Trade Van Driver – Issue 30

TRADE VAN D

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Issue 30, June 2017 www.tradevandriver.com

ford’s custom corker

Trade Van Driver 2017 ds awar

Winners receive their trophies

New VW Amarok V6 on test

l News l Views l Road tests l Features l Advice l Cost saving

IT’S ALL It’s hot! It’s fast! We get behind the wheel! INSIDE! Transport solutions for the trade professional

FORD TRANSIT BASE

PER MONTH OVER 4 YEARS FROM

FORD LEASE

FORD TRANSIT 290 BASE L2 H2 FORD ECOBLUE 2.0 TDCi (105 PS) FWD From ÂŁ233 per month over 4 years on Ford Contract Hire from Ford Lease. Advance of 6 monthly rentals. Business Users only.

To find out more, visit ford.co.uk Important information Official fuel consumption figures in mpg (l/100km) for the Ford Transit Base 290 L2 H2 Ford EcoBlue 2.0 TDCi 105PS FWD shown: urban 37.2 (7.6), extra urban 43.5 (6.5), combined 40.9 (6.9).

Official CO 2 emission 180g/km.

The mpg figures quoted are sourced from official EU-regulated test results (EU Directive and Regulation 692/2008), are provided for comparability purposes and may not reflect your actual driving experience.

Finance subject to status. Guarantees/indemnities may be required. You will not own the vehicle at the end of the agreement. Examples exclude VAT and are based on 48 month non-maintained agreements, profile 6+47 payment in advance of 6 monthly rentals, followed by 47 monthly rentals, with a mileage of 10,000 miles per annum. Vehicles must be returned in good condition and within agreed mileage, otherwise further charges will be incurred. Prices correct at time of going to print and are subject to change without notice. Subject to availability at a Ford Authorised UK Dealer for vehicles with finance accepted and vehicle contracted between 1st April and 30th June 2017. Not available with any other promotion. Ford Lease is provided by ALD Automotive Ltd, trading as Ford Lease, BS16 3JA.

Welcome!

So we now have a new Government in place – and a new mandate to go forth and negotiate a Brexit deal – and I don’t know about you but that is one job I would NOT want to have to undertake. After all, you can’t blame the movers and shakers in the EU for being pretty miffed about us leaving – and we can hardly expect them to start giving away concessions right, left and centre, can we?

But at the same time they must realise that it’s in their interest as well as ours to come up with a reasonable deal as we buy lots of goods from EU countries, so any cessation of trade between us and Europe will hurt the member states badly as well as us.

Personally, I’m sceptical about claims that the UK is about to go over a cliff economically. At the end of the day whatever happens, British people will still need the plumbers, carpenters, delivery people and TV repair men who make up my readership, so at least we can be grateful for that.

Editorial Managing Editor: Matthew Eisenegger Additional reporting: Matthew Eisenegger John Threadgold Editorial Address: Commercial Vehicle Media & Publishing Ltd, 4th Floor, 19 Capesthorne Drive, Eaves Green, Chorley, Lancashire. PR7 3QQ Telephone: 01257 231521. email: editor@ tradevandriver.com

Publisher

Follow us on

Matt, Editor matthew@tradevandriver.com

Commercial Vehicle Media & Publishing Ltd, 4th Floor, 19 Capesthorne Drive, Eaves Green, Chorley, Lancashire. PR7 3QQ Telephone: 01257 231521

Advertising Advertising sales: David Johns Telephone: 01388 517906 / Mobile: 07590 547343 Email: sales@ tradevandriver.com

What’s inside...

Van drivers claim the job is making them ill Survey lifts the lid on the pressures faced on the roads

trade van driver awards Winners get their trophies

Design Design Manager: Matthew Eisenegger Designer: Trevor Gehlcken Email: design@ tradevandriver.com

Printing

page 13

pages 16-20

Brightprint Ltd The Factory, Rear 33 - 41 Coleridge Road Blackpool, Lancashire, FY1 3SN Tel: 01253 399121 Fax: 01253 399141 Email: phil@brightprintfylde.com

Note page 22

More transit variants choose the right dashcam There are plenty on the market – but which one is best for you? page 26

page 24

amarok v6 on test garages need to give us more useful info page 10

The publisher makes every effort to ensure the magazines contents are correct. All material published in Trade Van Driver is copyright and unauthorised reproduction if forbidden. The Editors and publisher of this magazine give no warranties, guarantees or assurances and make no representations regarding any goods or services advertised in this edition. Trade Van Driver is published under a licence from Commercial Vehicle Media & Publishing Ltd. All rights in the licensed material belong to Matthew Eisenegger or Commercial Vehicle Media and Publishing Ltd and may not be reproduced whether in whole or in part, without their prior written consent. Trade Van Driver is a registered trademark.

TVD

NEWS

Call for drink-drive limit to be lowered

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England has one of the highest limits in the world Fiat piles on the style Fiat has revealed the Fullback Cross – a stylish new version of the brand’s pick-up.

It features a range of interior and exterior styling upgrades, including a new grille with matt black ingots, a satin silver skid plate, eye-catching black details and revised larger side steps.

An exclusive textured black sport bar gives the Fullback Cross a sleeker silhouette and underlines its dynamic profile.

The model’s individual look is completed by the new all-black cargo space, with the Fiat logo in relief.

On sale in the summer, prices will be revealed later.

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ouncils and fire and rescue authorities are urging the Government to lower the drink-drive limit in England and Wales to help cut alcohol-related accidents.

Following the publication of latest DfT estimates showing an increase in drink-drive related crashes in Great Britain, the Local Government Association (LGA), which represents more than 370 councils and all fire and rescue authorities in England and Wales, is calling on the Government to drop the current limit from 80mg to 50mg of alcohol per 100ml of blood.

