Redington Value Journal - July 2019

Issue 34 // July 2019

Redington Value strengthens RPA offerings with Automation Anywhere Regional customers can future-proof their RPA journey with Automation Anywhere’s enterprise-grade platform Robotic Process Automation (RPA) provider Automation Anywhere has entered into a distribution agreement with Redington Value, Redington Gulf’s value-added arm. The collaboration will help Automation Anywhere to strengthen its market capabilities across Middle East and Africa by efficiently catering to the growing demand for automation.

“We are excited to announce this partnership with Redington as this further expands our reach, as we enable future of work to lead enterprises across Middle East. Digital transformation is fuelling new business models and cognitive RPA is clearly emerging as the first step as our customers embark in this journey. We are witnessing significant demand from Middle East across

industries and this partnership will enable our customers to increase productivity, customer experience and accelerate growth,” said Milan Sheth, EVP IMEA and ROW, Automation Anywhere.

RPA is increasingly enhancing business efficiencies as it allows organisations to significantly reduce costs, offer a seamless and improved customer experience, drastically lower operation risks and boost employee productivity.

Ramkumar Balakrishnan, chief operating officer, Redington Gulf, said, “We believe Automation Anywhere’s best-in-class RPA solutions will further enable regional organisations to fast track their business goals towards becoming digitally

empowered. We will work closely with our channel partners to successfully deliver the innovations from Automation Anywhere to our enterprise customers in the region.”

Regional customers can now future-proof their RPA journey with Automation Anywhere’s enterprise-grade platform, which unites sophisticated RPA, Artificial Intelligence (AI) and embedded analytic technologies.

Automation Anywhere provides the most intuitive and AI-augmented RPA technology experience while simultaneously assuring customers of fastest scalability, bank-grade security architecture and complete support ecosystem at every stage.

Ramkumar Balakrishnan, COO, Redington Gulf

Microsoft Cloud datacenter regions now available in the UAE New cloud regions in Abu Dhabi and Dubai will accelerate digital transformation to help enable job creation, entrepreneurship and economic growth across the Middle East Microsoft took a significant step in its support of digital transformation across the Middle East, as it launched two new cloud regions

in the United Arab Emirates. These new regions – Microsoft’s first in the Middle East – will empower customers and partners to embrace

the benefits of the Fourth Industrial Revolution and achieve more.

The new cloud regions in Abu Dha-

bi and Dubai join Microsoft’s global cloud infrastructure – one of the largest and most secure in the world >> Continued on page 4

Redington Value is a value added distributor for the following brands in parts of Middle East & Africa

For more information, please write to sales.value@redingtonmea.com

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July 2019 / 03

Redington Value Inks Distribution Agreement with Cohesity The addition of Cohesity’s software-defined data management solutions strengthens Redington Value’s offerings in the Middle East and Africa markets Redington Value, the value-added arm of regional distribution behemoth Redington Gulf, has announced a distribution agreement with San José-based software-defined data management provider, Cohesity, for the Middle East and Africa markets.

Cohesity makes it simple for organizations to backup vast arrays of enterprise data across on-premises, cloud and edge environments. Cohesity also solves critical challenges pertaining to mass data fragmentation. Cohesity’s data management solutions solve these fragmentation challenges by consolidating backup, archiving, dev/test, file shares, object stores and analytics onto a single, web-scale hyperconverged platform. Organizations can run applications on that same platform. This makes it much easier to manage, analyze, and gain insights from data.

The Cohesity Platform is available both as a turnkey appliance and a software solution that can be implemented on specific reference hardware architectures.

“Cohesity’s disruptive hyperconverged technology will provide our partner ecosystem with an opportunity to distinguish their businesses and stand out in a competitive marketplace,” said Ramkumar Balakrishnan, Chief Operating Officer, Redington Gulf. “The partnership will bolster our existing portfolio and enrich our offerings, further cementing our commitment to regional customers and channel partners.”

Redington Value will begin onboarding new partners to efficiently take Cohesity solutions to market while simultaneously conducting training workshops for existing channel firms.

“We are looking forward to working closely with our partner community to reduce the complexities around backing up, managing and making enterprise data more productive through Cohesity solutions,” added Balakrishnan.

Redington Value will provide its partner ecosystem with in-depth

New Dell EMC advancements enable businesses, universities and leading researchers to innovate globally

Johannes Kunz

Head of channel sales EMEA, Cohesity

support around sales, pre-sales, training, consultancy and postsales among other areas.

