Siouxland Business Journal February 2011

Page 1

Vol. 21 No. 10 PO Box 118, Sioux City, Iowa 51102

February 2011

Smooth transition Doug Rice succeeds Rich Waller as president of Security National Bank

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BusinessJournal SIOUXLAND

Ron Peterson, publisher Dave Dreeszen, editor Siouxland Business Journal is published monthly by Sioux City Newspapers Inc., in cooperation with the Siouxland Chamber of Commerce. Requests for a free subscription or address changes should be sent to: Nan Stettnich Siouxland Business Journal Box 118 Sioux City, Iowa 51102

Editorial copy should be sent to: Dave Dreeszen Siouxland Business Journal editor Box 118 Sioux City, Iowa 51102 dave.dreeszen@lee.net For more information: Editorial: (712) 293-4211 or 800-397-9820, ext. 4211 Advertising: (712) 224-6275 or 800-728-8588 Circulation: (712) 293-4257 or 800-397-2213, ext. 4257 On the web: www.SiouxlandBusinessJournal.com

Index Business Know How...........................................page 9

Home & Office...................................................page 21

Business People................................................page 10

On the move......................................................page 18

Chamber anniversaries.................................... page 17

Ribbon cuttings................................................ page 20

Chamber investors........................................... page 17

On the cover

Courtesy Photo

Rich Waller, CEO and chairman of Security National Bank, is shown with Doug Rice, who succeeded Waller as president for the Sioux City-based bank.

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Morrell coverage nets Journal top AP award Coverage of last year’s closure of the John Morrell & Co. plant earned the Journal the writing Sweepstakes Award in the Iowa Associated Press Managing Editors contest. Business Journal editor Dave Dreeszen led the coverage, included the breaking news story about the plant’s closing, along with other stories, editorials and graphics detailing the impact on the city and the behind-thescenes effort to save the plant. The Sweepstakes award is presented to the best overall entry from all first-place winners in the writing categories among the state’s daily newspapers. The Journal’s Morrell coverage won first place in the Continuing News Coverage category, and Dreeszen finished first in the two Business categories for separate Morrell-related stories. Dreeszen’s story about the factors affecting the pork industry and explaining why the Morrell plant closed won the Business News category, while his story about Morrell’s closing bringing an end to the meatpacking era in Sioux City won the Business Feature category. Dreeszen’s coverage of CF Industries’ hostile takeover of Sioux City-based Terra Industries won second place in the Continuing News category. His coverage of Terra accepting a buyout from CF

Journal photo by Jerry Mennenga

John Morrell security personnel check employees entering and leaving the Sioux City plant for the final time in this April 9, 2010 file photo.

and ending the protracted corporate fight won a third place award in the Spot News category. He won a second third place award in the Sports Enterprise category for a story detailing the Sioux City Explorers’ struggles with attendance at Lewis and Clark Park.

The Journal took home a total of 12 APME awards, including sweeping the News Graphics contest. Thomas Ritchie, Journal online director for news, took a first place award in the News Graphics contest for his “Moms through the decades” graphic, which featured

Marge Simpson. Jeff Tobin, sports managing editor, took second place in the category with his graphic called “Decisions, Decisions” about LeBron James’ decision to leave the Cleveland Cavaliers. Amy Hynds, Living presentation editor, took third place for her

graphic about the history of the Floyd Monument. Tim Hynds, the Journal’s chief photographer, took first place in the Sports Feature contest with his photo entry from the Iowa State Volleyball tournament. Journal reporter Lynn Zerschling earned a third-place award in the General Features category with her story looking back on the Perry Creek flood on its 20th anniversary. The Journal also won awards in 14 different categories in the Iowa Newspaper Foundation’s Better Newspaper contests. Dreeszen took second place in the Breaking News Story contest for his coverage of the Morrell & Co. plant closing. Bruce Miller, managing editor/Living, took second place in the Best Blog contest. The Journal news staff won a first-place award for Best Feature Page, and second-page awards for Coverage of Agriculture, Best Editorial Pages and Best Sports Page. The Journal also won third-placea awards for Best Coverage of Business, Best Coverage of Government and Politics; Best Special Section; and Best Newspaper Web site. The awards were presented at the awards banquet during the annual INF and APME convention in Des Moines earlier this month.

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Siouxland Business Journal, February 2011 5

Pro-Link Realty buys Century 21 Davenport Deal creates local residential and commercial real estate powerhouse By Dave Dreeszen

Business Journal editor‌

Pro-Link Realty’s recent acquisition of Century 21 Davenport & Associates creates a new residential and commercial real estate company with 40 agents and about a quarter of the metro Sioux City market share. “We’ve been working to put this together for some time, and now that it’s done, it will be a seamless transition for the Realtors and all their clients,” said Kyle Kelly, broker owner for the combined firm, which has been renamed Century 21 ProLink. The deal finalized on Feb. 1 pairs one of Sioux City’s oldest and

familiar real estate names with one of the region’s newest brokerages. Kelly, 33, worked for both United and Davenport as a commmercial real estate agent before venturing into commercial development. Three years ago, he formed a new residential group, Pro-Link Realty, after recruiting four veteran local agents. Pro-Link, which opened in The 306, a 1930s-era structure in downtown Sioux City that Kelly’s group extensively renovated, later grew to include 12 agents. Century 21 Davenport & Associates was founded by storied commercial real estate developer and businessman Fred Davenport Jr. in 1945 after he returned to Sioux City following World War II. In 1979, the elder Davenport turned over dayto-day operations of the business to his son, Dave. In 2001, Dave Davenport affiliated his firm with Century 21, franchisor of the world’s largest

residential real estate sales organization. Dave Davenport stays on with Century 21 ProLink as a sales associate, where he will team with Kelly to grow the commercial side of the business. Kelly said he looks forward to his firm becoming part of the Century 21 system. The network includes about 7,700 independently owned and operated franchised broker offices and 117,000 agents in 68 countries and territories. “We focus on serving our clients in the absolute best way we can,” Kelly said. “This just takes it to a new level for us.” The new firm’s offices will be located in Century 21 Davenport’s former offices at 1114 Historic Fourth St. in the Plymouth Block. The five-story, turn-of-the-century warehouse was converted into Pro-Link Realty recently acquired Century 21 Davenport & Associates. commercial and residential space Offices for the combined firm, Century 21 ProLink Realty, will be located

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New owner will keep Perkins name, locations By Dave Dreeszen

Business Journal editor‌

A Norfolk, Neb., office supply business recently purchased Perkins Office Solutions. The new owners, McNally Operations LLC, plan to keep the Perkins Office Solutions name, and maintain its current locations in Sioux City, Cherokee, Orange City and Le Mars, Iowa. McNally Operations, owned by Steve and Heidi McNally, also operate Western Office Technologies, which in addition to Norfolk, has branch stores in O’Neill, Neb. and Yankton, S.D. Similar to Perkins, Western Office Technologies sells office supplies, office furniture and copiers. “I am very confident the sale to the McNallys will be great for the customers and the employees,” Timm Funk, who served as Perkins’ interim president, said in a news release. “They are a family owned business with similar corporate values.”