England and Wales have one of the highest drink drive

Lowering the drink drive limit could save up to 170 lives in the first year alone limits in the world and the highest in Europe, with the exception of Malta who have announced plans to lower their limit to 50mg. Northern Ireland is also due to introduce a lower limit this year. Between 2010 and 2015 the number of people killed in reported drink drive accidents has remained between 220 and 240.

Cllr Simon Blackburn, chair of the LGA’s Safer and Stronger Communities Board, said: “Lowering the drink drive limit could save up to 170 lives in the first year alone and almost £300m annually by reducing the number of call-outs to accidents, emergency service costs and hospital admissions.

“The Government should be leading by example by toughening up drink-drive laws in line with other European countries which will make roads safer and save lives.

“Fire and rescue authorities want to see a lower alcohol limit introduced as it would help to reduce these fatal accidents.”

BCA to open its first purpose-built van centre Work is continuing apace in Belle Vue, Manchester, where BCA is developing a new commercial vehicle remarketing centre on a 6.5-acre site adjacent to the existing 32-acre auction facility. The centre will open for business in Q3 2017.

This new facility will feature open plan auction lanes with undercover viewing for up to 400 vehicles and fully-integrated Live Online support. It is the

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first purpose-built remarketing facility dedicated to light commercial vehicles opened

by BCA and underlines the company’s commitment to this important sector of the used vehicle market.

Duncan Ward, commercial vehicles operations director, commented: “BCA is handling increasing volumes of light commercial stock thanks to a number of significant vendor wins and business retentions

in recent months. Sales of LCVs around the group were at record levels during 2016 and have climbed even higher since the turn of the year.

“This new purpose-built facility boasts an excellent location with easy access for logistics and will handle large volumes of LCVs efficiently through the remarketing process.

“The pre-sale facilities onsite include a large preparation

bay for valeting, trade name deletion and appraisal postvalet. Belle Vue Commercials will also offer self-contained digital imaging and video bays utilising AutosOnShow technology.”

Facilities include a fully online vendor suite, Live Online hotdesks for buyers, customer concourse featuring payments, accounts and provisional sales and a cafeteria and barista kiosk.

TVD

NEWS

ssangyong importer to sell DFSK vans Prices of budget models expected to start at below £10,000 ex-VAT

the importer’s own reception and preparation centre at Portbury Docks, near Bristol, and from launch there will be a network of service centres nationwide, with retail outlets located strategically.

The setting-up of the new company will be overseen by operations director, Doug Lincoln, who commented: “We believe there is a huge opportunity for DFSK in the UK. From small independent businesses through to local authorities, costsaving and value-for-money is today’s mantra. Why pay more when a DFSK delivers such a great return on investment?

We particularly see huge opportunities in metropolitan areas where the vehicles’

compact size, manoeuvrability and economical petrol engines are ideal for short, stop-start urban journeys.

“Good and well-priced aftersales service is also vital in this sector of the market. We want to get that right and build customer confidence in the product and servicing before pushing for volume sales.”

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hinese mini-van and pickup manufacturer DFSK has joined forces with the importer of SsangYong cars and LCVs to handle sales and distribution in the UK. Unveiled at the recent Commercial Vehicle Show, the range will go on sale this summer and initially be comprised of four models: C35 panel van, C37 minivan, C31 single-cab minitruck and C32 double-cab minitruck. UK prices have yet to be announced, but are expected to start from below £10,000 (ex-VAT).

All DFSK vehicles meet the latest emissions requirements, powered by 113hp 1.5-litre Euro 6B-compliant petrol engines.

They will arrive in the UK through

From small independent businesses through to local authorities, cost-saving and value-for-money is today’s mantra. Why pay more when a DFSK delivers such a great return on investment?

Volkswagen makes free servicing offer on new Crafter Volkswagen is offering two free services to customers who place orders on a new Crafter before July 2 and register it by September 30.

Available on all 2017 Crafter models, whether acquired through hire purchase, lease purchase, contract hire or finance lease, the offer has been launched to help customers minimise costly vehicle downtime and maximise value.

Designed to give Crafter customers an extra helping hand in the initial ownership period of their new vehicle, the added value offer includes both an interim and full service.

The offer not only frees the new owners from routine servicing bills for the first part of the vehicle’s life, but also

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Crafter – two free services up for grabs

guarantees all work is carried out by a qualified Volkswagen Commercial Vehicles technician.

The latest offer forms part of a wider

portfolio of services available to businesses in helping with the scheduling and management of servicing and routine maintenance.

NEWS

TVD

Want to save 3% on your fuel bills?

Van traffic is increasing as more and more people use internet shopping

van traffic outstrips the growth of other sectors

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an traffic grew more quickly than any other vehicle type, rising 4.7% from 2015 to 49.1 billion vehicle miles in 2016.

Overall, 323.7bn miles were driven on Great Britain’s roads, a 2.2% increase from the previous year, according to figures released by the Department for Transport (DfT).

Car traffic grew by 2% from 2015 to 252.6bn vehicle miles – the highest annual car traffic estimate ever – and lorry traffic showed little change, having grown steadily for the previous three years.

RAC roads policy spokesman Nick Lyes said: “These figures underline the importance of having a road network that is truly fit for purpose – and a reminder to the Government that investment must be sustained to support further economic growth and to provide roads that deliver safe, reliable journeys for every UK motorist.”

Since the 1980s, cars have accounted for around fourfifths of all motor vehicle traffic and continue to be the main contributor to traffic changes.

However, vans have grown

These figures underline the importance of having a road network that is truly fit for purpose in importance, accounting for 15% of all motor vehicle traffic in 2016.

In fact, there has been a 71% increase in van miles since 1996, while the number of licensed vans has risen by 74% over the same period.

Over the past 20 years, trends in van traffic have followed changes in the economy closely.

As businesses were established or expanded, the van fleet grew at the same rate.

But, when gross domestic product (GDP) resumed growth after the recent recession, van traffic grew even faster than GDP between 2012 and 2016.

