NEW HORIZONS ICONIC MOUNTAINS, ICONIC HOLIDAYS
WINTER 2019/20
new horizons
NEW HORIZONS 2019/20
HELLO! Welcome to our shiny new brochure packed with twelve awesome adventures for skiers and snowboarders under 39, brought to you by the team from the Ski Club.
If you’ve always dreamed of visiting Japan, we are taking two trips across the world to go off piste in its legendary powder. Closer to home, you can boost your piste skills in Avoriaz and Pila (with pizza) or learn new tricks on our freestyle week to France. Want to try touring? Find your own lines in the freeride paradise of Chamonix or go green and join us on our low-carbon trips to Les Arcs. And if you’re looking for something completely different, join us on the Eastern European slopes of Slovakia. Whatever your level, you’re sure to find something to sink your skis into this season. For more info, do check out our website at skiclub.co.uk/new-horizons or give our friendly team a call on 020 8410 2022.
5
visit skiclub.co.uk/new-horizons for more details
SKI CLUB MEMBERSHIP To join us on a New Horizons holiday you need to be a Ski Club Member, so if you haven’t signed up already we’re here to help with 50% off your membership. Not only will your membership give you access to our New Horizons holidays, but it will also unlock the door to an incredible range of discounts, enable you to utilise the new Rep service and Instructor-led Guiding, as well as becoming part of the oldest and largest club of its kind in the UK. So what are you waiting for? If you’ve got any further questions, our membership team are on hand to help - simply call 020 8410 2015 or email members@skiclub.co.uk.
Front cover image ~ Mount Fuji Daniil Vnoutchkov This spread ~ Johnny Cass / Ross Woodhall
*subject to availability.
CONTENTS 06
Why Ski With Us
16
Places We Go
08
Your Profile
22
Our Holidays
10
Ask The Experts
32
Want More?
12
Staff Faves
26
Terms & Conditions
NEW HORIZONS 2019/20
WHY SKI WITH US
At New Horizons we’re all about the skiing and snowboarding. Make new friends, visit top resorts and return with lifelong memories.
Building on the success of our inaugural trip last winter, the New Horizons team have hand-picked ten fantastic resorts to host our second season of epic holidays. We’ve used the Ski Club’s years of experience, extensive local knowledge, network of top-class instructors and passion for all things snowy to bring you the most memorable and action-packed itineraries possible. Our unique formula ensures you get the most out of your time on snow, with a Ski Club Rep on hand to organise your week, choose the very best restaurants and take you to the hottest après spots.
visit skiclub.co.uk/new-horizons for more details
7
The world’s best skiing We take you to top resorts, with the best pistes and boundless off piste terrain
Leave it to us Let us organise your accommodation and instructors and plan out a week packed with activities
Our Ski Club Reps They’re enthusiastic, mad-keen skiers and snowboarders who will be the focal point of your trip
Fantastic people Forge budding new snowy friendships with like-minded skiers and snowboarders
Sustainability We are making sustainability the focus of eco-friendly holidays to Les Arcs
Insider knowledge With decades of experience and networks in resort, we know all the best spots
NEW HORIZONS 2019/20
YOUR PROFILES Our holidays are matched to the Ski Club profiles, so read on to see where you fit in.
ON PISTE These ratings relate to your skiing or snowboarding ability within the piste markers when sticking to the groomed trails. Consider how you adapt to changing snow conditions and ensure that you think too about your fitness level.
These guidelines are by no means an exact science, so don’t panic if you’re unsure of your profile – give our team a call on 020 8410 2022 or visit the website at skiclub.co.uk/new-horizons. When you’ve worked it out, take note of where you stand
and look for corresponding coloured symbols throughout the brochure. Please also note that fitness is very important when assessing your profile, particularly if you’re heading off piste or on a ski touring trip.
EARLY INTERMEDIATE Competent skiing or boarding all blues in all conditions and easy reds in good conditions
INTERMEDIATE Competent skiing or boarding all reds in all conditions and easy blacks in good conditions
ADVANCED INTERMEDIATE Competent skiing or boarding in control on any red piste and most moderate blacks
ADVANCED Competent skiing or boarding blacks and easy bumps whatever the conditions
EXPERT Competent skiing or boarding the fall line on all blacks and bumps whatever the conditions
visit skiclub.co.uk/new-horizons for more details
YOUR SKI CLUB LOCKER
OFF PISTE Things are very different away from the pisted runs, so think about how your skiing or snowboarding changes in the deeper stuff. Fitness is more important too as off piste is more tiring, especially if touring is required. NB: We will provide transceivers on all off piste holidays, however please come equipped with a backpack, shovel and probe.
9
My Ski Locker is your hub for everything Ski Club. It’s the place to upgrade to Platinum Membership, adjust your website settings and view all the information you need about your upcoming New Horizons holiday. Head online to  skiclub.co.uk/my-ski-locker
ASPIRER Skis or boards easy off piste terrain in good snow conditions
INTERMEDIATE Competent skiing or boarding moderate slopes off piste (blue-red steepness)
ADVANCED Competent skiing or boarding advanced, steeper slopes off piste (red+ steepness)
EXPERT Competent skiing or boarding all off piste in all snow conditions
NEW HORIZONS 2019/20
ASK THE EXPERTS
The Ski Club’s Alpine Safety Advisor Bruce Goodlad explains the recently updated Ski Club policy for off piste holidays. On many of our trips you’ll be spending a lot of time gliding through the powder and taking on some of the world’s finest off piste terrain, but to keep you safe and well prepared we have developed a comprehensive off piste policy. For all of you heading out on a New Horizons trip that features off piste skiing or snowboarding, the Ski Club will provide transceivers, but we also require all of you to carry a shovel and probe. It will be your responsibility to provide
this additional equipment, but don’t worry, getting hold of this gear is simple – either in the UK or in resort – and we’re more than happy to help if you’re stuck, just give us a call on 020 8410 2022. There are three reasons for this and the first is safety. As a skier or snowboarder, there’s a shared responsibility within the group to all carry the right equipment and stay safe, plus it also gives us the opportunity to assist others on the mountain should they get avalanched.
MOUNTAIN SAFETY COURSES
Secondly, we are following industry best practice – which in places such as Italy’s Aosta Valley is in fact the law. And thirdly our policy ensures that we aren’t condoning off piste skiing whilst inappropriately equipped. We hope this helps your understanding and reinforces the strong mountain safety message that all of us at the Ski Club are continuing to spread. Look out for more information online skiclub.co.uk
Coming soon… If you want to learn more, we’re launching a series of Mountain Safety Courses across the UK and in the Alps. Keep an eye out for more details at skiclub.co.uk
11
visit skiclub.co.uk/new-horizons for more details
OUR RESORT REPS Our Reps aren’t just a massive part of the New Horizons programme, but our hundreds of volunteers are stationed out in 18 top-class resorts across the world throughout the season where they facilitate social skiing and create a community for Ski Club Members in resort.
photo credit: Melody Sky
Here’s where you can find them this winter:
Our Instructor-led Guiding service
Austria
returns to twelve fantastic resorts this winter, including eleven in France.
Ischgl Kitzbühel Mayrhofen Obergurgl Zell am See
Switzerland Davos Grindelwald Klosters Mürren Saas Fee
Wengen Verbier Zermatt
Italy Cervinia Sauze d’Oulx
Andorra Soldeu
USA Jackson Hole
Canada
To book a session and to look out for some exciting new developments, head to our website skiclub.co.uk/ instructor-led-guiding. Members prices start at £20 for a half day or £35 for a full day if booked in advance.
France Argentière Avoriaz Courchevel Flaine La Plagne Les Deux Alpes Les Arcs Méribel Tignes Val d’Isère Val Thorens
Austria St Anton
Whistler
WANT TO BECOME A REP?
Early in the winter we’ll be running a new Rep’s Course, designed to give you the fantastic skill set required to become a Rep. Details are being finalised and more information will be released online at skiclub.co.uk/ski-club-reps
NEW HORIZONS 2019/20
STAFF FAVES P16
P18 Emma Travel by train on this low carbon ski trip and explore the expansive Paradiski area
Frankie Hakuba Matata; what a wonderful place! Experience the famous Japanese pow in the beautiful resort of Hakuba
P20
P22 Holly If you’ve developed a taste for tree skiing, look no further than the french resort of Serre Chevalier!
INSURANCE Choosing Ski Club Travel Insurance ensures you’re getting the specialist cover you need, with all
Julia Fancy skiing in one of Austria’s most popular resorts? Discover Mayrhofen with other ski enthusiasts!
policies designed for skiers and snowboarders by our experts. All policies provide excellent service with comprehensive cover at very competitive prices. Crucially, all off piste skiing and snowboarding
P21
Jaz Treat yourself to a delicious traditional Italian lunch whilst exploring the pefect pistes of Pila
P14 Yuki Challenge yourself to ski across the border into Switzerland via the infamous “Swiss Wall”.
