Amazon fba & ebay product sourcing master class 33 proven strategies for big ebay amazon income! by smilelikeachild

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eBay & eCommerce Tools & Services Guide 2012 Contents

Welcome About Chris Dawson About Dan Wilson Connect with Tamebay Platinum Listings 247 TopSeller Amazon Third Party Merchant Services 2012 Brightpearl Cargobox Channel Advisor Channelgrabber Collect+ Createyourtemplate.com Dzine Hub eCommerce Website Design & Management â&#x20AC;&#x201C; 247 Topseller eSellerPro Flubit FreeAgent Frooition GarageSale Genie and the Geek Goofbay iContact iWoCa Ltd justtemplateit & Adlister Kabbage KashFlow

Lengow Linnworks Lucid - Sellernet Luzern Technology Solutions Ltd. Nventree & Fusewave Magento design and e-commerce services from We are JH Monsoon ordoro P4D.co.uk PayPerParcel & Just Ship It Rakuten Group Marketplaces SellerExpress StockShifters.com StoreFeeder Terapeak The Wholesale Forums Tradebox uShip Visualsoft WidShops by createyourtemplate WordPress Design & e-commerce Services from We are JH

Gold Listings ANYVAN.com Auctane ShipStation ChannelAdvisor Catalyst Conference newcommerce Dzine Hub Fulfilment by Amazon: You Sell It, We Ship It X.commerce eCommerce Made Easy with Amazon Webstore Frooition Improve Conversion with Checkout by Amazon InterCultural Elements

Linnworks Express myHermes myParcelDelivery.com Outright Pagemage Parcel2Go.com Parcels Please Price Spectre Sell Internationally with Sell On Amazon Sage 50 Accounts Quantity Manager

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eBay & eCommerce Tools & Services Guide 2012 Silver Listings

BundleBox chartixx collectmyparcel.com DutyCalculator eSeller Solutions Ltd Jarilo Design Last Drop of Ink notonthehighstreet.com

Actinic Online - Powered by Oxatis P4D.co.uk PackVERTISE Pentagon Interactive SaleHoo Sovoia Stuff U Sell

Bronze Listings 3Dsellers Al Gerrie As Was Consulting AuctionX2 ColderICE eBay Radio ExportYourStore.com Frooition Gameassassin

Garry King Handclicked Jane Bell John Pemberton Mark Buckingham PowerSellerPod The River the Ranch and the Bay - RRB Radio Uncle Joe Adamson

TameBay Directory 2012 Accounting Apple Mac Products Bulk Revision Buying Consultancy Cross Merchandising Design Services Radio Shows, Podcasts and Blogs Finance Fulfillment Management Mobile

Marketplaces Monitoring Newsletters and Email Management Payment Services Picture Management Product Sourcing and Drop Shippers Research Returns Shipping Trading Assistants Translation Video

Discount Vouchers Do you want to be in the Tamebay Guide 2013?

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Amazon FBA & eBay Product Sourcing Master Class - 33 Proven Strategies For Big eBay Amazon Income!

eBay & eCommerce Tools & Services Guide 2012 Welcome

Tamebay is the UK’s foremost eBay and ecommerce blog. It was founded in 2007 by Chris Dawson and Sue Bailey, two British ecommerce professionals who, between them have traded on eBay for over two decades, and have more than 70,000 positive feedback comments (and just 2 negs!). Chris and Sue met on eBay UK’s PowerSeller forum and by October 2006, both had become frustrated with eBay’s inability to keep their users informed of new features on the site, with the impenetrability of eBay’s help pages, and with the lack of a UK and Europe-centered news site for all things ecommercial. In a moment between classes at eBay University, Dan Wilson said what were to be fatal words: “you need a blog”. Tamebay is the result. In 2011, over 70,000 readers visited the site each month making Tamebay one of the best places on the web to keep up to date with everything eBay and to network with fellow eBay professional sellers. Over the years, the focus of Tamebay has expanded to cover other ecommerce marketplaces such as Amazon and others. And to also provide information news of relevance to all ecommerce professionals. Sadly, in August 2011, Sue Bailey died. We were overwhelmed by the messages of condolence and support we received from Tamebay readers all over the world. Sue’s husband and family expressed how much comfort they took from the warm and heartfelt sentiments and memories so many people shared. We miss Sue every day but Tamebay lives on. We would like to dedicate this second edition of the Tamebay guide to her memory. As an eBay business grows there becomes a need to simplify and automate many of the day to day tasks you will be undertaking. Everything from listing an item on eBay, printing and posting your sales, managing your customer communications and expanding your eBay business onto other marketplaces, your own website, shopping comparison sites and using paid search can be done manually. Many of the tools in this guide are little known apps which can make a huge contribution to the way you run your eBay business. Others are better known, but you may not have had time to fully investigate the products and services they offer. We’re confident that there is something for everyone in this guide. Looking forward to 2012, we predict a bumper year for ecommerce despite the global economic crisis. We’re also looking forward to developing Tamebay into an even more useful resource for ecommerce SMEs everywhere. In particular, we’re pleased that Dan has agreed to come on board as co-editor. Thank you to all the companies who have supported this guide and also Tamebay over the years. And many thanks to all you readers who make Tamebay what it is with your many comments and tip-offs. We couldn’t do it without you. For the very latest eBay and ecommerce news don’t forget to visit us at tamebay.com. Best wishes Chris and Dan

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eBay & eCommerce Tools & Services Guide 2012 About Chris Dawson

Chris Dawson has been trading online for nearly ten years, specialising in selling second hand computers and accessories. He is a Top Rated Seller with broad experience in business. In 2006 he founded Tamebay with Sue Bailey which has since become the number 1 online resource for ecommerce SMEs. He is a well known figure on national and local media and has spoken on the airwaves and printed page about issues regarding eBay related matters. Aside from selling online, editing Tamebay and caring for a strangely aggressive cat, he also consults for businesses, big and small, on getting the most from eBay and ecommerce. His no-nonsense practical advice and expertise is highly sought after from clients including sole traders, big retail businesses and PR agencies all over Britain. To contact Chris about his consulting work, email him via chris@tamebay.com

About Dan Wilson Dan Wilson was part of the team that founded eBay in the UK whilst still an undergraduate at the London School of Economics in 1999. He worked for the company until 2006 and served variously as Community Manager and eBay University tutor. He is also the best selling author of Make Serious Money on eBay UK, a book about selling on eBay. Since 2006 he has freelanced as a copywriter, internet marketing manager, social media and ecommerce consultant for dozens of organisations including BT, PA, vzaar, MyDish.co.uk, Upad, the NHS and the Labour Party. Dan lives in Brighton and blogs personally at wilsondan.co.uk.

Connect with Tamebay To find out more about advertising on Tamebay on this page or by contacting Chris directly. http://tamebay.com/about-tamebay/advertise-on-tamebay Donâ&#x20AC;&#x2122;t forget to connect with Tamebay on social media: On Twitter: @tamebay On Facebook: search for Tamebay. To contact Tamebay, you can visit this page: http://tamebay.com/about-tamebay/contact-tamebay Offerde.com(http://www.offerde.com/) is one of the largest sources for affiliate marketers to find, list or rate affiliate programs, CPA offers, affiliate (CPS)/CPA networks and Ad networks online.

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eBay & eCommerce Tools & Services Guide 2012 247 TopSeller

247 Topseller are a recognised Solutions Provider for eBay, Amazon, Pixmania and Play.com. We are an integrated eCommerce specialist and can offer everything a retailer needs to be successful online under one partnership. We specialise in tailoring our solutions to a retailer’s specific needs, completing bespoke integration where required to ensure a completely connected approach to eCommerce. Introducing our Multichannel eCommerce System… We have developed an innovative Multichannel eCommerce system, hosted on the Amazon Web Services Cloud Computing infrastructure. It is quick, stable and above all easy to use. If you are requiring bespoke integration with EPoS, external order systems or product databases, we are best placed and will use our best practice knowledge to tailor the perfect solution. The system can meet the needs of multichannel sellers to large scale retail brands. It has been designed and built to ensure it can be used and understood by warehouse operatives to IT professionals and analysts. Using our system ensures you can effectively manage and control your product range and stock across multiple marketplaces: • • • • • •

Amazon (USA, UK, France, Germany, Italy, Spain) eBay Play.com Pixmania PriceMinister Your own Amazon Webstore or eCommerce website

By using one simple data format retailers can easily add, edit and remove products and update stock information across all sales channels. Using our system ensures that as your business grows across different marketplaces stock is controlled from one central area so you don’t oversell and you carefully manage customer expectations to avoid high order defect rates or negative feedback.

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eBay & eCommerce Tools & Services Guide 2012

The order processing feature integrates with all major courier systems for seamless order management. At the click of a button you can:

• • • •

Print picking lists Prepare customer invoices Submit order information to Royal Mail and all major couriers Print shipping labels.

• Submit shipping confirmations back to all marketplaces with tracking details

Our proven system and bespoke integration where required will increase the efficiency of both pick and pack operations and customer services handling. For customers using our multichannel eCommerce system we offer full access to our powerful Amazon re-pricing tool:

1. 2. 3. 4.

Set your maximum and minimum price or target profit margin range for each product Our intelligent software will assess competing product offers on Amazon It will automatically undercut or match the price based on the rules you set Price change information is submitted back to our Multichannel System

We are also able to take into account the shipping charged by competing offers, significantly increasing your visibility and sales on competitive Amazon products. Did you know? 247 Topseller also offer professional eBay store and listing template design. We take our knowledge of best practice from working directly with the eBay development teams to offer design functionality that will help you sell more. Our designs fully integrate with the data you provide to our multichannel system for the easy creation of new listings. Growing your eCommerce business quickly is easier than you think. Let us do the hard work… We recognise that a potential online retailer may have a fantastic range of products and a viable eCommerce business plan but little time or resource to grow and manage it to the next level. Rather than bear the unnecessary complications of hiring the right people or choosing the ideal solution – consider our fully managed service. We have a team of experts on hand who understand multichannel eCommerce inside-out and can help in consulting and designing the perfect business plan.

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eBay & eCommerce Tools & Services Guide 2012

Our services include:

• • • • • •

eCommerce Business Planning Marketplace Listing Customer Services Handling eCommerce Website Maintenance Search Engine Optimisation Search Engine Marketing

Should you have any questions or would like to discuss the best options for your eCommerce business, please contact us via email at enquiries@247topseller.co.uk or speak to one of our team by calling 0208 439 9568 We look forward to hearing from you.

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eBay & eCommerce Tools & Services Guide 2012

Amazon Third Party Merchant Services 2012

Introduction Amazon Services Europe – the fast and easy route to growth at home and abroad. Amazon prides itself on its wide selection, attractive prices and great customer experience. These core principles drive Amazon’s business worldwide. Amazon’s vision is to be earth’s most customer-centric company; to build a place where people can discover anything they might want to buy online. Amazon customers everywhere should be able to get access to a superb selection, great prices and customer experience. Amazon offers a suite of services to allow local businesses to extend their reach to millions of customers across Europe and worldwide, utilising Amazon’s infrastructure and years of online retail experience so minimising fixed cost investments for sellers. Through Amazon’s EU Marketplace platform, Sell On Amazon allows sellers to sell their products to customers through Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.it and Amazon.es sites. When a customer purchases from an Amazon third-party seller on an Amazon site, Amazon handles transaction processing and fraud protection, and sellers can choose to either fulfil orders themselves or use Fulfilment by Amazon (FBA), where Amazon takes care of order picking, packing, delivery, customer service and returns handling. FBA allows retailers to make use of Amazon’s world class fulfilment infrastructure. FBA products listed on Amazon.co.uk can be purchased by millions of customers in Europe by being exported by Amazon on the seller’s behalf to all EU member states and for media products even to the rest of the world. With FBA’s recently released Export for Multichannel option, Amazon can take care of delivering orders originating from your own or other third party sites in the UK to customers throughout the EU. “The key to being successful online is having the right selection at the right price, with the right delivery and customer service,” said Sacha Wilson, senior manager FBA at Amazon.co.uk Ltd. “FBA can help retailers grow their businesses by offering a window to EU customers and providing world-class delivery and customer service. For items delivered in the UK, customers benefit from Free Super Saver Delivery and Amazon Prime on FBA orders and can combine their Amazon and FBA items in a single cost-saving order. Retailers benefit from building their brands and expanding their businesses whilst adding the credibility of association with the Amazon brand.” As well as Selling on Amazon and FBA, Amazon also offers ecommerce solutions through its Amazon Webstore service. Webstore is a comprehensive, full-featured ecommerce platform that enables sellers to build and operate profitable, own-branded businesses online at a low cost of operation, leveraging the strength and reliability of Amazon’s infrastructure and transaction processing systems while building and maintaining their own brand.

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eBay & eCommerce Tools & Services Guide 2012

Additionally, sellers who have their own websites can also benefit from Amazonâ&#x20AC;&#x2122;s technology and expertise by integrating Checkout by Amazon, the payment service provided by Amazon Payments Europe. Checkout by Amazon enables millions of Amazon customers to purchase securely on another retailerâ&#x20AC;&#x2122;s website using their Amazon account credentials and without re-entering their delivery and payment information. Checkout by Amazon helps sellers to gain new customers and increase conversion. Amazon Payments Europe S.C.A., partnership limited by shares, is a company registered in Luxembourg, Registration Number B 153 265, with its corporate office at 5 Rue Plaetis, L-2338 Luxembourg. VAT Number LU 24448288. Amazon Payments Europe is authorised by the Commission de Surveillance du Secteur Financier as an Electronic Money Issuer (licence number 36/10).

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eBay & eCommerce Tools & Services Guide 2012 Brightpearl

Sell more. Sell better.

Brightpearl is a cloud-based system that unifies your sales channels with your back end business functions. It manages your inventory, orders, customer interactions, and even your accounting in real-time, across all your online and offline sales channels. For online sales, Brightpearl has pre-built connections for marketplaces, such as eBay and Amazon* and integrates to your existing online store or website platform like Magento. For in-store sales, Brightpearl has an EPOS solution. With Brightpearl all your orders and inventory are kept in sync so you know exactly where your business stands across all your sales channels and inventory locations. It helps you keep track of orders and ensures you never sell more than you can deliver - making it easier than ever to achieve and maintain Top Rated Seller status. And because Brightpearl comes with a built-in, full double-entry accounting system, all your incoming orders, payments and inventory flow right through to your accounts. That means instant profit and loss reporting and VAT returns completed in minutes. With Brightpearl you reduce manual data transfers between systems and you have greater visibility across your whole business at the click of a button. Brightpearl tracks new leads from your (or a partner’s) website and helps you sell more to your existing customers. Track customer history, statuses, interests and purchases and send targeted email communications and offers through a seamless integration with email marketing platforms like MailChimp. Use Brightpearl to turn one-off purchases into repeat buys from loyal customers. “It’s an amazingly complete system-- it runs our whole business. And now there is only ever one place to update prices, customers and stock”, Richard Auden, Lush Longboards

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eBay & eCommerce Tools & Services Guide 2012

Brightpearl benefits include:

• No set up fees, nothing to install, connect to your existing eBay store in minutes. • Web based software so you can access from anywhere, on any device - PC, Mac, Laptop, iPad or Smartphone. • Ties all your business functions together - from your sales channels to your back end business processes, including inventory control, CRM, sales order processing and full double-entry accounting, ensuring every penny is accounted for. • Greater collaboration and real-time visibility for employees, business partners and suppliers. • Shipping Integration with key carriers (coming soon). • Improved back-end processes helping you provide more efficient fulfilment and service to your customers, in turn improving your seller feedback ratings. • Multi-channel integration across retail stores, websites and marketplaces (eBay, Magento available now, *Amazon coming in 2012).

“Brightpearl just makes everything so simple”, Richard Hall, Dick’s Climbing Brightpearl features include:

• CRM – Store every interaction you have with a contact from phone calls, emails, meetings, invoices, sales, or financial payments. • Website & Ecommerce – Best of breed Magento shopping cart software to power your online presence, plus marketplace connectors for integration with your eBay store. • Ecommerce API - connect your own online store to Brightpearl back end using our RESTful web services. • Point of Sale – Streamline your in-store selling with our EPOS console, automatically updating stock levels so you no longer need to stay late for stock takes. • Stock Control – Keep track of your stock wherever you are, plus easy re-ordering when levels are low to ensure you never miss an order. • Sales Order Management – for easy tracking, fulfilment of orders, back orders and refunds, including powerful reporting and data export. • Purchase Order Processing and Drop-ship - for accurate, auditable communications with your supply chain as well as tight integration with inventory. • Accounting – Collaborate with your accountant, directly in Brightpearl. All your sales and orders automatically recorded as they happen for easy reporting at the click of a button. • Helpdesk – Improve your customer service with our servicedesk module to help you communicate with and gain feedback from customers.

Solutions start for just £69/$99 a month per concurrent user, with flexible contracts and payment options. Find out more at www.brightpearl.co.uk/tamebay. Plus, you can try the software out for free, for 30 days.

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eBay & eCommerce Tools & Services Guide 2012

“A comprehensive and customer friendly system that gives us complete visibility”, Gareth Austin-Jones, Cocorose Brightpearl helps small business retailers and wholesalers become more efficient, sell more and be more profitable Through providing web based business management software, Brightpearl ties together your business functions and alleviates the headache of transferring data across systems, leaving you to focus on selling more. “We recommend Brightpearl as a tool that can certainly grow your business”, Issak LeBel, Oak Furniture Solutions Find out more and sign up for a free 30 day trial at www.brightpearl.co.uk/tamebay

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eBay & eCommerce Tools & Services Guide 2012 Cargobox

In the world of eCommerce, there is one goal... to sell boxes (and more than you did last year!) That’s where Cargobox come in because that’s what we do. And we do it well. (Our mums said so!) Not only that, we’ve done it so well that no-one has ever heard of us! As much as we would love to spend the rest of this page explaining to you how we have a ‘bespoke solution’ which operates on a ‘multi-channel’ level and how we ‘add value’ to your existing business through ‘scalable solutions’ ....we just can’t because to be honest, our buzzword dictionary is propping up the coffee table in our office so we’re afraid you’ll have to read that stuff on all the other pages in this guide and apply them to Cargobox! In the meantime, we offer the following description of what Cargobox as a company offer... Cargobox sell inventory for client companies. (Sounds simple when you say it quickly) To achieve this, we’ll work with clients in whatever capacity is required (we’re nothing if not flexible) but in our hearts, we are first and foremost a ‘full service provider’ when it comes to outsourced eCommerce. This means that we gladly handle everything from warehousing, pick, pack, dispatch, customer service, returns and anything else you can think of within the eCommerce process. (And probably a few things you didn’t think of, like free gifts for every single buyer....) We operate logistics from several warehouse locations in the UK, Ireland and wider Europe which allows us to offer access to marketplaces and paying customers right across European community. Cargobox is founded on several core principals, (and I wouldn’t want to bore you by listing them all here!) but suffice to say that for the purposes of this article, one of those principals that stands out is that we have a very real “commitment to continuous service and experience design”, and through this we aim to become one of the most innovative 3rd party eCommerce service providers in Europe. Our commitment to this service and experience design is evident in the fact that we have invested heavily in our customer service operation which is UK based, and because we love what we do, we make the majority of our customers incredibly happy.

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eBay & eCommerce Tools & Services Guide 2012

This is vital because at the end of the day, those customers are shared customers between Cargobox and our client company because it’s our client’s brand (along with our own) that we are representing whenever we sell a product. For all our (apparent!) fooling around – we cannot stress how incredibly seriously we take this. Tangible proof of this is that our lifetime feedback is 99.9% positive. I’m not sure any other channel management company can claim the same thing..... In terms of what we sell, we pride ourselves in not specialising in any specific product areas like many other channel management companies – basically, ‘if you can’t eat it, we’ll sell it!’ (As long as it’s legal!) Generally this equates to any FMCG products but we’ll try anything once! For example, we are currently working with Consumer Electronics Manufacturers, Clothing Retailers, Car Manufacturers, Coffee Roasters and we even sell a Solar Powered, Waterproof, Talking... Bible (yes, really! – And people love it.) In many ways, Cargobox have slipped under the radar in the world of managed eBay (and other channel) services. But that will change in 2012. (The founders wife says it has to or she’s changing the locks!) So while the founders wife has been plotting her escape, Cargobox have signed up several blue chip companies as clients throughout Europe (to be revealed in Q1 and Q2 of 2012). If you’d like to have a chat with us about joining our growing list of clients and helping persuade the founders wife not to lock him out of the marital home, then please feel free to drop us a line at sales@shopcargobox.com or give us a call on 0845 0000 578 (but please bear in mind that if you do call, we LOVE to talk so leave plenty of time!) ---------------------------------------------------------------------------------------------------------------------So, now you know what Cargobox do (minus the buzzwords), all that’s left is for you to meet some of the customer facing team.... Needless to say, in our office, we have a team of exceptional (hand-picked) people whose goal is to make our customers (and each other) smile... If we do this, the rest will take care of itself. And here they are: (No pictures though, we don’t want to scare anyone!) Rogues Gallery: John Davies | Founder & Managing Director Tel: 0845 0000 578 | Mob: 0751 0000 578 | email: john@shopcargobox.com Imagine the scene: a cold damp university flat, a tatty sofa, no money and a shelf load of books. Decision taken to sell the books on a website called eBay. All sold. Decision to sell friends books on eBay. All sold. Decision to sell neighbours bits and bobs on eBay. All sold.

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eBay & eCommerce Tools & Services Guide 2012

A degree, a masters degree (yep, avoiding work for as long as possible!), a job, a wife, two children and one business award later, Cargobox was born. From the tatty sofa to the boardroom it’s a several year over-night success! JD, as he is affectionately known as in the office, is the sole founder & MD of Cargobox. Handsome, charming, intelligent and witty (hopefully that’s the pay-rise sorted – Clara!) he sleeps, eats and breathes Cargobox. Clara O’Callaghan | Customer Experience Manager Tel: 0845 0000 578 | Mob: 07435 764 855 | email: clara@shopcargobox.com Two days from starting her own business Clara discovered Cargobox... fell madly and deeply in love with the concept - whereupon a marriage made in heaven was born! As creator of the ‘Monday Meeting’ - Clara is all about figures, results and plans... in the role as the chief Customer Experience Manager for Cargobox, Clara’s responsibility is to make sure that everyone is happy... which she does by... er... telling everyone they are happy! (We know better than to ‘argue’!) Lover of the Volkswagen Caravelle ‘Van’ and er... Children (Mr. O’Callaghan put his foot down after number four! – Ed.) Clara is the voice customers hear when they have a question or a problem.... thank goodness because due to the daily responsibility of ‘managing’ four sons (and a husband), Clara is what is known in the customer service industry as ‘unflappable’! OK... to the tune of the Ghostbusters theme! If you have a problem, who you gonna call..... Tony McAllister | Sales Manager Tel: 0845 0000 578 | Mob: 07837 266 559 | email: tony@shopcargobox.com As an old-fashioned salesman, “Tony is the ‘cheeky chappie’ that all men want to be and all women want to be with... “ (I knew it was a mistake asking Tony to write his own ‘bio’.) As the first employee of Cargobox Tony pretty much makes it up as he goes along, never does as he’s told and generally gives it the “well without me you would still be working in the living room....” speech! History graduate, self confessed Liverpool FC nut and general all round good egg, Tony is our resident (and first) ‘business development manager’. In this role, Tony is on his travels meeting people constantly and is the first face of Cargobox that our clients see.... oh dear! Please feel free to give any of us a call if you’d like to know more about Cargobox. (Or even if you just want a chat!) www.shopcargobox.com

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eBay & eCommerce Tools & Services Guide 2012 Channel Advisor

How to measure your success on Amazon and eBay

Knowledge is power. The more you know about your online performance the more capable you are of fine-tuning your overall strategy for better results. The 4 tips below will guide you to better understand how you measure up across all marketplaces, allowing you to seize opportunities to improve your online performance. Tip 1 Understand your Seller Rating and Reputation. Globally, 87% of consumers are influenced by a retailer’s seller status. Being a trusted retailer is important for attracting new customers and retaining long-time buyers. In order to be a better seller, you need to be aware of your overall sales, top-performing products, any late shipments and your product-listing status. Detailed reports like the one offered by ChannelAdvisor’s Amazon 360 dashboard can give you an accurate account of your reputation on a daily basis by tracking these crucial elements. Improving your seller reputation will improve your sales on multiple marketplaces. Tip 2 Identify your top-selling products. Knowing which items are your “bread and butter” allows you to maintain consistent inventory levels and relevant advertisements. In addition to making you a better seller, this type of granular insight will help your bottom line. You’ll be able to spend more money ordering the items that are known sellers, and prevent listing products that are unavailable, which can anger buyers and lead to negative feedback scores (see #1). Keeping track of your sales and order history will allow you to capture as much revenue as possible.

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eBay & eCommerce Tools & Services Guide 2012

Tip 3 Compare yourself to retailers that win the Amazon Buy Box. You may think these retailers have magical powers, but there are certain aspects that are taken into consideration when retailers win the coveted Amazon Buy Box. If you take a look at the retailers winning the Buy Box, you’ll realise that they offer the best overall buying experience. This is accomplished through things such as competitive pricing, product availability, reasonable refund rates, high order volume, low negative feedback and few A-to-z guarantee claims. Balancing these essential factors will give your products added exposure. The Buy Box Details:

ChannelAdvisor’s Factors to Win the Buy Box Factor Price

Availability

Volume Refunds Customer Feedback A-to-Z Guarantee

What Amazon Considers? What you charge for the product? How much do you charge for shipping? How many do you have in stock? How quickly will you ship the product? Do you sell many of these products? How often must you issue a refund due to merchant error?

Best Practices Low Total Price, including product price and shipping cost

How do your customers rate your service? Claims: How often do you get returns on your orders?

Low negative feedback ratings (generally less than 5%) Low number of A-to-Z Guarantee Claims

Quick and consistent fulfillment

Consistency Low refund rate

Tip 4 Know how you are performing on each marketplace, down to each individual product. Dispersing your time and money evenly across eBay, Amazon, your webstore, etc. can be unproductive and costly. You need to consistently evaluate your performance levels, and even item performance, across all marketplaces in order to make the most profitable business decisions. Comparing transactional data by date, week, month or quarter, and viewing sales and trends across all marketplaces and your Webstore, is a guaranteed way to ensure that you’re selling the right products in the right places.

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eBay & eCommerce Tools & Services Guide 2012

Don’t feel like you’re behind the learning curve. ChannelAdvisor’s Marketplaces solution grants you visibility into your marketplaces performance metrics in order to make you a better seller. The ChannelAdvisor Cross-Channel Dashboard is a vital reporting feature that measures your online operations across all channels and gives you the ability to drill down into each channel to compare performance on eBay versus Amazon, for example. You can also look at how each individual product is performing on each channel to determine where to list products to yield the highest ROI. Further, ChannelAdvisor’s new Amazon 360 feature hones in on your Amazon metrics such as seller rating, top-selling products, product performance and Buy Box winners all from one central location. Measuring your marketplaces success will reinvent your selling experience, transforming you from an e-commerce student to an online retail master. Learn more by downloading the ChannelAdvisor Marketplaces solution data sheet now.

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eBay & eCommerce Tools & Services Guide 2012 Channelgrabber

www.channelgrabber.com sales@channelgrabber.com +44 (0)161 408 0688 ChannelGrabber is a practical solution for any business that wishes to manage e-commerce effectively through a single platform. We provide a flexible multi-channel service that can be tailored to any need. ChannelGrabber has a unique approach. Our solution sits between being a ‘turnkey’ solution and a ‘bespoke’ solution. This unique approach means that by using ChannelGrabber as a base, we will then build on to it in line with your individual requirements. Inventory Management

• Automatic stock management for all your sales channels – ChannelGrabber will adjust your stock on all channels when you receive an order or delivery • Manage one inventory instead of several for each different channel • Bulk import your products and listings directly from your sales channel or from .CSV file • Change stock quantity and prices in bulk, either from a delivery, sending stock back to your supplier or stock reconciliation

Listing Management

• Easily create completely new listings across multiple platforms including eBay, Amazon, Play, Pixmania and many more to come in addition to your own webstore. • Create listings in bulk using our .CSV listing tool • Automatically translate your listings for free to use in international listings

Order Management

• • • •

Manage and despatch all your orders in one place and in the same way Fully customisable invoices Filter and search all your orders by date, price, country and status Have a database of all your customers details and use bulk email features

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eBay & eCommerce Tools & Services Guide 2012

Q - Will I have to re-list my items that I currently have for sale online?

As part of your set-up we will import any live listings that you currently have on-line. This ensures that you are required to do a minimal amount of administration and makes the transition to ChannelGrabber quick and easy.

Q - I currently use a solution similar to yours and have received poor customer service and slow response times. What level of customer service can I expect from ChannelGrabber?

Here at ChannelGrabber we appreciate that you are relying on our services on a day to day basis. We promote the use of emails as we find we can assist better when using a ticket system however we do provide a direct telephone number for customers.

Q - I am currently trading in the UK and need a system that will allow me to bring my products to an international market. Will ChannelGrabber help me to achieve my goal?

We want our customers to be able to list their products in as many places as possible and we can support all of the major international online market places. If you have multiple sales channels, we can provide you with the ability to have them all easily man aged in one place, with a single stock list, automated stock levels and a powerful order management system.

Q - I am part of the Internet Retail 1000 group of online merchants. Is ChannelGrabber suitable for me?

Premier ChannelGrabber account holders have access to a whole host of bespoke solutions. We are able to offer you your own server dedicated to your services which will host Sales Forecasting tools, an Enterprise Resource Planning System, Social Marketing tools, fully integrated Webstore Solutions, Automated Purchase Orders and Warehouse Mapping all encompassed within your ChannelGrabber account. You will have access to a service implementation team and an account manager with the option of staff training if required. We will of course endeavour to provide you with exactly what you need and are happy to receive any enquiries regarding our services.

Webstores we have integrated with so far:

• EKMpowershop • Easywebstore • Virtuemart • OSCommerce • Joomla • Business Catalyst

• Shopify • Zencart • Magento

• Opencart • Interspire • BigCommerce

(Contact us if your webstore is not listed, we even integrate with bespoke webstores and couriers)

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eBay & eCommerce Tools & Services Guide 2012

Testimonials for ChannelGrabber: Arista Computers is a ChannelGrabber Account Managed Customer with: • Multiple eBay, Amazon and Play accounts • OSCommerce Webstore Integration • Bespoke Work “Having used ChannelGrabber for the majority of 2011 for our business aristacomputers.com, I can deﬁnitely say that it was a great decision. ChannelGrabber has saved us many hours of work each day, with a simple to use interface for managing inventory and sales. Whilst it may not be all bells and whistles of other systems available, Daniel and his team have been nothing but supportive of our suggestions over the year, with many being implemented speciﬁcally for us. If you’re looking for a simple to use system, with a great price then I wholeheartedly recommend you take a look at Channelgrabber.” Jason Hawkins Director of Arista Computers Mayaz Footwear is a Standard Account Customer with: • Multiple eBay and Amazon Accounts • Interspire / Bigcommerce Webstore Integration • Support for Multiple Variations. “I joined ChannelGrabber more than a year ago. I had 100s of questions on my mind and I got satisfactory answers to all of them, the self belief and confidence in them encouraged me to sign up with them. The customer care from day 1 I have received has been excellent and I really felt that I am in safe and capable hands. I was one of the first users of listings with “variations” and this feature was under development at ChannelGrabber at the time I joined, within a short span of time all went smooth and now I am a user of multiple platforms which are integrated with ChannelGrabber. There has been a continuous improvement in the system and introducing new features making things simpler. I am glad I made the right decision and joined ChannelGrabber. Thank you to all team members at ChannelGrabber for helping me all the way to implement my business plans.” Arsalan Khalid Owner of MayazFootwear.co.uk Feel free to contact us at any time. Our friendly staff members are here to answer any queries you may have. Why not take advantage of a one to one webinar demonstration where you can see ChannelGrabber in action? Call us now on +44 (0)161 408 0688 or email us at sales@channelgrabber.com More information is available online at www.channelgrabber.com

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eBay & eCommerce Tools & Services Guide 2012 Collect+

The convenient and cost effective ‘Economy’ delivery partner for eBay and marketplace sellers

About Collect+ Collect+ provides a simple, economical and convenient 3-5 working-day home delivery service to addresses across the UK. Using a nationwide network of over 4,500 convenience stores as parcel drop off points, by visiting www.collectplus.co.uk you can:

1. Order and print off postage labels online from our easy to use website 2. Drop your parcels off at your nearest Collect+ store using our website store-finder 3. Track your sent items – from drop off to delivery – on our website.

As well as handling home deliveries, we are the trusted returns partner for over 100 retail brands including ASOS, House of Fraser, Boden and Asda Direct. We’re growing fast and in the past year have doubled our parcel volumes, meaning that we now handle over four million deliveries and returns a year. An easier way to send your parcels Nearly all of our stores are open 7 days a week, early ‘til late, which means that our service is built around your hours. In the last 12 months our stores network has increased to over 4,500, meaning that there is a Collect+ store within a mile of most urban addresses, making our service even easier to use. With Collect+ you can say goodbye to waiting in for courier collections or trying to avoid the queues – or the closed sign – at the Post Office. So whether you want to send something at 7am on a Monday or 7pm on a Sunday, your Collect+ store will be open and happy to scan in your parcels, ready for collection by our courier partner the next working day. You can find your nearest store using our interactive map on our website or alternatively you can download our free smartphone App (for iPhone or Android) by visiting either www.collectplus.co.uk/iphoneapp or www.collectplus.co.uk/androidapp.

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eBay & eCommerce Tools & Services Guide 2012

An easy pricing structure – perfect for eBay’s ‘Economy’ delivery option We have three levels of pricing which are based on parcel weight and size and include online tracking and £50 transit cover. Prices for our 3-5 working-day delivery service start at just £3.99 including VAT (as at January 2012) – making our service highly competitive and cost effective:

• Jiffy (up to 2kg) £3.99 • Standard (up to 5 kg) £4.99 • Heavy (up to £10kg) £6.99

As long as your parcel measures no more than 50x30x30cm you can send all kinds of things with Collect+. Sadly though, there are some we have to say no to, such as works of art, money, glass, liquids, foodstuffs and hazardous goods. *New for 2012 – take advantage of our integrated eBay service* We are delighted to announce that we have partnered with eBay to offer an integrated service that will allow you to select Collect+ as an economy delivery service when listing your items for sale on eBay. You’ll be able to find us in the Economy Services section when you specify your preferred P&P details. Just look out for the three ‘Collect+ Tracked’ delivery options. You will also be able to buy and print off your Collect+ labels from within eBay once your item has sold, making our service even easier to use. Book your parcel deliveries from our easy to use website From our website you can arrange delivery to any address – work or home – in the UK. It’s quick and easy to book a parcel for shipping; in fact our customers say that the Collect+ website is the simplest in the market. You can pay using PayPal or credit/debit card, and our prices start from only £3.99 (inc. VAT), including online tracking and £50 transit cover. To book a delivery, just visit www.collectplus.co.uk and:

1. Type in your buyer’s details 2. Select your parcel weight 3. Select your cover amount 4. Enter your payment details 5. Print out your label 6. Attach your label and drop your parcel off at your nearest Collect+ store 7. Track your parcel online

It’s that simple. Booking multiple orders? Link your eBay Account. To make things even easier you can link your eBay account to your Collect+ account too, allowing you to automatically import your orders and download addresses. This will free you up from the need to retype your customer’s details and save you valuable time, especially if you have multiple orders to book in one go.

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eBay & eCommerce Tools & Services Guide 2012

Easy tracking and peace of mind cover Our free online tracking service ensures your parcels are delivered in line with eBay Buyer Protection guidelines for items worth up to £150. Whilst our prices include £50 transit cover as standard, you can choose to upgrade this to £300 if you need to – giving you the peace of mind that any buyer claims will be quicker and easier to resolve. We’re here to help if you need us We know that there will be times when you need to get in touch, so here are some useful contact details for you to use should you need to:

• Collect+ website: www.collectplus.co.uk. Visit our website to find your nearest store, link your eBay account, book a delivery, print a label, track your order or return an item from one of our participating retail brands.

• Customer Support: 0845 2709888 or customerservice@collectplus.co.uk. Based in Liverpool, our support team are here to help on Monday – Friday between 8:00 20:00 and on Saturdays between 8:00 - 12:00.

• Twitter: www.twitter.com/collectplus. Follow @collectplus to keep up to date with the latest news and customer promotions. Tweet us if you have any questions or queries and we’ll do our best to help.

• General queries: info@collectplus.co.uk. Contact us on this email address if you have any general queries about the products and services that we provide.

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eBay & eCommerce Tools & Services Guide 2012 Createyourtemplate.com

Nothing is impossible - That is our attitude to eBay and website design.

Our designs are intuitive, funky and completely bespoke. No two are alike our designs are unique. We offer integrated cross-selling, optimised user experience, multiple languages, product filters and many more features, even for your eBay shop! We offer other business related services such as marketing, social media, corporate and brand design, managed service/fulfillment and ad-hoc business consultancy. We are experts in cross border trade and help our customers achieve their business goals through design and consultancy. http://www.createyourtemplate.co.uk Case Studies Passion4italianfashion chose createyourtemplate to design their eBay shop and listings to provide a professional sleek impression for their customers. Along with eBay design we have also created a great facebook experience for them with marketing assistance that led to a stable growing fan base. eBay: http://stores.ebay.co.uk/passion4italianfashion Facebook: http://www.facebook.com/Passion4italianfashion For Mr Shoes we took their website design and went global on eBay covering home ground (UK), France, Germany, Italy, Spain, Australia and the USA! Design translated to fit their country specific eBay stores. http://stores.ebay.co.uk/mr-shoes-store See many more case studies and examples on our website from all over Europe.