This additional growth can be linked to a shift in the way consumers and businesses operate, including a growth in internet shopping and home deliveries.

Around £133bn was spent

online with UK retailers in 2016, £18bn or 16% higher than in the previous year, according to IMRG and Capgemini.

The DfT also suggests that fewer regulations on driver training, driver’s hours and road-worthiness testing for vans compared to trucks make it easier to find drivers for vans.

This may encourage businesses to substitute vans for small lorries, it says.

In 2016, lorries travelled 16.6bn vehicle miles. Overall, lorry traffic remained broadly stable between 2015 and 2016 (-0.2% fall), after having risen by more than 7% between 2012 and 2015.

However, the stable overall figure comprised a small rise in lorry traffic on motorways and rural ‘A’ roads, alongside decreases on other road types.

This continues a general trend of higher growth rates on motorways and rural ‘A’ roads seen over the past 20 years.

The 2016 figure of 7.7bn vehicle miles on motorways equals the previous high seen in 2007 and, together, motorways and rural ‘A’ roads carry 82% of lorry traffic.

Van operators could save 3% on their monthly fuel bills by switching to using supermarket forecourts, according to FuelGenie.

The findings come from research carried out by the fuelcard provider.

Robert Pieczka, managing director of FuelGenie, said: “People tend to buy fuel from the most convenient place and not necessarily the cheapest. So, by making the simple switch to supermarket fuel stations businesses could make a saving on their bills.”

The research also found that while industries such as transport, wholesale distribution and retail firms visit the pumps the most, trades such as motor services, plumbing and construction were very close behind them.

Nearly a third of firms operate a pay and reclaim system where employees pay for fuel and then reclaim the expense, often completing paperwork and submitting a paper receipt.

The research found that companies using this system are not only reimbursing employees more for their fuel expenses, but are also incurring the cost of lost working hours through employees spending time submitting their mileage claims.

7 TVD lssue 30 2017

Our pick-up technicians could bore you for days about how the air density and volumetric pressure in the new intercooler feeding the variable geometry turbo charger help the new engine produce 164 PS @ 3,600 rpm.

But we won’t let them.

#Over 40 MPG figure applies to manual transmission models. MPG figures are official EU test figures for comparative purposes and may not reflect real driving results. Official fuel figures for the Isuzu D-Max range in MPG (l/100km): Urban 30.4 - 38.7 (9.3-7.3). Extra Urban 40.9 - 50.4 (6.9 - 5.6). Combined 36.2 - 45.6 (7.8 - 6.2). CO2 emissions 163 - 205g/km. For full details please contact your local Isuzu dealer or visit isuzu.co.uk

THE NEW GENERATION ISUZU D-MAX. IT JUST WORKS. CALL 03303 335126 OR VISIT ISUZU.CO.UK TO BOOK A 48 HOUR TEST DRIVE *3.5 tonne towing applies to all 4x4 models. **125,000 mile/5 year (whichever comes first) warranty applies to all new Isuzu D-Max models. Terms and conditions apply. Visit isuzu.co.uk

TVD

NEWS

Garages need to give van operators more useful info, says FleetCheck Current checks dismissed as being of limited practical use for trade van users

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afety checks carried out by dealers when servicing vans need to provide more useful information to fleets, says FleetCheck.

The fleet software specialist says that the current checks, which tend to use traffic light or estimated percentage

wear indicators, are of limited practical use.

Peter Golding, managing director at FleetCheck, said: “We are all familiar with the kind of one-sheet vehicle safety checks that are handed to you when you collect a vehicle after servicing, showing items such

as tyre and brake pad wear.

“What is not well-known about these documents is that they actually have a legal significance. Health and Safety guidelines mean that any notification of a vehicle fault needs to be acknowledged and addressed by the fleet.

“However, the problem is – and we speak to fleets regularly who complain about this – that the information provided is of very limited value. Take brake pads, for example.

“The dealer may report to the customer that these are 70% worn but they give no indication to the fleet about when they are likely to actually to need replacing.

“They present the fleet with a Health and Safety problem but no solution.”

Peter said it would be relatively simple for the dealer – with the backing of its franchise manufacturer or an independent expert body – to estimate the

likely fail date or mileage based on their experience of the vehicles in question and, for the sake of safety, to use a worst case scenario when making their appraisal.

“I have owned and run dealerships myself and had many conversations with dealers about this issue. They need to start giving more useful information to fleets by, instead of just saying that the pads are 70% worn, stating clearly that they are likely to need checking again or replacing in an estimated three months or 5,000 miles, for example.

“This would be genuinely useful information for fleets and, of course, would be of advantage to the dealer, who is much more likely to capture the work that has been flagged up if there is a timescale indicated.

“This applies especially to jobs such as tyres and pads that many dealers tend to lose to fast-fits.”

Safety concerns voiced over plans for extended MoT times Concerns over safety mean that vans should be excluded from the Government’s new consultation on extending the first MoT to four years. So believes FleetCheck, one of the UK’s leading fleet software and management companies, which is planning to make an official submission to the Department for Transport The Government has asked for industry feedback on various options listed in its consultation document, including whether Class 4 and 7 vehicles – effectively all vans up to 3.5 tonnes – should be included in any future change.

Peter Golding, managing director,

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said: “The argument for extending the first MoT check is that vehicles are now much better made than they were even a few years ago. This is true but ignores the punishment that many vans undergo, which tends to be greater than cars.

“On a home delivery fleet, for example, it is not unusual to find a four-year-old van that has already covered 200,000 miles or more, which represents a huge amount of wear and tear being placed on a vehicle without an official safety inspection taking place.

“There is data from the DVSA showing that almost half of Class 7 vans fail their MoT at three years, so extending the test

to four seems almost reckless.”

Peter said that the thinking behind the Government consultation seemed to assume that all fleets were subjecting their vans to regular and rigorous safety inspections.

He said: “We believe that there are major safety questions to be answered.