– with or without a mountain guide – is included, as is backcountry skiing, ski touring and heliskiing. Visit our website at skiclubinsurance.co.uk or call 0300 303 2610 for more information.
13
visit skiclub.co.uk/new-horizons for more details
WHERE WE’RE HEADING TO We’ve chosen the world’s finest destinations for you to ensure you get the very best snow and the best terrain, as well as resorts famous for their food, après ski and things to do away from the snow. Here’s where we are heading this season, with full holiday information over the page listed alphabetically by resort.
FRANCE
Huge ski areas, fantastic terrain, lively après and maximum convenience make France a firm favourite and New Horizons’ top choice.
trips from
£100 a day
AUSTRIA
Snowsure skiing, fantastic lift systems, legendary nightlife and a friendly Austrian welcome make it a fantastic ski destination.
trips from
£100 a day
ITALY
Fantastic great value food, epic scenery and perfectly groomed pistes quite rightly make Italy an excellent option this winter.
trips from
£132 a day
SLOVAKIA
There’s great facilities for an even better price – both on and off the slopes – at this fast-emerging Eastern European destination.
trips from
£103 a day
JAPAN
For bottomless powder, incredible food and a unique adventure, a Japanese ski holiday has to be top of your bucket list.
trips from
£178 a day
NEW HORIZONS 2019/20
left to right~ Avoriaz / Avoriaz / Chamonix
ROCK THE PISTES IN AVORIAZ Avoriaz, France // 7 nights selfcatered in L’Amara Apartments
TRIP HIGHLIGHTS ++ Explore the vast 650km of Portes du Soleil slopes and its limitless off piste terrain ++ Cross borders and ski or ride from France to Switzerland ++ A perfectly timed holiday for music fans, coinciding with the epic Rock the Pistes music festival ++ Three mornings on piste instruction with fantastic local instructors to help brush up your technique ++ Ski with your knowledgeable Rep and a new group of friends ++ Enjoy one of the liveliest and most snowsure resorts in the Alps
WHAT’S INCLUDED
3 mornings on piste with instructors Transport Return group transfers from Geneva Twin share accommodation Single occupancy at an extra supplement
#Z254 // 14th – 21st Mar //
PRICES FROM £699
15
visit skiclub.co.uk/new-horizons for more details
CHAMONIX SKI TOURING SKILLS Chamonix, France // 2 nights hotel B&B and 1 night half board in mountain huts
TRIP HIGHLIGHTS ++ Spend three days with an IFMGA mountain guide learning the essential skills needed for ski touring ++ Explore the incredible off piste skiing that the Chamonix valley has to offer, perhaps including the iconic Vallée Blanche ++ Learn and develop crucial mountaincraft and avalanche safety awareness skills ++ On your final evening, immerse yourself in the touring lifestyle by spending a night in a mountain hut ++ Learn the ropes with a friendly group of like-minded skiers
WHAT’S INCLUDED
3 days off piste with mountain guides Transport Shared transfer to meet individual flights Twin share accommodation Single occupancy at an extra supplement
Safety Equipment provided (excl. shovel & probe)
#Z246 // 30th Jan – 2nd Feb //
PRICES FROM £545
NEW HORIZONS 2019/20
HAKUBA MATATA – A JAPANESE POWDER ADVENTURE Hakuba, Japan // 7 nights B&B at Hakuba Matata Lodge and 1 night in Tokyo
TRIP HIGHLIGHTS ++ Spend two days exploring the famous Hakuba valley with local Japanese mountain guides ++ Get chest-deep in powder when you experience Japan’s famous tree skiing and thrilling descents ++ Immerse yourself in local Japanese culture, relax in natural onsen hot springs and sample incredible food throughout the trip ++ Enjoy four days social skiing with the group and your Ski Club Rep ++ Visit Hakuba’s famous snow monkey park, Jigokudani Yaen-koen, on an optional day trip
WHAT’S INCLUDED
2 days with local mountain guides Transport Outbound group transfer and inbound bullet train to Tokyo Shared accommodation
#Z249 // 28th Feb – 8th Mar //
PRICES FROM £1249
left to right~ Jasna / Hakuba / cheeky Hakuba snow monkey / Jasna / Hakuba
17
visit skiclub.co.uk/new-horizons for more details
SLOVAKIAN ALL MOUNTAIN ADVENTURE Jasna, Slovakia // 7 nights half board at the Hotel FIS 4*
TRIP HIGHLIGHTS ++ Ski the whole mountain at Slovakia’s largest resort, spending 3 days improving your off piste technique with instructors ++ Explore the freeride terrain of the Low Tatras mountains with easy access from high speed lifts ++ Be among the first to discover this up-and-coming resort and enjoy the local culture and cuisine ++ Make fresh tracks through trees, powder filled bowls and couloirs with your Ski Club group ++ Stay in the excellent FIS boutique hotel, which is ski-in ski-out
WHAT’S INCLUDED
3 days off piste with local instructors ransport Return group T transfers from Poprad Tatry Airport Twin share accommodation Single occupancy at an extra supplement
#Z250 // 29th Feb – 7th Mar //
+
PRICES FROM £725
NEW HORIZONS 2019/20
left to right~ Les Arc / right image Photo credit Ross Woodhall
LES ARCS ECO SKI WEEK Les Arcs, France // 7 nights half board at the Base Camp Lodge 3*, Bourg-Saint-Maurice
TRIP HIGHLIGHTS ++ Go green on your next ski trip and join us on our low carbon adventure to Ski Club favourite, Les Arcs ++ Spend 6 days exploring the expansive Paradiski ski area, with a mix of instruction and social skiing hosted by your Ski Club Rep ++ Stay in the eco-friendly Base Camp Lodge, a stylish new-build located 7 minutes from the slopes on the recently upgraded funicular ++ Get to know your fellow skiers on the direct daytime snow train from London St Pancras and Bourg-SaintMaurice
WHAT’S INCLUDED
2 days on piste with instructors ransport Return Eurostar T from London St Pancras to Bourg-Saint-Maurice Twin share accommodation Single occupancy at an extra supplement
#Z245 // 11th – 18th Jan // #Z253 // 7th – 14th Mar //
PRICES FROM £799
19
visit skiclub.co.uk/new-horizons for more details
L2A ON PISTE SKILLS Les Deux Alpes, France // 7 nights half board at The People Hostel
WHAT’S INCLUDED
6 days on piste instruction TRIP HIGHLIGHTS ++ Spend 6 days developing your on piste technique with local guide Alex Chapman and her team ++ Perfect your turns on the highest skiable glacier in France, with stunning views across the Alps ++ Enjoy the lively nightlife and visit the iconic Pano Bar for incredible sunset après views ++ Explore 200km of perfectly groomed pistes in this snowsure resort ++ Stay at The People Hostel, a modern and buzzing venue located in the heart of town, just 100m from the slopes
ransport Set Coach Transfer T from Grenoble airport Twin Shared accommodation
#Z255 // 18th Jan – 25th Jan //
PRICES FROM £949
NEW HORIZONS 2019/20
MAYRHOFEN MADNESS Mayrhofen, Austria // 7 nights at Hotel Siegelerhof 3*
TRIP HIGHLIGHTS ++ Spend 6 days cruising 139km of pistes in this popular and lively Austrian resort ++ Discover the thriving après scene that Mayrhofen has to offer with its plentiful restaurants, bars and clubs ++ Explore the quaint surroundings in the home of Snowbombing, one of the biggest snowsports festivals in the world ++ Take a relaxed approach and enjoy the slopes free from the constraints of formal instruction ++ Reconnect with the great outdoors alongside your Ski Club group
WHAT’S INCLUDED
6 days social skiing ransport Flights and T transfers included Twin share accommodation Single occupancy at an extra supplement
#Z248 // 8th – 15th Feb //
PRICES FROM £849
Left hand page ~ Mayrhofen
21
visit skiclub.co.uk/new-horizons for more details
PISTES AND PIZZA IN PILA Pila, Italy // 7 nights half board at the Hotel La Chance 3*
TRIP HIGHLIGHTS ++ Enjoy this picturesque Italian resort, which offers some fantastic terrain for improving your on piste technique ++ Split your ski time, spending 3 days with instructors and 3 days social skiing with your group ++ Make the most of the fantastic Italian food – we’ll choose the restaurants and you’ll just eat! ++ Single occupancy rooms at no additional cost ++ With return group transfers from Geneva included, this trip offers you the flexibility to arrange your own flights
WHAT’S INCLUDED
3 days on piste with instructors ransport Return group T transfers from Geneva Single Rooms
#Z251 // 7th – 14th Dec // #Z256 // 28th Mar – 4th Apr // Right hand page ~ photo credit Ross Woodhall
PRICES FROM £925
NEW HORIZONS 2019/20
Middle image~ Serre Chevalier
FRENCH FREESTYLE AND FREERIDE Serre Chevalier, France // 7 nights half board, Hotel Mont Thabor 3*
TRIP HIGHLIGHTS ++ Experience some top-level freestyle and freeride tuition from Ski Connections instructors ++ Each morning explore the fantastic natural terrain features that this resort has to offer – including natural half pipes, cliffs and drop offs ++ Spend time in the terrain park and when fresh snow hits, explore the fabulous off piste terrain ++ A fun and safe course for people to learn or improve their freestyle and freeride skiing ++ Flights and transfers included, one less thing to worry about
WHAT’S INCLUDED
6 mornings of freestyle/ freeride coaching ransport Flights and T transfers included Twin share accommodation Single occupancy at an extra supplement
#Z252 // 11th – 18th Jan //
PRICES FROM £1199
23
visit skiclub.co.uk/new-horizons for more details
VAL D’ISÈRE OFF PISTE Val d’Isère, France // 7 nights half board at Ski World’s Chalet Lores 3*
TRIP HIGHLIGHTS ++ Spend 5 full days off piste exploring the stunning Espace Killy ++ Tackle iconic powder-filled descents such as Le Fornet, Charvet and The Lost Valley ++ Base yourself in the world-renowned resort Val d’Isère and enjoy its legendary après ski ++ Experience a Ski Club holiday first by skiing to the foot of the valley and get whisked back to resort by helicopter (weather dependant) ++ Stay in a superb location, with your accommodation located right in the heart of Val d’Isère
WHAT’S INCLUDED
5 days off piste with instructors ransport Flights and T transfers included Heli ‘Taxi’ pick up (weather dependant) Twin share accommodation Single occupancy at an extra supplement
#Z247 // 1st – 8th Feb //
PRICES FROM £1099
NEW HORIZONS 2019/20
WANT MORE If these trips are right up your piste, then you might also be interested in our extensive range of other holidays. Ski Club Freshtracks All Freshtracks holidays are designed for skiers that want to ski the entire mountain, all day long. With over 170 different adventures to eleven countries on offer and something to suit all abilities from intermediate level upwards, there’s a whole world of snow out there waiting to be explored. So whether you’d like to improve your on piste technique on the perfectly groomed slopes of the beautiful Italian Dolomites, ski tour in powderfilled Japan or take a weekend break to the freeride mecca of La Grave, we have the holiday for you. Request a brochure and take a look at the holidays on our website at skiclub.co.uk/freshtracks, or call our friendly team on 020 8410 2022 for more info.