The new ownership will give Perkins increased buying power and access to more merchandise, Funk said. Western Office is the factoryHistory: Founded in 1869 by authorized dealer for Sharp copiers brothers George and Henry A. Perin Sioux City and Northwest Iowa. kins in Sioux City; Owned by Brian Perkins traces its roots to 1869, Goetz from 1996 until his death in when it was known as Perkins Bros. April 2010. Co. Brothers George and Henry A. New owner: McNally Operations Perkins operated the office supply LLC. McNally, based in Norfolk, store and print shop at 419 DougNeb., also owns Western Office las St., in the same building as The Technologies. Sioux City Journal.The Perkins Perkins stores: Sioux City, family owned the Journal for more Cherokee, Orange City and Le than a century. Mars, Iowa Eventually, the office supply business was renamed Perkins StaOn the Web: www.perkinsofficesolutions.com tionery Co. In 1974, the store was relocated to 805 Pierce St. Journal photo by Tim Hynds In 1999, Perkins Office SoluAaron Blenderman, director of furniture sales at Perkins Office Solutions, “It was Brian Goetz’ wish to sell tions opened an expanded store at shows off an office chair at the Sioux City store. Perkins was recently the company to an organization its current Sioux City location at acquired by Norfolk, Neb.-based McNally Operations, which also owns that would maintain the Perkins 717 Wesley Parkway. Western Office Technologies. name, its core values of integrity Timm, who is returning full time the death of owner Brian Goetz. and great customer service,” Funk to his own Sioux City firm, Timm Goetz had operated the business for said in the news release. By selling Funk Associates, took over as Per- 14 years after purchasing it from his to the McNallys, I believe we ackins president last April following father, Paul. complished Brian’s wishes.”

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Siouxland Business Journal, February 2011 7

Gabberts to open furniture showroom in Sioux City By Dave Dreeszen

Business Journal editor‌

Gabberts Design Studio & Fine Furnishings, owned by Minnesota-based Hom Furniture, intends to open a showroom in space adjoining the second-floor of the Hom Furniture store in the former Younkers building at Fourth and Pierce streets in downtown Sioux City. Construction is under way on the Gabberts showroom, which is expected to open in March, creating four to five new jobs, said Jerry Underwood, executive director of marketing for Hom Furniture brands. Another Gabberts showroom is planned for Sioux Falls in Hom Furniture’s new retail center on South Louise Avenue. That’s in addition to Gabberts’ flagship location in the Minneapolis suburb of Edina. Since acquiring the high-end, independent retailer in 2008, Hom

2274-J2.indd 1

File photo

The Hom Furniture store in downtown Sioux City is shown in this file photo. The Minnesota-based retailer is planning to open a Gabberts Design Studio and Fine Furnishings store next to its Hom showroom in the former Younkers building in downtown Sioux City.

has planned to expand the GabGabberts, founded in 1946, ofberts brand in the Midwest. fers interior design services and

sells luxury furniture brands that include Stickley, Lexington, Century, Hancock and Moore. Hom Furniture expects Gabberts to fill a niche in the upper end and designer portion of the Siouxland funiture market, which the company considers somewhat underserved, Underwood said. In July 2009, the Coon Rapids, Minn.-based retailer moved its downtown Sioux City Hom Furniture store to remodeled space in the former Town Square mall. The new 60,000-square-foot showroom on two levels is three times larger than its previous site. The space had been vacant since Younkers closed its downtown department store in February 2007.

Gabberts Design Studio & Fine Furnishings Type business: High-end furniture retailer and designer. History: Founded by Don Gabbert in 1946 as a tire and appliance store in downtown Minneapolis before converting to a general home furnishings shop seven years later. Coon Rapids, Minn.-based Hom Furniture purchased the company in 2008. Brands: Luxury furniture brands including Stickley, Lexington, Century, Huntington-House, Hancock and Moore, Henredon and Ferguson-Copeland. Flagship store: Minneapolis suburb of Edina. New locations expected to open in March: Sioux City and Sioux Falls. On the Web: www.gabberts.com

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Siouxland Business Journal, February 2011

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Hy-Vee contributes to Freedom Park

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The four Siouxland HyVee Food Stores and their corporate head, Hy-Vee Inc., donated $25,000 to the Siouxland Freedom Park project Tuesday in a check presentation at the grocery chain’s Gordon Drive store. Their gift, made on behalf of all Hy-Vee employees, was immediately matched by Eldon and Regina Roth, of BPI Technologies of Dakota Dunes. “This is a tremendous boost to the Siouxland Freedom Park project,” Mike Newhouse, chairman of the project’s steering committee, said. “The Hy-Vee stores have been avid supporters of Siouxland Freedom Park from the beginning, allowing our veterans and volunteers to raise donations in the local stores,” he said. Newhouse also praised the generosity of BPI

Journal photo by Jean Hansen

Pictured are, from left: Front row: Larry Brostad, commander, Post 307, American Legion; Bill Johnston, Veterans Affairs office, Dakota City; Gary Swearingen, store director, South Sioux City Hy-Vee; Tom Daschel, store director, Hamilton HyVee; and Mike Newhouse, chairman, Siouxland Freedom Park steering committee. Back row, from left: Jeff Bortell, store director, Gordon Drive Hy-Vee; Peter Streit, store director, Le Mars Hy-Vee; Dan Vondrak, store director, Southern Hills Mall Hy-Vee; Darin Turner, manager, Hy-Vee Drug; Regina Roth and Eldon Roth, BPI Technologies owners.

Technologies and said the combined gifts underline the importance of the park to the entire region. Siouxland Freedom Park is a public-private partnership which will be developed on a 55-acre riverfront site in South Sioux City.

Phase I of the park includes a military service interpretive center for which a design was recently chosen, and its focal point, a half-scale, black granite replica of the Vietnam Memorial Wall. The first phase is set for completion in summer 2012.

Tyson donates to WIT’s student center Tyson Foods, the largest employer in Siouxland, recently awarded a $50,000 donation to Western Iowa Tech Community College. The gift has been designated for the college’s “Advancing Knowledge-Transforming Lives” fundraising campaign, which includes scholarships, endowments, and a new Student Life and Wellness Center slated to open this fall on the Sioux City campus. Bruce Pautsch, vice president of human resource operations at Tyson, presented the check to Dr. Robert Dunker, president of Western Iowa Tech, at a ceremony Jan 27. The Student Life and Wellness Center will include a gymnasium, walking/jogging track, fitness center, multi-use rooms for public seminars on health, wellness, and general fitness, and a student life area for

Photo courtesy Douglas Burg

Tyson Foods recently presented a $50,000 check to Western Iowa Tech Community College. From left are Western Iowa Tech’s Carolyn Ellwanger and Dr. Robert Dunker, Tyson’s Bruce Pautsch and Jenifer Bauer and the WITCC Foundation’s Jon Winkel and Ginny Peterson.

socialization. An additional space, which will be used for student government activities which will be named The Tyson Student Government Room, in Tyson’s honor. Tyson’s donation will play a major role in helping WITCC achieve the terms of a challenge grant from The Kresge Foundation of Troy, Mich. If the college is able to raise $1.5 million by March 2011, Kresge will award WITCC $800,000 toward

the student center. With Tyson’s donation, the college i now within $125,000 of reaching that amount. “This gift is a wonderful expression of the company’s commitment to quality education and the wellbeing of our students,” Dunker said. “The gift will benefit many people from the area, including some of our employees and their families who take classes at the college,” Pautsch said.


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Creating a culture of wellness Is your Siouxland business interested in offering health risk assessments (HRAs) in 2011? Or, does your business want to implement a wellness program but unsure how to start one? Live Healthy Siouxland (LHS) may be your answer. A local initiative of Live Healthy Iowa and a partnership of 11 organizations across Siouxland, LHS began three years ago to create a culture of wellness in Woodbury County. The initiative is committed to educating and empowering companies across Siouxland to provide and implement worksite wellness program for their employees. As part of the initiative action plan, LHS believes that by promoting healthy lifestyle habits and identifying strategies for improving nutrition, increasing physical activity and promoting mental well-being (i.e. stress reduction), Siouxland can reduce its risks of chronic diseases including high blood pressure, heart attacks, stroke, diabetes and cancer.