By the time a van has covered a six figure mileage, it is not just wear items like tyres, brakes and bulbs that can be problematic but major components.

“Certainly, for this reason, we will be arguing that vans under 3.5 tonnes should stay within the current MoT regime.”

THE• FUSO• CANTER• 7.5T• SELF-CHARGING• ECO• HYBRID• IS• PERFECT• FOR• STOP• GO• DRIVING•

STOP and GO driving can be a real challenge for multi-drop operations such as yours. That’s why we designed our new truck with a clever parallel hybrid drive. So every time you brake, energy is recovered and stored in the batteries for use by the electric motor. And every time you accelerate, this stored energy assists the combustion engine so you consume less fuel. Call 0800 055 6050 to book a demonstration drive with your local Mercedes-Benz dealer. Or visit canter.co.uk/eco_hybrid to find out more.

TVD

NEWS

Survey finds the best and worst places to insure a van

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Areas within the M25 fare worst of all for high premiums

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ew data from van insurance comparison site, The Van Insurer, has revealed the areas of the British Isles where van drivers are paying the most, or the least, for their van insurance.

The Van Insurer analysed 3.4 million quotes provided through their online system over the last three years, to February 2017, which reveals that van drivers in some areas are taking a huge financial hit when it comes to van insurance, compared to other parts of the British Isles.

Of the 20 most expensive postcode areas highlighted by the data, 15 of them fall within the M25, with another just outside.

The other four most expensive areas are in the North West of England. The cheapest places for van drivers to insure their vehicles include many of the least populated parts of the British Isles, but also some sizeable towns and cities.

The area with the most expensive van insurance is East London, with an average annual

MOST EXPENSIVE AREAS Area Av premium £ East London 1,970.60 East Central London 1,851.90 North West London 1,802.43 Ilford 1,727.43 North London 1,722.07 Southall 1,661.81 West Central London 1,594.70 South West London 1,571.54 South East London 1,547.30 West London 1,503.77 Harrow 1,487.20 Liverpool 1,468.61 Twickenham 1,351.10 Croydon 1,308.84 Sutton 1,303.93 Manchester 1,300.12 Oldham 1,286.85 Romford 1,273.17 Slough 1,268.15 Bolton 1,260.22

CHEAPEST AREAS Area Av premium £ Isle of Man £360.69 Jersey £435.96 Dumfries £449.90 Outer Hebrides £481.45 Exeter £486.77 Kirkwall £488.83 Galashiels £491.52 Truro £500.31 Inverness £511.86 Torquay £569.41 Llandrindod Wells £574.71 Hereford £599.11 Canterbury £607.02 Aberdeen £610.35 Dundee £611.38 Lerwick £623.44 Ipswich £623.59 Llandudno £627.09 Kirkcaldy £640.70 Norwich £641.05

premium cost of £1,971.

This is more than five times the cost of the annual premiums for van driving residents of the cheapest area, the Isle of Man, who pay £361 a year on average.

David Hort, from The Van Insurer, said: “Van drivers using our online quote system get the cheapest quotes available from

the insurance providers on our panel but, for drivers living in some places, such as Greater London or some North West towns and cities, the chances are that their van insurance costs with any provider will be some of the most expensive in the British Isles, when comparing a like for like quote with drivers from many other

Some individuals, especially younger van drivers, can be at a big disadvantage money-wise just because of where they live and work cities and towns. Other factors that can have an impact on van insurance premiums include the age and experience of the driver, and the make, model and value of the vehicle.

“There are several ways that van drivers can help to bring down their insurance premiums over time, such as building up a no claims bonus.

“However, some individuals, especially younger van drivers, can be at a big disadvantage money-wise just because of where they live and work.

“Our mission is to help drivers find the cheapest van insurance quotes possible for them, regardless of where they are based.”

TomTom Telematics signs up its 700,000th customer TomTom Telematics has announced that it has surpassed 700,000 subscriptions to its connected car and fleet management solutions (FMS). With over 46,000 customers, this cements the company’s position as Europe’s leading FMS provider.

Over the past few years, TomTom has seen double-digit growth as a result of its on-going commitment to innovation and its sustained investment in R&D. At the centre of this is the company’s Software-as-a-Service solution Webfleet, which allows fleet owners to manage

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vehicle fleet data effectively in their businesses. Our focus on innovation is one of the core drivers of the growth we have seen in our business,” said Thomas

Schmidt, managing director of TomTom Telematics.

“We currently stand on the verge of an exciting new era for the fleet management industry. The rise in vehicle connectivity is going to transform the way fleets operate.

“Together with our partners we want to create new apps, solutions and integrations that will offer innovative benefits to customers in any industry, operating any type of vehicle fleet. This helps them to reduce costs and increase efficiency, which in turn can have a tangible effect on their business’ profitability.”

NEWS

TVD

Schmitz Cargobull expands into light commercial vehicle market Europe’s biggest trailer manufacturer Schmitz Cargobull is expanding its product offer to include bodies for light commercial vehicles for the first time as part of a new focus on ‘last-mile’ logistics.

The new V.KO DRY van bodies have been specifically designed to meet the challenges faced by suppliers and service providers from the booming online home delivery market, providing efficient urban goods transport with low maintenance requirements.

Alan Hunt, managing director, Schmitz Cargobull UK and Ireland, said: “We’ve got decades of experience in box body

and dry freight trailers and we’re a flexible business that pre-empts market changes.

“The growth in online shopping has turned our attention to last-mile logistics and we’re keen that operators of light commercial vehicles can benefit from our trademark light and robust build quality that offers huge potential to reduce costs.”

Schmitz Cargobull’s V.KO DRY van bodies will be supplied as modular kits to European commercial vehicle OEMs, and can be built by two people within two hours. The box body kit consists of completely new custom-developed GRP sandwich panels with a PU foam core. At

just 20mm thick, the panels are light yet robust, meeting the DIN EN 12642 Code XL standard for maximum load security.

