DOCUMENT REVIEW AND ITS PROCESS/WORKFLOW
We provide first level and second level (privilege) document review service to our clients. Our error rate is minimal. Besides, the first level Quality Check (QC)of the documents review is done by our QC team. Generally, we conduct in-house second level QC of the documents received. However, on client’s demand, we may hire US attorneys to conduct second level QC. Generally, our Document review company receives various documents indifferent files/formats such as doc files, pst files, tiff files, ppt files, pdf files, jpg files, wmp files, xls files, html files, etc., The project manager and the IT team works in tandem to figure out the documents received and ensure a smooth review. At times, in a non-going project, the project manager may also suggest the tool provider to add a particular spec on the review sheet depending up on the nature of the document review project with client’s suggestions. It aids in addressing client’s aspirations and concerns and facilitating a flawless and unambiguous review. At the end of each day/two days depending on the project requirement, the project manager collates the documents reviewed/QC’d according to each custodianor other list, and presents metrics to the client informing on-time progress keeping a track of the project deadlines. At the end of the project, a complete report in xls sheet is prepared detailing the total documents reviewed in various categories and sent to the client. Our document review company provides the following services for US law firms: a) Wereviewandcodeallofthedocumentsusingthetooltodetermineiftheyareresponsivetothe document requests or relate to the Litigation as per the document requests. b) We code the fields for each document : responsive ; privilege ; issue field. For certain documents, we include text in an “attorney notes” field and/or technical issues. c) In terms of coding the issue field, all relevant documents (both privileged and non-privileged) are tagged for privilege and issues. A document may be coded for more than one issue. There maybe documents that do not have any applicable issue codes, but are still coded as“ responsive.”As such, there may be separate tag called “Other” for such documents. In this case, we generally add a note in the “Attorney Notes” field to indicate why the document is relevant. d) For questions and technical problems raised by law firms, we flag the problematic documents for law firm’s attention. e) We code all responsive documents to categorize them as privileged—whether it be the attorneyclient privilege or attorney work-product doctrine. We generally code as per fields such as attorneyclient privilege; attorney work product ;attorney-client redacted; and/or non-privileged. To the extent that any documents require red actions, we include a note directing the law firm to the privileged text in the document.