meeting Pod Meeting Room
NEA, Pod EE Nventify, T41-A Olapic, 1115 OmnyPay, T74-B OnboardIQ, T20-B OnTrac, T76-A Optimove, 1530 Orzota, T37-A Paul Evans NY, P3 Payoneer, T70-A PayPal, Bluethorn 2 PerimeterX, Pod B PEX, T59-A PEX, Pods M & N Pinn, T12-B Pitchtime, T51-A Placemeter, T51-B PMG, 1220 Point Inside, 1536 Pricefalls.com Marketplace, T31-B Primary Venture Partners, Pod DD PUDO, T71-A Radius8, T59-B Radius8, Pod X Radix, 1109 Ragtrades, T2-A Raise, 1437 RBM Technologies, T16-B Recite, T34-A Reflektion, T8-B reKindness, T81-A RetailNext, 1425 Riskified, T53-B ROAR, T82-B RobotLAB, 1420 ROI Revolution, 1433 Roomi, P1 S5 Stratos, Pod P Sailthru, 1414 Sailthru, Pod I Salsify, 1516 SAP, 1217 Secret Sauce Partners, T6-A Sentient Aware, T49-A Sharedrobe, T84-B ShipHawk, T24-B Shippo, T85-B ShopForce, T29-A Shopic, T61-B Shopify, 1415 Shopkick, T45-B Shopography, T84-A shopswell, T27-A Sift Science, T30-A Signifyd, T69-A Slice Intelligence, 1416 SmartGift, T38-B Snapfulfil WMS, T70-B Sociomantic Labs, T6-B
□ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □
Sourceeasy, 1524 SparkPost, 1131 Spendgo, T82-A Springboard Retail, T10-B Star Cloud Services, T77-A STARS Online Product Reviews, T80-A STRATACACHE, T31-A SweetIQ, T68-B Symantec Corporation, T71-B Sysorex, 1139 Tata Consultancy Services, Pod H Temando, T68-A Third Wave Fashion, T35-A Transfix,1238 TrendBrew, T72-B True Fit, 1137 TSYS, Copperleaf 1 TUKU, T16-A Tulip Retail, 1222 TurnTo, 1211 Two Tap, T34-B U-PIC Parcel Insurance, T37-B Ubiquity Global Services, 1404 UNBXD, 1224 United States Postal Service, 1540 Vantiv, Pod V Verifone, T63-B Verifone, Pod T VeriShip, 1141 Verizon Digital Media Services, T39-A Virtual Incentives, 1133 VoyageOne, 1441 VTEX e-Commerce Cloud Software, T86-A Webcollage, 1121 Webgility, T27-B WebLinc Commerce, T41-B WePay, T77-B Westfield Labs, 1403 Westfield Labs, Bluethorn 1 WGSN, T20-A World First, T30-B Yoyo Wallet, T69-B Zebra Technologies, T33-A Zendesk, T65-A Zipdrug, T47-B Zmags, 1213 Zooz, T76-B
EXHIBITING SPONSORS & MEETING SPACES • #SHOPTALK16
7
R ECO R D - BR E A K I N G FI RS T Y E A R
numbers
8
AT- A - GL A N CE
sunday agenda Fly in on Sunday, May 15, to get the most from 2016's groundbreaking retail and ecommerce event!
4:00-9:00 pm, Sunday: Pick up your badge from registration on Level 1 of the Conference Facility 7:30-9:30 pm, Sunday: Join the Shoptalk Welcome Reception and make new connections 10:30 pm, Sunday: Get some rest! Three days of intense learning, building new connections and discovering new technologies start tomorrow
Fly In
4:00–9:00pm Level 1
7:30–9:30pm Level 1
6:00 am, Monday: Rise and shine! It all starts today! 7:00 am, Monday: Time for Breakfast on Level 1. Get fueled for amazing Monday morning keynotes, starting at 8 am sharp!
Registration Open Welcome Reception
Sponsored By
SUNDAY, MAY 15 • #SHOPTALK16
9
REGISTRATION HOURS: 6:00AM-8:00PM
AT- A - GL A N CE
monday agenda 6:30–7:30am Level 2
6:30–8:00am Level 1
EXHIBIT HOURS: 9:30AM–7:30PM MAIN STREET HOURS: 9:30–10:30AM, 5:50-7:30PM
Sunrise Yoga
Breakfast
Sponsored By
8:00-8:10am
Opening Remarks: Anil D. Aggarwal, Founder, Shoptalk Jonathan Weiner, Founder, Shoptalk
8:10-8:30am
Conversation with Lionel Richie Interviewer: Dottie Mattison, CEO, Gracious Home
8:30–8:50am
Opening Keynote: Jerry Storch, CEO, Hudson's Bay Company
8:50–9:10am
Fireside Chat: Michael Dubin, Founder & CEO, Dollar Shave Club Interviewer: Courtney Reagan, CNBC
Michael Dubin will join us to discuss how he built a subscriptions business with millions of members in just four years, and how he's disrupted 100 year-old brands with his revolutionary selling model.
9:10–9:30am
Fireside Chat: Ron Johnson, CEO, ENJOY Interviewer: Courtney Reagan, CNBC
In this conversation with Ron Johnson, we'll hear his perspective on commerce evolution after 20+ years as a leader at retailers from Apple to JC Penney and Target. Ron will also discuss his shift into the venture-backed world and his plans to change how shoppers purchase and engage with new consumer technologies.
General Session Room General Session Room General Session Room General Session Room
General Session Room
9:30–10:30am
Exhibit Hall
Session 1 10:30–11:10am
Join us for a conversation with international sensation Lionel Richie and Gracious Home CEO Dottie Mattison who will discuss the launch of Lionel's new home collection, the people and places that influenced his new product line and what excites him most about being a part of the commerce world.
Networking Break & Main Street Open
TRACK 1: Disruptive Startups and Pioneering Brands
TRACK 2: Physical Retail Goes Digital
TRACK 3: Evolving Trends in Marketing
TRACK 4: Search and Discovery
TRACK ROOM 1
TRACK ROOM 2
TRACK ROOM 3
TRACK ROOM 4
Startups Driving Product Innovation
Session A: Executive Perspectives: Digital Store Trends and Technologies
Advances in Proximity Marketing
Session A: The Emergence of Visual Commerce
MARIAH CHASE, CEO, ELOQUII ROB DALEY, Co-Founder & CEO, 4moms JULIE FREDRICKSON, CEO & Co-Founder, Stowaway Cosmetics PHOEBE HAYMAN, CEO, Seedling Moderator: SONYA BROWN General Partner, Norwest Venture Partners
NIGEL ODDY, CEO, House of Fraser Interviewer: DEBORAH WEINSWIG, Managing Director, Fung Global Retail & Technology
Session B: Executive Perspectives: Brand Innovation JAMES RHEE, Executive Chairman & CEO, Ashley Stewart / FirePine Group JUE WONG, President, Elizabeth Arden Brand, Elizabeth Arden Moderator: DAVID BELL Author, Professor, The Wharton School
10
MARK CAMPOS, Product Strategy, Waze JAKUB KRZYCH, CEO & Co-Founder, Estimote
APU GUPTA, Co-Founder & CEO, Curalate TED MANN, President, Slyce
LEAH MALONE, Regional Director, Brand Partnerships, Foursquare
Moderator: DEBBIE HAUSS, Editor-in-Chief, Retail TouchPoints
RODNEY WILLIAMS, Founder & CEO, LISNR
Session B: Discovery Through Curation
Moderator: ASIF R. KHAN Founder & President, Location Based Marketing Association
ANTHONY SOOHOO Founder & CEO, Dot & Bo ALAN TISCH, Co-Founder & CEO, Spring Moderator: ROBERTO RAMOS, Senior Vice President, Global Strategy and Communications, The Doneger Group
Session 2 11:15–11:55am
TRACK 1 New Marketplace Startups
Driving In-Store Mobile Engagement
GEORGE ARISON, Founder & CEO, Shift
MARY BETH LAUGHTON SVP Digital, Sephora
BILL BOBBITT, Co-Founder & CEO, Move Loot
RATNAKAR LAVU, CTO, Kohl’s
NICK HUZAR, CEO, OfferUp ANDY NIELSEN, President & CEO, Everything But The House Moderator: HANS TUNG Managing Partner, GGV Capital
Session 3 12:00–12:40pm
TRACK 2
TRACK 1
PAWAN VERMA, Senior Vice President/Chief Information Officer, Foot Locker Moderator: ROHIT SINGH Managing Director Consumer Products & Retail Group, Americas | Corporate Client Solutions, UBS Securities
TRACK 2
Session A: On-Demand Startups Redefining Retail Experiences
Emerging In-Store Interactive Technologies
SAM ROSEN, Founder & CEO, MakeSpace
HEALEY CYPHER, CEO & Co-Founder, Oak Labs
MIKE RUSSELL, CEO, Paintzen
TODD STARCEVICH, VP, Direct-to-Consumer, Americas, VF Corporation
Moderator: WESTON GADDY, Managing Partner, Radian Capital
Session B: On-Demand Professional Services MATTHEW FAUSTMAN, CEO & Co-Founder, UpCounsel PATRICK PETITTI, CEO & Co-Founder, HourlyNerd
TRACK 3 Driving Millennial Engagement with Content CORY HAIK, Chief Strategy Officer, Mic AMANDA HESSER Co-Founder & CEO, Food52 KAREN MOON CEO & Co-Founder, Trendalytics BRIAN SUGAR, Co-Founder & CEO, POPSUGAR Moderator: JEFF RICHARDS Managing Partner, GGV Capital
TRACK 3 Driving Repeat Purchases—Loyalty, Replenishment and More LARS ALBRIGHT, Co-Founder & CEO, SessionM MARC FREED-FINNEGAN Co-Founder & CEO, Index
SALVADOR NISSI VILCOVSKY Founder & CEO, Memomi Labs
DANA KLEIN, VP eCommerce, Reebok North America, Adidas Group
MAGGIE WINTER Co-Founder & CEO, AYR
EMILIE AREL SCOTT, CEO, Quidsi, an Amazon Company
Moderator: ANNE MARIE STEPHEN, CEO & Founder, KWOLIA
Moderator: YORY WURMSER , Retail Analyst, eMarketer
TRACK 4 Mobile Search and Discovery MICHAEL HASWELL, Director, Product Partnerships, Google DARNELL HOLLOWAY, Head Of Business Outreach, Yelp MICHAEL JACONI Co-Founder & CEO, Button LIAT ZAKAY, CEO & Co-Founder, Donde Moderator: KATIE EVANS Editor, Mobile, Internet Retailer / Mobile Strategies 360
TRACK 4 Discovery Through Content and Experiences ROSS PETERSEN, CEO & Co-Founder, Blitsy KATHERINE POWER Co-Founder & CEO, Clique Media Group (CMG) DAVIS SMITH, Founder & CEO, Cotopaxi JAC WHITE, CEO, Savoteur Moderator: BRIAN NOWAK, US Internet Analyst, Morgan Stanley
Moderator: CHRIS PROTASEWICH Principal, Highland Capital Partners
Anil D. Aggarwal, Founder
Jonathan Weiner, Founder
MONDAY, MAY 16 • #SHOPTALK16
11
REGISTRATION HOURS: 6:00AM-8:00PM
AT- A - GL A N CE
monday agenda Seating 1: 12:40-1:10pm Seating 2: 1:10-1:40pm Level 1
Session 4 1:40–2:20pm
EXHIBIT HOURS: 9:30AM–7:30PM MAIN STREET HOURS: 9:30–10:30AM, 5:50-7:30PM
Lunch
TRACK 1 Session A: Guided Commerce Startups LEURA FINE, CEO & Founder, Laurel & Wolf NICK TARANTO, Co-Founder & Co-CEO, Plated Moderator: CAROLINE FAIRCHILD, New Economy Editor, LinkedIn
Session B: Startups Bringing Offline Discount Models to the Online World CHIEH HUANG, CEO, Boxed Wholesale DAVID YEOM, CEO & Co-Founder, Hollar
Sponsored By
TRACK 2 Creating and Managing Omnichannel Customer Experiences—Prices, Products and Promotions HARVEY BIERMAN, VP eCommerce Technology & Operations, Crocs KEVIN ERTELL, SVP, Digital, Sur La Table MARY LOU KELLEY President, e-Commerce, Best Buy AIMEE LAPIC, SVP/Chief Marketing Officer and Online GM, Banana Republic Moderator: SCOTT SILVERMAN Scott Silverman Associates
TRACK 3 The Future of Digital Advertising BONIN BOUGH, Chief Media & eCommerce Officer, Mondelez RICHARD PHELAN, Managing Director - Retail, OMD NASEEM SAYANI, Group VP, Strategy, Huge DONALD WILLIAMS, Chief Digital Officer, Horizon Media Moderator: LISA MILGRAM SVP, Member Programs, Interactive Advertising Bureau
TRACK 4: IoT and Sensors
Session A: Connected Cars THEJO KOTE, CEO & Co-Founder, Automatic Labs DAN PRESTON, CEO, Metromile Moderator: MOLLY WOOD Host and Sr. Tech Correspondent, Marketplace
Session B: Selling Connected Devices PHILLIP RAUB, Co-Founder, CMO & Head of Retail, b8ta
Moderator: BEN SUN General Partner, Primary Venture Partners
JOSH UDASHKIN, CEO & Founder, Raden Moderator: MOLLY WOOD Host and Sr. Tech Correspondent, Marketplace
Session 5 2:25–3:05pm
TRACK 1 Recommerce Startups Driving Sales MANISH CHANDRA, Founder & CEO, Poshmark TRACY DINUNZIO, CEO & Founder, Tradesy
Innovations in Payments, Mobile Wallets and Point of Sale KIM FITZSIMMONS,
Head of Global Ecommerce and Large Omnichannel Commerce Solutions, Chase Commerce
Solutions
SEBASTIEN FABRE, CEO & Co-Founder, Vestiaire Collective
CHRIS GARDNER, Head of In-Store Products , PayPal
JAMES REINHART, CEO & Co-Founder, thredUP Moderator: DANA TELSEY CEO and Chief Research Officer, Telsey Advisory Group
12
TRACK 2
TRACK 3
TRACK 4
Innovations in Mobile, Social and Next Generation Marketing Tactics
Smart Homes
PRAMA BHATT, VP, Digital & eCommerce, Ulta Beauty
RYAN CIOVACCO President, Connected Living & Consumer Electronics, Sears Holdings
BRYON COLBY, SVP, Digital Commerce, Cornerstone Brands
CYRIL BRIGNONE, CEO, Arrayent
PATRICK GAUTHIER, VP,
Amazon Payments, Amazon
DAVID HEATH, Founder & CEO, Bombas
BILL LEE, VP Smart Home Product Marketing, Samsung Electronics America
SPENCER SPINNELL, Director, Emerging Platforms, Google
SHAN-LYN MA, CEO & Co-Founder, Zola Registry
JONATHON NOSTRANT, CEO & Founder, ivee
Moderator: ANDREW B. MORRIS, SVP, Head of Content, Money20/20
Moderator: MATT MCKENNA Founder / President, Red Fish Media
Moderator: MIKE STERN CEO, Connected Lab
Session 6 3:10–3:50pm
TRACK 1 Startups Disrupting The Retail Value Chain RYAN BABENZIEN, CEO, Greats ARIEL KAYE, CEO & Founder, Parachute AMY ERRETT, CEO & Founder, Madison Reed MICHELLE LAM Co-Founder & CEO, Trust&Co. Moderator: ANDREA WASSERMAN Senior Advisor, McKinsey & Company
TRACK 2
TRACK 3
Session A: Market Research - Redefining Commerce: The New Retail Reality BERNARDINE WU, Founder & CEO, FitForCommerce
Session B: Reinventing Product Returns TODD EVERETT, CEO, Newgistics DAVID SOBIE, CEO & Co-Founder, Happy Returns Moderator: ANDREA WEISS Founder, The O Alliance
TRACK 4:
Session A: Emerging Social Selling Strategies CHANTEL WATERBURY, CEO & Founder, Chloe + Isabel DIISHAN IMIRA, CEO, Mayvenn Moderator: CHRIS FRALIC Partner, First Round
Session B: Engaging New Influencers CONOR BEGLEY, President, Tribe Dynamics MARCO HANSELL, Founder & CEO, Speakr
Wearables CHRISTINA D’AVIGNON CEO, Ringly SHAZ KAHNG, Board Director & CMO, OMsignal SANDRA LOPEZ, VP, New Technology Group Strategic Relationships & Business Development, New Devices Group, Intel LESLIE MULLER, Co-Lead, The Shop, VSP Global Moderator: LIZA KINDRED Founder & CEO, Third Wave Fashion
Moderator: HILARY MILNES Retail Reporter, Digiday
3:50–4:10pm 4:10–4:30pm
General Session Room
4:30–4:50pm General Session Room
4:50–5:10pm
General Session Room
Break Fireside Chat: Tim Kendall, President, Pinterest Interviewer: Molly Wood, Host and Sr. Tech Correspondent, Marketplace
In this session, Tim Kendall will discuss the merchant opportunity on Pinterest, from understanding consumer intent and trends to reaching new customers and innovating in the world of omnichannel marketing. Tim will also talk about the future of Pinterest as a platform for mobile discovery and commerce.
