Natural Language Processing (NLP) Market (IVR, OCR, Pattern Recognition, Auto Coding, Text Analytics, Speech Analytics, Machine Translation, Information Extraction, Question Answer, Report Generation) - Worldwide Market Forecast & Analysis (20132018) Released On 11th July 2014
In the last decade, we have witnessed increasing applications for Natural Language Processing (NLP) in process of ameliorating communication between human and machine. NLP technology has also lead to a paradigm shift by analyzing digital data and social media websites for leveraging profit from big data analytics. Additionally, there is growing technological advancements in devices such as smartphone, biometrics, smart TVs and other M2M technologies across the industry has put pressure on organizations to bring in enhanced customer environment. It is expected that this will result in higher growth and further adoption of NLP software solutions in the coming years. Further, we have observed that vendors are focusing more on natural language understanding (NLU) technologies to maximize their product potential and client expectations. This has lead to increase in rebranding of many NLP vendors to NLU vendors. The report highlights the major factors that are shaping the future of the Natural Language Processing market. One of these factors is the requirement of enhanced customer experience. Contact centers are continuously adopting NLP technologies to JSB Market Research Pvt. Ltd.
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have better productivity and customer experience. The shared cost for cloud services increases the scope for small businesses, such as clinics in healthcare vertical. Companies are able to leverage good profit from cloud services. There are some restraints and challenges, such as customer adoption and government regulatory issues. Therefore, the adoption of NLP software market in industries such as energy and power, construction, and manufacturing sector are expected to be slower. The Natural Language Processing market is built around recognition, operational and analytics technologies. In 2013, the highest market share is accounted by recognition technologies, such as Interactive Voice Response (IVR), Optical Character Recognition (OCR) and pattern and image recognition. Furthermore, it is expected that the market share of recognition technologies will remain comparatively higher due to growing demand for NLU systems. Few high growth markets are Web and E-Commerce industry: NLP technologies are being employed for semantic analysis by taking linguistic data from social channels to enhance customer experience and analyze brand value. IT and Telecommunication industry: These are the sophisticated integrated software platforms, which uses Interactive Voice Response (IVR) technology and search engine portals having semantic technology. Healthcare industry: EHR and NLP software vendors are collaborating to provide automatic reading and writing process of electronic clinical documentation. It is also being implemented for accurate billing process in this industry. BFSI industry: The need for delivering services globally without language boundaries, at a feasible cost, has increased the adoption rate of NLP software solutions in financial industry. The key playing fields in Natural Language Processing market are various industrial applications such as machine translation, information extraction, report generation and question answering software. These applications are offered as an on-premise and ondemand software platform, having facilities for analyzing linguistic data. These applications are being widely presented across various verticals and regions by the NLP software solution providers. In year 2013, machine translation and report generation applications are expected to be majorly adopted across various industries, and has far greater scope in future as well. JSB Market Research Pvt. Ltd.
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MarketsandMarkets expects that healthcare vertical will account for the largest market share throughout the forecast period. However, there are few potential revenue pockets, namely BFSI, IT and Telecommunication, Web and Ecommerce which will witness significant growth in this period. Some of the major vendors of NLP market are SAS, Nuance Communications, Microsoft, Google, Facebook, Fuji Xerox and NetBase. Natural Language Processing market report will help the market leaders/new entrants in this market in the following ways This report segments the market into technologies and services, providing closest approximate market forecasts for the overall market and the sub-segments. The report further analyzes market numbers and provides split across applications, verticals and regions. This report will help them better understand the competition and end users requirements. It helps in gaining more insights and better positioning of their business. There is a separate section on competitive landscape, including ecosystem and portfolio comparison of the players in the market. The report also gives end user prospective by providing number of factors affecting their industry course. Besides, it covers company profiles of 14 major players and 10 key innovators in this market. Table of Contents 1 Introduction (Page No. - 22) 1.1 Key Take-Aways 1.2 Report Description 1.3 Markets Covered 1.4 Stakeholders 1.5 Research Methodology 1.5.1 Key Data Points 1.5.2 Data Triangulation And Forecasting 1.5.3 Forecast Assumptions 2 Summary (Page No. - 28) 2.1 Abstract 2.2 Overall Market Size JSB Market Research Pvt. Ltd.