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eBay & eCommerce Tools & Services Guide 2012 Dzine Hub

eBay design services

If you are trading on eBay, the first step to take your business to the next level is to subscribe to an eBay store. The next is to get your eBay store designed professionally. At Dzine-Hub, we give your eBay store a complete face-lift with a new, unique and custom professional design. The sales on eBay are driven through your listings. Your prospective buyers would search for items on eBay and arrive at your listings. Therefore, it is imperative that you catch their eye at this stage. Instead of plain boring text in your item description section, you now have the option of having an entirely designed listing with a custom listing template, designed to suit your requirements. What you get? With the eBay design base package at Dzine-Hub, what you would get is –

1. An eBay store design completely installed and integrated on your store. We would set this up from scratch on your store, the functionality of which would not change a single bit. 2. A custom listing template design submitted to you as a template file to use with your listings, so that they may appear designed in eBay’s item description section.

There are “add-on” features that you can add to your package depending on your requirements. Our designed templates are compatible with major selling tool applications like Inkfrog, Auctiva, ChannelAdvisor, eSellerPro, TurboLister, Blackthorne, Linnworks, etc. If you are using one of these seller applications, we can customise your template to work on the respective seller tool. Why you need an eBay design? Our designs focus on three basic factors – Branding – A strong brand is invaluable as the battle for customers on the eBay market increases by day. Time taken to create a brand, and then market that effectively is time well spent. Branding increases your credibility with the customer & concretes user loyalty. A unique high quality design helps in effective branding.

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eBay & eCommerce Tools & Services Guide 2012

Interface – A bad design interface can discourage a potential customer from making a purchase owing to the fact that the navigation is not too simple. A good interface can put the customer at ease, with navigation made easy between store pages and other information. Our store designs are not just good looking, we create a good navigation interface to make your eBay store more customer-centric. Cross-Promotion - Another way of increasing sales / conversions is cross-promotion - let the customer know what you feel might be of interest to them apart from the primary area of focus. Creative banners and well designed promotion category boxes can communicate with the customer more effectively. Why Dzine-Hub? Here are some of the reasons we have 500+ satisfied clients selling on eBay with our professional designs –

1. Quality – At Dzine-Hub, we have a team of experienced designers who spend time on each project assessing the best possible layouts and designs according to your requirements. A top quality design can encourage a sale, while an amateur design can do otherwise.

2. Service – We offer unlimited revisions on the design, something nobody else in the business would offer. And why? Your acceptance of a design that is simply perfect for you is of paramount importance to us – we do not stop revising the design until you are completely satisfied.

We assign each client a dedicated project manager to liaise with during the entire course of the project. All your project related queries will be answered promptly by your project manager who is available on email, phone and Skype.

3. Speed - Time is money - we value your time! All your revisions during the project phase would be efficiently handled within 24-36 hours on business working days, with emails answered within the said time-frame. Our average time duration on an eBay design project is about 7-12 working days.

4. Pricing – Given the quality, service, speed and efficiency in our work - our price is a steal! If you do your homework on this front, you will find that choosing Dzine-Hub to design your eBay store is a no-brainer! And here’s the cherry on top – we have NO re curring fees associated with our eBay design project.

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eBay & eCommerce Tools & Services Guide 2012

Our Clients Say Given our service levels, pricing and professionalism, it’s no surprise we’ve got a 5-star rating on the Auctionsoftwarereview site. Here are some excerpts of reviews – “Dzine-Hub is a great service and highly recommended. Their design team had very quick turnaround times to these requests. I have used a previous service before to revamp my listings and Dzine-Hub blew my expectations out of the water. Their support was unmatched. Finally, the price was just right!” -Rich Vosko http://stores.ebay.com/Vintage-Rags “Dzine-Hub is an excellent choice when looking for eBay template design and setup. Their professional and timely work, cooperative spirit, and through knowledge of the inner workings of eBay and its associated providers make working with them a pleasure. Their great rates and professionalism make them a first rate choice for any company - large or small.” - Aaron Parnes http://stores.ebay.com/Shop-Bedding-Outlet “I would like to thank Dzine-Hub for making our eBay store look unique and professional; our new design stands out and looks leagues ahead of our competitors. It looks amazing and I’m so happy my money went to professionals. I would like to thank Fahd for absolutely the best communication and customer service I have experienced!” - Justin Williams http://stores.ebay.co.uk/Reem-Tees “If you are wondering how to get your eBay store designed, the best choice you can make is to hire Dzine-Hub to do it for you. Their support was amazing – they are extremely professional, knowledgeable and efficient. They made the overall experience so easy that anybody could design their eBay stores with them.” - Nicholas Laird http://stores.ebay.com/FramedCanvasOilPaintings To view our designs, you can have a look at our portfolio on our website. To have your eBay store professionally designed or to know more on this, please get in touch with us – E: sales@dzine-hub.com W: www.dzine-hub.com Ph: 0161 408 3726 Skype: dzine-hub We would love to hear from you!

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eBay & eCommerce Tools & Services Guide 2012

eCommerce Website Design & Management – 247 Topseller

247 Topseller are a recognised Solution Provider for Amazon Webstore and have developed over 35 websites since the solution was made available to the UK in early 2010. Amazon Webstore is a recognised eCommerce platform, taking the proven features and benefits used in the creation of the Amazon website, making them available for development as part of a seller’s own branded eCommerce website. As our development platform of choice Amazon Webstore is feature rich, flexible, scalable and robust. We are experts in the field of development, design and management of Amazon Webstore projects large and small. Our ability to mix standard Amazon features with customised on site tools ensures we can offer a website that meets customer expectations and requirements. 247 Topseller work closely with the development community at Amazon and participate in all Beta trials for new functionalities being released. We ensure all new features go through a rigorous testing process for smooth delivery to our customers. Whether you are a large retailer looking for a robust eCommerce solution or a smaller business looking to improve your online presence, Amazon Webstore in partnership with our knowledge and experience is most definitely a solution you should consider. Long term management and support… Alongside ensuring an eCommerce website is compatible for all Web Browsers and new versions, it is important that online retailers update, refresh and maintain their eCommerce websites on a regular basis. Using our expert knowledge and management we offer on-going website support arrangements for our eCommerce customers in order to cover their specific needs. For a regular monthly fee we will use a set number of hours to complete website update work and maintenance to ensure you don’t lose out on sales and offer your customers a refreshed and updated website. This may include: • Front page banner changes • Colour scheme editing • Design skin changes • Adding banners based on promotional activity • Supporting significant product range increases • Categorisation edits • Product content improvement

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eBay & eCommerce Tools & Services Guide 2012

Search Engine Optimisation & Online Marketing 247 Topseller recognise the importance of maintaining a websiteâ&#x20AC;&#x2122;s natural position in online search. We have a dedicated Search Engine Optimisation (SEO) team who will analyse your website on an agreed basis and edit keywords and content where required. Our team will produce detailed reports, providing you with important intelligence relating to keyword performances and the impact of any changes made. We are also experts in managing affiliate and paid search campaigns and are Google AdWords and Analytics certified. Outside the recognised methods of driving site traffic we will work with you to find innovative solutions to increase your direct online sales. This may include:

1. Integrating your website with Facebook. 2. Working and managing relationships with deal websites. 3. Delivering a mobile eCommerce website design.

Our attention to detail and innovative approach will ensure you grow your business profitably and sustainably. Should you have any questions or would like to discuss the best options for your eCommerce business, please contact us via email at enquiries@247topseller.co.uk or speak to one of our team by calling 0208 439 9568 We look forward to hearing from you.

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eBay & eCommerce Tools & Services Guide 2012 eSellerPro

Leading the Way in Integrated eCommerce Solutions

With the growth of Internet shopping there are increasingly more opportunities for retailers to increase their sales and profits online. However, on the flipside the consumer now has more choice and power than ever and can easily browse around for the best deal. Online retailers need to look beyond their own website at other online sales channels in order to attract as much custom and revenue as possible. eSellerPro offers a complete and fully integrated solution for today’s online retailers. eSellerPro is the first complete eCommerce ERP solution that integrates a retailers’ entire online sales process, simplifying and automating tasks such as inventory management, product listing and scheduling, sales order processing, payment and dispatch, customer communications and accounts posting, saving time and money and leaving businesses free to concentrate on service and customers. With eSellerPro, online retailers can seamlessly scale up operations, maximising sales opportunities across multiple channels such as eBay and Amazon. eSellerPro’s product portfolio includes: Inventory and stock control – maximising and preventing overselling With eSellerPro’s stock control functionality retailers can achieve complete control of all inventory, efficiently distributing stock count across all chosen sales channels including eBay, Amazon, and Play. In addition, features such as minimum stock thresholds for marketplaces ensure that retailers have maximum exposure of all products as well as maximum protection from overselling, reducing the risk of negative feedback. Through more accurate stock levels across all channels, customers’ experience is enhanced, meaning costs are likely to be reduced.

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eBay & eCommerce Tools & Services Guide 2012

Key features of eSellerPro’s inventory and stock control tools include:

• • • • • • • • • • • •

Automated stock distribution Flexible rules for managing stock control across your online marketplaces Multiple channels and selling accounts Parent and child relationships (variation support) Auto repricing Bulk update and revision Barcode support (EAN/UPC) Kits and related product mapping eBay Auction, BIN and classifieds automated Multi-language and multi-currency support for international selling Automatic listing/advert creation Import/export available in Excel, CSV and XML

Marketplace management – accelerating sales across multiple channels eSellerPro helps online retailers broaden sales opportunities and succeed in multiple marketplaces. Using structured data, eSellerPro lets retailers create or upload content once, but deploy it simultaneously across multiple channels. The ability to amend all channels quickly and accurately, together with eSellerPro’s auto repricing engines for Amazon and Play, rapidly improves both retailers time to market and volume to market. Accelerating content creation makes businesses faster than their competition, ensuring they win share in chosen marketplaces and increase sales. Channels supported through eSellerPro’s marketplace management tool include:

• • • • • •

Amazon (Including European unified account, FBA, and North America) eBay (including UK, France, Germay, Italy, Spain, Australia, & more) Pixmania (PixPlace) Play.com (Playtrade) PriceMinister Webshops (support for eSellerPro websites, and integration of third party websites via the eSellerPro web-integration API)

Back office automation – streamlining the entire eCommerce operation Integration with external systems

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eBay & eCommerce Tools & Services Guide 2012

With eSellerPro, online retailers have the ability to integrate eSellerPro with existing legacy systems that are in place. This can be accommodated through a variety of mechanisms including:

â&#x20AC;˘ Flat file exchange â&#x20AC;˘ eSellerPro API

Typical integrations will automate inventory imports, sales order exports, shipping information and integration to fulfilment centres. Automated supplier feeds and drop ship suppliers If an online retailer is looking to increase its inventory, eSellerPro can automate the integration with suppliers it chooses (depending on the technology available). This will allow the retailer to increase its addressable market, at a very low risk. This can be set-up for drop ship suppliers and for Just In Time (JIT) suppliers. Retailers can also set-up automated pricing rules for these suppliers. For example, per cent markups based on their cost price to the retailer. With this whole process being automated, it means retailers are able to fulfil sales without the burden of carrying the stock. Automated PO Online retailers can set-up flexible rules in the system that will automate purchase orders to their suppliers, based on order trigger points which can be configured by the retailer. Flexible marketplace inventory management Online retailers can set-up different rules for different products or different quantities available for products. For example, when an automated feed is taken from a supplier, a retailer can set up different listing rules depending on the inventory a supplier has available. A retailer can create very granular listing rules depending on the product, the suppliers or the marketplaces. Flexible pricing management Pricing rules can be automated depending on a retailersâ&#x20AC;&#x2122; requirements. Online retailers can set different sales prices for different seller IDs across different marketplaces. Warehouse management With built-in warehouse management, one or more warehouses in one or multiple locations or countries can be mapped for immediate visibility of stock by quantity and location. Supplier management offers various levels of control, from buying lists of stock below on-hand thresholds through to fully automated reordering, including auto-fax or email of the PO. By automating all the manual tasks within the business, it gives retailers more time to concentrate on serving customers and enhancing profitability.

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eBay & eCommerce Tools & Services Guide 2012

Key Features of eSellerPro’s back office automation tool include:

• • • • • •

Returns management Supplier management Purchase order production and automation Back order and drop ship controls Warehouse and location management Courier integration

Sales order processing – matching orders and payments automatically By consolidating all orders across multiple sales channels and seller IDs in a single view, eSellerPro enables batch processing of orders from a single view. Order processing can also be fully integrated with retailers chosen courier partner system, so that tasks such as label production and customer notification of tracking numbers can be automated. With all customer service information in one place, retailers can search for a transaction by order number, invoice number, name or postcode. eSellerPro’s solution then shows every detail, from product description and order date, to payment and shipping information, along with a full audit trail of all the order events includes user IDs for the staff who created the entries. Key features of eSellerPro’s sales order processing tool include:

• • • • • • •

One-button batch processing Courier integration for all major couriers 3PL integration available Back order management Automated invoicing and document creation Automated customer emails: e.g. order acknowledgement, dispatch notification Feedback automation

Creative services – enhancing brand image and customer experience New to eBay? All online marketplaces are different and it takes time to set up stores. However, the eSellerPro team can fast-track a retailer to the eBay marketplace, dealing with store set-up, content creation, listing management and customer service. Retailers can benefit from a fixed set-up cost and low ongoing management fee structure which ensures a cost-effective launch of a brand and products on eBay.

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eBay & eCommerce Tools & Services Guide 2012

Key features of eSellerPro’s eBay shop service include:

• • • • • • • • • • • •

Professional and unique designs integrated into the eBay Shop platform Consistency in design across eBay Shop and product listings Retains eBay’s framework and shop page dynamics Compatible with all the latest browsers Product advertisements and up-sell areas Store search built into your custom design Optional search filter refinements Optional brand list displays Customised inner store content pages Cross sell opportunities in listing templates Content tabs to minimise content clutter Listing image enlargement feature

WebShops for all budgets eSellerPro has also developed a fully functional eCommerce web solution, built on a JSP platform. With all the front-end code compliant to XHTML Strict, the solution achieves standards rarely, if ever, matched by other eCommerce sites and delivers class-leading natural SEO performance. Retailers can choose from four different product offerings to match budget, feature requirements and marketing strategies. Adapting to the mobile world – eSellerPro’s mShop solution Over the past 12 months, there has been a noticable increase in interest in mCommerce, with demand looking to sky-rocket over the next year. The creation of mobile optimised sites and mobile shopping apps are giving consumers easier access to their favourite high street stores when on the move. Every company that has a multi-channel strategy in place should also be embracing mCommerce. Businesses should see mobile websites as an extension to their existing site, and it is important that these are optimised to allow a smooth, intuitive user experience. Consumers are increasingly looking to shop on the move via mobile enabled devices, and retailers are now more aware of the benefits mCommerce can bring. eSellerPro’s mShop solution is a great way for retailers to capitalise on this growing market. Mobile shopping is only going to continue to increase in popularity and the mShop solution is just the first step in supporting retailers in this journey. mShop is a product that allows retailers to create simplified mobile websites, giving shoppers a quick and stress-free mobile shopping experience. mShop can either be delivered as a stand-alone solution without the requirements for a primary eSellerPro website service, or it can be integrated with the retailer’s main website. mShop also offers retailers its own stock control options so that if a retailer requires, it will be able to display items on the mShop that may not display on the primary website store or vice-versa.

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eBay & eCommerce Tools & Services Guide 2012

mShop is flexible in terms of design and feel and retailers can include their own customised branding within the design to ensure consistency for customers who use both standard and mobile sites. With an easy set up process, an mShop site can be designed, created and operational in under two weeks, and with full PayPal integration, customers can easily make purchases securely via a mobile device. For further information on any of eSellerProâ&#x20AC;&#x2122;s products or solutions contact: Email: enquiries@esellerpro.com Phone: 0207 872 5442

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eBay & eCommerce Tools & Services Guide 2012 Flubit

“...being privy to Flubit’s development and 2012 vision, I’ve rarely seen a platform that can make such an impact on a consumer’s final point-of-purchase. They combine a winning user experience which leads to very high sale conversion rates with a unique split-revenue model that offers us a higher net return - costs are a lot lower than traditional marketplaces. I believe Flubit offers huge potential for multi-channel merchants, so deciding to integrate with them from the very beginning was an easy decision and aligned with our strategy of keeping Luzern at the cutting edge of e-commerce solutions.” Patrick Sherlock, Director, Luzern Solutions (luzernsolutions.com)

Flubit: The Closed Marketplace Flubit is the selling channel that increases your chances of making the sale: the perfect complimentary channel for eBay Powersellers. We simply ask our users one question: are you ready to buy? If the answer is yes, they are taken on a unique e-commerce journey where they “Demand a Deal” for the product they want. No product browsing or searching. If you stock this product, Flubit generates that user a bespoke, private deal on your behalf. This process has resulted in a 72% demand-to-purchase conversion rate.

Flubit.com

Reviews

Compare Products

Suggested Products

Price Comparison

Choice of Merchant

Point of Purchase

Other Market Places

Product Browsing

Consumer Buying Journey

Product Search

Our innovative fee structure makes this all possible: it is fluid and responsive, and provides your customers with the best price on the market, while never eating into your margins.

There’s a growing body of frugal online shoppers who are only loyal to getting the best price. ‘Scan and scram’ is becoming the norm. With product search and price comparison services reaching saturation point, Flubit focuses solely on winning the purchase - for you. We give our merchants a safety net for catching customers they could have otherwise missed out on.

tamebay Before you buy it, Flubit!®

eBay & eCommerce Tools & Services Guide 2012 This simple message is why we win the user.

...here’s why it works:

• Flubit is the e-commerce concierge service, not a typical marketplace with product listings. • Our system automatically generates deals for the products our users demand. • The time limit and pricing of each deal varies, and is bespoke for each user. • These deal variables are determined by algorithms that assess the buying habits of each user. • And it’s a better price than any they’ve already found… …this is why we had 29% repeat customers in our last beta month

“Tell us what you want to buy. We’ll find you the best price from one of our retailers, and send you a bespoke, private deal on their behalf.”

The simple consumer experience, Flubit.com

...and here’s how you fit in: Our API has been designed to replicate the functions of more traditional marketplaces to ensure integration is straightforward and efficient. We might not be a typical marketplace on the front-end, but behind the scenes it will feel like we are. You simply feed us the same inventory data you would to other marketplaces. This means when we offer a user a customised deal for one of your products, it will be accompanied by all the product descriptions and images that they would expect to see before going through with a purchase. So integrating with Flubit is almost identical to other platforms Via our API feed, your products, prices and stock levels will already be in our database. If a user Demands a Deal on a product you stock, we have instant allocation access and our process begins. A sale on Flubit will appear in your system in the same way as a sale made on any other marketplace. Orders, inventory and stock allocation can be captured or fed via API, XML feed or FTP.

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eBay & eCommerce Tools & Services Guide 2012

A channel fee structure that makes it all possible We’re proud to have ripped up the channel fee rulebook. Our fee structure enables us to push bespoke prices to individual users without affecting your margins. It gives us the flexibility to make more sales for you, more often - and give more back to you.

• Our partners love it, because they’ll often achieve a higher net return from a sale than on their other selling channels. • Tiered structure: we reward merchants who assist us in creating a trusted buying environment, i.e. offering fantastic prices and impeccable customer service. • All transactions on Flubit are made via PayPal, so you don’t need to worry about ad justing to a higher payment processing fee - and payment is made instantly to you upon dispatch. • No setup, subscription or listing fees.

Our journey Flubit Beta went live in August 2011. Our aim was to spend 12 months experimenting with different ‘point of sale techniques’ in a live environment to refine our core offering. This involved running tests with a limited number of merchants and a restricted user base. We measured and compared the effects of different ways of selling to the consumer (group deals, flash sales, vouchers, etc.) and within a few months we’d discovered the Demand a Deal buying journey. The results were beyond our expectations: a 72% demand-to-purchase conversion rate over the last 3 months. Visit Flubit.com to see these tests in progress. Meanwhile, we’ll be putting the finishing touches to our API, UI and back-end, while integrating with merchants and channel management solution companies as part of our pre-launch integration programme. The full site will launch during late 2012, whereupon market presence and emphatic conversion rates will define us. Our significant marketing war-chest will fund substantial online and offline user acquisition and education campaigns.

Who we want to work with at Flubit.com We are looking for multi-channel merchants, online retailers and channel management solution companies who are at the forefront of innovation, and want to redefine the online shopping experience. If you agree with the following, we want to work with you:

P Traditional marketplaces are becoming stale and/or saturated P Consumers want to be able to influence the price they pay for something P Traditional marketplaces take too much commission P You want to dominate a new channel before your competition get there P The market is ready for an innovative and integrated new selling channel

If you want to learn more about selling on Flubit, and how to join our pre-launch integration programme, then get in touch to arrange a free compatibility consultation.

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eBay & eCommerce Tools & Services Guide 2012

Contact details for Flubit.com Andy Stephen

Head of Merchant Relations, Flubit Limited

DDI: +44 (0) 207 502 8241 Mobile: 0778 691 7071 Users: http://flubit.com Merchant: http://weflubit.com andy@flubit.com | Twitter: @weflubit

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eBay & eCommerce Tools & Services Guide 2012 FreeAgent

Thousands of small businesses and traders are discovering an easy way to manage their books and invoicing. Say hello to FreeAgent. In a nutshell FreeAgent is an easy to use, award-winning online bookkeeping and accounting system specifically designed to meet the needs of small businesses and traders. With customers in over 80 countries, FreeAgent puts you in control by taking the jargon out of accounting and giving you real-time visibility of how your business is performing. With FreeAgent you can manage your stock, send invoices, automatically chase payment, analyse bank statements, manage your payroll, and even submit your VAT returns online to the HMRC and forecast your tax in the UK. In a nutshell FreeAgent brings all of your business finances together in one place, letting you build real-time accounts in straightforward language. Getting started is easy

• FreeAgent is internet based so there is no software to download/install • You can access FreeAgent anywhere you have an internet connection • Unlimited users and unlimited transactions on your account

The features Award winning support whenever you need it by telephone and email

• The FreeAgent Support Team can guide you through getting started • Support accountants can help you with any queries on using FreeAgent • Awards include: Software Package of the Year, British Accountancy Awards 2011 Software Vendor of the Year, Software Sartisfaction Awards 2011

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eBay & eCommerce Tools & Services Guide 2012

Keeping on top of bank account transactions Online banking features lie at the heart of FreeAgent, so you build an accurate, real-time picture of money in and out of your business

• • • •

Import electronic statements from your online bank account Reconcile invoices and bills generated through FreeAgent Explain transactions and categorise credits and debits Gain an instant picture of money coming in and leaving your account and easily assess your cash position • FreeAgent learns from the categorisations and automatically handles future transactions • Integrate with your PayPal account

Real-time Profit & Loss and Balance Sheet created automatically

• Easily collaborate in real-time with your accountant or advisor when you give them access to your accounts on FreeAgent • Track income and outgoings to get a true picture of your business over time with monthly and yearly Profit and Loss statements • See a balance sheet for your business covering UK tax • Your accountant can export your data as a trial balance whenever they want. • If you’re a UK Limited company keep track of dividends paid and automatically generate a Dividend voucher to download, print and sign.

Clear tax forecasting (currently UK only)

• • • • •

Tax timeline shows live updates of your tax position Synchronise important tax deadlines and liabilities into your calendar Get the numbers you need to add to your UK self assessment tax return Simple payroll engine lets you track salaries and PAYE/NI liabilities Automatically create VAT returns and submit online to the HMRC

Integration FreeAgent is working hard to join up with different applications you may want to use to run your business. So for example, PayPal payments can be updated in your accounts automatically. You can also do things like download apps from your smartphone to scan and add expenses. FreeAgent is always collaborating with other businesses to add new apps that enable you to automatically update your accounts.

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eBay & eCommerce Tools & Services Guide 2012

Manage your stock and expenses

• • • • •

Add stock items and price lists Allocate purchased stock to invoices Match purchased stock to expenses Cost of stock is automatically added to your balance sheet Upload expenses and see them accounted for in your real-time accounts

Professional estimates and invoices

• Quickly build branded estimates and invoices from our selection of designed templates and email direct to clients or print in PDF format • Convert estimates to invoices in one click • Invoice in 15 different languages covering over 50 countries • Track confirmation that the invoice has been received by the client • Automate your billing process - schedule recurring invoices, send automated invoice reminders and a ‘Thank you!’ email when an invoice has been paid

FreeAgent puts you in control and gives you visibility of your finances. Try FreeAgent for

yourself - the first 30 days are free.

Don’t just take our word for it, here are some comments from FreeAgent customers on Twitter. odsska Chris Ball Highly recommend @freeagent for any Timesheet/ Invoicing/Accounting needs fre.ag/41dv1v1d AndrewWoody Andrew Woodward Received awesome support from people @freeagent - if you don’t use them for your account you really should bit.ly/f6b1se gregdavispsu Greg Davis Catching up on a little book keeping for @38solutions with the awesome online tool @freeagent. It almost makes the job fun!

leewilshire Lee Wilshire Personal self assessment also sorted, not that it takes long thanks to @freeagent see: fre. ag/28vi6rxs andywade84 Andrew Wade @freeagent signed up for your free trial last night, have to say I’m very impressed with your product so far! and pretty cheap as well

Search @freeagent to see for yourself. Offer subject to terms of service. See www.freeagent.com for details.

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eBay & eCommerce Tools & Services Guide 2012 Frooition

“Confidence is everything....“

Confidence is everything on eBay, the more confident the prospective buyer, the more willing they are to spend money with you; through clever design we position your store as a major online brand inspiring massive confidence in your customers, increasing customer loyalty and sales! Frooition – “Delivering the Best” With over 100,000 online clients and a reputation of ‘World Leading Designs’ we understand how to create highly engaging designs and what makes them ‘World-class’. A few key benefits of our designs:

• • • • •

100% custom Increases buyer confidence Increases average order values Intuitive navigation with easy product find On average, a massive sales increase of up to 30%! And much more... www.frooition.com

Unlike our competitors we are officially the World’s only eBay Certified Provider that specialises in design. This means we’re verified by eBay to ensure our designs won’t break any of those scary eBay rules (so with us you won’t suffer seller restrictions on your Account). The Technology... It’s not just about great design; at Frooition we give you access to our powerful eBay design management software, this allows you to create your eBay listings from inside your account, apply design and list directly to eBay in literally half the normal time! – That’s a time saving of over 50%! Don’t worry, our software and eBay designs work with all the listings tools, so if you prefer to use Channel Advisor, Selling Manager Pro, Turbolister, Blackthorne, eSellerPro or any of the others you won’t have to change the way you list!

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eBay & eCommerce Tools & Services Guide 2012

We have two powerful eBay design solutions to take your business to the next level: Advanced eBay Design – “Inspiring confidence...” Our Advanced eBay Design Solution helps to create and establish your brand on eBay, inspiring massive confidence in your customers, increasing customer loyalty and presenting rich relevant content through clever design. Perfect for the standard seller looking to get more out of eBay. Checkout our fantastic Frooition Advanced eBay Design features: http://www.frooition.com/uk/advanced-ebay-design.html TopSeller eBay Design – “Reaching out to your clients” In addition to our Advanced eBay Design features, ‘Top Seller’ comes with design extras such as branded search boxes, rotating product image galleries and side product promotions; all of which help to retain customer interest, up sell your products and increase your eBay sales! Perfect for eBay Top Sellers who are looking to take their store to the next level! Checkout our Frooition Topseller features: http://www.frooition.com/uk/top-seller-ebay-design.html Ecommerce Web Design As part of our outstanding services we provide ecommerce web design for the following exciting platforms: BigCommerce - “Making it easy for anyone to sell online” BigCommerce is our new ecommerce design solution, fully functioning and jam packed with many brilliant features this powerful solution ‘Makes it easy for anyone to sell online’. You can have a Frooition BigCommerce Web Design for as little as £950+VAT; here are some of the fantastic features:

• • • • • •

Frooition World-class design unique to your business No transaction fees – ever! Superior SEO functionality Customise your store with ‘drag and drop’ eBay export feature (Available if purchased with a Frooition eBay Design) Unlimited FREE BigCommerce Phone and Technical Support * *subject to which BigCommerce package you choose And so much more!

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eBay & eCommerce Tools & Services Guide 2012

Sell on eBay? - “Exclusive eBay export tool” Exclusive to Frooition eBay design customers; you can now export your entire BigCommerce product inventory into eBay!

• • • •

Sell your products on the largest online market place - eBay Increase your product exposure and sales List your products to eBay in half the usual time Go multi-channel with consistent branding

Why Choose Frooition? In addition to the benefits above:

• • • • •

World-class BigCommerce Design Partner Dedicated Account managers All our designers work in house, no third parties 100,000 satisfied customers Delivered in as little as 3 weeks!

Check out our Frooition BigCommerce designs today http://www.frooition.com/uk/big-commerce-design.html Amazon Webstore - “All-in-one ecommerce solution” Amazon Webstore is our new and powerful “All-in-one ecommerce solution”, this fantastic platform comes with all the power of a leading ecommerce provider; Amazon. A Frooition Webstore design comes with many exciting features, check them out here: http://www.frooition.com/uk/amazon-webstore-design.html Facebook Design – “Designing for engagement” With a Frooition Facebook design, we’ll help your business stand out from the crowd, drive traffic to your website, reward engagement and most importantly increase your sales! Checkout our fantastic Frooition Facebook design service here: http://www.frooition.com/uk/facebook-design.html

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eBay & eCommerce Tools & Services Guide 2012

Our Frooitions World Leading Design Services include:

eBay Design BigCommerce Website Design Facebook Design MagentoGO Ecommerce Design ChannelAdvisor Premium Ecommerce Web Store Design POWA Ecommerce Design Vendio Ecommerce Design eBay Productivity Apps

To get started with your exciting future design, simply contact us today at www.frooition.com! (Donâ&#x20AC;&#x2122;t forget to take a look at our special discount code at the back of this book! - ÂŁ100 OFF RRP eBay / Ecommerce Design Services)

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eBay & eCommerce Tools & Services Guide 2012 GarageSale

Garage Sale 6 http://www.iwascoding.com/GarageSale Mac OS X users - create outstanding eBay auctions GarageSale is the most comprehensive eBay application optimised for use on Apple platforms. Whether you are using an Apple Mac computer, an iPhone, iPod Touch or your iPad, you can edit, track and manage all your auctions with one application. Auction tracking keeps you up to date with all the information about your eBay auctions including current bid, watchers and listing fees. When a listing ends you’ll receive all the information you need including the buyer’s name, and address. You can add them to your address book and even find the buyer’s location through Google Maps as well as leave buyer feedback directly from GarageSale. Full Apple integration is outstanding with features such as the Media Browser which lets you import photos from different sources easily. You can even access all your images from iPhoto and Aperture directly from within GarageSale. If you use Apple platforms to run your business, whether that be Mac computer, iPhone, iPod Touch or iPad, than GarageSale is the solution you should be using. GarageSale offers:

• • • • •

A completely Mac based eBay selling solution Free image hosting for up to 20 images per auction No subscription required, one-time iPhone/iPad versions available, too Pricing from $5.99 (iPhone), $6.99 (iPad), and $39.99 (Mac)

GarageSale is a slick, full-featured client application for the eBay online auction system. With GarageSale Mac OS X users can edit, track and manage all their auctions with one single application - easily and fast. Use GarageSale’s intuitive and reliable interface to create eBay auctions conveniently. Stop waiting for eBay to lead you through endless web pages step-by-step.

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eBay & eCommerce Tools & Services Guide 2012

GarageSale is fast, easy to use and comes with everything you need to create, list and manage your auctions. GarageSale also integrates perfectly with iPhoto, offers free image hosting, over 140 free auction designs and comes with a built-in Design Store. eBay Stores, eBay Motors, PayPal, Twitter and many international eBay sites are supported. GarageSale Touch and GarageSale HD offer all the features you need to list products onto eBay while you are on the road. You can even start creating your auctions directly from your iPhone or iPad and then import them into GarageSale for Mac to refine them further. You can download GarageSale for the iPhone or iPod touch directly from the Apple App store and there is a separate version of GarageSale in the Apple App store for the iPad. GarageSale is fully featured with all the tools that you would expect including Inventory Tracking, Batch Editing, Revision, Relisting and Free Scheduling. Support for multiple eBay seller accounts and full integration with eBay stores is built in as standard. Each time you upload an auction you can choose which of your eBay accounts should be used. Each account can be linked to a different PayPal account. One of the most useful features in GarageSale is Network Sharing - the ability to share your prepared auctions with other GarageSale users on your local network with Apple’s Bonjour technology. Inventory Tracking allows you to now define products and assign product titles, pricing information, images, and quantity. You can link your auction templates or a variation from a variation-enabled listing with your product through the SKU field. Every time an item sells, GarageSale will decrease the remaining quantity for the linked product. Built in to GarageSale is a Financial Report Geneator to enable you to stay in control of your business. It’s crucial to your business success to keep track of your eBay income and expenses so GarageSale lets you create custom reports showing the data you are interested in, including PayPal and eBay fees, for any given date range. What have other eBay users said? • This is by far the most awesome app for eBay postings using a Mac. Not only is it powerful, but it is just plain FUN to use! • Using GarageSale has been instrumental in starting my eBay business. It has worked flawlessly and makes beautiful listing designs seem effortless. The customer support is top notch. • Quite easily the best eBay Auction manager, by a country mile. Superb software. • Can’t fault it so far, much better than Turbolister.

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eBay & eCommerce Tools & Services Guide 2012 Genie and the Geek

and the

Genie and the Geek is an ecommerce consultancy business that specialises in building its clientsâ&#x20AC;&#x2122; business through marketplaces such as eBay and Amazon. If you are a retail business and want to develop a strong revenue channel through these marketplaces, then you should contact Genie and the Geek. The business has two sectors; My1stWish is a retail business established 4 years ago and Genie and the Geek is the management sector. Due to the innovative and creative team behind the retail business, the company has become highly lucrative and well regarded within the ecommerce sector. Genie and the Geek was established as a basis for business development, expertise and consultation within the industry. Collectively the team has over 15 yearâ&#x20AC;&#x2122;s experience of ecommerce, creative design, marketing, research and business management. We will provide your business with a wide range of services and tailor made packages, designed to gain maximum traffic to your site and ultimately generate high levels of revenue. Such services include; expert photography, content building, website design, management advice, stock researching and search engine optimisation. The company is often involved in testing and trialling new advancements by both eBay and Amazon and can bring this foresight to your business. Genie and the Geek now manage several high profile businesses including Religion, Kookai, DKZ, Reload Menswear, Liquorish, Camille Lingerie and more. It is the only true Full Service Provider in the UK that is officially authorised by eBay to manage clients, hold stock, fulfil orders and create inventory across multiple platforms. Overview of our team and departments The company has a team of over 20 individuals based in our offices in Manchester with another 30 staff members working from overseas offices.

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eBay & eCommerce Tools & Services Guide 2012

Listing Department Our listing department are experts at listing your stock and creating exciting content for your products. We already have expertise in fashion, footwear, health and beauty, electronics, home & garden and many more. We are able to advertise and write copy about your products with or without having the products physically in our offices. Fulfilment A highly efficient and experienced packing department will take great care of packing and mailing your orders to your customers from our warehouse. We are able to receive and process your deliveries, perform stock checks and hold stock on your behalf for a true fulfilment service. We currently have many couriers who come for collections on a daily basis. Customer Service We have both an inbound and online customer service presence that is always at hand to offer help, advice and answer any queries. We offer Customer Service outsourcing services where you can have UK based customer services representatives who care about upholding the image of your company. Photography Department Experienced photographers and image editors will take the perfect pictures of your products for listing. Equally they are also on hand to edit existing pictures you may have. We offer many creative ways to take photographs of your products. This includes image to video creation, 360 views of products and interactive zoom features. Creative Services Our Creative Services team are experts at understanding your design requirements before producing outstanding results. We have designed over 300 eBay storefronts, many Magento websites and now offer fantastic Facebook stores too. So whether it a fashion design full of flair or a sturdy structure for a DIY company, we can help you. Overview: • eBay Store Design • Helping Brands to sell through the eBay Fashion Outlet • Full Service Provision • Increasing the value of your out of season stock • Business Intelligence • Monthly Reporting • Daily Deals Management • Increasing profile of your business Links: http://genieandthegeek.co.uk/ http://stores.ebay.co.uk/Reload-Outlet http://stores.ebay.co.uk/kookai-outlet http://stores.ebay.co.uk/Camille-Lingerie?_rdc=1

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eBay & eCommerce Tools & Services Guide 2012 Goofbay

Goofbay is an essential bargain hunting companion, whether you are buying, or selling on eBay. As one of the biggest eBay tools specialists on the web, Goofbay has grown quickly since being established in early 2005. Here, we take a look at some of the free tools on offer through Goofbay. Free eBay Sniper You’ve seen it before; your bid is winning as the eBay auction is about to close. You watch in excitement for the eBay winning notification, but...it never comes, you’ve lost?! In the last seconds of the auction a new bid has appeared, somehow they have managing to outbid you and it’s too late for you to respond. You’ve been sniped! If you’re tired of losing eBay auctions Goofbay eBay Sniper is the answer. Goofbay’s free eBay Sniper automates the process of placing a bid in the closing seconds of an eBay auction, dramatically increasing your chance of winning. There is no complicated software to learn; all you do is enter the eBay item number and your maximum bid. Goofbay will snipe eBay just a few seconds before the auction ends, so you can rest easy knowing you have the best chance possible of winning the auction. Thousands of buyers snipe eBay auctions every day, if you can’t beat them - join them! eBay Most Popular Tool This tool allows users to view how popular an item is through the number of watchers it has achieved. With this information, eBay sellers can better understand pricing points and demand for items, whilst buyers can better understand what type of Best Offer a user may accept. eBay Bid History Tool The eBay Bid History Tool allows you to lookup what someone is bidding for on eBay. You can see what items they have won, the percentage of auctions they have the winning bid in and how much they have spent in anywhere up to the last 120 days. eBay Seller History Tool The eBay Seller History Tool allows you to view a seller’s sale history. You can see exactly what a seller has sold, how many they sold, how much their turnover was and how much they spent in eBay fees in up to the last 90 days. The Seller History Tool is particularly useful for eBay Sellers researching which products are selling most effectively online.