LHS offers ways to get involved:

■■ Companies can save 50% on health risk assessments and other educational programs by logging on to the LHS website at www.livehealthysiouxland.org for information on available worksite wellness scholarships. ■■ LHS holds monthly “Worksite Wellness Coordinating Council” meetings on the third Wednesday of each month at the Siouxland District Health Department, located at 1014 Nebraska St. in Sioux City. Additional information is available on LHS’s website, however upcoming meetings include: March 16: 7:30 am-8:30 am, What Data Do I Really Need? April 20: Noon to 1 pm, Appropriate Interventions-How Do You Pick and Choose? May 18: 7:30 am-8:30 am, Wellness Program Planning on a Budget June 15: Noon to 1 pm, Wellness Program

FIND IT. IN THE CLASSIFIEDS

Siouxland Business Journal, February 2011 9

Business Know How ERik Nieuwenhuis

Planning and Implementation on a Schedule July 20: 7:30 am-8:30 am, How to Use the Healthy Iowa Worksite’s Tool Kit August 17: Noon to 1 pm, Getting and Sustaining Participation September 21: 7:30 am-8:30 am, Engaging Employees to Change Behaviors October 19: Noon to 1 pm, Is This Making a Different-Measuring Return on Investment St. Luke’s also offers health challenge based programs for Siouxland businesses. The programs cover a variety of topics such as nutrition, activity, sleep and stress reduction. For more on these programs, you may call Lisa Schuetze at St. Luke’s Center for Occupational Health Excellence at 2244308 or schuetlb@stlukes.org. Sources: 1) Live Healthy Siouxland website at www.livehealthysiouxland.org or contact Angela Drent Health Planner at 712-279-6119 or ardent@siouxcity.org 2) Wellness Council of Iowa website at www.wellnessiowa.org 3) Wellness Council of America at www.welcoa. org

Erik Nieuwenhuis is the WorkSmart Injury Prevention Specialist and wellness consultant for St. Luke’s Health System in Sioux City. Contact him at: Nieuween@stlukes.org or 712-279-1842.

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Siouxland Business Journal, February 2011

BusinessPeople Farmers National cites Paullina agent

serves as an advanced care tech in the Emergency Department. St. Luke’s Employee of the Year is selected by St. Luke’s employees through a special voting process. In nominating Aguilar, his co-workers commented on his commitment to customer service and attention to detail.

Commercial, Industrial Refrigeration

was held in Chicago in late January. She was just one of 11 nursFarmers National Com- es from across the nation pany recently recognized selected for the assignment, Scott Louscher of Paullina, nominated on the basis of her clinical specialty and Iowa, for his outstandnursing expertise. ing efforts in Headquartered in Chi- Arts Council picks developing cago, NCSBN is responsible Wooley for roster new insurfor developing and adminance sales for istering the NCLEX-RN and The Iowa Arts Counthe company NCLEX-PN licensing exams. cil has appointed Diduring 2010. ana Guhin Louscher, Scott St. Luke’s honors Wooley of a senior farm Louscher employee of year Sioux City manager and crop insurance agent, reWilliam Aguilar has to the juried ceived the insurance depart- been honored as St. Luke’s Iowa Arts C o u n c i l ’s ment’s top producer award Health SysT e a c h i n g Diana Guhin for the year in a company- tem’s EmArtists Ros- Wooley wide competition among 85 p l oye e o f professional managers in a the Year for ter. 23-state area. 2010. The roster identifies and Aguilar promotes high quality artists Professor takes part was recogwho maintain active careers nized duras teaching and professional in nursing board ing a special William artists and have particular expertise in collaboratMichelle Barta, an assis- b a n q u e t Aguilar ing with communities and tant professor at St. Luke’s for all 2010 College, was selected as an St. Luke’s employee of the schools to engage students item writer for the National month recipients held re- in the arts. Council of State Boards of cently at the Dakota Dunes Wooley has been endorsed Nursing Licensure Exami- Country Club. Aguilar will as a teaching artist for the receive $1,500 toward the council in the areas of thenation. Barta was approved by vacation of his choice. atre, theatre for young peothe Iowa Board of Nursing Employed at St. Luke’s ple, acting, musical theatre, and selected by NCSBN to since 2006, Aguilar began vocal teaching and perforparticipate on the NCLEX’s his career in St. Luke’s Food mance, creative thinking and item development panel of and Nutrition Services de- professional development. subject matter experts that partment. Currently, he Wooley is the director of

AC&R SPECIALISTS Siouxland’s Refrigeration Experts

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education for The Lamb SHRM chapter School of Theatre and Muannounces new board sic and CEO of Lamb Arts LTD. She is also listed as a Siouxland Society for Huperforming artist with the man Resource Management Iowa Arts Council. announces its 2011 board members. Local pharmacists Elected officers include: President-Molly Williams, publish article Morningside College; SecreAn article co-authored by tary-Keri Boyle, Siouxland a team of St. Luke’s Health Community Health CenSystem pharmacists has ter; Treasurer-Mary Zink, been published in a presti- Morningside College; VP Membership/Membership gious professional journal. The article, written about Chair-Cheri Teut, Prince the dosing regimens of the Hydraulics Co.; and the VP antibiotic gentamicin in pre- Program/Program Chairmature and full-term babies, Maria Gonzalez, NE Comwas published in the Jan. 1, munity College and Mela2011 issue of the American nie Albenesius, St. Luke’s Journal of Health-System Health System. Pharmacy (AJHP). It was Other committee chairco-authored by St. Luke’s persons include: Auditorstaff pharmacists Michael Cyndi Hanson, Wayne Padomek, Corey Thie- State College; Certificationman, Amy Van Gorp, and Mary Ahlers, Quatro ComFekadu Fullas. posites; College RelationsAJHP is the official publi- Barb Redmond, Briar Cliff cation of the American Soci- University; Diversity-Rod ety of Health-System Phar- Birdsell, Jebro; SHRM macists, in which the authors Foundation- Barb Redare members. mond, Briar Cliff; LegislaFullas, the article’s prima- tive- Matt Ricke, Manpowry author, has written nearly er; Publicity- Julie Klein, 60 publications throughout Wells Fargo Bank; Workforce his career including four Readiness- Kay Scott, Great published books. He serves West Casualty; Tech/Webas a reviewer for AJHP and site-Paula Peterson, Sabre is an editorial team member Communications; and Sam for the Ethiopian Electronic Munce, St. Luke’s Health Journal for Research and In- System. novation Foresight. The president-elect is Reed Burson, J & L Enterprises; and the past president

is Sheila Baker, Crary Huff Law Firm.

Olympics journal publishes article An article written by Heather L. Reid, professor and chair of philosophy at Morningside College, has been published in O ly m p i ka , the journal of the International Centre for Olympic Studies at the Univer- Heather Reid sity of Western Ontario. The article, “East to Olympia: Recentering Olympic Philosophy between East and West,” interprets the Olympic movement’s official philosophy according to both Eastern and Western philosophies and argues that a balanced approach between the two perspectives better reflects the ancient Hellenic heritage of the Olympic Games. Reid joined the Morningside faculty in 1996.

Mercy internist honored as laureate The American College of Physicians has chosen Dr. Stephen Joyce, a physician

Business People, page 14

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Siouxland Business Journal, February 2011 11

Conference to explore wind, solar energy LE MARS, Iowa – Iowa State University Extension in Plymouth County will co-sponsor a wind energy and solar energy conference on March 2 at the Le Mars Convention Center, from 9 a.m. to 3 p.m., 275 12th Street SE, Le Mars, Iowa. “The conference addresses the latest research in Iowa’s alternative energy,” said Sherry McGill, ISU Extension Regional Director. “It gives Iowans the opportunity to learn how these alternative energy methods affect them legally and financially.” Speakers from the Iowa Energy Center, USDA Rural Development, and Iowa State University will address various topics concerning wind and solar energy. Some of these topics include legal considerations, planning and zoning, financing Iowa’s energy Journal photo by Jerry Mennenga

Wind turbines are shown at a MidAmerican Energy wind farm near U.S. Highway 20 in Sac County in this 2006 file photo.

