Customer Experience Quick Guide 01
Greet
02
Anticipate
03
Deliver
04
Communicate
05
Ensure
06
Follow-up
07
Thank
Our Customer Experience Philosophy Seamless — Our People, Products, Processes, Tools and Safety ensure a Seamless experience.
Authentic — Our Behaviour Styles, Genuine Personalities and Reliability ensure an Authentic experience.
Memorable — Our Personalization, Solution-oriented Creativity, Attention to Detail and Customer Recognition ensure a Memorable experience.
Our Foundation
Our Vision
Our Mission
The Jet Aviation experience is Seamless, Authentic and Memorable
To shape innovative, world class standards in service and quality
Purpose
Values
Our Purpose is enabling global flight, with Passion
Our Values are Trust, Honesty, Alignment and Transparency
Our Competitive Advantage Maintenance Aircraft Sales
Completions
Aircraft Management
Staffing
Charter
Defence FBO