Presentation: Nicolas Franchet, Director, Global Vertical Strategy, Facebook Presentation: Jonathan Alferness, VP, Product Management – Shopping, Google
5:10-5:30pm
Presentation: John Costello, President, Global Marketing & Innovation, Dunkin’ Brands
5:30-5:50pm
General Session Room
Fireside Chat: Marc Lore, Founder & CEO, Jet.com Interviewer: Anne D'Innocenzio, National Retail Writer, The Associated Press
5:50–7:30pm
Exhibit Hall & Main Street Reception
General Session Room
Exhibit Hall
8:30–10:00pm Poolside Dinner & Reception Yucca Pool
Join us for a conversation with Marc Lore, CEO of Jet.com, as he discusses the building of a new, large-scale marketplace, what he's learned about acquiring and retaining new customers, how he sees the company's business model evolving and the future of ecommerce overall.
Sponsored By
Sponsored By
MONDAY, MAY 16 • #SHOPTALK16
13
REGISTRATION HOURS: 6:00AM-8:00PM
AT- A - GL A N CE
tuesday agenda 6:30–7:30am Level 2
6:30–8:00am Level 1
EXHIBIT HOURS: 9:30AM–7:30PM MAIN STREET HOURS: 9:30–10:30AM, 6:15-7:30PM
Sunrise Yoga
Breakfast
Sponsored By
8:00-8:10am
Opening Remarks: Zia Daniell Wigder, SVP and Head of Content, Shoptalk
8:10–8:30am
Fireside Chat: Maelle Gavet, EVP, Global Operations , The Priceline Group Interviewer: Ron Miller, Enterprise Reporter, TechCrunch
Maelle Gavet, Executive Vice President of Global Operations for The Priceline Group, will discuss how The Priceline Group has become one of the most successful internet comeback stories of all time. She'll share her insights on how global digital businesses should be structured to succeed and discuss how companies can thrive given the growth of the sharing economy, on-demand models and the arrival of new technologies.
8:30–8:50am
Fireside Chat: Katia Beauchamp Co-Founder & CEO, Birchbox Interviewer: Linda Shein, Managing Director at Baker Retail Center, The Wharton School
Join us for a conversation with Birchbox CEO Katia Beauchamp who will talk about how she changed the way people shop for beauty and grooming online and won over more than a million subscribers She'll discuss how the company has zeroed in on a target customer others in the beauty industry aren't talking to and how it's refocusing its efforts on serving her in a relevant way.
Fireside Chat: Brian Lee, CEO & Co-Founder, The Honest Company Interviewer: Ben Sun, General Partner Primary Venture Partners
In this session, we'll hear from The Honest Company CEO, Brian Lee, who will discuss how he's taken his safe and effective lifestyle brand from concept to successful business in just five years. He'll discuss the market’s growing interest in conscious consumerism and how the company has established a successful direct sales channel as well as several major retail partnerships.
General Session Room General Session Room
General Session Room
8:50–9:10am
General Session Room
9:10–9:40am
General Session Room
Fireside Chat: Steven M. Lowy Co-CEO, Westfield Corp. Interviewer: Maghan McDowell, Technology Reporter, WWD
9:30–10:30am
Networking Break & Main Street Open
Session 1 10:30–11:10am
TRACK 1: Ecommerce
TRACK 2: Design
TRACK 3: Measurement, Analytics and Insights
TRACK 4: Entrepreneurship and Investment
TRACK ROOM 1
TRACK ROOM 2
TRACK ROOM 3
TRACK ROOM 4
Session A: Executive Perspectives: Conversation with Facebook Messenger
Designing Next Generation Products and Experiences
Session A: Privacy in the Era of Increasing Data: FTC Perspective on Managing Customer Data Responsibly
Venture Capital Perspectives on Retail and Consumer Investing: Part 1
Exhibit Hall
FRERK-MALTE FELLER Director of Product Management, Facebook Messenger
Session B: Executive Perspectives: The Future of Ecommerce MARK LAVELLE,CEO, Magento Commerce SCOTT THOMPSON, CEO, ShopRunner Moderator: PAUL DO FORNO, Director -Commerce Practice Leader, Deloitte Digital
14
Join us to hear from Westfield Co-CEO Steven Lowy who will discuss how he sees the retail industry changing, what areas he's most excited about and which new products and technologies he's investing in to create both digital and physical world-class experiences at the company's 34 iconic shopping centers across the US and Europe.
CHRIS COLBORN, EVP, Global Chief Design and Innovation Officer, R/GA MELISSA GONZALEZ CEO, The Lionesque Group
LAURA BERGER, Attorney, Privacy and Data Security, Federal Trade Commission
JB OSBORNE, Partner, Red Antler
Session B: Acting on the Voice of the Customer
MOHAN RAMASWAMY Partner, Strategy, Work & Co Moderator: RICHARD KELLY, Chief Catalyst, Fung Group
IVY CHIN, SVP eCommerce & Omnichannel Digital, Belk ALEX GENOV, Head of UX Research & Web Analytics, Zappos Moderator: CATHY HOTKA Principal, Cathy Hotka & Associates
SCOTT FRIEND, Managing Director, Bain Capital Ventures KIRSTEN GREEN, Founder & Managing Director, Forerunner Ventures JEREMY LIEW, Partner, Lightspeed Venture Partners BRIAN O’MALLEY, Partner, Accel Moderator: PETER J. FUSCO Partner, Lowenstein Sandler
Session 2 11:15–11:55am
TRACK 1
TRACK 3
Preparing for Distributed Commerce
Retail Formats of the Future
NEIL ACKERMAN, Global eCommerce Lead, Mondelēz International
BRENDAN CAHILL, VP Corporate Projects, Penguin Random House
SID JATIA, VP, Omnichannel Digital, Under Armour
SCOTT EMMONS, Head Of Innovation Lab, Neiman Marcus
RAGHAV LAL, EVP, Chief Data & Analytics Officer, Westfield Corp.
JEFFREY FISHER, Global Store Experience & VM Director, Luxottica Group (Sunglass Hut)
JARED SCHRIEBER Co-Founder & CEO, InfoScout
JOE MEGIBOW, President, Joyus RYAN ROSS, EVP-Marketing & Digital Commerce, HSN Moderator: CATHY HALLIGAN Independent Board Director, Ulta Salon, Cosmetics & Fragrance and FLIR Systems
Session 3 12:00–12:40pm
TRACK 2
GABRIELLE ROSI, Senior Design Director, Whole Foods Market Moderator: LEE PETERSON, EVP, Brand, Strategy & Design, WD Partners
TRACK 1
TRACK 2
Innovations in Offline Data Capture and Analytics ALEXEI AGRATCHEV, CEO & Co-Founder, RetailNext
ALEX WINTER, Founder & CEO, Placemeter Moderator: ADHEER BAHULKAR Partner, A.T. Kearney
TRACK 3
Brands Taking Control
Designing for Mobile
RICO ARRASTIA, Sr. Director, Wholesale.com, Levi Strauss & Co.
PAUL GAFFNEY SVP, IT, Home Depot
Advances In Customer Service and Post-Purchase Engagement
JOSH HIMWICH, VP and GM, The Bump, XO Group
SCOTT CARR, CEO, Modria
PAUL S. CARROLL, Vice President of Digital & E-commerce Creative, New York & Company AMANDA P. GREENBERG Sr. Director Of eCommerce, Ferrara Candy AJIT SIVADASAN, VP/GM Global eCommerce, Lenovo Moderator: SCOT WINGO Executive Chairman & Founder, ChannelAdvisor
Seating 1: 12:40-1:10pm Seating 2: 1:10-1:40pm Level 1
RAFEH MASOOD, Vice President, Customer Innovation Technology, Dick’s Sporting Goods AMANDA RICHARDSON VP Product, HotelTonight Moderator: BOBAK EMAMIAN, CEO, Prolific Interactive
Lunch
Zia Daniell Wigder, SVP & Head of Content
DAN HERMAN, CEO & Co-Founder, ChatID JORDY LEISER, Co-Founder & CEO, StellaService AMIT SHARMA, CEO, Narvar Moderator: LAUREN FREEDMAN, SVP, Digital Strategy & Chief Merchant, the e-tailing Group, An Astound Commerce Company
TRACK 4 Venture Capital Perspectives on Retail and Consumer Investing: Part 2 AJAY AGARWAL, Managing Director, Bain Capital Ventures BEN LERER, Founder, Thrillist Media Group & Managing Director, Lerer Hippeau Ventures DAN ROSEN, Partner, Commerce Ventures JANIE YU, Partner, Fung Capital Moderator: WILLIAM SUSMAN, Managing Director, Threadstone Advisors
TRACK 4 Beyond Venture Capital Investment SAEED AMIDI, Founder & CEO, Plug and Play SLAVA RUBIN, Chief Business Officer, Indiegogo WEST STRINGFELLOW, Vice President, Internal Innovation and Operations, Target Moderator: LOCKIE ANDREWS, CEO & Managing Director, Catalyst Consulting
Sponsored By
Sonal Gandhi, VP, Strategy
TUESDAY, MAY 17 • #SHOPTALK16
15
REGISTRATION HOURS: 6:00AM-8:00PM
AT- A - GL A N CE
tuesday agenda Session 4 1:40–2:20pm
TRACK 1 The Changing Role of Stores in Ecommerce Fulfillment JASON GOLDBERGER President, Target.com & Mobile, Target SCOTT MOREY, Executive Vice President, General Growth Properties MICHAEL TOBIN, SVP, Strategy & Innovation, Macy’s Moderator: ANNE D'INNOCENZIO National Retail Writer, The Associated Press
EXHIBIT HOURS: 9:30AM–7:30PM MAIN STREET HOURS: 9:30–10:30AM, 6:15-7:30PM
TRACK 2: On-Demand, Delivery and Logistics Session A: Amazon Prime Now Discusses Same-Day Shipping STEPHENIE LANDRY Worldwide VP of Amazon Prime Now, Amazon
Session B: On-Demand Personal Services
TRACK 3 The Future of Artificial Intelligence in Retail BRENT FRANSON CEO, Euclid Analytics ANDY NARAYANAN Head of Visual Intelligence, Sentient Technologies JOHN SQUIRE, CEO, DynamicAction Moderator: BARNEY PELL,PH.D., Owner, Decision Theory
TRACK 2
JIM HILT, EVP, CMO & eCommerce, EXPRESS VISHAAL MELWANI Co-Founder, Creative Director, CEO, Combatant Gentlemen
BAYARD WINTHROP, CEO & Founder, American Giant Moderator: WESTON GADDY Managing Partner, Radian Capital
Moderator: ELLIE WHEELER Partner, Greycroft Partners
TRACK 1
Tapping into Millennial Mindshare
MARK WALKER, CEO, JackThreads
JED KLECKNER,CEO, Delivery.com MARCELA SAPONE, CEO & Co-Founder, Hello Alfred
Session 5 2:25–3:05pm
TRACK 4: Changing Consumer Preferences
TRACK 3
TRACK 4
Driving Transactions on Mobile
Trends in Same-Day Delivery
New Approaches To Personalization
JOSH KREPON Vice President, Global Digital Commerce, Cole Haan
DAPHNE CARMELI CEO & Co-Founder, Deliv
BILL ADLER CEO, True Fit
BRIAN ELLIOTT General Manager, Google Express, Google
NEIL CAPEL, Founder & Chairman, Sailthru
MATTHEW KANESS CEO, ModCloth
KHALED NAIM, CEO & Co-Founder, Onfleet
RAJ DE DATTA, CEO & Co-Founder, BloomReach Inc.
CHRIS LINDLAND, Founder & CEO, Betabrand
NICK RELLAS, Co-Founder & CEO, Drizly
MICHAEL KLEIN Head of Industry Strategy — Retail, Adobe Systems
BILLY MAY SVP — Digital, eCommerce, and Corporate Development, Abercrombie & Fitch AMAR NAGARAM Vice President, Engineering, Flipkart MARK YOUNG SVP, Stategy & Business Development, Fandango/ Universal
Moderator: JENNY LEFCOURT Partner, Freestyle Capital
Moderator: STEVE DENNIS President & Founder, SageBerry Consulting
Changing Consumer Needs Driving Product Innovation MIKE EDWARDS, CEO, eBags
MIKE STONE, CEO & Co-Founder, MakersKit Moderator: REBECCA KADEN Partner, Maveron
Moderator: KEN SEIFF Managing Partner, Beanstalk Ventures
Session 6 3:10–3:50pm
TRACK 1 Virtual and Augmented Reality Experiences in Retail PARHAM AARABI Founder & CEO, ModiFace ARIFF QULI, Chief Commercial Officer, North Americas, Blippar SHANNA TELLERMAN Founder & CEO, Modsy Moderator: JASON "RETAILGEEK" GOLDBERG SVP Commerce & Content Practice, Razorfish
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TRACK 2
TRACK 3
Trends in Pick-up Options
Innovations in Consumer Targeting
RAMESH RATAN, CEO, Bell and Howell
JONATHAN OPDYKE, CEO & Co-Founder, HookLogic
KUNAL THAKKAR, SVP Global Operations, Newegg
CORY TREFFILETTI VP of Marketing and Partner Solutions, Oracle Data Cloud
HELEN VAID VP, Digital Store Operations & Experience, Walmart Global eCommerce
MOLLIE SPILMAN, Chief Revenue Officer, Criteo
JARON WALDMAN Co-Founder & CEO, Curbside
ALEX VRATSKIDES Co-Founder & CEO, Persado
Moderator: PHIL WAHBA Senior Writer, Fortune Magazine
Moderator: MICHAEL DEKSHENIEKS, Managing Director, Accenture Interactive
TRACK 4 Product Customization Using 3D Printing and Imaging GIHAN AMARASIRIWARDENA, Co-Founder, Exec. Chairman & Chief Design Officer, Ministry of Supply BILL O'FARRELL, Co-founder & CEO, Body Labs ARDEN ROSENBLATT CEO, PieceMaker KEGAN SCHOUWENBURG CEO & Founder, Sols Moderator: PANO ANTHOS Managing Director, XRC Labs
3:50–4:10pm
Break
4:10–4:30pm
Fireside Chat: Casey Carl, Chief Strategy & Innovation Officer, Target Interviewer: Hilary Milnes, Retail Reporter, Digiday
4:30–4:45pm
Fireside Chat Series: New Retail Business Models Katrina Lake, Founder & CEO, Stitch Fix Interviewer: Ryan Mac, Staff Writer, Forbes
4:45–5:00pm
Fireside Chat Series: New Retail Business Models Mike Karanikolas and Michael Mente, Co-Founders & Co-CEOs, REVOLVE Clothing Interviewer: Sapna Maheshwari, Senior Business Reporter, BuzzFeed News
Join us to hear from Mike Karanikolas and Michael Mente of Revolve on how they have built a new fashion powerhouse focused on millennials. Mike and Michael will also discuss how they use technology to stay ahead of trends, and how they continue to innovate with private label offerings, on-demand delivery and members-only concept store.
