Contents 4
Introduction
6
Personas
8
Colours
9
Typography
10
Illustrations
12
Materials
14
Icons
16
Icon Usage
18
Signage
20
Size of Signage
22
Size of Type
24
Diagram of Signage
26
Signage Examples
30
Conclusion
Introduction The purpose of signage and wayfinding in a medical facility such as The Royal Women’s hospital is for patients, visitors and staff to be able to easily and quickly navigate where they need to go. The fact that patients may be ill or stressed and medical professionals may be in a hurry due to emergencies or appointments attributes to the fact that way finding in a hospital needs to be very clear and concise.
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This document provides a solution to meet these needs by providing users with information regarding the new design of the wayfinding system for the Royal Women’s Hospital. This document contains information regarding the chosen font, colours, illustrations and icons created for The Royal Women’s Hospital along with demonstration of application.
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Personas The following wayfinding design has taken into account what people use the facilities. The colours and illustrations have been chosen and designed to represent the hospital and appeal to the visitors, patients and workers of the hospital.
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Women and newborns - Aged between 16-60 - Going to appointments for themselves or their newborn baby - Generally stressed, unwell or in a hurry to get to an apointment, don’t want to be wasting time getting lost.
Visitors - Visiting partners or family in the hospital. - Not in as much of a rush as the patients but still want to find their partners/family easily. - Need to know where parking, toilets and food facilities are. - Sometimes get lost as they don’t have all information to find where they need to go.
Doctors/Nurses and Other Workers - Need to get through the hospital quickly and easily for emergencies or appointments. - Need simple clear signage as they are based between different hospitals, so all hospitals need similar signage and names for areas. - Facilities also need to be easily identified.
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Colours The colours were chosen to reflect the femininity of the hospital. Pinks in 3 different shades, a contrasting if needed as it is more complimintary than a black or grey. When applying font the base will be a pale pink with the dark pink writing, the other option is the brown which would be used more in printed documents as a body text colour.
Pantone P 75 - 8 U C=0, M=100, Y=0, K=0 R=236, G=0, B=140 Pantone P 75 - 5 U C=0, M=53, Y=0, K=0 R=244, G=148 , B=190 Pantone P 76 - 16 U C=0, M=100, Y=0, K=35 R=167, G=0, B=99 Pantone P 51 - 16 U C=44, M=67, Y=58, K=60 R=79, G=50, B=49 Pantone P 1 - 1 U C=0, M=0, Y=2, K=0 R=255, G=254, B=249
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Typography Frutiger is the only typeface used within this wayfinding system. All headings will be in Frutiger 65 Bold and main text in Frutiger 55 Roman. Having these two font weights allows for heirarchy in the signage. Frutiger is a very easy to read font and was designed by Adrian Frutiger for the purpose of signage.
Frutiger 55 Roman x Aa Bb Cc Dd Ee Ff Gg Hh Ii Jj Kk Ll Mm Nn Oo Pp Qq Rr Ss Tt Uu Vv Ww Xx Yy Zz 0123456789 Frutiger 65 Bold x Aa Bb Cc Dd Ee Ff Gg Hh Ii Jj Kk Ll Mm Nn Oo Pp Qq Rr Ss Tt Uu Vv Ww Xx Yy Zz 0123456789
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Illustrations The floral illustrations are the graphic element to replace the current dated photographic elements used. These illustrations will not date as quickly as photographic images and the size and colours can change depending on application. The floral aspect also gives the hospital a feminine feel.
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Materials As the hospital is primarily an indoor environment, the material used for the signage will be vinyl stickers on the walls and vinyl on the wooden icon signs that protrude from the walls. The vinyl allows for detail to be crisp and clear, and can be printed in a variety of
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colours and sizes. Vinyl has a long lifespan and is cheap and easy to replace if any changes to locations occur or if there is any damage to signage that needs replacing making it an ideal material to be used within The Royal Women’s Hospital.
Protruding icon sign - Wood with vinyl sticker
Icon sticker for phones, toilets doors, stair doors etc. - Vinyl sticker
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Icons The icons used within the system include directional arrows and image icons used within the map but also on wall signage where required. The icons created are based on the Frutiger typeface and should only change in size according to the size of the type. The colours will be as shown here for optimum contrast.
Forward
Backward
Left
Right
Forward to the right Forward to the left Backward to the left Backward to the right
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H
S
o
H
o
H
Q
D
D
P
H
i
D
Y
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Icon Usage The icons were originally desigend to replace the current icon signs throughout the hospital although once they were designed they became useful for the maps that would be placed throughout the hospital or for an interactive display. This is an example of what the screen of an interactive display would
look like if you were on a particular level, you could then type in a doctors name, or clinic you were looking for or alternatively search in alphabetical order either through clinic or doctors name. Once found a dotted line would appear showing you how to get to your destination.
Women’s Conference Centre Executive & Clinical Management Centre for Women’s Mental Health
Search
Home Based Services
By Doctor
Sacred Space
By Clinic
Women’s Counselling & Support Language Services Aboriginal Women’s Health
Retail Precinct
ATM Main Entrance
x
A
B
C
D
E
F
G
Grattan Street
Toilet
Public Telephone
H
I
J
K
L
M N
Elevator
Pathology
O
P
Q
R
S
T
Frances Perry Elevator
Pharmacy
V W X
Y
Z
Baby Change
Stairs
U
Child Care Centre
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Signage There will be three types of signage throughout the hospital (excluding maps). There will be the signage showing the current level and what is on this level, the signage purely showing the level which will both be centered at an average adult height as female adults are the primary visitors. The signage tht sticks out of the wall for places like toilets and stairs which will be up the top of door frames viewable from a distance with a large icon.
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2 metres
Eye Level
1 metre
LG
Stairs
Women’s Emergency Care Admissions Patient Pick Up & Drop Off Security Health Records & Information
LG
Mail Room Staff Change Room Facilities Management
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Size of Signage The following signs placed around the hospital should always be the same size. The written signage will always be the same width but the height of the written section will vary depending on the amount wording required. The icon signage and the level signage will always be the same size.
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40mm
200mm
LG
150mm
20mm
200mm
20mm
15mm
200mm
Stairs
40mm
LG
200mm
Women’s Emergency Care 40mm
Admissions Patient Pick Up & Drop Off
150mm
180mm
20mm 20mm
X Height
Security
15mm
Health Records & Information
Toilets
Mail Room
LG
180mm
40mm
Staff Change Room Facilities Management
40mm
150mm
20mm 20mm
400mm 15mm
Public Phone
40mm
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Size of Type Each sign within the environment has different information, which must all be applied in the same way to create continuity throughout the system as a whole. The level font size is 6.5 times the size of the font used for names of the areas, the space between each area name is 1.3 to allow each area to be read easily and be differentiated. The directional arrows are the x height of the font used.
LG Women’s Emergency Care
6.5
1 1.3
Admissions
1 1.3
Patient Pick Up & Drop Off
1 1.3
Security
1
Health Records & Information Mail Room Staff Change Room Facilities Management
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Diagram of Signage This maps shows the basic signage locations. The icons are where the protruding wall signs would be and the black rectangles are where the written directional signage would be placed.
Women’s Conference Centre Executive & Clinical Management Centre for Women’s Mental Health
Home Based Services
Sacred Space
Women’s Counselling & Support Language Services Aboriginal Women’s Health
Retail Precinct
ATM
Child Care Centre
Main Entrance
Grattan Street
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Signage examples
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Icon sticker for phones, toilets doors, stair doors etc. - Vinyl sticker
Protruding icon sign - Wood with vinyl sticker
Signage examples
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Conclusion jij
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