If you go What: Wind energy and solar energy conference When: 9 a.m. to 3 p.m. March 2 Where: Le Mars Convention Center, 275 12th Street SE How to register: www.extension. iastate.edu/plymouth

industry, and a utility companies information. Presentation highlights include Bill Haman of the Iowa Energy Center presenting an overview of wind and solar energy resources in “Wind Energy Resources in Iowa-The Bolts and Nuts” and “Solar Energy Resources in Iowa-An Alternative to Wind Energy”. Other conference speakers include Aaron Chittenden, city of West Des Moines; Erin Herbold, Iowa State University Center for Agricultural Law and Taxation; Bill Menner, USDA Rural Development; Mark

Reinders, MidAmerican Energy Co. and entrepreneurs Gregg Heide and Paul Rekow. Planning partners of the Wind/ Solar Energy Conference include ISU, USDA Rural Development and Plymouth County Economic Development. Sponsors are MidAmerican Energy Co., Touchstone Energy Cooperatives of Western Iowa, USDA Rural Development, Plymouth County Farm Bureau, Plymouth County Economic Development and ISUE- Plymouth County. The registration fee, which includes coffee, rolls and lunch, is $35 before Feb. 22, but $45 after that date. Registration information and view the conference agenda and other publications at www.extension.iastate.edu/plymouth. For additional information, contact Carol Schneider at (712) 546-7835 or caroljo@iastate. edu.

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Rice succeeds Waller, who will remain CEO and board chair By Dave Dreeszen

Business Journal editor‌

Rich Waller, CEO and chairman of Security National Bank, is shown with Doug Rice, who last month succeeded Waller as president for the Sioux City-based bank.

Photo submitted

No more free checking? Reforms make some banks consider new fees

By Dave Dreeszen

ddreeszen@siouxcityjournal.com‌

In the wake of financial regulatory reforms enacted last year, some banks are making it more difficult for customers to qualify for free checking accounts. In Siouxland, most financial institutions continue to offer customers checking accounts without fees, or provide various ways to avoid them. For years, to attract depositors, banks subsidized free checking accounts with revenue from such fees as credit-card charges and debit-card overdraft penalties. A package of new federal regulations, which lawmakers pushed through in the aftermath of the 2008 financial

To say a change in leadership is a rare occasion at Security National Bank is an understatement. In the past 75 years, just five men have served as president of the Sioux City-based bank. D. Douglas Rice is now the sixth. Last month, Security National’s board of directors ratified the selection of Rice as president. Rice, a 38year veteran of the bank, succeeds Richard A. Waller, who who has served as president since 1993. Waller isn’t going anywhere, however. He will continue in his current roles as CEO and board chairman. A few people misinterpreted the Jan. 26 announcement. “I found it amusing that I received some very nice cards welcoming me to the retirement world,” Waller said. “I’m just much too young to retire,” the 64-year-old added with a smile. Bank officials say said the transition from one president to another will be smooth and seamless. For example, under the Sioux City bank’s organization chart, senior vice presidents already reported to Rice, the executive vice president for the last 18 years, and

meltdown, makes it more difficult to impose those charges, however. “Banks could lose billions of dollars in revenue this year from regulations,” said Bill Hardekopf, CEO of the consumer financial resource website, LowCards.com. “Banks can’t just absorb that loss — they have to make it up somewhere and checking accounts are the hot topic right now.” To recoup the lost revenue, some of the nation’s largest financial institutions are revamping their checking policies. Bank of America, which has a location in Sioux City, plans to phase in new checking fees over the two years, first for new customers and then for the 57 million households it already does business with.

will continue to do so. The appointment, Waller said, sets the stage for the next transition in the bank’s leadership. “I don’t think I could have asked for a better person with his skill sets to work with me,” Waller said. “We’ve had a great relationship. Not always will you find two people getting along as well as we have and addressing issues together like we have for the last 18 years.” Rice said he looks forward to taking on additional responsibilities as president, and continuing the culture and tradition set by his predecessors. “SNB has always viewed customer service as its number one priority and I look forward to continuing this tradition,” he said. “Security has an excellent staff of officers and employees dedicated to this mission.” Rice, 57, began his career in 1971 as a part-time teller while completing his studies at Morningside College. During his career, he has held a number of key positions, including vice president and general auditor, senior vice president of finance and senior vice president of asset management. He is the latest in a short list of presidents at Security National Bank

BOA currently is testing reactions in three states — Arizona, Georgia and Massachusetts — to four different accounts, with fees ranging from $9 to $25 per month. Customers could avoid the fees if they do all their banking online or at automatic teller machines. In July, Wells Fargo raised its minimum requirements for free checking. Existing customers were allowed to keep their nostrings attached free checking accounts. New customers are now offered an account called Value Checking. It carries a $5-per-month fee, but that can be waived with either a monthly direct deposit of at least $250 or a $1,500 average daily balance, said Angie Kaipust, a regional


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“We’ve had a great relationship. Not always will you find two people getting along as well as we did and addressing issues together like we have for the last 18 years.” Richard A. Waller since 1936, when C.R. Gossett was appointed to the position. As vice president, Gossett was credited with leading Security National through a reorganization in the wake of the Great Depression. Just two months after a federally-mandated bank holiday in March 1933, Security reopened, becoming the first local bank and one of the first nationally to do so. Gossett, who served a bank record

33 years as president, was succeeded by self-described disciplines of his management style and commitment to customer service and employee loyalty – Ted Thompson in 1965, R.E. Hagen in 1980, and Waller, who succeeded Hagen as president in 1993 and CEO and board chairman in 1995.

Journal photo by Jerry Mennenga

spokeswoman for the bank, which has several locations in Siouxland. Minneapolis-based U.S. Bank, which also has a major Siouxland presence, has hinted it might add fees to its free checking accounts later this year. “We’re not going to be a late follower anymore, we’re going to be right in the game,” U.S. Bank CEO Richard Davis said in an earnings conference call last month. “We’ll see sometime in the early or middle part of this year our own actions in making sure that we have fair pricing for our checking products.” The percentage of free checking

accounts in the U.S. fell from 76 percent in 2009 to 65 percent in 2010, according to a Bankrate. com survey. The online site says that number will decline further as the new regulations take effect after July 1. Several smaller banks and credit unions in Siouxland say they don’t expect the new regulations to stop them from offering checking accounts with no maintenance fees or minimum balance requirements. “We’re not anticipating doing away with free checking,” said Tom Baurichter, president of of F&M

Wells Fargo names Sioux City president By Dave Dreeszen

Business Journal editor‌

D. Douglas Rice

The Security National Bank building is shown in downtown Sioux City. Last month, the bank’s board of directors ratified the selection of Doug Rice as president, just the sixth person to hold the position in the last 75 years.

Siouxland Business Journal, February 2011 13

Age: 57 New title: President, Security National Bank, Sioux City Hometown: Sioux City Education: B.S. degree in business administration and economics from Morningside College in 1975. Graduate of the School for Bank Administration at the University of Wisconsin. Community: Presently serves on boards of Siouxland Chamber of Commerce, Shazam Inc., Sioux City Public Library Foundation, and Pierce Street Same Day Surgery. Family: Wife, Jane; and daughter, Hilary, a senior at Drake University.