Fireside Chat Series: New Retail Business Models Philip Krim, Co-Founder & CEO, Casper Interviewer: Ryan Mac, Staff Writer, Forbes
Join us to hear from Philip Krim of Casper on how they have used product innovation, supply chain integration, technology and superior customer experience to disrupt the mattress industry. Philip will also talk about the next phase in the growth of their business, from selling mattresses to becoming a one-stop sleep shop.
Fireside Chat: Joe Zadeh, Vice President of Product, Airbnb Interviewer: Neal Ungerleider Reporter, Fast Company
We commonly think of art and science as two diametrically opposed forces in business. One involves emotion and intuition, the other is data and facts. But when they come together in just the right mix, they amplify each other and create magic. Hear from Joe Zadeh of Airbnb about how to bring out the artists and scientists of your team at just the right time to build inspiring and impactful products.
General Session Room
General Session Room
General Session Room
5:00–5:15pm
General Session Room
5:15–5:35pm
General Session Room
5:35–5:55pm
General Session Room
5:55–6:15pm
General Session Room
6:00-9:00pm 6:15–7:30pm Exhibit Hall
Casey Carl, Chief Strategy and Innovation Officer at Target, will talk about why experiences matter more than ever. Casey will outline Target’s most innovative retail experiences, including the Target Open House connected home space in San Francisco and Target Wonderland in New York, and share some of the lessons learned along the way.
Join Katrina Lake, Founder and CEO of Stitch Fix, as she discusses the growth of Stitch Fix, how she's built the company into a personalization powerhouse and how Stitch Fix's business model is disrupting traditional retail.
Presentation: RJ Pittman, Chief Product Officer, eBay Presentation: Uri Minkoff, Co-Founder & CEO, Rebecca Minkoff Re/code: Code/Commerce Series*
* Invite Only
Exhibit Hall & Main Street Reception
10:00pm–1:00am
MARQUEE Nightclub, Cosmopolitan Hotel
Industry Night At MARQUEE Featuring Wyclef Jean
Sponsored By
Sponsored By
TUESDAY, MAY 17 • #SHOPTALK16
17
AT- A - GL A N CE
wednesday agenda 6:30–7:30am Level 2
6:30–8:20am Level 1
REGISTRATION HOURS: 6:00AM-11:00AM EXHIBIT HOURS: 9:30AM-12:30PM
Sunrise Yoga
Breakfast
8:20–8:30am
Opening Remarks: Zia Daniell Wigder, SVP and Head of Content, Shoptalk
8:30–8:50am
Fireside Chat: Bastian Lehmann, Co-Founder & CEO, Postmates Interviewer: Caroline Fairchild New Economy Editor, LinkedIn
8:50–9:10am
General Session Room
Fireside Chat: Andy Dunn Founder & CEO, Bonobos Interviewer: Jason Del Rey Senior Editor, Re/code
9:10–9:30am
Presentation: Max Levchin, Founder & CEO, Affirm
9:30–10:00am
Networking Break
General Session Room General Session Room
General Session Room
Exhibit Hall
Session 1 10:00–10:40am
In this session, we'll hear from Bonobos CEO Andy Dunn who will talk about the growth of Bonobos from inception to a $100 million business, the decision to launch a series of new brands over the past three years, Bonobos Guideshops and the online-to-offline store trend, and what changes he sees for the company going forward.
TRACK 1: Startup Pitch
TRACK 2: Collaborative Consumption and the Sharing Economy
TRACK 3: Measurement, Analytics and Insights
TRACK 4: Changing Consumer Preferences
TRACK ROOM 1
TRACK ROOM 2
TRACK ROOM 3
TRACK ROOM 4
Session A: Market Research: Update on the Sharing Economy
Session A: New Frontiers in Measurement and Optimization
Changing Consumer Needs Driving Ecommerce Innovation
Judges:
MATT WONG, Senior Research Analyst, CB Insights
HARISH ABBOTT, CEO, Symphony Commerce
BROOKE HARLEY, Partner, Campfire Capital
Session B: Innovations Enabling The Sharing Economy And Broader Retail Sector
TOM REDD, Global VP, Strategic Communications, SAP Retail
Emcee: DEBORAH
WEINSWIG, Managing Director, Fung Global Retail & Technology
SANJIT DANG, Investment Director, Intel Capital
MARY LOU KELLEY, President, e-Commerce, Best Buy
Presenting Companies: reKindness Brickwork Reaction Commerce Everfave Cimagine
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Join us to hear Bastian Lehmann of Postmates share his vision of the future of on-demand delivery--from growth potential to profitability, and from changing customer expectations to the impact on commerce as we know it. Bastian will also discuss the partnerships they have established with retailers such as Revolve, Everlane and Walgreens.
SARABJIT BAVEJA Co-Founder & CEO, Trooly KEITH RYU, CEO, OnboardIQ Moderator: ROB CAIN, Partner - Advisory, Retail & Consumer, Technology Consulting Leader, PwC
DAN SIROKER, Co-Founder & CEO, Optimizely Moderator: JOSH GOLDMAN Partner - Retail & Consumer Technology, PwC
Session B: Market Research: Retail Volatility Index KASEY LOBAUGH Principal - Chief Retail Innovation Officer, Deloitte Consulting
NITIN MANGTANI, Founder & CEO, PredictSpring MATT MUNSON, Co-Founder & CEO, Twenty20 ERAN OUTMAZGIN Co-Founder & CEO, PhraseTech Moderator: TIM PARRY Managing Editor, Multichannel Merchant
Session 2 10:45–11:25am
TRACK 1 Emcee: DEBORAH
WEINSWIG, Managing Director, Fung Global Retail & Technology
Judges:
SANJIT DANG, Investment Director, Intel Capital BROOKE HARLEY, Partner, Campfire Capital MARY LOU KELLEY, President, e-Commerce, Best Buy
Presenting Companies: TUKU Shopography Cognilyze Skrownge Meanbuy.com Radius8 Fitted Solutions
Session 3 11:30–12:10pm
New Retail Rental Models Changing The Nature of Consumer Ownership ANDREW BLACKMON Co-Founder, The Black Tux CHRISTINE HUNSICKER Founder & CEO, Gwynnie Bee MEAGHAN ROSE, CEO & Co-Founder, Rocksbox RAKESH TONDON Co-Founder & CEO, LE TOTE Moderator: LORRAINE SANDERS Founder, Spirit of 608 & Contributor, WWD
TRACK 1 Emcee: DEBORAH
WEINSWIG, Managing Director, Fung Global Retail & Technology
Judges:
SANJIT DANG, Investment Director, Intel Capital BROOKE HARLEY, Partner, Campfire Capital MARY LOU KELLEY, President, e-Commerce, Best Buy
Presenting Companies: kwik Shopic Ideally
12:10-1:30pm Level 1
TRACK 2
TRACK 3 Intelligent Pricing and Merchandising GURU HARIHARAN CEO, Boomerang Commerce GREG PETRO, CEO, First Insight ALEXANDER RINK CEO, 360pi GEOFF WATTS, CEO & Co-Founder, EDITED Moderator: PETER CALLAHAN, Founder & President, Arkle
TRACK 2 Peer-to-Peer Models Disrupting Commerce YACOB GIRMA, General Manager, Las Vegas Lyft AARON HIRSCHHORN CEO/Founder and "Top Dog", DogVacay
TRACK 3 Gen Z Panel: A Conversation With 14-16 Year-Olds About Their Habits, Preferences and Interactions With Brands Moderator:
MELANIE SHREFFLER Senior Insights Director, Cassandra
RICHARD WOLPERT, CEO, HelloTech
TRACK 4 Emerging Digital Strategies for Local Businesses ETHAN ANDERSON Founder & CEO, MyTime NOAH GLASS, Founder & CEO, Olo FARBOD SHORAKA Co-Founder & CEO, BloomNation CHRISTOPHER WEBB CEO & Co-Founder, ChowNow Moderator: BENJAMIN SUN Co-Founder & General Partner, Primary Venture Partners
TRACK 4 Session A: Market Research: Quantifying Shopping Behavior MICHELLE GRANT Head of Retailing, Euromonitor International
Session B: Market Research: Future Retail Destinations PETAH MARIAN Senior Editor, Retail Intelligence, WGSN
Moderator: NIMAY MEHTA, General Partner, Lead Edge Capital
Lunch
Paul Denisevich, Web Soldier
Jon "JP" Porcasi, Creative Director
WEDNESDAY, MAY 18 • #SHOPTALK16
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track and session descriptions Track 1: Disruptive Retail Startups and Pioneering Brands MONDAY, MAY 16
3. (A) On-Demand Startups Redefining Retail Experiences
1. Startups Driving Product Innovation
12:00–12:40pm
10:30–11:10am
Sam Rosen, Founder & CEO, MakeSpace Mike Russell, CEO, Paintzen Moderator: Westin Gaddy, Managing Partner, Radian Capital
Mariah Chase, CEO, ELOQUII Rob Daley, Co-Founder & CEO, 4moms Julie Fredrickson, CEO & Co-Founder, Stowaway Cosmetics Phoebe Hayman, CEO, Seedling Moderator: Sonya Brown, General Partner, Norwest Venture Partners Product innovation isn't just driven by large companies with big budgets--today, a growing number of venture-backed startups are developing new approaches to product development and, as a result, creating some of the most innovative new products on the market. By focusing on specific segments, these startups are pioneering products that (1) address key customer pain points and opportunities, (2) capitalize on the latest technologies and on-demand access to production capabilities, and (3) utilize new design and development methodologies and new approaches to managing the value chain. Hear from leaders at companies that are developing groundbreaking new products in a wide range of categories ranging from apparel to beauty to toys.
2. New Marketplace Startups 11:15–11:55am George Arison, Founder & CEO, Shift Bill Bobbitt, Co-Founder & CEO, Move Loot Nick Huzar, CEO, OfferUp Andy Nielsen, President & CEO, Everything But The House Moderator: Hans Tung, Managing Partner, GGV Capital Online marketplaces have existed for decades, but new, targeted marketplaces are emerging to match buyers with sellers, some in specialized areas that remain underserved by current offerings. These new marketplaces offer a superior customer experience by designing for mobile first, sourcing otherwise unavailable products, providing consistent, high-quality product listings, creating price data repositories and offering advanced support services for buyers and sellers. We'll hear from new venture-backed marketplaces that seek to take market share from larger retailers, marketplaces and other channels.
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A new group of commerce companies are being built to tackle specialized, time- and resource-intensive tasks ranging from painting rooms to visiting storage facilities. In this session, startups that are building new types of technology-enabled, on-demand service experiences will discuss how they are saving customers time and eliminating the need to buy products and travel to different business locations.
(B) On-Demand Professional Services Matthew Faustman, CEO & Co-Founder, UpCounsel Patrick Petitti, CEO & Co-Founder, HourlyNerd Moderator: Chris Protasewich, Principal, Highland Capital Partners Smaller businesses that cannot afford to hire full-time MBAs or attorneys can now access them for a fraction of the cost on an on-demand basis. The advent of on-demand professional services is also allowing more individuals with specialized skills to work as independent contractors. In this session, we’ll hear from venture-backed startups that are using the shared economy principles of vetting candidates and providing peer reviews to create marketplaces for such services.
4. (A) Guided Commerce Startups 1:40–2:20pm Leura Fine, CEO & Founder, Laurel & Wolf Nick Taranto, Co-Founder & Co-CEO, Plated Moderator: Caroline Fairchild, New Economy Editor, LinkedIn Personalized expert advice is becoming available to the mass market. Today, consumers have increasing access to professionals with new platforms that enable them to create stylish interior designs or gourmet meals and more. In this session, leaders from guided commerce startups will discuss how they're combining technology, data science, marketplace principles and human interaction to provide their customers with unique, curated experiences.
(B) Startups Bringing Offline Discount Models To The Online World
NOTES
Chieh Huang, CEO, Boxed Wholesale David Yeom, CEO & Co-Founder, Hollar Moderator: David Bell, Author, Professor, The Wharton School Discount models are widespread in the traditional retail world, but some of the most popular offline discount models like wholesale clubs and dollar stores are still making the shift online and haven't capitalized on consumers' migration to mobile. In this session, we'll hear from startups that specialize in merging core discount models with traditional and mobile ecommerce. Founders of these startups will discuss how they're getting online buyers to take advantage of the same low-cost shopping options they've come to embrace in physical stores.
5: Recommerce Startups Driving Sales 2:25–3:05pm Manish Chandra, Founder & CEO, Poshmark Tracy DiNunzio, CEO & Founder, Tradesy Sebastien Fabre, CEO & Co-Founder, Vestiaire Collective James Reinhart, CEO & Co-Founder, thredUP Moderator: Dana Telsey, CEO & Chief Research Officer, Telsey Advisory Group The recommerce trend is growing, with an increasing number of companies providing end-to-end services for consumers to sell unwanted products. The creation of these streamlined secondary market platforms not only enables increased convenience in sales of used goods, but helps establish resale markets and the value of products, boosting primary market retail sales. In this session, we'll hear from companies at the forefront of this trend as they discuss how their various upfront payment and consignment models, retail partnerships and data-driven platforms are driving sales of both pre-owned and new products.
6: Startups Disrupting The Retail Value Chain 3:10–3:50pm Ryan Babenzien, CEO, Greats Amy Errett, CEO & Founder, Madison Reed Ariel Kaye, CEO & Founder, Parachute Michelle Lam, Co-Founder & CEO, True&Co. Moderator: Andrea Wasserman, Senior Advisor, McKinsey & Company A new category of venture-backed brands is emerging. These emerging brands are generally focused on a single product vertical and premised on delivering new consumer value propositions, controlling production and managing brand messaging and go-to-market strategies as well as disintermediating the value chain. They enable consumers to buy highquality products at better prices, in some cases in sectors currently served by a limited number of large-scale organizations. In this session, we'll hear from leading startups creating new direct-to-consumer brands that have overcome inefficiencies in traditional retail and are instead tackling everything from manufacturing to sales and distribution themselves.
TRACK & SESSION DESCRIPTIONS • #SHOPTALK16
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track and session descriptions Track 2: Physical Retail Goes Digital MONDAY, MAY 16 1. (A) Executive Perspectives: Digital Store Trends and Technologies
also empowered with devices to personalize the in-store experience for shoppers. To enable these interactions, retailers are leveraging a variety of technologies including Wi-Fi, GPS, NFC and BLE beacons. In this session, retail leaders will discuss how they're using these solutions, including mobile apps, to engage consumers as they shop in stores.
10:30–11:10am Nigel Oddy, CEO, House of Fraser Interviewer: Deborah Weinswig, Managing Director, Fung Global Retail & Technology Retailers have embraced a variety of digital store technologies, but how do they determine which technologies to invest in and which to ignore? Join us for a Q&A with the CEO of House of Fraser to hear about the new trends and technologies most critical to the business.
(B) Executive Perspectives: Brand Innovation James Rhee, Executive Chairman & CEO, Ashley Stewart / FirePine Group JuE Wong, President, Elizabeth Arden Brand, Elizabeth Arden Moderator: David Bell, Author, Professor, The Wharton School In this session, the Executive Chairman and CEO of Ashley Stewart and the President of Elizabeth Arden Brand will talk to us about their brands' transformation and journeys. Ashley Stewart’s James Rhee has led the company's reinvention from two bankruptcies to fast-growing social commerce leader through algorithmic, cultural and digital innovation while Elizabeth Arden’s JuE Wong is transforming a 100 year-old brand with an intensely loyal customer base into a digital powerhouse. Our speakers will discuss what it takes to empower brands and stay competitive in today's market.
2. Driving In-Store Mobile Engagement 11:15–11:55am Mary Beth Laughton, SVP Digital, Sephora Ratnakar Lavu, CTO, Kohl's Pawan Verma, Senior Vice President & Chief Information Officer, Foot Locker Moderator: Rohit Singh, Managing Director Consumer Products & Retail Group, Americas | Corporate Client Solutions, UBS Securities Retailers are redefining the offline shopping experience for connected consumers. Today, shoppers use their mobile phones for functions such as barcode scanning and wayfinding as well as to access shopping lists, promotions, loyalty rewards programs and more. Associates are
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3. Emerging In-Store Interactive Technologies 12:00–12:40pm Healey Cypher, CEO & Co-Founder, Oak Labs Todd Starcevich VP, Direct-to-Consumer, Americas, VF Corporation Salvador Nissi Vilcovsky, Founder & CEO, Memomi Labs Maggie Winter, Co-founder & CEO, AYR Moderator: Anne Marie Stephen, CEO & Founder, KWOLIA Retailers have invested in a variety of new digital store technologies ranging from interactive displays to digital mannequins, virtual dressing rooms, smart shelves, magic mirrors, digital signage and more. Hear leading retailers discuss every aspect of these cutting-edge technologies, including the potential overall impact on their businesses, the challenges of implementing both small-scale pilots and nationwide rollouts and the impact on customer experiences.