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eBay & eCommerce Tools & Services Guide 2012

eBay Feedback Checker The eBay Feedback Checker Tool allows you to lookup the entire feedback history of a seller or buyer on eBay. You can filter out positive feedback, negative feedback, withdrawn feedback and neutral feedback, allowing you to easily see the reliability of the seller or buyer you are dealing with. eBay Best Offers Tool The eBay Best Offers Tool allows you to view what offers a seller has accepted or declined. You can see exactly how often a seller accepts an offer and the average reduction a seller will accept in up to the last 90 days. Use this tool to better understand how much you can expect a seller to accept on a Best Offer. eBay Misspellings Search The eBay Misspellings Search allows you to search for items that have been misspelled by the seller, giving you more chance of picking up a bargain as nobody else can find it. For example if you type in ‘Playstation’, Goofbay will automatically search for misspellings such as Paystation, Playstaion, Playtation, and more. If you are searching for a new camera, why not use the advanced filters to filter results by Brand, Model, Zoom, Bundled Kit, Megapixels and more. eBay Bargains Search The Bargains search allows you to search for eBay items with zero bids in order of when the auction is ending. You can further refine this search to find specific items which immediate impulse bargains are waiting to be had. eBay Not In Title Search This is a totally unique feature, no other site searches this way. You search for example ‘PSP Games’ and Goofbay lists those games where people have excluded ‘PSP’ or ‘Games’ from the title. (Games listed in the PSP category with a title as ‘2 games’ etc. usually go undiscovered on eBay). eBay Exact Search The eBay Exact Search allows you to do a regular search on eBay but has the benefit of using the Goofbay advanced search filters to quickly and easily find the perfect item. If you are searching for a new camera, why not use Goofbay’s advanced search to filter results by Brand, Model, Zoom, Bundled Kit, Megapixels and more. eBay Local Search Use this tool to search for items that are local to you with the eBay Local Search tool. By searching for local items, it’s possible to grab a bargain and save on delivery costs by collecting it the very same day.

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eBay & eCommerce Tools & Services Guide 2012

eBay Impulse Search The eBay impulse search allows you to quickly search eBay for auction items currently below their perceived auction value. For example, you can search for Xbox 360 related items for under £10. The impulse search allows you to uncover bargains on items you often never expected. If you’ve never used Goofbay before, now is the time to have a go with some of the tools. If you are one of the 100,000 people who currently use eBay, then why not take the opportunity to use a wider range of its tools to better identify eBay bargains. You could use tools in conjunction with one another, for example using the ‘Not in Title Search’ to identify a bargain, before using the Free eBay Sniper to stand the greatest chance of winning it? In addition to these tools, Goofbay also offers a range of buyer and seller shortcuts, completing its offering as an essential eBay companion. The developers of the site are also looking to bring news of the latest eBay deals and bargain hunting opportunities as they happen. To receive the latest bargain hunting opportunities and for updates on new Free eBay tools, sign up to Goofbay now. You can also receive updates through joining http://www.facebook.com/goofbay, or follow Goofbay at http://www.twitter.com/goofbay_com.

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eBay & eCommerce Tools & Services Guide 2012 iContact

iContact is the leading provider of email and social media marketing software for small- and medium-sized companies. Based in North Carolina in the United States and with offices in central London in the United Kingdom, iContact has more than one million registered users. For a free 30-day trial of our Email and Social Media Marketing software visit: http://www.iContact.com iContactâ&#x20AC;&#x2122;s email marketing software allows small business owners to manage their opt-in email lists, create and distribute beautiful, socially-enabled email newsletters and marketing campaigns, and track the reach and success of these email messages. iContact also offer a range of social media tools allowing users to schedule and track the success of posts to social networks including Facebook and Twitter. As well as providing an affordable, scalable and easy to use email and social media marketing application which can be accessed online or via mobile devices, iContact also provide a complete range of professional and account management services. These services range from list management and design services all the way through to strategic planning and campaign management. Learn how iContact helped UK client CraftsUPrint increase their list size, improve deliverability and increase traffic to their website by utilizing iContactâ&#x20AC;&#x2122;s professional services and account management here: http://blog.icontact.com/blog/craftsuprint-builds-digitalcrafting-shopping-mall-with-icontact/ iContact for Salesforce iContactâ&#x20AC;&#x2122;s award winning integration for Saleforce.com is the only truly native email marketing application available on the salesforce.com AppExchange. Users can manage their entire email marketing process from within the Salesforce environment, reducing the need for multi-platform training and providing additional functionality and reporting afforded by the Salesforce platform. For more information about iContact for Salesforce visit: http://www.icontact.com/features/suite-integrations/email-marketing-for-salesforce

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eBay & eCommerce Tools & Services Guide 2012

Agency Solutions iContact provides a flexible agency solution for clients to manage multiple accounts. The agency solution provides multiple client sub-accounts complete with secure multi-tier logins providing various levels of access depending on the individual users access rights or requirements. For more information please visit: http://www.icontactplus.com/agency-email-marketing A Crash Course in Email Marketing Written By: John Hayes, iContact EMEA Business Development Executive The following article first appeared on the official iContact Blog. For more great Email and Social Media Marketing tips and best practices visit: http://blog.iContact.com/, follow @iContact on Twitter or “Like” us on Facebook – http://www.facebook.com/iContact. It’s 9 a.m. on the second Tuesday of the month. You’ve got just two and a half hours to pull together the same old newsletter that you send out at the same time every month, come rain or shine. Only problem is that you’ve nothing to say. So you scramble around looking for some half-decent offers, copy and paste some loose news and send out to your entire list without giving any real thought to the subject line. And then … nothing. If this sounds like your email marketing strategy – you’re not alone. It’s time for a crash course in email marketing. Rule #1 – Be relevant A monthly email to your entire list is not a strategy – it’s an afterthought. You need to build a strategy based on relevancy to your target market and the quality of your message. If you’ve got nothing to say, don’t say it – even if it is the second Tuesday of the month. Rule #2 – Less is more Select just one offer per email and segment your list accordingly. If you have a range of complementary products, choose a hero product to focus on and add simple links to promote the additional items. Think of your email like a menu in a restaurant – too many dishes to choose from and nothing looks appetizing. Rule #3 – More is more Now that you’ve made your campaigns more relevant, it’s time to increase the frequency of your emails. Keep your emails relevant and interesting and your subscribers will welcome the increased touchpoints.

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eBay & eCommerce Tools & Services Guide 2012

Rule #4 – Headline news (subject lines) Your subject line should scream benefits. Think of it in the same way a newspaper editor writes a headline. It should tell the full story and entice the subscriber to read more. Give your subject line as much thought as your body text. Your subject line is your first line of defense between your subscribers and the delete button. Rule #5 – Automate Set up auto-responders to automatically deliver a predefined series of messages. These could include welcome messages to new subscribers, online courses or carefully crafted sales messages delivered over a specific period of time. Rule #6 – Take time for text Make good use of real text (not graphics) at the top of your email. A graphic-heavy email will appear blank until the subscriber has selected to download the graphics. Real text in the message will remain visible even in HTML emails and entice subscribers to open the complete email. Rule #7 – Get social Use your email campaigns to encourage subscribers to engage with your social media activity on Facebook or Twitter. Social media will not replace your email activity but will allow you to build your brand across your subscribers’ social networks. Rule #8 – Test Whenever possible, test your subject lines and creatives and then optimize accordingly. Split testing does not have to be complicated. Hit 20% of your list with two different emails and monitor the response. Hit the remaining 80% with the most successful email. Rule #9 – Cleanse Take the time to cut the deadwood from your list. Remove bounced email addresses and any names that have not opened any of your mails over a significant period of time. Remember, you are paying to target a list of people who want to receive your emails. Old, dead and unwanted emails are expensive and can damage your reputation. Rule #10 – Understand your ROI A client once told me their email campaigns did not yield a great ROI. He said a single, untargeted, monthly email to a list of 15,000 names generated only 18 sales (with an average spend of $48). That meant for every dollar he spent, he saw more than eight dollars back or a 692% ROI. I suggested he compare this to his ROI from paid search and then start getting strategic about his emails campaigns. iContact 288 Bishopsgate, London. EC2M 4QP. UK Tel: +44 (0)208 099 7855 Website - http://www.iContact.com Twitter - @iContact Facebook – http://www.facebook.com/iContact

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eBay & eCommerce Tools & Services Guide 2012 iWoCa Ltd

Lucrative deal on offer but no cash available? Solution: iWoCa We provide cash to online sellers, with applications approved and funds available within minutes. There are no surprise fees and we give you the customer service you deserve. We understand your business. You’ve built a profitable online store. Your business is global and operates at internet speed. To close on valuable liquidations or auctions, you have to make quick decisions and need cash readily available. Sometimes expenses have to be paid while your cash is tied up. You want to grow your business. You require more cash to invest in stock, staff and infrastructure just like any other retailer in the world. So far so good. The problem is that banks don’t run their business at internet speed. They also dont take your impeccable online presence and customer feedback into account when evaluating your credit risk. They simply don’t have the systems in place that recognise the value of what you do, leaving the relationship manager at your local branch helpless and without any appropriate products to offer you. iWoCa is different. We offer a service designed specifically for your needs that takes these crucial factors into account, giving you a more reliable access to credit with a quick, simple and convenient process. With iWoCa, applications are approved and cash made available within minutes. Who we are We are a London based company founded by three experienced finance and technology professionals who recognised the need for a better, faster way of getting cash to online businesses. We’re entrepreneurs just like you, and we understand your business needs far better than the relationship manager at your bank. The world shops online now and we believe that internet retailers like you have the potential to increase their turnover tenfold in the coming years –we can help you with that. Visit our website www.iwoca.co.uk to find out how we can boost your business. We look forward to working with you!

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eBay & eCommerce Tools & Services Guide 2012 justtemplateit & Adlister eBay Shop & Listing Template Design

10% Discount: Quote ‘JTI2012’

J+I have been providing eBay design for both shop and listings for over 6 years with a customer base of over 720 stores across UK, IE, US and AU. J+I are a brand name of the Just Applications Group that specialises in providing solutions for online sellers across eBay, Amazon and other marketplaces such as Channel Advisor. J+I provide 4 tiers of service. From an entry level solution that includes On of our free templates (please ask for more information) and a one year subscription of the listing tool ‘Ad-lister’ up to the Gold package that offers more advanced design. Bronze Service • Custom eBay Listing Template Silver Gold

Service • Custom eBay Listing Template • Simple Shop Design • Free logo design

Service • Custom eBay Listing Template • Advanced custom Shop Design • Free Logo Design • Sales marketing banners to promote seasonal offers • Free image gallery design to increase sales

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eBay & eCommerce Tools & Services Guide 2012

Why would I purchase an eBay template? eBay users have been designing there own templates or using free ones for well over 6 years now. Using either there own HTML skills or using advanced design provided by companies such as ours. An eBay template is built to help you make more money by bringing to the visitor buyer confidence and the persona that you are a trust worthy company and that you offer a hassle free route to sale – which of course will lead to more business. We have measured the increase in sales across all our customers of an increase of 32%. We do this by taking a snap shot of our customer’s turnover from the last 90 days before you start using our design services. This is an average as some customers’ sales could be seasonal. We take regular monthly checks to see if the customer is improving and we typically see some increase in the first 3 to 6 months which is very similar to our SEO (Search Engine Optimisation) projects. Remember you still have to consider your ranking on eBay and previous sales history. Please visit our portfolio at: http://www.justtemplateit.co.uk/ebayportfolio.aspx Testimonials. “Just Template IT has an in-depth understanding of how to push the design boundaries on eBay to the limit in order to achieve the best result for the client. They went way above and beyond the call of duty to develop a listing template and design for our eBay shop that closely matched our own website – no mean feat considering the many technical constraints they needed to work within. Their service was very responsive, professional and cheerful and I would have no hesitation in wholeheartedly recommending them to anyone who wants to stand out from the crowd on eBay. “ Angela Greenwood Online & Direct Marketing Manager RedLetterDays Limited Great store design, I’ve seen an increase in sales of at least 25%. The Ad-lister software is fantastic and very easy to use, it is saving me a lot of time. Thanks for your great service, your technical support has been second to none. Daniel Hurst Director Digital Accessories Amazon Webstore Designs - £1200+VAT

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eBay & eCommerce Tools & Services Guide 2012

Amazon webstores is an ecommerce solution powered by Amazon. Suitable for all sized businesses. At JustTemplateIT we offer a bespoke design (including logo design) offering a quick turnaround time. The Amazon webstore is powered by Amazon’s very own technology Amazon Webstore Features

• • • • • •

A team of up to 9 web designers will be responsible for building the webstore Fully bespoke design including sales banners and logo design Full correspondence throughout the design stages via phone call and email Implementation of Amazon webstore Set up of your web domains Implementation of keywords and meta descriptions and offer advice of possible SEO campaigns • Up to 5 email accounts setup up by JustTemplateIT

Please visit our portfolio at: http://www.justtemplateit.co.uk/amazonportfolio.aspx Ad-Lister – eBay listing tool

Ad-lister is our eBay listing tool and design management software. Built in 2006 to service the eBay motors industry. In 2007 it rapidly expanded to service all eBay sellers. The software manages over 652 eBay stores from small to large scale business sellers and focuses on driving more sales for each customer. The principle of the software allows customers to edit live listings (to retain sales history and best match) in bulk. More recently it is able to tap into your competitor’s sales history to help you make decisions on your products. Ad-Lister understands your eBay shop design and listing template so you need not worry about the advanced HTML. Providing simple controls to update sales campaigns, categories and text displayed on eBay.

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eBay & eCommerce Tools & Services Guide 2012

On average our customers see a 30% ROI. With Ad-Lister sales increase and the time spent on listing reduces. So a win-win solution. If you purchase either the shop design or eBay listing template the software is free for the first 12 months. Ongoing costs £249+VAT per year. Image hosting is £10+VAT per year if required. Additional Features

• Users with one click can post products to Twitter & Facebook which then drives the user back to your eBay live items. • Sales recommendations tool – To allow users to see what their competitors are doing. • Reports available on top selling products on competitors • Profit and Loss tool to establish what the actual cost is to sell on eBay factoring in all the fees including postage and relisting. Best selling and poor selling dashboard indicators. • Post products to your Magento eCommerce platform • Post products to Amazon webstore solution as long as the product exists in the Amazon catalogue. • Stock warning email For more information please contact us at http://www.ad-lister.co.uk/ContactUs.aspx

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eBay & eCommerce Tools & Services Guide 2012 Kabbage Green to Help You Grow - www.kabbage.com

Kabbage understands online sellers. We know that building a business has plenty of challenges. Getting funding should not be one of them. Kabbage.com offers online merchants working capital to grow their businesses quickly and easily. You can sign up and get the funds you need to grow your business in as few as 5 minutes. There is a rapidly growing delta between small-to-medium businesses’ need for credit and its availability from traditional sources. For the large and growing segment of online retailers who offer their products via online marketplaces, representing over $48 billion on eBay alone in 2008, the divide is even greater. This segment is underserved for financial services products because traditional underwriting and lending criteria do not account for a ‘virtual’ commerce business model, or the value of recently sold inventory. We understand that small businesses are far more than just a credit score. Kabbage automatically collects and analyzes comprehensive data related to a small business’ online transaction history such as, sales volume, time in business, online reviews, social networking, credit history, and other relevant data to determine risk and advance amounts. This approach allows us to understand our customers better and, as a result, provide them with cash as and when they need it. Kabbage currently supports online sellers on eBay, Amazon, Yahoo, Etsy, and Shopify. We plan to add many more marketplaces by the end of 2012. How it works: Sign Up Submit Application Get Funds - www.kabbage.com - Add your store info - Funds are deposited directly - Free Sign Up - Add your personal and business info into your PayPal or Bank - No Obligation - Add your payment accounts account. - It’s fast and Easy! Your personal and business information is always kept confidential and secure.

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eBay & eCommerce Tools & Services Guide 2012

Simple 6-Month Kabbage Advance

Advance

+ Cost = Monthly Amount Due

Month 1 1/6 Advance 2%-7% of advance

Month 2 1/6 Advance 2%-7% of advance

Month 3 1/6 Advance 1% of advance

Month 4 1/6 Advance 1% of advance

Month 5 1/6 Advance 1% of advance

Month 6 1/6 Advance 1% of advance

Done

1/6 + 2%7%

1/6 + 1%

Full

Paid In

Each customer’s advance limit and fee is based on the information you provide when you sign up and create your Kabbage profile. Your store’s revenue, social networking activities, and personal credit score all play key roles in determining your advance limit and fee. Fees range from 2 to 7 percent. Kabbage gives you cash in the form of a merchant advance, not a loan. You are not paying any interest. You are simply paying a discount fee to utilize funds to grow your business. There are no pre-payment penalties and you can pay your merchant advance off early to save yourself the remaining fees. Kabbage can help you:

• • • • • • •

Expand your inventory Hire Help Buy new equipment Expand your space Ramp up marketing Enhance your website Attend workshops to advance skills

Whatever you need to grow your business, Kabbage can help get you there. Meet Bill: Bill sells guitars online. He has been earning an income doing this since 2002. His online store grosses more than $164,000 a year. He has a seller rating of 99.3%. His credit score is 680. Bill just found a great deal on a ton of vintage guitars but he does not have the cash on hand to buy them. Rich is a banker. He does not understand Bill’s business. He does not see the traffic to Bill’s store and he can’t hear what Bill’s customers are saying about him. When Rich looks at Bill all he sees is a credit score. Rich will not help Bill get the cash he needs to buy that inventory.

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eBay & eCommerce Tools & Services Guide 2012

So instead, Bill goes to Kabbage.com and creates a free Kabbage account. It only takes Bill 5 minutes to apply. Kabbage analyzes his data in seconds. Kabbage instantly determines an advance amount and Bill now has immediate access to the cash he needs to buy those vintage guitars. Bill then buys those guitars and makes a huge profit selling them online. Now, Bill can grow his business even more. What our customers are saying:

• “Before I found Kabbage, if someone called and said, ‘I have 30,000 pounds of boots. Do you want them?’ I would put my head in my hands because I wanted them so much but had no way to buy them”, said Prescott, an online vintage boot retailer, “Now, thanks to Kabbage, I am able to make those purchases and really grow my business.” • “Kabbage was quick, concise, professional and able to provide more funds than we required to launch our business changes. As a result of the income produced from their generosity, we have increased our cash flow, gotten through the toughest period, and despite the economy, been able to keep our entire staff and crew fully employed. Thank you!” • “This morning I created a Kabbage account and was thrilled to be approved for an advance in just a few minutes. Now, I am able to purchase inventory for the holiday season without running up debt on my personal accounts” • “Because of the funding through Kabbage, we were able to take advantage of some opportunities that would have otherwise not been available to us. Our business on eBay has more than tripled and we’ve seen success that is directly a result of the funding we were able to tap into from Kabbage.”

For more information please contact: info@kabbage.com or call us at 866.210.4269. Visit our website at www.kabbage.com Find us on: Twitter: http://twitter.com/KabbageInc Facebook: https://www.facebook.com/KabbageInc Google+: https://plus.google.com/108477456544660211967

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eBay & eCommerce Tools & Services Guide 2012 KashFlow Automate your Accounting – PayPal Certified

With KashFlow’s free PayPal integration service you can now simply import your PayPal transactions straight into KashFlow accounting software with just a couple of clicks. Stop struggling with manual processes for transferring your data from one system to another. No more cutting and pasting from one place to another; no more CSV files and no more lost notes or forgotten transactions. Just a couple of clicks and you’re done. We know that building a successful online business can be challenging at the best of times. Be it an international eCommerce store, an eBay business or even a PayPal button on a blog. We try to make it that little bit easier. Saving time is important and knowing what’s going on with your money counts. So, who are KashFlow? KashFlow is the award-winning online accounting software that is incredibly easy to use and automates much of your business processes. It can be accessed anywhere with an internet connection. Be it the subway in New York, a plane over London or a hotel in Sydney. Wherever you are, KashFlow is there. As well as PayPal, KashFlow integrated with dozens of other web services including MailChimp and Dropbox. PayPal and KashFlow: How it happened. The integration first came about as a “proof of concept” tool to show off the power of our API. It connected to PayPal and copied data across to KashFlow. Simple. PayPal saw it and loved it. They worked with us to help develop the service into something much slicker. In June 2008 we proudly announced that we were the first accounting package in the world to have PayPal certified integration, and we’re still constantly improving it based on what our users have told us.

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eBay & eCommerce Tools & Services Guide 2012

The service is completely free to set up and use so that you can try it all out without any commitment. Currently, thousands of customers use our PayPal integration every day to automate the accounting for millions of PayPal transactions. Simply create an account with us, connect it to your PayPal account and watch your transactions get imported in just a few minutes. Take a look at how we can make running your PayPal powered business even easier at www.kashflow.com We won’t ask for your credit card details and we give you 60 days free to find out whether it works for you. As if that’s not convincing enough, we’ll even give you a discount if you enter the code TAMEBAY when prompted after registration. We asked two of our happy customers to tell us about why the PayPal integration was so useful for their business. Gill McArdle, co-owner of Print Away “I saved money on my accountant this year because it didn’t take him as long as usual to do our accounts,” said Gill McArdle, co-owner of Print Away, an online-based personal embroidery and printing company. All she had to do was give her accountant copies of the reports KashFlow generated for her based on her PayPal data and other manually entered transactions. They did the rest. Easy. It was last autumn when Gill tried KashFlow after scouring the internet for new accounting software and was particularly interested in the PayPal import functionality. “I dipped into KashFlow and looked at how simple PayPal imports were and how easy it was I didn’t expect it to be any different than the other software.” Naturally she was curious to see if the product fulfilled all of her requirements before transferring over, so she reached out to our customer support a few days after starting her trial. “I was surprised by the almost-instant support response on a weekend, I got an answer that instantly dealt with my question.” “I got a subscription right away, I think it’s fantastic.” Having made the leap to KashFlow she’s found the PayPal importer to be crucial to her business:

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eBay & eCommerce Tools & Services Guide 2012

“It saves me so much time and keeps me from tearing my hair out. I know I can get the PayPal information into KashFlow in a fraction of the time that it used to take.” Andre Baker, co-partner at Biggest Little Shop Online “The PayPal integration must save me six or seven hours each week in time compared to before when I was entering the PayPal data by hand – we have about 3,000 transactions each month,” explains Andre Baker, KashFlow customer and co-partner at Biggest Little Shop Online. “It’s simple, useful and saves a lot of time – which is money if I had to employ somebody to do it!” he laughed. Biggest Little Shop Online is completely internet based and trades primarily on eBay and Amazon and regularly handles hundreds of PayPal transactions per day. They are also in the process of creating their own web store. Currently, Andre uses KashFlow to manage his books and has been a customer for the past year after his accountant recommended the software to him. “I found the PayPal importer within a few months of joining KashFlow,” he said. “It was an added feature I learned about and now I’m hooked on it. Totally hooked on it.” Like Gill, Andy also mentioned KashFlow’s commitment to customer support: “Even on a weekend or out of hours when you wouldn’t expect anyone to be at KashFlow, you get a message back from Support and they do their level best to respond very quickly.” However, it doesn’t stop there for Andy. He says he’s also advised his brother-in-law to sign up for KashFlow, and take the free trial for 60 days to see if he likes it. So you can quickly see if KashFlow is right for your business without any risk. We want to make sure that you can stop struggling with accounting software and start focusing on running your business. Try it for yourself here: http://www.kashflow.com Enter the promotional code TAMEBAY when prompted and we’ll give you a discount.

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eBay & eCommerce Tools & Services Guide 2012 Lengow

The complete solution to easily reference your product catalogues on more than 700 distribution channels It may be easy to create an e-commerce store in just a few minutes nowadays, but ensuring efficiency and visibility is much harder. When Jérémie Peiro and Mickael Froger met, they noticed that there were very few tools to help online retailers efficiently sell their products on every possible online channel. They created the Lengow solution to allow merchants to manage their e-marketing campaigns on all distribution channels: Comparison shopping sites, marketplaces, affiliate networks, sponsored links, social networks, etc. Who is Lengow for? Lengow is a tool dedicated to online retailers. Our tool is also adapted for Web agencies which manage the online marketing of their e-commerce clients. Lengow is a solution created for e-commerce and online marketing managers who may not have a technical background. The solution is easy to use, even with the absence of technical or development skills. Lengow also offers support tools, such as training and a technical support team. The Solution Lengow offers online retailers a Web interface allowing them to centralize, optimize and manage the distribution of their product catalogues.

• The solution allows merchants to centralize the management of their product catalogues: Before, an online retailer had to use a separate interface for each distribution support. Our tool offers centralization on one single platform. The merchant saves time by having just one single dashboard to analyze.

• Each distribution media has its own rules and Quality Score, to which the merchant must respond in order to get the best visibility. The retailer must adapt the data of his product catalogue according to these values. Thanks to Lengow, the retailer can easily optimize his SEO: The merchant has access to a series of features allowing him to adapt his product catalogue as closely as possible to the distributor’s specifications (features like automatic rules, segmentation, search/replace, field matching, etc.).

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eBay & eCommerce Tools & Services Guide 2012

• Finally, the solution permits retailers to make their products profitable by quickly viewing their return on investment on each channel. They can track their clicks and also their sales down to individual products. The merchant is able to precisely evaluate how much turnover is generated from each channel, and also view the distribution of sales of a product on each channel. The merchant can also automatically deactivate products with conversion rates or ROIs that don’t meet his objectives.

How does it Work? To facilitate the use of the solution by retailers who don’t necessarily have technical expertise, we have developed a simple process:

1. The retailer exports his product catalogue via his store or through one of the free available plug-ins: Magento, Prestashop, osCommerce 2. He chooses among our 700 different distribution channels. 3. We quickly adapt (in 24 hours) his product catalogue for him.

The Distribution Channels: Lengow gives its retailers the possibility to be present on seven types of distribution channels:

- Comparison shopping sites - Marketplaces - Affiliate platforms - Social networks - Sponsored links - Blogs - Retargeting sites

A comparison site isn’t present in our list of partners? We’ll integrate them upon request so that our clients can distribute their catalogues as quickly as possible on their chosen channels. We currently have more than 700 partner channels all over the world. And wanting to constantly present its customers with innovative distribution supports, Lengow now offers retailers the possibility of distributing their product catalogues on tablets and mobile phones. Wanting to support retailers in this new era of e-commerce and being perfectly aware that it is sometimes complicated to adapt online stores to different telephone formats, Lengow has launched the automatic creation of an M-commerce store directly from a merchant’s product catalogue.

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eBay & eCommerce Tools & Services Guide 2012

Lengow adapts your product catalogue into a mobile-compatible version, while respecting the standards of each Mobile & Tablet brand, to turn your mobile store into a real extension of your e-commerce site. TagCapsule, the Universal Tracker to Simplify Campaign Management TagCapsule is an additional tool available to simplify the management of online marketing campaigns. An online retailer has as many tags as he has distribution channels. Managing these multiple tags often requires technical expertise and time and remains a complex process. TagCapsule was created to simplify the management of these tags: It is a universal tracker allowing for the centralization of all trackers within one single tag, which can be managed easily and without any technical skills. Lengow, Partner to eBay’s Global Ecosystem: X.commerce Announced during the LeWeb 2011 event in Paris, nine new partners joined the ecosystem of X.commerce, eBay’s global platform, in early December. Lengow will be included among the tools within the ecosystem, under the section “product catalogue management” for e-marketing campaigns. Officially launched by eBay last October, X.commerce is an application development platform for online retailers and developers. The platform assembles the tools and features of various sites and products within the eBay group, including the eBay marketplace, the PayPal payment system, the Magento e-commerce platform and other partners. The X.commerce platform gives retailers and developers access to a complete library of electronic commerce-related technologies, such as shopping carts, payment services and inventory management. The idea is to provide a wide variety of e-commerce applications which respond to the evolving needs of online merchants, and which are notably marked by interactions with social networks, the development of mobile commerce, etc. For more information: www.lengow.co.uk If you have a query or would like a demonstration of our solution, contact us: contact@lengow.com or by telephone: +44 (0)203 445 0005 As a special offer, the readers of this guide can receive 1 month free with the code “TameBay_Lengow.”

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eBay & eCommerce Tools & Services Guide 2012 Linnworks

If you’re in the market for a comprehensive order management and stock control system, then look no further than Linnworks. It is a most up-to-date, feature-rich solution that is designed to automate your business needs. More than 2,000 eCommerce businesses use Linnworks every day, and it’s not hard to see why – Linnworks is easily configurable to deal with key business processes, such as:

• • • •

Order Management Stock Control Shipping Management Inventory & Listing Management

Linnworks supports over thirty marketplaces and e-commerce platforms, as well as over twenty shipping couriers. It adapts to your business with seven different ways to fulfil orders and provides you with all necessary tools to design your invoices, labels, pick and packing lists. Make your business more efficient, responsive, flexible and profitable with Linnworks order management and stock control system. Keep track of the whole order management lifecycle Linnworks software integrates all your sales across multiple sites – including eBay, Amazon and your web-site cart and manages every aspect of the order management lifecycle from initial order to despatch and beyond. When an order arrives, you can choose to print invoices, shipping labels, packing slips, and pick lists for multiple orders at the click of a button. Then you need to choose the way to process your orders and the system is tailored to work with up to seven order fulfilment methods. It even supports despatch console for barcoded invoices and allows you to process orders by scanning invoice barcodes and UPC/EAN numbers. When an order gets processed, the system automatically updates shipping statuses and available quantities across all selling venues. These automated methods will save a lot of your time and will improve customer satisfaction and loyalty. Cut the paperwork down to size and tame the chaos of online order management

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eBay & eCommerce Tools & Services Guide 2012

Linnworks system puts all your order management information in one place, available to easily view and export. You can create order notes and carry out audit trails, and recalculate tax. It’s simple to sort and filter open orders, group orders together and print invoices and shipping labels for all orders in bulk. If your business expands beyond online sales, then Linnworks also provides integration with telesales, direct orders and an integrated EPOS (electronic point of sale) system. Take control of your stock – to improve efficiency and performance Stock control functions within Linnworks automate many of the time-consuming tasks related to online selling. For example, Linnworks can notify you when stocks are low; it provides stock level indicators and automates processes such as stock deduction from order processing and booking stock in. Automate and control your inventory management to save time, money and effort Imagine the scenario: you may have one inventory – one set of stock in a single warehouse. But you have multiple online sales channels. If you sell an item on Amazon, you need to update your inventory listing on eBay, and Magento, and every other site and shopping cart. By automating the process, you save time and money, and achieve a faster update, to eliminate the risk of over selling and ordering. An automated inventory management process frees you to operate in more sales channels. There’s no limit to how many web sales channels you can add up – because Linnworks is taking care of the inventory management behind the scenes. Powerful shipping management functions – deliver better services and reduce costs Efficient, timely and accurate shipping management is vital to customer satisfaction, helping you to build loyalty and repeat sales. By automating the process, you keep costs under control, making you more competitive, while also ensuring speed, consistency, and accuracy. Linnworks system offers sophisticated integration with multiple couriers, including Royal Mail, FedEx, Parcelforce, Yodel, UPS, USPS and many more. It allows you to provide shipping quotes for bespoke orders, helping you to boost sales by providing enhanced customer information. It also supports cheapest service allocation, saving you money, but with minimal involvement from your staff.

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eBay & eCommerce Tools & Services Guide 2012

Take control of your sales process with powerful added functions Linnworks comes with a range of powerful additional features that help you to present a better image to customers, drive sales and save both time and money.

• Use the flexible Template Designer to create your own unique and branded invoices and pack lists • Create different invoices and templates for specific channels or other order conditions • Automate email notifications and mail shots to improve communications with customers

As well as giving you control over your branding and communications, Linnworks also contains features designed to reduce paperwork and automate business processes. For example, you can:

• Import data manually or automatically (from CSV file on a local hard disk, FTP or HTTP post) • Export data manually or automatically (to CSV file on a local hard disk, FTP or HTTP post) • Programme your own scripts for bespoke automation • Control who can do what using multiple user permissions

Through its automation of third party software functionality, Linnworks reduces the need for the time-consuming manual re-entry of data. Linnworks delivers total flexibility and control With Linnworks, everyone in your organisation can have access to the information they need, updated in real time, and available at the click of a button. You have a range of options for running Linnworks, depending on what best suits your business needs:

• Install and run Linnworks locally on your PC • Run it over a LAN (local area network) for use on multiple PCs • Opt for our Linnworks Anywhere cloud solution with the system available as an Internet service with multiple users in multiple locations, including on the road.

Our Linnworks Anywhere solution is the most popular option because it frees you to work the way you want, when you want, where you want. Multiple users can connect to the system from anywhere in the world at the same time. For further consultation or information, visit www.linnworks.com.

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eBay & eCommerce Tools & Services Guide 2012 Lucid - Sellernet

Lucid Interactive Ltd is the longest established multi-channel software provider in the UK. Our Sellernet software is used by some of the UK’s largest marketplace sellers. We work with selected clients who wish to rapidly grow their business and who need a reliable, scalable solution which is capable of fully supporting their needs. Sellernet allows businesses to power multiple retail channels such as bricks & mortar stores, on-line marketplaces, websites and self service kiosks. Sellernet also offers comprehensive warehouse management and order fulfilment functionality for mail-order/ e-commerce operations. We support the following marketplaces:

• • • • • • •

Amazon UK, France, Germany, USA, Japan, Canada, Italy, Spain eBay UK eBay USA Play.com FNAC.com Priceminister Plus more

Sellernet has a comprehensive feature list which can satisfy the most demanding of scenarios. We are also happy to customise Sellernet to our clients’ individual requirements and to integrate with third-party systems. As a Sellernet customer you also have direct telephone access to the most experienced support team in the UK. All of our support staff specialise in marketplace selling and have an average of 5 years experience in this sector. If you are serious about taking your business to the next level and you have the budget to match, get in touch with us today. Lucid Interactive Ltd brendan@lucidltd.com www.lucidltd.com 02871367730

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eBay & eCommerce Tools & Services Guide 2012

Luzern Technology Solutions Ltd.

http://PoweredBy.Luzernsolutions.com Luzern are a leading provider of eCommerce solutions and online Channel Management Services. We enable Manufacturers, Retailers and Distributors to access new channels including all the main business to consumer sites such as eBay, Amazon, Play.com new channels such as Daily Deals sites. We can provide an end to end solution including inventory management, launching products across multiple channels and handling all payment and fulfillment services on behalf of our clients For Manufacturer’s & Distributors How we can help your company?

• Sell into online B2C Channels like Amazon, eBay, Pixmania and Play.com • European Operations Support • Access to New & emerging online channels (e.g. various Daily Deal websites )

Functions Luzern Perform

• • • • • • • • •

Full Project Management of Setup and Organisation of relationship Store Design / Build / Content Online Marketing – Promotion Inventory Allocation Management Pricing – Selling Strategy Payment Processing – VAT / Fraud Management Fulfillment – Customer Service Post Sales – Returns Support Revenue Reporting – Performance Management~

Benefits of working with Luzern

• • • • •

Opens up New Markets Avoid Channel Conflict Increase sales outside core business Avoid Capital & Resource Investment Explore Online Sales

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eBay & eCommerce Tools & Services Guide 2012

Examples of our eBay Stores Luzern’s own eBay UK Outlet

http://stores.ebay.co.uk/luzerntech

Philips UK Clearance Outlet Living Colours Light Store

http://stores.ebay.co.uk/philips-clearance-outlet http://stores.ebay.co.uk/livingcolours-store

We are also specialists in introducing U.S. Brands to Europe See how we can help your organization. We are specialists in introducing U.S. brands to selling online in Europe, we have helped several brands establish robust distribution services throughout Europe. From bespoke Online Stores to B2B Fulfillment & Logistics to returns processing and Order Management. Luzern can offer a full end to end solution for you company. Increase your customer base by millions and remain confident that we will handle all aspects of your business in a professional and reliable manner.

• • • • • • •

Order Management B2B Order Desk Payment Processing Returns Processing Fulfillment & Logistics VAT Management Distance Selling via all the main online B2C channels available (Amazon, eBay, Play etc ) • Multi Lingual

Pan-European Online Web-Stores powered by Luzern Luzern can offer Clients their own branded eCommerce site - branded store fronts or the option of utilising Luzern’s own online stores, all managed and fulfilled by Luzern. Client Benefits:

• • • •

eCommerce functionality supporting a wide range of different shopper types Project management provided by experienced staff Fast turnaround - from concept to implementation A wide range of services required to conduct business online including multilingual customer support, multiple currency handling, VAT, choice of payment methods, customer returns management, cash collection, inventory management and direct fulfillment.

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eBay & eCommerce Tools & Services Guide 2012

Examples of our Pan-EU webstores HP/Palm Eurostore http://eurostore.palm.com Jawbone http://eu.jawbone.com Neato Robotics http://eushop.neatorobotics.com/ Bord Gais http://shop.bordgaisenergy.ie/ For Retailer’s Are you looking to get your business online? Well our Team of experts can create a online Model that suits your company profile and size. We can provide access to millions of customers throughout Europe, and increase your turnover in a short space of time. Whether you require a bespoke Online Store or simply want to get your product online, Luzern Solutions have the expertise and experience to get your company through this process in a fast and profitable manner. THINK ABOUT IT, YOUR STORE OPEN 24/7/365 Converting sales throughout Europe. Store Design Sell More • Feature Rich Store • • Account Management • • Branded or unbranded • • Secure and Fully Integrated • • Increase Sales • • New Channel • • Use Inventory to create a new sales channel • • Search / Key words • • Research on pricing • • Market intelligence Luzern Technology Solutions Ltd Blanchardstown Technology Park, Blanchardstown, Dublin 15 Web: www.LuzernSolutions.com Tel: +44 2033 18 59 87 +353 1 811 9080 Email: Sales@LuzernSolutions.com

We manage promotions eBay Ad words Deal of the Day Generate Traffic Coupons Fully integrated customer service function Email / Phone / Chat Compliant Resolution Fraud Prevention Payment Processing

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eBay & eCommerce Tools & Services Guide 2012 Nventree

www.nventree.co.uk 10% Discount: Quote ‘TBD2012’ Ecommerce website: fully integrated with eBay & Amazon NVENTREE saves you time listing products onto eBay, Amazon and your website by offering you a central listing platform and inventory control. That’s one stock control and one listing tool and nothing else to take up your valuable time. All of our websites designs are built from scratch to your specific requirements. We have a specialist team of consultants who can assist you in the design process to ensure that you create a website that converts visitors into paying customers. We also offer fantastic friendly support and advice from technical queries to SEO at no extra cost. Use NVENTREE and enjoy the benefits;

• • • • • •

Fully Integrated with eBay & Amazon Log into one channel to manage multiple Bespoke webstore design Out of this world support Discounted SEO packages Everything you need under one roof!

