Kerrville Area Business Magazine | December 2010

An official publication of the Kerrville Area Chamber of Commerce

Kerrville Area

Business

An Interview with Dr. Valerian Chyle

Issue 15 | DECEMBER 2010

3 1 4 4 5 IH 1 0 W e st | Bo erne,T X | 78006 www.m b b o erne.co m

OVER THE

RIVER & THROUGH THE

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mykerrville.org | 5

Kerrville Area

Business 9

Member To Member Discounts

10

Editor’s Note & Chairman’s Corner

12

New Members, Renewals, Anniversaries

14

Planning for Success-ion Part 2: Outside Issues

by Greg Richards

19

December Calendar

21

Business Barometer

22

Connections at the Chamber Mixer

26

28

Holiday Overeating The Gift that Keeps on Giving

by Dr. Zach Sumral & Cori Sumral Ribbon Cuttings

30

The Good Doctor An Interview with Dr. Valerian Chyle

by Mary Lee Gowland

38

JAHCGC Official Tournament Results

42

C.O.R.E. - Learn, Play, Balance

44

Kerrville Area Business CommunityNews

46

Member Spotlight: Grant Mein - Edward Jones

48

Career Fair Thank You!

49

Director’s Profile: Denny Foster Lemon Tree Cleaners

Kerrville Area Chamber of Commerce

Officers:

Bob Waller, Chairman of the Board, Broadway National Bank Mark Tuschak, Chair-Elect, Schreiner University Sue Steele, First Vice Chairman, Bank of the Hills Kyle Bond, Vice Chairman, Terminix Pest Control Brenda Beaty, CPA, Treasurer, Pressler, Thompson, PC Joe Herring Jr., Immediate Past Chair, Herring Printing Co.

6 | December 2010

Issue 15 | DECEMBER 2010

An official publication of the Kerrville Area Chamber of Commerce PUBLISHER Morgan Schooley morgan@mykerrvile.org Kerrville Area Chamber of Commerce Brian Bondy – President | president@kerrvilletx.com O: 830-896-1155 Advertising Morgan Schooley O: 830-285-4373 morgan@mykerrville.org Creative Director Drew Hand drew@mykerrville.org

Contact Kerrville Area Business 2733 Indian Wells Drive morgan@mykerrville.org 830-285-4373 Kerrville Area Business Magazine is published monthly by Uncle Frog’s Island, LLC. No reproduction in any form is authorized without the consent of Uncle Frog’s Island, LLC. Printed in the USA. All rights reserved. No responsibility is assumed for unsolicited submissions. Manuscripts, photographs, and other submitted material can be acknowledged or returned if accompanied by a self-addressed, stamped envelope. The content contained does not necessarily reflect the opinions and views of Uncle Frog’s Island, LLC or the Kerrville Area Chamber of Commerce. Uncle Frog’s Island, LLC, and the Kerrville Area Chamber of Commerce assumes no liability for misinformation, omissions, or errors.

Directors:

Stephen Anfinson, Kerrville State Hospital William “Bill” Beltrone, CPA Kim Clarkson, Kerr County Abstract Frank Dunlap, The Ray & Joan Kroc Community Center James Eastland, Camp Mystic­­­ Judy Eychner, Century 21 Malson Realty Denny Foster, Lemon Tree Cleaners Mike Graxiola, Kerrville Daily Times Trevor Hyde, Comanche Trace Tracy McCuan, Kerrville Public Utility Board Kent Mckinney, Guadalupe National Bank Scott Peschel, Fidelity Abstract & Title Co. Joe Piszczor, Peterson Regional Medical Center Linda Somerville, Security State Bank & Trust Ellen Williams, Kerrville Independent School District Delbert Wilson, Hill Country Telephone Cooperative

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Commercial & Residential service and repair Pipe locating & video inspection equipment Sewer and Drain cleaning Install and repair all types of plumbing fixtures • Toilets • Disposers • Faucets • Water heaters

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We live up to our name, FIRST in service!

Natural gas installation and repair New Construcion - Remodels

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mykerrville.org | 7

Commercial Retail/Office Space Available in Kerrville 1700 Sidney Baker 2500 +/- SF. Build to suit. Rental rate includes utiities and janitorial.

Space can be divided.

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1337 Bandera Hwy 2500 +/- SF Rental rate includes utilities and janitorial.

Located inside Ultra Fit Complex.

Some medical equipment included.

431 QUinlan 4,000 SF +/- Office Bldg.

13 private offices, + bullpen area, conference, kitchen

Earn FREE Mary Kay products!

Why cut skin care or makeup from your budget or sacrifice quality when you can earn FREE products throwing a Mary Kay party? Since I come to you, there’s no hassling with store crowds or parking or trying to find a salesperson. I can offer free samples and recommend the products tailored to your and each of your friends’ skin, styles and wallets!

Contact me to set up your party today. That’s Beauty on a Budget!

Norma Martinez

Sue Tiemann, CPM Commercial Realty Services & HCPM

Office: 830-792-5775 Fax: 830-792-5959 www.suetiemann.com 324 Clay Street | Kerrville, TX | 78028 Commercial/Residential Leasing; Commercial Sales and Investments; Commercial/Residential Property Management

Independent Beauty Consultant Norma.Martinez@MaryKay.com (830) 370-9776

with $200 in total sales and one booking

Diamonds and Colored Gems Designs in Platinum, Gold and Silver Appraisals S Estate Jewelry S Buyers and Sellers

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member to member

Member DISCOUNTS

discounts

Take advantage of the great savings offered to Chamber members only.

Hill Country Limousine Service, Inc LeMeilleur’s RV, Truck & Equipment

Repair Co., The Diesel Doctor 214 Peterson Drive, Kerrville, TX 78028 830-895-2888, rvrepair@ktc.com 10% off any preventative maintenance service performed.

Appointment required.