visit skiclub.co.uk/freshtracks for more details
Mountain Tracks If you want to go into full explorer mode, then our sister brand Mountain Tracks also has some incredible adventures that will no doubt pique your interest this winter. Alongside training courses that focus on expert and steep skiing, Mountain Tracks has a broad range of hut to hut tours and ski safaris. The 2019/20 winter season promises to be more exciting than ever and sees our team of expert mountain guides expand the programme eastward to new destinations including Slovenia, Romania, Georgia and Bosnia. If you are interested in ski touring, our Franz Senn hut 4-day tour invites you to explore new itineraries around the Austrian Stubai alps, staying in a comfortable hut with hot showers and beer on tap. Find all holidays on our website at ď‚„ mountaintracks.co.uk or give our team a call on 020 8410 3449.
NEWS FLASH! Would you like to become a ski instructor and live in the mountains next season? We will be running a course taught by the highest accredited BASI professionals. If you have always dreamed of seasonnaire life, this opportunity could be for you! Call to register you interest on 020 8410 2022 and keep your eyes peeled for more info ď‚„skiclub.co.uk
25
NEW HORIZONS 2019/20
HOLIDAY OBERGURGL ON PISTE INFORMATION
brochured accommodation and services are in accordance with the hotel/chalet’s own literature. We will do our best to help individuals find a room sharer if we are asked to do so, but if, when rooming lists are finalised, there is an imbalance in Please read this information and our booking numbers so that a sole occupancy supplement is conditions carefully before you book your holiday. incurred, this cost will be passed onto you. Please note that where individuals have been allocated All bookings are made subject to our booking or have specifically asked to share a room with conditions and the information contained below. Obergurgl, Austria // 7 nights half another/other member(s), and one or more of Please see the website for further detailed the in the allocated room cancels their board at Hotel Edelweiss & individuals Gurgl 4* information for each holiday www.skiclub.co.uk/ holiday, we reserve the right to resell the cancelled freshtracks. place should we have the demand and you may therefore end up sharing a room with another individual. Safaris and touring accommodation: HOLIDAY PRICE (PER PERSON) INCLUDES: male and female members of the group may • Group flight arrangements including airport be asked to share the same room, especially in passenger duty and passenger service charge mountain (where specified).terrain for intermediate ++ Great to huts.
WEEKPUDANTIUNT OFFIC TOR
TRIP HIGHLIGHTS
• Groupadvanced transfer arrangements (where specified). skiers
SPECIAL REQUESTS/NEEDS If you have any special requests, they should be • Accommodation including local taxes,a based on ++ Quiet village with traditional feel clearly stated in writing at the time of booking. same sex people sharing a twin room or triple We will endeavour to pass all such reasonable and abundant snowfall room (except Touring holidays, where male requests on to the relevant supplier. However, we and female members may have to stay in the ++ Centrally located hotel, overlooking cannot guarantee that special requests will be met same room). unless the supplier confirms in writing to us that the squarePienimus • Meals (where provided). they will be met. Only in these circumstances will + + andiorrum explab idel isciende non re a term of our contract with you. this then become • Instructors and Mountain Guides (where specified). ma cus quo blabore eium, toOtherwise, quodifailure to provide a special request will not be a breach of contract on our part. It is ADDITIONAL EXPENSES (NOT INCLUDED IN dolorumqui torpore the individual’s responsibility to reconfirm these THE ADVERTISED PRICE): requests to the supplier on arrival. + volore intotat volore • Lift+pass – we will nulparum advise you of the es approximate amount required in local currency with your solorum asperna tiscidellut quiat. FLIGHTS confirmation of booking. On a few holidays the In accordance Ument ma indoluptas sitiaSolum sinis with EU Regulation 2111/2005 lift Pass price is included the brochure price and under the Package Travel and Linked Travel and this is indicated inrem the holiday price details. dolestias inulpa dolumAccus, Arrangements Regulations 2018 (the “PTR”) we are required to advise you of the actual • Local transport (buses or taxis). aliquod ma consendantet res as am Carrier operating your flight. Most of our flights • Meals – unless otherwise indicated, holidays etMus. Obit, officit inctemp osantio are scheduled services (predominantly Swiss are offered on a room only/bed and breakfast/ International, British Airways). However, on a half board/chalet board basis. Please check the number of our holidays, the flights are charter individual holiday price details or ask Ski Club and this is indicated on the website. Please Freshtracks for full details. note when booking flights we must have your • Drinks – not included except on occasion where passport title, first name and surname correctly the holiday price includes wine with dinner. spelt. Subsequent changes will incur a charge, and please note that airlines normally regard • Equipment – if you need to hire equipment in name changes as a cancellation and re-booking, the resort, take advantage of discounts available and therefore any alteration may incur a 100% to Club members (see website). cancellation charge. Flight details and times are • Snowsports travel insurance. not all finalised at the time of printing and are subject to confirmation. We reserve the right to • Evening meal on resort staff’s one or two days change the airline or routing where absolutely off (chalets and chalet hotels only) each week. necessary. Any changes after you have received • Return travel between home and UK departure your final information will be notified to you as point. soon as possible and in all cases at check-in or at the boarding gate. Such a change is deemed • Shuttle flights from regional airports to group to be a minor change and we cannot be held departure point. responsible for any costs associated with a • Visas for non EC passport holders, where change in connecting or onward travel resulting applicable. in a change to air schedules. Please note, that in accordance with Air Navigation Orders, a • Optional excursions booked in resort. child must be under two years of age on the ACCOMMODATION date of the return flight in order to qualify for Accommodation, either in hotels or chalets, is infant status. Some of our holidays don't include based on people sharing a room and is selected flights in the holiday price so that you can take to suit each individual group. In some cases advantage of the flexibility and/or pricing of single rooms areno available on supplement request, subject to extra other airlines, and arrange your own flight to the a supplement. Rooms vary in size and comfort destination airport. and are allocated on a first-come, first-served basis. Occasionally a superior grade room will be MISSED DEPARTURE available at a small additional cost. In Austria and In the event that you miss your outbound flight, Switzerland it is usual for hotels to offer “Austrian must notify the airline and the Ski Club office 7th Janmattresses – 14thwithin Mar //you twins”,#Z152 which are// two separate immediately (if necessary via the out of hours one double bed frame with individual duvets. contact number provided) if you intend to travel Please see the individual hotel description for #Z152 // 7th Jan – 14th Mar //and take the inbound flight. Failure to do so may details or call Ski Club Freshtracks. Due to the result in your inbound flight reservation being large variety of accommodation offered in the cancelled. We cannot be held responsible for any Ski Club Freshtracks programme, it has not additional costs as a result of missing a flight. been possible to visit all hotels/chalets prior to You should consider making a claim under your contracting and we should point out that all insurance policy. If you choose to book flights in
WHAT’S INCLUDED
6 days with instructors
ransport T Zurich – Engelberg Swiss rail tickets 6 day lift pass
Single occupancy
PRICES FROM £1299