See our portfolio at: http://www.nventree.co.uk/ Just £995 or 10% off quoting the reference number above. Monthly charges of 1% of sale and £50+VAT per month for both hosting and software cost.

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eBay & eCommerce Tools & Services Guide 2012 Fusewave

www.fusewave.co.uk 10% Discount: Quote ‘BARGAIN2012’ Search Engine Optimisation: Specialising in small to medium sized business on the web We are friendly customer focussed SEO organisation based in the UK, specialising in the highest quality search engine optimisation at affordable prices. Across the team we have developed SEO campaigns for multinational companies including H Samuel and Ernst & Young, significantly improving the amount of website visitors and of course that all-important bottom line. Collectively we have ranked websites for highly competitive keywords including ‘jewellery’ and ‘watches’ so you can be confident that you are in capable and knowledgeable hands. Our transparent and easy to understand Bronze, Silver and Gold packages have been developed to suit all your needs, taking the mystery out of SEO. Or for those of you looking for something a little more bespoke please feel free to get in touch for a FREE website analysis. At Fusewave, you can expect a highly personal and responsive working partnership with strictly NO overselling. Use Fusewave and enjoy the benefits

• • • • • •

Value for money SEO Out of this world support Partners that are used to working with eBay & Amazon clients Easy to understand packages Friendly Service Strictly NO overselling

Visit our website today for prices and register your interest – www.fusewave.co.uk

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eBay & eCommerce Tools & Services Guide 2012

Magento design and e-commerce services from We are JH

http://www.wearejh.com/ - 0115 9338790 - hello@wearejh.com An introduction to who we are We are JH, a web agency and Magento Silver level solution partner founded in 2008 and based in central Nottingham. We’re dedicated to building the best possible websites we can for each and every client we take onboard. We love working with equally minded “crazy people”, those clients that love what they do in business and in life. We wake up each day to develop fantastic websites, and we love that we get to do that every day. We live on the web and experience more than any one single client could in their day-today running of a business. We like to bring that experience from other client work, articles we read and ideas we see working into our client work to ensure that what we offer never stands still and becomes dated. It’s important to us that what we deliver has those trends in mind and can grow further beyond the original scope if required. If you had to ask us what we hate the most, it would likely be companies that deliver websites that look like they were built five years ago. They’re not great websites and that’s not what you’ll see from us. What we’re passionate about Our passion is in working with clients long-term to ensure that they’re consistently moving forward with the ever changing web and striving ahead of competitors that are typically stand still. We believe in building websites that clients can manage 100% of the content on once we’re finished, we believe in training clients to know their system inside-and-out before the site has launched and that clients should always have someone on the other end of the phone to call if they run into any issues. Web design and branding to suit your budget Don’t have the budget for a full set of bespoke branding and design for your business and/or website? Don’t worry about it. We have a whole range of options that we can offer to clients including using stock templates and customisation to create unique or purchasing templates to then amend in order to suit your exact requirements.

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eBay & eCommerce Tools & Services Guide 2012

Likewise, we can brand your business and/or website from the ground up. We can bring your brand to life in the form of a fantastic logo and a phenomenal website online that will have your customers purchasing as many products as you can physically get out of the door. The services we can provide for you We offer a range of services for and around Magento, including (but not limited to) the following:

• • • • • • • • • •

Magento website builds (where the design is already done, or decided upon) Magento eCommerce websites Bespoke Magento modules and functionality development Magento search engine optimisation Magento upgrades and module upgrades Web design Branding Site reviews and advice Magento training PPC/SEO campaigns

Our pricing Project pricing for Magento builds starts at £4000. Have a problem figuring out what you need? Let us know your budget, and we’ll work with you to ensure you get every penny of value out of us for your needs. Retainer agreements are available for monthly blocks of hours for discounted rates. We are also available for hourly based work, just get in touch for a feel of our pricing. All pricing above excludes VAT. Our contact details Contact us for a no obligation expert consultation. Whether you have very few details about what you’re looking to do, or you know every detail - we can work with you to ensure you have a solid plan online going forward and are achieving as much as possible with the budget you have in mind. Phone: Email:

01159338790 hello@wearejh.com

If you’re very generous and want to give us a feel of what you do we also accept free gifts and presents sent to our office address: WeareJH, 5 College Street, Nottingham, NG1 5AQ

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eBay & eCommerce Tools & Services Guide 2012 Monsoon

We power merchant success online. More than 20,000 online merchants depend on Monsoon Commerce products and services to sell more, across more channels, more profitably—more than 90% of them have realized increased sales as a result. Learn more at www.monsooncommerce.com. Monsoon Connect Powerful Multi-Marketplace Media Selling Made Simple. Monsoon Connect is a web-based, an easy-to-use application providing sophisticated capabilities for professional media sellers. Whether you are selling books, videos, music or games, Connect makes it easy to upload inventory and list across multiple marketplaces, increase your sales with dynamic pricing, and streamline your inventory and order management processes.

• Multi-marketplace listing - Monsoon Connect makes selling on multiple marketplaces including Amazon and eBay easy. List and sell your products on the marketplaces that matter most to improve your reach and increase sales. • Inventory and order management - Upload and manage your inventory across multiple marketplaces simultaneously reducing the time and effort to selling. Improve your fulfillment efficiency by picking, packing, and shipping orders from multiple market places through one interface to. • Dynamic pricing - Gain a competitive advantage and maximize your profit through automatic pricing and re-pricing your marketplace inventory every day using rules you define to. • Consolidated view across marketplaces – The intuitive Monsoon Connect dashboard provides a single view of your orders, inventory, sales history and pricing across all marketplaces to help you manage your business more effectively.

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eBay & eCommerce Tools & Services Guide 2012

Monsoon Pro and Monsoon Edge Power Tools for Online Marketplace Selling. Designed for high volume sellers, Monsoon Pro and Monsoon Edge provides best-in-class tools for multi-marketplace listing, inventory management, order management, automated pricing, and a variety of other marketplace selling tools. Whether you sell on the premium marketplaces such as Amazon, eBay, and Buy.com or the 30+ other marketplaces supported, Pro and Edge provide a complete range of capabilities to gain a competitive advantage and take your business to the next level.

• Multi-marketplace listing - Monsoon Pro makes selling on multiple marketplaces easy. List and sell your products on the marketplaces that matter most to improve your reach and increase sales. • Inventory management - Upload you inventory to multiple marketplaces simultaneously to speed your time to selling. With Pro’s inventory module, you can quickly receive items, classify them, and designate shelf locations for easy retrieval, reducing your cost of selling. • Dynamic pricing - Automatically price and re-price your marketplace listings throughout the day everyday using rules you define to maximize your profit. • Order management/warehouse optimization - Monsoon’s add-on Warehouse module streamlines your order processing and improves your overall efficiency by allowing you to map your warehouse location schema, controlling the physical location and inventory picking process.

Monsoon Stone Edge Affordable Order Management for Small to Mid-Sized Merchants. Designed for multi-channel retailers, Monsoon Stone Edge (formerly Stone Edge Technologies Order Manager) provides tools for order management, inventory management, order fulfillment, and integration with your other business systems.

• Order management – Streamline and automate your order processing and improve order accuracy with a variety of order management capabilities including multi-channel order consolidation, shopping cart integration, and POS functions. • Inventory management - Manage your products and inventory, synchronize stock with across all channels, and automate purchasing and receiving to improve your operational efficiency. • Order fulfillment – Ship orders faster with less labor using order fulfillment capabilities including packing and shipping automation, shipping integration, and drop shipping.

To find out more about how Monsoon Commerce can help you increase your sales and make your business more efficient: Email us at sales@monsooncommerce.com Visit our website at www.monsooncommerce.com Call us on U.S. toll-free: 1-800-520-2294 or U.K. toll-free: 0-800-014-8424

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eBay & eCommerce Tools & Services Guide 2012 ordoro

Streamline your orders. Turbo-charge your ecommerce.

Selling on Amazon or other shopping carts? Ordoro will grow your business to the next level. “Besides our own site, we promote our products primarily on Amazon, with much success. Ordoro has cut our processing time in half and consolidated our inventory and other useful information. Last year our company tripled in sales. We expect to triple again this year. I am excited to see the new applications that they have planned.” - Benton Tait, http://pforlife.com/ Ordoro web app automates shipping and inventory management. Ordoro plugs into Amazon and various shopping carts. Ordoro automatically imports your products and orders. Ordoro prints shipping labels and synchronizes inventory across channels. Ordoro manages all your dropshipping and your supplier interactions too! Sign up today for a 15-day free trial! No credit card required. Install in under 3 minutes! Shipping Label Printing – No more copying and pasting shipping addresses. Ordoro automatically prints all your shipping labels whether you are shipping Fedex, UPS or USPS (more carrier integrations in the works). Wait, there is more! Ordoro automatically posts tracking numbers back into the channel so that your customers are up to date with the latest shipping information. Inventory Synchronization - Ordoro synchronizes stock levels between Amazon and other shopping carts. When you sell one unit on one channel, Ordoro will automatically update all channels with the latest inventory number. Eliminate over-selling and protect your seller rating! And track inventory accurately across all channels, whether you are selling 100 products or 100,000 products. Dropshipping – Do you dropship products instead of warehousing them? Ordoro streamlines your dropshipping and makes it easy to manage hundreds of dropship products. Configure dropshipping rules for every product, and Ordoro automatically routes the order to the supplier. Keep track of every dropshipment and get notified about delays. Remember, even though some one else is shipping for you, it’s still your brand that’s at stake!

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eBay & eCommerce Tools & Services Guide 2012

Supplier Management – Manage hundreds of suppliers with ease! When you run low on a product, Ordoro alerts you and automatically creates a purchase order. Once the purchase order is issued, Ordoro tracks the shipments and receipts against that purchase order. Once inventory is received in your warehouse, Ordoro automatically updates your channels with the latest inventory numbers. Fanatical Customer Support – All paying plans get 100% free telephone support. Call us, or email us, and we will help you out. “No more crazy spreadsheets. Ordoro has such an easy to use interface. Whether you are processing 5 orders a day, or 500, Ordoro makes it easy.” - Gonzalo Gil, CEO, http://www.3dcart.com/ “When I have to split up an order to be fulfilled from multiple locations, Ordoro makes it really easy. Thanks to Ordoro, my job literally takes me 10 minutes to do now. Ordoro is great during the rush of the holiday shopping season.” - Tom Malone, http://www.backwoods.com/ “We started with Ordoro about 9 months ago. It has helped by dramatically decreasing the time it takes for us to ship our packages. Before Ordoro, it would take us about 10 minutes to ship every package. That was just crazy! Ordoro has allowed us to take a package from picked and packed to labeled and shipped in about 2 minutes! Faster shipping means fewer customer emails and phone calls for order status information, leaving time to ship more orders”. - Cynthia Oliver, http://www.etherealdecor.com/ “Ordoro is very easy to set up, intuitive to use with very well thought-out order flow, and comes with great support. We now process orders with greater ease and efficiency, leaving us time to focus on growing our business”. - Anne Warrington, http://www.wigs-us.com/ Ordoro works with Amazon, Shopify, BigCommerce, 3dcart, Shopsite and other platforms. Additional integrations are in the works. Sign up today and vote for integration to your favorite selling platform.

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eBay & eCommerce Tools & Services Guide 2012 P4D.co.uk P4D saves you time and money on shipping

Our customers tell us time and time again how simple our systems are to use and our exceptional customer support means we have a loyal customer base. You can get instant shipping quotes on our website and we offer even greater discounts for regular senders. Our unique booking systems are built and maintained in-house, so we can quickly and easily automate your shipping process and we’re always open to suggestions – you’ll never have to type out a delivery address again and invoicing is all done easily online too.

• Online booking We’re living in a digital age and nobody wants to queue any more to send a parcel; in fact most of us don’t even want to leave the house. We work outside regular hours and sometimes we want to book a parcel delivery at 1am, whether that’s good for our sleep pattern or not! P4D is online 24/7 and available whenever you are.

• Global delivery With an online shop you’ve access to the whole world at your fingertips and you want to be able to ship global, not only local. In short, we ship everywhere there is to ship to, so you can sell far afield if you choose to and without worrying about the cost, since our discounted international prices are just as affordable.

• We don’t deliver… but they do. P4D is one of a very small selection of official partners working alongside couriers like City Link, DHL, Fedex, Parcelforce, TNT, Yodel and Palletways. We offer their services at heavily discounted prices to people just like you who want to use a top quality courier service without breaking the bank.

• Full customer support As in any industry, sometimes things do go wrong and although we can’t stop that from happening, we can certainly be here to help you sort it out. We answer emails quickly, usually within a few hours and out of hours too, plus we’ve a friendly Customer Service team working long hours to speak to you in person.

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eBay & eCommerce Tools & Services Guide 2012

• Simplicity is key P4D is essentially a software company, working within the parcel delivery industry. Our goal is to make the booking and payment process as simple for our customers as possible and since we build these systems ourselves, we guarantee that nobody else can offer you what we do. We take your problem and we find a solution.

Using P4D If you’re new to eCommerce or haven’t used a courier service before, we’ve plenty of guidance and advice on our site to explain who we are, what we do, and how we can help – whether you’re an individual sending 1 parcel or a shop sending 1,000. Meet our Superhero at www.p4d.co.uk/superhero and our team at www.p4d.co.uk/team. If you’re an experienced seller looking for a new shipping provider an Account Manager will be happy to call you. We’ll get to know you and your business – what you ship, where to and how often, and determine which is the best courier service for you as well as how low we can get your individual tariff. You can read more about our P4D Pro service for regular senders at www.p4d.co.uk/pro. We feel your pain P4D was borne out of our own experiences in eCommerce. Stephen founded the company in 2005 after many years of shipping goods online, finding it both expensive and time consuming. He found a way to significantly reduce his costs and wanted to share his ideas. Business partner, Chris, who built our systems, joined him later and the booking process was made faster, simpler and automated wherever possible. We teamed up with more and more courier companies and P4D is now a very well established and hugely successful business with a growing team of positive individuals. Services P4D offers all the regular courier services you’d expect to see, like Next Day and Time Definite, for example, but we also ship documents, pallets and freight. We deal not only with exports, but imports too – in fact, whatever you want to ship, we’ll do our best to find the very best service for your needs. All you need to do is put the weight and size of your parcel[s] into our online quote box and all of your options are delivered in order – cheapest, fastest; the choice is yours. If you’re a regular sender your maximum shipping limitations will have already been set in advance through a P4D Pro account, so you can skip this entire process and a driver will simply collect from you every day.

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eBay & eCommerce Tools & Services Guide 2012

On top of the basics, we also give our customers the option to carbon offset their deliveries at the checkout (www.p4d.co.uk/green) and also to ‘round up their pound’ for charity. We change our charity every three months and you can watch the gift grow online at www.p4d.co.uk/charity. Online presence P4D has a strong online presence because we’re an innovative online company looking to find new ways of interacting with our customers. We steer away from the limitations of a traditional 9-5 work ethic and a faceless business approach. You’ll find us on Facebook, Twitter, LinkedIn, and many smaller networks, beavering away in the background to build a wide-reaching P4D community. Book your first parcel or get your first P4D quote at www.p4d.co.uk or contact us for more information on customers@p4d.co.uk or 01295 267200.

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eBay & eCommerce Tools & Services Guide 2012 PayPerParcel - Just Ship It

PayPerParcel - No Hassle We Collect ! PayPerParcel was established in 2007 and has continued to grow from strength to strength with a wide range of couriers for all destinations throughout the world for customers large and small. Key account holders with large buying power Due to our bulk buying powers, we are able to secure large discounts with the couriers allowing you to benefit from using YODEL, City Link, DNL & TNT with discount prices. Large volume accounts (ranging from 35 to 1000 parcels a week) We specialise in large volume accounts where we are able to offer substantial discounts than you would be able to obtain from the courier direct, our prices are highly competitive ! There is no long term contracts and all we ask is that you maintain a volume of over 35 parcels per week to secure the best possible prices. Prices start at £4.29 (Including fuel) + VAT and we would be pleased to provide you with a quote on request. List of Benefits Here are just a few of the benefits that you will receive when using www.PayPerParcel.co.uk

• • • • •

Competitive Prices • Regular pickup time • Online shipment tracking • Print your labels online • Postcode search •

User friendly system Online order history Outstanding Customer support Key account holder eBay address / order retrieval

Secure online booking system Every booking is made via an online system, where you are able to track each of your parcels online, once you have finished with the bookings you may then print all the labels and the drivers manifests ready for collection. Faster bookings for eBay customers To make the bookings easier, there is also an eBay download tool available that allows you to simply select the orders that are unshipped and then import these to the system so that the courier labels can be created, also is an order management tool www.justshipit co.uk. tool - see below.

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eBay & eCommerce Tools & Services Guide 2012

Just sending one of a few Parcels ? For the single user a quick quote is available on the main home page of the www.payperparcel. co.uk website. For a more accurate quote, simply register online at www.payperparcel.co.uk and then once logged in you may obtain a quote from one of the UKâ&#x20AC;&#x2122;s leading suppliers YODEL, City Link, DNL & TNT Contact us www.payperparcel.co.uk/contact.aspx | 0871 288 4556 Featured Product - Just Ship IT

JustShipIT

eBay & Amazon Invoice & Labelling that just works !

Providing eBay and Amazon sellers the ability to download all their orders and customer details to one single application allowing the printing of customisable invoices and labels with speed. Once the orders have been printed JustShipIT can update the paid and dispatched status allowing you to concentrate on getting your parcels wrapped and delivered in plenty of time. Retain customer addresses / order data forever ! Due to the system being on your own machine, you are now able to see all the history from when you started using the system and no longer limited to the 90 days. Customise how your invoices / delivery notes / labels appear Full editing of the templates using a drag and drop editor is one of the benefits of the system, you may choose to just add a logo, or totally change everything to how you want. Integrated Labels compatible 8 template layouts are supplied with the system to allow you to quickly get up and running, you just choose the layout that you require single label or double labels. One click actions and filters You can specify a number of routines to process a number of events on just one click, these are customisable by you along with the filters or even the columns you wish to see. Fast Microsoft SQL Engine The application uses the industry standard Microsoft Database Engine that allows the system to process the orders safer and faster.

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eBay & eCommerce Tools & Services Guide 2012

Linked to PayPerParcel Customers who are using our www.PayPerParcel.co.uk online courier booking system can also benefit from a once click file creation process that is then used to book the parcels. Contact us http://www.justshipit.co.uk/contactus.aspx | 0121 285 1050

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eBay & eCommerce Tools & Services Guide 2012 Rakuten Group Marketplaces

Introducing Rakuten. We’re one of the world’s top 3 e-commerce companies by revenue. We were founded in Japan in 1997. Today, we provide a variety of consumer and business-focused services including e-commerce, travel, banking, securities, credit card, e-money, portal & media, online marketing and professional sports. Yes, we even have a baseball team – the Rakuten Eagles. Our e-commerce marketplace in Japan has over 38,000 merchants of all sizes. It’s called Rakuten Ichiba, and is named after Rakuichi-Rakuza, the first free and open marketplace in Japan. For the past few years, Rakuten has been expanding globally and currently has operations in Europe, the Americas and Asia, counting a presence in 16 countries. All of our Group companies are big believers in “Omotenashi” (which refers to the famous Japanese service mindset). It’s how we approach our business and our customers. Our merchants tell us they find it refreshing. Below are some of the member companies of Rakuten Group. We hope you’ll contact them, get to know us, and join our marketplaces. To learn more about our Rakuten Group companies, go here: http://global.rakuten.com/group/. Priceminister.com (France)

14 million members, 13 million unique visitors a month and a catalogue exceeding 200 million items, PriceMinister is a leading European marketplace with a difference. Direct your own commercial activities with our pro-seller tools and let our unique “trusted third party” model guarantee the rest. Export yourselves to France and Spain through us. We’ve been there for 10 years. Contact: infopro@priceminister.com

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eBay & eCommerce Tools & Services Guide 2012

Rakuten Deutschland (Germany)

Rakuten Deutschland is a leading German provider of online shop solutions (with shopping portal) with a diverse and ever-expanding range of products. Visitors to www.rakuten.de currently have a choice of approximately 9 million products from 5,000 active sellers. Rakuten’s full-service offering includes complete payment handling, continuous updating of sellers’ terms and conditions, and responsibility for the risk of non-payment. Contact us and convince yourself: sales@rakuten.de Buy.com (USA)

Buy.com’s retail marketplace offers over 11 million unique products from more than 4000 merchants in twenty different categories ranging across computer & electronics, entertainment & media, home essentials, food, leisure, fashion and lifestyle goods. Merchant partners have access to their own branded seller storefronts, easy email capabilities for direct consumer engagement as well as many other innovative key selling tools for success! For more information about Buy.com, contact sell@info.buy.com. Play.com (UK)

Play.com is one of the top UK Online Shopping destinations. Play.com’s 14 million members have access to over 12 million products listed on the site. Play.com provides its merchants with an A-Z seller solution including, payment handling, product uploading assistance and a full suite of marketing tools empowering merchants to communicate their message directly to their users.

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eBay & eCommerce Tools & Services Guide 2012 SellerExpress

SellerExpress is a complete package for managing every step of the marketplace sales cycle — inventory management, auto price checking, order fulfilment, customer emails, shipping, currency conversion and much more... all in one simple to use software application. Start Selling in Minutes. Sign up to our free trial and you’ll be up and running on Amazon Marketplace and PlayTrade in minutes. There’s no software to download and the set-up process is quick and easy. And if you already sell on Amazon or PlayTrade, SellerExpress will import your current listings. Flat Fee per Month. No Commissions! Amazon, eBay and PlayTrade marketplaces are increasingly competitive. So why should you pay additional commissions to manage your online business? With SellerExpress, you pay a flat fee per month. That’s right; no commissions. Nada. Zero. None. So more profit for you. Free Trial. No Long Term Contract. We are so confident that you will love SellerExpress that we will give you a free trial for one month. You can then continue using SellerExpress for a low fixed monthly fee. You are free to stop using SellerExpress at any time. Trusted by Leading Sellers. We have been providing software solutions for marketplace selling and management for over ten years. We have built an impressive portfolio of some of the world’s leading multi-channel retailers; SellerExpress is used by some of the leading marketplace sellers in the UK. Help and Support. We designed SellerExpress to be as simple to use as possible so hopefully you will rarely need any support. However, when you do need us, we are committed to providing you with fast, friendly and efficient support to ensure that you can quickly resolve any issues and get on with business. Our text and video help also means it is effortless to get up to speed with SellerExpress.

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eBay & eCommerce Tools & Services Guide 2012

Features and Benefits. We’ve highlighted some of the main features and benefits of Sellerexpress below.

• Rapid data entry. List your products faster than ever with our auto data entry feature. Simply scan or enter the product barcode or ISBN and SellerExpress will retrieve product information for you. • Bulk Import Stock. SellerExpress gives you the choice to import your listings from Amazon, PlayTrade or your own inventory file. • Bulk Upload and Revise Listings on eBay (March 2012). • Synchronise your Stock. SellerExpress allows you to list your entire inventory across multiple marketplaces without the headache of managing your stock levels. When a product is sold on one marketplace, SellerExpress will quickly and automatically up date your stock levels on all marketplaces. • Inventory Splitter. SellerExpress gives you an innovative ‘inventory splitter’ tool which allows you to set what percentage of stock to be listed on which marketplaces. Using this tool, you can set the percentage of stock you would like to list on each market place. More sales. Less refunds. • Auto Re-pricing. Our dynamic pricing features puts you in complete control of how your products are automatically repriced on Amazon Marketplace, Amazon SellerCentral, Fulfilled by Amazon (FBA) and PlayTrade. • Currency Conversion. If you are selling on multiple marketplaces you need to convert your prices from your currency into the destination marketplace currency. SellerEx press makes this easy by allowing you to run automatic currency conversion or to manually set your own currency conversion rates. • Order Processing. We designed the order processing module in SellerExpress to be as intuitive as possible; it gives you all the features and functionality you need to turbo- charge your order processing. • Reporting. The Reporting module in SellerExpress allows you to dig deep into your data and provides detailed reports to help you monitor and improve your marketplace performance.

These are just some of the features which can help you save time, increase sales and reduce costs. Contact us today if you would like to find out more about how Sellerexpress can help increase your profits. www.sellerexpress.com 02871367730 sales@sellerexpress.com

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eBay & eCommerce Tools & Services Guide 2012 StockShifters.com

Stockshifters.com is the UK’s largest B2B online marketplace for excess wholesale and retail stock. A members only trading website – free for businesses. www.stockshifters.com The Sales Pitch We work with the largest retailers and wholesalers in the UK to clear branded stock to the independent trader. We sell all types of stock, from Grade A to D, across all categories, from TVs to Toys and from cartons to containers, all at below wholesale prices. 1,000 sales live every day with prices ranging from £100 to £10,000. Lots are sold as auctions and ‘Buy Now’ format. We sell between 200-400 lots per day from over 100 top retailers and wholesalers at discounts up to 90%. Join our community of over 50,000 registered buyers and start making profits NOW! All you need to do is register your company details to start browsing today. Simple and easy to use:Once registered, we offer a range of useful communication tools so you know when we have deals for you, and you can manage your bids and purchases with no hassle. Our Stockshifters Fulfilment Service allows us to offer managed stock that has been inspected and is ready for Next Day Delivery from our warehouse. The Buyer Protection Promise ensures when you have purchased you know your funds are always safe. Our payment partners RBS WorldPay and PayPal keep your details private. Your money is held for you in our ESCROW facility until you have inspected the stock. Pro-Trade launches in February 2012 – providing a premium service for a small monthly fee. Pro-Traders will have access to private auctions of exclusive branded stock on next day delivery.

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eBay & eCommerce Tools & Services Guide 2012

How does Stockshifters.com work? There are 2 types of sales for any type of buyer in all sizes across multiple categories.

1. Auctions – the highest bidder at the end time wins all! 2. Timed Sales – purchase immediately at the asking price, or negotiate directly by making an offer

We have auctions closing throughout the day:

- Flash Sales – No Reserve Auctions! Between 1pm-2pm and 5pm-6pm Daily - Auctions ending at 5pm and 6pm daily

How do I start trading? Easy! To view and bid on stock, buyers register for free on the website at the The Buyer Sign-Up Page We verify all traders to ensure we have a genuine and engaged buying community. How do I know about the amazing deals? Our communication tools allow you to stay connected with the Stockshifters.com even if you can’t visit us daily.

• Stock Alerts – save your targeted searches. We email you to let you know when rel evant stock is closing. • Deal of the Day Email – we let you know daily about our top margin making deal. • Category Emails - you select the categories you are interested in. We will send you a daily email about the stock in that category. • Flash Sales Emails – we let you know when a flash sales starts so you have an hour to find a computer and bid if you see anything you’re interested in! • This Week at Stockshifters – on a Sunday we will send you a calendar of stock closing every day, along with buying tips, so you can start watching and bidding on stock that interests you

Twitter - follow us on twitter at @stockshifters to see the best deals instantly! How do I become a Pro-Trader? Register now to join our exclusive community of Pro-Trader Buyers with benefits of:

First access to Exclusive Stock Invites to Private Auctions Next Day Delivery Dedicated account manager

Apply to be a Pro-Trader at the Pro-Trade Sign Up Page or call us on 0845 1111 666.

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eBay & eCommerce Tools & Services Guide 2012

How do you protect the buyer? Our Buyer Protection Promise We protect the funds of our buyers at all times. You pay a deposit when you win a lot to secure the stock - then have 3 days to pay the balance. You can pay quickly and securely online with WorldPay or PayPal. All transactions are securely processed within WorldPay’s own checkout environment. None of your card details will ever be stored by us. We can organise a bank transfer on arrangement for stock purchased for over £2,500. Your money is held in our ESCROW account until you have had the stock delivered, had time to inspect it. Only then do we pass your funds over to the vendor. If the stock is not as described, we are happy to give you a full refund. How much profit can I make? Lots! Our vendors range from small independent retailers to the UK’s largest supermarkets to the UK’s largest wholesaler. Some examples of great products and profits sold recently:

iPhone 3GS at 40% of online selling prices Xbox360 at 10% of online selling prices Nikon Cameras at 35% of RRP Diesel Jeans at £15 Per Pair (15% of RRP) Electrolux Vacuum Cleaners at £33 (20% of RRP)

All vendors are verified as legitimate trading companies with genuine products. We perform spot checks to ensure the quality of the goods. The funds from the buyer are protected at all times. How does delivery work? The Stockshifters Fulfilment Service We operate a fulfilment service where stock is sent to our warehouse, checked and verified, and 24 hour delivery can be guaranteed. For all stock not in our warehouse, the vendor will clearly label the expected delivery time, and our vendors mark when despatched, so you know when to expect the stock. What if I want to sell via Stockshifters.com? Excellent! We have a number of packages for retailers to sell through Stockshifters.com and our buyer community is growing every day. Please give us a call on 0845 1111 666, or fill in the form at our Supplier Sign-Up Page

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eBay & eCommerce Tools & Services Guide 2012 StoreFeeder

Multi-channel ecommerce from one interface: sell more, work less

StoreFeeder is an intuitive and feature rich hosted software solution for multi-channel retailers. It enables you to manage your entire ecommerce operation from a single interface through your internet browser. Who is it for? Multi-channel ecommerce software is used by retailers selling across a number of different avenues, or â&#x20AC;&#x2DC;channelsâ&#x20AC;&#x2122; including online marketplaces like eBay, Amazon, Play and PIXmania, their own website, telephone orders and direct traffic through bricks and mortar stores. By selling on a variety of channels retailers are able to reach a wider audience with both their products and their brand. Increasing the number of sales channels in turn increases the number of potential sales, which comes with an increase in administration. What does it do? With StoreFeeder you are able to take care of order management, listing management, inventory management and shipping management. StoreFeeder automates daily time consuming tasks including;

updating inventory across all selling channels, inputting and changing prices, processing orders, synchronising stock levels, generating shipping labels, picking notes and invoices, sending customers tracking information

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eBay & eCommerce Tools & Services Guide 2012

Automating these daily time consuming tasks means you are able to focus on growing your business and make the most of the following benefits;

save time by managing all your channels from one login, avoid over selling products by synchronising sales across channels, maintain optimised stock levels, keep customers happy with automated progress updates and tracking information, receive positive feedback from customers

By integrating with a growing number of sales channels and marketplaces, account packages and couriers, administering your multi-channel ecommerce operation couldn’t be easier. Some of our current integrations include; Channel Integrations Courier Integrations eBay MetaPack Amazon Royal Mail Play Parcel Force PIXmania DHL Magento FedEx AspDotNetStoreFront DPD Powa UK Mail Volusion Yodel osCommerce City Link Prestashop Wordpress 3D Cart Easywebstore OpenCart Shopify Ubercart Custom made ecommerce website And many more Working with the channels eBay Listing Management

• • • • •

Bulk upload / revise listings Use eBay templates Full support for eBay Stores Supports all eBay sites including UK, France, Germany, Spain etc. Full product variant support, eg size and colour

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eBay & eCommerce Tools & Services Guide 2012

Amazon Listing Management

• • • • •

Bulk upload / revise listings Supports Amazon EU Marketplaces Fulfilment by Amazon (FbA) fully supported Full product variant support, eg size and colour Amazon repricing tool available

Play Listing Management

• Bulk upload / revise listings • Play repricing tool available

Even more features! Channel performance reports StoreFeeder provides a live overview of business performance, with the ability to produce in-depth analysis and reports. Reports include bestseller reports, stock levels reports, and product performance by channel etc. Our reports are aimed at making sure you can extract the information you need to improve your overall operation. Amazon / Play repricing tool By using our repricing tool for Amazon and Play you can automatically reduce your product prices so that they are in-line with your competitors, making sure not to go below your pre-set parameters. Purchase order creation Generate purchase orders at the touch of a button giving you the ability to create PDFs which you can send straight to your suppliers. Product variant support StoreFeeder has built in product variant support, for example size and colour variants. Our Background StoreFeeder has been a decade in the making, it’s based on internal software used by our sister company UK Fulfilment, a fulfilment house, so has been developed with in-depth knowledge of the functionality required for every day fulfilment operations. Due to the amount of positive feedback from clients we decided to bring the product to the commercial market and offer our software to everyone. By coming to the market after the first rush we’re able to see existing multi-channel software user complaints and offer our product accordingly.

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eBay & eCommerce Tools & Services Guide 2012

So, how much does it cost? StoreFeeder is available for a set monthly fee, with NO commission fees, NO transaction fees and no contracts. We have a number of pricing plans available to suit your business needs so if you would like a consultation or to book a demo of our software get in touch today! Whatâ&#x20AC;&#x2122;s more, mention you found us in the Tamebay service and tools guide and weâ&#x20AC;&#x2122;ll offer you a 5% discount on your monthly fee for the lifetime of your account. Website: www.storefeeder.com Phone: 0115 9738074 Email: hello@storefeeder.com

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eBay & eCommerce Tools & Services Guide 2012 Terapeak

F O R E B AY

Terapeak for eBay - eBay Market Research for Sellers - http://www.terapeak.com Make more profit and close more auctions by using eBay market research. Our sellers sell 65% more on average because they understand what prices buyers are historically willing to pay, what titles get found, and how to optimize their listings. Terapeak users sold a combined 4$ billion USD. Successful eBay selling involves three things:

• Find the average price of an item, this is what buyers are proven to pay • Research your competition to see how they succeed - the best sellers consistently sell 80% of their listings - learn from them and compete successfully • Optimize your listings based on what you find - adjust price, change title key words to rank higher, close more listings

Research and identify the average price of your item: Terapeak will show the dollar amount most buyers are proven to pay for something. Discovering this will make it much easier to price your items so as to maximize profit and avoid being passed over.

• Get the average sale price for your item and apply this value to your fixed-price listings or a lesser value to your bid auctions. Pricing your items effectively will entice buyers, you should avoid setting a price that is too high as these can quickly get passed over.

• Filter your search results appropriately compare vs. the tiem of year: be sure you are looking at a specific item and not the whole category’s price - then compare the average price this time last year to know exactly what people paid (sometimes prices peak and you’ll make more if you wait to list).

• Price your items using your new insight. Pricing is so vital to making a positive impact on buyers, remember, shoppers want bargains to jump out at them. Price your items fairly and customers will gravitate to your listings to make a purchase.

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eBay & eCommerce Tools & Services Guide 2012

Find the top sellers and research competition: Easily find the top sellers for your item(s). Finding them to review their listings will show you how to succeed; you’ll see what listing styles are attractive to customers and what title key words rank highest and get found. Terapeak makes it easy to find all the following information quickly:

• Find the top sellers, Terapeak ranks top sellers for any item for you to look up and analyze. This is the foundation for building a successful listing, learning from the best.

• Review their listings to see what features, keywords and other listing elements they use. This is how you discover techniques that are proven successful.

A report will display everything from pricing to a seller’s most-successful day of the week - which you can immediately employ.

• Adapt your own listings to the successful style you find - until you do this you’re not really competing. Remember there is a winning strategy to every item; fortunately uncovering it is fairly straightforward will tools like this.

Perfect your listings: Use the proven listing features and techniques pulled from both a Terapeak item report and top sellers’ listings to optimize your own listings. This is how you out-sell the top sellers.

• Time your listing, list when items are proven to sell - you need to find the optimal day and time to close your listings. Terapeak can easily show this and any seasonality (best time of year) your item has. End your listings at the exact time when shoppers are paying the most, this way you’ll always maximize your end price.

• Find the most searched keywords - Terapeak’s Title Builder will show valuable words that get the highest end price for an item, and popular words that searchers are al ready using. Listing as “vintage” vs “retro” can be the difference between a high price and a low price. You can know this ahead of time using Terapeak.

• Cover all your categories, many buyers search at a category level instead of a general search, be sure you use Terapeak to find every category your product should be in.

Terapeak will quickly tell you every category an item is listed in and how often it gets listed there and how often it sells. Remember we only show you closed listings, you are only ever looking at stats related to successful listings. Finally, keep in mind that your listing appears shoulder to shoulder with all the others and it’s easy for shoppers to move on. Listings that are priced well, with the right keywords and timed to perfection are assured to perform. Your best strategy is to employ the tools that give you this listing intelligence. The good news is that they’re already at your disposal. Go to http://www.terapeak.com/ for more information, good luck with your selling.

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eBay & eCommerce Tools & Services Guide 2012 The Wholesale Forums

We are the UK’s leading online community and marketplace for wholesalers, distributors, importers, eBayers and retailers – thewholesaleforums.co.uk Community Since 2004, The Wholesale Forums (or TWF for short) have supported the needs of small businesses and grown to become the essential source of information, advice, networking and products for over 105,000 registered buyers and suppliers. Our online community is always FREE to join and with many benefits, including:

• • • • •

Help uncovering profitable niches & finding top product sources Free supplier leads, reviews & due-diligence advice Impartial business support & advice Honest & friendly members Free membership (we said that already, right?)

