HELPFUL I NFORMATION

Studio Arts

MEMBER NUMBER

Viewing Smithsonian Associates Online programs on Zoom

If you have not yet downloaded Zoom go to www.zoom.us/download and download the latest version of the Zoom desktop application.

Because Internet speeds vary, try to use a hardwired internet connection (ethernet cord) to your computer. Limit the number of devices and close other applications in use while viewing, and avoid any high bandwidth activities.

You will receive two emails after registering for a program: The first is an immediate automatic confirmation of your purchase from CustomerService@SmithsonianAssociates.org and a second one from no-reply@zoom.us at least 24 hours prior to the program date with a link to your online program on Zoom.

Click the Zoom link sent to you via email (“Click Here to Join”). It will automatically open a web page asking you to launch the Zoom application. Click “Open Zoom Meetings.”

Once the meeting is open in Zoom, maximize the window by clicking “Enter Full Screen” in the top right corner. Also, make sure your speakers are on.