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3 Market Ecosystem And Dynamics (Page No. - 32) 3.1 Market Definition 3.2 Market Evolution 3.3 Market Segmentation 3.4 Market Dynamics 3.4.1 Drivers 3.4.1.1 Growing Demand For Enhanced Customer Experience 3.4.1.2 Increase In Adaption Of Smartphone 3.4.1.3 Leverage Big Data 3.4.1.4 Growth In Machine To Machine (M2M) Technology 3.4.2 Restraints And Challenges 3.4.2.1 Customer Adoption 3.4.2.2 Challenges Posed By Government Regulations 3.4.3 Opportunities 3.4.3.1 Emerging Areas Of Applications 3.4.3.2 Investments In Healthcare Sector 3.4.4 Time-Impact Analysis Of Dynamics 3.4.5 Value Chain 4 Natural Language Processing: Market Size And Forecast By Types (Page No. - 42) 4.1 Introduction And Overview 4.2 Rule Based NLP 4.2.1 Overview 4.2.2 Market Size And Forecast By Verticals 4.2.3 Market Size And Forecast By Regions 4.3 Statistical NLP 4.3.1 Overview 4.3.2 Market Size And Forecast By Verticals 4.3.3 Market Size And Forecast By Regions 4.4 Hybrid NLP 4.4.1 Overview 4.4.2 Market Size And Forecast By Verticals JSB Market Research Pvt. Ltd.
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4.4.3 Market Size And Forecast By Regions 5 Natural Language Processing: Market Size And Forecast, By Technologies (Page No. - 52) 5.1 Introduction And Overview 5.2 Recognition 5.2.1 Interactive Voice Response (IVR) 5.2.1.1 Overview 5.2.1.2 Market Size And Forecast By Deployment Types 5.2.2 Optical Character Recognition (OCR) 5.2.2.1 Overview 5.2.2.2 Market Size And Forecast By Deployment Types 5.2.3 Pattern And Image Recognition 5.2.3.1 Overview 5.2.3.2 Market Size And Forecast By Deployment Types 5.3 Operational 5.3.1 Auto Coding 5.3.1.1 Overview 5.3.1.2 Market Size And Forecast By Deployment Types 5.3.2 Classification And Categorization 5.3.2.1 Overview 5.3.2.2 Market Size And Forecast By Deployment Types 5.4 Analytics 5.4.1 Text Analytics 5.4.1.1 Overview 5.4.1.2 Market Size And Forecast By Deployment Types 5.4.2 Speech Analytics 5.4.2.1 Overview 5.4.2.2 Market Size And Forecast By Deployment Types 6 Natural Language Processing: Market Size And Forecast By Services (Page No. 63) 6.1 Introduction And Overview JSB Market Research Pvt. Ltd.
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6.2 Installation And Maintenance 6.2.1 Overview 6.2.2 Market Size And Forecast By Verticals 6.2.3 Market Size And Forecast By Regions 6.3 Training And Certification 6.3.1 Overview 6.3.2 Market Size And Forecast By Verticals 6.3.3 Market Size And Forecast By Regions 6.4 Consulting 6.4.1 Overview 6.4.2 Market Size And Forecast By Verticals 6.4.3 Market Size And Forecast By Regions 6.5 Other Services 6.5.1 Overview 6.5.2 Market Size And Forecast By Verticals 6.5.3 Market Size And Forecast By Regions 7 Natural Language Processing: Market Size And Forecast, By Applications (Page No. - 75) 7.1 Introduction And Overview 7.2 Machine Translation 7.2.1 Overview 7.2.2 Market Size And Forecast By Regions 7.3 Information Extraction 7.3.1 Overview 7.3.2 Market Size And Forecast By Regions 7.4 Report Generation 7.4.1 Overview 7.4.2 Market Size And Forecast By Regions 7.5 Question Answering 7.5.1 Overview 7.5.2 Market Size And Forecast By Regions 7.6 Other Applications JSB Market Research Pvt. Ltd.