“Redington Value brings together the end-to-end ecosystem and support that we value greatly in a distribution partner,” said Johannes Kunz, head of channel sales EMEA, Cohesity. “Redington Value’s distribution expertise across the Middle East and Africa will be instrumental in helping us continue our high-growth path.

Redington Value also has strong relationships with the majority of our existing channel and alliance partners, which we believe will provide a seamless transition and increased delivery of sales as we expand.”

Salesforce to acquire Tableau Tableau will be positioned to further its mission to help the world see and understand data Salesforce, the global leader in CRM, and Tableau Software, the leading analytics platform, have entered into a definitive agreement under which Salesforce will acquire Tableau in an all-stock transaction.

“We are bringing together the world’s #1 CRM with the #1 analytics platform. Tableau helps people see and understand data, and Salesforce helps people engage and understand customers.

It’s truly the best of both worlds for our customers--bringing together two critical platforms

that every customer needs to understand their world,” said Marc Benioff, Chairman and coCEO, Salesforce. “I’m thrilled to welcome Adam and his team to Salesforce.”

“Joining forces with Salesforce will enhance our ability to help people everywhere see and understand data,” said Adam Selipsky, President and CEO of Tableau. “As part of the world’s #1 CRM company, Tableau’s intuitive and powerful analytics will enable millions more people to discover actionable

Dell Technologies simplifies path to innovation with AI and HPC

insights across their entire organizations. I’m delighted that our companies share very similar cultures and a relentless focus on customer success. I look forward to working together in support of our customers and communities.”

With Tableau, Salesforce will play an even greater role in driving digital transformation, enabling companies around the world to tap into data across their entire business and surface

At ISC High Performance 2019, Dell Technologies announced details of new solutions, reference designs, customer collaborations and partnerships designed to advance and simplify the deployment of AI, deep learning (DL) and high performance computing (HPC).

Dell EMC has expanded its portfolio of Ready Solutions for AI to include Deep Learning with Intel. This new Dell EMC Ready Solution, co-developed with Intel, helps enable organizations to deliver on the combined needs of their data science and IT teams, and benefit from deep learning.

Dell EMC Ready Solutions for AI help customers accelerate time to insights by providing pre-designed and pre-validated solutions ideal for ML and DL. The Deep Learning with Intel design can reduce total cost of ownership by up to 24% over a three-year period while providing double the compute time and 10 times the storage capacity than running the same workload on a leading public cloud AI service, according to research and analyst firm Enterprise Strategy Group. It is the first industry solution with Nauta software, an Intel-led open source initiative for distributed deep learning using Kubernetes. Dell EMC Ready Solutions for AI are powered by Dell EMC PowerEdge servers, PowerSwitch networking, and Isilon scale-out NAS storage.

Dell EMC is expanding its Ready Solutions for HPC Digital Manufacturing with new and updated designs for Altair HyperWorks, ANSYS Fluent, ANSYS Mechanical, Dassault Systèmes SIMULIA, LSTC LS-DYNA and Siemens’ Simcenter STAR-CCM+ software.

These designs combine the flexibility of customized HPC systems with the speed, simplicity and reliability of pre-configured systems, enabling manufacturing, engineering and design-focused organizations to run complex design simulations, including structural analysis and computational fluid dynamics.

The new Ready Solutions for HPC Digital Manufacturing designs leverage Dell EMC PowerEdge servers, PowerSwitch networking and PowerVault storage, backed by a single point of contact for support with additional service options. The new Ready Solutions also benefit from the 2nd Generation Intel Xeon Scalable processors available now in several PowerEdge servers, including the four-socket PowerEdge R840.

>> Continued on page 5

For more information, please write to sales.value@redingtonmea.com

July 2019 / 04 >> From page 1

Microsoft Cloud datacenter...

– to provide organizations, enterprises and developers in the UAE with access to scalable, highly available, and resilient cloud services while maintaining data residency, security and compliance needs. The new UAE locations will also deliver increased performance for Microsoft Cloud services to Middle East customers and partners.

“These new cloud regions in the UAE are the dawn of a new era, driving digital transformation, economic growth and job creation,” said Sayed Hashish, Regional General Manager, Microsoft Gulf. “We are committed to empowering every person and every organization on the planet to achieve more. Now, more customers in the Middle East can move with confidence to the trusted and intelligent Microsoft Cloud. They will be more competitive as they start their digital transformation journeys – engaging customers, empowering employees, optimising operations, and reinventing products and services.”