4. Creating and Managing Omnichannel Customer Experiences—Prices, Products and Promotions 1:40–2:20pm Harvey Bierman, VP eCommerce Technology & Operations, Crocs Kevin Ertell, SVP, Digital, Sur La Table Mary Lou Kelley, President, e-Commerce, Best Buy Aimee Lapic, SVP/Chief Marketing Officer and Online GM, Banana Republic Moderator: Scott Silverman, Scott Silverman Associates Creating a seamless omnichannel customer experience is a complex undertaking. Retailers must decide how to manage issues including prices, products and promotions across every consumer touchpoint and balance the level of consistency their customers demand with their own internal capabilities. Retailers are also seeking competitive advantages with omnichannel initiatives such as endless aisle capabilities and in-store pickup, popular consumer offerings that require high levels of inventory visibility. Join us to hear how leading retailers are tackling these core issues and creating a great brand experience no matter where the customer is shopping.
5. Innovations in Payments, Mobile Wallets and Point of Sale
NOTES
2:25–3:05pm Kim Fitzsimmons, Head of Global Ecommerce and Large Omnichannel Commerce Solutions, Chase Commerce Solutions Chris Gardner, Head of In-Store Products, PayPal Patrick Gauthier, VP, Amazon Payments, Amazon Spencer Spinnell, Director, Emerging Platforms, Google Moderator: Andrew B. Morris, SVP, Head Of Content, Money20/20 Mobile devices and connected commerce will drive substantial changes in how consumers pay in every context. This session will cover key aspects of the evolution of payments, including the digitization of physical wallets and plastic payment credentials, growth of frictionless in-app purchasing and evolution of in-store point of sale payment terminals. The discussion will include emerging bank and retailer initiatives, entry of new stakeholders in the payments value chain and payments as a platform for enhanced retailer and consumer offerings.
6. (A) Market Research - Redefining Commerce: The New Retail Reality 3:10–3:50pm Bernardine Wu, Founder & CEO, FitForCommerce In this session, FitForCommerce will address the innovations that are moving commerce in new directions, driven by advances in technology and changing customer demands. The report will look at the trends that retailers need to have on their radar to get ahead of the curve, from the transformation of traditional sales channels to the rise of new technologies and the on-demand economy.
(B) Reinventing Product Returns Todd Everett, CEO, Newgistics David Sobie, CEO & Co-Founder, Happy Returns Moderator: Andrea Weiss, Founder, The O Alliance Returns are a $300 billion challenge for retailers and consumers alike, but they remain an inevitable part of the commerce experience. Several early-stage companies are tackling the key pain points of returns by improving reverse logistics and the experience for all stakeholders. Some dramatically improve returns by offering enhanced tracking visibility and communication during the returns process, packaging and shipping services while others are building networks of drop off stores, kiosks and other locations, distributing where consumers can return unwanted products. Hear leaders from these innovative companies discuss how they're rethinking everything about returns.
TRACK & SESSION DESCRIPTIONS • #SHOPTALK16
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track and session descriptions Track 3: Evolving Trends in Marketing MONDAY, MAY 16 1. Advances in Proximity Marketing 10:30–11:10am Mark Campos, Product Strategy, Waze Jakub Krzych, CEO & Co-Founder, Estimote Leah Malone, Regional Director, Brand Partnerships, Foursquare Rodney Williams, Founder & CEO, LISNR Moderator: Asif R. Khan, Founder & President, Location Based Marketing Association Proximity marketing holds the potential to generate tremendous revenues. Today marketers are surmounting hurdles with new techniques and technologies, giving way to greater adoption of proximity marketing. Join us to hear from leading proximity marketing technology providers and platforms as they discuss the new developments in location-based marketing that help drive customers into stores and create deeper relationships with them.
2. Driving Millennial Engagement with Content 11:15–11:55am Cory Haik, Chief Strategy Officer, Mic Amanda Hesser, Co-Founder and CEO, Food52 Karen Moon, CEO & Co-Founder, Trendalytics Brian Sugar, Co-Founder & CEO, POPSUGAR Moderator: Jeff Richards, Managing Partner, GGV Capital Gaining the trust and attention of millennial consumers presents significant challenges. A few brands, however, have developed successful new approaches to news, entertainment and other content that taps into the interests and consumption preferences of Gen Y. Our speakers create groundbreaking short-form videos and pioneering news and media content that captivate a young audience. Hear from the experts what it takes to get this much-coveted generation to engage, and how they're using content to gain both mindshare and dollars from Gen Y.
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3. Driving Repeat Purchases—Loyalty, Replenishment and More 12:00–12:40pm Lars Albright, Co-Founder & CEO, SessionM Marc Freed-Finnegan, Co-Founder & CEO, Index Dana Klein, VP eCommerce, Reebok North America, Adidas Group Emilie Arel Scott, CEO, Quidsi, an Amazon Company Moderator: Yory Wurmser, Retail Analyst, eMarketer Cultivating loyalty is now more imperative than ever. Businesses count on repeat customers to generate a large percentage of their revenues, yet trends like consumers' shift to mobile and their regular use of only a handful of apps means companies will have to work even harder to remain the go-to brand. Hear from leading retailers and solution providers on how they are using utility, engagement, personalization, gamification and subscription-based services to keep customers coming back.
4. The Future of Digital Advertising: 1:40–2:20pm Bonin Bough, Chief Media & eCommerce Officer, Mondelez Richard Phelan, Managing Director - Retail, OMD Naseem Sayani, Group VP, Strategy, Huge Donald Williams, Chief Digital Officer, Horizon Media Moderator: Lisa Milgram , SVP, Member Programs, Interactive Advertising Bureau Our panel of leading agency and marketing executives will provide perspective on a range of emerging advertising trends, from ad blocking to real-time marketing, and from programmatic TV advertising to sponsored virtual reality content. Hear those at the forefront of the industry discuss which new trends they're most excited about and which ones are getting less of their attention.
5. Innovations in Mobile, Social and Next Generation Marketing Tactics
NOTES
2:25–3:05pm Prama Bhatt, VP, Digital & eCommerce, Ulta Beauty Bryon Colbt, SVP, Digital Commerce, Cornerstone Brands David Heath, Founder & CEO, Bombas Shan-Lyn Ma, CEO & Co-Founder, Zola Registry Moderator: Matt McKenna, Founder / President, Red Fish Media Spending on both social and mobile advertising continue to grow at double-digit rates; simultaneously, brands are experimenting with a wide variety of marketing tactics as they look to reach shoppers in new places and across a growing variety of consumer touchpoints. In this session, leading marketers will discuss how they're creating more efficient, impactful and personalized campaigns and which innovations they're most excited about.
6. (A) Emerging Social Selling Strategies 3:10–3:50pm Diishan Imira, CEO, Mayvenn Chantel Waterbury, CEO & Founder, Chloe + Isabel Moderator: Chris Fralic, Partner, First Round While social selling isn't new, it has evolved in the digital age. Venturebacked startups are creating new models that enable consumers and small businesses to tap into their networks to sell a wide range of products. In this session, panelists will discuss how they are leveraging personal and professional connections to bring new and improved digitally enabled direct sales models to market.
(B) Engaging New Influencers Conor Begley, President, Tribe Dynamics Marco Hansell, Founder & CEO, Speakr Moderator: Hilary Milnes, Retail Reporter, Digiday Social media platforms are creating a new cast of tastemakers—including "YouTubers" and "Instamoms"—and enabling them to influence others on a vast scale. The most sophisticated marketers have determined how to identify and recruit these influencers as brand advocates. In this session, hear from the providers that are enabling businesses to tap into leading social media voices as they discuss how brands are harnessing the power of these influencers.
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track and session descriptions Track 4: Search and Discovery MONDAY, MAY 16
3. Discovery Through Content and Experiences
1. (A) The Emergence of Visual Commerce
12:00–12:40pm
10:30–11:10am Apu Gupta, Co-Founder & CEO, Curalate Ted Mann, President, Slyce Moderator: Debbie Hauss, Editor-In-Chief, Retail TouchPoints Consumers now use images not just to browse, but also increasingly to search for and discover products online. At the same time, images are being used more frequently to drive sales as new technologies promise to commerce-enable content. This session will explore advances in visual search and image recognition technologies and discuss the emergence of visual commerce overall.
(B) Discovery Through Curation Anthony Soohoo, Founder & CEO, Dot & Bo Alan Tisch, Co-Founder & CEO, Spring Moderator: Roberto Ramos, Senior Vice President, Global Strategy and Communications, The Doneger Group Consumers are overwhelmed with the growing number of buying options available to them. New retailers are building on their understanding of customers’ lifestyles, product preferences, user interface design and current trends to deliver an online boutique-like shopping experience that marries commerce with storytelling. In this session, we’ll hear from start-ups that are taking product curation to the next level.
2. Mobile Search and Discovery 11:15–11:55am Michael Haswell, Director, Product Partnerships, Google Darnell Holloway, Head of Business Outreach, Yelp Michael Jaconi, Co-Founder & CEO, Button Liat Zakay, CEO & Co-Founder, Donde Moderator: Katie Evans, Editor, Mobile, Internet Retailer / Mobile Strategies 360 Search queries on mobile devices now outpace those on desktops, and today many consumers discover and purchase directly within mobile apps. Join us to hear from leading mobile solution and app providers as they discuss how they are enhancing mobile product and service discovery through solutions such deep linking, visual search, voice recognition and artificial intelligence.
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Ross Petersen, CEO & Co-Founder, Blitsy Katherine Power, Co-Founder & CEO, Clique Media Group (CMG) Davis Smith, Founder & CEO, Cotopaxi Jac White, CEO, Savoteur Moderator: Brian Nowak, US Internet Analyst, Morgan Stanley It takes more than just a commerce platform to inspire consumers to buy new products and services—one first step is enabling them to discover and explore through engaging the content and experiences. In this session, disrupters at the intersection of content and commerce will discuss how they create entertaining digital content that introduces shoppers to new products, services and experiences—they will also provide insight into how they drive consumers to take action.
NOTES
Track 4: IoT and Sensors MONDAY, MAY 16 4. (A) Connected Cars
5. Smart Homes 2:25–3:05pm
Thejo Kote, CEO & Co-Founder, Automatic Labs Dan Preston, CEO, Metromile Moderator: Molly Wood, Host and Sr. Tech Correspondent, Marketplace
Cyril Brignone, CEO, Arrayent Ryan Ciovacco, President, Connected Living & Consumer Electronics, Sears Holdings Bill Lee, VP Smart Home Product Marketing, Samsung Electronics America Jonathon Nostrant, CEO & Founder, ivee Moderator: Mike Stern, CEO, Connected Lab
By some estimates, by 2020, 25% of cars will be connected. Current applications of connectivity include remote diagnostics and the monitoring of driving behavior, while newer use cases like driverless cars are being prototyped. Connectivity is adding new stakeholders such as software companies, telcos and ride-sharing companies to the value chain. This session will explore connected cars and their current and future impact on commerce.
As in-home gadgets, appliances and other devices—including light bulbs, security cameras, door locks, washing machines, refrigerators, ovens, smoke alarms and thermostats—become connected, the implications for commerce are profound. This session brings together smart home product manufacturers, technology providers and retailers to discuss the future of smart homes, including available products, potential use cases and applications and partnership models.
(B) Selling Connected Devices
6. Wearables
1:40–2:20pm
Phillip Raub, Co-Founder, CMO & Head of Retail, b8ta Josh Udashkin, CEO and Founder, Raden Moderator: Molly Wood, Host and Sr. Tech Correspondent, Marketplace Selling a new category of gadgets requires highly trained staffers in showrooms that allow customers to see these new products in action before spending money. In this session, you’ll hear from venturebacked startups creating unique offline selling experiences that enable shoppers to test gadgets in chic and stylized environments.
3:10–3:50pm Christina d'Avignon, CEO, Ringly Shaz Kahng, Board Director & CMO, OMsignal Sandra Lopez, VP, New Technology Group Strategic Relationships & Business Development, New Devices Groups, Intel Leslie Muller, Co-Lead, The Shop, VSP Global Moderator: Liza Kindred, Founder & CEO, Third Wave Fashion Chips and sensors have become cheaper and smaller, enabling a boom in the introduction of wearable technologies such as fitness bands, smart watches and smart clothes. While wearables have yet to realize their full potential, the impact on commerce will likely be significant. Hear leading innovators discuss consumer adoption of wearables, the evolution of personal device ecosystems and their effect on the relationships between brands and consumers.
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track and session descriptions Track 1: Ecommerce TUESDAY, MAY 17 1. (A) Executive Perspectives: Conversation with Facebook Messenger 10:30–11:10am Frerk-Malte Feller, Director of Product Management, Facebook Messenger
3. Brands Taking Control
In this session, the head of business and monetization at Facebook Messenger will discuss his vision for its role in commerce. He will also elaborate on their recently announced offering: Bots for Messenger
Rico Arrastia, Sr. Director, Wholesale.com, Levi Strauss & Co. Paul S. Carroll, Vice President of Digital & E-commerce Creative, New York & Company Amanda P. Greenberg, Sr. Director of eCommerce, Ferrara Candy Ajit Sivadasan, VP/GM Global eCommerce, Lenovo Moderator: Scot Wingo, Executive Chairman and Founder, ChannelAdvisor
(B) Executive Perspectives: The Future of Ecommerce Mark Lavelle, CEO, Magento Commerce Scott Thompson, CEO, ShopRunner Moderator: Paul do Forno, Director - Commerce Practice Leader, Deloitte Digital In this session, the CEOs of both Magento and ShopRunner will discuss how digital shopping is evolving, how consumers' expectations of the ecommerce experience are shifting and what that means for businesses aiming to stay ahead of growing customer needs. With a commerce platform that powers hundreds of thousands of sites globally, Magento CEO Mark Lavelle will discuss what shifts he's seeing in terms of how consumers discover, engage and transact online. Scott Thompson, CEO of ShopRunner, a membership program that provides free two-day shipping across hundreds of retailers, will discuss customers' growing demands of ecommerce delivery options and timeframes and address which loyalty benefits are proving critical to keep shoppers coming back.
2. Preparing for Distributed Commerce 11:15–11:55am Neil Ackerman, Global eCommerce Lead, Mondelēz International Sid Jatia, VP, Omnichannel Digital, Under Armour Joe Megibow, President, Joyus Ryan Ross, EVP — Marketing & Digital Commerce, HSN Moderator: Cathy Halligan, Independent Board Director, Ulta Salon, Cosmetics & Fragrance and FLIR Systems Commerce is being enabled in a growing number of places, both online and offline: on social networks and content sites, on scannable print
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ads and virtual shopping walls. Additionally, the arrival of connected floors, lights, refrigerators, shirts and more means there will be a massive increase in the number of touchpoints through which consumers can engage. In this session, leading consumer brands will explore the implications of the exploding number of commerce touchpoints and discuss how they're thinking about the arrival of shopping everywhere.
12:00–12:40pm
Manufacturers are anxious to take control of the brand experience. While most brands still rely heavily on retail partners for sales, they are also investing heavily in their own digital offerings—many are expanding the breadth and depth of their site content and building out ecommerce capabilities. Through these initiatives, brands aim to better understand shoppers' browsing and buying habits, develop deeper relationships with customers and also realize greater margins on sales. In this session, brands will discuss how they supplement their retail partner relationships with direct relationships and sales.