Tim Jones Signature Homes

154 G Street, Kerrville, TX 78028 830-896-8087 tim@timjonescustomhomes.com Free plan, designs drafting on home remodeling & custom building Hill Country ChapterAmerican Red Cross

333 Earl Garrett St., Kerrville, TX 78028 830-257-4677 vandenbergk@hccredcross.org 10% discount on any adult CPR and First Aid classes Davis Chiropractic - Dr. John W. Davis

208 Wesley Dr., Kerrville, TX 78028 830-257-3284 Dr_johndavis@yahoo.com Waive co-pay or 20% discount on initial visit

Copies Plus

130-C West Main St., Kerrville, TX 78028 895-7587, mail@copiespluskerrville.com 15% off any order $25 or more Texas Etc. - Wayne J. Este

1001 Junction Hwy @ Inn of the Hills Kerrville, TX 78028, 830-257-4300 10% discount on Jewelry, Art, and Gift Items. 10% discount on consigned items.

Hill Country Wine Tours

830-329-WINE www.hcwinetours.com Rates for Chamber Members are $50 per person, 3 person minimum (tasting fee not included)

P.O. Box 291152, Kerrville, TX 78028 896-1429, mpolden@ktc.com or maryolden59@msn.com $10 off per limo rental – 3 hour minimum, $10 off airport fare one-way Elks Lodge

The Elks Lodge Hall is available to rent for meetings, parties and special occasions. Published rental rate is $75 per hour, with a minimum of 3 hours.

Chamber members pay only $50, a 33 1/3% discount off regular price. Hall will accommodate 210 people. Tables and chairs available at no extra charge.

Stage with ample power sources for band or DJ. Kitchen and full service bar are available. For details call: Jim Keefe at 830-792-4377. “All proceeds help support the Elks Local Charitable Programs.”

Hill Country On Call

Texas Homeplans, LLC

dba Archetype Designs Mickey Thompson 815 Jefferson St. Kerrville, TX 78028 830 257-2311 betty@texashomeplans.com 5% off any Stock Plan by Texas Home Plans Partnership, LTD. We appreciate referrals. As a token of our appreciation, when the referred job is completed, we will award a restaurant gift certificate to the Chamber Member who has referred a client.

Kerrville Folk Festival

3876 Medina Hwy., Kerrville, TX 78028 830-257-3600, info@kerrville-music.com $200 off Small Business Package includes tickets, parking, & advertising.

Details at: www.kerrvillefolkfestival.com

317 Sidney Baker South, Ste 400-265 Kerrville, TX 78028 830-866-3000 www.HillCountryOnCall.com or info@hillcountryoncall.com One FREE Hour of Concierge/Personal Assistant Services with each Booking!

Please Call for Details. On call 365 days/year for your specific needs. No job is too big or too small. Licensed, Bonded and Insured.

TERMINIX

YO Ranch Resort & Branding Iron Restaurant

KERRBAY.NET

2033 Sidney Baker St. Kerrville, TX 78028 257-4440, www.yoresort.com or johnhelm@1859historichotels.com Offering a 20% discount to Chamber Members on sleeping rooms or meals in the restaurant. Not valid with other discounts. Please tell us you are using your member to member discount at the beginning of your reservation or meals.

First American Storage

2390 Memorial Blvd, Kerrville, TX 78028 895-2454, tricia@tonyroberts.us 1 month free on all new storage rentals

3100 Memorial Blvd Kerrville, TX 78028 257-8233 10% off pest control and/or Termite Services. New customers only.

Annual contract required.

830-257-8233 (Kerrville) 830-997-1930 (Fredericksburg) 830-796-3507 (Bandera) 888-522-9574 (Toll Free) 100 Guadalupe Plaza C3 Kerrville, TX 78028 info@kerrbay.net 25 Free eBay Listings for Business overstock or Merchandise Liquidation Clean & Shine

Sherri Baker 411 Harper Road Kerrville, Texas 78028 830-370-7223 25% off top to bottom clean, carpet shampoo or floor buffing or polishing and window cleaning

mykerrville.org | 9

It’s that time of year again, and it seems to get here quicker and quicker every year. I’ve been told that it has to do with getting older. While that may be true, I’m more inclined to believe it has a lot to do with being active, having a lot on your plate, and doing what is necessary to stay competitive. Regardless, on behalf of the Board of Directors and staff of your Chamber, we hope you have a terrific holiday season and a great start to the New Year.

Speaking of staying competitive, one of the ways your Chamber stays on top of its’ game is with the reinvestment of its’ members every year. Quite frankly, we want you, we need you and we hope that you see exceptional value for your business’ investment in the Chamber…and what a value it has been!

The Chamber hasn’t altered its’ membership investments since 2004…which is good news and bad news. The good news is that you’ve been able to write the same check every year; the bad news is that the cost of doing business has gone up.

At its annual planning session this past August, I proposed a new chamber membership alignment structure to the Chamber’s Board of Directors. It’s a membership structure that starts ALL members out at one basic level. In the past, we’ve had as many as twelve membership categories and depending on your business, you could pay anywhere from $165 per year to $6,000 per year, and any of the events or programs we put on were on top of these membership investments.

The new membership structure provides you, the member,

the ability to choose your level of participation in the Chamber in return for specific benefits and events inclusion at each level.

What it will mean is that all base memberships that have been at the same $165 level since 2004 will be $200 starting January 1, 2011. If you are one of our hundreds of members who buy sponsorships, tickets, enter golf teams or other products and services that the Chamber offers, you will have an opportunity to convert your annual membership to one of five levels above the Basic Business membership level. It’s strictly voluntary, but you’ll find membership pricing levels that will ultimately end up saving you money.

If your membership investment renewal notice has been received at your business or organization, please take a few minutes to reinvest for another year; it’s one of the best ongoing investments that you can make in your business, and we are constantly striving to make it even better.

Fall is here! And so are a lot of other great happenings in Kerrville!

Leaves are turning; women are exchanging summer clothes for winter ones in their closets - can the holiday season be far behind? Trick-or-Treat and Thanksgiving are behind us, with Christmas coming up before we know it - one of my favorite times of the year.

Our thoughts will soon be turning to shopping for everything from Christmas decorations, Christmas dinner fixin’s, to gifts for under the tree. When these ‘shopping’ thoughts start popping into your head, I’d like to ask you to focus on ‘Shopping Kerrville’.

I’d like to ask you to develop pride in shopping here ‘first’. You’ll still have plenty of time to get that special item at the Rim or La Cantera that you just can’t find here...yet.

