MISSION SAN JOSE HIGH SCHOOL
VOL. 53 NO. 4
December 21, 2017
41717 PALM AVENUE, FREMONT, CA 94539
Investigative Report: School Internet By Shiantel Chiang, Rishi Chillara, Julia Park & Maggie Zhao Staff Writers
TEACHER SURVEY
THE ISSUE Slow and spotty Wi-Fi has been a source of frustration for many at MSJ. The Smoke Signal investigated the cause of these issues and the steps being taken to resolve them. This investigative report explains the technical details of MSJ’s current Wi-Fi network system and how other schools manage their Wi-Fi and network update projects. It also recaps recent changes and future plans for MSJ’s network system.
“My main issue is not being able to reliably use the chromebooks in the class and the iPads because that many students on the internet overwhelms the Wi-Fi in the room.”— Anatomy Teacher Lauren Ware-Hartbeck (M-Wing)
RECENT CHANGES
To support an increasing number of device connections, FUSD installed 19 new access points. During Phase 1, they purchased WAPs that will be placed in every classroom to accommodate 35 to 50 devices at a time once the new network is installed. Other WAPs will be placed outside classrooms to help prevent Wi-Fi usage overload. FUSD Chief Technology Officer Joseph Siam said, “The new [WAPs] are able to support the new wireless speed standard, and they’re able to handle more simultaneous connections.” In addition, FUSD purchased fiber optic cables to replace the outdated volunteer-installed cabling from 1995’s NetDay. The new cables are intended to increase the capacity of the LAN and WAN networks from one to 10 gigabits. In Phase 2, all new WAPs and cables were installed, along with new network switches with uninterrupted battery supply. Both the new WAPs and network switches are from Cisco Systems, which, Siam says, “... will be more reliable as the equipment is designed to work together. The [existing] Ruckus and Hewlett-Packard equipment are not necessarily designed to work together.”
What do you do if you have trouble connecting to the Wi-Fi? (Choosing all that apply) 59%
54% 44%
42%
In response to MSJ teachers’ concerns about the Wi-Fi network speed and reliability, AP Physics Teacher Peter Geschke, an alternate representative for Fremont Unified District Teacher Association (FUDTA), an organization that represents the interests of Fremont teachers, created and released a survey on October 26 asking for teachers’ feedback on their experiences with the Wi-Fi network. The optional survey received 41 responses. Following the survey, the nine MSJ FUDTA representatives requested a liaison meeting to discuss the survey and its impacts, which was held on November 27 with MSJ administration representatives, the full liaison committee, and two invited guests from the FUSD Information Technology (IT) Department. During this meeting, the survey’s results were presented, highlighting staff concerns to the district’s IT team, who subsequently explained MSJ’s current network infrastructure and how network issues are to be resolved with a new network system.
*The results from the graphs below are gathered from the teacher survey conducted by AP Physics Teacher Peter Geschke (see TEACHER SURVEY). The form was released on October 26, and collected a total of 41 responses.
7% 10% 17% 19%
OTHER SCHOOLS
Other FUSD schools are undergoing their own Wi-Fi Upgrade Projects. Similar to MSJ, Irvington High School temporarily increased the number of access points on their campus last spring to support more devices at school before the new network is in place. Once network equipment is installed, the access points’ bandwidth will increase from 300 megabits (Mb) to around 3800 Mb. In addition, new fiber optic cables, replacing the older copper cables, were pulled from their school site to the district over the summer in preparation for installing the new network and equipment. Other schools, such as Robertson and John F. Kennedy High School, have already completed their Wi-Fi upgrades. Similar Wi-Fi upgrades are being planned at all school levels.