order to connect with any of the flights included in our package, please be aware that we cannot be held responsible for missed departure as a result of delay or missed departure to either the flight we have booked for you or any flights you have booked. REGIONAL AIRPORTS Where possible we always try to meet your requests for regional departures. Please ask us about regional flights at the time of booking. Usually there is a supplement payable depending upon departure date and flight, and all flights are subject to availability. BAGGAGE ALLOWANCE/SKI CARRIAGE Please note that the baggage allowance is usually one bag of up to 20kgs (44lbs) including skis and boots. Airlines are becoming very strict and if over this limit, a charge may be made for the excess weight. Ski carriage is payable on most flights. Charges are usually between £15 and £70 per bag each way. Please check at the time of booking. Availability of ski carriage is often limited and strictly on request with some airlines, so must be confirmed by us at the time of booking. TRANSFERS Transfers from airports to resorts will be by coach, taxi or rail and are arranged to minimise delays. Please note if your personal travel arrangements are outside those of the group, the resort transfer is not included in the holiday price, unless specified. If you are making your own way to the destination airport but still require the group transfer, we do need this request in writing at the time of booking. On some holidays we arrange a coach transfer to the resort which will leave the destination airport at a fixed time. We will provide you with details of the time the coach transfer will leave the destination airport. The coach transfer forms part of your holiday price. If for any reason, including delays to your flight, you miss the group transfer we will not provide a further transfer for you and you will have to arrange your own transfer to the resort at your own cost. TRAVELLING INDEPENDENTLY We do not insist that you buy a group flight as part of your package with us. If you wish to make your own travel arrangements to the resort, we will give you an appropriate reduction of £50-£100 per person. You must indicate that you do not wish to take our travel arrangements at the time of booking otherwise you will incur an administration charge. Please note: travel costs are not included in the holidays in the Touring section, but can be arranged by us on request. SKIING WITH OTHERS Please remember that you are taking part in a group holiday and whilst we make every effort to ensure that the group is of a similar standard of experience, you may ski in a group with different levels of competence, experience or priorities. Our guides or instructors will, where possible take into account the needs and requests of the group, however it is not always possible to accommodate the specific wishes of each member. It is expected that members will understand and respect the wishes of the group. Day touring is increasingly becoming popular and is generally accepted as part of the experience of skiing off piste. On some off piste holidays, it may be the case that the guide or instructor recommend that skinning is required to find the best possible conditions. If you decide not to stay with the group, then we will be unable to offer any refunds. SMOKING While the Ski Club does not operate a no-smoking
27
visit skiclub.co.uk/new-horizons for more details
policy for the holiday programme, it is expected that members will respect the wishes of the group as a whole. Smokers should conform with each individual establishment’s rules and must refrain from smoking in shared bedrooms and at meal times. PASSPORTS AND VISAS It is your responsibility to be in possession of a valid passport and any visa which may be necessary. In the absence of valid documentation, you will not be allowed to travel and we shall have no liability to make any refunds or pay any compensation. Please note that the name on the passport must match the name on the ticket, otherwise you may not be able to travel and insurance may be invalid. All British citizens, including infants and children, will require a 10year passport which is valid for at least six months after the date of return. For more information on the passport applications and the length of time the application process takes, please visit: gov.uk/browse/abroad/passports If you are travelling to a non-EU destination, you should check with the Consulate to find out whether you need a visa or whether there are any other additional immigration requirements. If you do not hold a British passport, please check with your own Embassy or Consulate in the UK to confirm the passport and visa requirements of the country that you are planning to visit. FOREIGN OFFICE TRAVEL ADVICE The Foreign & Commonwealth Office issues advice for those travelling outside the UK. You can access this advice from the Foreign & Commonwealth Office Travel Advice Unit on the FCO website at www.fco.gov.uk. For those traveling to the United States or Canada an authorisation for travel is required. Check immigration requirements for the US and Canada which can be found at.cbp.gov or canada.ca HEALTH REQUIREMENTS Please contact your GP in good time before you travel to check whether there are any health precautions which you need to take. You can also obtain information from the Department of Health leaflet T7. SIZE MATTERS! We cost our holidays on a variable ratio of instructors/guides to members. On occasions when our bookings are greater than anticipated, we will send additional instructors/guides. However, when we have less demand for a trip we may reduce the number of instructors/guides or the number of days instruction/guiding included. Instructors/guides may change depending on group sizes and availability SKI PROFILES While every effort is made to ensure that skiing abilities are compatible, the final decision will rest with the instructors/mountain guides. There may be occasions when you have to free ski or attend the local ski school to ensure the success of the holiday. We will not be responsible for any such additional costs. At the end of each holiday every member will be issued with a ‘next holiday card’. A Ski Club Ski Profile for each member on the holiday will be recorded on the Ski Club of Great Britain membership database. FITNESS Skiing is a demanding sport and so it is essential to take into consideration fitness levels when making decisions about your ski grading. Fitness is a key part of skiing ability and so it is important when choosing a holiday to ask yourself how
far you can, and are prepared, to push yourself. in this brochure are financially protected by the Whether you are comfortable cruising the reds all ATOL scheme. But ATOL protection does not day with a long lunch stop or are looking for more apply to all holiday and travel services listed in this of a physical challenge with turn after turn in deep brochure. Please ask us to confirm what protection powder, a good level of physical fitness is required may apply to your booking. If you do not receive in order to make sure you get the maximum out an ATOL Certificate then the booking will not of your holiday and avoid unnecessary injuries. be ATOL protected. If you do receive an ATOL It is recommended that you participate in at Certificate but all the parts of your trip are not least 40 minutes of aerobic exercise three times listed on it, those parts will not be ATOL protected. Obergurgl, Austria // 7 nights half a week for a minimum of three months in the Please see our booking conditions for information, run up to a skiing holiday. Please be aware that for moreEdelweiss information about protection board atorHotel &financial Gurgl 4* in exceptional circumstances, instructors/guides and the ATOL Certificate go to: atol.org.uk/ can ask members to leave the ski group if they ATOLCertificate" feel their fitness hinders performance and delays Your Financial Protection other members of the party or they are a danger When you buy an ATOL protected flight or flight to themselves or to the group. No compensation inclusive holiday from us you will receive an ATOL will be payable in such circumstances. Our Touring Certificate. This lists what is financially protected, holidays will indicate an estimated of terrain for intermediate to ++amount Great where you can get information on what this skinning on a typical day for a member who has a means for you and who to contact if things go skiers good level of fitness. In a mountain advanced environment, wrong. with a group of members, there+ are many factors + Quiet village with a traditional feel We, or the suppliers identified on your ATOL that may affect the length of climb including Certificate, will provide you with the services listed and abundant snowfall weather, conditions and fitness of individuals on the ATOL Certificate (or a suitable alternative). in the group. The amount indicated may be ++ Centrally located hotel, overlooking In some cases, where neither we nor the supplier shortened or exceeded and either be unplanned are able to do so for reasons of insolvency, an the squarePienimus or planned in order for the guides/instructors to alternative ATOL holder may provide you with the have the best chance of finding find the best + + andiorrum explab idelbought isciende non re services you have or a suitable alternative conditions available. No compensation will be no extra costeium, to you). You to accept payable for any day where the climb is longer ma cus quo(atblabore toagree quodi that in those circumstances the alternative ATOL than anticipated. dolorumquiholder torpore will perform those obligations and you HIGH ALTITUDE