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7.6.1 Overview 7.6.2 Market Size And Forecast By Regions 8 Natural Language Processing: Market Size And Forecast By End Users (Page No. 84) 8.1 Enterprise NLP 8.1.1 Introduction And Overview 8.1.2 Banking, Financial Services And Insurance (BFSI ) 8.1.2.1 Overview 8.1.2.2 Market Size And Forecast By Applications 8.1.2.3 Market Size And Forecast By Regions 8.1.3 Automotive 8.1.3.1 Overview 8.1.3.2 Market Size And Forecast By Applications 8.1.3.3 Market Size And Forecast By Regions 8.1.4 Healthcare 8.1.4.1 Overview 8.1.4.2 Market Size And Forecast By Applications 8.1.4.3 Market Size And Forecast By Regions 8.1.5 It And Telecommunication 8.1.5.1 Overview 8.1.5.2 Market Size And Forecast By Applications 8.1.5.3 Market Size And Forecast By Regions 8.1.6 Legal And Commercial Offices 8.1.6.1 Overview 8.1.6.2 Market Size And Forecast By Applications 8.1.6.3 Market Size And Forecast By Regions 8.1.7 Government, Defense And Aerospace 8.1.7.1 Overview 8.1.7.2 Market Size And Forecast By Applications 8.1.7.3 Market Size And Forecast By Regions 8.1.8 Media And Advertisement 8.1.8.1 Overview JSB Market Research Pvt. Ltd.
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8.1.8.2 Market Size And Forecast By Applications 8.1.8.3 Market Size And Forecast By Regions 8.1.9 Academia And Education 8.1.9.1 Overview 8.1.9.2 Market Size And Forecast By Applications 8.1.9.3 Market Size And Forecast By Regions 8.1.10 Web And E-Commerce 8.1.10.1 Overview 8.1.10.2 Market Size And Forecast By Applications 8.1.10.3 Market Size And Forecast By Regions 8.1.11 Other Verticals 8.1.11.1 Overview 8.1.11.2 Market Size And Forecast By Applications 8.1.11.3 Market Size And Forecast By Regions 8.2 Customer NLP 8.2.1 Introduction And Overview 8.2.2 Market Size And Forecast By Regions 8.3 Market Analysis By Deployment Types 8.3.1 On-Premise NLP 8.3.2 Overview 8.3.3 Market Size And Forecast By Regions 8.3.4 On-Demand NLP 8.3.5 Overview 8.3.6 Market Size And Forecast By Regions 9 Natural Language Processing: Market Size And Forecast By Regions (Page No. 114) 9.1 Introduction And Overview 9.1.1 Parfait Chart 9.2 North America 9.2.1 Overview 9.2.2 Market Size And Forecast By End Users 9.3 Asia Pacific JSB Market Research Pvt. Ltd.
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9.3.1 Overview 9.3.2 Market Size And Forecast By End Users 9.4 Europe 9.4.1 Overview 9.4.2 Market Size And Forecast By End Users 9.5 Middle East And Africa 9.5.1 Overview 9.5.2 Market Size And Forecast By End Users 9.6 Latin America 9.6.1 Overview 9.6.2 Market Size And Forecast By End Users 10 Market Analysis, Trends And Insights (Page No. - 125) 10.1 Competitive Landscape 10.1.1 Ecosystem And Roles 10.1.2 Portfolio Comparison 10.2 End User Landscape 10.2.1 Market Opportunity Analysis 10.2.2 End User Analysis 10.2.2.1 Adverse Drug Events And Medication Errors 10.2.2.2 Number Of Enterprise Device Unit Shipments 10.2.2.3 Call And Contact Center Organizations By Regions 10.2.2.4 Market Penetration Through Connected Devices 10.2.2.4.1 Smart Tv Unit Shipments 11 Company Profiles (Mnm View, Overview, Products & Services, Financials, Swot Analysis And Strategy & Analyst Insights)* (Page No. - 133) 11.1 3M 11.2 Apple 11.3 Dolbey Systems 11.4 Fuji Xerox 11.5 Google 11.6 HP JSB Market Research Pvt. Ltd.