Van drivers claim the job is making them ill

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Survey lifts the lid on the pressures faced on the roads

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lmost two-fifths (39 per cent) of UK van drivers say the stresses of the job have a negative impact on their personal lives, according to new research.

The study, conducted by TomTom Telematics, lifts the lid on the pressure drivers face as a result of challenging work schedules. Almost a quarter (24 per cent) claim daily job schedules always put them under excessive time pressure, while a further 23 per cent say it happens regularly.

The consequences of this should make worrying reading for businesses. Fifty per cent of drivers say time pressures result in turning up late for job appointments, while 23 are caused to speed or drive less safely and 17 per cent cut corners or spend less time on jobs.

“Van drivers perform a crucial function within the British economy, but there is a danger they will not be able to fulfill this role effectively if they are forced to work under excessive

Van drivers perform a crucial function within the British economy, but there is a danger they will not be able to fulfill this role effectively if they are forced to work under excessive pressure

Almost a quarter claim daily job schedules always put them under excessive pressure

pressure,” said Beverley Wise, director UK and Ireland at TomTom Telematics.

“The stereotype of the reckless ‘white van man’ is an unfair one. Drivers appear to go to serious lengths to get the job done – to the extent their personal lives suffer – so it is clear they need appropriate support to operate as safely and efficiently as possible.”

The research also found only

28 per cent of drivers regularly take their full, contractual lunch break.

Furthermore, 27 per cent of drivers are regularly unable to complete daily job schedules.

Contributory factors included traffic-related delays (cited by 42 per cent), excessively demanding work schedules (19 per cent) and bad planning by the office (11 per cent).

Beverley added: “Increased

staffing levels may not be an option for many businesses, especially in testing economic times, but technological aids can help to alleviate time pressures on drivers. Up-todate traffic data and historic journey times provided by telematics can contribute to dynamic planning processes that ensure daily schedules are optimised. This means planning can account for expected congestion to help arrange jobs at times when its impact is minimized and ensure each job is allocated to the most appropriate driver.”

13 TVD lssue 30 2017

BUSINESS NEVER LOOKED SO GOOD

VIVARO LIMITED EDITION NAV The Vivaro Limited Edition NAV looks the business, and is the business. With touchscreen satellite navigation to keep you on track and 17” alloy wheels to make the right impression, it’s the real deal.

Call 0345 740 0777 or visit www.vauxhall.co.uk/vivaro

COMMERCIAL VEHICLES The Wheels of Business Official Government Test Environmental Data. Fuel consumption figures mpg (litres/ 100km) and CO2 emissions (6.9) - 47.0 (6.0). CO2 emissions: 178 - 155g/km.# #Fuel consumption information is offi cial government environmental data, tested in accordance with the relevant EU directive. Offi cial EU-regulated test data are provided for comparison purposes and actual point in time. Correct at time of going to press.

(g/km). Vivaro Panel Van range: Urban: 35.3 (8.0) - 40.9 (6.9), Extra-urban: 42.8 (6.6) - 51.4 (5.5), Combined: 40.9 performance will depend on driving style, road conditions and other non-technical factors. General Motors UK Limited t/a Vauxhall Motors reserves the right to change, amend or withdraw this offer at any

Trade Van Driver Proud winnerS 7 1 0 2 ds

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Van of the Year/ Best Large Van Best Medium Van Editor Matthew Eisenegger hands the trophy for the Crafter to Carl zu Dohna, director at Volkswagen Commercial Vehicles

Volkswagen Crafter Volkswagen Transporter Judges’ Comments: “Even before going on sale, the Crafter has been hailed as a winner.

New from the nuts and bolts upwards, it’s a quantum leap forward over the old Crafter in terms of technology, build quality and safety and is set to ensure Volkswagen’s continuing success among trade van buyers.”

Transporter T6: “Impeccable handling, functional design, wellthought-out load areas and the best residual values of any van, make the new Volkswagen Transporter T6 a worthy winner.”

Best Conversion Range Best Newcomer

Citroen Ready To Run Citroen Dispatch

Judges’ Comments: “We were won over by the quality and value for money of the Relay Ready to Run range of tippers, dropsides and Luton vans, which have the added benefit of being available ex stock with the peace-of-mind provided by a full Citroën factory warranty on both chassis and conversion. The Ready to Run Specialist range also impresses with its wide choice of temperature-controlled vans, minibuses, glass carrying vehicles and other bespoke conversions for all models in the Citroën LCV range.”

Citroen Dispatch: “The Dispatch is Citroen’s new medium panel van contender and it’s fresh from the nuts and bolts upwards. With stylish exterior looks, a range of new safety features and best-in-class fuel economy figures, it’s a worthy winner of this title.”

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Citroen’s head of commercial vehicles and business centre operations Jeremy Smith collects his trophies from editor Matthew Eisenegger

nnerS get their trophies Best Large Trades Van Best Small Van Smiles all round as Owen Gregory, Ford of Britain fleet director, collects his trophy from our editor

Ford Transit Ford Transit Connect Judges’ Comments: “A household name, the Transit forms part of the English language. Ford has not rested on its laurels and keeps making the Transit better and better, even after 51 years.”

Ford Transit Connect: “For many trades that work in domestic properties, having a vehicle with lots of space but enclosed in a car-equivalent footprint is imperative. The Transit Connects all – and a lot more beside.”

Best City Van

Fiat Fiorino

Best Traders’ Choice

Fiat Talento Judges’ Comments Fiat Fiorino: “Fiat’s functional approach to the design and practicalities of a small commercial vehicle make the Fiorino the perfect tool for trade users who need a small van for city use.”

Editor Matthew Eisenegger hands Fiat’s trophies over to Richard Chamberlain, Fiat Professional head of LCVs

Fiat Talento: “Brand new for this year, the Talento is Fiat’s medium panel van replacement for the old Scudo and ticks all the boxes for traders who need a stylish, comfortable van which will transport five cubic metres or so of cargo.”