Bank in South Sioux City. “We don’t want to kick our good customers out, just because we can’t charge fees for habitual overdraft customers.” Sioux City-based Security National Bank also plans to keep its free, non-interest bearing checking account, said bank spokesman Dave Holub said. Depositors also are eligible for such free services as e-banking and automatic bill pay. The bank offers a similar free account for students, but with a debit card only. “Most young people don’t write checks any more,” Holub noted.

Justin Gray has been named Sioux City market president for Wells Fargo in Sioux City. Gray, who joined Wells Fargo in 1997, has spent the last 10 years as the bank’s vice president and business banking relationship manager in Rapid City, S.D. The financial services veteran succeeds Kent McClun as Sioux City market president. McClun, who came to Sioux City in 2005, was promoted to another job within the company last fall. Gray will serve as Wells Fargo’s leader for Siouxland and manage the company’s Business Banking operations in the local region. “Justin has a passion for serving the community and our customers, and will serve our company well in this role,” David Mackaman, regional president of business banking for Wells Fargo in western and central Iowa, Justin Gray said in a statement. As market president, Gray also will help lead the company’s Sioux City Community Advisory Board, along with John Wagner, a regional manager with Wells Fargo’s regional commercial bank office in Sioux City and Sioux Falls. In addition, he will spearhead the company’s community involvement in Sioux City, including volunteer efforts. Gray is a graduate of South Dakota State University, where he majored in animal science and business. He began his career with Wells Fargo as an ag and business banking representative. In Rapid City, he served as vice president of the board for United Way, and on the boards of the Rapid City School Foundation and Habitat for Humanity.

Customer Donald Peters transacts business with teller Diane Hack at F&M Bank in Sioux City. F&M is among the Siouxland banks that continue to offer free checking accounts.

Journal photo by Tim Hynds


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Siouxland Business Journal, February 2011

Prolink: Veteran agency merges with brokerage firm from page 5 in the late 1990s. Originally, Kelly planned to have Century 21 Davenport’s 28 agents move into Pro-Link’s offices in THE 306, a onestory building at the southeast corner of Third and Virginia streets. But he reconsidered after the Plymouth Block landlord made the firm an offer it couldn’t refuse, said Century 21 ProLink project manager Virginia Anderson. Pro-Link’s space in THE 306 will be available to be subleased within the next month, Anderson said. Kelly assured clients it will be business as usual during the transition, with no interruption in the marketing of properties or completion of pending deals. Existing phone numbers and e-mail addresses for the two former offices and individual agents will be maintained. The combined firm joins United Real Estate Solutions as the two dominant players in the local real estate market. As Feb. 1, Century 21 ProLink agents

Century 21 ProLink Type business: Sioux City residential and commercial real estate firm Offices: Plymouth Block, 1114 Historic Fourth St. No. of agents: 40 Broker owner: Kyle Kelly Broker manager: Susan Meis On the Web: www.C21ProLink.com

accounted for 347 active listings, or 22.7 percent of the total market, according to figures from the Greater Sioux City Board of Realtors’ Multiple Listing Service. The total listing price was $67.6 million, or 26.3 percent of the overall volume. United Real Estate Solutions and its commercial division, United Commercial, had 396 active listings, or 27.9 percent of the total market share, and $56.2 million, or 21.9 percent of the total volume, as of Feb. 1, according to the data.

from page 10 with Mercy Medical Center’s Internal Medicine and Pediatrics and Mercy’s chief medical informatics officer, as one of its two Iowa ACP laureates. Every year, the Iowa chapter of the ACP chooses one honoree from from the University of Iowa and the other from the state’s community internists. Joyce was chosen because of his com- Stephen mitment and Joyce dedication to internal medicine and patient care. He was also recognized for his focus on excellence and professionalism in the practice of medicine. Joyce will receive the Iowa ACP Laureate Award at the organization’s annual meeting in Iowa City, March 25-26. Additionally, Joyce has earned his internal medicine recertification from the American Board of Internal Medicine and placed in the top one to two

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percent of internists in the nation. He is also board certified by the American Board of Pediatrics. Joyce sees patients at the Mercy Internal Medicine and Pediatrics Clinic on the Mercy campus at 801 Fifth St.

Area professor publishes stories Weston Cutter, assistant professor of English at Northwestern College, has published his first book of fiction. “You’d Be a Stranger, Too,” a collection of short stories, was released by Weston BlazeVox Books Cutter in December. Cutter’s book, which is available at Amazon.com and other online sites, is a compilation of 19 stories written by Cutter from two to eight years ago while he lived in Minneapolis, Europe, New York City and Virginia. He describes writing them as “an attempt to not be

so lonely. Cutter joined Northwestern’s faculty in 2009 after completing a Master of Fine Arts degree in creative writing at Virginia Tech University.

Surgeon completes board recertification Dr. Joseph A. Morris recently passed his board recertification with The American Board of Surgery. Morris, who has been in practice as a general surgeon since 1991, practices with Tri-State Joseph A. Specialists LLP Morris at 2800 Pierce St., Suite 406, in Sioux City. During that time, he has performed more than 16,000 major operative procedures, not including endoscopic procedures. Morris is a fellow in the American College of Surgeons.

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Siouxland Business Journal, February 2011 15

Advertisement

Home loan builds in repair costs, backed by government BY: MARK PUENTE St. Petersburg Times

Shea and Michelle Carlin recently had their eyes on a two-story home with an expansive balcony in Florida. As is often the case with foreclosures, the previous owners pilfered the entire kitchen and all the light fixtures. The Carlins couldn’t afford the $46,000 in repairs, and banks wouldn’t lend them the money to buy the house until the repairs were completed, a Catch-22 common in the foreclosure market. Their dream home could have slipped away. Then they heard from their Realtor about a government program that would allow them to buy the house without needing bundles of money in advance. It let them roll the repairs into their total mortgage. The little known and once seldom-used program backed by the Federal Housing Administration has caught fire as of late. Nationally, the numbers increased nearly 700 percent since 2006. “We could’ve never afforded the house,” said Shea Carlin, who now plans to move into the 4,700-square-foot house in March. “We didn’t have $50,000 lying around.” The program, officially called 203k Rehabilitation Home Mortgage Insurance, started decades ago. The FHA insures the loan, including the additional money for renovations and repairs. The governmentbacking encourages banks and other lenders to green light the loan. The loans require only a 3.5 percent down payment and come with lower income and credit restrictions than conventional loans. “It’s blowing up,” said Andy Wood of American Mortgage Services in Tampa,

Fla. “The program is unbelievable. It has been sitting there forever.” Still, many buyers and real estate professionals don’t know about the program. Wood wants to change that. He is certified by the U.S. Department of Housing and Urban Development, which is responsible for the Federal Housing Administration, to educate Realtors and teaches a free monthly class. Classes are swelling, he said. The loan insurance program is HUD’s primary option for rehabilitating and repairing single family properties. The loan limit is $292,500 and can be used only for owner-occupied houses. Investors cannot apply. Properties with four or fewer units can be financed using the program as long as the repair money is used for the owner’s unit. The renovations must meet HUD standards for energy improvements like heating and air conditioning, window caulking and weather stripping. Buyers can even use the loans to make cosmetic upgrades, including new floors and appliances. HUD offers several levels of financing depending on the cost of renovations. After the loan closes, money for repairs and renovations is deposited into an escrow account and monitored by a Federal Housing Administration consultant. Contractors cannot access the money until they complete the work. The program has an additional benefit: Buyers often walk into a home with instant equity, thanks to completing repairs on an undervalued home. Downsides include more paperwork and inspections. Finding a lender who offers the program can be difficult. And reliable contractors can be hard to find, too.