ACCLIMATISATION agree to pay money outstanding ++ volore nulparum esanyintotat voloreto be paid by Some ski resorts are situated at such a high you under your contract to that alternative ATOL solorum asperna tiscidellut quiat. elevation that the humidity and limited oxygen holder. However, you also agree that in some cases available can cause a variety of symptoms and ma it will not be possible to appoint ansinis alternative Ument doluptas sitiaSolum illnesses. Please read the information below ATOL holder, in which case you will be entitled dolestias rem inulpa dolumAccus, carefully. It will help to explain how to cope with to make a claim under the ATOL scheme (or your the acclimatisation process and howaliquod to deal with macredit card issuer where applicable). consendantet res as am altitude sickness should you suffer from it. If we, or the suppliers identified on your ATOL etMus. Obit, officit inctemp osantio Symptoms: certificate, are unable to provide the services Shortness of breath, fast heartbeat, dehydration, listed (or a suitable alternative, through an constipation, nausea, fatigue, insomnia, headache. alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust What to do: may make a payment to (or confer a benefit on) Take it easy for the first couple of days, eat you under the ATOL scheme. You agree that in lightly and drink plenty of liquids (two or three return for such a payment or benefit you assign times more water than usual), avoid alcohol and absolutely to those Trustees any claims which you caffeine, get plenty of sleep, limit salt and increase have or may have arising out of or relating to the carbohydrate consumption. Most importantly non-provision of the services, including any claim listen to your body – if you feel unwell DO NOT against us, the travel agent (or your credit card HESITATE TO CONTACT A DOCTOR. For most issuer where applicable). You also agree that any people the minor symptoms of altitude will such claims may be re-assigned to another body, disappear as your body adjusts. Please remember if that other body has paid sums you have claimed the use of hot tubs and saunas will accelerate the under the ATOL scheme. dehydration process. Please be aware that the sun is MUCH stronger at higher altitudes. Be sure ABTOT PROTECTION No.5064 to apply a high factor sun screen to your face, The Association of Bonded Travel neck and ears at least every four hours, even on Organisers Trust Limited (ABTOT) a cloudy day. provides financial protection under the Package Travel, Package Holidays and TIPPING Package Tours Regulations 2018 for Our brochure prices include all local staying Ski Club Winter Arrangements Limited duties and room taxes, but, whilst discretionary, and in the event of their insolvency, protection is it is typical to leave a tip when paying for drinks provided for the following: and food abroad. With mountain guides and instructors it is usual for the group to buy lunch 1. Non-flight packages commencing in and and offer a tip at the end of the holiday. Most returning to the UK no extra supplement service staff in America and Canada anticipate 2. Non-flight packages commencing and returning between 15-20% gratuity, depending on the to a country other than the UK level of service; this includes bar staff and drivers. It is customary on departure to leave a gratuity in 3. Flight inclusive packages that commence outside your room for house-keeping staff – a guideline of the UK, which are sold to customers outside is $5 per day. #Z152 // 7th Jan 14th Mar // of the–UK
OBERGURGL ON PISTE WEEKPUDANTIUNT OFFIC TOR
TRIP HIGHLIGHTS
WHAT’S INCLUDED
6 days with instructors
ransport T Zurich – Engelberg Swiss rail tickets 6 day lift pass
Single occupancy
ATOL PROTECTION We hold an Air Travel Organisers Licence issued by the Civil Aviation Authority (ATOL No. 2911)
1, 2 and 3 provides for a refund in the event
have yet travelled. 1 and 3 provides for #Z152 // 7th you Jan – not 14th Mar //
Many of the flights and flight-inclusive holidays
repatriation. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Ski Club Winter Arrangements Limited.
PRICES FROM £1299
NEW HORIZONS 2019/20
BOOKING CONDITIONS OBERGURGL ON PISTE All contracts in respect of these holidays are
within 48 hours of receipt of the invoice. Thereafter the person who made the booking guarantees payment to us in accordance with these Booking Conditions of the total amount shown on the invoice. For cancellation procedures see Section 5 below. AMENDMENT OR CANCELLATION BY YOU 9. (a) If you wish to alter or change any detail in the booking confirmation, or wish to make alternative arrangements to those advertised in the brochure, the request must be made at the time of booking or in writing as soon as possible. We will do our best to make the change but cannot guarantee to do so. Where a change can be made, a minimum charge of £25 per person is payable to cover administrative and other costs we incur in making the alternative arrangements. These further costs could increase closer to the departure date that changes are made. You will also be required to pay any additional costs arising from any alterations. Any transfer of a scheduled flight will also be subject to any charges imposed by the airline. Please note that airlines may not allow transfers on scheduled flights and that a flight booking may have to be cancelled and rebooked, in which event the rebooking will always be subject to flight availability and to payment of any charges imposed by the airline which may, in some cases, be the full cost of the ticket. Please also note that airlines and other transport providers normally regard name changes as a cancellation and re-booking, and any alteration may incur a 100% cancellation charge in respect of their fare. (b) You may transfer your package travel holiday to another person who satisfies all of the conditions applicable to that package. In order to do so, you must give us notice in writing of your intention at least 7 days before the day the package is due to start. We will inform you of any additional fees, charges or other costs in relation to the transfer, all which must be reasonable and which will not exceed those actually incurred, and we will provide proof of those costs, if necessary. You and the person you are transferring the holiday to will both be liable to pay these transfer costs. (c) You or any member of your party may cancel your holiday arrangements at any time. However, if the holiday is cancelled up to 10 weeks before the departure date the deposits paid by you will be forfeited. Since we incur costs in cancelling your arrangements the following cancellation charges will also be payable if the holiday is cancelled by you for whatever reason after the balance due date. Notice of cancellation before departure: Proportion of holiday cost payable 70-43 days 30% 42-31 days 50% 30-0 days 100% (d) All cancellations must be received in writing, signed by the person who made the booking and acknowledged by us. (e) You may terminate the contract in unavoidable and extraordinary circumstances without paying any termination fees and will be entitled to a full refund payable within 14 days, but you will not be entitled to any additional compensation. NB: An unavoidable and extraordinary circumstance means a situation at the destination beyond your control and the consequences of which could not have been avoided even if all reasonable measures had been taken. Examples of some unavoidable and extraordinary circumstances for the purpose of this section include warfare, other serious security problems, risks to human health, or natural disasters which make it impossible to travel safely to the destination. (f) Failure to pay the balance by the due date shall also entitle the Ski Club to cancel the booking and retain the deposit by way of a cancellation charge. Failure to pay any other amount by the due date shall entitle the Ski Club to cancel the booking and to retain an amount by way of a cancellation charge as set out in Clause 9(c). Cancellation charges due on heli-skiing holidays are according to each helicopter skiing operator’s booking conditions. These will be made known to you before you book. (g) Course Only Bookings. These bookings must be paid for in full at the time of booking. All cancellations must be received in writing, signed by the person who made the booking and acknowledged by us. Since we incur costs in cancelling your arrangements, all cancellations are subject to a £100 non-refundable fee. The following cancellation charges will be payable if the arrangements are cancelled by you for whatever reason. Notice of cancellation before departure:
WEEKPUDANTIUNT OFFIC TOR made with Ski Club Winter Arrangements Limited (Company Number 02099115, whose registered office is at Connect House, Alexandra Road, Wimbledon, London SW19 7JY) of which “Ski Club of Great Britain” and “Ski Club Freshtracks” are trading names. All bookings are subject to these Booking Conditions and our “Holiday Information” document.
