4xi Capabilities Brochure by 4xi Global

FRONTIERS AND PIONEERS

4XI GLOBAL

CONSULTING

CAPABILITIES BROCHURE 2024

ABOUT US

At 4xi Global Consulting & Solutions, we are your premier partner for transformative advisory services. Our focus is on enhancing the human experience across diverse sectors including businesses, education, and leisure.

Our mission is to create meaningful impact through innovative solutions that drive organizational growth and elevate satisfaction for employees and customers alike.

We collaborate with clients, service providers, and innovators to elevate experiences everywhere, ensuring comprehensive, people-centric outcomes that align with your strategic goals.

OUR STORY

Simon Elliot and Barbara Boden, the visionaries behind 4xi Global Consulting & Solutions, bring a wealth of expertise in amenities and human experience.

Simon, with a global career leading projects for top-tier organizations, and Barbara, who spent two decades as head of global amenities at JPMorgan Chase & Co, founded 4xi in 2020.

Since then, they have built a world-class team of senior leaders delivering strategic consulting projects to a diverse array of international clients, ensuring excellence and innovation in every engagement.

WHAT WE DO

4xi Global Consulting & Solutions specializes in providing strategic consulting and special projects support through its SPx practice. We assist client organizations, service providers, innovators, and investors by navigating both global and local markets.

Our services encompass a wide range of areas including employee and customer experience enhancement, experiential design, global amenities strategy, sustainability, market research, and project management.

With a focus on delivering tailored, impactful solutions, 4xi ensures that businesses stay competitive and agile in a dynamic marketplace.

SHAPING THE FUTURE

PIONEERS OF EXPLORATION AND INNOVATION

In 1914, Sir Ernest Shackleton embarked on his legendary Antarctic expedition, epitomizing the spirit of relentless exploration and pioneering. His unwavering determination in the face of extreme adversity remains a beacon of inspiration, reminding us that the human spirit knows no bounds.

Similarly, Louis Pasteur, through his groundbreaking work in microbiology, transformed the world with his innovations in vaccination and pasteurization, fundamentally altering the course of human health and well-being.

Throughout history, pioneers and visionaries have continuously pushed the boundaries of what is possible. From inventors like Thomas Edison, who brought electric light to the masses, to contemporary visionaries such as Steve Jobs and Jeff Bezos, who revolutionized technology and commerce, these individuals have redefined our world.

Marie Curie, who made groundbreaking discoveries in radioactivity, and Rosa Parks, whose courageous stand against racial segregation sparked a significant movement, also exemplify this spirit. Their contributions have not only changed industries but also enhanced human experience, paving the way for a future where innovation and progress are the norm.

Today, the human experience is undergoing a transformative evolution in the world of work. We have moved from military-grade designs of the post-war era of 70 years ago which were characterized by rigidity and functionality to industrial-grade workplaces that emphasized efficiency. This shift continued on to professional-grade environments, which prioritized productivity and professionalism. Now, we have arrived at a consumer-grade era where flexibility, choice, and personalization are paramount. Employees can work when and where they want, reflecting a significant shift towards a more human-centric approach to work.

4XI: NAVIGATING THE FUTURE OF WORK

At 4xi, we understand the profound impact of this evolution. We recognize that the future of work is not just about adapting to new technologies but also about creating environments that foster innovation, collaboration, and well-being. Our expertise lies in helping organizations navigate this dynamic landscape, ensuring they are wellequipped to meet the demands of the modern workforce.

We assist organizations in designing experiences that are not only functional but also inspiring, turning spaces into places where people choose to be, feel empowered and motivated. Our approach is holistic, considering every aspect of the human experience from physical space design to experiential, including organizational culture and employee engagement. We leverage our deep understanding of industry trends and emerging technologies to provide tailored solutions that drive success.

Shackelton's Endurance: Inspiration from the past, pioneering the future.

HUMAN-CENTRIC DESIGN BEYOND THE OFFICE

The principles that guide our approach to workplace design extend beyond the office. Whether it is in education, healthcare, senior living, or leisure, the same focus on flexibility, personalization, and humancentric design applies.

In educational settings, we create environments that inspire learning and creativity. In healthcare, we design patient journeys that promote healing and wellbeing. For senior living, we ensure environments that provide comfort, safety, and a sense of community. In leisure, we create experiences that enhance enjoyment and relaxation.