Join us today, registration is free and painless! http://twf.to Stock Marketplace Featuring 100’s of individual wholesale stock offers listed daily from over 500 qualified suppliers from across Europe, Asia and the USA. Our marketplace is categorised into a simple directory format for you to easily browse and buy stock directly from its source. Buy in low or medium quantities, this is just the perfect place you need to be – whether you’re selling on eBay, Amazon, have your own website, or run a B&M shop. Here are just a few of the categories you can expect to find online:

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Computing & Consumer Electronics Cosmetics, Fragrances, Health & Beauty Designer Brand & Unbranded Clothing Fashion Accessories & Footwear Gaming & Entertainment

It’s FREE to browse & buy stock here: http://twf.to

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Home & Garden Jewellery & Watches Sports & Leisure Telecoms & Mobiles Toys & Gadgets

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eBay & eCommerce Tools & Services Guide 2012

Business Advice & Support Impartial information, advice and support have always remained fundamental to what our community offers. We’re on a mission to effect real change in the way our industry connects and engages with each other and believe that any business, regardless of its size, should be allowed to find the information they need, when they crucially need it the most. Why don’t you stop by and let us lend a hand to your business questions? Whether it’s on starting or growing a business, sourcing products or suppliers, importing/exporting, handling payments & logistics or dealing with legal issues – we’re a bunch who’s always happy to help! Ready to join us? It’s FREE, grab your account here: http://twf.to Networking Let’s face it; there’s never been a more important time to network with your peers. With the potential to meet and greet over 100,000 industry colleagues, from buyers to suppliers, to start-ups to veteran SME’s, our community is a healthy breeding ground for solid partners and contacts. Each member gets their own profile page to fully customise and display their contact information. We also run regular intra-community events aimed to encourage networking and help you build relationships with other like-minded businesses. Follow us on Twitter: Like us on Facebook:

twitter.com/wholesaleforums facebook.com/thewholesaleforums

We hope to see you on the forums soon!

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eBay & eCommerce Tools & Services Guide 2012 Tradebox

Control, Manage & Account for your online sales Tradebox Finance Manager is a unique accountancy plug-in solution for online retailers wishing to impose financial control over their trading activities. Designed as middleware, Finance Manager acts as an automated bookkeeping tool, rapidly importing orders from a range of online marketplaces and comprehensively accounting for each order in Sage Instant or Sage 50 Accounts. Accounting is for accountants??? The ability to have up to the minute financial data in Sage Accounts allows Tradebox customers instant access to important information upon which they can base their business decisions. As a business owner, imagine knowing, at any given time: • What’s in stock? • What needs ordering? • What are the current turnover and profit levels are for: o Products? o Marketplaces? o The company? • If you are on target? • The current VAT liability? Features Tradebox Finance Manager can import orders from eBay, Amazon, Play.com, Magento, Powa, Zencart, Linnworks, ChannelAdvisor, EKM Powershop, Shopcreator, LiquidShop, Shopify, Romancart, as well as any other ecommerce platform capable of exporting orders in a compatible csv file.

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eBay & eCommerce Tools & Services Guide 2012

In conjunction with Sage Accounts, Finance Manager enables the online retailer to Manage, Control and Account for their online sales:

• • • • • • • • • • •

Rapidly import and process high volumes of orders from different online marketplaces Automatically create invoices & customers in Sage for each individual online order Link invoices to Sage Products so stock levels are adjusted Automatically calculate correct VAT liability for each transaction Print invoices, labels and dispatch notes Create and print picking and packing list Provide stock control Assess and reorder supplies Automatically create Purchase Orders in Sage for Drop Ship items Maintain an accurate financial account of every online sale Provides product and company profitability

Benefits For many businesses, dealing with the logistical requirements of processing, fulfilling and shipping mass orders can be extremely challenging. The ability to financially account for these sales, accurately and transparently is intrinsically time consuming, open to error and can be a significant barrier to growth. With the ability to download, process and create financial entries in Sage Accounts for large volumes of online orders, in a fraction of the time it would take to do manually, Finance Manager can massively reduce the online retailer’s administration burden and enable them to achieve further growth. By automating the creation of this financial information, Tradebox not only reduces duplication and time costs, it also removes inaccurate data inputs. In an environment where literally hundreds of individual invoices and customer records may be raised manually every day, this is can be a real danger.

• • • • •

Saves money for retailers Dramatically reduces data entry time Streamlines post-sales administration 100% accurate Enables business growth

Assessment & Customer Reviews Tradebox Finance Manager is available to download as a free, fully supported, 14 day trial for existing Sage users. An Installation Guide and Checklist can be downloaded from the Tradebox website, which provides comprehensive step by step guidance on:

a. Essential Sage configuration prior to installing Finance Manager. b. Advice and recommendations on other Sage configuration c. Finance Manager download and installation instructions. d. How to download data from specific online platforms and any pre-requisites prior to importing sales data.

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eBay & eCommerce Tools & Services Guide 2012

A short video of Tradebox and Sage in action can be viewed at, http://www.youtube.com/ watch?v=y-16V8f63Kw&hd=1, which provides a great overview of the software and the benefits it can afford your business. Independent customer reviews of the Tradebox Finance Manager software and support can be found on the eBay Solutions Directory. Support An ‘out-of-the-box’ solution, Tradebox Finance Manager can be installed, configured and ready to import sales from an array of online marketplaces within minutes, foregoing the need for any expensive onsite consultancy. A range of step by step guides are provided to customers and prospects to assist them in getting started. Both pre and post sales support, for both prospects and customers, is accessible via the Tradebox helpdesk, which is available between 9am and 3pm on all working days via telephone and email; 0191 280 4025 or support@tradebox.uk.com. System Requirements & Information

• Sage Instant Accounts or Instant Accounts Plus, v15 onwards. • Sage 50 (Sage Line 50) Accounts, Accounts Plus and Accounts Professional (Financial Controller) V12 onwards. • Windows XP Pro, Windows Vista, Windows 7.

Partnerships Tradebox are constantly developing native connections to new ecommerce platforms to enable integration ‘out of the box’ and are always looking for partner opportunities. Partnership with Tradebox presents an attractive opportunity to further enhance the ecommerce provider’s existing offering by presenting their customers with the ability to integrate their online sales into the UK’s leading accountancy solution. Partnership with Tradebox provides the following benefits:

• Integrates the ecommerce provider’s platform with the UK’s leading accountancy solutions. (Sage (UK) has a 65% market share). • Provides the ecommerce provider’s customers with financial integration and stock control (optional). • Provides the ecommerce provider with a competitive advantage. • Assists in attracting existing Sage users to the ecommerce provider’s solution. • Assists in customer retention. • Financial integration outsourced via a tried and tested off the shelf solution presenting no additional time or financial costs the ecommerce provider’s organisation. • Integration fully supported by an experienced and knowledgeable team of ex Sage personnel.

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eBay & eCommerce Tools & Services Guide 2012

An accredited Sage Developer and Sage Business Partner, Tradebox is one of the very few Sage Certified 3rd party solutions in the UK. Contact Tradebox Telephone: 0191 280 4025 Email: sales@tradebox.uk.com Web: www.tradebox.uk.com

• For Tradebox Finance Manager the discount voucher is,TBAY2012 • For Sage 50 the discount voucher is, SAGE5010 • For Sage Instant the discount voucher is, SAGEIA10

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eBay & eCommerce Tools & Services Guide 2012 uShip

http://www.uship.com/uk/ For most eBay buyers and sellers, affordable and efficient delivery of large items remains a mystery. Because of this, many large-item auctions are limited to local pickup or have difficulty selling because of high delivery prices. eBay buyers have difficulty bidding on these auctions because delivery information and prices for large items is not readily available. This makes it difficult to calculate the total cost of the purchase. Over the past seven years uShip has steadily extended its apps, tools and worldwide coverage to provide these types of delivery solutions for eBayers across the globe. eBay Transport Centre uShip’s eBay Transport Centre removes these problems by providing a comprehensive delivery solution for eBay buyers and sellers that allows them to evaluate and manage all aspects of the buying experience. An eBay Compatible Application, the eBay Transport Centre enables users to simultaneously manage their eBay and uShip activities in one convenient place. By linking their uShip and eBay accounts, users can track the status of items they are buying, selling, watching, or have won. Users can bid on eBay items directly from the Transport Centre and are able to list deliveries on the uShip marketplace with one easy click. The eBay Transport Centre also gives users access to a suite of delivery tools which provide accurate delivery price estimates on their items, giving eBayers the information they need to bid effectively. Using its Delivery Price Estimator, uShip calculates the “Total Purchase Cost” of an eBay item, which takes into account the sale price along with the estimated shipping costs. eBay sellers can take advantage of the Delivery Price Estimator and other widgets built into the eBay Transport Centre to enhance their listing and give detailed delivery information to bidders. “Buying, selling, and shipping parcel-sized items on eBay is easy and affordable, but users often face difficulties with larger items,” Chasen said. “The uShip marketplace, which is already saving its users as much as 50 per cent compared to traditional transport services, is committed to creating innovative tools like the eBay Transport Centre, which enhance the eBay user experience and open up opportunities for all buyers and sellers.”

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eBay & eCommerce Tools & Services Guide 2012

This tool, along with uShip’s myriad of other innovative features, has made uShip the highest rated shipping option in eBay’s own user rated Solutions Directory. uShip Mobile In 2012, the uShip Mobile App for iPhone and Android devices became available in the UK, Germany, France, Spain, Austria and Australia. The app is already available in the U.S. and Canada, available as a free download and includes features for both service providers and shipping customers, allowing them to manage their uShip activity anytime, anywhere. For Transporters and Couriers;

• • • • •

Find loads near you to keep your vans and lorries running full Place quotes from the road – or from anywhere else Ask and answer questions View booking details, including contact information for customers Check in and update your status

For Buyers and Sellers:

• • • •

Quick and easy listing from your phone Review active listings and compare quotes from transporters Ask and answer questions about your shipment Quickly find contact information for your transporter or courier after booking

uShip and eBay Motors eBay Motors incorporates uShip’s “Shipping Price Estimator” as a vehicle shipping option within all of its U.S. vehicle, motorcycle and powersports listings. Launched in 2011, this partnership with the top-ranked automotive-classifieds site on the Web is significant in a number of ways: On eBay Motors, where a passenger vehicle sells every 96 seconds, buyers now have the ability to compare and receive uShip shipping estimates alongside published rates from other national carriers in the shipping tab. uShip figures show people save an average of 50 per cent by using uShip. But what’s most interesting is how often shipping is involved in vehicle purchases: On eBay Motors, 74 percent of vehicles sold in Q3 2011 were sold to out buyers outside of the seller’s state. In case you’re wondering, this isn’t the first uShip integration with an eBay company: In Germany, uShip is partnered with Mobile.de, eBay’s largest European autos site. Additionally, we’re the default shipping option within eBay Motors listing tools and dealer web site providers, such as eBiz Autos, Auction123 and Automanager.

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eBay & eCommerce Tools & Services Guide 2012

uShip – eBay Factoids;

• $500 million: worth of eBay purchases moved on uShip worldwide in less than seven years • $50 million: estimated savings in transport costs on uShip by thousands of eBay users • 250,000: eBay items listed for delivery on uShip • 250,000: Total pieces of transporter reviews left by customers on uShip • 50,000: eBay buyers and sellers that have linked their accounts with uShip since 2007

Other Partner Integrations uShip is a technology company operating in the transport sector. Our emphasis on technology has made it possible for a wide range of partnerships with auction and classifieds platforms all over the world. Ritchie Bros. Auctioneers was established in 1958 and has become the world’s largest industrial auctioneer by selling more heavy equipment to both on-site and online bidders. The Ritchie Bros. headquarters is located in Vancouver, BC, Canada, and currently has more than 110 locations worldwide, including 39 auction sites. Every year Ritchie Bros. conducts hundreds of unreserved public auctions, selling a wide range of new and used equipment for the agricultural, transportation, material handling, construction, petroleum, forestry, marine, and mining industries. uShip’s integration with Ritchie Bros. works to provide upfront estimates and quotes for buyers bidding at auctions. Copart is one of the leading online remarketers of vehicles. Every year more than 1 million vehicles are sold through their services. Copart also provides suppliers, primarily financial institutions and insurance companies with a full range of remarketing services. This is how Copart is able to expose their suppliers product to buyers in more than 100 countries. uShip’s integration provides Copart’s customers with timely and relevant information assisting vehicle dealers buying and selling, and for those customers who also transport with valuable loads to maximise the profits and earnings.

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eBay & eCommerce Tools & Services Guide 2012 Visualsoft

http://www.visualsoft.co.uk/ Based in the North East of England, Visualsoft is one of the UKâ&#x20AC;&#x2122;s leading web development companies, providing website design, development and online marketing services to a wide range of online retailers. Since the company was established in 1998, its online expertise have helped it to gain over 500 eCommerce clients from across the UK, and as far afield as New York City, ranging from high street footwear giants such as Charles Clinkards to sector-acclaimed independent fashion boutiques including Triads, Psyche, Hervia and Jules B. Visualsoft offers its clients a winning combination of outstanding design, innovative technology, and leading SEO expertise, which is why its eCommerce solutions have received numerous industry accolades including North East Digital Awards, the prestigious iStockPhoto Punctum Award, as well as finalist places at the Drapers Etail Awards. The company is also the brains behind Goofbay - the popular eBay tool which features tools to allow you to find eBay misspellings and snipe last minute bargains.

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eBay & eCommerce Tools & Services Guide 2012

WidShops by createyourtemplate

The new generation of eBay design, optimized for the latest gadgets like the ipad and iphone.

See this information with images here: http://widshop.com/en/virtual-tour/ Fast – Your new template delivered quickly Never before was a customised eBay® storefront available in such a short time. We implement your eBay® storefront design and the product template in a matter of days. This is possible by using a small, but well thought out number of shop modules with a pre-determined structure and features. Only the appearance needs to be adjusted. A solution that is as fast as the internet itself! Easy – only the best features show up in your shop Keep it simple – that was our motto when we developed the WIDshop. The focus is on excellent navigation in order to navigate through the shop intuitively. We have also incorporated effective cross-selling modules which immediately present other interesting product offers to your buyers. Economical – Sales increase, costs decrease Each item is created professionally and, in addition to navigation and the item gallery, effective cross-selling functions are incorporated in order to keep the customer in your store. You will hereby increase your sales. At the same time, you decrease your costs, since the shop is completely automated and eBay updates are processed independently. This saves you time and money. Optimised – HTML template also works on iPhone and iPad More and more people are surfing and shopping while on the go or from their couch. WIDshop eBay® templates and the eBay® product templates have been optimally tuned to the latest generation of gadgets We use the latest version of HTML5 and completely refrain from using Flash. Compatible – works with all eBay listing and sales management tools Regardless of which listing or processing tool you are working with. Our templates work with all tools that allow source code. Professional – Project managers at your side Each WIDshop is a small project. That means that you have your own direct contact person accompanying you throughout the project and the individual phases This way we get to know one another better and you get to know your WIDshop.

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eBay & eCommerce Tools & Services Guide 2012

Category and filter navigation just like on the eBay platform We filled an important technical gap with the eBay category and filter navigation. eBay® customers are already familiar with the intuitive filter navigation. This is now available with WIDshop in your eBay® storefront as well. WIDshop navigation sorts your items out in real time and automatically recognises in which eBay® categories, and with which items specifics they have been listed. Through this, the WIDshop generates a navigation that displays all of your eBay® categories and item specifics filters. This way, your customers can search by category and filter the results according to items specifics. Your customers will easily and comfortably be able to find the right size, colour or material! You are thereby significantly enhancing your customers’ shopping experience! Sell more with clever cross-selling Every eBay® customer who clicks onto one of your products is very interested in buying. You keep your customer in your shop by using clever cross-selling. For this purpose, WIDshop makes a product gallery available to you which automatically presents similar products from the same eBay® category. The WIDshop cross-selling gallery can also work with customised rules based on item specifics or keywords, if desired. We would be happy to advise you. Reach more customers with Facebook etc. By linking the WIDshop to Facebook and Twitter, your customers can inform their friends that they like your storefront. You benefit from this additional marketing channel, which increases the popularity of your storefront and thus, the number of your clients. The list of search results for a positive shopping experience The most important thing about search results is their speed. Not only have we made the WIDshop search very fast. We have also made it look appealing and incorporated a few added features for your customers, such as wish lists or the display of the item condition. The search results are compiled and loaded anew in the navigation and filters after each click. This way, your customers always have an overview and can find their way easily and quickly through storefronts, even with a larger selection of items. Integration of custom pages All custom pages such as the legal notice, etc., that you’ve created as personal pages in your eBay® storefront can be easily accessed through the navigation and are displayed in your storefront design. This way, the entire storefront features your corporate design. You can also easily manage and update your custom pages in your eBay® account. Therefore, the WIDshop works like a small editing system. Pricing from 1500€ set up and 39.90€ a month with NO contract. See our terms and conditions for full details. Please see full pricing here: http://widshop.com/en/prices/ and check out our discount for Tamebay readers! (in the back?)

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eBay & eCommerce Tools & Services Guide 2012

Here are some great examples from our international customer base: http://stores.ebay.at/123boerse http://stores.ebay.de/HHV-MUSIC http://stores.ebay.fr/meilleursdeals http://stores.ebay.co.uk/cushy See more examples here: http://widshop.com/en/clients/ Website: http://www.widshop.com Coupon: Get £250 off the set up fee… for WIDshops in 2012! Just mention TAMEBAYCYT in the comments when you contact us.

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eBay & eCommerce Tools & Services Guide 2012

WordPress Design & e-commerce Services from We are JH

http://www.wearejh.com/ - 0115 9338790 - hello@wearejh.com An introduction to who we are We are JH, a web agency founded in 2008 and based in central Nottingham. We’re dedicated to building the best possible websites we can for each and every client we take onboard. We love working with equally minded “crazy people”, those clients that love what they do in business and in life. We wake up each day to develop fantastic websites, and we love that we get to do that every day. We live on the web and experience more than any one single client could in their day-today running of a business. We like to bring that experience from other client work, articles we read and ideas we see working into our client work to ensure that what we offer never stands still and becomes dated. It’s important to us that what we deliver has those trends in mind and can grow further beyond the original scope if required. If you had to ask us what we hate the most, it would likely be companies that deliver websites that look like they were built five years ago. They’re not great websites and that’s not what you’ll see from us. What we’re passionate about Our passion is in working with clients long-term to ensure that they’re consistently moving forward with the ever changing web and striving ahead of competitors that are typically stand still. We believe in building websites that clients can manage 100% of the content on once we’re finished, we believe in training clients to know their system inside-and-out before the site has launched and that clients should always have someone on the other end of the phone to call if they run into any issues. Web design and branding to suit your budget Don’t have the budget for a full set of bespoke branding and design for your business and/ or website? Don’t worry about it. We have a whole range of options that we can offer to clients including using stock templates and customisation to create unique or purchasing templates to then amend in order to suit your exact requirements.

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eBay & eCommerce Tools & Services Guide 2012

Likewise, we can brand your business and/or website from the ground up. We can bring your brand to life in the form of a fantastic logo and a phenomenal website online that will have your customers purchasing as many products as you can physically get out of the door. The services we can provide for you We offer a range of services for and around Wordpress, including (but not limited to) the following:

• • • • • • • • • • • •

Wordpress website builds (where the design is already done, or decided upon) Wordpress eCommerce websites Bespoke Wordpress plugins and functionality development Wordpress search engine optimisation wooCommerce Wordpress integration Bespoke wooCommerce plugin development Wordpress upgrades and plugin upgrades Web design Branding Site reviews and advice Wordpress training PPC/SEO campaigns

Our pricing Project pricing for Wordpress builds starts at £1500, and eCommerce Wordpress builds start at £2000. Have a problem figuring out what you need? Let us know your budget, and we’ll work with you to ensure you get every penny of value out of us for your needs. Retainer agreements are available for monthly blocks of hours for discounted rates. We are also available for hourly based work, just get in touch for a feel of our pricing. All pricing above excludes VAT. Our contact details Contact us for a no obligation expert consultation. Whether you have very few details about what you’re looking to do, or you know every detail - we can work with you to ensure you have a solid plan online going forward and are achieving as much as possible with the budget you have in mind. Phone: 01159338790 Email: hello@wearejh.com If you’re very generous and want to give us a feel of what you do we also accept free gifts and presents sent to our office address: WeareJH, 5 College Street, Nottingham, NG1 5AQ

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eBay & eCommerce Tools & Services Guide 2012 ANYVAN.com

Referred to as the ‘eBay for moving goods’

Minimising Delivery Costs by up to 75%! ANYVAN.com ( www.anyvan.com ) is the delivery auction site for moving / delivering anything around the UK and Europe, removing the pain of high delivery costs. Anyvan saves the customer on average 65% off all delivery, courier and man & van costs – no more is ‘local collection only’ a problem! How We Work: It’s simple;

1. Post your delivery job online (takes less than 60 seconds) 2. Receive multiple quotes from companies making similar journeys 3. Compare and choose your favourite – Easy!

As companies are already making a similar journey to the one your goods have to travel they can compete at a fraction of their usual costs. These companies bid against each other saving you money, time and also the environment. Anyvan is ideal for:

• • • • • • •

All Local Collection Items Man and Van Jobs Courier Jobs Removals International Jobs Part Load Jobs Car Transport Jobs

Simply anything you need a van or transporter for! Fully Compatible with eBay Since launch, Anyvan has been fully compatible with eBay - meaning that customers looking to buy products off of eBay can request quotes by entering the eBay auction number on the site before actually bidding on the items. After receiving quotes, purchasers will then know how much they can afford to bid for the item, with delivery costs in mind.

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eBay & eCommerce Tools & Services Guide 2012

A survey of Anyvan users has suggested that eBay purchasers will be put off purchasing items that are more than 100 miles away due to the sole reason of high delivery / transport costs. Anyvan minimises these costs dramatically - opening up the whole of the UK to sellers and buyers. Knowing the delivery cost of your purchase allows customers can spend more on the items, while sellers can sell their items to a larger audience so everyone is a winner. Cost Savings and Figures Within the first two years of trading Anyvan has saved users over £3,500,000, completing over 40,000 deliveries in the last 2 years with an average cost saving per delivery of 62%, a figure we aim to increase as more delivery companies register with us. Examples Leather Recliner Chair – Banbury to Dunbar, 332 miles for only £50 www.anyvan.com/view-listing/135128 Child’s Bed and Large Mirror – Romford to Glasgow, 405 miles for only £55 www.anyvan.com/view-listing/134974 One car – Normanton to Torquay, 289 miles for only £100 www.anyvan.com/view-listing/96956 For all your delivery requirements – Try Anyvan.com or to just receive an instant estimate use www.anyvan.com/delivery-quotes

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eBay & eCommerce Tools & Services Guide 2012 Auctane ShipStation

ShipStation is a web-based shipping solution that streamlines the order fulfillment process for your online business. ShipStation consolidates orders from multiple e-Commerce channels, creates shipping labels and packing slips in batch, and communicates tracking information to your customers. Print Shipping Labels and Packing Slips in Batch Simply select the orders you want to ship, choose your shipping options, and voilà! All of your shipping labels and packing slips are printed in minutes. ShipStation is packed with features such as Automation Rules, Order Tagging, and Product Defaults that allow you to eliminate manual data entry. Consolidate Orders from Multiple Channels ShipStation is integrated with major marketplaces and shopping cart solutions including:

• • • • • • • • • • • • • •

eBay Amazon Buy.com Etsy ChannelAdvisor PayPal Google Checkout Magento Shopify Volusion BigCommerce X-Cart Zen Cart Payvment

Not only does ShipStation download your orders in real-time, but it also sends the tracking details back to your marketplaces when labels are created. No Software to Install ShipStation is a web-based solution that is hosted in the cloud. This means that you never have to worry about installing software, upgrading, or backing up your data. Simply log into your account from any web browser to manage your orders, create shipping labels, and view reports. ShipStation works with both PCs and Macs!

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eBay & eCommerce Tools & Services Guide 2012

Shipping Carriers ShipStation supports USPS, UPS, and FedEx is on its way in early 2012. All labels can be printed from a single application – there’s no need for add-on tools such as UPS WorldShip. ShipStation also allows you to retrieve real-time rates and take advantage of the best prices from each carrier. Free DYMO Endicia Account Each ShipStation subscription includes a free DYMO Endicia account which allows you to print all classes of USPS postage including First Class letters, First Class Mail International, Regional Rate Boxes, and more. Free Express 1 Account Your ShipStation subscription also includes a free Express 1 account. Express 1 provides deep discounts on USPS Priority and Express Mail and also offers USPS Cubic pricing! Cubic pricing can save you a bundle on small, heavy packages. Customer Testimonials ShipStation must be the most under-rated, best kept secret in e-commerce today. If you ship more than 10 packages a week, you’ve got to try this. The interface is intuitive; the savings on shipping costs are significant. Save time and money - a lot. I can’t say enough about how Ship Station is changing how my small business does fulfillment. Thank you! - David Schwartz, PleinAirCo.com ShipStation has been a rock star product for us. It has cut our fulfillment time by 60-70%! It also provides us with crucial metrics about who we are shipping to and what we are spending on shipping. - Jason Bolt, ShadyPeeps.com Pricing ShipStation pricing starts from $19 / month and includes a FREE 30 day trial. Also included is a 90 day money back guarantee if you aren’t completely satisfied. Start your trial today! More Information Full feature list ShipStation Web Site sales@shipstation.com

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eBay & eCommerce Tools & Services Guide 2012

ChannelAdvisor Catalyst Conference - newcommerce

The world of retail is ever evolving with the help of advanced technology and can be extremely difficult for retailers to juggle in order to remain competitive. Commerce has taken on a variety of forms- e-commerce, m-commerce, f-commerce, local, group buying and international. Consumers today have access to more purchasing channels than ever before. The limitations of retail have been diminished, allowing purchases to be made anytime, anyplace and on any device. This is newcommerce. Newcommerce is the intersection of e-commerce, local, mobile and social that opens the door to new audiences and revenue for all retailers. ChannelAdvisor is tackling the challenge of newcommerce by providing access to the leading retailers and companies in the commerce industry through its yearly Catalyst Conference. Taking place each spring, Catalyst includes participants such asGoogle, eBay.co.uk, Amazon, Facebook, LanguageWire, NextPerformance, Cloud Conversions, LivingSocial, House of Fraser, Sainsburys and many more. The conference provides multiple opportunities for intimate networking and educational sessions on all things e-commerce related. Joining the Catalyst conference helps retailers gain a deeper understanding of the most recent commerce developments, equipping them with all the necessary tools to embrace newcommerce. To register for Catalyst, visit www.channeladvisor.co.uk/catalyst. There is also a Catalyst held in the US every spring; for more information on Catalyst US visit www.channeladvisor.com/catalyst.

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eBay & eCommerce Tools & Services Guide 2012 Dzine Hub ecommerce website design

If you are trading online, one of your primary channels of revenue is an eCommerce website. At Dzine-Hub, we provide complete end-to-end solutions for your eCommerce website needs. The websites we develop are based on the Magento platform. Magento is an open source based eCommerce platform which is issued under the FOSS license – Free & Open Source Software; thus granting the users permission to use, study, and improve on for their own requirements. And the best part is the Magento platform is completely FREE to use. This applies to the Community Edition on Magento which we will be using on our eCommerce websites. If you are looking to get started with an eCommerce website, or looking to migrate your existing website system to a better one, here is why Magento is the way to go –

P Full Custom theme development based on your business branding. P Many many free / paid modules available to add to your website. P If something you are looking for is not available, you can have the module custom developed. P You can manage multiple websites from one Magento back-end. P Multiple currency, multiple language support on websites. P Advanced caching techniques that drastically reduces loading time for repeat visitors. P SEO friendly – every single page on your website can be optimised and made SEO friendly. P Add-on modules for bulk import / export of products using CSV files. P Unlimited number of products & variations without restrictions. P In-built features like newsletter integration, newsletter customisation / management, tier pricing, wholesale module, etc.

All this and much more, it’s no surprise that eBay has recently acquired Magento having identified its potential as the leading eCommerce system of tomorrow!

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eBay & eCommerce Tools & Services Guide 2012

Now with Magento as the system for your website, you can have it designed and configured by Dzine-Hub. Here are some of the things we do on your ecommerce website for you –

• • • • • •

A new and unique custom professional design for your website. Option of having a flash rotating banner on the homepage of your website. Setup of your inventory system, and setting up of email notifications. Configuration of shipping methods, where multiple shipping methods can be setup. Configuration of payment methods, like Paypal, Sagepay, etc. Google Analytics, on-page SEO to rank higher up in Google

..and lots more. Please have a look at all the features we offer on eCommerce website design to get a better idea. We ensure our websites are pixel-perfect, and provide a usable platform for you to begin selling. Some of the websites we have designed include http://www.hitari.co.uk/ http://www.freshcig.co.uk/ http://www.reloadmenswear.co.uk/ http://www.my1stwish.co.uk/ http://www.flooring-megastore.co.uk Once the website is setup, we have video tutorials that will help you all the way. To have your eCommerce website professionally designed & built on the Magento platform or to get further details on this, please get in touch with us – E: sales@dzine-hub.com W: www.dzine-hub.com Ph: 0161 408 3726 Skype: dzine-hub We would love to hear from you!

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eBay & eCommerce Tools & Services Guide 2012

Fulfilment by Amazon: You Sell It, We Ship It

Put Amazon’s Fulfilment Technology to work for you allowing you to focus on selling and sourcing, not shipping. Amazon has created one of the most advanced Fulfilment networks in the world, and your business can now benefit from our expertise. With Fulfilment by Amazon (FBA) you store your products in Amazon’s Fulfilment centres, and when your orders arrives we directly pick, pack and deliver them as well as provide customer service and returns handling. You can even offer your products for sale on other Amazon Marketplaces in Europe (Germany, France, Italy) and we fulfil these orders from your inventory stored in the UK. With FBA’s Multi-Channel fulfilment option, Amazon takes care of fulfilling orders originating from your own website or other third party channels in the UK too. As of early 2012 with Export for Multi-channel, Amazon will also take care of delivering your off Amazon orders to customers throughout the EU. Why FBA?

• FBA is about delivering a consistent and great customer experience regardless of who is selling the product • Sellers can offer the same customer experience, service and promotions that Amazon does with all the associated advantages

How it works:

1. 2. 3. 4. 5.

You send your products to Amazon Amazon stores your products Customers order your products Amazon picks and packs your products Amazon ships your products

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eBay & eCommerce Tools & Services Guide 2012

Benefits to Sellers

• Widely acclaimed logistics service with millions of successfully fulfilled orders • Ability to quickly fulfil orders from all your sales channels allowing you to scale during peak periods • Most orders placed on Amazon are eligible for Amazon Prime and Free Super Saver Delivery and FBA orders can be combined with those from Amazon in one single cost saving order • Includes Amazon’s world class customer service and returns handling • FBA Export option to 26 EU Member States currently at no extra charge to the seller and with free delivery to customers in many EU countries on orders over £25 • Ability to manage on and off Amazon orders from one local and central inventory pool for both the UK and EU marketplaces • You decide which products Amazon fulfils – you can send your entire inventory or only a portion • Competitively priced Fulfilment Fees with no set up costs. Merchants pay FBA fees only after the item is sold and shipped. There is a small monthly storage fee in addition • Listings include the FBA logo and Amazon association • Gift wrap option is available on FBA orders • FBA listings can remain active even when a seller is on holiday so orders continue arriving • FBA business tools are available such as replenishment alerts

Benefits many FBA sellers are experiencing today

• • • •

Increased Sales Significant time savings and reduced costs More time to concentrate on sourcing and making other important strategic decisions Ability to scale at peak periods and manage a staged growth

• In a recent survey of FBA sellers:

o o o

88 % of respondents actively using FBA reported unit sales increased since joining FBA 87 % of respondents reported that they are very satisfied or satisfied with FBA 86 % of respondents reported that they would recommend FBA to a friend or a colleague

For more information or to contact one of our business development specialists please visit www.amazon.co.uk/fba or contact us via email at bizdev-uk@amazon.co.uk.

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eBay & eCommerce Tools & Services Guide 2012

X.commerce

X.commerce is the industryâ&#x20AC;&#x2122;s most complete portfolio of commerce capabilities, created to enable merchants to scale and grow their business, both online and offline. Offering an open platform, the ecosystem brings together the technology assets of eBay Inc., partners and the developer communities of eBay, Paypal and Magento. Imagine a dynamic ecosystem that allows developers and others who create apps or products, to connect with, and sell apps or services to hundreds of thousands of merchants and businesses. Imagine solutions that minimize integration efforts and costs, save time, and help merchants, businesses, and developers make more moneyâ&#x20AC;&#x201D;faster. X.commerce is creating the future of commerce. Technology is completely transforming the relationship between consumers and merchants. We want consumers to be able to get what they want, when they want it, and where they want it. X.commerce is continuously innovating the tools and technologies we offer developers so they can keep pace with consumer shopping habits and customize solutions to meet the goals of any merchantâ&#x20AC;&#x2122;s business. With X.commmerce, developers can create high value applications and generate their own revenue while leveraging the X.commerce ecosystem as a means to distribute their products to the hundreds of thousands of merchants currently being served by eBay, PayPal and Magento. Merchants can reach more customers, leverage the latest technologies to compete in mobile, social, global and local environments, and access real-time insights into their customer data to maximize the buying experience. X.commerce is forever changing commerce, as we know it today. By providing the ability to scale quickly, we have opened the doors for developers to create products that enable merchants and businesses, of any size, to compete and win anywhere. Learn more at www.x.com

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eBay & eCommerce Tools & Services Guide 2012

eCommerce Made Easy with Amazon Webstore

Amazon Webstore is a hosted ecommerce platform, offering businesses of all sizes a complete transactional ecommerce solution with full-featured shop front website and operational back office to market their products online and complete sales transactions with the same reliability and security as Amazon.co.uk. Drawing on our ecommerce expertise and our world-class cloud computing infrastructure, we’ve built Webstore to give our clients a significant competitive edge in their online commerce endeavours. Ecommerce success depends on trust and customer experience, and Webstore delivers both. Protecting your customers’ sensitive data is our first priority, so Webstore is built around Amazon’s advanced and proven checkout processing system. Keeping your virtual doors open for business, and ensuring your customers enjoy their shopping experience, are just as important to achieve that all-important sale. Webstore is hosted on our world-class cloud computing infrastructure to give your business infinite scalability with consistently high website performance. When you partner with Webstore, you benefit from Amazon’s tools and knowledge to help you market your products better and achieve higher sales conversion rates. We provide you with our library of sophisticated plug-in applications to bring your Webstore to life and personalise your customers’ experience, including our personalised recommendation engine and our high up-sell shopping cart, all as standard. Webstore’s toolset makes ecommerce easily accessible and rewarding to the absolute beginner, while its architectural flexibility gives the most advanced ecommerce experts the freedom to unleash the full force of their expertise. Webstore is a member of Amazon’s portfolio of integrated merchant services. When you combine your UK Webstore with Selling On Amazon, you open powerful new sales channels in the UK, France, Germany, Italy and Spain. Fulfilment By Amazon picks, packs and delivers your orders for you, ensuring that your customers get what they bought on time, every time, regardless of whether they bought your products from your Webstore or on Amazon; we even take care of returns for you. Best of all, you can save time and administrative overhead by using our online ecommerce management portal, Seller Central, to manage all your ecommerce and logistics channels in one place. Webstore also integrates seamlessly with most popular business information systems.

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eBay & eCommerce Tools & Services Guide 2012

How It Works:

1. 2. 3. 4. 5.

Set up your account Design Your Webstore Upload your product inventory Change your domain to point to your Webstore Start selling on your Webstore

Benefits to Sellers:

• Webstore is as secure and reliable as Amazon.co.uk • Webstore scales infinitely to meet your business needs, while maintaining high performance • Build your brand online and sell directly to your customers • Build and adapt your Webstore fast to changing demands without advanced IT skills • Partner with an ecommerce leader who’s here to stay • Use Amazon’s tools and advanced apps to personalise customer experience and improve conversion and loyalty • 24/7 technical support and strong seller community

For more information about how Amazon Webstore can help your business succeed online, please go to www.amazon.co.uk/webstore or contact our sales team at webstore-uk@amazon.com.

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eBay & eCommerce Tools & Services Guide 2012 Frooition

“Helping you get more...”

‘Helping you get more online’ our Froo Apps have now gone global and are available for everyone to use! As we know, the number one reason to sell online is to make money, and these easy to use Apps help you do just that; we have five fantastic Apps to choose from, all completely FREE for 30 Days and some for life! You can get these great apps at http://apps.froo.com A few key benefits:

• These eBay Apps are either completely FREE or come with a FREE 30 Day Trial No Contracts, No Card Details and No Risk! • Easy to use (our system does the hard work, you just choose your requirements) • Increases buyer confidence • Enhances your customers buying experience • Increases your product exposure • Proven to increase your sales! and much more!

Cross Sell “Add a dynamic scolling eBay Item Gallery to your live eBay Listings” – 100% FREE The #1 App in the eBay app center, helps sellers up sell additional eBay items. In just a couple of clicks you can use this FREE eBay app to apply a beautifully styled item gallery to your eBay listings, this will increase product exposure and total sales – completely FREE! Don’t forget, this app is mobile friendly so your listings will still look fantastic on mobiles! Get this great app today, visit - http://apps.froo.com/crosssell Smart Social “Post your eBay items to Facebook and Twitter and drive more traffic to your store” – 100% FREE

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eBay & eCommerce Tools & Services Guide 2012

‘Froo! Smart Social’ helps you to promote your eBay items on the World’s largest social networks, Facebook and Twitter. By sending short punchy messages to your fans and followers you will increase your product exposure, eBay listing traffic and increase your sales! Get this great app today, visit - http://apps.froo.com/smartsocial Template Themes “Choose from over 5,000 eBay Listing Design Themes to apply to your live eBay listings” FREE 30 Day Trial Our new entry level design solution is designed to help sellers get a glimpse of the sales potential our custom ‘World Leading Design’ solutions provide; it’s perfect for sellers who are not quite ready to enjoy our superior design packages that want to set themselves ahead of the competition and enhance their product listings. Froo Template Themes is proven to increase sales and enhance product listings; You can choose from over 5,000 different eBay design themes to apply to your live product listings without having to relist! Get this great app today, visit - http://apps.froo.com/templatethemes Facebook Shop “List your products in your very own Facebook Shop” – FREE 30 Day Trial This brilliant app will allow you to display your products directly into your Facebook Page, virtually creating a new website within Facebook! Not only will you be establishing your brand on the World’s Largest Social Network with this app, but you have the added exciting prospect of going viral! This App is perfect for sellers looking to reach new markets and increase their product exposure and eBay sales. Get this great app today, visit - http://apps.froo.com/facebookshop Bulk Revision Lite “Bulk revise eBay product listings” – FREE 30 Day Trial This eBay app will save you both time and money by quickly updating a group of product listings, opposed to updating each individually. Get this great app today, visit - http://apps.froo.com/bulkrevision Sign-up today and enjoy increased eBay sales for FREE at http://apps.froo.com!

