ICT investment trends in government Enterprise ICT spending patterns through to the end of 2015 Released On 18th December 2014
Summary This report presents the findings from a survey of 176 government institutions regarding their Information and Communications Technology (ICT) investment trends. The survey investigates how government institutions currently allocate their ICT budgets across the core areas of enterprise ICT expenditure: hardware, software, IT services, communications, and consulting. Key Findings Kables survey shows that government institutions are increasing their investment in ICT services by (X%), compared to 2013, and reach (X%) in 2014. In 2014, X% of government institutions are planning to increase their overall ICT expenditure (both slightly and significantly) in employee mobile applications. JSB Market Research Pvt. Ltd.
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Web-based citizen self-service has been assigned the highest investment priority, and X% of respondents are considering it as one of the top three IT projects for government institutions in 2014. Synopsis This report presents the findings from a survey of 176 government institutions regarding their Information and Communications Technology (ICT) investment trends. The survey investigates how government institutions currently allocate their ICT budgets across the core areas of enterprise ICT expenditure: hardware, software, IT services, communications, and consulting. The report illustrates the core technologies enterprises are investing in, including security, content management, and cloud computing. The survey also highlights the approach adopted by government institutions to purchase technology. Through Kables survey, the report aims to provide better insight to ICT vendors and services providers when pitching their solutions to government institutions. In particular, it provides an in-depth analysis of the following: 1 Understand how ICT budgets are set to change in 2014 in terms of their overall size. 2 Appreciate how IT budgets are allocated across the core elements of IT spend, including hardware, software, services, communications, and consulting. 3 Learn how IT money is being spent in areas such as the data centre, applications, IT management and the network. 4 Gain an understanding regarding which ICT functions government institutions are interested in outsourcing. 5 Identify government institutions investment priorities based on their budget allocations across core technology categories such as security, content management, and cloud computing. 6 Learn about the drivers that are influencing government institutions in each technology category. 7 Establish how government institutions IT budgets are currently allocated across various segments within a technology category. 8 Gain insight into how government institutions plan to change their ICT budget allocations across various segments within a technology category. JSB Market Research Pvt. Ltd.
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1 Understand the vendor mindshare for various core and advanced technology categories. 2 Provides insight into government institutions preferred buying approaches. 3 Comprehend the business and IT objectives that government institutions are looking to achieve through their IT investment strategies. 4 Understand the factors that are influencing government institutions decision to select an ICT provider.
Reasons To Buy This report will help readers to understand how the government institutions ICT landscape is set to change in 2014. Gain a view as to how ICT money is being allocated in your target audience. The report covers a detailed breakdown of the opportunities within each of the core areas of ICT spend (hardware, software, IT services, telecommunications and consulting.) The report will help users to gain a view of the current strategic objectives of government institutions. The report will provide a detailed breakdown of the opportunities within selected technology categories (security, content management, and cloud computing). Understand the factors that are influencing government institutions decision to select an ICT provider. Gain a view as to the business and IT objectives government institutions are looking to achieve through their ICT investment strategies.
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Table of Contents 1 Trends in ICT budgets 1.1 Introduction 1.2 Survey demographics 1.3 ICT budget changes 1.4 ICT budget allocation by core technology area 1.4.1 Hardware budget breakdown 1.4.2 Software budget breakdowns 1.4.3 Third party IT services expenditure 1.4.4 Telecommunications budget 1.5 ICT budget allocation by function 1.6 Outsourced IT functions 2 ICT investment priorities and vendor mindshare 2.1 Introduction 2.1.1 Security 2.1.2 Content management 2.1.3 Cloud computing 3 ICT procurement trends 3.1 Introduction 3.2 Business objectives influencing IT investment strategy 3.3 IT objectives influencing IT investment strategy 3.4 ICT provider selection
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4 Sector-specific trends 4.1 Introduction 4.2 IT expenditure plans for specific technology categories 4.3 Technology categories receiving largest investments 4.4 Business challenges 5 Summary 5.1 Government institutions worldwide are reinventing themselves with e-governance and m-governance services 6 Appendix 6.1 Definitions 6.2 Further reading 6.3 Contact the authors List Of Tables Table 1: Government - enterprise ICT survey geographic breakdown Table 2: Government - enterprise ICT survey breakdown by size band (number of employees) Table 3: Recent and expected ICT budget changes among government institutions Table 4: Government institutions (external) ICT budget allocation, 2013 and 2014 Table 5: Government institutions average hardware budget allocation Table 6: Government institutions average software budget allocation by technology Table 7: Government institutions average IT services budget allocation Table 8: Government institutions average IT consulting services budget allocation Table 9: Government institutions average telecommunications budget allocation Table 10: Government institutions ICT budget allocation by function, 2013 and 2014 Table 11: Outsourced IT functions - government institutions current and future outsourcing priorities Table 12: Security - government institutions current and future investment priorities Table 13: Security - vendor mindshare among government institutions Table 14: Content management - government institutions current and future investment priorities Table 15: Content management - vendor mindshare among government institutions
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Table 16: Cloud computing - government institutions current and future investment priorities Table 17: Cloud computing - vendor mindshare among government institutions Table 18: Business objectives which influence government institutions IT investment strategy Table 19: IT objectives which influence government institutions IT investment strategy Table 20: Factors influencing government institutions decision to choose an ICT provider Table 21: IT expenditure plans in 2014 compared to 2013, for specific technology categories within government institutions Table 22: Top three IT projects in 2014 for government institutions Table 23: Importance of following business challenges for government institutions List Of Figures Figure 1: Government - enterprise ICT survey geographic breakdown Figure 2: Government - enterprise ICT survey breakdown by size band (number of employees) Figure 3: Recent and expected ICT budget changes among government institutions Figure 4: Government institutions (external) ICT budget allocation, 2013 and 2014 Figure 5: Government institutions average hardware budget allocation Figure 6: Government institutions average software budget allocation by technology Figure 7: Government institutions average IT services budget allocation Figure 8: Government institutions average IT consulting services budget allocation Figure 9: Government institutions average telecommunications budget allocation Figure 10: Government institutions ICT budget allocation by function, 2013 and 2014 Figure 11: Outsourced IT functions - government institutions current and future outsourcing priorities Figure 12: Security - government institutions current and future investment priorities Figure 13: Security - vendor mindshare among government institutions Figure 14: Content management - government institutions current and future investment priorities Figure 15: Content management - vendor mindshare among government institutions Figure 16: Cloud computing - government institutions current and future
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Figure 17: Cloud computing - vendor mindshare among government institutions Figure 18: Business objectives which influence government institutions IT investment strategy Figure 19: IT objectives which influence government institutions IT investment strategy Figure 20: Factors influencing government institutions decision to choose an ICT provider Figure 21: IT expenditure plans in 2014 compared to 2013, for specific technology categories within government institutions Figure 22: Top three IT projects in 2014 for government institutions Figure 23: Importance of following business challenges for government institutions
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