Wells Fargo partnered with Home Depot, Lowes and Sears and created a “Remodel Express” program to purchase, refinance or remodel a home. The retailers find contractors for the work. The lender screens contractors to ensure they are licensed, insured and not fly-by-night companies. “We know the contractor is going to finish the job,” said Donna Dalton-Hurst, a Wells Fargo renovation specialist in St. Petersburg, Fla. “There’s very few people

who do this.” Many Realtors, Dalton-Hurst said, won’t tell clients about the program because the closings often take about 90 days, much longer than for conventional loans. She urged real estate professionals to use the program . “This is going to help with moving more properties,” she said. “Why would you turn your nose up at it? You’re losing customers.”

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Siouxland Business Journal, February 2011

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Real: Mortgage rates to rise but remain low By: NANCy DAHLBERG bankrate.com First the bad news: That 4.2 percent 30-year fixed mortgage rate some borrowers were lucky enough to snag in November? It’s history. Now the good news: Despite a weeks-long run-up from that trough, mortgage rates are still historically low and aren’t expected to rise more than another half percent -“We are With you every step of the Way” or less -- in 2011, according to economists and analysts. “The bottom in rates is behind us,” says Freddie Mac’s Chief Economist, Frank Nothaft. “That’s not to say today’s rates are high. They’re not. Aside from what we experienced the last couple of months, these are the lowest rates we have seen since the 1950s.” Still, Nothaft says, “I do think they will be higher at the end of 2011 than (the end of) 2010.” Cameron Findlay, chief economist at LendingTree, believes 30-year fixed rates will rise to about 5.25 percent in 2011. “We don’t expect any significant rise from that point,” Findlay adds. The Mortgage Bankers Association, in its most recent rate forecast on Dec. 17, is a tad more bearish, predicting rates will climb to 5.5 percent by the end of 2011 and 331 Dakota Dunes Blvd. “above the 6 percent mark” in 2012. What caused rates to bounce off their November lows? Dakota Dunes, SD Inflation fears. (605) 232-9310 The Federal Reserve’s quantitative easing program, or QE2, was designed to inject massive amounts of capital into the nation’s banks. The goal: banks will be so brimming with cash they will start makFull line of business banking products: ing more long-term loans, Business Loans • Cash Management such as mortgages. Business Deposit Accounts • Remote Deposit However, inflation fears stoked investors to Free Online Banking • Free Online Bill-Pay abandon bonds, which had the effect of pushing up 10-year Treasury yields in recent weeks. Mortgage rates track those yields. Further, the extension of the Bush tax cuts in December 2010 encouraged Tom Baurichter Nancy Cochrane Kent Kolbe investors to choose stocks, President Vice President Vice President yet another reason bonds started paying higher rates. Friendly personal service “Inflation is a real to help you reach concern and investors are trading on that,” Findlay your financial goals! says. “And it is all driven from the excess liquidity. We can’t maintain that level of excess liquidDowntown Branch - 2024 Dakota Avenue • Southridge Branch - 3300 Plaza Drive ity long-term without it Hy-Vee Branch - 2501 Cornhusker Drive (Open Sundays) • South Sioux City, NE • 402.494.4215 creating inflation.” Though the higher www.fmbankne.com mortgage rates caught

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consumers off guard -- and put a real damper on the refinancing boom lenders were enjoying -- today’s levels more closely mirror a more normal market, economists contend. Rates stuck in the low- or mid-4 percent range would mean the economy is declining and probably in a double-dip recession. “We have gotten some encouraging economic news over the last couple of weeks and it looks like we will see income growth,” Nothaft says. “We will see more job growth and we will be in an environment where core inflation will remain in check at a relatively low level. That’s our view.” The economic indicator most closely hinged to housing, all agree, is unemployment. And even the most optimistic projections for 2011 are uncomfortably high. Fed Chairman Ben Bernanke recently warned: “We may be years away from having normal unemployment again.” Still, economists interviewed for this article forecast a slow whittling of the jobless rate through 2011 -- to about 9 percent or 9.2 percent. “We all wish it was more robust, but it is moving in the right direction,” Nothaft says. That’s not true for home prices, however. Nothaft sees housing values bottoming out in the first half, then slowly rising. Findlay says prices nationally have fallen about 28 percent peak to trough; he thinks they will drop another couple of percentage points. Pete Flint, CEO of Trulia.com, a realty research firm, is less hopeful. He sees a decline of 5 percent to 7 percent nationally -- more in highly stressed markets -- and doesn’t foresee recovery until 2012. “All in all, I expect 2011 to be another volatile year for real estate,” Flint says. “Prices will fall, with the exception of a few cities, which will lead us out of this housing recession, and mortgages will become even harder to get. Mortgage rates will rise, though they will still be quite low in the historic scheme of things.” For consumers with jobs, that means improved housing affordability. “For those who have the financial resources, this is the time to be in the market to take a look,” says Nothaft. Those who can afford the larger monthly payment could find a 15-year-fixed, with rates closer to 4 percent than 5 percent, attractive. “The problem is,” says Flint, “even an incremental boost (in rates) will cause an increase in monthly mortgage payments for would-be buyers, and may even price out some out of the market.” While consumers who didn’t get around to refinancing may be kicking themselves, it might still make sense. Even those whose homes have declined in value may qualify for the Obama administration’s Making Home Affordable refinancing program. But don’t wait -- it expires in June. Findlay says that, particularly in periods of volatility, there is a great disparity in rates out there. Yet, a Harris survey commissioned by LendingTree found only 28 percent of respondents thought they got the best deal available; 40 percent had sought only one quote. The bottom line, Findlay says: “It pays for consumers to shop around.”


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Siouxland Business Journal, February 2011 17

ChamberAnniversaries

The following are observing anniversaries as Siouxland Chamber of Commerce investors.

5 years

Pronto Convenience Store Jim Zortman Exit 2, I-29 North North Sioux City, SD 57049

Sadex Corporation Harlan E Clemmons 2650 Murray St. Sioux City, IA 51111 Siouxland Obstetrics & Gynecology Kim Leif 2730 Pierce St., Ste 201 Sioux City, IA 51104

25 years

Federal Express Corp. Mac Dannar Harbor Drive & Blvd. of Champions Sioux City, IA 51111

Terracon Rowdy Miller 2830 Hwy. 75 N. Sioux City, IA 51105

Kraus-Anderson Realty Co. Ed Walsh 600 4th St., Ste. 221 Sioux City, IA 51101

15 years

Thompson Electric Co. Skip Perley 721 14th St. Sioux City, IA 51102

Sioux City Paint & Decorating Jim Wolcott 1625 Hamilton Blvd Sioux City, IA 51103

40 years

Sterling Delperdang & Co. PC David Sterling 607 14th. St.

Burger King Restaurants Shennen Saltzman 90 Pierce St Sioux City, IA 51102-3085 M Plus Architects Dale McKinney 117 Pierce St., Ste. 110 Sioux City, IA 51101

ChamberInvestors

Midco Supply Jeremy Wilcoxen 900 Dakota Ave. So. Sioux City, NE 68776 (402) 494-1514 Equipment & Supplies Mission of the Messiah Lil Johnston 2803 Correctionville Rd Sioux City, IA 51105-3629 (712) 224-2803 Apparel, Clothing, Specialty

St. Luke’s On-Site Nursing Trust St. Luke’s for Quality Care in:

20 years

Computer Depot Alan Krueger 1717 Pierce St., Ste 300 Sioux City, IA 51105-1173 (712) 233-3100 www.mycomputersux.com Sales & Service, Technical Consultants & Support

We Care For the Employees You Care For

Midwest Safety NET Kelly Quinn 705 Douglas St., Ste. 625 Sioux City, IA 51101 (712) 259-3606 www.midwestsafetynet.com Sales & Service

Satellite Central Inc. Carlos Simoni 1711 Hamilton Blvd Sioux City, IA 51103-3053 (712) 293-0500 www.satellitecentralforyou.com Telecommunications & Utilities

PrePaid Legal Services Keith Nielsen (712) 577-3969 http://www.keith4u.com Insurance

What Women Want Boutique Deb Speckman 521 4th St. Sioux City, IA 51101 (712) 560-3541 Gifts & Collectibles

ProBuild Todd Meyer 2210 East 4th St. Sioux City, IA 51101 (712) 255-3508 www.probuild.com Building Materials & Home Decorating

On-site Nursing for Employees

Case Management

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Wellness Blood Screenings

Health Risk Assessments

Wellness Education Programs

Influenza, Hepatitis B and Tetanus Immunizations

For more information call Mike Schmidt 712-490-3352.