When you ‘Shop Kerrville’ with pride, I bet you can find lots of unique things made by local artisans, cars, trucks, shirts, blouses, jackets, bikes, toys, slacks, or shoes, that are pretty close, or exactly what you’re looking for...or they can get it for

you. I’m sure you know people or have friends or family that own, work for, or supply local businesses. Develop pride in helping them.

Dollars spent here create sales taxes that the City uses for a multitude of operational needs. Buying locally creates a demand for products and services that will help us retain and expand our current businesses, and create an environment to help attract new businesses. The new and expanding businesses will need to build additional space and new buildings, which create ad valorem taxes. These new taxes help the City, the County, local school districts - and you - by keeping your tax rates down.

We already have great pride and patriotism in our nation and our state. Let’s all work together to develop or grow our community pride and patriotism by’Shopping Kerrville’.

10 | December 2010

With the end of the year just around the corner, get your 2011 off on the right foot by reinvesting in your Chamber, and as the year progresses, get involved and reap the rewards of Chamber membership…now that’s PRICELESS!!

Brian Bondy President Kerrville Area Chamber of Commerce kerrvilletx.com

Bob Waller Chairman of the Board Kerrville Area Chamber of Commerce kerrvilletx.com

G R EET I NGS from yo ur fri e nds at

mykerrville.org | 11

New members, anniversaries & renewals

new members -

Welcome to the Chamber!

Hunting 4 Christ Youth Programs Tim Thomason 88 Coronado Dr., #7 Kerrville TX, 78028 H4CYouthPrograms@gmail.com www.HuntingForChristYouthPrograms.org Organizations

Legal Registered Agent Services, Inc. Joe Heffington 1614 Sidney Baker Kerrville TX, 78028 lras@heffingtonlaw.com www.LegalRegistered AgentServicesInc.com Attorneys

Kerrville Hills Winery Carol Milberger 3600 Fredericksburg Rd. Kerrville TX, 78028 cmmilberger@gmail.com www.kerrvillehillswinery.com Winery

Mega Storage George Gramatikakis 1225 Bandera Hwy., Ste. A-1 Kerrville TX, 78028 megastorageonline.com www.megastorageonline.com Storage - Household, Commercial

member renewals A Child’s Place Learning Center Adventure Travel Barkley Home & Ranch & Wildlife Sportsman BBVA Compass Bank Beltrone, William J., CPA Best Western Sunday House Inn Bill’s Bar-B-Que & Catering Service Bookkeeping Plus + Buckhorn Lake R. V. Resort Camp La Junta Center for Success, The Christmas Decor of Kerrville Clean & Shine Collection Bureau, The Commercial Realty Services, Inc. Phillip J. Coppin Culligan Water Conditioning Dairy Queen Northside #31 Discount Tire Company

Wild Springs Tea, LLC Karen Chesky kvchesky@yahoo.com www.wildsprings.com Specialty Teas - Retail & Wholesale

Thank you for your continued support!

Double Financial Works Dunks Bulldozing Service, Inc. Edward Jones - Kendall Davison Edward Jones - Joyce Mechler Farm Bureau Insurance, Texas - Heath Gregory Finley Financial Services Five Star Rental & Sales Fore Premier Properties Franciscan Trace Brokerage Co. GMedia Gold’s Body Shop, Inc. Hampton Inn Frank D. Hardey Hill Country Arts Foundation Hill Country Dry Clean Supercenter Hoegemeyer Animal Clinic Hominick Custom Builders Hood Real Estate

Hunt I.S.D. Julie’s Event Center Kerrville, City of Kerrville Elks Lodge #2081 Kerrville Gateway, LP Kerrville Housing, LTD Kerrville I.S.D. Kerrville Public School Foundation Kerrville Sunrise Lions Club Kersey, Gary E., P.C. Knights of Columbus Club KRNH-KSYY-KKVR Ray Lehman Mini-Mart Morris, Jim Designer, Inc. Bruce & Jennie Motheral Parrish, Harry A., & Associates Pattillo, Richards & Harpold, P.C. Attorneys Peterson Hospice & Thrift Store

Playhouse 2000 Plaza On The River Nursing & Rehab Rhodes Bros Taxidermy & Game Processing Ken & Barbara Rice Riverhill Country Club, Inc. Riverside Nature Center Association Rose Petal Inc., The San Saba Cap & Apparel, Inc. Secor Equipment Co. Secor Fence Co. Shutter Factory, Inc., The State Farm Insurance - Craig Sebek Stowers Ranch Company Texas Lions Camp The Frontier Bill Tucker Voelkel Land Surveying, PLLC Wash Tub, The Zion Lutheran Church & Children’s Center

member anniversaries - Thank you for 5+ years!

Member 30 Years State Farm Insurance - Craig Sebek

Member 25+ Years St. Peter’s Episcopal Church Broadway National Bank Trinity Baptist Church River Hills Mall BBVA Compass Bank ( formerly Guarantee Bank) Bruce & Jennie Motheral Schwarz Construction Company Voelkel Land Surveying, PLLC Family Practice Associates, PA Matheson Tri-Gas, Inc. Stehling, Ginger & Assoc. Inc., Real Estate Bill Tucker Mooney Airplane Company, Inc. Culligan Water Conditioning MG Building Materials, Inc.

12 | December 2010

Member 20+ Years Kerrville, City of Hoegemeyer Animal Clinic Hill Country Vending Whataburger Raymond James Financial Services, Inc. L. Duff Enterprises, Inc. Kerrville I.S.D. Moore, T. J. Lumber Yard Coleman Distributing Co. Knights of Columbus Club Rhodes Bros Taxidermy & Game Processing Frank D. Hardey Partain Photographs

Member 15+ Years Kerrville Performing Arts Society Five Star Rental & Sales Main Street Dry Cleaning & Laundry Co. Mini-Mart Kerrville Public School Foundation

yellowbook MagEyes, Inc Sunrise Baptist Church Pattillo, Richards & Harpold, P.C. Attorneys

Member 10+ Years Kiwanis Club of Kerrville Commercial Realty Services, Inc. Communication Source, The Playhouse 2000 Better Consumer Choices Edward Jones - Joyce Mechler Holy Cross Lutheran Church

Member 5+ Years Peterson Hospice & Thrift Store Beltrone, William J., CPA Double Financial Works Especially Yours Flowers Coldwell Banker - Linda Stilwell Kerrville Ranch & Pet Center

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mykerrville.org | 13

14 | December 2010

Nine Tips to Help Your Business Succeed in Transition

aking stock of your business and determining how you will deal with the many contingencies that can occur is the equivalent of the ounce of prevention mentioned in the old English proverb. Last month we looked at 5 “Inside Issues” to consider in business succession planning.

