Custom Print Order User Guide | 1
1
2
Brand Works home page.
Finding a Template
Product category tiles.
Print template library.
OPTION 1
OPTION 2
Browse the Brand Works Website
Select a Template from the Catalog
1. From the Brand Works homepage, scroll down until you see the product category tiles. 2. Click on the Print tile (2) to be redirected to a print template library. From here, you can browse different categories of customizable print templates. 3. Once you have located your desired template, click on its product tile to navigate to its order page.
1. Browse event templates in the latest Senior Lifestyle Event Catalog. 2. Once you have decided on a template, type the template name into the Search Bar (1) on the Brand Works website. 3. Click on the template’s product tile to navigate to its order page.
VIEW TEMPLATE LIBRARY
VIEW SL EVENT CATALOG
Custom Print Order User Guide | 2
1
3
2
Ordering
After you’ve selected a template and navigated to its order page, select your desired quantity (1) and your preference for either a high resolution PDF file for local printing, a print order, or both print and a high resolution PDF (2).
HIGH RESOLUTION PDF
Ideal for printing on-site at your community offices. After your customized PDF is approved, a download link for the high resolution PDF will be emailed to you. The file will include bleeds and trim marks.
PRINT ORDERS
Print orders will be shipped to your community within 7-10 days after your order has been approved by your RDO. Please make sure you allow sufficient time for approval and shipping times.
Once you have input your order preferences, click the Start Editing button (3).
Custom Print Order User Guide | 3
Customize Update the community logo 1. Select the Images tab between the data input panel and the preview panel. 2. Open the Library Images menu. 3. Click the Browse button. 4. Open the Store Images menu by clicking the arrow to the left of the menu title. 5. Open the Community Logos menu by clicking the arrow to the left of the menu title. 6. Community logos are grouped in alphabet letter groups. Open the appropriate letter group for your community by clicking the arrow to the left of the menu title and select your community’s name. (Community names beginning with the letter The will be under the first letter of the next word.) 7. Three different logo color options will appear. Click and drag the appropriately colored logo for your template to the community logo in the preview. Once a green box appears around the logo in the preview, release the mouse and drop the logo into the box. !
NOTE: Be very careful to drop the logo into the logo box and not the background box. If accidentally dropped into the background box, you will need to return to the product page for your desired template and restart the ordering process. Place your community logo first before proceeding with any additional template customization.
1 ! 2
3
4 5 6
7
Custom Print Order User Guide | 4
Additional Customization To proceed with additional customization, select the Variables tab (8) from the menu located between the data input panel and the preview panel. Use the additional fields to customize the flyer to your community and/or event.
1. PET FRIENDLY SYMBOL This checkbox toggles the Pet Friendly symbol on and off. When it is selected, the Pet Friendly symbol will appear on the flyer. All communities that allow pets should make sure the Pet Friendly logo is checked.
2. IMAGE OPTIONS A template may have multiple images for you to select from. If this is the case, checkboxes will appear next to the image options. Select the box next to the image you would like for your selected template. There are two kinds of images: Lead Generation - Targeted at potential community residents. These images always feature seniors. Referral - Targeted at professionals or organizations that may refer potential community residents.
3. DAY, DATE & TIME Day of the week, date (formatted with the month spelled out followed by the numerical day of the month), and time (formatted the same as the example displayed here) are mandatory fields that must be filled out at the time the order is placed.
4. PHONE The phone number is a mandatory field that will automatically format any 10-digit phone number you enter to match the format featured in your template, regardless of how it might be formatted in the data entry field.
5. LEVELS OF CARE Check the boxes next to all levels of care your community offers.
6. AL LICENSE # Input your community’s assisted living or personal care license number. If your community has an AL or PC license number, it must be present on all collateral. If your community does not have an AL or PC license number, delete the text from this field and leave it blank.
7. ADDRESS BLOCK The address block consists of the street address, city, state (use state abbreviations in all caps. Ex: TX) and zip code.
ADDITIONAL DATA FIELDS The variables listed on this page are examples of the most common customization fields that might show up on a template. All of these might not be present on your selected template, and additional fields not covered in this section may also be present on a template. If you need additional explanation about a particular field, or experience any issues with a template, please do not hesitate to contact support at 913-563-4548 or seniorlifestyle@grapevinedesigns.com.
8
Custom Print Order User Guide | 5
Complete Order
N E E D H E L P ? C O N TA C T S U P P O R T F O R A S S I S TA N C E 913-563-4548 or seniorlifestyle@grapevinedesigns.com
Checkout 1. Once customization is complete, click the Go to Shopping Cart button in the upper right hand corner of the window and follow the remaining instructions. 2. A Save pop-up box will appear. Here you can change the document name if you would like. Click Save to continue. 3. After saving, you will be redirected to your shopping cart. Here you can review your order details and download a view-only PDF preview (located under the preview image on the lefthand side of the item’s shopping cart entry). It is highly recommended that you take time to carefully review the PDF preview for accuracy. Refunds will not be issued for typos and other user-input errors. 4. If you need to make additional edits to the customized elements on your order, click Edit under the item’s preview image. 5. If you would like to make changes to the quantity or PDF preferences for an item in your shopping cart, select Edit Item at the far right of the item’s shopping cart entry. 6. If the item you are ordering needs to be delivered by a certain date or you have other special instructions, click Comments on the far right-hand side of the product’s shopping cart entry and record these details in the Comments pop-up box. Press the
5
4
6
3 7
2
8
9
Save button in the Comments pop-up box to continue. 7. If, after review, your order appears to be accurate, click the Checkout button. 8. You will be prompted to enter shipping and contact information if you do not already have these set up on your Brand Works account. 9. After specifying the delivery address and preferred shipping service, click the Next button. 10. The next page of the checkout process will allow you to review your order one last time. Click Place Order when you are ready to place your order.
Approval All orders are subject to official Senior Lifestyle approval for quality control purposes. Your order will be processed pending approval. Print orders will arrive within 7-10 days. High resolution PDFs will be emailed shortly after receiving approval. If the order does not pass the approval process, you will be notified via email.