17 TVD lssue 30 2017

Trade Van Driver 2017 ds

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Best Builders’ Truck

Isuzu Grafter

Judges’ Comments: “In the eyes of the judging panel the Isuzu is everything any business needs that is looking for robustness, ease of access. Plus the award-winning sales and aftersales customer service programme ‘CARE’ makes the Isuzu Grafter a clear winner for the sixth successive year.”

Isuzu Truck UK’s managing director Pete Murphy and Noriko Ishida from Isuzu Motors Ltd receive the award from TVD’s editor Matthew Eisenegger

Best Security Product Judges’ Comments: “Security is a major problem for trade van operators who are continually at the mercy of thieves looking to steal both vehicles and their contents. Locks 4 Vans offers a set of solutions that will help combat the criminals and so deserves every praise for its efforts.”

The Locks4Vans team proudly show off their trophy at the CV Show

18 TVD Issue 30 2017

Locks4Vans

Best Lifestyle PickUp Judges’ Comments: “New for this year, the Hilux is the smoothest handling vehicle in its class, driving just like a big car but also capable of handling extreme terrain.

An all-round winner in our book”

Best Heavy Duty 4x4 Lloyd Bonson, Fuso product manager, receives the trophy from editor Matthew Eisenegger

Best Workhorse PickUp Editor Matthew Eisenegger on the Isuzu stand at the CV Show to hand over the trophy to William Brown, general manager at Isuzu UK

Toyota Hilux Editor Matthew Eisenegger hands over the trophy to Gareth Matthews, Toyota GB LCV manager

Fuso Canter Judges’ Comments: “Many operators require a vehicle that can deal with extreme conditions and the Fuso Canter 4x4 offers that solution and more. Off-road ability combined with functionality make this feisty off-roader the judges’ choice.”

Isuzu D-Max Judges’ Comments: “A hardworking, gutsy performer, the Isuzu D-Max offers robustness, as well as class, plus incredibly low cost of ownership figures.”

19 TVD lssue 30 2017

Trade Van Driver 2017 ds

ar aw

Best Vehicle 3.5-7.5 tonnes

Judges’ Comments: “Being built on a ladder chassis sets the Iveco Daily apart and for trade operators that need rear-wheel drive, combined with a robust build quality, it proves the ideal solution for heavyweight usage.”

Best Newcomer Judges’ Comments: “The Expert is Peugeot’s new medium panel van contender and it’s fresh from the nuts and bolts upwards. With stylish exterior looks, a range of new safety features and best-in-class fuel economy figures, it’s a worthy winner of this title.”

Editor’s Choice: Mercedes-Benz Sprinter Judges’ Comments: “Yet again the Mercedes-Benz Sprinter is a winner, both on build quality and the exceptional warranty, which make it a firm favourite.”

Best Small Trades Van: Mercedes-Benz Citan Judges’ Comments: “With mileages increasing for the professional tradesperson, a greater burden is being placed on the vehicles. Also, greater consideration is being given to warranty periods and cover. IThe Mercedes-Benz Citan, which is supplied with a three-year unlimited mileage warranty, offers the ideal solution to the professional trades who are covering greater distances.”

Best Alternative Fuel Van: Nissan eNV200 Judges’ Comments: “In this changing eco-world we live in, 20 TVD Issue 30 2017

Iveco Daily Stuart Webster, MD of Iveco UK, receives the award from editor Matthew Eisenegger

Peugeot Expert Editor Matthew Eisenegger hands over the award for best newcomer Louise Neilson, Peugeot head of business sales

Nissan has totally embraced cutting edge technology and has given its knowledge and experience to the commercial vehicle world in the form of the eNV200.”

Best Trade Van Range: Vauxhall Judges’ Comments: “Small, medium and large, plus many permutations of these, the Vauxhall commercial range has transport solutions for all the professional trades. For businesses that operate a single-brand policy Vauxhall has it all.”

Best Van Accessory Provider: Fleetshield Judges’ Comments: buying the best quality accessories is important for trade van users – and they can’t get any better than opting for those on offer from Fleetshield. A worthy winner indeed.

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TVD

NEW to us

Both Transit and Transit Custom now get a full six-speed autobox wth a manual mode in which gears can be selected by a button on the side of the gear lever

~ These upgrades should theoretically keep business users looking in Ford’s direction until something brand new comes along

new ford transit variants Ford relaunched its entire van range within the space of two years between 2012 and 2014 in a bold – and hugely expensive – move to keep the blue oval ahead of its rivals

T

he ploy appears to have paid off, as latest sales figures show Ford taking a staggering 34% of the van market up to 3.5 tonnes gvw, well ahead of No2 contender Volkswagen, on 11%. That effectively means one in every three vans sold in the UK is a Ford.

But there’s a problem. Assuming that van replacement cycles run on average every 10 years, Ford is now standing by launchless as most of the other major players merrily reveal fresh new models to the van buying

22 TVD Issue 30 2017

public. The problem has been solved, in part anyway, with the launch of a host of new variants of the existing four Transit grades. This should theoretically keep business users looking in Ford’s direction until something brand new comes along.

We were invited to try out some of these new tempters at a ride and drive day on the eve of the CV Show at the NEC in Birmingham – and came away re-affirming that when it comes to fleet offerings for commercial users,

NEW to us

TVD

BEHIND THE WHEEL the range from Ford is just about unbeatable.

All Ford’s LCVs, apart from Ranger, now comes with a Transit moniker – Transit Courier, Transit Connect, Transit Custom and Transit itself. Now in addition to these basic models, we have such niche extras as the Transit all-wheel drive for tough terrain, the Transit Custom Sport, Transit Custom Tourneo with air suspension and the Transit Connect Sport.

But perhaps the biggest advancement in Ford’s armoury comes with the news that both Transit and Transit Custom will now be available with sixspeed auto gearboxes.

