Signature Guarantees Checklist

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New home builder checklist

Embarking on the exciting journey of building a new home? Before you make the most important decision of choosing a builder, ensure you refer to our comprehensive new home builder checklist.

From top-notch customer service to extensive building guarantees, this checklist is your guide as you navigate the path to choosing a builder for your new home. The more boxes you can tick along the way, the closer you are to finding the right builder.

Signature Homes

Builder B Builder C

How long has the builder been in business?

40 years - since 1983 (it’s our birthday this year).

Does the builder provide building guarantees?

Does the builder offer a Home Completion Guarantee that provides 100% protection?

Signature Homes proudly offers NZ’s best building guarantees.

Signature Homes’ Home Completion Guarantee provides 100% protection.

Does the builder offer fixed pricing?

Once you’ve signed your building agreement with Signature Homes, the fixed pricing remains unchanged throughout your build journey.*

Does the builder offer a Completion Date Guarantee?

As part of our commitment to providing NZ’s best building guarantees we ensure that once your concrete slab is poured, you will receive your Signature Homes’ Guaranteed Completion Date.

* Subject to the terms and conditions outlined in your Signature Homes’ Building Agreement.

Does the builder provide access to construction finance experts?

Signature Homes

We partner with expert construction financial advisors - service which is free of charge for our valued clients.

Builder B Builder C

Does the builder offer a clear structure around Progress Payments?

Our comprehensive programme clearly outlines the scheduled Progress Payments, enabling you to plan your payments well ahead of time.

Does the builder offer modern house designs, and an architectural design service?

In fact, Signature Homes is one of the leading custom Design & Build builders in NZ. We love designing client’s homes from scratch and showing off our creative flair!

Is the builder 100% Kiwi-owned?

Does the builder have outstanding customer feedback?

We take great pride in being the largest Kiwi-owned homebuilding brand. Since our inception in 1983, our founder Gavin Hunt has been actively involved and his commitment continues to this day.

We utilise a globallyrecognised survey tool to gather invaluable client feedback. We take great pride in consistently surpassing our industry’s average rating score, putting Signature Homes in the excellence category for customer satisfaction.

Does the builder care for the environment?

Signature Homes

Builder B Builder C

We enlisted the expertise of a sustainability expert to fully understand and address the carbon emissions generated during home construction. By partnering with Trees That Count, we offset our carbon emissions by planting native trees for every build we undertake.

Does the builder give back to the community?

Signature Homes is honoured to partner with Save the Kiwi, a charity committed to safeguarding our beloved national icon, the kiwi.

In addition to this partnership, we proudly support Mates in Construction, a non-profit organisation working tirelessly to support the mental health of those working in the building and construction industry.

Does the builder have systems and processes for quality control throughout the construction process?

Does the builder hire subcontractors who are accredited?

All Signature Homes’ builds have a dedicated project manager who ensures seamless communication with our clients and oversees the construction process. They follow Signature Homes’ stringent quality control measures to ensure a highquality build.

Signature Homes partners with top-tier subcontractors carefully selected for their expertise and accreditations.

Does the builder provide you with confidence in their pricing?

Signature Homes

Signature Homes has a proven track record for accurate pricing. With our expertise and the support of advanced technology, we offer fast and accurate pricing providing our clients with complete confidence.

Builder B Builder C

Does the builder provide an overview of their service standards?

Signature Homes provide service standards that outline the experience our clients can expect from us during their build journey.

Does the builder provide an all-inclusive team under one roof?

Signature Homes provides a one-stop shop for all your design and construction needs, saving you precious time along the way.

Building guarantees checklist

The essential must-haves

When choosing a builder, it’s essential to understand their building guarantees. At Signature Homes, we truly appreciate the significance of a building guarantee programme that offers New Zealanders exceptional protection during the construction process and long after.

To ensure you’re fully protected when building your new home, we’ve compiled a list of the building guarantees you should be considering.

Section 1: Financial

protection

guarantees

Are the builder’s guarantees protected by a company independent of the builder?

Is your entire deposit 100% protected?

Signature Homes Builder B Builder C

Are your Progress Payments 100% protected?

Does the builder provide a Fixed Price Guarantee?

Does the builder provide a No Hidden Extras Guarantee?

*Subject to Residential Indemnity Guarantee T&C’s

Does the builder offer a Home Completion Guarantee?

If so, does the Home Completion Guarantee cover all the costs required to finish building your home as per your building agreement?

Is the guarantee provider responsible for ensuring your home is insured if a noncompletion claim is made?

Does the builder offer a Completion Date Guarantee?

If so, does the Completion Date Guarantee cover all reasonable accommodation costs and other applicable expenses should you be unable to take possession of your new home on the agreed date?

*Subject to Residential Indemnity Guarantee T&C’s

Section 2: Home completion guarantees Signature Homes Builder B Builder C

Section 3: Quality assurance guarantees Signature Homes Builder B Builder C

Does the Builder offer a TwoYear Service Guarantee?

Does the Builder offer a TenYear Structural Guarantee?

Is there a maximum limit on the cover available for structural defects?

Does the builder offer a Ten-Year Weathertightness Guarantee?

Is there a maximum limit on the cover available in the event of Weathertightness problems?

Does your home have to meet a series of criteria for the Weathertightness Guarantee to apply?

Are the builder’s guarantees transferable if you sell your home?

Is the builder responsible for ensuring a Code of Compliance Certificate is issued?

*Subject to Residential Indemnity Guarantee T&C’s

We offer unlimited cover

We offer unlimited cover

Total cover, with no exceptions

Yes, with unlimited transfers

Customer service checklist

Choosing the right build team and process is essential for your new home. It’s all about feeling involved and in control. This checklist will guide you in making informed decisions before selecting your builder.

Rating: 1 = poor, 5 = excellent

Information & process

Easy to understand processes

Informative brochures

Transparent pricing structure

Good customer reviews

Score Score

Rating: 1 = poor, 5 = excellent

1 2 3 4 5 1 2 3 4 5 Good communication 1 2 3 4 5 1 2 3 4 5 Understands my needs 1 2 3 4 5 1 2 3 4 5 Knowledgeable Customer service 1 2 3 4 5 1 2 3 4 5 Professional 1 2 3 4 5 Trustworthy 1 2 3 4 5 Friendly

Services

Modern house designs

Flexibility in designs

Showhome

Offers sustainable practices

3D drawings of house designs

Notes:

Overall builder rating

Rating: 1 = poor, 5 = excellent Score 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5

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