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11.7 IBM 11.8 M*Modal 11.9 Miiatech 11.10 Microsoft 11.11 Netbase Solutions 11.12 Nuance Communications 11.13 SAS 11.14 Verint Systems *Details On Marketsandmarkets View, Overview, Products & Services, Financials, Swot Analysis And Strategy & Analyst Insights Might Not Be Captured In Case Of Unlisted Companies. 11.15 Other Key Innovators 11.15.1 Anboto 11.15.2 Artificial Solutions 11.15.3 Lexalytics 11.15.4 Linguamatics 11.15.5 NLP Technologies 11.15.6 Semantic Research 11.15.7 Senexx 11.15.8 Swiftkey 11.15.9 Temis 11.15.10 Yseop Appendix (Page No. - 194) Mergers And Acquisitions (M&A) Venture Capital (VC) Funding Analysis Vendors Social Reach List of Tables Table 1 Natural Language Processing (NLP): Market Forecast Assumptions Table 2 Natural Language Processing (NLP), Market Size, 2013 - 2018 ($Million), Market Growth, 2013 - 2018 (Y-O-Y %) Table 3 Natural Language Processing (NLP): Types, Market Size, 2013 - 2018 ($Million) JSB Market Research Pvt. Ltd.
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Table 4 NLP: Types, Market Share, 2013 - 2018 (%) Table 5 NLP: Types, Market Growth, 2013 - 2018 (Y-O-Y %) Table 6 Rule Based NLP, Market Size, By Verticals, 2013 2018 ($Million) Table 7 Rule Based NLP, Market Size, By Regions, 2013 2018 ($Million) Table 8 Statistical NLP, Market Size, By Verticals, 2013 2018 ($Million) Table 9 Statistical NLP, Market Size, By Regions, 2013 - 2018 ($Million) Table 10 Hybrid NLP, Market Size, By Verticals, 2013 2018 ($Million) Table 11 Hybrid NLP, Market Size, By Regions, 2013 2018 ($Million) Table 12 Natural Language Processing (NLP): Technologies, Market Size, 2013 2018 ($Million) Table 13 NLP: Technologies, Market Share, 2013 - 2018 (%) Table 14 NLP: Technologies, Market Growth, 2013 - 2018 (Y-O-Y %) Table 15 Interactive Voice Response (IVR), Market Size,By Deployment Types, 2013 - 2018 ($Million) Table 16 Optical Character Recognition (OCR), Market Size, By Deployment Types, 2013 - 2018 ($Million) Table 17 Pattern And Image Recognition, Market Size, By Deployment Types, 2013 2018 ($Million) Table 18 Auto Coding, Market Size, By Deployment Types, 2013 - 2018 ($Million) Table 19 Classification And Categorization, Market Size, By Deployment Types, 2013 - 2018 ($Million) Table 20 Text Analytics, Market Size, By Deployment Types, 2013 - 2018 ($Million) Table 21 Natural Language Processing (NLP): Speech Analytics, Market Size, By Deployment Types, 2013 - 2018 ($Million) Table 22 Services, Market Size, 2013 - 2018 ($Million) Table 23 Services, Market Share, 2013 - 2018 (%) Table 24 Services, Market Growth, 2013 - 2018 (Y-O-Y %) Table 25 Installation And Maintenance, Market Size, By Verticals, 2013 - 2018 ($Million) Table 26 Installation And Maintenance, Market Size, By Regions, 2013 - 2018 ($Million) Table 27 Training And Certification, Market Size, By Verticals, 2013 - 2018 ($Million) JSB Market Research Pvt. Ltd.