They were: (1) identifying the key people in your business and what your long term goals are; (2) determining how decisions will be made and how authority in your company will be shared / transitioned; (3) contingency planning in the event of the death of a “key person”; (4) preparing for the impact of divorce, bankruptcy and/or disability; and (5) providing an exit strategy in the event of a deadlock among owners.

This month we look at the final 4 “Outside Issues.”

1.) Seek out qualified advisors. An experienced attorney and accountant bring a wealth of knowledge to the table and can provide you with many ways to achieve your goals. There is no “one size fits all” strategy for business succession planning, but there are many proven avenues you can travel. Don’t be shy about telling your advisors what your budget is. Most will work with you to develop a plan that takes both your goals and your budget into consideration.

2.) Decide what type of entity is the best fit. There are no less than 10 different business entities available to choose from in Texas. Each has benefits and limitations.

Limited liability companies are the most popular and provide a tremendous amount of flexibility.

3.) Shareholders as employees. Many successful businesses rely on a key employee or two for its success. Offering those key employees an ownership stake in the business is a proven strategy to keep them employed and motivated to continue investing in the company’s success. If an employee becomes a shareholder, it is a good idea to have a well-written employment agreement. Spell out the employee’s duties, salary and benefits.

Include objective criteria for continued employment. Then, tie the employment to ownership of the stock. If the employment agreement is terminated for any reason, then a sale of the stock is triggered (or not) depending on one’s particular circumstances.

4.) Valuation. Fairly valuing a business (and each owner’s interest in it) plays an important role in the transition of a business. Set the value too high and you punish the buyer, which in many cases is the business itself. Set it too low and you

LEGAL

punish the outgoing owner. Strategies used to value a business include requiring an appraisal, using a formula to arrive at a fair value, or periodically setting the value of the business by agreement.

Business owners work hard to achieve and sustain success. Smart business owners protect that success by planning for contingencies. Investing the time, energy and resources to develop one’s own “ounce of prevention” can pay big dividends down the road.

Greg

Richards

is

a problem solver.

You can find him at Pattillo, Richards & Harpold, P.C. (www. prhlaw.com) has

He

represented

hundreds of small businesses in transition.

He and his

wife, Kim, have called Kerrville home for almost 16 years. mykerrville.org | 15

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16 | December 2010

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good COMMUNITY FOR THE

OF THE

At Broadway Bank we have a vested interest in seeing the Kerrville community grow and prosper. We live and work here, too.

So, if you’re looking for a bank that is devoted to providing sound financial guidance today ... and in the future, look to Broadway Bank. Because we’re here for good.

Kerrville Banking Center | 500 Main Street | 830.896.2950 38 Neighborhood Banking Centers | broadwaybank.com | Member FDIC 18 | December 2010

December 9

Kerrville Area Chamber of Commerce Holiday Breakfast

DECEMBER 1-4

sponsored by the Salvation Army Ray and Joan Kroc Corps Community Center 6:45-8:00 am.

830-896-1155

Annual Texas Furniture Maker’s Show

A statewide competition of the finest custom furniture makers in Texas. Tuesday - Saturday 10am-4pm, Sunday 1-4pm.

Kerr Arts & Cultural Center, 228 Earl Garrett St. 830-895-2911.

DECEMBER 2

Symphony of the Hills Rising Stars

Outstanding young musicians from the greater Hill Country area. Begins Thursday at 7:30pm.

Symphony of the Hills, Kathleen C. Cailloux Theater, 910 Main St 830-893-9393.

DECEMBER 10 Cirque Dor The world famous Golden Dragon Acrobats present Cirque Dor, a visually stunning acrobatic presentation. Friday at 7:30pm. Playhouse 2000, Kathleen C. Cailloux Theater, 910 Main St.,830-896-9393.

DECEMBER 18

Kerr County Market Days A market place for quality goods from the Hill Country. Arts and crafts, fresh grown produce and plants. Saturday 9am-4pm. Kerr County Courthouse Square, 700 Main Street. 830-792-4655.

DECEMBER 31

Symphony of the Hills New Year’s Eve Concert & Gala

Romantic concert of bright and sparkling music. Begins Friday at 7pm. Symphony of the Hills, Kathleen C Cailloux Theater, 910 Main St, 830-896-9393.

DECEMBER 11 Supper with Santa

DECEMBER 3-12 Smoke on the Mountain Homecoming The third and final musical by the creators of the hits “Smoke on the Mountain: and “Sanders Family Christmas”.

Friday - Saturday 7:30pm & Sunday 2pm.

Hill Country Arts Foundation, The Point Indoor Theatre, Hwy. 39, Ingram.

830-367-5121, 800-459HCAF.

Enjoy supper and holiday crafts with Santa and a holiday movie.

5-9pm. Sponsored by the City of Kerrville. Kerrville-Schreiner Park, recreation hall, 2385 Bandera Hwy. 830-257-7300.

DECEMBER 12

Hill Country Youth Orchestra’s Christmas Concert

Enjoy a Christmas concert playing strings, brass, woodwinds and percussions. Hill Country Youth Orchestra, Kathleen C. Cailloux Theater, 910 Main St, 830-2859781.

DECEMBER 31 Turn Back the Clock New Years Eve Concert & Gala with the Sentimental Orchestra New Year’s Eve experience you won’t want to miss. An elegant Big Band Era concert. Inn of the Hills Resort & Conference Center, 1001 Junction Hwy, 830-8951535.

mykerrville.org | 19

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Edgewater Care Center 830-896-2411 Alpine Terrace 830-896-2323 Hilltop Village Nursing and Rehabilitation 830-895-3200

20 | December 2010

Sava Senior Care proudly provides choices for you and your family in three facilities providing excellence in therapy and nursing care in the Hill Country.

