Community engagement

Our culture encourages volunteers who contribute proactively to the wellbeing of the communities we operate in.

We want to be and do more

The 2025 goal is that at least 10% of our employees participate in volunteer activities. During 2020, we doubled participation from the previous year, attaining a new record with 5.3% of our workforce involved in volunteer activities.

To achieve our goal, we leverage the creativity of our employees who continually suggest new volunteering initiatives. In 2020, we started the first tests of a pilot platform that is hosted on our intranet and was developed so our employees continue to be protagonists, contribute new ideas, and easily join volunteering initiatives.

Hand in Hand Fund Volunteering during COVID-19

Created 10 years ago in Mexico, the Mano con Mano (Hand in Hand) fund has the goal of combining employee and company donations to support other employees who have suffered material losses due to a natural disaster. Together we have provided assistance in more than 300 cases.

5.3%

of our employees participated in volunteering efforts In compliance with mobility and social distancing restrictions, we innovated in the way in which we carry out our volunteering initiatives. Over the course of the year, our employees participated in campaigns to donate food, personal hygiene products, and school supplies; donated blood; offered online courses; and sent supportive letters to people in vulnerable situations, among many other activities. The Human Capital teams continued to provide remote volunteering opportunities.

10%participation of our employees in volunteering activities. 5.3% of our employees participated in volunteering, double the number for the previous year.

2020 Volunteer activities

World Food Day

1,240 volunteers participated in efforts to donate food and raise awareness about nutrition challenges around the planet.

PPE assembling

80 volunteers assembled more than 35,000 face masks that were donated to several communities. In addition, we donated other personal protection equipment (PPE).

Inclusion begins with us

60 volunteers participated with the European Down Syndrome Association to create awareness about the importance of inclusion.

Sustainability challenge

440 volunteers participated in the third annual sustainability challenge by making actions in favor of the planet and the society, inspired by the UN SDGs.

With you from a distance

40 volunteers sent encouraging letters to children and seniors referring to the COVID-19 challenges.

Toy donations

560 volunteers donated toys for infant patients of the Hospital Materno Infantil in Monterrey.

Doctors of the World

Our operation in Spain collaborated with the Doctors of the World NGO to provide sanitary information in retirement homes.