Ironfish property management brochure

Ironfish Brisbane Property Management Services

property management

ABOUT US At Ironfish we understand your investment...

Our Mission To help our investors build a strategic, diversified property portfolio, and exceed their expectations by delivering an attentive, tailored and ongoing service.

Offering a Quality Service for Property Investors With thousands of individual investors, Ironfish is one of Australia’s leading property investment companies. Our people are specialists in helping investors to build their own diverse property portfolio using our proven investment system (the Portfolio Approach). We educate and mentor investors through seminars, face-to-face meetings and regular information updates.

Property Management Service We have created this guide to assist you in understanding our specialist property management processes and services, and our tenancy management expectations. We look forward to supporting you throughout your investment journey.

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Our values...

It’s these values that make us one of Australia’s most reputable and successful property investment firms. We share this with our customers through our leasing and management service.

Service At Ironfish we aim to provide an extremely high level of service, delivered with a commitment to uncompromising levels of support and expert advice. We proactively keep you informed at each stage of the leasing and managment process.

Value Our objective is to protect and build the capital value of your investment and to deliver you consistent returns and competitive rates. Ironfish advise you on the most effective strategy to achieve your desired return.

Integrity We treat every landlord and tenant with professionalism so that you can relax knowing that your property is in good hands.

Service

Value

Integrity

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SERVICE FOCUSED Experience the Ironfish Difference...

Your property is as important to us as it is to you.

Whether you are overseas or live locally our priority at Ironfish is to take the worry out of owning an investment property.

Ironfish Property Management offer a personable yet professional service.

With experience, advance systems and invaluable knowledge, our team share a common goal in achieving maximum results to their clients and delivering the best customer service. All our property managers are fully trained and industry certified.

We understand it is a big responsability to manage someone elses property.

All our staff have extensive knowledge of the property investment process, attend regular training and are kept up to date with all the relevant legislations.

Ironfish believe in connecting with our customers We proactivley understand and respond to their needs while building a long term relationship.

Monitor Market Trends

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We monitor the market trends, vacancy levels and rental performance

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Advise on the optimum income achievable for your property

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Ensure the rental amount for your property is aligned to current market conditions

Our commitment to you...

Excellent service Consistant communication Strategic marketing Professional lease preparation Lease reviews + renewals Proficient inspections Professional advice + support Thorough tenant screening + checks Efficient maintenance + repairs Detailed reporting

Your Property Manager Lisa Reeves | Brisbane Senior Property Manager Lisa is passionate about the property industry and prides herself on delivering the highest levels of professional standards and customer service. Lisa has extensive Residential Property Management experience having worked for a number of well-known industry brands. Lisa looks forward to assisting you in all matters of Property Management & supporting you in building your investment portfolio.

We are confident that you will receive professional, high quality services from your Brisbane Ironfish Property Management Team.

‘We are confident in our high standard of delivery and endevear to exceed our customers expectaions every time.’

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SERVICE DELIVERY Ironfish are confident in the delivery of our service...

Your Investment Property

Experienced Team

05

Property Marketing

Lease Preparation

QualiďŹ ed Tenants

Ironfish strive for customer satisfaction...

Experienced Team •

Comprehensive knowledge of the property rental market

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Fully trained and kept up to date with legislation

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Open, honest and proactive with clients

Property Marketing •

Maximum exposure through a combination of media and our company database

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Includes the design, preparation and placement of agreed advertising

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www.realestate.com.au

Internet

Photography

Publication

Electronic Mail

Signboard

Lease Preparation •

Inspect the property and ensure no items are outstanding with the builder

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Arrange cleaning and any required maintenance

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Preparation of the Residential Tenancy Agreement and special conditions

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Lodgement of rental bond

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Handing over the keys

Qualified Tenants •

Screened against a national default database (TICA)

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100 point identification check

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Employment check (past and present)

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Landlord and agent references (past and present)

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At the end of the day it is your property and we like you to have the final say!

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MANAGING YOUR PROPERTY We look after your investment property...

Investor Reports

Routine Inspections

Property Manager Lease Renewal

Maintenance + Repairs

Rent Collection

‘We educate, empower and assist our investors throughout their investment journey.’

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Regular Routine Inspections •

Ingoing inspection, report and digital photos

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Inspections scheduled every 3 months

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Monitoring of the condition report

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Smoke alarm checks, water meter reading recorded

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Reports on the details of the property room by room

Maintenance + Repairs •

Quality tradespeople

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Immediate action on any repairs or maintenance issues

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Organise multiple quotes for your persual where necessary

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We will contact you before the commencement of any repairs

Rent Collection •

We provide tenants with a number of payment options

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Our online platform allows greater accessability for tenants to pay their rent on time

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We will deposit all monies collected into your nominated bank account at the end of the month or you have the option to have 2 disbursements a month (mid + end).

Investor Reports •

Detailed statements at each disbusement

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Record expeneses incurred and copies of invoices

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End of year financial statements

Lease Renewal •

Provide a rental market review 3 months prior to the expiry date

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Coordinate the resign of the lease and its conditions

08

LEASE PROCESS We keep you informed at every step...

02 Marketing Campaign

04 Application Submissions + Screening Tenants

03 Prospective Tenant Inspections + Open Homes

01 Property Inspection + Preparation

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05 Tenant Approved

Management + Leasing Fee Schedule...

Our simplified fee structure is very competitive and is designed to offer you great value for money.

Letting Fees The letting fee covers any initial inspections of the property and prospective tenant inspections Monday to Staurday, it also includes; •

Marketing campaign including online marketing and ‘For Lease’ signboard

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The complitaion of the condition report, tenant screening, preparing and signing lease

agreements and the collection of the bond and rental monies.

Management Fees Our experience property management team provide a complete service of tenant management, routine inspections, coordination of maintenace and repairs, The payment of all outgoings pertaining to your investment property and finances, reports and rent collection.

Secured Lease

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Iron/ - (noun) an extremeley strong, robust and enduring base metal Fish / - (noun) a powerful symbol of wealth and prosperity for many cultures Ironfish / - (noun) an investnent services company with a proven p[roiperty system that helps investors achieve their financial goals

Brisbane Level 1, 56 Boundary Street South Brisbane, QLD, 4101 P 07 3166 0888 | F 07 3166 0800 E brisbane.pm@ironfish.com.au

Lisa Reeves Senior Property Manager P 07 3166 0888 | M 0410 048 068 E lisa.reeves@ironfish.com.au

Brisbane | Sydney | Melbourne | Perth | Adelaide | China

www.Ironfish.com.au *Please note that this information is intended as a guide only. Ironfish does not give warranty as to the accuracy, reliability or comleteness of any information provided. We recomend you seek professional independent advice.

property management