4. The Changing Role of Stores in Ecommerce Fulfillment 1:40–2:20pm Jason Goldberger, President, Target.com & Mobile, Target Scott Morey, Executive Vice President, General Growth Properties Michael Tobin, SVP, Strategy & Innovation, Macy's Moderator: Anne D'Innocenzio, National Retail Writer, The Associated Press Stores increasingly fulfill online orders by using ship-from-store capabilities or in-store pickup options. Retailers are using complex algorithms and automation software to determine the fulfillment source, plan inventory, optimize space allocation and manage workforces in real time. This session will explore the technology and operational innovations required to run successful store fulfillment operations and also assess the impact of store fulfillment models on retail real estate.
NOTES
5. Driving Transactions on Mobile 2:25–3:05pm Josh Krepon, VP, Global Digital Commerce, Cole Haan Billy May, SVP—Digital, eCommerce and Corporate Development, Abercrombie & Fitch Amar Nagaram, Vice President, Engineering, Flipkart Mark Young, SVP, Strategy & Business Development, Fandango/ NBCUniversal Moderator: Ken Seiff, Managing Partner, Beanstalk Ventures Even as mobile revenues soar, retailers are struggling to boost smartphone conversion rates which remain only about one-third of those for desktops and tablets. Retailers are trying mobile-first approaches, embracing responsive design, boosting mobile site load times, streamlining checkout and more to convert shoppers to buyers. In this session, retail leaders will discuss innovative strategies that drive consumers to purchase on mobile devices and some of the unconventional approaches that have been successful.
6. Virtual and Augmented Reality Experiences in Retail 3:10–3:50pm Parham Aarabi, Founder & CEO, ModiFace Ariff Quli, Chief Commercial Officer, North Americas, Blippar Shanna Tellerman, Founder & CEO, Modsy Moderator: Jason "Retailgeek" Goldberg, SVP Commerce & Content, Razorfish Virtual and augmented reality experiences are being rolled out across a broad variety of industries to provide consumers with fully immersive, contextual product experiences that reach beyond the current limitations of their physical and digital environments. Use cases include product storytelling, virtual fitting and visualization in personal environments. Hear from experts on how this technology is opening up the possibility of completely new kinds of retail experiences.
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track and session descriptions Track 2: Design TUESDAY, MAY 17 1. Designing Next Generation Products and Experiences 10:30–11:10am Chris Colborn, EVP, Global Chief Design and Innovation Officer, R/GA Melissa Gonzalez, CEO, The Lionesque Group JB Osborne, Partner, Red Antler Mohan Ramaswamy, Partner, Strategy, Work & Co Moderator: Richard Kelly, Chief Catalyst, Fung Group The retail experience hasn't changed fundamentally in decades, but today retailers are aiming to differentiate themselves through groundbreaking new products, layouts and store formats. What would the retail experience look like if designed without any traditional boundaries or restrictions? How could products be completely reimagined to meet new, emerging consumer demands? In this session, we'll hear perspectives on retailing in the future from the agencies leading product and experience design.
2. Retail Formats of the Future 11:15–11:55am Brendan Cahill, VP Corporate Projects, Penguin Random House Scott Emmons, Head of Innovation Lab, Neiman Marcus Jeffrey Fisher, Global Store Experience & VM Director, Luxottica Group (Sunglass Hut) Gabrielle Rosi, Senior Design Director, Whole Foods Market Moderator: Lee Peterson, EVP, Brand, Strategy & Design, WD Partners Retailers today are experimenting with a variety of new store formats ranging from smaller footprints to pop-up stores. At the same time, trends like online-to-offline and a new wave of experiential retailing are gaining momentum. In this session, innovative retailers will discuss how they're broadening store experiences to engage shoppers.
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3. Designing for Mobile 12:00–12:40pm Paul Gaffney, SVP, IT, Home Depot Josh Himwich, VP and GM, The Bump, XO Group Rafeh Masood, Vice President, Customer Innovation Technology, Dick's Sporting Goods Amanda Richardson, VP Product, HotelTonight Moderator: Bobak Emamian, CEO, Prolific Interactive It’s well established that mobile experiences need to be fundamentally different from those on the desktop, but most companies still do little more than create an optimized version of their traditional website for mobile users. True industry leaders, however, are taking advantage of the unique attributes of mobile devices to design entirely different experiences specifically for mobile. Join us to hear from companies whose groundbreaking approach to mobile design can transform not just experiences but also entire industries.
NOTES
Track 2: On-Demand, Delivery and Logistics TUESDAY, MAY 17 4. (A) Amazon Prime Now Discusses Same-Day Shipping 1:40–2:20pm Stephenie Landry, Worldwide VP of Amazon Prime Now, Amazon In this session, the Worldwide VP of Amazon Prime Now, Stephenie Landry, will discuss the development of the company’s one and two-hour delivery offering, including how her team took the project from kickoff to launch in just 111 days. She'll talk about how Amazon rolled out one-hour delivery and how she sees the offering evolving going forward.
(B) On-Demand Personal Services Jed Kleckner, CEO, Delivery.com Marcela Sapone, CEO & Co-Founder, Hello Alfred Moderator: Ellie Wheeler, Partner, Greycroft Partners A range of companies are helping customers tackle their day-to-day chores, from buying groceries to visiting the dry cleaner. Hear from leading venture-backed, on-demand startups about their different approaches to catering to consumers’ needs and about partnering with others to aggregate demand and provide supporting services.
6. Trends in Pick-up Options 3:10–3:50pm Ramesh Ratan, CEO, Bell and Howell Kunal Thakkar, SVP Global Operations, Newegg Helen Vaid, VP, Digital Store Operations & Experience, Walmart Global eCommerce Jaron Waldman, Co-Founder & CEO, Curbside Moderator: Phil Wahba, Senior Writer, Fortune Magazine Traditional omnichannel retailers, established web-only players and venture-backed startups are introducing options to improve pickup convenience for customers. Shoppers can now take advantage of options like alternative pickup points and lockers—consumers can also use will-call and same-day pickup services. Speakers will discuss how they are leveraging real-time data on inventory availability, workforce utilization and location together with smart industrial design to provide cost-effective alternatives to home delivery.
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5. Trends in Same-Day Delivery 2:25–3:05pm Daphne Carmeli, CEO & Co-Founder, Deliv Brian Elliott, General Manager, Google Express, Google Khaled Naim, CEO & Co-Founder, Onfleet Nick Rellas, Co-Founder & CEO, Drizly Moderator: Jenny Lefcourt, Partner, Freestyle Capital With instant gratification increasingly the norm, customers' delivery expectations are changing and retailers are adapting. Today, new organizations and initiatives are emerging that help retailers meet this demand. While many leverage components of existing on-demand infrastructure to provide same-day services, they are also building sophisticated platforms to optimize for efficiency, customer experience and cost. This panel brings together a range of delivery startups to discuss the complexity and state of same-day delivery, its future potential and its likely impact on customer engagement, ecommerce and in-store retail.
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track and session descriptions Track 3: Measurement, Analytics & Insights TUESDAY, MAY 17 1. (A) Privacy in the Era of Increasing Data: FTC Perspective on Managing Customer Data Responsibly 10:30–11:10am Laura Berger, Attorney, Privacy and Data Security, Federal Trade Commission Today companies are able to access and analyze unprecedented levels of consumer data, and with the proliferation of IoT devices, that ability will increase exponentially. With all of this access comes an enormous responsibility to protect customer privacy and to use and protect data appropriately. In this session, a leading privacy expert from the Federal Trade Commission, the organization which enforces laws protecting consumers’ privacy, will discuss the kinds of business practices that have triggered both interest and action from the FTC. She will also outline the steps businesses can take to enhance consumer privacy and data security.
(B) Acting on the Voice of the Customer Ivy Chin, SVP, eCommerce & Omnichannel Digital, Belk Alex Genov, Head of UX Research & Web Analytics, Zappos
Moderator: Cathy Hotka, Principal, Cathy Hotka & Associates Today's customer-centric world demands that businesses not just listen to customers and respond to their input, but also take active steps to improve their products and overall experience based on user-generated comments and feedback. Hear experts from the most forward-thinking digital brands discuss how they capture and analyze customer feedback in the context of broader market research and act on these insights to drive sales.
2. Innovations in Offline Data Capture and Analytics 11:15–11:55am Alexei Agratchev, CEO & Co-Founder, RetailNext Raghav Lal, EVP, Chief Data & Analytics Officer, Westfield Corp. Jared Schrieber, Co-Founder & CEO, InfoScout Alex Winter, Founder & CEO, Placemeter Moderator: Adheer Bahulkar, Partner, A.T. Kearney
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Retailers can now tap into a growing number of offline data sources
in order to better understand and target their customers. Sources as disparate as video feeds, wi-fi and mobile app usage and purchase receipts can yield consumer insights previously unavailable to
businesses. Companies are getting more data on areas such as foot
traffic, dwell times, traffic flow and purchase intent. In this session, experts in this field will discuss how to best combine offline and online data to optimize.
3. Advances in Customer Service and Post-Purchase Engagement 12:00–12:40pm Scott Carr, CEO, Modria Dan Herman, CEO & Co-Founder, ChatID
Jordy Leiser, Co-Founder & CEO, StellaService Amit Sharma, CEO, Narvar Moderator: Lauren Freedman, SVP, Digital Strategy & Chief Merchant, the e-tailing group, An Astound Commerce Company Every retailer wants to increase its repeat customer rate and create loyal brand advocates, yet many still under-invest in customer service and
post-purchase engagement. In this session, we'll hear from a wide range of innovators across these areas. Our speakers will discuss how they are connecting customers with experts on the products and brands they're evaluating, how new technologies are enabling consumers to easily track and return their packages and how retailers are using the latest in customer service intelligence to benchmark their performance against competitors.
4. The Future of Artificial Intelligence in Retail 1:40–2:20pm Brent Franson, CEO, Euclid Analytics Andy Narayanan, Head of Visual Intelligence, Sentient Technologies John Squire, CEO, DynamicAction Moderator: Barney Pell, Ph.D., Owner, Decision Theory Artificial Intelligence (AI) has barely scratched the surface of retail, yet applications of AI are potentially far and wide. In this session, technology leaders will talk about the current utility and future of AI, with use cases ranging from optimizing internal business processes to understanding consumer sentiment and mapping customer data.
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5. New Approaches To Personalization 2:25–3:05pm Bill Adler, CEO, True Fit Michael Klein, Head of Industry Strategy — Retail, Adobe Systems Neil Capel, Founder & Chairman, Sailthru Raj De Datta, CEO & Co-Founder, BloomReach Inc. Moderator: Steven Dennis, President & Founder, SageBerry Consulting While personalization has been a buzzword for many years, innovation is accelerating. New technologies enable retailers to move beyond basic recommendations and understand what consumers are likely to search for and which products will best meet their needs. Hear technology leaders discuss how customer expectations of personalization are changing, what personalization will look like in the future and which retailers today are using customer data to truly revolutionize both marketing and site experiences.
6. Innovations in Consumer Targeting 3:10–3:50pm Jonathan Opdyke, CEO & Co-Founder, HookLogic Cory Treffiletti, VP of Marketing and Partner Solutions, Oracle Mollie Spilman, Chief Revenue Officer, Criteo Alex Vratskides, Co-Founder & CEO, Persado Moderator: Michael Dekshenieks, Managing Director, Accenture Interactive The number of online and offline consumer data sources is rapidly increasing. The best marketers today are tapping into data on customer intent and purchase behavior to target the right message to the right consumers at the right time. In this session, we'll hear from companies that enable brands to better target shoppers and from platforms that provide new ways to reach consumers.
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track and session descriptions Track 4: Entrepreneurship and Investment TUESDAY, MAY 17 1. Venture Capital Perspectives on Retail and Consumer Investing: Part 1 10:30–11:10am Scott Friend, Managing Director, Bain Capital Ventures Kirsten Green, Founder & Managing Director, Forerunner Ventures Jeremy Liew, Partner, Lightspeed Venture Partners Brian O'Malley, Partner, Accel Moderator: Peter J. Fusco, Partner, Lowenstein Sandler Venture capital funding is estimated to have surpassed $100 billion in 2015, with retail and other consumer-facing commerce startups being a key area of investment. Companies such as Jet.com, The Honest Company and Postmates have secured hundreds of millions of dollars— others like Flipkart count their funding in billions of dollars. In part one of this two-part series, hear perspectives from leading venture firms on which factors play the biggest role in investment decisions and what attracts sophisticated investors to certain entrepreneurs and business models over others.
2. Venture Capital Perspectives on Retail and Consumer Investing: Part 2 11:15–11:55am Ajay Agarwal, Managing Director, Bain Capital Ventures Ben Lerer, Founder, Thrillist Media Group and Managing Director, Lerer Hippeau Ventures Dan Rosen, Partner, Commerce Ventures Janie Yu, Partner, Fung Capital Moderator: William Susman, Managing Director, Threadstone Advisors In the second session of this two-part series, join us to hear from some of today's top venture capital firms as they discuss their decisions to invest in different consumer-facing businesses and groundbreaking commerce technologies. Our panelists will address the changes they anticipate in how consumers discover, shop and buy as well as discuss how they identify the business models and technologies that will define the next generation of commerce.
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3. Beyond Venture Capital Investment 12:00–12:40pm Saeed Amidi, Founder & CEO, Plug and Play Slava Rubin, Chief Business Officer, Indiegogo West Stringfellow, Vice President, Internal Innovation and Operations, Target Moderator: Lockie Andrews, CEO and Managing Director, Catalyst Consulting Entrepreneurs today are turning to a wide variety of sources to fund their businesses. Some seek out investment from large brands and retailers while others turn to accelerators, incubators and crowdsourcing options to fund early-stage rollouts. In this session, we'll hear from different types of investors about their areas of focus, approaches to funding and the businesses that excite them. Speakers will discuss how they're creating environments for testing and incubating new ideas, working with established organizations and more.
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Track 4: Changing Consumer Preferences TUESDAY, MAY 17 6. Product Customization Using 3D Printing and Imaging
4. Tapping into Millennial Mindshare 1:40–2:20pm
3:10–3:50pm
Jim Hilt, EVP, CMO & eCommerce, EXPRESS Vishaal Melwani, Co-Founder, Creative Director, CEO, Combatant Gentlemen Mark Walker, CEO, JackThreads Bayard Winthrop, CEO & Founder, American Giant Moderator: Weston Gaddy, Managing Partner, Radian Capital
Gihan Amarasiriwardena, Co-Founder, Exec. Chairman & Chief Design Officer, Ministry of Supply Bill O'Farrell, Co-founder and CEO, Body Labs Arden Rosenblatt, CEO, PieceMaker Kegan Schouwenburg, CEO & Founder, Sols Moderator: Pano Anthos, Managing Director, XRC Labs
At 80 million strong, millennials are one of the most sought-after demographics. While there are many generalizations about this generation, it's well established that their relationship with brands is markedly different from other demographics. This panel features innovative, venture-backed and established retailers that have successfully won over millennials with their product selection, content, messaging and design.
As 3D printers have become more capable and better able to process a broader range of materials, 3D printing technology is increasingly used to produce final products rather than just prototypes. Today, 3D printing is being used to create mass customized product offerings--in addition, emerging digital imaging technology that takes a 3D scan of the entire body has the potential to take customization to the next level. Hear from some of the brands and solution providers employing both 3D printing and imaging capabilities as they discuss the challenges and opportunities in using these emerging technologies.
5. Changing Consumer Needs Driving Product Innovation 2:25–3:05pm
NOTES
Mike Edwards, CEO, eBags Matt Kaness, CEO, ModCloth Chris Lindland, Founder & CEO, Betabrand Mike Stone, CEO & Co-Founder, MakersKit Moderator: Rebecca Kaden, Partner, Maveron A wide range of companies from large retailers to venture-backed startups are introducing new product lines to meet evolving consumer needs. In this session, hear from brands pioneering new and innovative products that take advantage of these changing consumer preferences, from products that enable consumers to experience rather consume, and from DIY products based on the maker movement to stylish clothing that meets the needs of consumers of all sizes.