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eBay & eCommerce Tools & Services Guide 2012

Improve Conversion with Checkout by Amazon

Checkout by Amazon is a complete checkout service for ecommerce sellers, designed to help you improve your sales conversion performance. Checkout by Amazon enables millions of Amazon customers to purchase securely and conveniently on your website without needing to re-enter their delivery and payment information. Customers can complete purchases quickly without leaving your website. In addition customers will feel more confident buying from your website knowing that they have the same protection under the Amazon A-to-z Guarantee as they have when they shop on Amazon.co.uk. There are no start-up charges, monthly charges, or hidden fees when using Amazon Payments. Amazon’s proven fraud detection capabilities, chargeback controls, and risk management processes reduce bad debt and lower your costs. Checkout by Amazon is a complete checkout service with tools for you to manage delivery charges, promotions, and post-sale activities including refunds, cancellations, and chargebacks. It also enables you to allow your customers to ship items in a single order to multiple addresses. Integrate easily with Checkout by Amazon using cut-and-paste, configurable JavaScript code. Customise the Checkout by Amazon experience to match your website look and feel, for a consistent brand experience throughout the checkout process. How it works:

1. 2. 3. 4. 5.

Set up your account Place Checkout by Amazon button on your website Customers purchase accessing addresses and payment methods Your ship products to customers Amazon Payments transfers payments to you

Benefits to Sellers Improve Conversion – Amazon is one of the world’s most trusted brands, and your customers will feel confident that their sensitive data is secure. Gain new customers - Offer Checkout by Amazon as a checkout option to gain new, valuable customers.

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eBay & eCommerce Tools & Services Guide 2012

Integration and brand consistency - Offer a checkout option that can be fully-integrated into your existing checkout flow. Provide your customers a seamless checkout experience that is consistent with your own brand. Increasing average order value â&#x20AC;&#x201C; With Gifting to multiple addresses, Checkout by Amazon enables your customers to ship items in a single order to multiple addresses, a great feature for buyers shopping for gifts for friends and family on your website. For more information about Checkout by Amazon, please go to www.amazon.co.uk/checkout or contact our sales team at cba-uk@amazon.com Amazon Payments Europe S.C.A., partnership limited by shares, is a company registered in Luxembourg, Registration Number B 153 265, with its corporate office at 5 Rue Plaetis, L-2338 Luxembourg. VAT Number LU 24448288. Amazon Payments Europe is authorised by the Commission de Surveillance du Secteur Financier as an Electronic Money Issuer (licence number 36/10). 1

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eBay & eCommerce Tools & Services Guide 2012 InterCultural Elements expanding your e-commerce. beyond borders.

InterCultural Elements (ICE) helps your online business to grow domestically and internationally by expanding your sales to new markets. From international eBay, Amazon, and other marketplace advice and services to translations to technical conversion of your listings, we offer an A-Z solution which enables you to grow your business and diversify your risks. Our personalized services include: Strategy development & consultation

• ICE works with your business to recommend which items to expand to which countries and in what order. This partnership model of e-commerce expertise & “e-translation” sets us apart from translation companies/tools. • We advise about payment methods per country, recommended shipping services, payment gateways offering the lowest exchange rates, tax information, etc. • ICE advises how to minimize listing fees - a large cost when listing abroad. • We are experts in eBay Marketplace Visibility Optimisation (e.g. how to increase item visibility per country).

Human translation

• Quality: ICE uses professional e-commerce-experienced native translators to both translate and proofread ALL your item information (e.g. titles, descriptions, bullet points, search terms etc.). • Our translators are e-commerce trained to ensure translations are not only accurate, but search-effective, which is important on both domestic and international market places. • Duplicate descriptions are free and similar texts are discounted.

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eBay & eCommerce Tools & Services Guide 2012

Your data in Your store

• • • •

You own and have access to all your translations and data. ICE assists you in opening your own eBay stores and supplies you all translated data. Listing through your own store allows you to manage your own feedback and DSRs. You benefit from Top-Rated Seller status as your shop grows.

Localization

• • • •

ICE expands you to eBays, Amazons, Pixmania, PriceMinister & Buy.com ICE helps you localize your eBay presence (i.e. via shop pages) ICE localizes prices and shipping rates according to your desires E-commerce translators choose optimized item specifics and categories

List directly from your current listing tool Don’t want to use yet another listing management tool? No problem. We do all work directly in your ChannelAdvisor, eSellerPro, etc. accounts so there’s no need for new software nor learning new tools. Cost propositions We offer flexible cost models based on: • one time, up-front cost with nothing else to pay OR • no up-front cost and percentage of sales Our prices reduce with translation volume and number of duplicates, so contact us today to receive a fast, free quote. InterCultural Elements www.intercultural-elements.eu info@intercultural-elements.eu Phone: +49 341 8638 2942

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eBay & eCommerce Tools & Services Guide 2012 Linnworks Express

Take the routine tasks out of online selling with free Linnworks Express solution “Thanks to Linnworks, our average despatch time fell from 1.4 days to 0.2 days, or in layman’s terms we were able to despatch most orders on the day of purchase, which meant that our customer service and feedback began to soar.” Phillip Hill, CompuBuyz Operations Manager Linnworks Express is a free desktop application which helps you control your business from day one and provides all necessary tools to enhance your online presence and automate key business processes. You can either use it for a complete multi-channel management, as a hub to your existing system or for limited purposes only. Key Features

• All your orders from channels like eBay, Amazon and your web-site are downloaded into one centralised system • Order fulfilment is handled at the click of a button – including invoice printing, shipping labels, picking and packaging lists • Complete order life cycle and supply chain management • Simultaneous stock level adjustments across all selling venues • Automated e-mail notifications to customers, suppliers and dropshippers • Analytical and sales reports

Supported marketplaces: Amazon, eBay, Buy.com, Play.com, Pixmania, Hitmeister Supported web-site carts: Magento, Zen Cart, AspDotNetStoreFront, 3DCart, EasyWebstore, Shopify, X-CART, Interspire, Opencart, Cubecart, osCommerce, creLoaded, Prestashop, Ubercart, Wordpress, Virtuemart, JSHOP, Eurocart, CSCart, ClickCartPro, ClickCart, bespoke PHP+MySQL sites, bespoke ASP.Net + MSSQL sites. Supported shipping couriers: Royal Mail, FedEx, Parcelforce, UPS, USPS, DHL, Yodel, HDNL, Interlink, TNT, City Link, DPD, Hermes, City Sprint, UK Mail, Canada Post and more.

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eBay & eCommerce Tools & Services Guide 2012

If you are a retailer looking to get acquainted with multi-channel ecommerce â&#x20AC;&#x201C; then Linnworks Express solution might be just what you need. It provides all necessary resources to help you develop your business faster and more effectively than ever before. To download a free copy of Linnworks Express or for any further information, please visit www.linnworks.com.

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eBay & eCommerce Tools & Services Guide 2012 myHermes

myHermes is the perfect shipping partner for eBay sellers. About myHermes myhermes.co.uk is part of the UK’s largest home delivery network and is the cheapest three to five day parcel delivery service in the UK. Ordering is simple and completed online, with door to door collection and delivery taking place through a network of local couriers. Since its launch in 2009, myhermes.co.uk has had more than 4.5 million visits to its website and was listed by moneysavingexpert.com as the Best Buy for UK Delivery (items under 5kg). Perfect eBay ‘Economy’ 4-6 day solution eBay UK have standard shipping classifications, so that every time you send something it will be classified into Economy (4-6 days) / Standard (2-3 days) or Express (Next Day). myhermes.co.uk has the perfect Economy 4-6 day solution –saving you time, money and improving your customer satisfaction, here’s how… myHermes - makes delivery easy myhermes.co.uk operates with a keen focus on ‘making delivery easy’. Customers are able to choose the day of collection up to 7 days in advance, track parcels online throughout their journey to the customer and the courier will even make three delivery attempts. This helps to avoid the dreaded red card and the hassle of arranging a suitable time to drive to the sorting office to collect. No more unhappy customers myhermes.co.uk also recognises that a busy lifestyle does not always mean you can wait in for a parcel to be collected. A safe place option (that can be defined when registering) gives you the flexibility to carry on with your day as usual with the peace of mind that your parcel will be collected safely without you being at home. This also works when delivering a parcel too; ask your customer for their safe place and we’ll make sure we deliver it there safely if they’re not in.

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eBay & eCommerce Tools & Services Guide 2012

Save 70% of your time on eBay with myHermes myhermes.co.uk’s time saving feature ‘Multiple Address Uploads’ enables you to link your myHermes account to your eBay seller account to seamlessly transfer your completed listings to your myHermes shipments. This means the days of manually entering delivery details each time you need to send a parcel are long gone! myhermes.co.uk revealed that out of 200 of its customers, almost three quarters said the function would save them up to half the time when sending parcels and another 15 per cent said it would save up to 70 per cent of their time. Easy to use website The website is simple and easy to use with a clear sequence from registration to ordering a parcel collection, simply register and tell them what you want to send and where along with weight and contents. Then just pay, print the label off and a courier will arrive on the selected day to collect the item from your home. You can then track the item online – it really is that simple! There are helpful videos and pdf guides at www.myhermes.co.uk to help you get started.

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eBay & eCommerce Tools & Services Guide 2012 myParcelDelivery.com™

FREE Award Winning eBay Shipping Software from myParcelDelivery.com™

myParcelDelivery.com™ provide market-leading, award-winning, free automated eBay shipping software. We also offer discounted delivery rates with all major couriers and dedicated account management to all eBay users – perfect for any size of eBay shop! Whether you send 1000 parcels a day, or one in a life time – we have the right solution for you. The eBay Shipping Software – What is It? Our eBay shipping software is designed to take the manual process of booking deliveries for each and every eBay item away. It’s absolutely free to use for all of our Bulk Shipping eBay account holders (i.e. those who send more than 10 parcels per week), and comes with all the bells and whistles you would expect from an award-winning company…

• Fully Automated Software – Our intuitive software automatically downloads all of your eBay item images, descriptions and eBay/PayPal delivery addresses, meaning much less time filling in those online forms! • Discounted Rates with all major couriers – enjoy the heavily discounted rates we can offer you when using our software! • Pre-set Parcel Dimensions – All of your deliveries will be based on pre-set parcel dimensions, so you will never have to fill them in manually again! • Efficient Auction Management - Keep track of every eBay auction on one page! • 100% Trusted Couriers – The eBay shipping software is hooked up with only the most reliable couriers, so you can rest easy knowing your 100% feedback will stay intact! • Daily & Ad-hoc Collections – Whether you need an ad-hoc or daily collection schedule, we’ll organise what’s best for you! • Instant Live Tracking – For complete piece of mind! • Thermal Label Printing – All of our shipping labels can be sized for your thermal printer!

Enquire now and start saving time and money today by visiting: http://www.myparceldelivery. com/bulk-shipping/ebay-tool.aspx Not Sending Over 10 Parcels per Week? No problem – we’ve got another dedicated FREE eBay shipping tool for you too with just as many features and benefits! Find out more by visiting: http://www.myparceldelivery.com/ebay.aspx

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eBay & eCommerce Tools & Services Guide 2012

Discounted Delivery Rates – How Much Can You Save? Our policy is simple – the more you send, the more you save! Our website offers heavily discounted rates for your benefit, and if you send over 10 parcels per week, we can offer you a bespoke rate based on the number you send (which can be up to 70% cheaper than going to the couriers direct)! Dedicated Account Management – for any Queries you may Have By becoming a bulk shipping account holder with myParcelDelivery.com™, you’ll be assigned a dedicated account manager to oversee the smooth running of your deliveries. We also house an expanding, dedicated and experienced customer support team available to everyone - no matter how many parcels you send – so anyone can benefit from our expert assistance! For more information about how our services could save you money, contact us today on 0161 725 7985 or email us at RSE@myparceldelivery.com – and don’t forget to mention that you came from TameBay! Why not try out our service today with 5% off your first order using this discount code: TB100 (expires 01.11.12) Just go to www.myparceldelivery.com and BOOK NOW!

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eBay & eCommerce Tools & Services Guide 2012 Outright

Outright is an easy online bookkeeping application for online sellers. Organize all of your small business finances – eBay, PayPal, bank and credit cards - in one place. With support for over 4,000 banks, credit unions and credit cards, plus eBay, PayPal, Freshbooks, Harvest and Shoeboxed, Outright helps you get rid of the spreadsheets, piles of paper and sticky notes everywhere.

• No more manual entry. Outright automatically imports, organizes and categorizes all of your eBay sales and expenses, including all listing, final value and PayPal fees. By connecting to your PayPal account, Outright can import more than a full year’s worth of data history from the first time you use it – No more manual entry!

• Make business decisions with confidence. Outright shows you easy-to-understand snapshots of how much you’re making, who your best customers are, sales by state, and where you’re spending the most.

• Be ready to go at Tax time. Because Outright automatically categorizes transactions in a way the IRS expects, your tax records are always accurate and up to date. Outright provides accurate quarterly estimates of what you owe in taxes, helps you track sales tax and keep your tax records organized and up to date. Plus, get notified of upcoming tax deadlines.

R: 160 G: 207 B: 103

#A0CF67

R: 0 G: 89 B: 88

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Outright is safe and secure. Using 256-bit SSL security, the same as most major US bank, your data is secure at each step of the process. Outright is free! For more information or to sign up for free visit: http://outright.com

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eBay & eCommerce Tools & Services Guide 2012 Pagemage

Hi, I’m Chris Taylor and run marketing for Page Mage. Here’s a bit about our company and why you might use a product like our Billboards application. Having been in sales and marketing at public companies as well as small startups for over 20 years, the value of a company being unique, looking professional and standing out from its competition was clear. Buying and selling on eBay since 2001 (and recently etsy.com) it was even more clear how important this was for eBay businesses. With fierce competition, including big brands, those same traits are more important than ever no matter how big or small you are. As sellers, we want buyers to believe they’ll have a positive transaction with us, get a product that meets their expectations, in the time expected. And it all starts with our listing. Eric Scifres, Page Mage’s CEO saw an opportunity to provide eBay sellers with applications to do that but more easily and with greater capabilities than anything already available. That led to our current application called Billboards. It lets you:

- Create your own eBay template to stand out for today’s buyers OR use Billboards as a banner with your existing templates - Brand your listings, cross-sell hot or seasonal items and advertise special offers, communicate policies and more, directly from your template - It’s easy! No HTML to learn. Industry exclusive drag and drop interface - Create from scratch, or use our professionally-designed templates - Free plan offers an embed code and manual updates. You never pay a penny! - Upgrade to our standard plan which provides one-click bulk updates to all your listings, plus automatically added to new listings.

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eBay & eCommerce Tools & Services Guide 2012

Page Mage is also very proud to have recently been awarded the 2011 eBay Ecosystem Champion Award for its support of the eBay seller community. We feel that it benefits everyone if we try and give information of value to the seller community. So we do that in three primary ways:

- We have created a variety of guides for eBay sellers that we provide for free on our website at http://pagemage.com. We have a variety of topics: a 2012 retail marketing calendar; social media and selling; how to stand out on eBay from the buyer’s perspective; and a process to help grow your business immediately.

- We co-host a free monthly webinar series for eBay sellers along with Stamps.com, Out right, eBay Radio and Terapeak. We have a range of speakers including: Jim “Griff” Griffith, eBay’s Dean of Education; Janelle Elms, visionaire of the OSI Rock Stars and many more on a wide range of topics. You can check out the latest and sign up to be notified of future webinars at: http://topratedsellerwebinars.com

- And for eBay sellers in the San Francisco Bay Area we organize a meetup group that’s now the 2nd largest eBay seller group. We have monthly meetups on a variety of topics for sellers.

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eBay & eCommerce Tools & Services Guide 2012 Parcel2Go.com

Parcel2Go.com is the largest online delivery site in the UK - and the cheapest! We help eBay sellers to send millions of items every year, and we work with all the big couriers, including TNT, FedEx, DHL, Parcelforce, UPS and more. Selling on eBay with Parcel2Go.com is a piece of cake! Say goodbye to hand-writing addresses, waiting in Post Office queues and managing deliveries in cumbersome spreadsheets. We have some innovative features that are designed to make eBay selling easier than ever. With Parcel2Go.com, you can actually pull your eBay sales data directly into your Parcel2Go.com account, then arrange and pay for your collections online using a courier that suits you - all from one easy-to-use interface. Our APIs also allow you to pull in your sales from Amazon Marketplace, and if you’re a high-volume seller, you’ll be allocated a VIP account manager who will ensure everything runs smoothly for you. With Parcel2Go.com, all of your data - including buyer addresses and tracking numbers - will be stored safely and securely in your Parcel2Go.com account. This allows you to quickly chase up, track and manage your eBay sales in just a few minutes. If a buyer enquires about the whereabouts of their item, there’s no need to hunt down paper receipts or spend time on the phone trying to get hold of someone who can find out where it is. All the information you need is available with a few clicks of a mouse. Choose a service according to your budget, your routine and the urgency of your delivery. Many couriers will pick up parcels from your home or work address for convenience, but you can also use Collect+ to drop parcels off at a corner shop near you - even late into the evening and on Sundays! It’s a great way to get deliveries moving fast if you’re too busy to wait in for a courier to drop by. And sending your eBay items with Parcel2Go.com need not be any more expensive than with Royal Mail. Our rates for 1kg parcels with compensation actually beat the prices you’ll pay at the Post Office. Even the most economical Hermes delivery service offers £20 of compensation cover for loss or damage as standard; you can upgrade the level of cover for more valuable items for a small additional fee. When you use Parcel2Go.com, you get a huge choice of services at the cheapest prices on the internet. Every year, we help hundreds of thousands of customers to send more than two million items. We deliver to recipients in the UK and all over the world, and 98% of our customers say they would recommend us to family and friends. Our customer service team is always available via Live Help on the website to assist with any queries you may have, and we’re always looking for new ways to make posting your eBay items easy, convenient and economical. We’re looking forward to handling your first delivery at Parcel2Go.com.

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eBay & eCommerce Tools & Services Guide 2012 Parcels Please

ParcelsPlease.com – Reliable, cost effective parcel delivery throughout the UK, Europe and Worldwide

Who are we? ParcelsPlease.com is an online trading arm of Consolidated Carriers Ltd (CCL), a complete logistics supermarket delivering over a million envelopes, parcels and containers each year. CCL has long standing partnerships with the best carriers in the industry and through ParcelsPlease can offer discounted parcel delivery rates to its customers. The delivery services offered are door-to-door, fast, reliable and fully trackable. Not only does ParcelsPlease offer parcel delivery from the UK to the rest of the world, customers can also arrange imports to the UK. For online retailers who import stock, this website function is of particular benefit. What we do differently

• We offer discounted prices • We’re happy to talk – we have a dedicated customer service team on hand to answer any questions you may have about ParcelsPlease services • Integrate with our customers’ e-commerce platforms • No checkout add-ons – the price you are quoted is the price you will pay (subject to entering the correct information on the website) • We give you choice – choose from some of the top carriers in the industry

The Website So how does it all work?

1. Enter your collection details, delivery details and the weights and dimensions of your parcels 2. Choose your preferred service option from the quotations provided 3. Complete your address details, cover your item for loss/damage, read through the terms and conditions 4. Pay securely and print off your shipping labels

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eBay & eCommerce Tools & Services Guide 2012

Functionality and Benefits

• • • • • •

Many of the top parcel carriers on one website Standard and express delivery options available Heavily discounted pricing from and to the UK Easy to use website for quotations, booking and tracking Print your shipping labels and track your orders online Your own parcel delivery address book – no need to enter a customer’s address more than once • Quick quotes allowing you to quote your customer within minutes • ParcelsPlease is part of CCL, giving you access to a wide range of logistics services including pallets, full loads, air freight and warehousing, should you have the requirement • Prepay facility and shopping cart integration

For more information, please visit www.parcelsplease.com today – we look forward to shipping your parcels. Contact Details Phone: 01292 310 410 Email: sales@parcelsplease.co.uk

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eBay & eCommerce Tools & Services Guide 2012 Price Spectre

Price Spectre is a dynamic pricing agent for eBay and Half.com sellers. Price Spectre automatically monitors your competitors’ listings and prices your items based on rules you set. Price Spectre helps you stay a step ahead of the competition. Algorithms Price Spectre comes with many pricing algorithms. The most commonly used algorithm finds the lowest or “xth” lowest price and either undercuts or charges a premium over that price. Price Spectre also has rules for pricing based on the average of the “xth” lowest prices. Another algorithm exists that will ensure that a listing appears on the first page of search results when sorted by price rather than setting a price that might place the listing on page #2 or lower. There is even an algorithm that will adjust prices based on recent sales performance to try to hone in on the optimal price for profits. All algorithms can have Bat’a pricing applied to them to take advantage of psychological pricing by adjusting your final price so that it ends in 99, 9, or any other specified number. Custom Algorithms Users can even define their own algorithms using javascript to take even more control of their own pricing. Automatic Repricing When a managed listing is being automatically repriced Price Spectre will search eBay several times throughout the day and adjust the listing’s price based on the rule and floor/ceiling prices that are set. Manual Repricing When a managed listing is being manually repriced Price Spectre will search eBay several times throughout the day and send notifications when a new pricing suggestion is available. The seller can then use the Price Suggestions wizard to accept the suggestion, decline the suggestion, set their own price, or ignore the suggestion. This feature is intended for those that do not want to give full control of their pricing to an automated system. Price History Price Spectre allows you to see the entire pricing history of your own listings for the duration of your subscription. You can also see what competitor listings were used in determining your price. Import/Export Users can update listings by item #, SKU, category, site or any combination via Price Spectre’s flexible spreadsheet import feature.

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eBay & eCommerce Tools & Services Guide 2012

Competitive Pricing Reports Users can download PDF reports of the latest competitive information. Reports are based on the the most recent reprice of your managed listings. Fast Repricing Standard repricing is currently once every 4 hours but premium points can be purchased to enable repricing as quickly as once every 15 minutes. Please contact us if you need a faster schedule. Site Support All eBay sites including the most popular US, UK, AU, DE, and Motors are supported. Cost Fees start as low as $2.95 per month and is based on the total number of managed listings. Price Spectre is currently available in the eBay App Center or directly at http://www.pricespectre.com. Currently users outside of the US or Hong Kong must register directly on the website.

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eBay & eCommerce Tools & Services Guide 2012

Sell Internationally with Sell On Amazon

Team up with one of the world‘s leading internet retailers and unlock the potential of your business. Join over two million active sellers worldwide on Amazon and reach tens of millions of customers. Selling on Amazon enables you to reach tens of millions of buyers across all Amazon marketplaces in Europe – UK, France, Germany, Italy, and Spain, through a single seller account. With over 14 years of expertise in online retail, Amazon provides an effortless buying experience for your customers by making your products easy to find and even easier to purchase. Using expertise gained by working with over 2 million sellers worldwide, Amazon ‘s tried and tested platform offers easy-to-use tools for uploading and listing your products, tracking orders and identifying opportunities for incremental revenue generation. As a seller on Amazon, you can sell your products in over 20 different categories in 5 simple steps. How It Works:

1. 2. 3. 4. 5.

Upload Your Product Inventory Customers See Your Products on Amazon Customers Purchase Your Products You Deliver Products to Customers You Receive Payment

Benefits to Sellers:

• • • • • •

Your products are easier to find and buy on Amazon Convenient, trusted shopping experience for customers Security and fraud protection for you & your customers Sell your products on all 5 Amazon Marketplaces in Europe Expose your brand to millions of Amazon shoppers No product listing fees

For more information about how to sell on Amazon please visit www.amazon.co.uk/soa contact our sales team at soa-uk@amazon.co.uk.

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eBay & eCommerce Tools & Services Guide 2012 Sage 50 Accounts

Managing your day-to-day finances, keeping track on what goes in and goes out, keeping on top of what’s in stock and dealing with things like profit and loss isn’t the most attractive part of running a business. However, having this function in house gives you an immediate and direct window into the health of your business. It puts you in control! Want to know at a glance where your money is, what’s due, what’s overdue and what’s expected? What products are in stock, what’s on order and what kind of gross profit your products are returning? The Sage 50 Accounts 2012 range has all the tools to help you make the right choice. Sage 50 Accounts 2012 Specially designed for small and growing businesses, Sage 50 Accounts helps you manage your customers and suppliers and day-to-day finances, including VAT returns, stock control, invoicing and year-end accounts. Because it’s easy to use you can stay in control of your finances and share information with your accountant easily, giving you more time to run your business. Key features

• Cash flow See how much you’re making, what’s due, what payments you need to make and what’s already been banked

• VAT returns Fully accredited by HM Revenue & Customs so you can prepare and submit VAT returns online

• Customers and suppliers Match your customer and supplier info to quotes, invoices and communications, including details of deposits, discounts and credit

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eBay & eCommerce Tools & Services Guide 2012

• Stock Control Comprehensive inventory of all stock, including quantity available in stock, suppliers, VAT liability, cost price, sales price, bar codes, locations

• Reports From an instant overview to the detailed facts and figures that help you understand your business

• Sage Mobile Access your accounts remotely from an iPhone or BlackBerry

Sage RRP from £580 (+VAT), Tradebox price from £522 + VAT Sage 50 Accounts Plus 2012 Sage 50 Accounts Plus 2012 features all of the benefits of Sage 50 Accounts 2012 with additional tools to help you control your stock, manage individual projects and create custom pricing for different customers. It helps you manage everything from cash flow and VAT returns (including online) to year-end accounts, customers and suppliers while offering advanced reporting and budget management. Additional Key features

• • • •

Tools to assemble products from other stock items - Bill of Materials (BOM) ‘Early warning’ stock Re-order levels and re-order quantities Individual customer price lists Project costing and management

Sage RRP from £840 (+VAT), Tradebox price from £756 (+ VAT) Sage 50 Accounts Professional 2012 With Sage 50 Accounts Professional you can do more than just manage your day-to-day finances. It also provides complete sales and purchase order processing, alongside stock control project management and foreign trading tools, so you can keep track of different areas of your business. With the flexibility to handle up to ten users and help you manage multiple companies, it gives you the information you need to drive your business forward. Additional Key features

• • • •

Up to 10 users at a time Foreign trading and currency tools Sales Order Processing (SOP) Purchase Order Processing (POP)

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eBay & eCommerce Tools & Services Guide 2012

Sage RRP from £1,135 (+VAT), Tradebox price from £1,021 (+VAT) An accredited and award winning Sage Developer and Sage Business Partner, Tradebox has an in-depth understanding of the functionality available within all Sage products. Working within the online retail market since 2005 Tradebox also has a comprehensive understanding of the online retailer’s business practices, placing us in a great position to evaluate the online retailer’s accountancy needs, advise on product selection and assist them in getting started. As a Sage Business Partner, Tradebox can also offer all prospective Sage customers 10% off all Sage purchases. A company overview of Tradebox, including a customer case study, can be downloaded here. Contact Tradebox Telephone: 0191 280 4025 Email: sales@tradebox.uk.com Web: www.tradebox.uk.com

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eBay & eCommerce Tools & Services Guide 2012 Quantity Manager

Quantity Manager is a very simple inventory management app for eBay sellers.

Scarcity Sells Quantity Manager refreshes the quantity available of a listing seconds after a sale occurs. Providing an artificially low Display quantity to Quantity Manager improves the perceived scarcity of your listings and can lead to higher conversion rates. Simple Setup The user simply tells Quantity Manager the quantity in stock (Inventory) and the fixed available quantity (Display) to maintain in their listings. Quantity Manager refreshes an item’s available quantity each time a buyer makes a purchase until the seller runs out of that particular item. Users can even set default quantities and enable the built in “smart” behaviors so they never have to setup another item ever again. Auto Relist If a listing does end due to time running out or reaching a quantity available of 0, Quantity Manager can relist the item automatically. If enabled, the “Smart Relist” behavior* will take into account your recent sales score and can perform a relist or sell-similar depending on which is more beneficial to you. This allows for the retiring of poor performing listings replacing them with a fresh listing with a reset “best match” score. *Due to eBay limitations “Smart Relist” behavior only works with US listings. Avoid Selling Restrictions Many sellers on eBay have restrictions regarding the total value of all products they can list to the site. Quantity Manager can help avoid such restrictions by keeping the total amount posted below your threshold. Notifications Users can receive notifications anytime Inventory reaches low levels, an item is sold out, or a revision fails for any reason. Site Support All eBay sites including the most popular US, UK, AU, DE, and Motors are supported. Cost Fees start as low as $5.00 + $0.02 per automatic quantity refresh or $9.95 flat monthly rate. Quantity Manager is currently available in the eBay App Center or directly at http://www.qtyman.com . Currently users outside of the US or Hong Kong must register directly on the website.

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eBay & eCommerce Tools & Services Guide 2012 BundleBox

BundleBox: The smarter way to buy from the USA

Get your personal BundleBox USA shipping address: Shop at any USA website, Bundle your purchases and Save on International shipping. BundleBox provides you with your personal USA parcel forwarding address. With your BundleBox address, you can shop at any USA website, using your BundleBox address as your delivery address. Once your purchases arrive at your BundleBox, we will notify you via email and you can keep your items in your BundleBox for 30 days, free of charge. When you are ready, and received all your purchases, you can book the shipment of your purchases to the UK, Europe and any other country in the world. BundleBox offers an Fedex express delivery service of 2-3 days and a Fedex regular delivery service of 4-5 days. The more items you bundle, the better our shipping rates get. BundleBox services include:

- Your personal address in the USA with free storage of your items for 30 days. - Reduced Fedex courier and Fedex Freight rates - Delivery on a duty pre-paid basis (Duty Delivery Paid or DDP shipping). When you book your delivery shipment, you can pay any import taxes due. BundleBox will then pay these taxes for you to the relevant Customs agency, ensuring a smooth & fast clearance and delivery process. - Buy For Me personal shopper service: If the USA website does not accept your credit card, we can purchase the item on your behalf. - Repack & consolidation service: BundleBox offers a repacking and consolidaton service to save even more on shipping cost and to ensure that your purchases are extra protected during transit. - Content Insurance: You can insure your purchases during transit to a maximum of $10,000 per item, all risks and no excess. - Carbon Offset: With Bundle Box you can carbon offset the COÂ˛ that is emitted during the transport of your shipment by road and air.

Get your BundleBox address now at www.BundleBox.com. Registration takes a minute and your address is immediately active BundleBox Beaconsfield Studios Unit 6, 25 Ditchling Rise, Brighton, United Kingdom Support@BundleBox.com www.BundleBox.com

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eBay & eCommerce Tools & Services Guide 2012 chartixx

Business Intelligence for Online Retailers

Only those who know their figures can grow their business. Knowing your metrics also means having the figures under control to know how to get the Top-rated Seller Standard and sustain it. chartixx is not about research of marketplaces. chartixx is about knowing your own business and seeing its potentials and risks. You as online retailer have access to all your business metrics at any time, everywhere. The big advantage of chartixx is that everything is instantly available. There is no waiting for data downloads and no need to select the data for analysis. chartixx provides the online retailer with ready prepared up to date metrics instantly available. In chartixx you only need to authorise your marketplace connection and then you have access to the data analysis and trends. chartixx is always up to date as a SaaS (Software as a Service) application. Almost every month new analysis and interfaces are added and these can then be used immediately without any upgrades. Start now and look at your own figures a new way! Web www.chartixx.com References iTunes App-Store

iPhone / iPad / iPod touch

Android App-Market

all devices

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Meet the company

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eBay & eCommerce Tools & Services Guide 2012 collectmyparcel.com

collectmyparcel.com - Compare courier quotes quickly and easily

Instantly compare prices and get Quotes with big named Carriers such as City Link, Yodel, DHL, FedEx, Parcelforce, TNT and Palletways. Our services cater for eBay users, businesses and generally anyone who needs to send a parcel. Choose from Next day services, Timed delivery services (by 9am etc) and International services to almost every country in the World with major carriers you can trust. Simply visit www.collectmyparcel.com for an instant quote. Each service comes with £50 cover against damage and loss (subject to Terms & Conditions) with additional cover available before checking out. We also provide Pallet Delivery quotes throughout the UK and Internationally, simply visit www.collectmyparcel.com/pallet-delivery/ Open a FREE Account to manage all UK, European and International bookings. For customers sending more than 10+ parcels a day or for eBay integration, please contact us to save even more time and money! We are here to provide cheap parcel delivery with excellent customer service, should you have any questions, please don’t hesitate to contact us on 0844 357 9517. It’s quick and easy, simply book on-line today. Send and save now!

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eBay & eCommerce Tools & Services Guide 2012 DutyCalculator Making import duty & taxes easy

DutyCalculator: Calculate import duty & taxes for over 125,000 products for 45 import countries. Fast, Accurate & Cost-effective. As an importer, with a few simple steps, now you can calculate any import duty & taxes due when you are buying something from abroad, allowing you to make fully informed purchase decisions. For exporters, DutyCalculator provides product classification and duty calculation services, allowing exporters to inform their customers of any import duty & taxes due or charge import duty & taxes at point of purchase, providing a Duty Delivery Paid (DDP) service to their customers. For merchants and e-tailers, DutyCalculator provides a powerful DutyCalculator API, allowing merchants to embed the DutyCalculator in their checkout, to inform their international customers about any import duty & taxes due, or charge import duty & taxes at point of purchase, providing a Duty Delivery Paid (DDP) service to their customers DutyCalculator services include: - Duty Calculations & HS code lookup o Unlimited duty calculations o Unlimited HS code lookups, including duty, sales tax, any additional taxes and import restrictions - Product classification services o Product classifications of single products (24hrs turnaround time) o Product classification of product catalogues (ÂŁ2.50 per unique line item, 45 countries) o Rapid classification tool. Self-serve tool allowing for a fast & accurate classification of large product catalogues using keyword matching technology

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eBay & eCommerce Tools & Services Guide 2012

- API & webservices o Powerful, easy to implement API to add import duty & tax calculations to your workflow or ecommerce checkout. o Standard plug-ins and extensions for ecommerce platforms such as Magento o Free DutyCalculator plug-in for eBay sellers to add to their listings. Get your DutyCalculator account at www.DutyCalculator.com starting at $5/month. DutyCalculator Beaconsfield Studios Unit 6 25 Ditchling Rise Brighton United Kingdom Info@DutyCalculator.com www.DutyCalculator.com

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eBay & eCommerce Tools & Services Guide 2012 eSeller Solutions Ltd

http://www.esellersolutions.com We are a UK-based company specialising in the development of cost effective professional eBay designs and websites, as well as Amazon Webstores, Facebook, YouTube and Twitter pages. We also offer bulk item revisions and upload services. We take a great deal of pride in the service we offer, but don’t take our word for it, this is what some of our customers say: “Right from the start building our website and eBay shop, eSeller Solutions have been professional, creative, positive and very quick. Delivered everything that they promised and more. The aftercare service is really professional and they have been really supportive in helping us build our business” “E-seller solutions took my existing website and produced something so superior and so stunning and so ‘now’ that I was totally blown away. They seemed to have an innate feel for what my business was. I feel proud of my new look website and have already benefited by the extra business it has generated” “E seller solutions designed our eBay template. After increasing sales by over 50%, I thought I would give them a bash at doing our website. Our turnover on the website is now 3-fold our eBay turnover!! 5***** plus”

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eBay & eCommerce Tools & Services Guide 2012 Jarilo Design The Friendly eBay Design Specialists

Jarilo Design are a dedicated small team of designers based in the Northwest of England who specialise in eBay Store design. Credibility on eBay is hugely important and with a custom eBay store Design you’ll stand out from the crowd of other sellers. Our main goal in everything we do is to offer compelling, high quality designs at great value. As well as eBay Store design we also offer eBay product template design, FaceBook page design, and ecommerce websites. It doesn’t matter how big or small you are on eBay, we can help you. Call us and you won’t speak to a call centre, you’ll very likely speak to the same person that will work on your design. Jarilo Design Services:

eBay Store Design eBay Product Template Design ecommerce websites Facebook page design

Jarilo Design Office 2376, Unit 1, Candy Park, New Chester Road, Bromborough, Wirral, CH62 3PE Email: Website: Tel:

sales@jarilo.co.uk http://www.jarilo.co.uk +44 (0) 151 601 4695

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eBay & eCommerce Tools & Services Guide 2012 Last Drop of Ink

“Results” - That’s what you’re ultimately looking for & I can help you and your team achieve the results your hard work deserves from the marketplaces such as eBay & Amazon. I ran an eBay business for 3 years and was one of the original UK PowerSellers. I have helped most of the UK largest sellers on eBay & Amazon over two SaaS companies. Both MarketWorks (now ChannelAdvisor) and eSellerPro.com as the former implementations team leader to drive “Results”. Leveraging 10 years experience & specialised in back-office integrations, I use a straight forwards model to create results (as we all need simple right?) and it’s called “EASY”. Find out how & why at http://LastDropOfInk.co.uk/EASY Email: Twitter: Web: Tel:

Matt@LastDropofInk.co.uk @MatthewOgborne http://LastDropofInk.co.uk 01172 302 500

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eBay & eCommerce Tools & Services Guide 2012 notonthehighstreet.com

The leading marketplace for small creative businesses

An award-winning online marketplace, notonthehighstreet.com is a powerful platform for small UK businesses and supports more than 2,000 independent sellers offering high-quality products. Our passion lies in discovering new and innovative products, and we’re always on the lookout for small British businesses to sell with us. Partners have the opportunity to reach millions of customers every year, with the in-house Partner development team alongside to help maximise sales. Why notonthehighstreet.com?

