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CASE STUDY
Solutions for better workflow Faisal Jassim Trading Company has successfully implemented several initiatives including a BI portal for effective decision making Faisal Jassim Trading Company, Known as FJ Group, , established in 1988, specializes in engineering, manufacturing and trading of products and systems, in the electrical and mechanical fields related to construction industry. With over 1000 qualified employees, the company has earned its reputation in the market. With base in UAE, the company has expanded its reach into Kingdom of Saudi Arabia, Qatar , Oman and India. Arun Kumar Mohta is the Group IT Head at Faisal Jassim group and has been recognized as the ‘Best Employee’ in 2020. He shares insights about the digital transformation of the company that ranges from a BI portal to implementation of document management software.
In-house solution portal The major focus of digital transformation initiatives at the company has been on its in-house Business Intelligence portal, which captures data that enables decision making insights for the Management. “We have an in-house business intelligence named FJ Portal. We have designed it with our own web developers. The data from ERP is fetched into this portal for the convenience of management to analyze. The data is added every night. It is similar to live data as it is only a few hours old but not exactly as live data makes the portal slow down with multiple users,” says Mohta. With this new portal, the workflow in the company was digitized and the productivity of the employees increased. This was especially so in the cases of sales team who had to rigorSmartSMB / March 2020
Arun Kumar Mohta
Group IT Head, Faisal Jassim Group ously follow up about their product delivery and Receivables and also Target vs Actual Billing and Booking. “Since we have implemented the workflow, it has been helpful in the backend process. The flow of invoices goes from Enquiry to quotation- Quotation to invoice- Invoice to delivery and delivery to payment. With this, the salesperson can initiate the workflow,” he added. He further said that the workflow also defines the time that should be taken for every node. If the time exceeds, it will be alerted. The portal is also optimized for mobile use for the convenience of the salespersons. Sales team also came into benefit with the
implementation of digital signature as part of its digital transformation. “The digital signature which is password protected ensures easier process for the sales team. The sales team can submit the signed documents to the contractors as private or public links with time validity unlike previously when the documents were attached to the email,” says Mohta.
ERP and Data Analysis While most companies have some ERP deployed, the differentiator can be the optimum use of data for the convenient analysis by the management. The FJ Group has an ERP implemented