Which of your work tasks are always, frequently, or sometimes negatively impacted by your lack of a connection to the Wi-Fi? 85%
Entering grades
66%
Sending emails Connect via Ethernet Connect via hotspot Complete work off site Other
20%
Taking attendance 20%
Wait
27%
68%
Printing
56% Utilizing devices for student use Saving documents
54%
80%
CURRENT TECH
FUSD Wi-Fi Upgrade Project Phase 1: ● FUSD purchases fiber optic cabling and WAPs Phase 2: ● FUSD Information Technology (IT) Support Install network switches and all network equipment purchased in Phase 1 Phase 3: ● FUSD IT Support and contractors transfer all existing devices to the new network
In the current system, Wi-Fi signals from one of six networks are sent to the nearest Wireless Access Points (WAP) that connect to a local area network (LAN), which is then connected to the FUSD wide area network (WAN). The WAN connects to the Internet Service Provider (ISP) provided by Alameda County Office of Education. Prior to May 2017, there were only 65 WAPs, supplied by According to the Sept. 22, Ruckus Wireless Incorporation, for more than 2017 edition of the Smoke 100 classrooms. The newer series of WAPs are Signal, the Measure E accompanied by two older series of Ruckus Bond approved in 2014 alWAPs, first installed in around 2007, although located $2,143,260 for MSJ the majority of the WAPs were installed later technology infrastructure than that. Classes such as B36 and Bπ are upgrades. Because FUSD already taking full advantage of the existing system by incorporating technology into their completed the WAN Update Project during May curriculum but have run into trouble from 2017, increasing bandwidth and speeding up the limited bandwidth of the access points. network access, MSJ was able to install new ethernet cabling for faster speeds and less network How often do you encounter difoverload. FUSD is currently working on the ficulty accessing the MSJ wireless Wi-Fi Upgrade Project, which will replace MSJ’s internet during school hours? network infrastructure with a new one. Phase 1 1-3 periods per week of the project has been completed within the 1-3 periods per day past two years. Phase 2 was recently completed More than 3 periods per week in mid-December, and Phase 3 is drafted to be More than 3 periods per day done by January 2018. The three phases include Never have trouble the replacement of all old network equipment, Only connect via a wired (eththe installation of new equipment in each wing’s ernet) connnection Intermediate Distribution Frame, and the transfer of all campus devices onto the new network.
FUSD PLAN
FUTURE PLANS During Phase 3, IT will remove old cabling and connect all devices to the new network. Cables specifically for the WAPs will be able to transfer a larger amount of data at a higher speed than the standard cables to prepare for future increases in network speed requirement. Phase 3 will also include the deployment of a new server with more storage capacity than the existing one. When the new system is in place, MSJ will reduce the number of Wi-Fi networks. Additionally, certain logins, such as a district login, will have priority for faster network speeds. There will still be a guest network for students with their own specific login. FUSD will also include upgradable components in the new cables and WAPs to avoid having to upgrade the entire system in the near future. Siam said, “We don’t anticipate to do this same project again for at least a decade-and-a-half to two decades. But in that time period, we do anticipate to be able to increase the network speed.”
“Ethernet (hard wiring) in [the] AWing is actually very good. Wireless goes down much more frequently though!”— AP Statistics Teacher Jan Frydendahl (A-Wing)
“My connection is frequently very slow, particularly with Illuminate, even when it ultimately connects. It is a great nuisance to try and take attendance on so unuseful and recalcitrant a system.” — English Teacher Cherylle Lindsey (P-Wing)
STUDENT USAGE
Wi-Fi connection issues may not solely be a network problem — student usage also impacts network connection. When students connect to a specific access point in one area, such as the P-Wing, they may still be connected to the same access point as they walk toward a different area, such as the N-Wing, which will result in weaker connection. MSJ IT Support Specialist Bryan Moremen said, “You’re not even using the resource, but you’re making it so that the person in that room doesn’t have that resource.” To prevent this from happening, students should disconnect their Wi-Fi when they are not using it.
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EMINEM REVIVAL ALBUM REVIEW
UPCOMING: WINTER BALL PHOTO COVERAGE
Eminem, one of the biggest titans in the rap industry, comes back with his latest solo offering, Revival. Check out the Smoke Signal’s review online!
The Smoke Signal will be sending photographers to Magic at Midnight — MSJHS Winter Ball 2017! The photos will post over the weekend. Go online to see if you were featured!
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VISIT www.THESMOKESIGNAL.ORG