• Sell your products under the umbrella of a trusted profile and brand • We handle the e-commerce, administration and marketing elements of selling online so you don’t have to • Grow your company by reaching thousands of new customers each month • Be the top 10% - we are selective and decline over 90% of applications ‘For as long as I can remember, I have wanted to sew as a living and because of notonthehighstreet.com this has become a reality. Today I handed in my notice at my day job!’ Gina, rosie bull designs

We would love to hear more about your business and why you would like to join us as a Partner. Visit notonthehighstreet.com today to find out more

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eBay & eCommerce Tools & Services Guide 2012 Actinic

Actinic Online provide award-winning ecommerce solutions for start-up, small and medium sized businesses in the UK. Our shopping cart packages are supplied, supported and maintained through an alliance between Actinic and Oxatis, the market leader in SaaS ecommerce solutions in France. Actinic Online enables e-merchants to boost their sales through Marketplaces like eBay and Amazon. Often, the biggest challenge for retailers is to deal with orders once received. Actinic makes the whole process straightforward by enabling orders to be managed from one central location whether received from your website or through a marketplace. This comprehensive tool allows you to list your products on eBay and Amazon directly from your admin console, provides inventory synchronisation, views eBay bids in real time, retrieves orders to your back office, centralises order tracking and customer service. Actinic Online is packed with features to help you build and grow your online business:

P P P P

Fully customisable design templates SmartFeeds to list and track your products on price comparison sites Sell via Facebook Mobile commerce

Subscriptions start from ÂŁ19 pm â&#x20AC;&#x201C; 30 day trial Globe House, Lavender Park Road, West Byfleet, Surrey, KT14 6ND, United Kingdom Email: Website: Phone:

sales@actinic.co.uk http://www.actinic.co.uk +44 (0)845 129 4800

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eBay & eCommerce Tools & Services Guide 2012 P4D.co.uk P4D Goes Green

P4D offers discounted courier services within the world of eCommerce and operating within the delivery industry we’re conscious of our contribution to a large carbon footprint, so we decided to do something about it. We might not deliver the parcels ourselves; they’re delivered by the couriers we work in partnership with, like City Link, DHL, Fedex, Parcelforce, TNT, Yodel and Palletways, but we still play our part. Because of this, we offer our customers the option to carbon offset their deliveries at our checkout. We calculate the carbon cost of your shipment, depending how long your goods will spend on the road or in the air, ask if you’d like to pay a few pennies more to offset this cost, and all the money given by customers who say yes is donated to OxTreeGen who plant trees on our behalf. P4D customers have already planted 60 trees during the launch of the initiative, which has proved to be very popular, and in no time at all we hope to have a P4D forest! Watch the trees grow online at www.p4d.co.uk/green and read more about the scheme, or book your parcel with P4D at www.p4d.co.uk to contribute.

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eBay & eCommerce Tools & Services Guide 2012 PackVERTISE the affiliate network for insert marketing.

The PackVERTISE network connects advertisers and online sellers, helping sellers to earn money with package inserts and enabling effective and targeted marketing for advertisers. PackVERTISE shipping partners are mostly eBay powersellers & top-rated sellers, who want to add package inserts to their shipments. Our partners also sell on Amazon Marketplace, via online stores or other sites. Participation in the network is always free for sellers, the inserts will be delivered to you for free and the payout is between 1.5p-4p per insert. Coupons provided by PackVERTISE are attractive vouchers, coupons or samples and are valued by buyers. Only the best and most reliable sellers are part of the PackVERTISE network: PackVERTISE examines every partner before approval (eg. review of shops or seller profiles; audit of shipping volume; etc.) and runs regular checks (eg. test purchases). If you are a seller on eBay, Amazon or have an online store, you can earn money with inserts for your shipments. In addition to paid inserts, PackVERTISE offers free services for sellers, like the DSR-Flyer for eBay, which can help improve feedback ratings. Read more here: www.packvertise.co.uk

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eBay & eCommerce Tools & Services Guide 2012 Pentagon Interactive

Pentagon Interactive is the partner of choice for large brands and retailers, who are looking to outsource the management of their online marketplace activity. We realise that successful marketplace campaigns are driven by people, and we only employ the best! Our highly motivated team of multi-lingual and multi-channel consultants specialise in managing sales activity on eBay, Amazon and Rakuten owned properties, both in the UK and internationally. We bring clients live to site faster, we grow revenues exponentially and we build relationships with our Clients which are sustainable and long lasting. Our premium solution consolidates our market leading design, inventory management, search engine optimisation, customer service, account management and reporting services into one simple and cost-effective package. With over 30 official stores under management, we are the partner of choice for the Enterprise Seller. Clients who trust use to manage this area of their e-commerce activity include BMW, Maplin Electronics, Whirlpool, Office Shoes, Dabs.com, Blue Inc, and Boohoo.com. If you are looking to work with a company that adds value to your business, offers a risk free commercial relationship, and maximises your sales, then talk to us today. 020 3166 4000 www.pentagon-interactive.co.uk twitter.com/pentactive

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eBay & eCommerce Tools & Services Guide 2012 SaleHoo

SaleHoo Wholesale Supplier Directory and Online Retail Community

SaleHoo.com is a trusted wholesale supplier directory, eBay and online retail training centre, and community of over 92,000 online retailers. Since 2005, we have made it our mission to help new and existing sellers build profitable businesses selling products on eBay and other online marketplaces. When you become a member of SaleHoo, we give you everything you need to succeed at online retail, including expert advice, a bustling community forum, easy-to-use market research software, Smart Seller Training and access to our trusted wholesale supplier directory with over 8,000 suppliers, all with hot selling products. What you will love most about our supplier directory is that every single supplier has been verified by us to meet our strict standards to ensure they are safe to deal with. This allows you to forget worrying about whether you can trust a supplier, and focus on selling products that will earn you big profits. Best of all, we have suppliers in over 100 countries, including hundreds of local suppliers in the UK. We also offer a free e-Commerce and product sourcing training course which is packed full of high quality, expert information and video training on product sourcing, and making profitable sales online. You can sign up to the free training here.

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eBay & eCommerce Tools & Services Guide 2012 Sovoia

Increase sales and conversion rates for your eBay store

The Sovoia Data Analyzer helps you find real-time issues in your product data and how they can be fixed, while our search and merchandising widgets for eBay stores open up your inventory by guiding shoppers in the right direction. Sovoia Data Analyzer: Why invest in pricing tools, free shipping and flexible returns if poor data causes your item to not even show up in search results? The Sovoia Data Analyzer is a visual data analysis and cleansing tool that helps our customers analyze, validate and correct inaccurate data to make it consistent with eBay standards. Search Widgets: Our widgets greatly enhance product discovery through faceted search capabilities. Up to 50% of shoppers who search through our widgets end up on the product page. No wonder some of Europeâ&#x20AC;&#x2122;s biggest brands like BMW, Littlewoods Clearance, SuperDry, Offices Shoes and others use our widgets. Add real-time count of existing inventory to the mix and shoppers have an enjoyable and rewarding shopping experience. Hassle free integration and 24/7 support 365 days a year from our expert development team means that you can count this as a safe investment For free trials contact us at, contact@sovoia.com www.sovoia.com www.twitter.com/sovoia

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eBay & eCommerce Tools & Services Guide 2012 Stuff U Sell

Stuff U Sell is a hassle-free service to sell your stuff on eBay. They are the UKâ&#x20AC;&#x2122;s leading Trading Assistant, offering a full end-to-end selling service for both businesses and individuals looking for stress-free access to eBay. Taking care of photography and listing, storage and shipping as well as handling customer service and return, it offers a complete solution for anything from individual items to lines of excess stock and even retailers looking for an additional channel. Stuff U Sellâ&#x20AC;&#x2122;s excellent reputation, quality listings and experience in pricing strategies all mean higher prices; a recent survey showed upto 25% higher than market averages. Contact - 0800 046 1100; stuffusell@stuffusell.co.uk; http://www.stuffusell.co.uk

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eBay & eCommerce Tools & Services Guide 2012 3Dsellers

Solutions for eBay Sellers Increase your sales and provide your customers with an outstanding shopping experience. Sellers who are looking to increase their sales and drive traffic to their eBay stores will find our applications to be very helpful and profitable. Our product portfolio consists of productive applications such as SocialStore, StoreLiveChat, FlashGallery, ShareYourItems, CurrencyConverter, NewsTicker and OneHourTranslation. Contact: support@3dsellers.com Products: http://www.3dsellers.com/products/ Facebook: https://www.facebook.com/3dsellers

Al Gerrie

Ebay and Amazon expert & freelance Multi-channel ecommerce consultant. Over 10 years experience managing MultiMillion GBP online businesses across all verticals on all major global marketplaces including eBay, Amazon, Play, Priceminister, Fnac, Pixmania, Allegro and Rakuten platforms. Huge technical, commercial and international trading experience, providing bespoke solutions and implementing leading 3rd party tools such as EsellerPro and ChannelAdvisor. An eBay ambassador and industry expert. Full and managed services provider and consultant to major brands, wholesalers and retailers. www.AlGerrie.com 07787 891546

As Was Consulting http://www.aswas.com Do you need help to take your eBay business forward? Are you looking to make eBay a serious sales channel? As Was have been helping their clients maximize the potential of eBay since 2001. Our personalised consulting helps sellers grow an average of 30%. Contact us for a free consultation to assess your needs.

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eBay & eCommerce Tools & Services Guide 2012 AuctionX2

http://www.auctionx2.com/ AuctionX2 is a Windows software package that provides easy to use reports, charts and sales tools for users of eBay. If you are just starting as an eBay seller or you are already established as a power seller or store owner you can use AuctionX2 to help manage your online business.

ColderICE Every day, thousands of small businesses and entrepreneurs miss out on millions of dollars in revenue simply because they don’t know how to utilize the Internet for marketing and selling. John Lawson does NOT bring the same old ABC stuff, John outlines actual practices for Social Media Marketing that will yield bottom line results and amp up your business. You can reach John at http://colderice.com

eBay Radio http://groups.ebay.com/forum.jspa?forumID=1278 With your host Jim “Griff” Griffith and co-host Lee Mirabal. eBay Radio broadcasts feature helpful guidance, advice, and information from eBay team leaders, guest experts, and your fellow sellers along with hot eBay topics, news direct from eBay, and your calls!

ExportYourStore.com Export your eBay store to the Amazon Marketplace quickly and automatically, while saving time and money. Our service lets you export your eBay store in a few clicks. The service will help you increase your sales and benefit from what Amazon has to offer. Export all of your eBay items and descriptions with minimum effort, automatically. Contact: Website:

contact@exportyourstore.com http://www.exportyourstore.com/

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eBay & eCommerce Tools & Services Guide 2012 Frooition

“Helping you get more...”

Cross Sell - “Add a dynamic scrolling eBay Item Gallery to your live eBay Listings” – 100% FREE http://apps.froo.com/crosssell The #1 App in the eBay app center, helps sellers up sell additional eBay items. In just a couple of clicks you can use this FREE eBay app to apply a beautifully styled item gallery to your eBay listings, this will increase product exposure and total sales – completely FREE! Don’t forget, this app is mobile friendly so your listings will still look fantastic on mobiles! Smart Social - “Post your eBay items to Facebook and Twitter and drive more traffic to your store!” – 100% FREE http://apps.froo.com/smartsocial ‘Froo! Smart Social’ helps you to promote your eBay items on the World’s largest social networks, Facebook and Twitter. By sending short punchy messages to your fans and followers you will increase your product exposure, eBay listing traffic and increase your sales completely FREE! Template Themes - “Choose from over 5,000 eBay Listing Design Themes to apply to your live eBay listings” http://apps.froo.com/templatethemes This exciting eBay app increases customer confidence and inspires trust through clever design; you can choose from over 5,000 different eBay design themes to apply to your live product listings without having to relist! Perfect to enhance your store, differentiate you from your competitors and proven to increase sales! Facebook Shop - “List your products in your very own Facebook Shop” http://apps.froo.com/facebookshop This brilliant app will allow you to display your products directly into your Facebook Page, virtually creating a new website within Facebook! Not only will you be establishing your brand on the World’s Largest Social Network with this app, but you have the added exciting prospect of going viral! Bulk Revision Lite- “Bulk revise eBay product listings” http://apps.froo.com/bulkrevision This eBay app will save you both time and money by quickly updating a group of product listings, opposed to updating each individually.

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eBay & eCommerce Tools & Services Guide 2012 Gameassassin

www.gameassassin.co.uk gameassassin is a unique online tool that enables you to find video games which can be bought online and re-sold on ebay or amazon for a profit right now. You can buy stock in small amounts and at a price which you know you can make money on.

Garry King Garry King *Selling on eBay since 1999 *Trained by eBay as an Education Specialist *eBay University graduate! *35 years retail experience. *15000 100% feedback rating *One to one or group tuition from three hours minimum *Full telephone support available. Our experience can change your business for the better. See our website or why not give us a call now? 01634 830062 07721 049523 www.GarryKing.co.uk

Handclicked

eBay Analytics and eCommerce Tracking Tools HandClicked is a powerful analytics solution for eBay that provides comprehensive insights on shop and listing performance, engagement and visitor behavior. Our easy-to-use user interface provides robust reporting on popular pages, unique visitors, page views, keyword trends, referral links, geo location, etc. These insights enable you to make more informed business decisions to help improve the effectiveness of your eBay marketing initiatives. http://www.handclicked.com

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eBay & eCommerce Tools & Services Guide 2012 Jane Bell eBay Specialist Consultant

https://www.eAuctionAnorak.co.uk Are you baffled by eBay? Wondering if eBay can be profitable for your business? Is eBay just not working the way you think it should? Do you want to understand more about how to improve your sales by getting higher in eBayâ&#x20AC;&#x2122;s search? Are you an absolute eBay beginner or an existing eBay business? An eBay Top rated Seller, Power seller; eBay business client Account Manager trading since 2002, a time served eBay trained Education Specialist providing an eBay for business consultancy service for the UK. Site visits with additional support and one to one coaching via secure screen sharing/remote software available all bespoke to your business needs. No PowerPoint, no set script just honest time served knowledge tailored for you and your business. Call the @eBayAnorak Tel: 0115 7149996

email: eBay@JaneBell.co.uk

John Pemberton http://www.facebook.com/pages/Footwear4U/312231882145135 Ex-Marketing Director turned eBay/Amazon online entrepreneur/consultant. Featured in the National Press, I advise companies and individuals on basic to advanced techniques. Free 30 min phone consultancy - book now!. Tel: 01793 542010

email: pemberton.john@gmail.com

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eBay & eCommerce Tools & Services Guide 2012 Mark Buckingham eBay Business Training & Consultation

http://www.netseek.co.uk/ebay-training.html An experienced eBay Education Specialist, eCommerce workshop provider and freelance writer, Mark offers onsite and remote consultation and training tailored to your precise requirements. Mark also manages two category-leading eBay shops, and has owned his search marketing & internet consultancy, NetSeek, since 1998. Quote “TameBay 2012” for a FREE initial consultation (up to one hour).

PowerSellerPod Amanda O’Brien - eBay Home Study Courses & Consultancy http://www.powersellerpod.com/ Want to sell online but don’t know where to start? An eBay Top Rated Seller, Powerseller and expert product sourcer with five published home study courses, Amanda has been trading online since 2005. Her courses cover all aspects of selling online - eBay, Amazon, Product Research and Sourcing in a simple, no-jargon, step-bystep manner to help you sell online successfully. Email: info@broadwaypublishingcompany.com

The River the Ranch and the Bay - RRB Radio http://therivertheranchandthebay.com Join your Host Melinda Jackson & Co-host Bryan Goodman with expert guests & let’s talk eCommerce. We discuss all issues related to The River (Amazon), The Ranch (Bonanzle) & The Bay (eBay). Come & chat with us in the live chat room on Talkshoe, Call ID 34406. Just go to http://RRBradio.com Wednesday’s at 8 p.m. Eastern time.

Uncle Joe Adamson I teach skills to new sellers, mentor existing sellers and consult with business sellers to use and integrate eBay.com (US). Most assistance is provided without charge; however, very advanced or lengthy training, or organized events may carry a coverage fee. +1 405.633.3636 uj@UncleJoeRadio.com http://unclejoeradio.com/

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eBay & eCommerce Tools & Services Guide 2012 TameBay Directory 2012 Accounting

Managing your sales on eBay is complicated enough, but you need to manage your cash flow, profits and tax. Using an accounting tool which is integrated with eBay and can plug into PayPal and other marketplaces can make your tax returns simple as well as enabling you to produce profit forecasts and manage your cash flow effectively. An investment in these tools can also significantly cut your accountant costs. Attandra T-HUB http://www.atandra.com/ecommerce-quickbooks-integration-with-thub.html Order Manager solution designed to integrate your Amazon, eBay, Yahoo and ecommerce stores with QuickBooks and shipping services. Aucsys https://www.aucsys.com/ Automated, 100% Accurate eBay bookkeeping. Back Office Live for eBay http://www.mtiretail.com/ eBay and Prostores back office management. FreeAgent http://www.freeagent.com/ FreeAgent is a fully featured online accounting tool wrapped in a sleek, comprehensive and easy to use interface and you can try it for free. KashFlow http://www.kashflow.com/ KashFlow is an incredibly easy to understand accounting system for UK small businesses. No accounting knowledge required. And our free trial really is free - no credit card needed. Outright http://outright.com/ Automatically record and organize all your income and expenses from PayPal, bank and credit cards and import scanned-in receipts and cash expenditures. SageFire KeepMore.net https://www.keepmore.net/?page=ebay Automatically import all of your eBay transactions every hour and allocates them as income or expense for you.

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eBay & eCommerce Tools & Services Guide 2012

Teapplix http://www.teapplix.com/how/quickbooks.html eBay, PayPal, Amazon, Buy.com, ShoppingCart Order Download to QuickBooks. Tradebox http://www.tradebox.uk.com/ Automated bookkeeping tool, downloading orders from eBay, Amazon, Play.com, ChannelAdvisor, Magento, Shopcreator, EKM Powershop and LiquidShop and creating all of the financial entries required in Sage to account for your online sales. TransManager for PayPal http://www.pp-manager.com/ Manage your PayPal transactions directly from my eBay. Automatically match eBay and PayPal transactions, compare paid amounts and postal codes from one place. Zed Systems http://www.zed-systems.com Products designed to make getting information in or out of QuickBooks as easy as possible.

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eBay & eCommerce Tools & Services Guide 2012 Apple Mac Products

If you use an Apple Mac youâ&#x20AC;&#x2122;re probably frustrated that many eBay tools are built for Windows only. Here are some of the premier products designed just for you and guaranteed to work on your Mac. Auction Tender http://www.colourfull.com/at40.html Inventory and Customer Management with templates for both auctions or ecommerce web sites for Apple Macs. AuctionGenie http://auctiongenie.luxcentral.com/ Apple Mac solution to manage selling, buying, tracking, and related activities for eBay.com. eLister http://blackmagik.com/elister.html Apple Mac eBay auction utility which lets you create your auction listings offline, at your own convenience. Garage Sale http://www.iwascoding.com/garagesale/ Apple Mac full-featured client application for eBay edit to enable you to track and manage all your auctions with one single application. iSale http://www.equinux.com/us/products/isale/index.html A simple, easy to use app for eBay to create compelling layouts and professional designs in a drag and drop interface.

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eBay & eCommerce Tools & Services Guide 2012 Bulk Revision

There are eBay tools in My eBay, TurboLister, Selling Manager and File Exchange which can help you bulk edit your eBay listings, but these specialized tools make the job quick and simple and can edit anything from 1 to 100s of listings in one operation. Comsulting Bulk Reviser http://www.comsulting-limited.com/software/store/ Bulk revise / edit all aspects of your eBay listings with the Comsulting Bulk Reviser Windows desktop application. Froo! Bulk Revision eBay App http://www.froo.com/bulk_revision/?ref Find & Replace Titles, Description, Returns Policies, Start Price, Buy it Now Price, Reserve Price, Add/Remove Quantity, Modify Handling Time, Alter PayPal Address and Item Condition.

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eBay & eCommerce Tools & Services Guide 2012 Buying

eBay isnâ&#x20AC;&#x2122;t just about selling, if you want to buy smart there are a range of tools available varying from aids to hunting down the bargains, finding items which have been misspelt, locating items local to you through to sniping tools to enable you to place your bid at the very last minute. AuctionGenie http://auctiongenie.luxcentral.com/ Apple Mac solution to manage selling, buying, tracking, and related activities for eBay.com. AuctionTamer http://www.auctiontamer.com AuctionTamer is a customized tabbed Internet browser with a built-in auction item watch list for international eBay sites. Auction Sniper http://www.auctionsniper.com eBay sniper that automates the process of placing your eBay bid in the closing seconds of an auction. AuctionTrax http://auctiontrax.com/ A free service to track, search, watch and bid on one or more eBay auctions - with just a few clicks. Fatfingers http://www.fatfingers.co.uk/ Find mis-spelt items on eBay. SearchDome http://www.searchdome.com/ Free eBay automation search tool for active eBay buyers.

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eBay & eCommerce Tools & Services Guide 2012 Consultancy

Looking for support to take your eBay business to the next level? Seek the advice of a specialist. There are all sorts of people who can offer you help and advice. Here are some people we know from Tamebay. Al Gerrie http://www.algerrie.com/ Huge technical, commercial and international trading experience, providing bespoke solutions and implementing leading 3rd party tools such as EsellerPro and ChannelAdvisor. An eBay ambassador and industry expert. Full and managed services provider and consultant to major brands, wholesalers and retailers. Andrew Milburn http://myauctionempires.com We tailor each of our eBay Consultancy packages to suit the different needs of our clients. We are able to work with individuals, groups, charities and business. If you have items you would like us to sell for you, please phone us on 07582 889 050 or email info@MyAuctionEmpires.com. As Was http://www.aswas.com As Was have been helping their clients maximize the potential of eBay since 2001. Garry King http://www.garryking.co.uk/ One to one or group tuition from three hours minimum wtih full telephone support available from an eBay Education Specialist. eshopbooster http://www.eshopbooster.co.uk eBay and e-Commerce tools, help and resources. Future Clients Marketing and Training http://www.fc-training.co.uk/ Magento End User Training - learn practical skills to run your Magento store. 0800 644 0216 | emailus@futureclients.co.uk Jane Bell - eBay Specialist Consultant http://www.eauctionanorak.co.uk/ A time served eBay trained Education Specialist providing an eBay for business consultancy service and additional virtual support via secure screen sharing remote software. John Pemberton http://www.facebook.com/pages/Footwear4U/312231882145135 Ex-Marketing Director turned eBay/Amazon online entrepreneur/consultant. Featured in the National Press, who advises companies and individuals on basic to advanced techniques. Free 30 min phone consultancy.

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eBay & eCommerce Tools & Services Guide 2012

Mark Buckingham - eBay Business Training & Consultation http://www.netseek.co.uk/ebay-training.html An experienced eBay Education Specialist, eCommerce workshop provider and freelance writer, Mark offers onsite and remote consultation and training tailored to your precise requirements. The Home Run Guide http://www.homerunguide.com/ Easy to use e-book that will help you separate the junk from the profitable treasures at garages sales, estate sales, rummage sales and thrift stores. Trademerchants http://www.trademerchants.com/ eBay Consultancy to help new and existing sellers sell on eBay. We advise on strategy and implementation and sales processing.

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eBay & eCommerce Tools & Services Guide 2012 Cross Merchandising

Don’t just sell one product to your customers; sell multiple products with cross merchandising. Make sure that your buyers know what else you have to offer and give them incentives and discounts to buy from you again. eTextAlert http://www.etextalert.com/ Put an alert sign-up form directly in your auction listing to give potential buyers an easy way to get a last minute reminder about an eBay auction item they may want to bid on. MyStoreMaps http://www.mystoremaps.com/ Boost buyer confidence while building seller credibility with a fun and useful tool for their shopping experience. Get a MyStoreMap in all your auction, BIN, and store style listings to show where in the world previous buyers live. MyStoreRewards http://www.mystorerewards.com Offer your own, turn-key, reward program. As long as you accept PayPal payments, in just 10 minutes, any seller selling anything, anywhere in the world, can use MyStoreRewards to drive repeat sales and grow profits. Review Gadget http://applications.ebay.com/selling?ViewEAppDetails&appType=1&appId=review.merchantgadgets.com Review Gadget collects detailed product reviews and displays them on your listing pages. Wiqet photo, voice slides http://applications.ebay.com/selling?ViewEAppDetails&stab=3&appType=1&appId=photo. wiqet.com Create a photo slideshow, with the option to add your personal voice message or a music file, and add it to your ‘selling items’. ZippyQuiz http://zippyquiz.com A free tool that allows any eBay sell to display their listings and other eBay information on their website, blog and any site where they can include a small code snippet. SellerFox http://www.sellerfox.com/homepage.html?L=1 Range of powerful slideshow galleries for your eBay auctions. Auction Nudge http://www.auctionnudge.com A free tool that allows any eBay sell to display their listings and other eBay information on their website, blog and any site where they can include a small code snippet.

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eBay & eCommerce Tools & Services Guide 2012

AuctionFB http://www.auctionfb.com/ Free tool to enable you to display your eBay feedback on your own website. slideLynxx http://www.auctionlynxx.com/ Automatically embed a marketing module which dynamically categorizes your items to improve the merchandising experience for your buyers. BayURL http://bayurl.com Transforms long, complicated eBay links into small ones. BidVertiser http://www.bidvertiser.com/ Drive buyers and increase sales by placing an automatically created ad for any of your eBay Items on thousands of relevant websites. Sales in a Click http://salesinaclick.com/?edition=ebay Drive sales with engaging relevant and professionally produced and written email marketing. Auctionpixie http://www.auctionpixie.co.uk/ Cross-promote your items using a choice of free scrolling galleries. PayCodes http://www.paycodes.com/ PayCodes enables merchants to create specific coupon codes that can be given to customers and used towards future PayPal payments. scrolleo http://scrolleo.com/ Create a complete scrolling gallery with just your eBay username. You can use your code immediately in your auctions and change the design of your scrolleo any time without having to revise any of your eBay auctions. Ayee Gallery http://www.ayee.net Present your complete eBay listings with the cross-promotional tool Ayee Gallery Unlimited. edeetion http://www.edeetion.com/ Use your web pages to promote your auctions, and increase your sells on eBay with an eBay seller widget - a small but efficient web application permanently connected to your eBay seller account.

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eBay & eCommerce Tools & Services Guide 2012 Design Services

You can have the best products in the world at the lowest possible price, but just like retail shops spend hours arranging goods to look as attractive as they can, these suppliers can help you design your eBay shop and eBay listings to give you a professional image and a commercial edge. Design isn’t just about looking good though, with a quality shop and listing design you’ll find your sales increase as buyers are tempted to browse through your products and most design include an array of tools to promote similar items and your top selling products. As Was http://www.aswas.com Founded in 1995, As Was offers full-service and completely custom website design and installation. We take a marketing firm’s approach, so every design is from scratch, and created for your company’s personality and image. Our experience includes Wordpress, Volusion, Magento, ChannelAdvisor Stores, ZenCart, Vendio Stores, and many more. Advansys http://www.ebay-store-design.co.uk Bring a professional look to your ebay shop & listings with eBay Store design listing tools and cross channel ecommerce. Atwix http://www.atwix.com/ Atwix build and support eCommerce websites powered by Magento Auction Designs http://www.auction-designs.com/services.htm eBay store and template and ecommerce design and marketing solutions. Auction Zealot http://www.auctionzealot.com/ Easy listings with supersize images, captions and free scheduling. Business Photography http://www.business-photography.biz/ Business Photography manages Photography Portfolios for companies that need high quality imagery. CreateYourTemplate http://www.createyourtemplate.co.uk Our designs are intuitive, funky and completely bespoke. No two are alike our designs are unique. We offer integrated cross-selling, optimised user experience, multiple languages, product filters and many more features, even for your eBay shop!

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eBay & eCommerce Tools & Services Guide 2012

Dzine-hub http://www.dzine-hub.com Consistent branding with a custom eBay store design & listing template design with creative cross-selling & cross-promotion. ebayshopdesign http://www.ebayshopdesign.com/ eBay shop design, listing design, about me page design, custom page design and logo design. Ebeezy http://www.ebeezy.com Custom eBay store and template design to allow you to make the most out of your eBay business. esellersolutions http://www.esellersolutions.com/ UK-based company specialising in the development of cost effective professional eBay designs and websites, as well as Amazon Webstores, Facebook, YouTube and Twitter pages. eSellerSolutions also offer bulk item revisions and upload services. Frooition http://www.frooition.com/ Advanced eBay design - Professional design for your eBay store & listings with powerful functionality to boost your eBay sales. Gorilla Commerce www.gorillachicago.com Magento Partner of the Year â&#x20AC;&#x201C;A full-service ecommerce agency focused on design, development, marketing and maintenance of Magento ecommerce channels. Hara Partners http://www.harapartners.com/ Hara Partners is a creative agency focusing on growing online businesses. Our innovation and experience will help your company establish its brand online and fulfil its business objectives. We are specialists in Magento. Jarilo Design http://www.jarilo.co.uk Here at Jarilo we can transform your eBay Store into something that represents your business identity with minimal fuss and only a small investment. Just Template IT http://www.justtemplateit.co.uk/ Full solution eBay Advanced store design from logo design to a branded eBay store. kooki web design http://www.kookiweb.co.uk Specialist eBay shop design, e-Commerce and website packages at prices you can afford.

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eBay & eCommerce Tools & Services Guide 2012

LaunchPad Auctions http://www.launchpadauctions.com/ Custom eBay Store Design and Auctions Design, including templates, flash, and logo design. PageMage http://pagemage.com/ Free eBay templates, listing software and social sharing tools with video, moving text and slideshows. QuartSoft Corp http://quartsoft.com Complete range of services in web design and development, graphic and art design, website optimization and search engine marketing, technical support and maintenance Sell It Smart http://sell-it-smart.co.uk/ Custom-tailored eBay store and listing design along with websites, business cards, flyers and other print media. Seller Source Book http://www.sellersourcebook.com/ 3000+ Auction Templates for eBay.com & UK with Multi-Quantity Variations and free scheduling. Compatible with TurboLister. Store Design Themes http://applications.ebay.com/selling?ViewEAppDetails&stab=1&appType=1&appId=store. mypmit.com Custom animated professional appearance to your eBay store for eBay.com. Tempino Templates http://www.tempino.com/index.php?p=products&view=ebay_templates Hundreds of eBay templates, auction templates, and designer themes to make your listingsstand out. VaroLogic http://www.varologic.com/ Webstore and eBay design and management with universal template to create uniform listings. We Are JH http://www.wearejh.com/ Digital agency based in Nottingham, England specialising in delivering brilliant websites to clients and a Wordpress and Magento expert. WidShops http://widshop.com The new generation of eBay design, optimized for the latest gadgets like the ipad and iphone.

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eBay & eCommerce Tools & Services Guide 2012 Radio Shows, Podcasts and Blogs

If you want interactive education then the following resources are great places to network with other online ecommerce professionals. Keeping up with the latest trends and products on the ecommerce space makes brilliant business sense. ColderICE http://colderice.com Every day, thousands of small businesses and entrepreneurs miss out on millions of dollars in revenue simply because they don’t know how to utilize the Internet for marketing and selling. John Lawson outlines actual practices for Social Media Marketing that will yield bottom line results and amp up your business. DaytoDayEbay http://daytodayebay.wordpress.com/ Find out what eBay & Amazon can do for you. eBay Radio http://groups.ebay.com/forum.jspa?forumID=1278 With your host Jim “Griff” Griffith and co-host Lee Mirabal. eBay Radio broadcasts feature helpful guidance, advice, and information from eBay team leaders, guest experts, and your fellow sellers along with hot eBay topics, news direct from eBay, and your calls! eCom Connections Blog: http://ecomconnections.com Radio Site: http://eccradio.com eCom Connections offers solid content from leading ecommerce experts to help online sellers put together the pieces to create ecommerce success EcommerceBytes (Formerly AuctionBytes) http://www.auctionbytes.com/ David and Ina Steiner launched AuctionBytes, an independent trade publication for online merchants, in 1999 and is a leading publisher and number one source of news for ecommerce and the online-auction industry. AuctionBytes publishes email newsletters and the AuctionBytes Web site. IWantCollectibles http://www.news.iwantcollectibles.com/ Articles about using eBay effectively, concentrating on antiques and eBay. Powersellerpod http://www.powersellerpod.com Courses covering all aspects of selling online - eBay, Amazon, Product Research and Sourcing in a simple, no-jargon, step-by-step manner to help you sell online successfully.

tamebay

eBay & eCommerce Tools & Services Guide 2012

The River the Ranch and the Bay - RRB Radio http://therivertheranchandthebay.com Join your Host Melinda Jackson & Co-host Bryan Goodman with expert guests & letâ&#x20AC;&#x2122;s talk eCommerce. We discuss all issues related to The River (Amazon), The Ranch (Bonanzle) & The Bay (eBay) Uncle Joe Radio http://unclejoeradio.com/ US Based Uncle Joe Adamson blogs about online selling and offers consultancy to beginners and businesses. +1 405.633.3636 uj@UncleJoeRadio.com

tamebay

eBay & eCommerce Tools & Services Guide 2012 Finance

Cashflow is vital for every small business and it isnâ&#x20AC;&#x2122;t always easy. If youâ&#x20AC;&#x2122;re looking for flexible short term finance for your business then these companies can help. IWOCA http://www.iwoca.co.uk We provide cash to online sellers with applications approved and funds available within minutes. Kabbage http://www.kabbage.com Tired of dealing with traditional banks and spending weeks trying to get approved for a loan? Kabbage can get you a Kabbage Advance to grow your business in under 5 minutes. Free to Sign Up, No obligation to take money.

tamebay

eBay & eCommerce Tools & Services Guide 2012 Fulfilment

If youâ&#x20AC;&#x2122;re running out of warehouse space or simply donâ&#x20AC;&#x2122;t have the time and resources to ship your products, you might find that outsourcing your fulfilment is the solution. These companies specialize in holding your stock and picking, packing and shipping it to your customers leaving you free to concentrate on selling. The key to a successful experience here is trust. Your feedback and reputation rest with a third party and you need to know whether they can meet your own exacting standards. So choose carefully. eFulfillment Service http://www.efulfillmentservice.com/ebay-fulfillment/ eFulfillment Service including receiving, product inspection, storage, order fulfillment, shipping, and returns processing. Royal Mail Warehousing and Distribution http://www.royalmail.com/portal/rm/jump2?catId=500029&mediaId=500032 Warehouse and Distribution solution providing integrated eCommerce, stock management and order fulfilment service that drives growth and great customer service with complete control. Shipwire http://www.shipwire.com/ Outsource some or all of your warehousing and shipping storage, the packing, the shipping and other logistical details are handled by Shipwire from all your ecommerce sites. Webgistix GlobalFill http://www.webgistix.com/ Never again have to pack another box, order materials, count inventory, hire labour, file paperwork, handle returns, look for space, or worry about growing your order fulfilment operations to meet demand.

tamebay

eBay & eCommerce Tools & Services Guide 2012 Management

These are genuine tools for rapid deployment and growth. Much of the every day activities of an ecommerce seller are mundane and repetitive and there comes a time when managing a multichannel retail business across eBay and other online marketplaces and webstores becomes too labour intensive to be commercially viable. Management tools allow sellers to handle large volumes of listings and sales by automating many processes and allowing you to concentrate on building profits. 247 TopSeller http://www.247topseller.co.uk/ MultiChannel ecommerce solution for eBay, Amazon, Play, Pixmania and webstore. 3DSellers http://www.3dsellers.com/products/ Productive applications such as SocialStore, StoreLiveChat, FlashGallery, ShareYourItems, CurrencyConverter, NewsTicker and OneHourTranslation. 4SELLERS http://www.4sellers.de/ Complete inventory, accounting and logistics with multi-channel distribution through marketplaces such as eBay, Amazon or Yatego. Actinic powered by Oxatis http://www.actinic.co.uk Actinic Online provide award-winning ecommerce solutions for start-up, small and medium sized businesses in the UK. Our shopping cart packages are supplied, supported and maintained through an alliance between Actinic and Oxatis. AdLister http://www.ad-lister.co.uk An advanced content management tool that controls an eBay store or your website. Aerolister Pro http://www.aerolister.com/ eBay compatible automatic relisting, selling and feedback sending application. Afterbuy http://www.afterbuy.de/ MultiChannel marketing, logistics, payment, communication and webstore solution. Antlister http://www.antlister.com/ AntListing is an all-in-one Solution for ebay sellers.Itâ&#x20AC;&#x2122;s Features include:Create Listings,Free Scheduling,Reply Messages,Manange Orders,Image Hosting.

tamebay

eBay & eCommerce Tools & Services Guide 2012

AppEagle Inventory http://www.appeagle.com/ Manage inventory, create schedules and set dynamic pricing across multiple selling platforms such as eBay, Amazon and Buy.com. Auction Sound http://www.auctionsound.com/ Complete eBay Auction Management Software with eBay consignment and online inventory management. Auction Tender http://www.colourfull.com/at40.html Inventory and Customer Management with templates for both auctions or ecommerce web sites for Apple Macs. Auction Wizard http://www.auctionwizard2000.com/ Complete auction management solution for eBay, eBay Stores and Overstock.com Auctions. AuctionBlox http://www.auctionblox.com Easily advertise your products on eBay, Google and your own online store all from a centralised dashboard. AuctionLinc http://www.auctionlinc.com/ Over 200+ HTML Templates, easy to use Lister and Image Uploader, auto relisting, slide shows and scheduling. Auction Scheduler http://www.auctionscheduler.com/ Professional web-based scheduling for your eBay listings. AuctionSound http://www.auctionsound.com/ Complete Craigslist and eBay Listing Management Software. AuctionGenie http://auctiongenie.luxcentral.com/ Apple Mac solution to manage selling, buying, tracking, and related activities for eBay.com. AuctionSage http://www.auctionsagesoftware.com/ Desktop software to manage eBay, Amazon, Overstock.com and Bidville.com.