Obergurgl, Austria // 7 nights half board at Hotel Edelweiss & Gurgl 4*
SKI CLUB MEMBERS ONLY 1. It is a condition of booking that you must be a member of the Ski Club of Great Britain to book these holidays. Membership numbers must be provided when the booking is made, as they are required to be stated on the booking confirmation. If you are not a current member at the time of booking, you will be asked to join/renew before confirmation of booking. HOW TO BOOK 2. Please follow carefully all the booking details and subsequent instructions. We shall not be liable for your failure to do so. You must be at least 18 years of age at the time of booking. The member who makes the booking is responsible for ensuring that these Booking Conditions are drawn to the attention of every person on whose behalf he/ she has made a booking. We will only deal with that member in all subsequent correspondence and dealings. When you make a booking you are confirming that you understand these Booking Conditions and have the authority to accept, and do accept them on behalf of yourself and all members of your party. You are also responsible for making all payments due, ensuring the accuracy of all personal details and other information supplied in respect of yourself and your party, notifying us of any changes or cancellations and for receiving correspondence and keeping your party informed of any changes to your booking. 3. Before the start of the package, we will provide you with the necessary receipts, vouchers and tickets, information on the scheduled times of departure and, where applicable, the deadline for check-in, as well as the scheduled times for intermediate stops, transport connections and arrival. 4. Any special requirements notified to us by you, and that we have accepted, we will confirm in writing and they will form part of the Booking Conditions, until such time they do not form part of the contract between you and us. 5. We will provide information enabling direct contact by a parent or another authorised/ responsible person where an unaccompanied minor is travelling on the basis of a package travel contract which includes accommodation. MAKING A PAYMENT 6. We accept, credit and debit cards (except Amex & Solo). This means that you may telephone your requirements for immediate booking. You will be sent a booking confirmation which must be checked carefully. In the event of any discrepancy, please raise any queries with us immediately. A non-refundable deposit of £300 per person will be payable at the time of booking. If you book within 10 weeks of the departure date the total cost of your holiday and that of your group must be submitted immediately. 7. We reserve the right to vary the deposit and balance due date particularly for (though not limited to) holidays that include heli or cat skiing. We will inform you of these specific terms at the time of booking. Receipt of the deposit by us does not imply confirmation of that booking. No booking shall be confirmed or contract come into existence until we issue a written confirmation invoice along with the booking confirmation. We reserve the right to refuse a booking without giving any reason for such refusal and shall in that event return any deposit received to its sender. 8. The balance of the total cost of the holiday as shown on our confirmation invoice must be paid at least 10 weeks before departure. If the balance has not been paid by such a date we reserve the right to cancel the booking within seven days thereafter and to retain the deposit by way of our cancellation charge. Any dispute as to the amounts shown in the invoice must be taken up with us
TRIP HIGHLIGHTS
++ Great terrain for intermediate to advanced skiers ++ Quiet village with a traditional feel and abundant snowfall ++ Centrally located hotel, overlooking the squarePienimus ++ andiorrum explab idel isciende non re ma cus quo blabore eium, to quodi dolorumqui torpore ++ volore nulparum es intotat volore solorum asperna tiscidellut quiat. Ument ma doluptas sitiaSolum sinis dolestias rem inulpa dolumAccus, aliquod ma consendantet res as am etMus. Obit, officit inctemp osantio
WHAT’S INCLUDED
6 days with instructors
ransport T Zurich – Engelberg Swiss rail tickets 6 day lift pass
Single occupancy no extra supplement
#Z152 // 7th Jan – 14th Mar // #Z152 // 7th Jan – 14th Mar //
PRICES FROM £1299
Proportion of holiday cost payable 70-31 days 50% 30-0 days 100% PRICES 10. (i) We reserve the right to alter the prices and any other information relevant to any of the holidays shown in our brochure or on our website. You will be advised of the current price of the holiday that you wish to book before your contract is confirmed. (ii) We may amend the price of your holiday after the contract is agreed, but only due to changes in transportation costs such as fuel or other power sources or changes in VAT or other government imposed charges and currency changes in relation to an exchange rate variation. You also have the right to a price reduction if any of these costs decrease before the start of the holiday, minus any attributable administration fees. We will notify you in writing of any change in price at least 20 days before the start of the package, along with a calculation and justification for any change. (iii) In the case of any increase equivalent to 2% of the price of your holiday arrangements (excluding insurance premiums and any amendment charges), this will be absorbed or retained. For larger variations this 2% will still be absorbed for increases but you will be required to pay any amount over and above that. In the latter case there will be an administration charge of £1 per person together with an amount to cover agents’ commission. (iv) However, if this increase is more than 8% of the total price of your holiday arrangements, we will inform you in writing and give you reasonable time to accept the change, if you do not respond we will send you a second notification. If after this second notification you still do not respond, we will terminate the contract and refund all payments within 14 days. Upon receiving notice of the increase, you may cancel your holiday arrangements and receive a full refund of all monies paid with no termination fees (and any applicable compensation for lack of conformity). If you wish to terminate the contract, we may also offer you a substitute package in place of the original package, and if this is of a lower cost we will provide an appropriate price deduction. If you do not wish to accept the substitute package, we will give you a full refund within 14 days of termination. Please note that holiday arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place. (v) The prices of holidays in this brochure are calculated on the basis of costs known at June 2019. SINGLE SUPPLEMENTS 11. The majority of our holidays are priced and sold on a shared room basis and we will do our best to help individuals find a room sharer but this is not always possible. If, when rooming lists are finalised, there is an imbalance in numbers so that a sole occupancy supplement is incurred, this cost will be passed onto you. Please note that where individuals have been allocated or have specifically asked to share a room with another/other member(s), and one or more of the individuals in the allocated room cancels their holiday, we reserve the right to resell the cancelled place should we have the demand and you may therefore end up sharing a room with another individual. CHANGES AND CANCELLATION BY US 12. (i) We reserve the right to change the terms of the package holiday before the start of the package. We will only make such changes if they are insignificant and if we inform you in writing. (ii) If circumstances beyond our control affect any of the main characteristics of the package or we can no longer fulfil the agreed special requirements, we will inform you of the fact in writing and give you a reasonable time to accept the change, if you do not respond we will send you a second notification. If after this second notification you still do not respond, we will terminate the contract and refund all payments within 14 days. Upon receiving notice of the increase, you may accept the change or cancel your holiday arrangements and receive a full refund of all monies paid with no termination fees (and any applicable compensation for lack of conformity). If you wish to terminate the contract, we may also offer you a substitute package in place of the original package, and if this is of a lower cost we will provide an appropriate price deduction. If you do not wish to accept the substitute package, we will give you a full refund within 14 days of termination. “Force majeure” means unusual or unforeseeable
29
visit skiclub.co.uk/new-horizons for more details circumstances beyond our control or the control of our suppliers, the consequences of which neither we nor our suppliers could avoid even with all due care, including, but not limited to, epidemic or outbreaks of illness, war, threat of war, riot, civil strife, industrial dispute, terrorist activity or threat of it, natural or nuclear disaster, fire, flood, drought, technical problems with transport, machinery or equipment, power failure, changes imposed by rescheduling or cancellation of flights by an airline, closure or congestion of airports or ports, and adverse weather conditions. (iii) We reserve the right to cancel any holidays that are subject to a minimum number of participants where there are insufficient numbers or where we cannot perform the contract due to unavoidable and extraordinary circumstances and we notify you without undue delay before the package starts. We will not cancel your holiday less than 28 days before departure except for reasons of force majeure or failure by you to pay the final balance. If it is necessary to cancel your travel arrangements, compensation will not be payable by us in the event of force majeure, your late or non-payment or where there are insufficient numbers to operate the holiday. HOLIDAY INSURANCE 13. Our insurance policy is optional but it is a condition of booking that all clients have insurance which provides at least the same level of cover as that of the Ski Club Travel Insurance policy as detailed on skiclubinsurance.co.uk. It is your responsibility to comply with the insurance company’s requirements and if you suffer from a disability or medical condition, you should disclose this to insurers. Your policy of insurance should provide cover for personal injury, death, medical and repatriation costs in the countries which you intend to visit, together with cover for loss of baggage and valuables, personal liability, delay, cancellation, curtailment, missed departure and legal expenses. We also advise that your policy should include skiing off-piste without a guide. Insurance premiums must be paid at the same time as booking the holiday in order for cancellation cover to be effective. Please read the full policy wording carefully. Cancellation cover commences on payment of your premium; other sections of the cover apply during your holiday including the outward and return journeys. Please keep insurance details with you whilst on holiday. OUR LIABILITY 14. (i) We, as the organiser of your holiday, are responsible for the proper performance of all the travel services included within your holiday package. We do not own or manage the aircraft, ships, accommodation, restaurants and other facilities used in conjunction with the holidays advertised in this brochure. We also arrange for other tour operators to run some holidays on our behalf. While we have exercised reasonable care in selecting tour operators, providers of travel, accommodation, restaurants and other facilities, we will not have had the opportunity to inspect and do not by this brochure or by our website represent that we have inspected such aircraft, ships, accommodation, restaurants or other facilities. However, we accept responsibility for our employees, agents, suppliers and sub-contractors while acting within the course of their contractual duties and because of our obligations to you: (ii) If any of the travel services are not performed in accordance with these Booking Conditions, we will, within a reasonable time set by you, remedy the lack of conformity unless remedy is impossible or it entails disproportionate cost to us. You may also remedy the lack of conformity and are entitled to a reimbursement of the necessary expenses. (iii) If we are unable to remedy the lack of conformity within a reasonable time set by you due to impossibility or disproportionate cost, we will offer you an appropriate price reduction and compensation for any damage incurred as a result for any period where there is a lack of conformity (unless we believe the lack of conformity is attributable to you). (iv) We are not obliged to offer compensation for damages if we can prove that the lack of conformity is attributable to you, or to a third party unconnected with the travel services where unforeseeable or unavoidable or due to unavoidable and extraordinary circumstances. (v) If we are unable to provide a significant proportion of the agreed travel services as agreed we will offer you, at no extra cost, suitable alternative arrangements of, where possible, equivalent or higher quality than those specified in the contract. If