Microsoft Azure and Microsoft Office 365 are generally available from the new cloud regions in the UAE. Azure, an ever-expanding set of cloud services, offers computing, networking, databases, analytics, artificial intelligence and Internet of Things (IoT) services to help organizations overcome their business challenges. Office 365 empowers customers to get more done on any device, through cloud-based productivity solutions providing email, collaboration, conferencing, enterprise social networking and business intelligence. Dynamics 365 and Power Platform, offering the next generation of intelligent business applications and tools, are anticipated to be available from the cloud regions in the UAE by the end of 2019.

Microsoft provides expertise in data protection, security and privacy as well as the industry’s broadest set of compliance certifications to help customers manage compliance with supported industry standards and regulations such as ISO 27001/27018, SSAE 18 SOC, and GDPR. Data residency in the UAE will help enable government organizations and enterprises to comply with in-country regulatory frameworks and decrease the obstacles for cloud adoption. This allows, for example, public sector departments to revitalize their service delivery with the ability to improve data gathering, promote teamwork, portal development and analytics.

Regional organizations of all sizes from across all industries have placed their trust in the Microsoft Cloud. These include the Emirates Group, Emaar Properties, Majid Al Futtaim, Jumeirah Hotels and Resorts, Landmark Group, Abu Dhabi

Global Markets (ADGM), Miral, Daman Insurance, RAK Ceramics, Imdaad, Gulf Air, Viva, Kuwait Finance House, and Dubai World Trade Center. Entities from sectors such as government, aviation, financial services, manufacturing and healthcare are among those that are already benefiting from the new cloud regions. These include Dubai Airports, Etihad Airways, Mubadala Development Company, Mashreq Bank, The First Group, Network International, and Shelf Drilling.

Microsoft has been working closely with Abu Dhabi Digital Authority (ADDA) and Dubai Electronic Security Center (DESC) to enable compliant adoption of Cloud Services by the UAE government and semi-government entities.

Microsoft is also the first cloud service provider in the UAE to achieve DESC’s Cloud Service Provider certification.

Microsoft also anticipates the cloud services delivered from the UAE to have a positive impact on job creation, entrepreneurship and economic growth across the region. The International Data Corporation (IDC) predicts that cloud computing and the Microsoft ecosystem is set to bring more than half a million jobs to the Middle East, including Egypt, Saudi Arabia and the UAE between 2017 and 2022. The World Bank has reported that for every job created in technology, more than four jobs are created across all occupation and income groups.

With a pool of Microsoft engineers, data scientists and experts contributing to the digital transformation journeys of Middle East customers and their migrations to the cloud, Microsoft continues to help bridge the skills gap amongst the IT community in the region and enhance their technical acumen for cloud services. Through Microsoft Cloud Society, which has trained over 150,000 IT professionals in the Middle East & Africa, companies will further benefit from the increased availability and performance of cloud services delivered from UAE to help realize the business benefits of cloud and upskill them in migrating and managing their cloud infrastructures.

Opportunity for partners The new cloud regions in the UAE bring a massive opportunity for partners in the Gulf to grow their revenues and customer bases. More than 1,800 certified Microsoft partners from the region will play a pivotal role in supporting government and private organizations to embark on their cloud journeys.

As a strategic partner, Etisalat is collaborating closely with Microsoft in line with its goal to provide end-to-end digital solutions to its customers and breadth of expertise in managed services.

By offering cloud-based solutions to the country’s Government institutions, large enterprises, small-medium businesses, and start-ups, Etisalat is enabling them to drive digital transformation by migrating to the cloud faster.

For more information, please write to sales.value@redingtonmea.com

Business and IT heads recognize AI can transform the Contact Center Global Survey sponsored by Avaya finds organizations worldwide have increased investment in AI by 23 percent in 12 months and are set to double it within 2 years

Chris McGugan

Avaya SVP, Solutions & Technology

Avaya has published a global survey of nearly 2,800 IT and business decision leaders from 17 countries which found that over 90 percent see AI as a crucial element in the digital transformation of their organization and 94 percent recognize the ability of AI to transform the performance of their contact center. The study also revealed that 81 percent believe failing to properly adopt artificial intelligence now will cost their company throughout the next decade. However, 42 percent of organizations admitted they are currently only 40-60 percent through their implementation of AI in the contact center.