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Table 28 Training And Certification, Market Size, By Regions, 2013 - 2018 ($Million) Table 29 Consulting, Market Size, By Verticals, 2013 - 2018 ($Million) Table 30 Consulting, Market Size, By Regions, 2013 - 2018 ($Million) Table 31 Natural Language Processing (NLP): Other Services, Market Size, By Verticals, 2013 - 2018 ($Million) Table 32 Other Services, Market Size, By Regions, 2013 - 2018 ($Million) Table 33 Applications, Market Size, 2013 - 2018 ($Million) Table 34 Applications, Market Share, 2013 - 2018 (%) Table 35 Applications, Market Growth, 2013 - 2018 (Y-O-Y %) Table 36 Machine Translation, Market Size, By Regions, 2013 - 2018 ($Million) Table 37 Information Extraction, Market Size, By Regions, 2013 - 2018 ($Million) Table 38 Report Generation, Market Size, By Regions, 2013 - 2018 ($Million) Table 39 Question Answering, Market Size, By Regions, 2013 - 2018 ($Million) Table 40 Natural Language Processing (NLP): Other Applications, Market Size, By Regions, 2013 - 2018 ($Million) Table 41 Enterprise Natural Language Processing, Market Size, By Verticals, 2013 2018 ($Million) Table 42 Enterprise NLP, Market Share, By Verticals, 2013 2018 (%) Table 43 Enterprise Natural Language Processing, Market Growth, By Verticals, 2013 - 2018 (Y-O-Y %) Table 44 BFSI, Market Size, By Applications, 2013 - 2018 ($Million) Table 45 BFSI, Market Size, By Regions, 2013 - 2018 ($Million) Table 46 Automotive, Market Size, By Applications, 2013 - 2018 ($Million) Table 47 Automotive, Market Size, By Regions, 2013 - 2018 ($Million) Table 48 Healthcare, Market Size, By Applications, 2013 - 2018 ($Million) Table 49 Healthcare, Market Size, By Regions, 2013 - 2018 ($Million) Table 50 IT And Telecommunication, Market Size, By Applications, 2013 - 2018 ($Million) Table 51 IT And Telecommunication, Market Size, By Regions, 2013 - 2018 ($Million) Table 52 Legal And Commercial Offices, Market Size, By Applications, 2013 - 2018 ($Million) JSB Market Research Pvt. Ltd.
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Table 53 Legal And Communication Offices, Market Size, By Regions, 2013 - 2018 ($Million) Table 54 Government, Defense And Aerospace, Market Size, By Applications, 2013 2018 ($Million) Table 55 Government, Defense And Aerospace, Market Size, By Regions, 2013 2018 ($Million) Table 56 Media And Advertisement, Market Size, By Applications, 2013 - 2018 ($Million) Table 57 Media And Advertisement, Market Size, By Regions, 2013 - 2018 ($Million) Table 58 Academia And Education, Market Size, By Applications, 2013 - 2018 ($Million) Table 59 Academia And Education, Market Size, By Regions, 2013 - 2018 ($Million) Table 60 Natural Language Processing: Web And E-Commerce, Market Size, By Applications, 2013 - 2018 ($Million) Table 61 Web And E-Commerce, Market Size, By Regions, 2013 - 2018 ($Million) Table 62 NLP: Other Verticals, Market Size, By Applications, 2013 - 2018 ($Million) Table 63 Other Verticals, Market Size, By Regions, 2013 - 2018 ($Million) Table 64 Consumer NLP, Market Size, By Regions, 2013 - 2018 ($Million) Table 65 On-Premise NLP, Market Size, By Regions, 2013 - 2018 ($Million) Table 66 On-Demand NLP, Market Size, By Regions, 2013 - 2018 ($Million) Table 67 NLP: Regions, Market Size, 2013 - 2018 ($Million) Table 68 NLP: Regions, Market Share, 2013 - 2018 (%) Table 69 Regions, Market Growth, 2013 - 2018 (Y-O-Y %) Table 70 North America, Market Size, By End Users, 2013 - 2018 ($Million) Table 71 Asia Pacific, Market Size, By End Users, 2013 - 2018 ($Million) Table 72 Europe, Market Size, By End Users, 2013 - 2018 ($Million) Table 73 Middle East And Africa, Market Size, By End Users, 2013 - 2018 ($Million) Table 74 Latin America, Market Size, By End Users, 2013 - 2018 ($Million) Table 75 Enterprise Devices, By Unit Shipments, 2013 - 2018 (Million Units) Table 76 NLP: Smart Tv, By Unit Shipments, 2013 - 2018 (Million Units) Table 77 3M: Revenue, 2011 2012 ($Million) Table 78 3M: Revenue, By Segments, 2011 2012 ($Million) Table 79 3M: Revenue, By Regions, 2011 2012 ($Million) JSB Market Research Pvt. Ltd.