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track and session descriptions Track 1: Startup Pitch WEDNESDAY, MAY 18 At Startup Pitch, innovative early-stage companies present their businesses to a panel of distinguished venture capitalist (VC) and retailer judges to vie for two $25,000 prizes. Each company will have just 3 minutes to pitch their companies and 3 minutes for Q&A with the judges. Two winners will be selected from the 15 competing startups: one winner will be selected by our panel of judges and the other through audience voting via the Shoptalk mobile app. This session will be energetic and action packed, and attendees will leave with enriched minds--additionally, two young companies will leave with great new contacts and enriched bank accounts. Emcee: Deborah Weinswig, Managing Director, Fung Global Retail & Technology Judges: Sanjit Dang, Investment Director, Intel Capital Brooke Harley, Partner, Campfire Capital Mary Lou Kelley, President, e-Commerce, Best Buy
1. Startup Pitch Session 1 10:00–10:40am Presenting Companies: reKindness Brickwork Reaction Commerce Everfave Cimagine
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2. Startup Pitch Session 2 10:45–11:25am Presenting Companies: TUKU Shopography Cognilyze Skrownge Meanbuy.com Radius8 Fitted Solutions
3. Startup Pitch Session 3 11:30-12:10am Presenting Companies: kwik Shopic Ideally
Judges Deliberate 11:50-12:05pm
Winners Announced and Prizes Awarded 12:05-12:10pm
Track 2: Collaborative Consumption and the Sharing Economy WEDNESDAY, MAY 18 2. New Retail Rental Models Changing the Nature of Consumer Ownership
1. (A) Market Research: Update on the Sharing Economy
10:45–11:25am
10:00–10:40am
Andrew Blackmon, Co-Founder, The Black Tux Christine Hunsicker, Founder & CEO, Gwynnie Bee Meaghan Rose, CEO & Co-Founder, Rocksbox Rakesh Tondon, Co-Founder & CEO, LE TOTE Moderator: Lorraine Sanders, Founder, Spirit of 608 and Contributor, WWD
Matt Wong, Senior Research Analyst, CB Insights In this session, CB Insights will provide an update on and explanation of the investment trends in the Sharing Economy sector. The session will also include insights into the sharing economy investment landscape over the next two years.
(B) Innovations Enabling The Sharing Economy And Broader Retail Sector Sarabjit Baveja, Co-Founder & CEO, Trooly Keith Ryu, CEO, OnboardIQ Moderator: Rob Cain, Partner - Advisory, Retail & Consumer, Technology Consulting Leader, PwC In this session, we’ll hear from venture-backed startups that have developed solutions enabling sharing economy businesses to thrive. These solutions leverage data science to authenticate both customers and providers, and use automated tools to screen, hire and onboard a vast and constantly churning on-demand workforce. We’ll learn how these technologies enable both the sharing economy and traditional businesses—including retailers—to improve both marketing and operational efficiencies.
NOTES
Over $1 billion dollars has been invested in online rental services in the past three years. This new wave of startups have developed highly specialized platforms and logistics operations to provide convenient and cost-effective access to a variety of products including clothing and jewelry. While making products more accessible, these models are also changing the economics and attitudes towards purchasing and ownership. Hear from startups on the emergence and growth of the rental industry and the impact on product demand, prices and the relationship people have with brands.
3. Peer-to-Peer Models Disrupting Commerce 11:30–12:10pm Yacob Girma, General Manager, Las Vegas, Lyft Aaron Hirschhorn, CEO/Founder and "Top Dog", DogVacay Richard Wolpert, CEO, HelloTech Moderator: Nimay Mehta, General Partner, Lead Edge Capital The peer-to-peer economy has empowered millions to monetize underutilized assets such as cars, homes, time and skills. It has also allowed consumers to access products, services and experiences more conveniently and at lower cost. The emergence of peer-to-peer marketplaces has called traditional business models into question and redefined consumption for an entire generation. In this session, peerto-peer startups will discuss industry disruption, customer experience and regulatory considerations—speakers will also discuss the potential for partnerships with traditional businesses and the factors needed to succeed in this important and emerging new segment.
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track and session descriptions Track 3: Measurement, Analytics and Insights WEDNESDAY, MAY 18 1. (A) New Frontiers in Measurement and Optimization 10:00–10:40am Tom Redd, Global VP, Strategic Communications, SAP Retail Dan Siroker, Co-Founder & CEO, Optimizely Moderator: Josh Goldman, Partner - Retail & Consumer Technology, PwC Optimization is changing as the amount of data available and the sophistication of tools increases dramatically. Commerce businesses are not only personalizing the customer experience at an individual level and ensuring their content drives conversion, but also optimizing inventory and assortments by location to meet the demands of today's anywhere, anytime customers. In this session, leading solution providers will discuss how businesses are testing, analyzing and optimizing the shopping experience.
(B) Market Research: Retail Volatility Index Kasey Lobaugh, Principal - Chief Retail Innovation Officer, Deloitte Consulting In this session, Deloitte will share how it uses empirical data about market share to measure industry disruption and market share fragmentation. Deloitte will present the findings from its inaugural report on Retail Volatility Index including how the accelerated pace of disruption since 2009 presents unprecedented challenges and opportunities for large and small retailers alike.
2. Intelligent Pricing and Merchandising 10:45–11:25am Guru Hariharan, CEO, Boomerang Commerce Greg Petro, CEO, First Insight Alexander Rink, CEO, 360pi Geoff Watts, CEO & Co-Founder, EDITED Moderator: Peter Callahan, Founder & President, Arkle Pricing and merchandising have firmly moved from art to science— retailers are now using real-time data and predictive analytics to offer consumers the right product at the right price and at the right time. In this session, technology leaders will discuss the new developments in merchandising optimization and dynamic pricing that retailers need to know in order to convert shoppers and maximize profits.
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3. Gen Z Panel: A Conversation With 14-16 Year-Olds About Their Habits, Preferences and Interactions With Brands 11:30–12:10pm Melanie Shreffler, Senior Insights Director, Cassandra Teenagers confound parents and marketers alike. These digital natives are in near constant communication with their peers and interact with brands in a way that's very different than their predecessors. In this session, a panel of teenagers will join us on stage to talk about how they use different social platforms to communicate, their views of different brands and how companies should think about engaging with this demographic.
NOTES
Track 4: Changing Consumer Preferences WEDNESDAY, MAY 18
3. (A) Market Research: Quantifying Shopping Behavior
1. Changing Consumer Needs Driving Ecommerce Innovation
11:30–12:10pm
10:00–10:40am Harish Abbott, CEO, Symphony Commerce Nitin Mangtani, Founder & CEO, PredictSpring Matt Munson, Co-Founder & CEO, Twenty20 Eran Outmazgin, Co-Founder & CEO, PhraseTech Moderator: Tim Parry, Managing Editor, Multichannel Merchant Shoppers increasingly want commerce experiences that are both genuine and inspirational. To create these next generation shopping experiences, across all devices and touchpoints, companies are looking to new technology partners that can help differentiate their offerings from the competition. In this session, we'll hear from venture-backed startups that are helping new independent businesses get off the ground and scale faster than before—we'll also hear from those that are helping businesses drive engagement in new ways, from providing high-quality, user-generated images that add authenticity to enabling businesses to optimize their product descriptions through algorithmic analysis.
Michelle Grant, Head of Retailing, Euromonitor International In this session, Euromonitor will present insights into how different consumer groups discover, shop and buy today and what consumers will look like in 10 years.
(B) Market Research: Future Retail Destinations Petah Marian, Senior Editor, Retail Intelligence, WGSN With technology-driven change accelerating and retail destinations fragmenting, WGSN looks at where the shoppers of the future will be and how retailers need to adapt to serve them.
2. Emerging Digital Strategies for Local Businesses 10:45–11:25am Ethan Anderson, Founder & CEO, MyTime Noah Glass, Founder & CEO, Olo Farbod Shoraka, Co-Founder & CEO, BloomNation Christopher Webb, CEO & Co-Founder, ChowNow Moderator: Benjamin Sun, Co-Founder & General Partner, Primary Venture Partners While some shoppers prefer to buy locally, many smaller local businesses haven't fully migrated online, making them less digitally accessible. New technologies and platforms, however, are making it easier for even the most solidly offline businesses to engage with connected consumers, enabling them to shop, order and book through digital channels. In this session, hear from technology leaders that are bringing small, traditional businesses online, enabling connected consumers to more easily tap into their desire to buy and consume locally.
TRACK & SESSION DESCRIPTIONS • #SHOPTALK16
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300+ amazing speakers
40
Parham Aarabi Founder & CEO, ModiFace, Inc
Harish Abbott CEO, Symphony Commerce, Inc.
Neil Ackerman Global eCommerce Lead, Mondelez International
Bill Adler CEO, True Fit
Ajay Agarwal Managing Director, Bain Capital Ventures
Anil Aggarwal Founder, Shoptalk
Alexei Agratchev CEO & Co-Founder, RetailNext
Lars Albright Co-Founder & CEO, SessionM
Jonathan Alferness Vice President, Product Management - Shopping, Google
Gihan Amarasiriwardena Co-Founder, Exec. Chairman & Chief Design Officer, Ministry of Supply
Saeed Amidi Founder & CEO, Plug and Play
Ethan Anderson Founder & CEO, MyTime
Lockie Andrews CEO & Managing Director, Catalyst Consulting
Pano Anthos Managing Director, XRC Labs
George Arison Founder & CEO, Shift
Rico Arrastia Sr. Director – Wholesale Ecommerce, Levi Strauss & Co.
Ryan Babenzien CEO, Greats
Adheer Bahulkar Partner, A.T. Kearney
Mark Baldwin President & CEO, TUKU Inc.
Sarabjit Baveja Co-Founder & CEO, Trooly
Katia Beauchamp Co-Founder & CEO, Birchbox
Conor Begley President, Tribe Dynamics
David Bell Author, Professor, The Wharton School
Dan Bendler CEO, Shopic
Laura Berger Attorney, Division of Privacy and Identity Protection, Federal Trade Commission
Sandeep Bhanote CEO, Radius8, Inc
Prama Bhatt VP of Digital & e-Commerce, Ulta Beauty
Harvey Bierman VP eCommerce Technology & Operations, Crocs
Andrew Blackmon Co-Founder, The Black Tux
Bill Bobbitt Co-Founder & CEO, Move Loot
Cyril Brignone CEO, Arrayent
Sonya Brown General Partner, Norwest Venture Partners
Brendan Cahill Vice President, Corporate Projects, Penguin Random House
Rob Cain Partner - Advisory, Retail & Consumer, Technology Consulting Leader, PwC
Peter Callahan Founder & President, Arkle
Mark Campos Product Strategy, Waze
Neil Capel Founder & Chairman, Sailthru
Casey Carl Chief Strategy & Innovation Officer, Target
Daphne Carmeli CEO & Co-Founder, Deliv
Scott Carr President & CEO, Modria
Paul S. Carroll Vice President of Digital & E-commerce Creative, New York & Company
Manish Chandra Founder & CEO, Poshmark
Mariah Chase CEO, ELOQUII
Ivy Chin SVP, eCommerce & Omnichannel Digital, Belk
Ryan Ciovacco President, Connected Living & Consumer Electronics, Sears Holdings
Chris Colborn EVP, Global Chief Design and Innovation Officer, R/GA
Bryon Colby SVP, Digital Commerce, Cornerstone Brands
John Costello President, Global Marketing & Innovation, Dunkin’ Brands
Healey Cypher CEO & Co-founder, Oak Labs
Christina d’Avignon CEO, Ringly
Anne D’Innocenzio National Retail Writer, The Associated Press
Rob Daley Co-Founder & CEO, 4moms
Sanjit Dang Investment Director, Intel Capital
Raj De Datta CEO & Co-Founder, BloomReach Inc.
Michael Dekshenieks Managing Director, Accenture Interactive
Jason Del Rey Senior Editor, Re/code
Steve Dennis President & Founder, SageBerry Consulting
Tracy DiNunzio CEO & Founder, Tradesy
Paul do Forno Director - Customer Engagement & Commerce Practice Leadership, Deloitte Digital
Michael Dubin Founder & CEO, Dollar Shave Club
300+ AMAZING SPEAKERS • #SHOPTALK16
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300+ amazing speakers
Andy Dunn Founder & CEO, Bonobos
Mike Edwards CEO, eBags
Brian Elliott General Manager, Google Express, Google
Bobak Emamian CEO, Prolific Interactive
Scott Emmons Head of Innovation Lab, Neiman Marcus
Amy Errett CEO & Founder, Madison Reed
Kevin Ertell SVP, Digital, Sur La Table
Katie Evans Editor, Mobile, Mobile Strategies 360/ Internet Retailer
Todd Everett CEO, Newgistics
Sebastien Fabre CEO & Co-Founder, Vestiaire Collective
Ted Fagenson CEO, Skrownge
Caroline Fairchild New Economy Editor, LinkedIn
Matthew Faustman CEO & Co-Founder, UpCounsel
Frerk-Malte Feller Messenger for Business, Facebook
Leura Fine CEO & Founder, Laurel & Wolf
Jeffrey Fisher Global Store Experience & VM Director, Luxottica Group (Sunglass Hut)
Kim Fitzsimmons
Chris Fralic Partner, First Round
Nicolas Franchet Director, Global Vertical Strategy, Facebook
Brent Franson CEO, Euclid Analytics
Peter J. Fusco Partner, Lowenstein Sandler
42
Julie Fredrickson CEO & Co-Founder, Stowaway Cosmetics
Weston Gaddy Managing Partner, Radian Capital
Marc Freed-Finnegan Co-Founder & CEO, Index
Paul Gaffney SVP, IT, Home Depot
Head of Global Ecommerce and Large Omnichannel Commerce Solutions,
Chase Commerce Solutions
Lauren Freedman SVP, Digital Strategy & Chief Merchant, the e-tailing group, An Astound Commerce Company
Chris Gardner Head of In-Store Products, PayPal
Scott Friend Managing Director, Bain Capital Ventures
Patrick Gauthier VP, Amazon Payments, Amazon
Maelle Gavet EVP Operations, The Priceline Group
Alex Genov Head of UX Research & Web Analytics, Zappos
Jonathan Gerber CEO, Fitted Solutions
Ari Ginsberg CMO, Cognilyze
Noah Glass Founder & CEO, Olo
Jason “Retailgeek” Goldberg SVP Commerce & Content, Razorfish
Jason Goldberger President, Target.com & Mobile, Target
Josh Goldman Partner – Retail & Consumer Technology, PwC
Melissa Gonzalez CEO & Founder, The Lionesque Group
Michelle Grant Head of Retailing, Euromonitor International
Kirsten Green Founder & Managing Director, Forerunner Ventures
Amanda P. Greenberg Sr. Director of eCommerce, Ferrara Candy
David Gudai Co-Founder & CEO, Ideally
Apu Gupta Co-Founder & CEO, Curalate
Cory Haik Chief Strategy Officer, Mic
Cathy Halligan Independent Board Director, Ulta Salon, Cosmetics & Fragrance and FLIR Systems
Marco Hansell Founder/CEO, Speakr
Guru Hariharan CEO, Boomerang Commerce
Brooke Harley Partner, Campfire Capital
Michael Haswell Director, Product Partnerships, Google
Debbie Hauss Editor-in-Chief, Retail TouchPoints
Phoebe Hayman CEO, Seedling
David Heath Founder & CEO, Bombas
Dan Herman CEO & Co-Founder, ChatID
Amanda Hesser Co-Founder & CEO, Food52
Sara Hicks Co-Founder & CEO, Reaction Commerce
Jim Hilt EVP, CMO & eCommerce, EXPRESS
Josh Himwich VP & GM, The Bump, an XO Group company
Aaron Hirschhorn CEO/Founder & “Top Dog”, DogVacay
300+ AMAZING SPEAKERS • #SHOPTALK16
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300+ amazing speakers
44
Darnell Holloway Head of Business Outreach, Yelp, Inc.