Costing around £1,200 more than their manual counterparts, these models are available with both 130PS and 170PS engines and also include a stop-start facility as standard along with 16in wheels in place of the usual 15in ones.

Auto boxes are becoming more and more common in vans nowadays, especially for delivery fleets which sometimes carry out hundreds of drops in one day.

Not only is engine wear and tear reduced but, importantly, driver fatigue is minimised too. We tested

this new transmission device on a 3.5-tonne LWB hiroof Transit, mated to the lower powered engine variant and were left hugely impressed by the slick, seamless changes and the quiet businesslike manner in which this van transports itself.

It’s a lusty performer, so urban fleets will certainly have no need for the 170PS variant, while even those who eschew auto boxes will be satisfied as there’s a manual mode too, in which gears can be selected via a push button on the side of the gearstick.

Some buyers may scoff at the idea of coughing up £1,200 extra for vans with auto boxes but if the experts are correct, which they generally are, these vehicles will be increasingly appearing on the market. Bear in mind too, that second buyers are increasingly looking for creature comforts such as this, so that £1,200 could well be recouped when the van is sold.

Second new model on test was the Transit Custom Sport – and while this is not exactly the fleetiest van in the Ford range, it will certainly turn a few heads on the streets, with lots of eye catching bling, shiny metallic paint and a couple of racey looking stripes to set it aside from the more mundane models. And if the general public are looking at this van, they’ll also be catching site of any advertising that’s on the side of it too.

Once again out test model was the top powered 170PS version and it was a shame we tested it after trying the bigger Transit with the auto box as having got used to those smooth changes, the manual seemed almost agricultural in comparison.

Ford Transit Custom Spot is a right bobby dazzler

Air suspension gives Tourneo an oh-so-comfortable ride Another new model which left us with no doubt that the blue oval is still pulling ahead of the rivals is the new Transit Custom Tourneo complete with eight seats and rear air suspension for a truly opulent ride experience.

It’s not exactly cheap at £26,895 exVAT but you get an awful lot of bangs for you bucks, including smart alloy wheels, colour body side mouldings and air-

conditioning for the rear of the vehicle.

Single seats at the front complete with armrests are complemented by a smart set of two rows of three in the rear, all looking and feeling as though they could have come straight out of a sports car.

The seats can be folded, flipped or removed, depending on how many people are being carried versus how much luggage they have to carry and while our

test vehicle featured a manual gearbox, this variant is available with the aforementioned auto box too, much more in keeping with its upmarket feel.

With 170PS on offer, this van simply flies along. In fact we’d say it is too powerful for most business purposes, but with the added air suspension, the ride and handling is simply streets ahead of anything the bog standard version can deliver.

23 TVD lssue 30 2017

TVD

on test

volkswagen amarok V6

~ The biggest change is the addition of a stonking 3.0-litre turbodiesel powerplant

Volkswagen’s upgraded off-roader features new looks and a 3.0-litre V6 powerplant offering up to 224bhp.

Impressive? You bet! John Threadgold reports

W

hen the Volkswagen Amarok first burst on to the 4x4 truck scene back in 2011, it certainly moved the goalposts in terms of on-road smoothness and drivability, leaving the other contenders with a great deal of catching up to do.

Manufacturers such as Ford, Toyota, Mitsubishi and Nissan have been busy improving their off-roaders since then and most of these new models are almost carlike to drive on road, while still being capable of mudplugging way past the capabilities of most drivers.

Volkswagen has replied with an upgraded Amarok

24 TVD Issue 30 2017

which, while not exactly a quantum leap forward over the old model, does offer some nice touches to keep things fresh and exciting for potential buyers.

Big changes We say exciting because the biggest change is the addition of a stonking 3.0-litre turbodiesel powerplant which offers a gut-wrenching 224 bhp and 405lb-ft of torque via an eight-speed auto box, making it the most powerful 4x4 on sale in the UK at present by far.

For firms wanting a workaday off-roader, this vehicle

on test

TVD

BEHIND THE WHEEL

Verdict Gut-wrenching power, more safety systems that you can shake a stick at and legendary build quality.

Once again Volkswagen leads the field probably won’t fit the bill at all – but it may well be of interest to company car drivers looking for a way to cut down on their benefit-inkind tax bills or high-end firms that want to show off to their customers with some fancy wheels maybe.

For slightly more utilitarian work, the unit also comes with a power output of 204bhp and later in the year there will be a base 163bhp manual offering, although even this model comes at a hefty £26,225 ex-VAT.

Three levels Three spec levels are available – Startline, Trendline and Highline, plus there will be a special limited run Aventura model offering various bits of extra spec.

While the new engine is the biggest change for new Amarok, there are several other upgrades and improvements too. Outside there is a new front bumper and radiator grille, new alloy wheels – a choice of 17in, 18in or 19in – while the cab features a new dashboard and a fresh touchscreen unit which incorporates all kinds of hi-tech fangle-danglery such as app connect which mirrors the driver’s mobile phone.

On the safety front the new model has four airbags, Volkswagen’s own automatic post collision braking system which reduces the severity of an accident, Park Pilot which automatically parallel parks the vehicle and a rear view camera.

The Amarok is certainly a head-turner and a vehicle which will give the fleet that uses it an upmarket

appearance. We tested the 224bhp Aventura version (priced at £31,995 ex-VAT) both on smooth A roads, bumpy back lanes and on a pukka off-road course and the Amarok proves exactly what we expected from this premium manufacturer – i.e. superb build quality, every aspect of the vehicle weighted just right, carlike on-road drivability and the ability to laugh at even the toughest terrain.

The German manufacturers seem to have a knack of making vehicles in a way that the rest of the world can only aspire to.

The eight speed gearbox provided seamless changes while with such a lot of power on offer this truck was never going to struggle. Once on the off-road section we felt that we might succumb but our instructor warned us to keep the right foot down and in the end the sheer amount of torque on offer saw us on our way again.