“AI: The De Facto for Contact Center Experience” is a new research report conducted by Vanson Bourne and sponsored by Avaya, that looks at AI in the contact center, including the current status of implementation, practical implications and the benefits and challenges of AI. The global survey saw 32 percent of respondents from the Americas, 43 percent from EMEA and 25 percent from Asia Pacific.

While the overwhelming majority of respondents’

July 2019 / 05 organizations are using AI within their contact center for improving customer self-service (47 percent), resolving customer issues faster (44 percent) and predicting customer needs (41 percent), the report found that over a third of respondents are doing so via chatbots to interact with customers, considered by some to be one of the most basic forms of AI. The survey found respondents are looking to go beyond chatbots, but need help in doing so effectively.

Even though only a quarter (25 percent) of respondents’ organizations have fully implemented an AI strategy, over half (51 percent) want to expand the number of areas of their business where AI is implemented.

For example, roughly 40 percent would like to predict caller intent with speech analytics and/or analyze caller emotion to optimize the experience of engaging via phone.

As AI becomes more prominent, 85 percent of decision makers cite that they will need to seek out more third-party support to fully integrate the technology into their contact center.

Chris McGugan, Avaya SVP, Solu-

tions & Technology said, “Anticipating customer needs and leveraging AI to better meet those needs leads to higher first contact resolution rates for customers and ultimately financial gains for the organizations effectively utilizing AI in their contact centers. Additionally, as customers transition from static matching to utilizing AI in behavioral pairing such as skills based routing or proactive outbound messaging, agents are empowered and fully contextually aware to monitor and manage the full customer journey all from a single, intuitive user interface leading to flexible, automated decision making in the future.”

By implementing AI, 55 percent of respondents cited both a better experience for customers and increased customer satisfaction.

While at least a third surveyed also noted other expected benefits such as predictive analytics, improved revenue and higher lifetime value.

When it comes to developing an AI solution in-house or buying from a third party, 52 percent of respondents in all regions cited a mix of inhouse and third-party development as preferable.

>> From page 3

Salesforce to acquire... deeper insights to make smarter decisions, drive intelligent, connected customer experiences and accelerate innovation.

With Customer 360, only Salesforce can provide companies with a complete, intelligent view of their customers across every touchpoint— sales, service, marketing, commerce and more. Salesforce pioneered AI for CRM with Salesforce Einstein, and today delivers AI-powered analytics for sales and marketing. Tableau will make both Customer 360 and Salesforce’s analytics capabilities stronger than ever, and enable the company to reach a much broader set of customers and users.

Tableau pioneered self-service analytics with an intuitive analytics platform that empowers people of any skill level to work with data.

More than 86,000 organizations around the world, such as Charles

Adam Selipsky

President and CEO, Tableau

Schwab, Verizon, Schneider Electric, Southwest and Netflix, rely on Tableau to help them see and understand data.

Tableau will be positioned to scale and further its mission to help people see and understand data. Following the acquisition close, Tableau will operate independently under the Tableau brand, driving forward a continued focus on its mission, customers and community. As part of the world’s #1 CRM company, Tableau will remain headquartered in Seattle, Wash. and will continue to be led by CEO Adam Selipsky and the current leadership team.

Organizations can lose $20 Million in a year due to poor data management According to the latest industry survey results released from Veeam Software, the leader in Backup solutions that enable Cloud Data Management, 73% of organizations admit to not being able to meet users’ demands for uninterrupted access to data and services, costing the typical company $20 million a year.

However, this year’s study shows that organizations are acting to combat this, with nearly three-quarters (72%) looking to embrace Cloud Data Management, often by exploiting hybrid cloud capabilities, to ensure success and drive more value from their data.

The 2019 Veeam Cloud Data Management Report surveyed more than 1,500 senior business and IT leaders from 13 countries and found that respondents are aware of the importance of data management to their business’ success, pointing to greater productivity today, and the potential to drive business transformation

in the future.

ment initiatives

Middle East Survey Findings:

The big benefits of digital transformation to Middle Eastern businesses o 44% view the deployment of digital technology as critical to success in next 2 years o $124 million can be added in additional revenue annually through the use of digital initiatives o 80% see productivity benefits of Intelligent Data Management

Addressing Data Management Challenges o 93% of organizations will have Cloud Data Management initiatives in place by the end of 2019 to drive success o The average enterprise is investing $41 million in transformational technologies Companies on the journey to become a more intelligent business have four defining attributes o Cloud Data Management - 76% have SaaS deployments, citing security and flexibility as key o Capabilities - 89% see increasing employee skills as critical to the success of Intelligent Data Management initiatives o Culture - 66% believe company culture must be more open to digital o Confidence - 97% have confidence in Intelligent Data Manage-

Maturity of Digital Initiatives o Only 24% of enterprises in the Middle East describe their digital initiatives as mature.