Cathy Hotka Principal, Cathy Hotka & Associates, LLC
Chieh Huang CEO, Boxed Wholesale
Christine Hunsicker Founder & CEO, Gwynnie Bee
Nick Huzar CEO, OfferUp
Diishan Imira CEO, Mayvenn
Michael Jaconi Co-Founder & CEO, Button
Sid Jatia Vice President, Omnichannel Digital, Under Armour
Ron Johnson CEO, ENJOY
Rebecca Kaden Partner, Maveron
Shaz Kahng Board Director & CMO, OMSignal
Matt Kaness CEO, ModCloth
Mike Karanikolas Co-Founder & Co-CEO, REVOLVE Clothing
Ariel Kaye CEO & Founder, Parachute
Mary Lou Kelley President, e-Commerce, Best Buy
Richard Kelly Chief Catalyst, Fung Group
Tim Kendall President, Pinterest
Asif R. Khan Founder & President, Location Based Marketing Association
Liza Kindred Founder & CEO, Third Wave Fashion
Jed Kleckner CEO, Delivery.com
Dana Klein VP eCommerce Reebok North America, Adidas Group
Michael Klein Head of Industry Strategy - Retail, Adobe Systems
Ofer Klein Founder & CEO, kwik
Thejo Kote CEO & Co-Founder, Automatic Labs
Melanie Kovach Founder, reKindness
Josh Krepon Vice President, Global Digital Commerce, Cole Haan
Philip Krim Co-Founder & CEO, Casper
Jakub Krzych CEO & Co-Founder, Estimote, Inc.
Katrina Lake Founder & CEO, Stitch Fix
Raghav Lal EVP, Chief Data & Analytics Officer, Westfield Corp.
Stephenie Landry Worldwide VP of Amazon Prime Now, Amazon
Aimee Lapic SVP/Chief Marketing Officer & Online GM, Banana Republic
Mary Beth Laughton SVP Digital, Sephora
Mark Lavelle CEO, Magento Commerce
Ratnakar Lavu CTO, Kohl’s
Bill Lee Vice President Smart Home Product Marketing, Samsung
Brian Lee CEO & Co-Founder, The Honest Company
Jenny Lefcourt Partner, Freestyle Capital
Bastian Lehmann Co-Founder & CEO, Postmates
Jordy Leiser Co-Founder & CEO, StellaService
Ben Lerer Founder / Managing Director, Thrillist Media Group / Lerer Hippeau Ventures
Max Levchin Founder & CEO, Affirm
Jeremy Liew Partner, Lightspeed Venture Partners
Chris Lindland Founder & CEO, Betabrand
Kasey Lobaugh Principal - Chief Retail Innovation Officer, Deloitte
VP, New Technology Group, Strategic Relationships and Business Development, New Devices Group, Intel
Sandra Lopez
Marc Lore Founder & CEO, Jet.com
Steven M. Lowy Co-CEO, Westfield Corp.
Shan-Lyn Ma CEO & Co-Founder, ZOLA Registry
Ryan Mac Staff Writer, Forbes
Sapna Maheshwari Senior Business Reporter, BuzzFeed News
Nitin Mangtani Founder & CEO, PredictSpring
Ted Mann President, Slyce
Petah Marian Senior Editor, Retail Intelligence, WGSN
Rafeh Masood Vice President, Customer Innovation Technology, Dick’s Sporting Goods
Leah Malone Regional Director, Brand Partnerships, Foursquare
Dottie Mattison Owner Operator / Chief Executive Officer, Gracious Home
Billy May SVP - Digital, eCommerce, & Corporate Development, Abercrombie & Fitch
Maghan McDowell Technology Reporter, WWD
300+ AMAZING SPEAKERS • #SHOPTALK16
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300+ amazing speakers
Matt McKenna Founder / President, Red Fish Media
Joe Megibow President, Joyus
Nimay Mehta General Partner, Lead Edge Capital
Vishaal Melwani Co-Founder, Creative Director, CEO, Combatant Gentlemen
Michael Mente Co-Founder & Co-CEO, REVOLVE Clothing
Rahul Mewawalla CEO and President, Everfave
Lisa Milgram SVP, Membership Programs, Interactive Advertising Bureau
Ron Miller Enterprise Reporter, TechCrunch
Hilary Milnes Retail Reporter, Digiday
Uri Minkoff Co-Founder & CEO, Rebecca Minkoff
Karen Moon CEO & Co-Founder, Trendalytics
Scott Morey Executive Vice President, General Growth Properties
Andrew B. Morris SVP, Head of Content, Money20/20
Leslie Muller Co-Lead, The Shop, VSP Global
David Munczinski CEO & Founder, Brickwork
Matt Munson Co-Founder & CEO, Twenty20
Amar Nagaram Vice President, Engineering, Flipkart
Khaled Naim CEO & Co-Founder, Onfleet
Andy Narayanan Head of Visual Intelligence, Sentient Technologies
Yoni Nevo CEO & Co-founder, Cimagine
Andy Nielsen President & CEO, Everything But The House
Salvador Nissi Vilcovsky Founder & CEO, Memomi Labs Inc
Jonathon Nostrant CEO & Founder, ivee
Brian Nowak US Internet Analyst, Morgan Stanley
Bill O’Farrell Co-Founder & CEO, Body Labs
Brian O’Malley Partner, Accel
Nigel Oddy CEO, House of Fraser
Jonathan Opdyke CEO & Co-Founder, HookLogic
JB Osborne Partner, Red Antler
Eran Outmazgin Co-Founder & CEO, PhraseTech
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Tim Parry Managing Editor, Multichannel Merchant
Barney Pell, Ph.D. Owner, Decision Theory
Richard Phelan Managing Director Retail, OMD
RJ Pittman Chief Product Officer, eBay
Katherine Power Co-Founder & CEO, Clique Media Group (CMG)
Mohan Ramaswamy Partner, Strategy, Work & Co
Roberto Ramos Senior Vice President, Global Strategy, The Doneger Group
Ramesh Ratan CEO, Bell and Howell
James Reinhart CEO & Co-Founder, thredUP
Nick Rellas Co-Founder & CEO, Drizly
Alexander Rink CEO, 360pi
Meaghan Rose CEO & Co-Founder, Rocksbox
Ross Petersen CEO & Co-Founder, Blitsy
James Rhee Executive Chairman & CEO / Founder & President, Ashley Stewart/ FirePine Group
Dan Rosen Partner, Commerce Ventures
Lee Peterson EVP, Brand, Strategy & Design, WD Partners
Patrick Petitti CEO & Co-Founder, HourlyNerd
Greg Petro President and Chief Executive Officer, First Insight
Dan Preston CEO, Metromile
Chris Protasewich Principal, Highland Capital Partners
Ariff Quli Chief Commercial Officer, Americas, Blippar
Phillip Raub Co-Founder/CMO & Head of Retail, b8ta
Courtney Reagan Retail Reporter, CNBC
Tom Redd Global Vice President, Strategic Communications, SAP Retail
Jeff Richards Managing Partner, GGV Capital
Amanda Richardson VP Product, HotelTonight
Lionel Richie Lionel Richie Home
Sam Rosen Founder & CEO, MakeSpace
Arden Rosenblatt CEO, PieceMaker
Gabrielle Rosi Senior Design Director, Whole Foods Market
300+ AMAZING SPEAKERS • #SHOPTALK16
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300+ amazing speakers
48
Ryan Ross Executive Vice President — Marketing & Digital Commerce, HSN
Slava Rubin Chief Business Officer, Indiegogo
Mike Russell CEO, Paintzen
Keith Ryu CEO, OnboardIQ
Lorraine Sanders Journalist & Founder, Spirit of 608
Marcela Sapone CEO & Co-Founder, Hello Alfred
Naseem Sayani Group VP, Strategy, Huge
Ian Schafer Founder & Chairman, Deep Focus
Kegan Schouwenburg CEO & Founder, Sols
Jared Schrieber Co-Founder & CEO, InfoScout
Emilie Arel Scott CEO, Quidsi, an Amazon company
Ken Seiff Managing Partner, Beanstalk Ventures
Amit Sharma CEO, Narvar
Linda Shein Managing Director, Baker Retail Center, The Wharton School
Farbod Shoraka Co-Founder & CEO, BloomNation
Melanie Shreffler Senior Insights Director, Cassandra
Scott Silverman Principal, Scott Silverman Associates
Rohit Singh Managing Director Consumer Products & Retail Group, Americas | Corporate Client Solutions, UBS Securities
Dan Siroker Co-Founder & CEO, Optimizely
Ajit Sivadasan VP/GM Global eCommerce, Lenovo
Davis Smith Founder & CEO, Cotopaxi
David Sobie CEO & Co-Founder, Happy Returns
Anthony Soohoo Founder & CEO, Dot & Bo
Mollie Spilman Chief Revenue Officer, Criteo
Spencer Spinnell Director, Emerging Platforms, Google
John Squire CEO, DynamicAction
Todd Starcevich VP, Direct-toConsumer, Americas, VF Corporation
Jeroen Stedehouder CEO, Meanbuy.com
Anne Marie Stephen CEO & Founder, KWOLIA
Mike Stern CEO, Connected Lab
Mike Stone CEO & Co-Founder, MakersKit
Jerry Storch CEO, Hudson’s Bay Company
West Stringfellow Vice President, Internal Innovation & Operations, Target
Brian Sugar Co-founder & CEO, POPSUGAR Inc.
Ben Sun General Partner, Primary Venture Partners
William Susman Managing Director, Threadstone Advisors
Nick Taranto Co-Founder & Co-CEO, Plated
Shanna Tellerman Founder & CEO, Modsy
Dana Telsey CEO & Chief Research Officer, Telsey Advisory Group
Kunal Thakkar SVP Global Operations, Newegg
Scott Thompson CEO, ShopRunner
Alan Tisch Co-Founder & CEO, Spring
Michael Tobin SVP, Strategy & Innovation, Macy’s
Rakesh Tondon Co-Founder & CEO, LE TOTE
Cory Treffiletti VP of Marketing and Partner Solutions, Oracle Data Cloud
Hans Tung Managing Partner, GGV Capital
Helen Vaid VP, Digital Store Operations & Experience, Walmart Global eCommerce
Pawan Verma Senior Vice President/ Chief Information Officer, Foot Locker
Andrea Wasserman Senior Advisor, McKinsey & Company
Alex Vratskides Co-Founder & CEO, Persado
Chantel Waterbury CEO & Founder, Chloe + Isabel
Phil Wahba Senior Writer, Fortune Magazine
Geoff Watts CEO & Co-Founder, EDITED
Josh Udashkin CEO & Founder, Raden
Jaron Waldman Co-Founder & CEO, Curbside
Christopher Webb CEO & Co-Founder, ChowNow
Neal Ungerleider Reporter, Fast Company
Mark Walker CEO, JackThreads
Jonathan Weiner Founder, Shoptalk
300+ AMAZING SPEAKERS • #SHOPTALK16
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300+ amazing speakers
Deborah Weinswig Managing Director, Fung Global Retail & Technology
Andrea Weiss Founder, The O Alliance
Ellie Wheeler Partner, Greycroft Partners
Rodney Williams Founder/CEO, LISNR
Scot Wingo Executive Chairman & Founder, ChannelAdvisor
Alex Winter Founder & CEO, Placemeter
JuE Wong President, Elizabeth Arden Brand, Elizabeth Arden
Matt Wong Senior Research Analyst, CB Insights
Janie Yu Partner, Fung Capital
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Jac White CEO, Savoteur
Zia Daniell Wigder SVP & Head of Content, Shoptalk
Donald Williams Chief Digital Officer, Horizon Media
Maggie Winter Co-Founder & CEO, AYR
Bayard Winthrop CEO & Founder, American Giant
Richard Wolpert CEO, HelloTech
Molly Wood Host & Sr. Tech Correspondent, Marketplace
Bernardine Wu Founder & CEO, FitForCommerce
Yory Wurmser Retail Analyst, eMarketer
David Yeom CEO & Co-Founder, Hollar
Joe Zadeh Vice President of Product, Airbnb
Liat Zakay CEO & Co-Founder, Donde Fashion
Mark Zurada CEO, Shopography
sponsors 220+ pioneering sponsors LEVEL 5
Chase
Feedzai
Jet.com
PayPal
Slice Intelligence
Westfield Labs
Chase Commerce Solutions is a leading provider of payment, fraud and data security, capable of authorizing transactions in more than 120 currencies.
PayPal gives people better ways to connect to their money and to each other
Fight fraud. Keep commerce moving.
With a panel of over 4 million online shoppers, Slice Intelligence gives the most detailed and accurate digital commerce data available.
Jet is a next generation e-commerce destination that empowers both consumers and retailers by optimizing the underlying economics of online shopping.
Westfield Labs is dedicated to developing pioneering digital technologies that help shoppers and drive sales for retailers.
Zendesk
Better business comes from better relationships
220+ PIONEERING SPONSORS • #SHOPTALK16
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220+ pioneering sponsors LEVEL 4
Adobe
Mintbox
Sailthru
TSYS
United States Postal Service
Adobe is changing the world through digital experiences. We help our customers develop and deliver high-impact experiences. Visit Adobe in booth 1103.
Retention, simplified.
Google is a technology leader focused on improving the ways people connect with information. Its innovations in search have made it a top Internet property and brand.
People-Centered Payments
Visa
Visa is a global payments technology company enabling the use of digital currency in 200+ countries and territories worldwide.
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You've never shopped like this before! Request your Personal Sale.
The USPS is the only delivery service that reaches every address in the nation and has more than 31,000 retail locations.
LEVEL 3
adjust
Amazon Payments
Blackhawk Network
Blackhawk Network, a leading prepaid and payments network.
Data from 75 million consumers per month maximizing digital real estate value with the BloomReach Personalization Platform.
Button
Commerce Ventures
MailChimp
Magnetic
We make data work for you
Button makes it easier for apps to monetize, and commerce companies to drive sales by helping users discover their next action, not ad.
Amazon Payments extends the trust and familiarity of the Amazon buying experience to merchant customers around the world.
@CommerceVC funds early-stage innovators digitizing retail and commerce. We help by connecting startups with customers, distribution partners and key recruits.
MailChimp helps e-commerce businesses around the world optimize their marketing with email, marketing automation, and analytics tools.
BloomReach
Magnetic's marketing platform helps find, keep and bring back customers, while connecting people with products they want and love.
SM
MasterCard
MasterCard is a technology company in the global payments industry, making everyday commerce easier and more secure.
Point Inside
Point Inside’s StoreMode is the biggest opportunity in retail, enabling in-store, contextualized, digital shopping experiences via mobile.
Narvar
PerimeterX
PEX
Shopify
Ubiquity Global Services
Yoyo Wallet
Go Beyond the Buy Button. Narvar creates intuitive and beautiful SaaS solutions for the world's best retailers to drive sales, customer engagement & loyalty.
Shopify is the leading commerce platform that allows anyone to sell online, in person and everywhere in between.
PerimeterX Bot Defender: Behavioral-based web protection for automated threats to e-commerce sites. Stop brute force attacks and scraping.
Ubiquity Global Services - Business Process Outsourcing Transformed
Enable spend. Maintain control.
The Future of Payment & Loyalty: Know Your Customer. Engage Them. Sell More.
220+ PIONEERING SPONSORS • #SHOPTALK16
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220+ pioneering sponsors LEVEL 2
Affirm
BigCommerce
Bluecore
Brickwork Software
Bronto Software
Catchpoint Systems
Chargebacks911
CIBC Capital Markets
commercetools
CoursaRetail
Catchpoint is a leading Digital Performance Analytics company that provides unparalleled insight into your customercritical services.
Chargebacks911 is a Tampa-based company dedicated to optimizing merchant profitability through innovative chargeback management techniques.
Criteo
Curalate
DHL eCommerce
Discover Financial Services
Distil Networks
Extole
FedEx
Affirm is a better way to pay. With Affirm, shoppers pay in simple installments that best fit their monthly budgets, helping boost sales.
Criteo delivers personalized performance marketing at extensive scale. Criteo ads reach over 1.1 billion unique Internet users (comScore).
dotmailer
Beat your best results. Then beat them again.
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BigCommerce is the leading cloud ecommerce platform that drives higher sales for fast-growing brands. Learn more at bigcommerce.com.
Unlock the Power of Pictures and Inspire Commerce with Curalate
Dynamic Yield
Dynamic Yield helps eComm & Media brands maximize revenue by quantifying, optimizing and personalizing every user interaction in real time.
Stop Integrating. Start Marketing.
CIBC Capital Markets delivers cutting-edge innovation and financial technology solutions — backed by the experience and strength of a global bank.
DHL eCommerce – The global e-commerce enabler
Echidna
Customer delight inspired by fresh perspectives.