Edgewater Care Center, Alpine Terrace and Hilltop Village Nursing & Rehabilitation offer 24 Hour skilled nursing care for your loved one with Alzheimer’s, short-term rehabilitation to get you back on your feet following illness and long-term care when you are no longer able to care for yourself or loved one. In addition, Alpine Terrace offers Assisted Living. We accept Medicare, Medicaid and most private insurance. Assisted Living is private pay. Please contact one of our facilities to discuss how we can meet you or your loved ones needs.

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TO BUSINESS.

LITERALLY. Have your next office meeting catered by Water Street Cafe!

Can’t get out of the office? Try our box lunch!

We will bring it to you, FREE! (minimum 5 orders)

Offering fresh salads hot & cold sandwiches assorted desserts

Enjoy our Free Wi-Fi! (830) 257-5464 804 Water Street Kerrville, TX 78028

BUSINESS BAROMETER 30 years ago a few holiday minded residents decided to start a tradition in Kerrville. They decided the courthouse square needed to be a gathering place and should be decorated with lights in honor of the Christmas season.

These men and women couldn't have known what their efforts would become. What began as a small community group effort has now turned into one of the states largest holiday events. Today the Kerr county courthouse is adorned with more than 100,000 lights and the annual event is attended by thousands of people each year.

The weekend before Thanksgiving each year, central Kerrville becomes THE place to be in the Hill Country. Beginning at noon on Saturday the town comes alive with the opening of the Main Street Hill Country Holiday Round-Up. Live music, food, and a festival of family activities starts the day. At 6:00 p.m. the annual Holiday Lighted Parade comes through town with nearly 100 lighted floats (one of the largest lighted parades in central Texas).

Following the parade, the crowd gathers at the Kerr County courthouse to watch the lighting ceremony and count down to help us throw the switch to light up the courthouse.

Decorating a county courthouse doesn't just happen overnight. Lots of planning, fundraising and vision must come into play. The Kerrville Christmas Lighting Corporation, a small group of local citizens are reaponsible every year for raising the funds and spending the 4 weekends leading up to the lighting wrapping trees and hanging the 5 foot-tall wreaths around the courthouse.

Thanks to the hard work and dedication of this small group, the citizens of Kerrville get to enjoy a season filled with lights and warm Christmas cheer.

If you would like more information about any of the segments of this special day in Kerrville, please contact the Kerrville Main Street office at 830.792.8395.

SEPTEMBER

2010

2009

21,449 5,077 9,577

21,329 5,069 9,612

2,308 53,017

3,880 40,658

Utility Connections Electric Meters Active Gas Meters Active Water/Sewer

Tourist Inquiries at CVB Month Cumulative (Oct-Sept)

Financial Institute Deposits Bank of the Hills Guadalupe National Bank Hill Country State Bank Security State Bank & Trust Union State Bank Wells Fargo Bank BBVA Compass

330,101,223 304,789,351 73,134,617 52,848,498 98,632,000 90,000,015 105,610,661 103,042,902 32,576,148 31,771,771 N/A 242,055,000 92,000,000 N/A

City Sales Tax City Sales Tax - Month City Sales Tax - Cumulative 4B Sales Tax - Month 4B Sales Tax - Cumulative

369,252 4,484,929 184,602 2,242,273

378,203 3,418,065 189,101 1,708,370

212,952 2,581,136

214,759 2,411,483

773 41 7,959,950 65,067,585

599 68 11,481,632 110,390,505

County Sales Tax Payment Month Cumulative (Oct-Sept)

Real Estate Statistics Residential Active Residential Sold Residential Sales-Month Residential Sales-Cumulative

mykerrville.org | 21

22 | December 2010

ONE Matthew Cotts & Marin Morris Kerrville Police Department TWO Pat & Debbie Mossman B&H Financial Solution, Mike Hayes City Attorney THREE Sandy & Les Mizell KerrvillePatioCovers.com, Becky Belew Rose Radio 99.9 FOUR Schreiner Choir FIVE Schreiner Choir

SIX Dell Sheftall Sheftall Jewelers, Tito Olvera TnJ Engraving SEVEN Kathy Fatheree H.C. SEO Services, Wally Stanton So Fast Prininting mykerrville.org | 23

2011 MIXER BADGE FORM Save $33 by Ordering the Yearly Badge

Order your 2011 Mixer Badge for all the Business Luncheons, After Hour Mixers and the Breakfast OR for all the After Hour Mixers only.

The 89th Annual Membership Meeting and Awards banquet in 2011 is not included in the Mixer Badge.

At the door Mixer, Breakfast and Luncheon prices wiill increase in 2011 so order now to save!

Number of 2011 Mixer Badges desired: All Events:

at $82

After Hours Only:

at $27

Includes all 9 After Hours Mixers Two Luncheons & One Breakfast

Contact Name & Phone: Name of Business / Organization to appear on badge(s):

Name(s) to appear on badge(s):

No Mixer Badges will be printed after March 31, 2011

You may pay by cash, check, MasterCard or Visa. If paying by credit card, please complete the following: MasterCard Credit Card Number Name on Card Signature

24 | December 2010

Visa

Expiration Date

Code

Winter Energy Tips from the Kerrville Public Utility Board

LOCAL NEWS, EVENTS, WEATHER PERSONALITIES & OWNERSHIP IT’S ALL RIGHT HERE! Mason, TX

(325) 347-1025 • www.roseradio999.com • (830) 890-5229

1. ) Keep thermostat at 68o F or lower.

2. ) Wear layers of warm clothes like sweaters and socks.

3. ) Reduce water heater set-point to 120oF. Switch off the recirculation pump if your water heater has one.

4. ) Let the sun shine in during the day and close drapes at night.

5. ) Re-arrange furniture so you are closer to interior walls and away from doors and windows.

6. ) Use appliances efficiently. Wash and dry only full loads. Clean out lint filters in dryer and use the “Auto Dry” Setting.

7. ) Take shorter showers.

8. ) Clean coils on refrigerators and freezers.

9. ) Turn off any un-used lights or appliances.

10. ) Put computers and monitors in energy-saving mode or use a plug strip to turn them off when not in use.

11. ) Close off un-used rooms and close the air register.

12. ) Never use a traditional fireplace for supplemental heat.