The 2019 Veeam Cloud Data Management Report found that organizations are on a journey to become a more intelligent business, meaning they are leveraging technologies such as Cloud Data Management and AI to create a real-time view of the collective business and the abili-

Claude Schuck

Regional Manager, ME, Veeam

ty to act intelligently on that insight.

“Cloud has stopped being something CIOs and IT managers talk about but don’t necessarily implement and has become a must-have for any digital business. At the same time, data management is taking on an increasingly crucial role. Organizations are beginning to understand their data better and being able to access the right data at the right time, and recover it when it’s lost or damaged, can determine the success of a business,” says Claude Schuck, regional manager, Middle East at Veeam.

For more information, please write to sales.value@redingtonmea.com

July 2019 / 06

Fortinet rapidly expands its partner focused Security as a Service Cloud offerings Now offers Appliance, Virtual Machine, Native Cloud and SaaS delivery of the Security Fabric easy-to-implement, easy-to-manage, flexible, and scalable as their business grows. In addition, the broad FortiCloud Services portfolio enables customers to consolidate their number of security vendors to streamline threat correlation.

Jon Bove Vice President, Channel Sales, Fortinet Fortinet, a global leader in broad, integrated and automated cybersecurity solutions, announced it is rapidly expanding its partner-focused Security-as-a-Service (SaaS) cloud offerings with additional FortiCloud solutions, providing the industry’s most extensive collection of Management-as-a-Service (MaaS) and SaaS services. The breadth of services available provides Fortinet partners and customers the opportunity to select cloud security and management offerings that are

FortiCloud Services currently includes 10 MaaS and SaaS offerings, including FortiGate Cloud Service, Fortinet’s cloud-based firewall management tool, which is experiencing rapid growth and already has over 550,000 subscriptions. Similarly, FortiSandbox Cloud has an adoption rate that has grown more than 300% to eclipse 125,000 licensed users. Those customers looking for valuable performance extensions to their FortiGate UTM, can also tap into the benefits of FortiMail SEG, FortiWeb WAF and more.

“Fortinet is helping partners and customers to accelerate cloud adop-

tion by providing the most extensive offering of security MaaS and SaaS offerings in the industry”, said Jon Bove, Vice President, Channel Sales at Fortinet. “FortiCloud Services provides our partners the opportunity to offer their customers both proven and easy to implement, manage, and scale security solutions.”

FortiCloud Services provide end-user customers with platform options.

Many of the services are available on multiple platforms such as appliance, virtual machine, and cloud, offering partners and customers the ability to tailor their FortiCloud services to suit their individual needs.

FortiCloud Services includes the following MaaS and Saas offerings: • FortiGate Cloud: Fortinet’s cloudbased firewall management tool • FortiAP: Providing integrated and secure wireless access • FortiExtender: The company’s se-

cure LTE wireless WAN extender, providing 3G/4G connectivity for reliable broadband to the internet • FortiSwitch: Delivers a secure, simple, scalable Ethernet solution with outstanding security, performance, and manageability • FortiManager: Offers customers automation-driven and single paneof-glass management capabilities • FortiPresence: Fortinet’s WiFi presence analytics and customer engagement solution • FortiToken: Offers customers secure cloud management of two-factor authentication (2FA) for FortiGate • FortiCASB: Offers customers cloud security analytics and posture management • FortiMail: Fortinet’s hosted email security • FortiWeb: The company’s cloudbased web application firewall-asa-service

Malwarebytes simplifies enterprise endpoint security orchestration with ServiceNow integration The Malwarebytes’ Cloud Platform provides centralized management for enterprise endpoint protection and response Malwarebytes announces the certified product integration of Malwarebytes’ Cloud Platform and ServiceNow Security Incident Response.

This key integration elevates Malwarebytes’ ability to simplify enterprise security deployments by enabling customers to take action from the Now Platform in response to security threats.

“Endpoint security has become increasingly complex and difficult to manage, putting a lot of stress on understaffed security teams to sort through endless alerts and manage the risk that comes with increasingly diverse business cloud tools,” said Akshay Bhargava, Senior Vice President of Products, Malwarebytes.