In this era of unprecedented change, 4xi Global Consulting is your partner in pioneering the future of work and the broader human experience. We are committed to helping organizations thrive in a world where the only constant is change, and the possibilities are limitless.

Join us as we continue to explore new frontiers and create a future where work, learning, healing, living, and leisure are not just necessities but sources of fulfillment and innovation.

OUR PRACTICES

4xi offers a comprehensive suite of outsourced corporate services and resources, catering to both short-term projects and long-term engagements. Our goal is to help your organization maintain a competitive edge.

We have developed a range of specialized business practices, ensuring our support and resources are segmented into distinctly differentiated services and offerings. This approach allows us to tailor our solutions precisely to meet your unique needs and drive success in your strategic initiatives.

Inspiring a brighter future, together.

STRATEGIC CONSULTING: SPX SPECIAL PROJECTS

You may not have the level of expertise, resources, or time to tackle important strategic initiatives. 4xi’s Special Projects (SPx) focuses on providing specialized consulting services to help organizations thrive and navigate complexity and frees you up to focus on the day-to-day.

Strategic Planning

Crafting and executing strategies to achieve your business goals.

Operational Improvement

Enhancing operational efficiencies and effectiveness.

Strategic Growth

Crafting growth strategies, major pursuits, to the pursuit of acquisitions.

Innovation

Driving innovation and fostering growth within organizations.

SPx provides the capacity and capability to allow you to achieve sustainable business success.

HQ ON-DEMAND FRACTIONAL LEADERSHIP

Accessing high-level executive expertise without the costs and commitments of full-time hires can be a challenge for many. HQ-On Demand addresses this issue by providing fractional support services, offering specialized expertise on an as-needed basis.

At 4xi we have a highly talented and experienced team and can support you in such areas as: Strategic Planning and Implementation (Chief Strategy Officer), Operational Management (Chief Operations Officer), Customer and Employee Experiences (Chief Experience Officer), effective project management, and driving business innovation and growth.

High-level expertise precisely when needed, supporting your strategic and operational goals.

EVOLVING EXPERIENCES©

It is nearly impossible to achieve sustained success without an intentional approach to experience – for both employees and customers. We believe that by starting with the team experience in mind, organizations can build a customer-centric culture steeped in hospitality. This builds a culture and community that can evolve to change ever changing markets and customer preferences.

Evolving Experiences© focuses on holistic experiences by enhancing both the employee (EX) and customer experience (CX), leveraging the power of people, empathy, and execution to drive sustained business results.

Employee Experience Strategy:

Developing strategies to improve employee engagement, satisfaction, and retention.

Customer Experience Strategy

Creating approaches to enhance customer service and elevate loyalty.

Training and Development

Providing training programs to align teams with brand promises and improve service delivery through behaviors and tools.

Cultural Transformation

Assisting organizations in building a people-centric culture and community.

Performance Metrics and Improvement

Implementing metrics to track and enhance employee and customer experiences.

Tools and Content

Designing playbooks, collateral, and materials to reinforce the core fundamentals of hospitality and experience.

Build a strong, people-centered culture that drives both employee and customer satisfaction, ultimately leading to business growth.

FOOD CRAFT©

We believe that the kitchen is at the heart of community, but many organizations face challenges in creating innovative, profitable, and safe culinary programs that meet diverse customer needs.

Food Craft© focuses on providing comprehensive consulting services to enhance culinary operations.

Menu Development and Innovation

Crafting and innovating menus to appeal to a wide range of customers.

Quality Assurance + Operational Efficiency

Improving kitchen and service operations to increase efficiency and reduce costs through quality assurance audits and coaching.

Safety and Compliance

Ensuring all food safety policies are met and maintained.

Staff Training and Development

Providing training programs for culinary and service staff to improve skills and service quality.

Market Analysis and Strategy

Conducting market research to develop strategies that align with current trends and consumer preferences.

DESIGN4LIFE©

At 4xi we believe the marriage between both physical and experiential design is fundamental – no project is successful without the two being intricately connected.

Many organizations struggle to create environments and experiences that effectively balance aesthetics, functionality, and human experience, leading to spaces that fail to inspire and engage occupants.

Design4Life© addresses this issue by enhancing the human experience through thoughtful design of physical, environmental, and experiential elements.

We help develop comprehensive strategies for amenities that enhance the user experience, crafting the overall journey and experience within a space, generating creative design ideas that align with organizational goals, ensuring that design and operations work seamlessly together.