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Siouxland Business Journal, February 2011

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Roger Claypool, president and CEO of First National Bank in Le Mars, announces the promotion of Kathy Mc C ra ry and Shelly Merritt to assistant vice Kathy president. McCrary M c C ra r y has worked at the bank for 24 years, holding number of positions, including being a Shelly member of Merritt the marketing team. She is also serving her second term on the Iowa Bankers Association Marketing Committee. Merritt, a training specialist at First National, trains all new customer service representatives and personal bankers and tracks all training employees receive. She has 21 years of banking experience, and is also responsible for all compliance training through the bank’s online training system.

WITCC appoints division chair Eduard Mato of Sioux City has been appointed assistant division chair for performing arts at Western Iowa Tech Community College. Mato will be responsible for coordinating many aspects of the college’s performing arts programs, including the music, dance and theatre programs, recruiting new students and developing new programs. He will also organize musical performances by the college’s students and visiting artists. Mato was formerly a resident of St. Louis, Mo., where he was a member of

the piano faculty at Webster University, the Community Music School of Webster University, and Teipen Performing Arts. He has also taught piano in his private studio. Mato received his ba c h e l o r ’s d e g re e i n m u s i c, a s well as his Eduard Mato master’s degree in piano performance and piano pedagogy from Webster University. He has also studied at Indiana University, Bloomington, Ind. He has performed as a piano soloist with the Webster University Symphony Orchestra, New City Chamber Orchestra and has given many piano solo recitals in Missouri and Iowa. Mato is a native of Albania and a citizen of the United States.

St. Luke’s informatics specialist named Deb Molstad has been named clinical informatics specialist for St. Luke’s Health system. In her n ew ro l e , Molstad will be responsible for coordination Deb Molstad of activities related to the implementation and support of St. Luke’s electronic health record system. Molstad has more than 20 years of experience in clinical informatics, most recently serving as manager of clinical informatics at Sanford Health in Sioux Falls. Prior to that, she served as clinical applications analyst with Iowa Health System and has worked at St. Luke’s in other capacities throughout her career. Molstad is a graduate of St. Luke’s School of Nursing.

She also received a bachelor of science in nursing degree from Briar Cliff University. She holds a master of science in nursing informatics degree from Duke University.

Pioneer Bank promotes officers The Pioneer Bank Board of Directors promoted three bank officers at its annual meeting in January. Brian Kroll has been promoted to executive vice p re s i d e n t . Kroll, who has nearly 10 years of banking experience, including a key member of the Pioneer Brian Kroll team for four years, is the senior lender and leads the Commercial Division. He develops products and services, and oversees loan operations. Kroll earned a master’s degree in business administration and is also a graduate of the Graduate School of Banking at the University of Wisconsin-Madison. He resides in Sergeant Bluff with his wife and two children. T i f fa ny Fravel and Todd McGregor have both been promoted to bank offi- Tiffany Fravel cers. Frave l started her banking career in 2004 with Pioneer. She is currently a consumer loan Todd officer and McGregor oversees the Business Manager program. Fravel earned a bachelor of arts degree from the University of Iowa, and also and

on the move, page 22


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Journal photo by Tim Hynds

Mercy Air Care lifts off from Jetsun Aviation following a public unveiling on Feb. 11 of Mercy Medical Center-Sioux City’s new MAC-1 medical helicopter.

New ‘Mercy Bird’ takes to the air By Michele Linck

Business Journal staff writer‌

Mercy Air Care has a new bird in the air. It’s a brand new, technologically advanced EC135 helicopter, provided through an agreement with Med-Trans Corp., of Dallas. Mercy Medical Center unveiled the air ambulance Friday in the Jetsun Aviation hangar at Sioux Gateway Airport to an audience of a couple hundred people, including Frank and Peg Koester. Frank Koester got a lifesaving ride in the hospital’s former helicopter after suffering a severe head injury in a 30-foot fall on the family farm in Paullina, Iowa. He told the audience Friday, choking up several times, that even though he doesn’t remember it, he owes his life to it. “It’s 90 minutes from Sioux City to rural America,” Koester noted. “These helicopters have become a matter of life and death.” The chopper took 24 minutes to reach him the day of his fall. Dr. Tom Benzoni, director of emergency medicine at Mercy, said the new chopper is equipped with

new technology that will be required in the next few years, including: 360-degree weather radar; radar allowing the pilots to see the ground at night; and nightvision goggles for the pilots. Mari Kaptain Dahlen, Mercy chief operating officer, said the hospital promises air ambulance service to Iowa, Nebraska and South Dakota. “We are more poised at Mercy now to take that service to a new level,” she told the audience. “We believe we do sacred work.” She said the hospital began offering air ambulance service in 1987. Since then, Mercy choppers have made 8,400 flights. She called the helicopter “a comforting sight” for an injured person or their loved ones. Fifteen members of the 24/7, 16-member flight crew, were introduced (one had left on a call), and stood for a photo in front of the helicopter. Mercy chaplain, the Rev. Richard Sitzmann, prayed, asking God “to bless this Mercy bird” and its crew. Then he sprinkled both bird and crew with holy water as he blessed them.

‘Mercy Bird’ by the numbers

137 kts.

At fast cruise speed (knots relative to ground speed.)

6,415

Maximum weight in pounds.

39 feet

length incl. blade in front.

8.7

body width in feet.

5 million

cost, but Mercy pays just a lift-off fee and mileage.

2

“runs” made to date.

2

maximum number of patient capacity

1

each in flight crew: nurse, medic, pilot.

2 doors

oversized sliding sidedoors; rear clamshell doors for fast unloading.

Siouxland Business Journal, February 2011 19


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Siouxland Business Journal, February 2011

RibbonCuttings

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photos courtesy of the Siouxland Chasmber of Commerce

Business After Hours

Anytime Fitness 4700 Morningside Ave. Anytime Fitness in Morningside hosted the Siouxland Chamber of Commerce’s Business After Hours in January, kicking off the new year for new resolutions. Jill Boling, manager of Anytime Fitness, is shown next to their latest promotion for new members.

Holzman Trucking Co. Since 1983

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Sergeant Bluff City Hall 401 Fourth St., Sergeant Bluff The city of Sergeant Bluff hosted an open house and ribbon cutting for the renovated City Hall on Jan. 17. Councilman Don Wood, Mayor Dale Petersen, and City Administrator Jim Ferneau are shown at the event reopening the facility, which is a symbol of the community

Envy My Closet 3130 Singing Hills Blvd. Britni Hilts cuts the ceremonial ribbon with her daughter to commemorate the opening of the expanded juniors section at her store, Envy My Closet, located in the Singing Hills shopping area. Envy is a family-owned “resale” boutique that offers clothing and accessories from infant to young adult

North High School Science Center 4200 Cheyenne Blvd. North High School students, along with Superintendent Dr. Paul Gausman, Sioux City Community School District

Sioux City GO Innovation Market The Sioux City Growth Organization held a recent news conference announcing their recent project the Innovation Market. The concept of this project is to take ideas, however big or small and growing those ideas into action.