“The endpoint is the first line of defense in enterprise security, making

it a prime target for cybercriminals.

This latest partner integration with the Malwarebytes Cloud Platform mean that organizations can easily catch, quarantine and eliminate issues without impacting end-user productivity.”

Together, Malwarebytes endpoint security and ServiceNow Security Incident Response orchestrate threat and remediation intelligence workflows so security teams can identify, prioritize, and automatically remediate affected endpoints. Customers can respond to security threats faster than ever before.

“Security teams today are completely overwhelmed and understaffed,” said Odin Olson, Senior Director, Business Development, Security

For more information, please write to sales.value@redingtonmea.com

Business Unit at ServiceNow. “Malwarebytes automates threat detection and feeds that intelligence into ServiceNow to speed investigation and remediation. This relieves the manual burden on security teams and allows them to better protect endpoints.”

The Malwarebytes’ Cloud Platform provides centralized management for enterprise endpoint protection and response. Built to be extensible, technology integrations with the Malwarebytes Cloud Platform simplify security complexity by enabling threat response orchestration across disparate IT environments.

The easy-to-use Malwarebytes Cloud Platform integrates with security and IT systems to extend au-

Akshay Bhargava

SVP of Products, Malwarebytes

tomated response workflows across siloed IT teams, giving security professional the ability to discover and secure any endpoint on their network with ease.

July 2019 / 07

Partners see increased avenues for growth with Nutanix and HPE Partnership New Collaboration Provides Incentives and Further Opportunities to Build Partner Businesses with Nutanix and HPE Nutanix, a leader in enterprise cloud computing, announced opportunities and benefits for joint Nutanix and Hewlett Packard Enterprise (HPE) partners following the companies’ recently announced agreement. In the agreement, Nutanix will provide its Enterprise Cloud OS software to HPE to sell as-a-service (aaS) via the HPE GreenLake partner ecosystem. In addition, joint Nutanix and HPE partners will be able to sell DX appliances, a new appliance series built with HPE servers and factory-installed Nutanix Enterprise Cloud OS software.

These new DX appliances with Nutanix software and HPE hardware will provide joint customers with an additional option to leverage Nutanix’s industry-leading software with one of the largest server vendors worldwide. Customers who previously ran Nutanix’s Enterprise Cloud OS software on HPE hardware will benefit from a fully supported solution from both companies. Furthermore, net-new customers ready to adopt HCI technologies will be able to leverage a fully integrated solution.

Since announcing the agreement to work together with HPE, Nutanix has already seen a rousing response from its partner community. Partners who sell the brand new DX appliances will continue to grow their business, and maximize the benefits and incentives within both Nutanix and HPE partner programs. Additionally, Nutanix is investing in enhanced resources to enable partners to ramp the solution quickly, and will enable and engage with partners at the Nutanix .NEXT Conference in Anaheim, beginning today through May 9.

“Nutanix continues to stand by our commitment to extend customer choice and meet customer demand,” said Chris Kaddaras, SVP Americas and EMEA Sales, Nutanix.

“We’ve seen validation of this mission both in recognition from industry analysts and with our successful partner ecosystem. This new collaboration with HPE builds on that focus and increases customers’ options for building their hybrid cloud datacenters, which empowers our partners with a further avenue to build their revenue streams.”

The financial industry is one of the most data driven industries.

Regulatory requirements mean financial ins�tu�ons need to store many years of transac�on data and the enormous data deluge is just wai�ng to be tapped in order to unlock value from this informa�on tsunami. Big Data Analy�cs provides significant opportuni�es to BFSI sector to outshine their compe��on through deep analy�cs insights which can guide them on as to how they can provide a higher level of service and create more value.

How can TCG Digital Help?

Our award winning analy�cs pla�orm tcg mcube, has brought in a unique self-service Advanced Analysis module with its latest release. tcg mcube brings you an Analy�cs workflow template with drag and drop GUI for crea�ng, experimen�ng and execu�ng Machine learning and advanced analy�cs models along with prebuilt use cases (with the algorithm used) for your specific industry.

For modern enterprises, which are looking for answers to realize tangible business value from their analy�cs investments, this has proved to be a transforma�onal step to achieving excellence in analy�cs ini�a�ves. We are offering the power of massively parallel distributed compu�ng with an easy user interface for picking out any data, of TB scale size, from any variety and number of sources and carrying out the prepara�ons and model building / training in a synchronized workflow.

