Spotting Exceptional Customer Service

by Mack Doss

After spending years in customer service I am always on the lookout for those who show exceptional service. I did not need to look far. Christine Piper “Piper” at Lil Pizza My Heart, 112 Westover Drive, Danville, exemplifies characteristics of one who does just that!

A while back I was there for lunch and asked if they served barbecue chicken pizza which is my favorite. Last week I was there again for lunch and Piper remembered me. Within minutes of my arrival she came to my table with my favorite barbecue chicken pizza. Thanks, Piper. Your customer service skills did not go unnoticed.

Evince and the Danville Pittsylvania County Chamber of Commerce want to encourage and recognize exceptional customer service. When someone gives you exceptional service, please let us know. In 300 words or less, tell us what happened. Email your story to joycewilburn@ gmail.com or chamber@dpchamber.org.