Kerrville Public Utility Board 2250 Memorial Boulevard 830-257-3050 | kpub.com

Quietly Lighting the Way Home

mykerrville.org | 25

HOLIDAY The Gift That Keeps on Giving

By Dr. Zach Sumrall & Dr. Cori Sumrall

Maintain a positive state of mind.

Drink plenty of water throughout the day. Take a short half hour walk. Stay off of the scale. Munch on snacks that are high in fiber such as peanut butter, oranges, strawberries, oatmeal and green beans. Can you determine the common factor in all of the previous statements? If you guessed that each is a solution to holiday overeating and weight gain, you are absolutely correct!

Holiday overeating is something that affects us all. It is imperative to understand this potentially dangerous trap we are all prone to falling into.

According to the National Institute of Child Health and Human Development and the National Institute of Diabetes and Digestive and Kidney Diseases, Americans who are of average weight tend to gain 1 pound between Thanksgiving and New Years. This one pound tends to not go away and eventually increases slowly overtime.

Uncontrolled consumption of food in discrete intervals, often brought on by a lack of control over the situation, is 26 | December 2010

binge eating. Eating foods in excess that you would normally avoid is also a factor in overeating.

Overeating

FIBER

RICH FOODS

stretches your stomach causing a sensation of hunger urging you to eat continuously. Nonetheless, there are,

with this downfall, simple solutions and recovery tips that can keep you healthy, thin and happy for years and holiday seasons to come!

Overeating is often brought on by the seasonal chaos of running here and there and eating what is set out before you at family and friendly gatherings. For some, over eating can come about from sadness or exhaustion the holiday season can provoke. Having a lack of time and energy may lead to a quick, unhealthy fix that leads to the subtle weight gain.

Ways to solve this problem are simple!

Don’t skip breakfast. Build meals that are low in caloric intake but high in volume. Drink at least 16 ounces of water before meals to enhance your metabolism significantly. Eat lean protein foods with each meal. A few lean protein food examples include tuna, salmon and other coldwater fish, low fat dairy products such as Swiss, cottage cheese, mozzarella, and low fat milk. Eat fiber continuously throughout the day. Some common foods that

Special coverage

are high in fiber are pistachios, coffee, fresh squeezed orange juice, dark chocolate, broccoli, pinto beans, almonds, sunflower seeds, pears, pumpkin, carrots, apples, bananas, and avocado. These fiber rich foods will prevent you from overeating this holiday season.

The weight gain from the holidays tends to stick around and grow throughout time. Take your gift of weight gain this upcoming holiday season and swap it out for a new bill of health. With your newfound knowledge of weight gain and overeating tips, turn your gift into a positive one that you can share with others. Receive and give continuously without fail for years to come. Let healthy holiday eating be the gift that keeps on giving in your life from this moment forward.

For more information about Health and Overeating, Contact Hill Country Chiropractic and Wellness Center 830.896.4108 or visit our website www.hilcountrychiropractic.com.

Overeating is often brought on by the seasonal

chaos

of running here and

eating what is set out before you at family and

there and

friendly gatherings.

Dr. Zach Sumrall is a native Texan who recieved his bachelors of science degree in Biomedical Science at Texas A&M University in College Station. Dr. Zach then went on to recieve his doctorate of chiropractic at Parker College of Chiropractic. When not in the office, Dr. Zach enjoys being active by running, kayaking, hunting, fishing, and digging for Indian artifacts.

Dr. Cori Sumrall was born and raised in Eau Claire, WI. She graduated Cum Laude from the University of Wisconsin Eau Claire with a bachelors degree in Kinesiology.

Dr. Cori then moved to Dallas, Texas to attend Parker College of Chiropractic and graduated Cum Laude with her doctorate in December 2006. When not at the office, Dr. Cori enjoys spending time with family and friends. mykerrville.org | 27

welocme new businesses

The Kerrville Area Chamber of Commerce Ambassadors joined Denise LeTard Henneke and Fred Henneke, along with current tenant, Sanford Tatum Insurance Agency, to celebrate a ribbon cutting for Mountain St. Executive Suites. Suites are available in the beautifully restored historical building.

The Salvation Army celebrated the first business day of the new Ray and Joan Kroc Corps Community Center on November 1, 2010. On the front row from left to right are Kroc Center representatives Ken Bruner, Frank Dunlap, Halsey Bascom, Kit Werlein, Captains Brett and Mary Meredith, Dennis Emerson and Bryant Gage along with the Kerrville Area Chamber of Commerce Ambassadors. On the back row “RJ Kroc” made his first public appearance.

The Kerrville Area Chamber of Commerce Ambassadors joined Diane Reiner and Turk Otcu to celebrate the opening of Pampell’s.

Offering fine-tuned music and cuisine. Keep up with Pampell’s at www.facebook.com/pampells.

28 | December 2010

840 Earl Garrett, Kerrville, TX 78028 rignally built in the early 1900's, this property was renovated in 2006 with respect & attention to the original character of this building. 7 office spaces with center common areas including A.D.A. facilities on large oversized lot with room for growth.

A small sampling of the history of this home, residents have included: Texas State Representative, Austin Milton Kennedy, Sid & Myrta Peterson and property is eligible for the National Registry of Historical Places. 720 sf of porches, ample private & street parking, wonderfully landscaped grounds, 200 sf cottage with half bath. Grand entry with high ceilings, wood floors and fine touches. Office Spaces for Lease. In the past, sellers have received $2,800/month with approximately $950/ month in expenses. Can be converted to residential.

MLS #73032. Offered for $399,000.

