PRODUCT SHEET
SHOPPING™ the app store for the enterprise
“Shopping is a single pane of glass that provide services as well as software to end users much akin to an Amazon.com or iTunes experience.” Angie Stahl, Dell
SHOPPING represents a huge leap forwards for enterprise IT delivery, blending the rich functionality of a traditional enterprise request portal with the intuitive experience expected of a modern consumer app store. The portal enables users to get the software and services they need, when they need them, and in the way they now expect, through a simple, modern interface.
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At the same time, SHOPPING gives businesses back control of their IT infrastructure delivering unparalleled Usability, Speed, Scale, Control and Value. It could not be easier to place an order for IT software and services through SHOPPING.
SHOPPING™ the app store for the enterprise
Key Features A Consumer App Store Experience for Corporate IT Shopping provides a consumer-grade App Store within a user’s corporate IT environment. This gives end users the experience they have come to expect from modern devices like smartphones and tablets on their Enterprise IT desktop.
Self-service OS Migrations End users are enabled to schedule their own OS deployment as well as select which applications to automatically reinstall as part of the migration. This can include usage-based application mapping using data from 1E AppClarity.
Delegated Administration Self-service Software, Hardware & Services A single portal for automatic provisioning of IT resources, including desktop software, web applications, Software as a Service (SaaS) and even hardware requests.
Deep Integration with Microsoft Configuration Manager 2007/ 2012 Through deep native integration with ConfigMgr, Shopping delivers software to users and machines within minutes. Shopping monitors the progress and status of all deployments to keep users and administrators informed.
In large distributed or complex organizations, branch administrators can govern the visibility and approval process of applications as well as have the ability to shop on behalf of users within a country, region, site or department.
Flexible Integration Framework Shopping has open APIs to integrate with third-party systems, for example, existing helpdesk reporting mechanisms can be included through integration with the likes of BMC Remedy or HP Service Manager.
Proven at Scale in Global Organizations Flexible Workflows for Business Approval Business managers are empowered to make approval decisions through flexible workflows. Requesters and approvers are kept informed through actionable emails.
Shopping is deployed to more than three million seats worldwide, in installations ranging from a few hundred seats to several hundred thousand. Shopping has native support for multiple languages.
License Control Management
Skinnable for your needs
Software availability to end users can be controlled through management of icense counts with configurable thresholds for notification.
Completely configurable to fit your organization’s look and feel, so end users work in a familiar corporate environment.
Software Rental Where licensing terms permit, items (software or group membership) can be rented by end users e.g. for a time-limited period, after which it is automatically removed. Shopping can also be configured to respect license quarantine periods.
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“Shopping has transformed our ability to service our customers with more than 1,100 user generated downloads a month. Users decide for themselves when to install applications, downloading them on-demand.” Scott Ewing Senior Infrastructure Engineer, UNUM Insurance
SHOPPING™ the app store for the enterprise
Business Benefits Case study
Savings so far
Improved End User Satisfaction End users’ satisfaction with IT services and their individual productivity are vastly improved by giving them access to an inituitive and easy-to-use portal to request and obtain the applications they need in minutes.
148,139
requests processed
Reduced Help Desk Costs
$1,160,285
Help desk costs are immediately reduced by delivering a fully configurable and automated request to-delivery approval process. Flexible approval workflows all the definitions of single approvers, approval groups or approval chains as required.
saved in help desk costs
37,025
hours saved of help desk time
Shopping avoids unnecessary spend on help desk costs through selfservice provisioning Shopping has demonstrated its capabilities for construction design and engineering business ARUP by cutting costs by $1.16 million and saving more than 37,000 man hours by automating 148,137 software installs. It has also reduced the software licensing bill by making the cost of software transparent to users and suggesting low-cost alternatives, saving on average $950 at a time.
Faster and More Efficient OS Migrations OS migration projects can be delivered faster and more efficiently by enabling users to schedule their own Windows migrations and automated application re-installs. This can include automatic usage-based application mapping which can have massive benefits for application rationalization and software licensing costs.
Customers SHOPPING is deployed across more than three million seats worldwide. Customers include: Arup CDM Dell Park Hill Schools
Parker Hannifin Philips Syngenta Unum
About 1E
Contact us
1E is the pioneer and global leader in efficient IT solutions. 1E’s mission is to identify IT waste, help remove it and optimize everything else. 1E efficient IT solutions help reduce servers, network bandwidth constraints, software licenses and energy consumption.
UK (HQ): +44 20 8326 3880 US: +1 866 592 4214 India: +91 120 402 4000 info@1e.com
For more information, please visit: 1E.COM/SHOPPING
© Copyright 2014 1E. All rights reserved. The information contained herein is subject to change without notice. 1E shall not be liable for technical or editorial errors or omissions contained herein.
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ABOUT 1E 1E’s suite of disruptive IT operations management tools save billions, solve problems and simplify the management of large, complex IT environments – in record time. Designed with a singular focus to help drive down costs, 1E’s solutions include tools for IT asset management, Windows systems management and BYOPC. CONTACT US
UK (HQ) 1E, CP House 97-107 Uxbridge Road London W5 5TL United Kingdom Tel: +44 20 8326 3880
USA 1E, 5 Penn Plaza, 9th Floor New York NY 10001 USA Tel: +1 866 592 4214
INDIA 1E, 10th Floor, Tower A Advant Navis Business Park Sector 142 Noida 201305 India Tel: +91 120 402 4000
For more information please contact info@1e.com 1E.COM
© Copyright 2014 1E. All rights reserved. The information contained herein is subject to change without notice. 1E shall not be liable for technical or editorial errors or omissions contained herein.