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Table 80 Apple: Revenue, 2011 2012 ($Million) Table 81 Apple: Revenue, By Segments, 2011 2012 ($Million) Table 82 Apple: Revenue, By Regions, 2011 2012 ($Million) Table 83 Fuji Xerox: Revenue, 2011 2012 ($Million) Table 84 Fuji Xerox: Revenue, By Segments, 2011 2012 ($Million) Table 85 Google: Revenue, 2011 2012 ($Million) Table 86 Google: Revenue, By Segments, 2011 2012 ($Million) Table 87 Google: Revenue, By Regions, 2011 2012 ($Million) Table 88 HP: Revenue, 2011 2012 ($Million) Table 89 HP: Revenue, By Segments, 2011 2012 ($Million) Table 90 HP: Revenue, By Regions, 2011 2012 ($Million) Table 91 IBM: Revenue, 2011 2012 ($Million) Tabl List of Figures Figure 1 Natural Language Processing: Data Triangulation And Forecasting Figure 2 Natural Language Processing, Market Size, 2013 - 2018 ($Million), Market Growth,2013 - 2018 (Y-O-Y %) Figure 3 Market Evolution Figure 4 Market Segmentation Figure 5 Time Impact Analysis Of Dynamics Figure 6 Value Chain Figure 7 NLP: Types, Market Growth, 2013 - 2018 (Y-O-Y %) Figure 8 NLP: Technologies, Market Growth, 2013 - 2018 (Y-O-Y %) Figure 9 NLP: Services, Market Growth, 2013 - 2018 (Y-O-Y %) Figure 10 Natural Language Processing: Applications, Market Growth, 2013 - 2018 (Y-O-Y %) Figure 11 NLP: Verticals, Market Share, 2013 - 2018 (%) Figure 12 Enterprise NLP, Market Growth, By Verticals, 2013 - 2018 (Y-O-Y %) Figure 13 Consumer NLP, Market Size, 2013 - 2018 ($Millions), Market Growth, 2013 - 2018 (Y-O-Y %) Figure 14 NLP: Regions, Market Share, 2013 (%) Figure 15 Regions, Market Growth 2013 2018 (Y-O-Y %) JSB Market Research Pvt. Ltd.
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Figure 16 NLP: Parfait Chart, Market Size And Growth, By Regions, 2013 2018 (YO-Y %) Figure 17 Natural Language Processing: Market Ecosystem And Roles Figure 18 NLP: Product Category Mapping By Verticals Figure 19 NLP: Market Opportunity Plot Figure 20 Natural Language Processing: Increase In Medical Notes (Million Units) Figure 21 NLP: Call And Contact Centers By Regions Figure 22 NLP: Market Penetration In Connected Devices Figure 23 3M: SWOT Analysis Figure 24 Apple: SWOT Analysis Figure 25 Dolbey Systems: SWOT Analysis Figure 26 Fuji Xerox: SWOT Analysis Figure 27 Google: SWOT Analysis Figure 28 HP: SWOT Analysis Figure 29 IBM: SWOT Analysis Figure 30 M*Modal: SWOT Analysis Figure 31 Miiatech: SWOT Analysis Figure 32 Microsoft: SWOT Analysis Figure 33 Netbase Solutions: SWOT Analysis Figure 34 Nuance Communications: SWOT Analysis Figure 35 SAS: SWOT Analysis Figure 36 Verint Systems: SWOT Analysis Figure 37 NLP: Vendor Social Reach
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