we provide alternative arrangements of lower quality we will grant you an appropriate price reduction. If we cannot provide alternative arrangements or you reject those offered, you may be entitled to a price reductions or compensation for damages. (vi) If a lack of conformity substantially affects the performance of the package and we are unable to remedy the lack of conformity within the reasonable period, you may terminate the contract without paying a termination fee and you may be entitled to a price reduction, or compensation for damages. (vii) If (v) and (vi) above apply, and the travel services include carriage of passengers, we will also provide repatriation at no cost to you with equivalent transport without undue delay. (viii) If we are unable to ensure your return as agreed due to unavoidable and extraordinary circumstances, we will bear the cost of necessary accommodation for a period not exceeding 3 nights per traveller or for the period specified under the Union passenger rights legislation applicable to the relevant means of transport. This limitation does not apply to disabled, pregnant or unaccompanied minors as long as you let us know of their needs at least 48 hours before your holiday. 15. Our liability (except in matters involving injury, illness or death) is limited to three times the total price of the package cost of the holiday (excluding insurance premium and amendment charges). If you or any member of your party is killed, injured or becomes ill as a result of transport by aircraft, ship, train, coach or any other vehicle, our liability to pay compensation and/or the amount of compensation we will pay is limited in accordance with the Montreal and Warsaw Conventions (applies to transport by air), the Athens Convention (applies to transport by ship), the Berne Convention (applies to transport by rail) and the Geneva Convention (applies to transport by road). The terms of these conventions are incorporated into and form part of your contract with us. You can get copies of the relevant conventions on request. You should note that these conventions may limit or remove the carrier’s liability to you and the amount which the carrier has to pay to you. Where the services are provided by air or sea carriers our liability is limited as if we were the carriers within the appropriate international conventions. Should any payment be made to you or any member of your party by us in any of the circumstances referred to under Clauses 14 , we reserve the right to have you assign to us any rights or claims against the person or organisation responsible for causing the illness, injury or death. You must also assist us and our insurers in pursuing any such claim. All claims must be notified immediately to us and confirmed in writing within 50 days. Any amounts recovered in excess of the payments made by us to you will be passed on to you after deduction of our costs. Nothing in these terms excludes or limits our liability in the event of death or injury that occurs as a result of our negligence. 16. We can accept no liability for: (i) failure to deliver special requests, where these have not been confirmed in writing to you; (ii) extra costs as a result of you missing a flight; or (iii) refusal of travel due to a missing or invalid passport or visa. For more information on passport and visa requirements, please see the Holiday Information documents. PROBLEMS NOT CONNECTED TO OUR HOLIDAY PACKAGE 17. Should any member of your party suffer illness, injury or death through misadventure arising out of an activity which does not form part of the holiday package we have arranged for you, we cannot accept liability. We are obliged to provide assistance to you should you be in difficulty. This is another area where it is important to have adequate holiday insurance cover. We may provide you with information on our website, in our brochure or when you are on holiday about activities and excursions which are available in the area you are visiting but which you cannot book with us in the UK and which are not part of your holiday arrangements. We have no involvement in any such activities or excursions which are neither run, supervised or controlled by us. They are provided by local operators or other third parties and we cannot accept any liability in relation to such activities or excursions. TRANSPORTATION 18. As set out in Clause 14 above, transportation on aircraft, coaches, trains or ships is subject to the conditions of carriage of the carrier, some of
which may limit or exclude liability. These conditions are often the subject of international agreement between countries and copies of the conditions which apply to your holiday journey and will normally be found on the carrier’s tickets. They are available prior to that time from our office. Under EU Regulation 261/2004 you have rights in some circumstances to refunds and/or compensation from your airline in cases of denied boarding, cancellation or delay to flights. Full details of these rights will be publicised at EU airports and will also be available from airlines. However, reimbursement in such cases is the responsibility of the airline and will not automatically entitle you to a refund of your holiday cost from us. LUGGAGE, SKIS AND EQUIPMENT 19. All luggage, skis, snowboards, boots, equipment and other personal effects shall be at all times and in all circumstances the owner’s own responsibility and taken on holiday at the owner’s risk. We cannot accept responsibility for any loss or damage or delay to your luggage and effects unless directly caused by the negligence of one of our employees. In the event that damage is caused to baggage while in transit with airlines, or at airports this must be reported immediately to the airline or their representatives and a Property Irregularity Report (PIR) form completed by the airline or their representative. This must be completed before leaving the airport. It will not be possible to make a claim against an airline if the damage is discovered after leaving the airport and we cannot accept any responsibility for any loss or damage or delay to luggage. COMPLAINTS PROCEDURE 20. (i) We hope you will not experience any problems with your holiday. If you do, however, you must take it up with your Club Representative without undue delay so that we can attempt to solve it at once. If the problem cannot be resolved in a short time your Representative will complete a complaint form, which you will be asked to sign to ensure that it sets out your full complaint properly and which we undertake to investigate as soon as possible and report back to you. If you are unhappy with the outcome of our investigation you must put this in writing to us within 28 days of the end of your holiday. (ii) Your failure to comply with this complaints procedure may deprive us of the opportunity to investigate and rectify your complaint whilst on holiday and may affect your rights under this contract. 21. You can also refer your complaint to an alternative dispute resolution entity who can help resolve consumer disputes and whose decisions are binding on us. For more details, please contact us using the details in Clause 37. GOVERNING LAW AND JURISDICTION 22. These terms are governed by English law. Any claim or dispute arising out of these terms (including non-contractual disputes or claims) is subject to the exclusive jurisdiction of the English courts. FOR YOUR PROTECTION 23. We provide full financial protection for our package holidays. For flight based holidays this is through our Air Travel Organiser’s Licence No. 2911. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking. For further information, visit the ATOL website at www.atol.org. uk . When you buy a package holiday which does not include a flight, protection is provided by a bond held by the Association of Bonded Travel Organisers Trust Ltd, Membership No. 5064. We will provide you with the services you have bought (or a suitable alternative). In some cases, where we are not able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the service you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). DATA PROTECTION 24. Information about you and members of your party, including your names, contact details and any
OBERGURGL ON PISTE WEEKPUDANTIUNT OFFIC TOR
Obergurgl, Austria // 7 nights half board at Hotel Edelweiss & Gurgl 4*
TRIP HIGHLIGHTS
++ Great terrain for intermediate to advanced skiers ++ Quiet village with a traditional feel and abundant snowfall ++ Centrally located hotel, overlooking the squarePienimus ++ andiorrum explab idel isciende non re ma cus quo blabore eium, to quodi dolorumqui torpore ++ volore nulparum es intotat volore solorum asperna tiscidellut quiat. Ument ma doluptas sitiaSolum sinis dolestias rem inulpa dolumAccus, aliquod ma consendantet res as am etMus. Obit, officit inctemp osantio
WHAT’S INCLUDED
6 days with instructors
ransport T Zurich – Engelberg Swiss rail tickets 6 day lift pass
Single occupancy no extra supplement
#Z152 // 7th Jan – 14th Mar // #Z152 // 7th Jan – 14th Mar //
PRICES FROM £1299
NEW HORIZONS 2019/20 special needs, disabilities or dietary requirements is collected by us when you request information or make a booking with us. You are responsible for ensuring that other members of your party are aware of our booking conditions and privacy policy and that they consent to your acting on their behalf in your dealings with us. We may disclose this information to our service providers (who may be located outside the UK /EEA) for the purpose of providing you with your travel and holiday arrangements. Only information necessary for this purpose will be disclosed to them. In the case of air travel, it may be mandatory for us to disclose information for security and anti-terrorism purposes or other purposes imposed on us by governments or airlines. 25. We may use your information for the purposes set out in our data protection registration at the Information Commissioner’s Office. We may disclose your information to companies who act as data processors on our behalf in order to fulfil your booking contract. Some information, for example relating to your religion or health, may be “sensitive personal data” within the meaning of the EU General Data Protection Regulation (GDPR). We need this information to cater for your needs (e.g. dietary or medical requirements), but it is collected on condition that we have your positive consent. If you do not agree to our use of your information, we cannot accept your booking. By making a booking with us, you agree to allow your insurers, their agents and medical staff to disclose relevant information to us in circumstances where we may need to act in the interests of everyone in the group with whom you are travelling (For example, if you contract an infectious illness whilst on holiday, we may immediately need to make special arrangements for you and ensure that you do not return with the group). From time to time we may contact you by post with information about our services and products. If you do not wish to receive such information, please change your communication preferences in the ‘My Ski Locker’ section of www. skiclub.co.uk or contact us via compliance@skiclub. co.uk . 