tamebay

eBay & eCommerce Tools & Services Guide 2012

AuctionSplash http://www.auctionsplash.com/ Desktop eBay tools designed to make it easier for you to buy and sell on eBay. AuctionX2 http://www.auctionx2.com/ Windows software package that provides easy to use reports, charts and sales tools for users of eBay. If you are just starting as an eBay seller or you are already established as a power seller or store owner you can use AuctionX2 to help manage your online business. Auctiva http://www.auctiva.com/ Your Complete Solution for Selling on eBay.Try it all for FREE! BayLister http://raewycksoftware.com/ A desktop application designed to provide an easy and quick way to create and post auction listings on eBay. Brightpearl http://www.brightpearl.co.uk Business management software that neatly combines eCommerce, Point-Of-Sale, Inventory, Order management, CRM and Accounting. Cargobox http://www.shopcargobox.com Bespoke multi-channel scalable service offering a full service provider outsourced eCommerce solution. Cargobox handle everything from warehousing, pick, pack, dispatch, customer service, returns and anything else you can think of within the eCommerce process Cascade http://www.cascade-uk.com/ Ecommerce Website that integrates all of your online sales from eBay, Amazon, Priceminister and Play. Channel Velocity http://www.channelvelocity.com MultiChannel Management solutions to improve inventory yield. ChannelAdvisor http://channeladvisor.com MultiChannel Management for Marketplaces, Paid Search, Comparison Shopping, Webstore and Rich Media.

tamebay

eBay & eCommerce Tools & Services Guide 2012

ChannelGrabber http://www.ChannelGrabber.com MultiChannel solution combining your eBay and Amazon accounts inventory with all your orders from eBay and Amazon managed in one combined system. ChannelMAX http://www.channelmax.net/ Manage Centrally, Sell Globally on eBay, Amazon, Buy.COM and PriceGrabber. ChannelVelocity OnRamp http://www.channelvelocity.com MultiChannel retailing suited for sellers with large product catalogs, multiple users, and high volume warehouse operations. CORESense LaunchPad for eBay http://www.coresense.com/products/sbebay/index.html Component of CORESenseâ&#x20AC;&#x2122;s Integrated Retail Management - everything you need to easily and successfully do business on eBay. eDock http://www.edock.it/Default.aspx eDock applications that allow you to manage inventory and orders coming from your eCommerce site or eBay. eLister http://blackmagik.com/elister.html Apple Mac eBay auction utility which lets you create your auction listings offline, at your own convenience. eseller Pro http://www.esellerpro.com/ eSellerPro is a complete MultiChannel business management system that integrates the whole online sales process, simplifying and automating tasks such as inventory management, product listing and scheduling, sales order processing, payment and dispatch, customer communications and accounts posting. eSelling Tools http://www.esellingtools.com Complete solution for selling on eBay. ExportYourStore http://www.exportyourstore.com Export your eBay store to the Amazon Marketplace quickly and automatically, while saving time and money.

tamebay

eBay & eCommerce Tools & Services Guide 2012

Garage Sale http://www.iwascoding.com/garagesale Apple Mac full-featured client application for eBay edit to enable you to track and manage all your auctions with one single application. Genie and the Geek http://genieandthegeek.co.uk Genie and the Geek offer a range of services including storage for holding stock, multi channel solutions, researching and watching your competition and supplier sourcing. i-Tool http://www.i-ways.de/ MultiChannel ecommerce solution for multiple users, large product catalogs and high volume warehouse operations. Marketplaces: eBay, Amazon, Groupon, Quelle, etc. Complete services e.g. sales order processing, inventory and customer management, product listing, scheduling, accounting, payment, dispatch, communication and logistics. imOnline http://www.imonlinegroup.com/ An ecommerce package consisting of a wide range of ecommerce services for different kinds of clients. Infopia http://www.infopia.com/ eCommerce solution to manage inventory across multiple online channels and creating enterprise level websites. inkFrog http://www.inkfrog.com/ Everything you need to launch and manage eBay listings and sell more efficiently and effectively. iSale http://www.equinux.com/us/products/isale/index.html A simple, easy to use app for eBay to create compelling layouts and professional designs in a drag and drop interface. i-ways http://www.i-ways.de Complete multi-channel sales solutions or modular services, product distribution or e-commerce process outsourcing Kyozou http://www.kyozou.com/ MultiChannel web-based software with everything you need to manage and run your online business.

tamebay

eBay & eCommerce Tools & Services Guide 2012

Lengow http://www.lengow.co.uk/ Lengow offers online retailers a Web interface allowing them to centralize, optimize and manage the distribution of their product catalogues on more than 700 distribution channels Linnworks http://www.linnworks.com/ MultiChannel eBay, Amazon, Play, Pixmania and Webstore order management and inventory control. Listomax http://www.listomax.com/ eBay listing software that makes it simple to list your items. Luna http://www.dikoro.com Luna will gather information held in the Sage 50 database and submit this to eBay and allow you to save your eBay product description and format to Sage 50. Luzern Technology Solutions Ltd. http://poweredby.luzernsolutions.com/ A provider of eCommerce solutions and online Channel Management Services. Luzern enable Manufacturers, Retailers and Distributors to access new channels including all the main business to consumer sites such as eBay, Amazon, Play.com new channels such as Daily Deals sites. Make-A-Store http://www.make-a-store.com Shopping cart solution starts with all the features and functionality of the eBay with the powerful Divinity E-commerce platform. Mercent Retail http://www.mercent.com/solutions_marketplace.aspx Mercent Retail Marketplace helps online retailers promote their products across online transactional marketplaces like Amazon and eBay. Merchant Run http://www.merchantrun.com/ Complete auction management solutions and expertise that revolutionize the way eBay multi-site business is conducted. Mole End Software http://www.mole-end.biz/ Ecommerce plugins for actinic desktop users Monsoon http://www.monsoonworks.com MultiChannel media solution for eBay, Amazon, Able Books, Alibris, half.com, Play, Blackwell, Barnes & Noble and Borders.

tamebay

eBay & eCommerce Tools & Services Guide 2012

One Stop Order Processing http://www.1stoporders.com/ Order processing to manage orders from Ebay, Amazon, RomanCart, Actinic, Playtrade, eBid, osCommerce, mail order and telephone orders in the same place. Ordoro https://www.ordoro.com/ Ordoro web app automates shipping and inventory management, plugs into Amazon and various shopping carts, automatically imports your products and orders, prints shipping labels and synchronizes inventory across channels PayPal Batch Printing http://paypalbatchprinting.codegoose.com/ Print multiple invoices, shipping labels or packing slips in one go. Pentagon Interactive http://www.pentagon-interactive.co.uk/ Pentagon can directly managing your eBay shops or add value to areas where you do not have the time, resources, or knowledge to realise the full sales potential of your products. Plenty Markets http://www.plentymarkets.de/ MultiChannel solution for eBay, Amazon, Ricardo, Auvito, Gimahhot, Tradoria, Mercateo, Yatego and PIXmania. Quantity Manager http://www.qtyman.com Quantity Manager allows sellers to improve the apparent scarcity of their fixed price listings to encourage more buying activity. Sales Harvester http://www.salesharvester.com Advanced MultiChannel inventory management software designed to integrate with all eBay, Amazon and OSCommerce sites. Selro http://www.selro.com/ MultiChannel Selling Platform eBay, Amazon, Google Base and your own ecommerce site from a centralised inventory. SixBit http://www.sixbitsoftware.com Intuitive, flexible software that can grow with you as you build your ecommerce business. Stone Edge Order Manager http://www.stoneedge.com/main/order-manager/ Order Manager with quick and easy integration from multiple shopping carts and sales channels.

tamebay

eBay & eCommerce Tools & Services Guide 2012

Storefeeder http://www.storefeeder.com/ multi-channel ecommerce software aimed at merchants selling on eBay, Amazon, Play and more to simplfy and synch orders across all channels. Supreme Auction http://www.supreme-auction.com/ http://www.supreme-auction.de/ eBay listing tool, template designs and cross marketing widgets for eBay.com Germany and UK. Teapplix http://www.teapplix.com/how.html MultiChannel webservice technology to automatically download new orders and update shipping status from eBay, Amazon, buy.com, Yahoo, half.com and PayPal. Total Auction Management http://www.totalauctionmanagement.com/ Manage your auctions and eliminate up to ninety percent of manual processes. Ultimate Feed http://www.ultimatefeed.com/ Build a data feed for MultiChannels including eBay, Amazon, NextTAG, Shopzilla, Google, and TradeDoubler. Powa http://powa.com Quickly and easily create a professional website and push your product catalogue to affiliates like, Google Base, PayPal offers and eBay. Vendio http://www.vendio.com/ MultiChannel solution - Create your items once and sell through multiple marketplaces including eBay, Amazon and Webstore. Zazanaire http://www.ubeha.com/ Manage transactions and activities at client side instead of login to eBay.com. Zoovy https://www.zoovy.com MultiChannel management for Amazon, Buy.com & eBay with real-time inventory tracking. M2E Pro eBay Magento Integration http://m2epro.ess-ua.com/ Integrate Magento and eBay to quickly and easily create and manage listings, synchronize stock level and import eBay transactions and orders.

tamebay

eBay & eCommerce Tools & Services Guide 2012

Solid Commerce http://www.solidcommerce.com/Index.htm MultiChannel eCommerce platform with centralize inventory for eBay, Amazon, half.com. eBay SuperStore CRM http://www.softwareprojects.com/ebay-superstore-crm.php All-inclusive Selling Solution, designed to streamline every aspect of your eBay Business. Fillz Sales Management http://www.fillz.com MultiChannel solution to enable you to load your inventory once and list on more than 20 different fixed-price marketplaces. My Photo Partner Auction Manager http://mpp.myphotos.cc/amsignup1.asp?cs=P250& Web-Based auction manager with Inventory control, one page listing form, unlimited photos with captions, scheduled listing and automated relisting of unsold items and relaunch of identical items after a sale. SalesX http://salesx.irusgroup.com/salesx/index.aspx End to end solution that provides complete business management and control over the sales process on eBay.com. Auction Street http://www.auction-street.com/ Inventory management for your eBay Business. Sellernet http://www.sellernet.co.uk/ Power multiple retail channels with comprehensive Warehouse Management and Order Fulfillment functionality for mail-order/ e-commerce operations. SellerExpress http://www.sellerexpress.com/ SellerExpress is a complete package for managing every step of the marketplace sales cycle including inventory management, auto price checking, order fulfillment, customer emails, shipping, currency conversion and much more. Price Spectre http://www.pricespectre.com Price Spectre is a dynamic pricing agent that helps sellers stay one step ahead of the competition by automatically updating their eBay and Half.com prices several times throughout the day.

tamebay

eBay & eCommerce Tools & Services Guide 2012

Webstore Innovations Ltd http://www.webstoreinnovations.com WSI Commerce is an ecommerce platform that provides a standalone website with multiple account Amazon Marketplace and Ebay integration. Our unique tag-based system makes custom template design and data-field mapping very easy.

tamebay

eBay & eCommerce Tools & Services Guide 2012 Mobile

With mobile tools you can buy and sell directly from your mobile phone tablet such as iPad. Whether you want tools to manage your business or simply to scan a barcode from a CD using your iPhone and list it for sale on eBay in seconds these are the must have apps for your mobile cell phone or iPad. iRibbit http://www.iribbit.com/ Search, watch, bid and selling tool for mobile cell phones. Alterme iPhone Power Seller Tools http://itunes.apple.com/us/app/ebay-seller-tools/id343505826?mt=8 List an item with the pictures from iPhone Camera or Photo Album, relist the item with one tap and leave bulk feedback on eBay. Garage Sale http://www.iwascoding.com/garagesale/ GarageSale touch and GarageSale HD offer all the features you need to get your stuff onto eBay while you are on the road with your iPhone, your iPod touch or your iPad. eBay on iPhone http://ebay.co.uk/mobile/iphone.html eBay iPhone app. eBay on iPad http://ebay.co.uk/mobile/ipad.html eBay iPad app. eBay on Android http://ebay.co.uk/mobile/android.html eBay Android app. eBay on Blackberry http://ebay.co.uk/mobile/blackberry.html eBay Blackberry app. eBay on Window 7 Mobile http://ebay.co.uk/mobile/windows-phone.html eBay Windows 7 Mobile app.

tamebay

eBay & eCommerce Tools & Services Guide 2012 Marketplaces

Donâ&#x20AC;&#x2122;t put all your eggs in one basket. There are dozens of marketplaces out there with different features and strengths, many of which are niche and dedicated to one category or product type. Check out these marketplaces as recommended by Tamebay readers. Amazon http://www.amazon.co.uk http://www.amazon.com eBay http://www.eBay.co.uk http://www.eBay.com Flubit http://www.flubit.com NotOnTheHighStreet.com http://www.notonthehighstreet.com Etsy http://www.etsy.com Rakuten http://www.play.com http://www.rakuten.de http://www.buy.com http://www.pricminister.com Shoply http://shoply.com/

tamebay

eBay & eCommerce Tools & Services Guide 2012 Monitoring

Do you want to know when someone leaves you a low feedback DSR? Do you want a text message when your item sells on eBay? How about a Windows gadget to monitor your eBay activity direct from your Windows desktop? These tools will keep you in touch with what’s happening on eBay. ah!TEXT http://applications.ebay.com/selling?ViewEAppDetails&appType=1&appId=ahtxtapp.ahtxt. com Get SMS text messages when you receive bids, sales, best offers, questions, feedback and disputes. AuctionMonitor http://www.auctionmonitor.net/ Widgets and gadgets that can help you put your My eBay information in more convenient places, direct access to the status of auctions listed on eBay from the comfort of your desktop. BayToGo http://www.baytogo.com/ Stay connected with your sales/auctions on eBay by text message, whether you are on the road, travelling abroad, in the office or simply roaming around. Chartixx http://www.chartixx.com/ Only those who know their figures know their business. Knowing your metrics also means having the figures under control to know how to stay on or get the Top Rated Seller Standard. chartixx is not about research of marketplaces. chartixx is about knowing your own business and seeing the potentials and risks. DSR Report http://www.dsrreport.com/ Detailed free DSR report to show which items provide the best DSR scores, how many of your buyers left you 1’s or 2’s and a breakdown by country. DSR Watch http://dsrwatch.com/ Get a Detailed Seller Rating report by entering an eBay seller’s user ID. Handclicked http://www.handclicked.com HandClicked is a powerful analytics solution for eBay that provides comprehensive insights on shop and listing performance, engagement and visitor behaviour.

tamebay

eBay & eCommerce Tools & Services Guide 2012

High Volume Seller http://www.highvolumeseller.com/ Alerts Pro for eBay - Instant SMS alerts to your phone when you get bids. Feedback Pro - Feedback Pro reminds customers to leave feedback and alerts you when they do. WWW Domain 4 My Store - Get a WWW .COM pointed at your eBay Store or items. Visitra http://www.visitra.com/ Find WHO, WHEN and from WHERE comes to your eBay auctions and improve your marketing strategy.

tamebay

eBay & eCommerce Tools & Services Guide 2012

Newsletters and Email Management Communicating with your eBay buyers efficiently can increase your sales. A CRM (Customer Relationship Management) tool can streamline questions and answers to your customers and effective post-sales marketing can bring back previous buyers and turn them into repeat customers. Auction Contact http://www.auctioncontact.net/ Increase auction sales by attracting new customers and increasing customer loyalty by constantly letting them know about your merchandise and auctions. Canvasee FREE Advertising http://applications.ebay.com/selling?ViewEAppDetails&stab=1&mId=2000020&appType=1&a ppId=Stileit Promote and advertise your listings online through social media including blogs and social networks like Facebook and other web pages by enabling your customers to share their findings with others. Cloud Conversion eCommSource http://cloudconversion.com/solutions eCommerce platform independent, Customer Relationship Management (CRM) solution available to eBay sellers to manage all customer service and support operations from a single source and entirely within salesforce.com’s Service Cloud 2. ezSupport https://www.hostedsupport.com Integrated with eBay’s “Ask a question” form, ezSupport for eBay is designed to eliminate the many repetitive questions received by eBay sellers. fflap http://www.fflap.com/ A marketing and advertising platform to help eBay sellers get more profit for their eBay listings using social networks like Twitter and Facebook. iContact http://www.icontact.com/ Leading provider of email and social media marketing software for small- and medium-sized companies. ReplyManager http://www.replymanager.com/ Web-based email management tool created to help eBay Marketplace sellers manage high volume incoming email by integrating directly to eBay’s API and automatically organizing email into Topic Folders.

tamebay

eBay & eCommerce Tools & Services Guide 2012 Payment Services

Whilst most eBay buyers are happy to use eBayâ&#x20AC;&#x2122;s PayPal these are the approved payment methods you can use to accept payments on eBay. You can also use them on other marketplaces. Having your own credit card merchant processing account to take payments can be invaluable if you trade on international sites or have your own ecommerce website. Allpay.net http://www.allpay.net Bill Me Later http://www.billmelater.com/ CertaPay http://www.certapay.com Checkfree.com http://www.checkfree.com hyperwallet.com http://www.hyperwallet.com Moneybookers.com http://www.moneybookers.com Nochex.com http://www.nochex.com Ozpay.biz http://www.ozpay.biz Paymate.com.au http://www.paymate.com.au PayPal http://www.paypal.com Propay.com http://www.propay.com XOOM http://www.xoom.com Auctionchex http://www.auctionchex.com

tamebay

eBay & eCommerce Tools & Services Guide 2012 Picture Management

eBay enables you to display pictures in your eBay listings, but with these tools you can crop, clean and manipulate images, host multiple images at no additional costs, create galleries and slide shows and ensure your customers can see exactly what you have to sell. 123Show http://www.123show.com Show more sell more with zoom, rotation, colour change, hotspots and multiple views. AAA Seller http://www.aaaseller.com Simple Drag-and-Drop picture upload utility with rotate and arrange your images automatically created thumbnails from your uploaded pics and superzoom technology. AuctionPix http://www.auctionpix.co.uk/ Image Hosting for your eBay auctions, upload up to 5 images at a time, manage your images, you can delete any unwanted images at any time and create folders to organise your images. irisize http://www.irisize.com/ Build your own banners, images and webpages. Village Photos http://www.villagephotos.com/ Free or paid image hosting optimised for eBay sellers. My Auction Gallery http://mygallery.timegonebuy.com/index.html My Auction Gallery provides powerful image hosting capabilities. Use MAGPICs studio to modify, enhance and watermark your images. Blingit http://www.vertustech.com/blingit/ Transform ordinary product shots into extraordinary ones unbelievably quickly and easily. Designed for everyone from the novice user to businessman and web designer. Fluid Mask http://www.vertustech.com/fluidMask/overview.html The #1 Still-Image Masking Tool Photoshop cut-out plug-in to separate your product shot from the background.

tamebay

eBay & eCommerce Tools & Services Guide 2012

Product Sourcing and Drop Shippers There are all sorts of ways of sourcing stock. You can take returns or seconds from retailers, deal directly with wholesalers and importers or even deal directly with manufacturers. But, as every ecommerce seller will attest, sorting out a solid source of supply is one of the most difficult aspects of being a trader. These sites and services are a good place to start. But remember, youâ&#x20AC;&#x2122;ll still need to do some legwork, be ready to negotiate and work hard to maintain a good relationship with the supplier. Alibaba http://www.alibaba.com/ The source for finding suppliers and manufacturers. Bitsy http://bitsythis.com/ Find people to help your business grow and let other businesses find you too. Doba http://www.doba.com/ Access to millions of wholesale products, dropâ&#x20AC;&#x201C;shipped directly to your customers. Drop Ship Business http://www.dropship-business.com Access to over one million wholesale and dropship products all in one place. Gameassassin http://www.gameassassin.co.uk gameassassin is a unique online tool that enables you to find video games which can be bought online and re-sold on ebay or amazon for a profit right now. Salehoo http://www.salehoo.com/ Dropshippers, manufacturers, wholesalers and liquidators for every type of product imaginable. Shopster http://www.shopster.com/ Network for dropship suppliers and sellers to connect. Stockshifters http://stockshifters.com/ Trade marketplace for surplus, clearance and returned stock. Worldwide Brands http://www.worldwidebrands.com/ Wholesale Dropshipping And Drop Ship Directory.

tamebay

eBay & eCommerce Tools & Services Guide 2012

The Wholesaler http://www.thewholesaler.co.uk Wholesale Trade Directory. The Wholesale Forums http://www.thewholesaleforums.co.uk/ UKâ&#x20AC;&#x2122;s leading B2B community and marketplace for wholesalers, importers, dropshippers, retailers and trade buyers.

tamebay

eBay & eCommerce Tools & Services Guide 2012 Research

These are the tools and services which can really save you money. Discover what the hot selling products online are, find the products which are selling at the best prices and if you’re selling find out how much your stock will be worth before you go ahead and purchase it. Smart ecommerce sellers make their profits when buying their stock by making an informed choice and striking a good deal. Information is power. Auction Inspector http://www.auctioninspector.com/ Inspects posts on the eBay “want it now” section and tells you which products are wanted most often. AuctionIntelligence http://www.certes.net/AuctionIntelligence/Server/features.aspx Search through millions of eBay listings to find the top selling items that match your search on eBay.com, UK and Australia. AuctionYen http://www.auctionyen.com/ Uncover hidden product and niche ideas from eBay’s want it now section. BundleBox http//:www.BundleBox.com BundleBox provides you with your personal USA parcel forwarding address. With your BundleBox address, you can shop at any USA website, using your BundleBox address as your delivery address. DutyCalculator http://www.dutycalculator.com/ As an importer, with a few simple steps, now you can calculate any import duty & taxes due when you are buying something from abroad, allowing you to make fully informed purchase decisions. eBay Research Labs BayEstimator http://labs.ebay.com/erl/demoto/to eBay.com Popular Products http://product-index.ebay.com/best_selling_1.html The most popular products on eBay.com. eBay.co.uk Popular Products http://product-index.ebay.co.uk/best_selling_1.html The most popular products on eBay.co.uk. Optimise Your eBay Listing Title’s BayEstimate to find the best keywords for your product.

tamebay

eBay & eCommerce Tools & Services Guide 2012

Get4It http://www.get4it.co.uk/ Find the best deals possible on eBay and eBay Motors by category or search by keyword. Goofbay http://www.goofbay.com/ eBay sniper, not in title search, mis-spelt search, seller history, seller feedback, best offers and eBay most popular search tools. Hammertap http://www.hammertap.com/ eBay research tool to discover what products to sell and how to make more sales more often. iTaggit http://www.itaggit.com/ Research prices before you buy or sell antiques and collectibles vintage to modern. priceLista http://www.pricelista.net/ Identify the correct price at which to sell products on eBay, buyers and sellers can create item searches that can be run repeatedly. PriceMiner http://www.priceminer.com Your online price guide for art, antiques & collectables with more than 27million prices from realised prices from eBay, GoAntiques and TIAS. Sellebrity Analytics http://sellebrity.com/ eBay analytics made easy - use your past data to make future decisions. Sellerwise http://www.sellerwise.net/ Real time eBay analytics to reveal the search terms customers used to find your listing. Sovoia http://www.sovoia.com/ The Sovoia Data Analyzer helps you find real-time issues in your product data and how they can be fixed, while our search and merchandising widgets for eBay stores open up your inventory by guiding shoppers in the right direction. Terapeak https://www.terapeak.com Stay ahead of your competition. See the products your competitors are making the most money with. Track their total sales, average prices, listing strategies, and more.

tamebay

eBay & eCommerce Tools & Services Guide 2012

Toolhaus http://toolhaus.org/ Reasearch your own or someone elseâ&#x20AC;&#x2122;s eBay feedback and check your blocked bidder list for NARU buyers. WatchCount http://www.watchcount.com Whatâ&#x20AC;&#x2122;s Most Popular on eBay, as Voted by eBay Users who have added the item to their watched list. Watched Item http://www.watcheditem.com/ Watched Item finds the most interesting and most watched auctions on eBay. Terapeak for PayPal http://www.analytics.terapeak.com/ Manage your online business with fact-based decisions- Terapeak for PayPal provides you these facts in a time saving and visual toolset and learn where to save money with simple reports that show you where your money goes. Sellathon http://www.sellathon.com/ Powerful, easy-to-use analytics you can use to optimize your listings.

tamebay

eBay & eCommerce Tools & Services Guide 2012 Returns

As a business trading online you are subject to laws requiring that you allow buyers to return items under certain circumstances. Streamline your returns processes by making it easy for your customers to return products and have an audit trail so that you know exactly whatâ&#x20AC;&#x2122;s been returned and who needs refunding. PhiConnect Return Service http://applications.ebay.com/selling?ViewEAppDetails&stab=1&mId=2000020&appType=1&a ppId=returntool.phiconnect.com Accept and manage return requests and inquiries online with streamlined returns and integrated customer communications.

tamebay

eBay & eCommerce Tools & Services Guide 2012 Shipping

Shipping is something every ecommerce SME has to do and these tools can make that easier for you. These tools can produce invoices with integrated labels at the click of a mouse, can create shipping labels for your chosen courier, or can source a one off delivery for that oversized over-weight item that needs a specialist carrier to deliver. 3PLUK http://www.3pluk.co.uk/ We store, we pick, we pack and we dispatch your product to your customers, allowing you to focus your time and resources on increasing your online sales. AdShip Express http://www.adshipexpress.com Get a discount or rewards points for including an advertisement in each package that you ship. Amazon Paper http://www.amazonpaper.co.uk/ Ideal for printing Amazon despatch packing slips directly from Amazon and from other eCommerce shops that require a large label on the top left hand corner of the invoice. Anyvan http://www.anyvan.com/ The delivery auction site for moving / delivering anything around the UK and Europe, removing the pain of high delivery costs. Anyvan saves the customer on average 65% off all delivery, courier and man & van costs. Auctane Shipping Manager http://www.auctane.net/Default.aspx Batch print multiple shipping labels with just a few clicks with payment of USPS postage via Stamps.com. Collect+ http://www.collectplus.co.uk/ Collect+ uses convenience stores around the UK which are typically open early â&#x20AC;&#x2DC;til late 7 days a week, you can drop your parcels off at a time that suits you. CollectMyParcel.com http://www.collectmyparcel.com/ Instantly compare prices and get Quotes with big named Carriers such as City Link, Yodel, DHL, FedEx, Parcelforce, TNT and Palletways. Deliveryquotecompare http://www.deliveryquotecompare.com/ Save time and money by comparing quotes from 100â&#x20AC;&#x2122;s of registered transport companies.

tamebay

eBay & eCommerce Tools & Services Guide 2012

Endicia http://www.endicia.com/ Print internet postage for mail and packages online from your PC or MAC. GetItNext SM http://sm.getitnext.com/ For domestic US eBay freight and coming soon, international eBay shipping, Save by receiving a freight discount usually only available to volume shippers. Integrated Labels http://www.integratedlabels.co.uk/ Integrated label paper with free software for eCommerce sites Just Ship IT http://www.justshipit.co.uk/ Invoice and labelling software with eBay and Amazon integration to produce invoices and labels with Royal Mail PPI Integration. Link to UPS WorldShip http://applications.ebay.com/selling?ViewEAppDetails&stab=1&mId=2000020&appType=1&a ppId=com.ebay.ups.worldship Link to UPS WorldShip can help you reduce the time and effort it takes to process your eBay shipments. MyHermes https://www.myhermes.co.uk Simple, convenient and the cheapest 3-5 day door to door delivery service in the UK integrated with eBay and pay with PayPal. MyParcelDelivery.com http://www.myparceldelivery.com Market-leading, award-winning, free automated eBay shipping software. We also offer discounted delivery rates with all major couriers and dedicated account management to all eBay users. OrderCup Shipping http://www.ordercup.com/ Streamline and automate order management and tracking for with real-time, precise order status from the point of ordering to delivery. P4D http://www.p4d.co.uk P4D offers UK & international parcel delivery at discounted prices for small-medium sized businesses and individuals.

tamebay

eBay & eCommerce Tools & Services Guide 2012

Packing Partner http://www.aimcosoftware.co.uk/packingpartner.html Collects data from eBay, Amazon, and websites and format addresses, print labels, picking and packing lists and VAT or non-VAT invoices. PackVERTISE http://www.packvertise.co.uk/ Connecting advertisers and online retailers, enabling effective marketing and helping sellers to earn money with package advertisement inserts. Parcels Please http://www.parcelsplease.co.uk/ ParcelsPlease offers some of the webâ&#x20AC;&#x2122;s most competitive quotes for Next Day timed UK Parcel Delivery. Whatever you want to send, where ever you want to send it to, ParcelsPlease is the UK Parcel Service for you. Papilion http://www.superizzi.com/papilion/ Download transactions from eBay, send updates back to eBay, print invoices & labels, generate picking list and track orders to delivery. Parcel2Go http://www.parcel2go.com/ Global courier company offering cheap shipping services across the UK and internationally with some of the worldâ&#x20AC;&#x2122;s largest couriers including DHL, FedEx and Parcelforce. PayPerParcel http://www.payperparcel.co.uk/ Great discounts off the normal selling rates from DHL, send from as little as just one Parcel. Priory Direct Integrated Labels http://www.priorydirect.co.uk/ Your source for integrated shipping labels, packaging, laser labels, paper and toner cartridges. Shiply http://www.shiply.com Find cheap courier services UK by matching yourself up with UK couriers & delivery service companies already making similar trips across Europe. Courier companies bid for your business. ShipRush http://my.shiprush.com/ Unify your shipping To Do list in one place from ecommerce sites like eBay, Amazon and PayPal as well as carts like ZenCart, Magento and others.

tamebay

eBay & eCommerce Tools & Services Guide 2012

ShipSaver Insurance http://www.shipsaver.biz/ Offers eBay Selling Manager users savings over USPS, add insurance to items in bulk with a few mouse clicks and file claims online. Shipwire http://www.shipwire.com Outsource some or all of your warehousing and shipping storage, the packing, the shipping and other logistical details are handled by Shipwire from all your ecommerce sites. Shipworks http://www.interapptive.com/ Downloads your order and create shipping labels, manage customers and emails, and update the online status of each order. Stamps.com http://stamps.com Print U.S. postage from your PC, receive discounts you canâ&#x20AC;&#x2122;t get at the Post Office and import orders from eBay, Amazon.com and more. TShip http://applications.ebay.com/selling?ViewEAppDetails&stab=3&appType=1&appId=smapp. teapplix.com Generate up to 2000 labels in one batch. Quickly print out shipping labels from saved product information including weight, dimensions and shipping options. uship http://www.uship.com/ebay/shippingcenter.aspx Simultaneously manage your eBay and uShip activities all in one place with accurate delivery estimates and an easy way to transport your auction items. Metapack http://www.metapack.com/ Order from anywhere, despatch from anywhere, deliver to anywhere and monitor the delivery whilst in transit from anywhere, MetaPack software works with all parcel carriers and manages the entire home delivery process. ParcelMonkey http://www.parcelmonkey.co.uk/ Low cost door-to-door UK and International parcel delivery delivery service. Smart Courier http://www.smartcourier.co.uk/ Parcel delivery service for the one off and occasional shippers to businesses in all industries which is fully trackable.

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eBay & eCommerce Tools & Services Guide 2012 Trading Assistants

If you want to manage your trading assistant business then there’s software to help you manage the consignments your customers bring in and track sales and profits plus payments due to customers. If you’re looking for a trading assistant to help you sell then this is the place to start. Don’t forget to check out the ‘Consultancy’ section of the guide too for other experts. Liberty4 Trading Assistants http://resaleworld.com/products.php?group=2 e-consignment software designed to meet the demanding needs of drop-off and econsignment businesses. e-Auction Maven http://www.eauctionmaven.com Want to learn how to turn your closet’s hidden treasures into cash? Register today for a Basics of Selling on eBay class. Or, make an appointment for individual instruction. Don’t want to sell it yourself? As a registered eBay trading assistant, e-Auction Maven can find the right buyer AuctionWagon http://www.auctionwagon.com/ Drop off store management software to increase productivity and simplify management. Meridian http://www.noblespirit.com/ Consignment tracking fully integrated with online automated auction listing and management. Stuff U Sell http://www.stuffusell.co.uk UK’s leading Trading Assistant offering a full end-to-end hassle-free service selling service for both businesses and individuals. eBay UK Directory http://pages.ebay.co.uk/tradingassistants/hire-trading-assistant.html eBay UK Trading Assistant directory searchable by location. eBay.com Directory http://ebaytradingassistant.com/directory/index.php?page=home eBay.com Trading Assistant Directory searchable by location.

tamebay

eBay & eCommerce Tools & Services Guide 2012 Translation

eBay is a worldwide platform and if you want to sell into eBay countries where thereâ&#x20AC;&#x2122;s a language difference then having your listings translated into the local language will increase sales. These professional translation companies specialize in translating eBay listings for international sellers. InterCultural Elements http://www.intercultural-elements.eu/ Translators who incorporate cultural specifics and knowledge of e-commerce to ensure your ads are both appealing and technically accurate. Sales Translate http://www.salestranslate.com Within a few clicks your chosen eBay items are professionally translated and automatically listed on the International eBay marketplaces of your choice (ebay.de, ebay.es, ebay.it, ebay. ca, ebay.fr, ebay.com, ...) with the required enhancements (shipping cost, currency, categories, accurate translation).

tamebay

eBay & eCommerce Tools & Services Guide 2012 Video

A picture can display the product you have for sale, but nothing compares to seeing it in action. These are the eBay approved video hosts who can display your products in action to your eBay buyers. AuctionMercial http://www.auctionmercial.com/ Make video from photos and voice in seconds, sell with easily created video - Take your pictures, Add your voiceover. AuctionVideo http://www.auctionvideo.com/ Explain what the selling item is, why people will want it, demonstrate how it works, and show its authenticity with AuctionVIDEO. CarThink http://www.carthink.com/ CarTHINK Movie Gallery uses still photos - no shooting required for high-end production with low-end cost. Daily Motion http://www.dailymotion.com/us Share your videos publicly, or privately with family and friends and spread your videos across the web by posting them to your blog, website, or social network profiles. eCommercePlayer http://www.ecommerceplayer.com/ Online audio and video hosting for e-commerce web sites, online auctions, family albums or even audio or video blogs. Google Videos http://video.google.com/ Google video hosting. Microsoft Bing Videos http://www.bing.com/videos/browse Microsoft Bing video hosting. MySpace Videos http://www.myspace.com/videos MySpace video hosting. Silverdock http://silverdock.com/ Digital video agency focused exclusively on video for eCommerce including video production, consulting, and video deployment.

tamebay

eBay & eCommerce Tools & Services Guide 2012

Talking Speaker http://www.talkingspeaker.com/ We Help You Deliver Great Audio On Your Web Pages, Blogs, eBay Auctions, Newsletters, Forums, Facebook & More... YouTube http://www.youtube.com/ YouTube video hosting. vzaar http://vzaar.com Professional quality online video platform used by media companies, marketing agencies, corporate communications, e-commerce, web applications and non-profit organizations.

tamebay

eBay & eCommerce Tools & Services Guide 2012 Discount Vouchers

Collect+ http://www.collectplus.co.uk Offer: 20% off your first shipment. Simply enter the following promotion code “tamebay” on the payment screen at www.collectplus.co.uk. (only one promo code allowed per user) Dzine Hub http://www.dzine-hub.com/ Offer: Get 5% OFF on your custom eBay store design & listing template design package with Dzine-Hub. Here at Dzine-Hub, we offer you the best designs, coupled with unmatched service levels to guide you through the simple procedure of getting your eBay store design and listing template design done. Quote Coupon Code: TAMEBAY5 Frooition http://www.frooition.com/ Offer: £100 OFF RRP eBay / Ecommerce Design Services, quote TameBay Guide Fusewave http://www.fusewave.co.uk Offer: 10% Discount: Quote ‘BARGAIN2012’ Jane Bell email: ebay@JaneBell.co.uk Offer: Free 30 minute virtual consultation/store critique John Pemberton http://www.facebook.com/pages/Footwear4U/312231882145135 Offer: Free 30 min phone consultancy - book now!. 01793 542010. pemberton.john@gmail.com JustTemplateIt http://www.justtemplateit.co.uk Offer: 10% Discount: Quote ‘JTI2012’ Kashflow http://www.kashflow.com Offer: Enter the promotional code TAMEBAY when prompted and we’ll give you a discount. Lengow http://www.lengow.co.uk/ Offer: 1 month free with the code “TameBay_Lengow.” Mark Buckingham http://www.netseek.co.uk/ebay-training.html Offer: Quote “TameBay 2012” for a FREE initial consultation (up to one hour).

tamebay

eBay & eCommerce Tools & Services Guide 2012

Nventry http://www.nventree.co.uk/ Offer: 10% Discount: Quote ‘TBD2012’ myParcelDelivery.com http://www.myparceldelivery.com Offer: Why not try out our service today with 5% off your first order using this discount code: TB100 (expires 01.11.12) Just go to www.myparceldelivery.com and BOOK NOW! Parcel2Go http://www.parcel2go.com/ Offer: Use coupon code TAME10. This will entitle you to 10% of your first order StoreFeeder http://www.storefeeder.com/ Offer: Mention you found us in the TameBay Tools and Services guide and we’ll offer you a 5% discount on your monthly fee for the lifetime of your account Tradebox http://www.tradebox.uk.com/ Offer: 10% off purchases of Tradebox and Sage For Tradebox Finance Manager the discount voucher is,TBAY2012 For Sage 50 the discount voucher is, SAGE5010 For Sage Instant the discount voucher is, SAGEIA10 Widshops http://www.widshop.com Coupon: Get £250 off the set up fee… for WIDshops in 2012! Just mention TAMEBAYCYT in the comments when you contact us.

tamebay

eBay & eCommerce Tools & Services Guide 2012

Do you want to be in the Tamebay Guide 2013? This is the second edition of the Tamebay Guide and we’ve taken time to assemble what we think are the most useful tools and services out there. We’ve also taken recommendations from Tamebay readers. We’re confident that this is the most comprehensive guide and directory of its kind out there. But have certainly missed some services out. If you would like to be included in a future edition of the Tamebay Guide, drop us a line with details of your service and we’ll include you in the next edition. Email chris@tamebay.com Also, if you’d like to advertise on Tamebay’s site or in one of our newsletters, we offer a unique and targeted audience of ecommerce professionals. Get in touch, with Chris. His email is above.