We facilitate workshops to educate teams on effective design principles, transforming spaces to reflect and support organizational culture, and implementing metrics to measure and improve the impact of design.

Design4Life© helps you create places and experiences that are not only functional but also engaging and inspiring, contributing to the well-being and productivity of their users.

SUSTAINABILITY SIMPLIFIED©

Navigating sustainability and ESG is a struggle for many organizations. Working to the United Nations Global Compact, 4xi’s Sustainability Simplified © practice can help you navigate the maize of complexity and jargon.

4xi can support you in implementing effective and practical sustainability practices, leading to missed opportunities for environmental impact reduction and cost savings.

Sustainability Simplified© focuses on making sustainability accessible and achievable for all organizations, no matter the size or level of resources.

Sustainability Strategy Development

Crafting tailored sustainability strategies to meet organizational goals.

Carbon Footprint Analysis

Assessing and reducing the carbon footprint of operations.

Resource Efficiency Optimization

Enhancing the efficient use of resources such as energy, water, and materials.

Compliance and Reporting

Ensuring compliance with environmental regulations and providing sustainability reporting.

Employee Engagement Programs

Creating programs to engage employees in sustainability initiatives.

Sustainable Supply Chain Management

Implementing sustainable practices throughout the supply chain.

Sustainability Simplified© helps organizations achieve their environmental goals while also benefiting from cost savings and improved operational efficiency.

TRUE NORTH©

Winning better, retaining better business is the focus for most organizations and find the challenge to building and maintaining strategic partnerships that drive sustainable growth and mutual success a key business issue.

TRUE NORTH© guides businesses towards building and nurturing effective strategic partnerships through helping organizations identify and develop strategic partnerships, crafting strategies to drive business growth through these partnerships, and providing training programs and workshops to educate teams on effective partnership management.

TRUE NORTH© implements metrics to measure the success and impact of partnerships, ensuring that these alliances align with organizational culture and values. We develop retention strategies to retain key partners and clients.

TRUE NORTH© equips you and your teams with the tools and knowledge needed to build longlasting, mutually beneficial partnerships that enhance business performance and drive sustainable growth.

Packaging, presenting, and broadcasting your business effectively to your identified target audience is a challenge for many organizations, and that is why we created CREATE. – a full-service creative design and marketing service that you can access on demand. CREATE. focuses on integrating insights, strategy, and creativity to produce impactful designs that support your business goals.

Brand Identity Development

Creating and refining brand identities that resonate with your target audiences.

Storytelling

Crafting compelling stories that communicate brand values and connect with audiences.

Strategic Marketing Plans

CREATE. ensures that your creative efforts are not only visually appealing and resonate with your target audience but also strategically aligned to achieve your business success.

Designing marketing strategies that align with your business objectives.

Creative Content Production

Producing engaging content for various platforms, including digital and print media, including websites, brochures, sales collateral, presentations, and proposals.

Broadcast and Social Media

Developing and managing broadcast and social media campaigns.

Collateral Design

Creating marketing collateral that supports your brand messaging.

DISCOVERING NEW FRONTIERS

We understand that you are busy day-to-day, and we understand that you may not have the luxury of time and resources to do all that you want and need to do. That is why as part of our development we have invested in these resources for your access, on-demand, when you need them.

CRITERION BENCHMARKING, RESEARCH & REPORTS

What do you clients really think? What about your employees? What are the opportunities in your existing, or new market sectors? What potential acquisitions exist? Want a deep dive into a particular subject, then CRITERION can help with our comprehensive research capabilities.

EXPLORERS INNOVATION DIRECTORY

Our Explorers Innovation Directory includes a carefully curated range of best-in-class innovators and services that drive positive impact in various sectors, such as workplace, education, healthcare, senior living, and leisure.

PMO (PROJECT MANAGEMENT OFFICE):

Delivers expert project management services to ensure the successful execution of projects, aligning with organizational goals and improving efficiency and outcomes, on-scope, on-time, and on-budget.

WHY 4XI?

Our team comprises seasoned professionals with diverse backgrounds in both client-side and service provider roles. This unique mix allows us to deliver holistic solutions tailored to your specific needs. We believe in a peoplefirst, experience-led philosophy, ensuring that whether you’re a client, employee, or guest, your experience is our priority.

Join us at 4xi Global Consulting to innovate, grow, and create extraordinary experiences.