Representa�ve sample of your day to day challenges which we could help address: #

Problem Statement

Unavailability of unstructured data for enriching customer profile.

tcg mcube relies on an in-memory NoSQL data store called Elas�csearch for storage and indexing of data. The advantage of this data store is that it can index and structured and unstructured data with equal ease.

Structured data for a customer profile will come from the Customer Database. This informa�on can be enriched greatly by adding on the analysed content from unstructured data sources e.g. as feedback, complaints, etc

2

Real Time stream data like transac�on logs, events, clickstream, human interac�on data from CRM, Social feeds are not being ingested.

For real �me stream data ingest, tcg mcube employs stream buffering with Ka�a. Stream packets are queued on a scalable cluster and listening construct at the end of the queue ingests the data directly into Elas�csearch store where the informa�on is indexed and available for analy�cs on-write.

3

Data are not consolidated in a single place and are distributed across mul�ple source system, hence becomes difficult to cnnect to the respec�ve system to extract data and create models.

Solu�on incorporates as single store as repository of all data that needs to be analyzed. Raw data loaded on to the store, does not need to be downloaded into any other device for further computa�on. Running the required models on the data store can be achieved by u�lizing the distributed processing capabili�es of the storage cluster itself.

4

Time taken to create any model is very high because of lack of compute power available to them.

Dis�buted compu�ng on a mul�-node cluster is the way this problem can be addressed. tcg mcube facilitates this effec�vely

1

tcg mcube has 800+ pre-built algorithms and samples include: Regression Models (Random Forest Regression, H20 Neural Networks, Isotonic Regression, AFT survival etc) Classifica�on Models (Decision Tree Classifier, Random Forest Classifier, Mul�layer Perceptron Network, Naive Bayes etc) Chi-square method for feature Selec�on and ALS for Recommenda�on System And many, many more...

For more information, please write to sales.value@redingtonmea.com

July 2019 / 08

Microsoft and Oracle to interconnect Microsoft Azure and Oracle Cloud

This partnership delivers direct, fast and highly reliable network connectivity between two clouds

Scott Guthrie

EVP, Microsoft’s Cloud and AI division

Microsoft Corp. and Oracle Corp. have announced a cloud interoperability partnership enabling customers to migrate and run mission-critical enterprise workloads across Microsoft Azure and Oracle Cloud.

Enterprises can now seamlessly

connect Azure services, like Analytics and AI, to Oracle Cloud services, like Autonomous Database. By enabling customers to run one part of a workload within Azure and another part of the same workload within the Oracle Cloud, the partnership delivers a highly optimized, bestof-both-clouds experience. Taken together, Azure and Oracle Cloud offer customers a one-stop shop for all the cloud services and applications they need to run their entire business.

Connecting Azure and Oracle Cloud through network and identity interoperability makes lift-andimprove migrations seamless. This partnership delivers direct, fast and highly reliable network connectivity

between two clouds, while continuing to provide first-class customer service and support that enterprises have come to expect from the two companies. In addition to providing interoperability for customers running Oracle software on Oracle Cloud and Microsoft software on Azure, it enables new and innovative scenarios like running Oracle E-Business Suite or Oracle JD Edwards on Azure against an Oracle Autonomous Database running on Exadata infrastructure in the Oracle Cloud.

“As the cloud of choice for the enterprise, with over 95% of the Fortune 500 using Azure, we have always been first and foremost focused on helping our customers

thrive on their digital transformation journeys,” said Scott Guthrie, executive vice president of Microsoft’s Cloud and AI division. “With Oracle’s enterprise expertise, this alliance is a natural choice for us as we help our joint customers accelerate the migration of enterprise applications and databases to the public cloud.”

“The Oracle Cloud offers a complete suite of integrated applications for sales, service, marketing, human resources, finance, supply chain and manufacturing, plus highly automated and secure Generation 2 infrastructure featuring the Oracle Autonomous Database,” said Don Johnson, executive vice president, Oracle Cloud Infrastructure (OCI).

“Oracle and Microsoft have served enterprise customer needs for decades. With this partnership, our joint customers can migrate their entire set of existing applications to the cloud without having to re-architect anything, preserving the large investments they have already made.”