26. Data protection laws grant you, as a Data Subject, certain ‘information rights’, which are summarised below: Right of access - You have the right to obtain a copy of information we hold about you. Right of rectification or erasure - If you feel that any data that we hold about you is inaccurate, you have the right to ask us to correct or rectify it. You also have a right to ask us to erase information about you where you can demonstrate that the data we hold is no longer needed by us, or if you withdraw the consent upon which our processing is based, or if you feel that we are unlawfully processing your data. Please note that we may be entitled to retain your personal data despite your request, for example if we are under a separate legal obligation to retain it. Your right of rectification and erasure extends to anyone we have disclosed your personal information to and we will take all reasonable steps to inform those with whom we have shared their data about your request for erasure. Right to restriction of processing - You have a right to request that we refrain from processing your data where you contest its accuracy, or the processing is unlawful and you have opposed its erasure, or where we do not need to hold your data any longer but you need us to in order to establish, exercise or defend any legal claims, or we are in dispute about the legality of our processing your personal data. Right to Portability - You have a right to receive any personal data that you have provided to us in order to transfer it onto another data controller where the processing is based on consent and is carried out by automated means. This is called a data portability request. Right to Object - You have a right to object to our processing your personal data where the basis of the processing is our legitimate interests including but not limited to direct marketing and profiling. Right to Withdraw Consent - You have the right to withdraw your consent for the processing of your personal data where the processing is based on consent. Right of Complaint - You also have the right to lodge a complaint about any aspect of how we are handling your data with the UK Information Commissioner’s Office, which can be contacted at www.ico.org.uk . Right to Opt-out of Marketing Communications
- You have the right to opt-out of marketing communications we send to you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. Any Data Subject Access Requests or Data Removal requests should made in writing or e-mail. You may be charged an administration fee for this. Any request should be addressed to Data Compliance, The Ski Club of Great Britain, Connect House, 133137 Alexandra Road, Wimbledon, SW19 7JY. For full Privacy Policy terms please visit https://www. skiclub.co.uk/privacy-policy . ACCURACY OF BROCHURE 27. This brochure was planned and produced in August 2019. Care has been taken in the planning and production of this brochure so that you may obtain an accurate picture of the holiday of your choice and all information published in this brochure has been compiled from up-to-date details. Nevertheless, there may be times when an advertised facility is either modified or not available due to, for example, adverse weather conditions or poor volume of support or other factors beyond our control. We therefore reserve the right to alter or vary the content of the brochure or our website at any time. YOUR RESPONSIBILITY 28. By booking a holiday with us you undertake to deport yourself in a safe and orderly fashion and not to disrupt the enjoyment of others on holiday with you nor to prejudice the reputation of the Ski Club of Great Britain with the owners of the accommodation or the suppliers involved in the agreement. Most people go on holiday for rest and relaxation, so if in our reasonable opinion or that of any airline pilot, hotel manager, tour leader, or other person in authority, your behaviour is causing danger, damage to property or persistently affecting the enjoyment of others, we reserve the right to terminate your holiday. Should this happen, we shall not be under any obligation whatsoever to pay compensation or meet any costs or expenses (including but not limited to alternative accommodation and return transportation arrangements) you may incur as a result of your travel arrangements being terminated. Also, we will be entitled to recover compensation for any damage caused from the offending party and/ or the person who signed the booking form in the event a resulting claim is made against us by a third party. If the Captain of your flight reasonably believes that you could be a danger or disruptive, he can refuse to let you on the flight. If this means that you are not allowed to board the flight, we will treat your booking as cancelled from that moment, and you will have to pay full cancellation charges. We will not be liable to pay you any compensation. We cannot accept liability for the behaviour of others in your accommodation or on your flight, nor if any facilities are removed as a result of their actions. REFUNDS 29. We regret that no refund will be made by us on unused coach travel, unused air tickets or on unused sections of other types of ticket, whether travel or otherwise, unless a refund can be obtained by us from the carrier or provider. OUR HOLIDAY REPRESENTATIVES 30. The day-to-day organisation of the holiday in the resort is undertaken by the volunteer Ski Club Representative and they have been asked to make sure the arrangements made are the best, in their opinion, for the group as a whole. 31. Any Member wishing to ski/snowboard with the Club agrees to follow the FIS rules of conduct and the following: (a) You must ensure that your equipment is in good working order before setting off for the day and that you are suitably clothed for the proposed itinerary and all possible weather conditions. You must decide whether or not a particular run or route is within your competence. (b) It is your sole responsibility to ensure that you are suitably insured for the activities intended to be undertaken. You are responsible for your own safety, and you must be aware of the safety of other group members. Skiing is an inherently risky sport and you must be physically fit and have sufficient skill and experience to enable you to participate without risk to yourself or the safety of others. If you are unable to effect linked snowplough turns competently or if your level of fitness and/or ability does not appear to conform to that of the rest of the group, you will be asked to join the local ski school at your own expense or will be asked to make your own skiing arrangements.
OBERGURGL ON PISTE WEEKPUDANTIUNT OFFIC TOR
Obergurgl, Austria // 7 nights half board at Hotel Edelweiss & Gurgl 4*
TRIP HIGHLIGHTS
++ Great terrain for intermediate to advanced skiers ++ Quiet village with a traditional feel and abundant snowfall ++ Centrally located hotel, overlooking the squarePienimus ++ andiorrum explab idel isciende non re ma cus quo blabore eium, to quodi dolorumqui torpore ++ volore nulparum es intotat volore solorum asperna tiscidellut quiat. Ument ma doluptas sitiaSolum sinis dolestias rem inulpa dolumAccus, aliquod ma consendantet res as am etMus. Obit, officit inctemp osantio
WHAT’S INCLUDED
6 days with instructors
ransport T Zurich – Engelberg Swiss rail tickets 6 day lift pass
Single occupancy no extra supplement
#Z152 // 7th Jan – 14th Mar // #Z152 // 7th Jan – 14th Mar //
PRICES FROM £1299
32. No refunds or compensation will be paid in these circumstances. At the end of each holiday every member will be issued with a Club profile which will be recorded on the Ski Club membership database. SAFETY 33. Skiing, snowboarding and other winter sports can be dangerous. When skiing off piste or ski touring there may be an element of increased risk. You must be competent and fit enough to undertake these sports and you must take all reasonable precautions for your own safety and the safety of any children for whom you are responsible. You must ensure that your equipment is in good working order and that you are suitably clothed for a day’s skiing or snowboarding. Children should wear proper helmets at all times when they are participating in winter sports. When venturing off piste it is advisable to wear an avalanche transceiver. These are provided for and should be worn by every person on every All Mountain, Off Piste and Touring holiday. All members on all these holidays will be expected to provide their own backpack shovel and probe. It is your responsibility to ensure the equipment is in good working order for the duration of the trip and is returned to your Ski Club Representative at the end of your stay. Unless you are accompanied by a professional mountain guide or ski instructor, you must use your own judgement when deciding which route to follow. When you are skiing under the guidance of a professional mountain guide or ski instructor organised through the Ski Club you should follow their reasonable instructions. In the event that you feel that any route is beyond your capability to ski safely, you must inform the Ski Club Representative, mountain guide or ski instructor immediately. You must accept that Ski Club Representatives, mountain guides and ski instructors have the right to prevent you from participating in any programme organised by the Ski Club if, in their reasonable opinion, you cannot participate safely because your standard of skiing or fitness is inadequate, or your conduct may present a danger to others. Neither the Ski Club of Great Britain nor Ski Club Winter Arrangements Limited has any liability to you in these circumstances. Safety standards in many foreign countries may be lower than those taken for granted at home. While hotels and facilities should meet local safety regulations these rarely match UK standards which are amongst the highest in the world. We do not inspect the safety of ski lifts, ski runs and so on. These are operated locally and do not form part of your package with us. SNOW AND WEATHER CONDITIONS 34. We cannot accept responsibility for the snow or weather conditions experienced during your holiday with the Ski Club of Great Britain. Where we have used the word ‘powder’ in the description of your holiday, we will endeavour to find the best available snow, but if conditions are such that no powder is available (for weather or safety reasons) we accept no responsibility. Nor do we offer a snow guarantee, but we have specially chosen resorts with good snow records. DATES OF VALIDITY OF BROCHURE 35. This brochure is valid between 1 July 2019 and 30 June 2020. CASH DECLARATION 36. Please note that, as part of the fight against terrorism, international crime and money laundering, EU Regulation (EC) No 1889/2005 requires all passengers entering or leaving the European Union through its external control points with €10,000 or more in cash (or its equivalent in other currencies or easily convertible assets – e.g. bonds, shares, traveller’s cheques etc.) to declare the sum to the customs authorities of the Member State which he/ she is entering or leaving. If you are likely to need to make a declaration under this regulation please contact the HM Revenue & Customs National Advice Service on 0845 010 9000 or visit www.hmrc.gov.uk for further information on how to comply. CONTACTING US 37. Should you need to request assistance or find yourself in difficulty or if you would like to complain about any lack of conformity perceived during your holiday with us, please contact us at: Ski Club Freshtracks Connect House 133-137 Alexandra Road Wimbledon SW19 7JY Tel 020 8410 2022 Holidays@skiclub.co.uk
Credit Ross Woodhall
NEW HORIZONS WINTER 2019/20
TO BOOK:
visit our website at skiclub.co.uk/freshtracks or give our friendly team back at Ski Club HQ a call on 020 8410 2022.
Follow us @TheSkiClub
WANT MORE!
To join us at New Horizons you’ll need to become a Ski Club Member, joining our 26,000 strong community of snowsports enthusiasts and becoming part of the oldest and largest club of its kind. You’ll unlock an incredible range of benefits and gain access to a fantastic programme of member events, from inspiring talks to monthly meetups at our venue in London. We look forward to welcoming you and for more info head to our website skiclub.co.uk