Carey Bond e-PRO REALTOR® Cell: 830-377-8268 E-mail: info@careybond.com My Website: www.careybond.com

YOUR PROFESSIONAL KERRVILLE AREA REALTOR Office: 830-895-7771 Toll Free: 888-651-7771

1835 Sidney Baker Kerrville Tx 78028

UPPER GUADALUPE RIVER AUTHORITY UGRA

is the steward of the Guadalupe River in Kerr County

Protecting water quality through: Goal based monitoring

(830) 896-5445 www.ugra.org

Complaint investigation Education

Located Just off Sidney Baker South, at 125 Lehmann Drive, Suite 100, Kerrville, TX 78028 mykerrville.org | 29

30 | December 2010

An Interview with Dr. Valerian Chyle

Story by Mary Lee Gowland | Photography by Aaron Yates

In our modern society we often hear that many doctors have lost their “bedside manner�. This is certainly not the case with Radiation Oncologist Dr. Valerian Chyle (pronounced kee-la), whose boyish good looks and easy laugh make one feel immediately at ease.

mykerrville.org | 31

is journey to Kerrville began in River Park, North Dakota where he was raised on a “cold, windy” farm. He received his Bachelor’s Degree in chemistry from St. John’s University in Minnesota, at the time an all-male college. (St. John’s Abbey is the largest Catholic monastery in the world). At UCLA medical school he planned to train to be a primary care physician. But at the time there was a big push to specialize and he wondered if the “big net” of primary care might hinder him from offering each patient the detailed attention that he desired to deliver. He spent

32 | December 2010

two weeks in the radiation oncology department and “fell in love with it.”

This would allow him the close patient contact he wanted, working in a field that was making huge advances in technology.

While a fourth year medical student in Los Angeles, he made his first trip to Texas to spend one month in the Department of Radiation Oncology at the University of Texas M.D. Anderson Cancer Center in Houston. Dr. Chyle was fortunate to be selected as one of the four residency candidates to enter formal radiation oncology training at MD Anderson in 1991. He and his wife moved to Houston expecting to garner an education and then move back to the West Coast. By the completion of his graduate medical training in Texas, the West Coast had lost its appeal and they desired to remain in Texas.

Dr. Chyle wanted to practice in Texas but opportunities in Texas

were scarce, so he took a position in Memphis and was there two years.

Then he received an invitation to be an Assistant Professor of Radiation Oncology at The University of Texas Medical Branch in Galveston. Although he enjoyed teaching young resident doctors, he longed for the close patient contact that he could find in a community practice.

In 1999 he began his own practice in Williamson County where the Chamber of Commerce helped him promote his practice. “Everyone in the medical profession knew each other personally. Rather than wade through pages and pages of patient records we could converse with each other and know, within five minutes, what our patients needed.” It was a low stress environment in which to practice. But then a population explosion occurred and the small town feeling was lost.

In the meantime, Dr. Chyle and

“Rather than wade through pages and pages of patient records we could converse with each other and know, within five minutes, what our patients needed.�

- Dr. Chyle

mykerrville.org | 33

his wife, Mary, a medical attorney had purchased land in Leakey, twohundred miles away.

When the opportunity to work with Dr. David Jones at Hill County Center for Cancer Care in Kerrville opened up, only sixtyfive miles from the ranch, he jumped at the chance to have a small-town practice again. Dr. Jones opened the facility in 2005 with the goal of providing state of the art cancer care to Hill Country residents close to their home.

“The larger the system, the slower the treatment,” he says of large-scale medical facilities. ‘”In Kerrville I have a lot of contact with my patients. I know them well, their lives, their families, and can communicate directly with them.

The local physicians are welcoming and take great care of their patients.

Plus, Peterson Regional Medical Center which opened the year before I arrived, is a state-of-the art facility and a great place to get care.”

He believes that the Chamber of Commerce is doing a great job, especially with newcomers, in letting residents of Kerrville know that they don’t need to travel all the way to San Antonio for good health care.

His personal involvement with the Chamber has been helpful with getting integrated with his new community.

“At HCCCC we have a CT Scanner which creates a virtual 3-D patient that enables us to create a precise treatment plan; and a linear accelerator which delivers custom designed radiation treatments. Everything is first done on the computer, virtually, where we can further refine and be precise. In the old days it took many people and hundred of hours to do these complex calculations. Nowadays we have earlier detection. More people are cured. More can return to their lives.”

Mary Walker-Chyle has retired from her legal practice to manage their working ranch - “meat goats, a donkey, two dogs and ten barn cats” –and Dr. Chyle is doing what he loves best, treating his patients at The Hill Country Center for Cancer Care.

We’re glad he’s here.

34 | december 2010

“ Everything is first done on the computer, virtually, where we can further refine and be precise.�

- Dr. Chyle

River Hills Health & Rehab

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36 | December 2010

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Nov. 19-Dec. Nov. - Dec.12, 12,2010 2010 Nov.19 19-Dec. 12, 2010

Elizabeth Huth Coates Indoor Theatre Elizabeth Huth Coates Indoor Theatre Elizabeth Huth Coates Indoor Theatre Friday-Saturday 7:30 pm, Sunday 2 pm Friday-Saturday 7:30 pm, Sunday 2 pm 2 pm Friday-Saturday 7:30 pm, Sunday

For reservations, call 830-367-5121 For reservations, callcall 830-367-5121 For reservations, 830-367-5121

Visit the Gallery before the show Visit the Gallery before the show Visit the Gallery before show “Destinations” features thethe work of “Destinations” features the features work of Texas “Destinations” the work of Texas college students on display through Dec. 18 college students on display through Dec. 18 Texas college students on display through Dec. 18 120 Point Theatre Rd. South, Ingram hcaf.com 120 Theatre Rd. Rd.South, South,Ingram Ingram hcaf.com hcaf.com 120 Point Point Theatre

COWBOY B-FAST Y’all grab your hats & boots and come on down for the 7th Annual Hill Country Cowboy Breakfast!!

There may not be such thing as a free lunch, but there is such a thing as a free breakfast!

The Hill Country Cowboy Breakfast started in 2004 as a way for the community to come together to kick off the 5th largest stock show in the state of Texas, the Hill Country District Junior Livestock Show (HCDJLS).

This year, Randolph Brooks Federal Credit Union and Hill Country Telephone Cooperative are teaming with the Kerrville Area Chamber of Commerce, Kerrville Downtown Business Association, and HCDJLSA to bring you the 7th Annual Hill Country Cowboy Breakfast.

The Cowboy Breakfast will be held on Friday, January 14th, 2011, from 6:00 a.m. to 8:00 a.m. at the courthouse square in downtown Kerrville. It is FREE to the public and breakfast is served by our local 4-H and FFA kids.

