SELLING SILVERSEA
Here’s to the moment. To discovering Silversea and unlocking new opportunities to grow your business. This at-a-glance flyer highlights key selling features and essential travel advisor resources.
SILVERSEA ALL-INCLUSIVE LIFESTYLE
• Roundtrip air with Door-to-Door fare
• Shore Excursions^
• Pre/Post-cruise hotel night, depending on Silver Sky Concierge air schedule
• Transfers and luggage handling
• Butler service in every suite category
• Multiple restaurants and 24-hour in-suite service*
• Onboard gratuities
• Premium beverages in-suite and throughout the ship
• Unlimited Wi-Fi
• 12 luxury ships with no more than 728 guests, including 4 Expedition ships: Silver Endeavour, Silver Cloud, Silver Origin, and Silver Wind
• Special Focus On: Destination, service, dining, suite size, and personalized experience
• Prospective Clients: Affluent travelers, multigenerational families, river and first-time cruisers, milestone trips
THE SILVERSEA CUSTOMER:
As a valued travel partner, you play a crucial role in connecting the right clients with the unforgettable experiences Silversea offers. To help you in this endeavor, here’s a snapshot of our ideal demographic.
• Targeting like-minded travelers
• Population of Baby Boomers
• Expanding to Gen X
• $250K household income + $1M+ assets
EXCLUSIVE TO SILVERSEA EXPEDITIONS
• In-country flights on select itineraries
• Highly qualified Expedition Team, comprising experts in their fields
• Guided Zodiac®, land and sea tours, and shoreside activities
• Enrichment lectures by our Expedition Team
• Complimentary Expedition parka in cold water regions
• Complimentary use of wet suits and snorkeling equipment on select voyages
^While Silversea strives to serve guests all listed items, some items may be excluded in certain destinations, such as the Galápagos. *Except in the Galápagos. Silversea reserves the right to correct any errors or omissions. Visit http://www.Silversea.com/terms-and-conditions.html for full offer details and complete Terms and Conditions.
• Shore Excursions included on all voyages, depending on fare type
• Unique culinary program: S.A.L.T. (Sea and Land Taste) elevates dining experience on board Silver Moon, Silver Dawn, Silver Nova, and Silver Ray
• Spa program: Spas available on all ships. Otium, a multifaceted experience of wellness and relaxation, is offered exclusively on board Silver Dawn, Silver Nova, and Silver Ray
IMPORTANT RESOURCES
For your convenience, listed below are some of the important trade tools available to you.
• Travel partner portal for managing and creating bookings: My.Silversea.com
• Learning and development: Travel Partner Resource Center
• Customizable marketing assets, brochures, and more: Marketing Central at My.Silversea.com
• Editorial travel content for your clients: Discover.Silversea.com
WE ARE ALWAYS READY TO ASSIST YOU
• Reservations and Inside Sales: (800) 722-9955
• Reservations: TradeReservations@Silversea.com / Inside Sales: InsideSalesMIA@Silversea.com
• Air: SilverSky@Silversea.com
• Blacklane: Silversea@Blacklane.com
• Documents: Documents@Silversea.com
• Guest Relations: GuestRelations@Silversea.com
• Group Services: GroupServices@Silversea.com
• Shore Ex Concierge: ShoreConcierge@Silversea.com
• Special Services: SpecialServices@Silversea.com