The Amarok is loaded down to the gills with safety devices too numerous to mention so we really didn’t have to do a lot to get the truck round what was a pretty tough course.

It felt as though it would have gone round on its own quite Gross vehicle weight (kg): happily had we Power (bhp/rpm): let it. Our only Torque (lb-ft/rpm): problem with Load volume (cu m): a vehicle like Payloads (kg): this is that is it Comb fuel economy (mpg): looks too good CO2 emission (g/km): to take into the Basic price (ex-VAT): mud.

TECH SPEC

3,290 224/4,500 405/2,750 n/a 1,114 36.2 204 £31,995

25 TVD lssue 30 2017

TVD

dashcams

Get the lowdown on choosing the right dashcam for your vans

~ Many companies are now adopting this technology for their vehicles to safeguard themselves, staff and general public when involved in daily duties

There are any number of cheap products on the market at present, but van operators need a professional quality product

I

n this day and age we are all aware we are on camera a great deal of the time and that this footage can keep us safe and help prosecute those who are at fault.

Many companies are now adopting this technology for their vehicles to safeguard themselves, staff and general public when involved in daily duties. With a great deal of products & services on offer, it can easily confuse the fleet operator and driver alike.

Dashcams, as they are being increasingly known, and the technology involved, have developed a great deal over the past 10 years (yes they’ve been around that long!) and now the inevitable cheap buy on a petrol station forecourt product is available alongside quality, high specification devices laden with the latest technology.

So what should we buy? And for how much?

A dashcam will help keep van drivers safe on the roads

Having tested, and generally used a fair few dashcams over the past couple of years, our key points are these: l Full HD is now mainstream so make sure the unit is 1080p l Viewing angles should be obvious, but make sure it’s suitable for your vehicle. 140° and higher is ideal for

larger windscreens. l Does it auto-loop? All good dash cams do. The older footage is overwritten. l Shock sensor & Event Folder. Simply when an impact is detected, that footage is stored (not overwritten) in an event folder for later examination. l GPS. Ideal if you drive on your own. The GPS data, time, speed, location is embedded onto the footage as further evidence of what happened in the case of a crash. l What does it come with? SD card? 12v/24v power?

Leads? Brackets? l Is it portable? Do you need it to be?

Many well-known manufacturers now produce dashcams as well as some companies you may not have heard of.

We currently have a new product from Snooper, who you will know from their Truckmate satnavs and speed camera location products. The Snooper DVR-5HD is a dual camera system for covering two points of view with 1080p HD footage for both cameras. So far we like very much the quality of the video, the GPS location data, 3in screen and the fact it comes ready to go out of the box.

Log on to: www.snooper.co.uk for details 26 TVD Issue 30 2017

xx TVD lssue xx 2017

TVD

talking vans

road rage takes many forms You’d think a blue badge would protect you from problems. Some chance, says Trevor Gehlcken

S

~ In this world where fewer and fewer people seem to care about anyone but themselves, many ablebodied drivers simply ignore the signs and park where they want

ince my partner was diagnosed with Parkinsons Disease some 17 years ago, quite a lot has altered in my life, as you can well imagine. I’m not going to go into all the problems we face together in the health department as this is a van magazine, not a medical journal.

But there’s one thing that has cropped up time and time again that certainly does affect our readers – and I’ve called it Blue Badge rage.

It was 10 years ago that Linda finally got her blue badge and I was looking forward to being able to park in various places in town in peace, thus avoiding the problems of walking too far – and of course I was looking forward to parking for free as well, to be honest.

Being a van tester, I spend most of my time behind the wheel of commercial vehicles – and, oh boy, was I staggered by the response to my parking a 3.5-tonne van in a disabled space!

Various old groaners over the years have grabbed me to rail against my taking up space reserved for disabled people and despite pointing out Linda’s various medical problems – and pointing out that I had every right to park there –­ they didn’t seem to understand.

How disabled do you have to be?

One of the problems is that Linda doesn’t actually LOOK disabled. I mean she isn’t in a wheelchair or anything. But of course disability takes many forms – and a lot of those forms aren’t immediately obvious.

But the other problem with blue badge parking spaces is that in this world where fewer and fewer people seem to care about anyone but themselves, many able-bodied drivers simply ignore the signs and park where they

want. What prompted me to write this piece was after trying to park at Birchanger Services on the M11 the other Sunday afternoon, only to find all the blue badge spaces full – one space of which was occupied by the van in the picture below, which was – as you can see – not displaying a blue badge.

Fizzing angry I was so annoyed about having to park on the other side of the car park and drag Linda across to the toilets that I took the photo on my phone and vowed to take the matter up with this driver’s boss via email.

I received a very nice reply back, in which the company said they had remonstrated with the driver and told him not to do it again – and I couldn’t ask for more in fairness.

So the aim of this article is to urge all you van drivers to just stop and think when you are out on the roads, and maybe give a thought or two for people less able than yourselves.

But it’s not only that...

The other point to make is that while you are driving around with your company name on the side of the van, you are responsible for that firm’s reputation as well.

Whether it’s parking in a blue badge space or thrashing down the outside lane of the M1 at 100mph, your company logo is there for all to see – and the reputation of that company can soon turn to merde, can it not?

OK, I’ll now get off my soapbox – I’ve said my piece.

But please – just think before you act in future.

Caught in the act – parked in a disabled parking space and no blue badge in sight

28 TVD Issue 30 2017

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Do you recognise this man?

Perhaps not.

His name is Chris Craggs, CEO at McFarlane Telfer, and he recognises the importance of an efficient, compliant and, above all, a safe fleet of vans.

That’s why he’s a member of FORS – the Fleet Operator Recognition Scheme. And he’s also achieved Silver status, meaning that specifiers and contractors want to get to know him better.

Isn’t it time you were recognised, too?

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