Strength & Hope Sick children need more than medicine. They need hope.

To learn more, go to WeKnowChildren.org


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Siouxland Business Journal, February 2011 21

Leading by example in workplace It is well-known that workplace wellness programs need senior-level executive support to be effective. But capturing-and keeping it-in a down economy can be a tremendous challenge. So, how do you know if you have this necessary level of support? If you don’t feel you have the support, can you cultivate and obtain it? Fortunately today, thanks to organizations like Wellness Councils of America and Health Enhancement Systems, there are numerous case studies and best practices highlighting the process and elements of capturing the CEO commitment for the purpose of having a results-oriented wellness program. A good starting point is the level of concern and care a CEO has for the organization’s employees. If this individual does not feel it is the employer’s responsibility to address and impact the health and well being of their workforce, the worksite wellness initiative will typically not realize long-term success. This is a good time to mention that actions ultimately mean more than words when it comes to meaningful care and concern. This care and concern can also mean that CEOs sometimes have to implement policies and programs that are not the most popular with employees. An example of this might be a tobacco-free workplace. For the CEO that tends to view the health and well being of their workforce as each individual’s responsibility, it is time to show him/her the actual costs (current and future) associated with lifestyle-related health risks. It is well established that reducing health risks will eventually help contain/reduce healthcare costs and result in healthier, more productive employees. The CEO is also the individual who sets the tone with the vision for a workforce’s “health future.” Without this vision, it can be challenging for employees to see where they are headed on the road to better health thus limiting any health improvements of the overall health status of an organization. Not sure what your CEO’s vision is for the health of your workforce? Start by asking the question. What you find out may surprise you and will hopefully provide you and your wellness committee with a clear sense of direction. What resources have your company’s leadership provided to make sure the wellness program can meet the health needs of the workforce? This includes appropriate staff, a budget, and sometimes actual physical space. In today’s challenging economic climate, adding a new position is often not feasible. But perhaps including these responsibilities in an existing job description is achievable. Too often worksite wellness is a ‘voluntary’ job and the individuals that accept this responsibility end up with plates that are overflowing. The quality and effectiveness of the worksite wellness initiative suffer and employees end up frustrated. The CEO that ensures that the Wellness Committee is given adequate time to plan, implement and evaluate the workforce’s wellness initiative is the employer that is realizing a return on investment for its wellness program. One overlooked resource is the amount of time employees will need to successfully take advantage of the company’s wellness offerings. A supportive CEO will recognize that

employees will need to have release time in order to participate. Effective communication on the importance of wellness by the CEO is another critical component to the long-term success of a wellness initiative. Effective communication encompasses frequent e-mails, letters, memos and other company publications. Verbal presentation is a powerful form of communication, something many CEO’s have a knack for. Integrating wellness into the company’s strategic plan is another way the CEO can make it clear to the rest of the organization that wellness is to be Kira Oregon taken seriously by everyone. As the title of this article, “Leading by Example” states, role modeling or setting a positive example is key. One of the most public examples of this is our nation’s current leader, President Obama, in quitting smoking. Now, the CEO doesn’t have to be a marathoner or health nut, but walking the talk in a sincere manner is one of the hallmarks of leading a healthy company. Is your CEO a few pounds overweight or quite sedentary? Make sure they are aware of the resources you have to help them with their health goals and let him/her know that their efforts to change their behavior will be noticed (in a positive manner) by other employees. These employees will then be

Home & Office

more likely to follow in the CEO’s footsteps. Are you confident that wellness will remain a priority at your company, long after your current CEO is gone? The key to achieving this is making sure that the responsibility for wellness is distributed throughout the organization. Executives, managers and frontline employees all need to view themselves as stakeholders. A supportive CEO is key to the success of any resultsoriented worksite wellness initiative. Several examples and strategies have been discussed to help you improve and maintain this essential support. While it is not realistic to implement all of these suggestions in a short time period, working on these strategies over a longer period of time can help you create one of the most valuable champions for your wellness initiative - your CEO. For more information on Mercy’s Workforce Health Initiative and securing leadership support for your worksite wellness program, contact Kira Oregon, coordinator of Worksite Health Promotion at 712-274-42161 or via e-mail at Oregonk@mercyhealth.com


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Siouxland Business Journal, February 2011

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OnTheMove from page 18 she and her husband, Brancompleted the Iowa Bank- don, currently reside. ers Association Consumer McGregor brought more Credit School in 2010. She is than six years of financial a native of Sioux City where industry experience when he joined the Pioneer team in 2009 as the commercial services representative. In his new role, McGregor will be responsible for originating and underwriting commercial loans. He earned a degree in business administration from Briar Cliff University. He is currently a Siouxland Chamber Ambassador, a member of the Sioux City Business Network, and a member of Sioux City Growth Organization. A native of Hartington, Neb., he currently resides in Sioux City with his wife, Genie.

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S i n g i n g

United Bank of Iowa promotes officer

Jake Schaben has been promoted to vice president and office manager of United Bank of Iowa’s new MoorLocal office names head office. Schaben, manager a native of Matt Scott has joined the D u n l a p , WJ Co. Inc. as its office man- Iowa, graduager. ated from Boyer Valley Sc o t t , a High School graduate of Jake Schaben in Dunlap the Univerand earned a degree in agsity of Iowa, has spent ricultural business at Texas the past A&M University. He joined seven years United Bank of Iowa in June, Matt Scott as the vice2008 as an assistant ag loan president of Gutter Helmet/ officer at the Charter Oak

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H i l l S

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In addition, he currently volunteers as a firefighter and training officer with the Kingsley Fire Department. He also has past experience as an emergency medical technician, serving as amSt. Luke’s names bulance chief for the Pierson Fire and Ambulance. biomed supervisor Riordan received an asBill Riordan has been sociate of applied science degree in Biomedical Elecpromoted to tronic Engineering from supervisor Western Iowa Tech Comof Biomed Services for munity College. St. Luke’s Health SysSiouxland Aging tem. Services hires three In his new Bill Riordan position, Siouxland Aging Services Riordan will announces the appointbe responsible for adminis- ments of Jenny Kenney tering and providing tech- and Amanda Olson as nical direction to staff in St. case managers and Denise Luke’s Biomedical Services Turner as advocacy and Department. In addition, public relations assistant. he will oversee the departPrior to joining Siouxland ment’s selection, mainte- Aging Services, Kenney nance and performance of worked for Boys Town. With electromedical and eletro- the exception of about four mechanical equipment for years in college and four the health system and pro- years in Colorado, Kenney vide financial and quality has lived in the Midwest her control for the department. entire life. She moved back Riordan has been em- to Iowa in 2007 to be closer ployed at St. Luke’s since to family. 1998, previously serving as Kenney and her husband a biomed technician in the Neil recently built a house Biomedical Services Depart- south of Salix. ment. Olson graduated from

We s t e r n Iowa Tech Community College in December of 2007 with an associate degree Jenny Kenney in nursing. She has been working with the geriatric population for the last seven years. She lives in Sioux City w i t h h e r Amanda Olson husband and two children. A professional phot o g ra p h e r and business owner for more than 10 years, TurnDenise Turner er recently closed her studio to spend time with her grandchildren. Turner and her husband of 28 years, Eric, who live in Sioux City, have two grown children. Turner helps her husband with his photo booth business on weekends.

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Congratulations to Kum & Go on the opening of its new store. This transaction was brokered by Chris Bogenrief.

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