Brickwork is the system of engagement for retail stores, delivering digital-tostore consumer experiences to drive incremental revenue.
commercetools will revolutionize your omnichannel business with its fully cloud-based, highly responsive API-first commercetools platform.
Discover Financial Services is a direct banking and payment services company with one of the most recognized brands in U.S. financial services.
Our technology lets marketers easily launch, measure, and optimize refer-a-friend programs, because referred customers are better customers.
Commerce Marketing Automation
Infrastructure-free, location analytics for B&M, enabling your mobile app on customers’ phones, capturing sales from missed conversions on previous visits.
Distil Networks is the first easy and accurate way to identify and police malicious web traffic, blocking 99.9% of bad bots.
Connecting people and possibilities around the world.
First Mile
ECommerce Shipping Starts Here
FitForCommerce
FitForCommerce is the leading boutique ecommerce and digital consultancy, helping 100s of omnichannel retailers/ brands make informed investment decisions.
GPShopper
GPShopper builds native branded Android and iOS mobile apps for retailers focused on Commerce, Loyalty, In-Store and Social Engagement.
IA Interior Architects
Lightspeed
IA is the first and largest global architectural firm focused exclusively on interior architecture and workplace strategies.
Lightspeed is the world’s most powerful POS and eCommerce solution for online and brick-andmortar retailers, powering over 36,000 businesses.
Listrak
Magento
Monetate
Multimedia Plus
My:Time
Olapic
Optimove
OrionCKB
PMG
Raise
RetailNext
ROI Revolution
S5 Stratos
Salsify
SAP
Transforming Retail
Olapic is the only visual marketing platform that is a badged member of both Facebook Marketing and Instagram Partner programs.
Optimize The Shopper Experience Through Comprehensive In-Store Analytics
Trusted by over 250,000 businesses worldwide, Magento is the leading provider of omnichannel innovation across B2C and B2B industries.
Grow your business through your existing customers with Optimove - the industry’s leading Customer Marketing Cloud, used by 180+ brands
A digital marketing agency providing expert full-service management of PPC, online shopping, social media advertising, and SEO
Monetate is the global leader in Experience Marketing for brands worldwide.
OrionCKB is a performance marketing agency specializing in Facebook, Instagram & Twitter advertising focused exclusively on direct response.
Consumer Centric Assortments - Now! S5 Assortment enables the creation of profitable assortments, tailored to the needs of your consumer.
Multimedia Plus provides app-based communications to improve performance.
PMG is an independent, full-funnel digital agency that drives results for global retail brands across 50+ countries worldwide.
Salsify’s product content management platform enables brands and retailers to increase revenue, market share, and productivity.
Can’t get the undivided attention of distracted multi-tasking consumers? #WTF. Get interruption-resilient digital engagement with My:Time.
Raise is transforming the gift card into a powerful tool for brands to drive new sales, loyalty and engagement.
RETAIL. DIGITAL. INFINITE OPPORTUNITY.
220+ PIONEERING SPONSORS • #SHOPTALK16
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220+ pioneering sponsors LEVEL 2 (continued)
SparkPost
Email evolved. Transactional and marketing email delivery without the baggage.
Sysorex
Virtual + Physical = Better Insight
Tata Consultancy Services
Tata Consultancy Services is a partner to 8 of the top 10 US retailers. We offer global IT services and business transformation solutions.
Transfix
Freight Automation Technology
Tulip Retail
A mobile platform built exclusively for store associates that provides them with access to all product, customer, and store information.
PARCEL ACCOUNTABILITY
TurnTo
UNBXD
Vantiv
Verifone
VeriShip
Virtual Incentives
VoyageOne
Webcollage
WGSN
Zmags
TurnTo provides a suite of customer content tools for retailers, including Ratings & Reviews, Community Q&A, and more.
Virtual Incentives provides innovative incentive & rewards solutions proven to increase engagement, strengthen brand awareness and maintain customer loyalty.
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Unbxd enables eCommerce companies to boost customer engagement with relevant Site Search & personalized Product Recommendation solutions.
We are a B2C “crossborder” ecommerce focused company for China, helping U.S.-based retailers and brands sell their products directly to consumers in China’s top online marketplaces.
Vantiv is making payments smarter, faster and easier for all our partners, as well as the consumers they serve. Visit Vantiv.com.
Webcollage provides the tools you need to deliver consistent content to power online sales conversions and improve the customer experience.
Connecting Merchants and Consumers Through Innovative Payment and Commerce Solutions
WGSN is the world’s leading trend authority. With you – we create tomorrow.
VeriShip is a cloudbased parcel audit and intelligence company providing innovative parcel audit, intelligence, and engineering solutions.
The Shoppable Content Company
LEVEL 1
12 Digit Marketing
1WorldSync
24-7 Intouch
4moms
ACI Worldwide
Adlucent
Advanced Pricing Logic
Algolia
AngelHack
AppCard
Apruvd
ATTRAQT
Bain Capital Ventures
bedgear performance bedding
Belly
Blue Acorn
BlueSnap
Branch Metrics
A transformational way for Retailers and Brands to engage their shared consumers.
Connecting Trusted Product Data Everywhere.
Let Us Do The Talking.
4moms, a consumer tech company, leverages robotics and innovative design to make high-tech baby gear. Believe in better.
The Universal Payments (UP) company.
Full-service digital marketing and analytics.
®™
Turn Raw Data Into Pure Profit.
30+ years of partnering with disruptive B2B founders to accelerate their ideas to market. Located in the Bay Area, Boston and New York.
Milliseconds Matter!
Sleep Fuels Everything®
AngelHack, the world’s largest and most diverse global hacker community.
Belly, the top loyalty SaaS platform in the US, is on a mission to make businesses personal by helping brands connect with their customers.
Intelligent Marketing & Loyalty Platform.
eCommerce, meet Intelligence.
100% Guaranteed Fraud Protection.
A payment gateway solving checkout abandonment worldwide.
A sophisticated online visual merchandising platform, delivering exceptional ROI.
Drive mobile conversion & engagement with deep linking. Used by Jet & more.
TM
RECOVER YOUR LOST REVENUE
Buzztala
Video Ads in Search and Display.
ChatID
Enabling brands and retailers to continuously provide expertise to consumers wherever they are.
CashStar
Optimize the customer experience with prepaid commerce.
Chop Technologies
Order your usual, save time.
Cayan
The Payments Possibilities Company.
Cimagine
Sales at First Sight
Certona
Personalize Anytime Anywhere.
Classy Llama
Magento-focused eCommerce veterans, delivering more by doing less.
Chargeback Gurus
Chargeback.com
Clearbridge Mobile
ClearSale
360° bulletproof solutions to protect your business.
Building Custom Mobile Websites and Apps for Retailers. User Centric Design and Engineering.
Your customers rock, but they’re human. We’ve got your back!
Card-Not-Present fraud prevention operation to protect e-commerce against chargebacks.
220+ PIONEERING SPONSORS • #SHOPTALK16
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220+ pioneering sponsors LEVEL 1 (continued)
Cognilyze
Psychology-Based Personalization and Product Recommendation for E-Commerce
Connected Lab
Building connected software experiences for the world’s most ambitious brands.
CountBOX
Comprehensive in-store shopper analytics and consumer insights..
Creditcall
P2PE, EMV, RKI & Tokenization – Payment SDK for Windows, Linux, iOS & Android.
Deloitte
Comprehensive in-store shopper analytics and consumer insights.
Deloitte Technology Fast 500
Fast growing? Get recognized! Apply for Deloitte’s Technology Fast 500.
Digital Retail Apps
Dropoff
eZCom Software
Fashion Metric
Granify
Greycroft Partners
Digital Certainty Evolving Optimization.
EDI that speaks your Lingo™
Granify boosts revenue for e-tailers by finding shoppers that won’t buy & changing their mind real time via machine learning & digital psych.
imgix
Real-time image enhancement, optimization and delivery for web and mobile.
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Skip the checkout line with secure in-app payments.
Machine learning solutions that unlock human body data to help apparel retailers and brands increase conversions and reduce returns.
Greycroft Partners invests in the world’s most promising Internet and mobile companies.
Index
Performance-Based Marketing for Offline Retail.
DynamicAction
EspyIt
Experian Data Quality
Faster to Retail Action.
The Espy App provides personalized mobile experiences based on physical location.
Findly
First Insight
flexReceipts
GoSend
HookLogic
Hyperwallet
Ideally
iGlobalStores
iovation
JDA Software
We solve same-day delivery for business. With a superior experience built on convenience, reliability and superb customer service - we’re not your typical courier.
The Hive™ Employment Marketplace Stand Out Recruitment Marketing Automation
Performance Marketing for Brands.
Infinite Buyer
When Buyers Make Deals, Sellers Convert More.
Introduce The Right New Products At The Right Price.
Pay the planet with a single payout platform.
Innovative Retail Technologies The premier source for innovative solutions in the retail industry.
flexReceipts helps retailers send smart email receipts that contain dynamic offers, recommendations, and personalized marketing content.
Shopping Reimagined.
Device-based Solutions for Customer Authentication & Fraud Prevention.
Intelligent interactions, every time.
Changing the Way the World Shops.
Cross-Border eCommerce Technology Add international cart software to any website
JDA delivers endto-end supply chain solutions that help you seamlessly connect your supply chain and profit more in an omni-channel world.
public relations+marketing
Ketner Group PR + Marketing
Kwik
Marqeta
MeanBuy.com
Nventify
OmnyPay
Jumpshot
Your Business is Customer-Centric. Your Analytics Should Be Too.
Payments Infrastructure for Scaling Innovators.
A full-service PR agency, Ketner Group specializes in retail technology and serves clients in N. America and Europe.
MeanBuy.com - Next Generation Sale & Clearance.
The next generation of retailer branded commerce.
Lightspeed Venture Partners
Loop Commerce
Shopping for others is hard. Loop is leading in Gift Commerce to make it easy.
The industry’s premier eCommerce digital agency.
MediaTree
Meed
Meridian Display
NEA
OnboardIQ
OnTrac
Orzota
Paul Evans NY
Kwik enables re-order of products and services in a push of a button.
Online Power, RealWorld Reach: Reward customers the way they live — Digitally
On-demand workforce hiring for the modern age.
Lightspeed Venture Partners is a VC firm that was the first institutional investor in Snapchat, The Honest Company, Bonobos, Affirm & others.
Meed’s social banking model has banks pay users for growing the Meed Community, helping financial mobility & providing much-needed income.
On Time Delivery for Less.
Meridian Display is a full service manufacturer of corrugated P.O.P. displays and signage. Our digital printer is ideal for custom messages.
Faster Big Data insights using the Orzota all-in-one Big Data Platform.
Pay vendors in 200+ countries and 150+ currencies: fast, flexible and low cost.
Primary Venture Partners
Primary Venture Partners is a NYC-based, earlystage venture capital firm managing over $125MM in capital, focused on Next Generation Commerce and SaaS investing.
Pinn
Powering frictionless, secure, and intuitive physical interactions.
PUDO
PUDO connects eCommerce & consumer through parcel delivery locations: PUDOpoints.
Pitchtime
Personal live video sales channels that make professional direct selling & fulfilment easy.
Radius8
Local Stores. Infinite Possibilities.
NEA is a global venture capital firm partnering with entrepreneurs to build transformational businesses across multiple stages and sectors.
Made in Italy. Designed in New York. Step up your shoe game.
Pf
PITCHTIME
Payoneer
LYONSCG
Placemeter
Walk-in Rate: a new way to maximize your store’s revenue
Radix
Radix has launched new domain extensions like .store, .online, .tech, .space, etc. that will host the next big idea, initiative or community.
PowerInbox
PowerInbox's DynamicMail delivers 30% higher CTR with hyper-targeted, relevant & personalized email content that keeps your customers enchanted.
Ragtrades
Pricing intelligence to win in the fashion industry.
MARKETPLACE
Pricefalls.com Marketplace
The marketplace you’ve been waiting for.
RBM Technologies
RBM optimizes merchandising execution at each store for the world's leading brands.
220+ PIONEERING SPONSORS • #SHOPTALK16
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220+ pioneering sponsors LEVEL 1 (continued)
Recite
Recall/Review/ React: Recite enables enterprises to archive public web pages for search and review so they can confidently plan their future.
Reflektion
Real Time Individualized Commerce.
reKindness
Swap To Shop.
Riskified
The Answer to eCommerce Fraud Riskified: Guaranteed Results & Peace of Mind
ROAR
RobotLAB
ROAR is about bridging a gap between consumers, brands and retailers through Augmented Reality.
RobotLAB drive tangible business returns by using service robots to leverage client and product data to provide better in store experiences.
SHAREDROBE Secret Sauce Partners
Sentient Aware
Sharedrobe Surround yourself with the styles YOU love! Shop, sell and interact with the people you choose.
ShieldSquare
ShipHawk
Room right, live right.
Shippo
ShopForce
Shopic
Shopkick
Shopography
shopswell
Sift Science
Signifyd
SmarterHQ
SmartGift
Snapfulfil WMS
Sociomantic Labs
Roomi
The API and dashboard for all your shipping needs.
Automated fraud prevention powered by real-time machine learning.
Sourceeasy
Build your brand, Leave the manufacturing to us.
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Data Driven Merchandising Transforming apparel & footwear shopping through data
On-Site, On-Demand Next Generation Workforce.
Never pay a chargeback again.
Spendgo
Make every dollar you Spendgo further.
We get what you want.
NEVER WAIT FOR CHECKOUT AGAIN.
SmarterHQ is the contextual marketing technology brands use to power the relevant email and website experiences their customers demand.
Springboard Retail
Robust, cloud POS & Retail Management Platform for the omnichannel SMB retailer.
Most-used US shopping app connecting shoppers to physical retail.
Product e-gifting tech for nextgen commerce.
Star Cloud Services
AllReceipts - A Safe and Secure Digital Receipt Solution for your Mobile Wallet.
ShieldSquare is the one stop solution for bot prevention and automated attacks protecting businesses across 68 countries.
A product discovery and purchase platform for just about anything.
Rethinking your order fulfillment strategy? Let Snapfulfil help!
STARS Online Product Reviews
STARS Online Product Reviews - Growing your business one review at a time.
technology that delivers.
Shopping Smarter Together.
Grow customer relationships with personalized advertising.
STRATACACHE
We’ve turned the store of the future into the Store of the NOW.
SweetIQ
Get More Shoppers.
True Fit
True Fit helps people find clothes and shoes they’ll love to keep. Its first-ever Genome for shoes & clothes powers its Confidence Engine.
Swell
Swell creates innovative, highlytailored rewards and referral programs. We help brands incentivize the actions that truly drive results.
TUKU
Sell Smarter, Sell More.
Webgility
Helping revolutionize the way online retailers run their business.
Symantec Corporation
Temando
Two Tap
Happy Customers and Merchants, Guaranteed.
Order placement & crossborder solutions for retailers. No integration required.
WebLinc Commerce
Flexible, Unified Commerce Platform and Operations Management.
Zebra Technologies
ZEBRA OEM ENABLES SMARTER, MORE CONNECTED RETAILERS AND CONSUMERS.
Zipdrug
Third Wave Fashion
TrendBrew
U-PIC Parcel Insurance
Verizon Digital Media Services
VTEX e-Commerce Cloud Software
WePay
World First
Shipping Platform for Commerce.
Ship your packages with any carrier, and insure with U-PIC for less. Covering damage, loss and shortage.
payments partner to the platform economy.
On-demand prescription medication delivery.
Fashion tech, wearables, and the future of commerce.
A Better Content Delivery Network for Commerce.
Brew Trends…Make Money!
Meet The True Cloud Commerce™ Platform. Trusted by the world's leading brands.
We're changing money.
Zooz
Maximizing Payments Performance with Smart Router.
Interested in 2017? Email 2017@shoptalk.com
now to set up an onsite meeting with Caroline to book and rebook exhibit space!
220+ PIONEERING SPONSORS • #SHOPTALK16
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media partners
Mobile Marketer
THE NEWS LEADER IN MOBILE MARKETING, MEDIA AND COMMERCE
Retail
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MEDIA PARTNERS • @SHOPTALK
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