Huawei drives 5G adoption to accelerate digital transformation

The company is working together with operators and partners to expand 5G to various industries During MWC Shanghai 2019, Huawei held the 5G is ON Summit based on the theme of “5G-driven Digital Upgrades”. Ryan Ding, Executive Director of the Board and President of the Carrier BG of Huawei, delivered a keynote speech titled Industries + 5G, Enabling New Growth at the summit.

“Huawei has so far gained 50 5G commercial contracts and shipped more than 150,000 base stations.”

Ding said. “Globally, 5G is gaining strong momentum in its commercial adoption. Since the first half of this year, a good number of countries, including South Korea, UK, Switzerland, Italy, and Kuwait, have commercially launched 5G networks, 2/3 of which were constructed by Huawei. Industries are starting to embrace 5G and 5G is starting to explode into prominence by promoting a comprehensive digital transformation and improving efficiency in many industries. Huawei’s

modular and full-series solutions will put operators in unique positions to build green, converged, and ultra-lean 5G commercial networks that drive continuous growth.”

5G networks are bringing VR, AR, and other ultra-HD video services to Mobile Video 3.0, and this premium experience is compelling users to change their behavior patterns.

Two months after 5G was commercially launched in South Korea, the country’s 5G user base have grown to one million, with daily average traffic per person of 1.3 GB. 5G’s ARPU is 75% higher than in 4G, but the per-GB price is 90% less, meaning that both users and operators benefit.

5G technologies also enjoy ultra-high data rates, making them a big disruptor in the provision of high-definition, high-speed, and cost-efficient services across various industries.

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Traditionally, live TV broadcasting requires broadcasting vehicles worth at least CNY80 million and 150 onsite workers for recording, editing, transmission, and broadcasting -not to mention the high costs arising from costly satellite transmission.

But things change with cloud broadcasting, where a less-thanCNY10,000 package that contains a 5G CPE and five workers are sufficient. Real-time video is sent back to TV stations over 5G networks, so broadcasts can happen anywhere, anytime.

In policing, 5G drones can be rapidly dispatched to scenes without facing the space restrictions ground officers are limited to. 4K HD videos are sent back to the command center

in real time so that centralized surveillance and commanding can be implemented to ensure that details are fully captured.

At the summit, Ding presented a video demonstrating how 5G connects various industries, such as smart transport, smart policing, smart healthcare, smart entertainment, and smart ports. Huawei offers a broad range of modular and full-series solutions, including Massive MIMO, Blade Site, and BookRRU, to help global operators build green, converged, and ultra-lean 5G networks.

July 2019 / 09

EVENTS

Mobile Iron-Tecnical Boot Camp, Riyadh, 22 May 2019

Splunk-For Rookies Workshop-Riyadh, 29 May 2019

VMware VSP and VTSP Bootcamp - Dubai - 26 June 2019

The Veeam Academy held at Redington’s Dubai office saw a good turnout

Sunny Ghai, Pre-Sales Executive from Redington makes the presentation at Veeam Academy

Veeam Academy - 19 June 2019

Fortinet - Protect Your Data Center With Effective And High-Performance Security - 20 June 2019 - Kenya

Huawei - IP Partner Training - 12 June 2019 - Kenya

Cisco - Are You Ready For The New Era Of Networking - 5 June 2019 - Rwanda

For more information, please write to sales.value@redingtonmea.com

July 2019 / 10

EVENTS

Cisco - SMB X-Architecture Solutions - 26 June 2019 - Kenya

Cisco - SMB Partner Session - 6 June 2019 Rwanda

Palo Alto Networks - Security In Complex Networks How To Sell And Position Palo Alto Networks Products - 26 June 2019 Kenya

Splunk - Technical Enablement Session - 12 June 2019 - South Africa

Symantec - Executive Customer Event - 11 June 2019 - Kenya

Fortinet - Partner Enablement Session - 27 June 2019 - Kenya

Veeam - Next Generation Data Protection - 11 June 2019 - Kenya

HPE & Redington - Africa Partner Roadshow 11 June 2019 - Ghana

For more information, please write to sales.value@redingtonmea.com

Splunk - Sales Enablement Session - 11 June 2019 - South Africa

Veeam Availability Platform - Learn From the Expert - Deployment, Design & Architecture Best Practices-13 June 2019 - Kenya

Super-fast setup Forget the hard-to-read user manuals

Easy-to-use

Mobile app and web-based management

Security you can trust Industry-leading security and reliability

Get BIG Wi-Fi performance in 3 small steps

Arubainstanton.com | For more information, please write to: sales.value@redingtonmea.com