Come enjoy a hot cup of coffee from Hastings Hardback Café, a delicious homemade sausage wrap, and bust a gut at the entertainment. Thanks to the donation of milk goats again this year from Nuluv Nubians of Center Point, you’ll probably see your banker knelt down underneath a bleating goat trying to milk her as fast as he can…or the Mayor tossing a big ole’ cow patty towards a tin bucket, trying to beat out the other local elected officials as to who can ‘throw the bull’ best. This year, County Judge Pat Tinley is issuing a challenge to his counterparts

in Gillespie, Kendall, Real, Edwards, Kimble, and Bandera Counties to join in on the Cow Chip Toss contest. And don’t get wiped out by a frozen turkey headed your waythat’s just Hill Country Radio Turkey Bowling, an event sponsored by our local radio stations: The Ranch 92.3, Classic Rock 94.3 REV FM, and The Rose 99.9.

To the delight of event organizers, Opa’s Meats of Fredericksburg has pledged to provide the sausage links this year, with Mamacita’s once again providing their delicious tortillas. If you are interested in supporting our local 4-H and FFA’ers by donating to this event, come join us for breakfast and bring a little pocket change with ya…100% of donations go directly back to the kids through the HCDJLS Association Scholarship Fund.

The Cowboy Breakfast is a fun filled event for people of all ages! For more information on the event, call the Kerrville Area Chamber of Commerce at 896-1155 or visit www.hcdjls.org/. And don’t forget to wear your long johns! See y’all there!

mykerrville.org | 37

38 | December 2010

GOLF

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830-214-7635 | TXPSV.com | Facebook.com/TXPSV mykerrville.org | 41

CORE

A common refrain heard in Kerr County is that there is nothing for kids to do. Many young people have a busy schedule, though, with youth sports, fine arts, or religious opportunities. These kids think, “So much to do, so little time.” But many young people in Kerr County say, “There’s nothing to do!” That groan is likely to come from a young person who hasn’t yet discovered, or for some reason can’t access, the activities he or she would really enjoy.

The key is to help young people strike a balance between unstructured activities and structured ones.

Activities for young people should involve learning, developing new skills, using their creativity, being with other caring youth and adults, and interacting with their families and friends in positive ways.

Some keys to constructive use of time are: • Balance is essential. Strike a balance in your young person’s “busyness”.

• Young people need opportunities to play and be creative. Not all activities should be driven by an adult: “free play” is important.

• Different young people need different things.

A broad cross section of activities needs to be available, from athletics to the arts. Let your young person try what interests him or her.

• Adolescents want and need to “try on” different ways of being. A young person who feels out of place in school may excel and be a leader in a less traditional setting. Activities outside of the school setting can build a sense of competence and confidence.

For more information about the 40 Developmental Assets, contact Kay Tally-Foos at kay.tally-foos@ partnersinministry.com

42 | December 2010

Grab a cup of ho-ho-joe and join Santa and the Kerrville Chamber of Commerce for their Annual Holiday Breakfast!

Sponsored by and held at Ray and Joan Kroc Corps Community Center

See You There! mykerrville.org | 43

KERRVILLE BUSINESS NEWS

UGRA Board of Directors

PRESS RELEASE For Immediate Release Recognizes October 29, 2010

Summer Study Volunteers

UGRA Board of Directors R

Kerrville, TX, Oct. 27, 2010 Upper Guadalupe River Authority (UGRA) Board of Directors recognized the participants of UGRA’s Volunteer Summer Study Program. At UGRA’s regularly scheduled Board meeting, VicePresident, Karol Schreiner, presented each volunteer with a certificate of appreciation.

Each summer, UGRA tests E. coli levels at twenty-one popular swimming holes throughout Kerr County. E. coli bacteria is an indicator of water contamination and is used to assess the risk of contracting a water borne illness while swimming. In 2004, UGRA

began the Volunteer Summer Study Program to supplement water quality data collected by UGRA staff. Interested members of the community volunteer to collect water samples for bacteria analysis at a location of their choice. The program not only encourages the participation of local citizens in water quality testing, but the information collected by the volunteers helps identify areas in need of further investigation.

This summer UGRA was assisted by 22 volunteers who collected 283 samples at 25 locations throughout Kerr County. “UGRA commends the

Kerrville, TX, 27, 2 efforts of these volunteers for October taking an activeDirectors role in protecting the the part recognized water quality of our river.

Working UGRA’s regularly scheduled together, we can maintain the each volunteer with a certifica pristine nature of the Guadalupe River and protect our community’s most valuable resource,” Each natural summer, UGRA tests said Lana Edwards, UGRA throughout Kerr County. E. President. The Upper Guadalupe used tois assess the risk of cont River Authority the respected, efficient, responsive, and forthright steward of UpperUGRA Guadalupe In the 2004, began the River and its tributaries. quality data collected by UGR Let’s Keep Our River Clean!

collect water samples for bac only encourages the particip information collected by th investigation.

This summer UGRA was as locations throughout Kerr Co taking an active role in prote can maintain the pristine nat most valuable natural resourc

The Upper Guadalupe Rive forthright steward of the Uppe

Back row: UGRA Board of Directors (L to R): Claudell Kercheville, Scott S. Parker, Lana Edwards, Stan Kubenka, Mike Allen, and Les Ferguson. Front row: UGRA Summer Study Volunteers (L to R): Gracie Waggener, Linda Smith, Chuck Smith, James Norton, Maggie Tatum, Diane McMahon, Laurie Lowe, Richard Lockwood, Dee Elliott, Judy Anderson, UGRA Director Karol Schreiner, and Vern Crawford.

Did you change locations? Do you offer a new service? Receive an award? If so, we want to know about it!

Please send all pertinent information, including text and images, to Morgan at morgan@mykerrville.org

44 | December 2010

BUSINESS TIPS

Presented by Massey Itschner and Co., an 14-member local CPA firm providing tax, accounting, audit, personal financial planning and business consulting services and RA You’ve got your website up and running and it’s just what you wanted.

Now the question is; how to get people to visit it? There’s a lot you can do to get visitors to your website other than using the usual search engine optimization techniques like metatags and subject words in your website pages. These ‘other’ ways are mostly little things, but collectively they can add up to a substantial increase in traffic and give you more of what you want – customers for your business.

1. Put the website address on all stationery materials

Do a comprehensive search of everything you have in the way of stationery that could carry your URL. A partial list of typical business stationery would include: business cards, ‘with compliments’ slips, letterheads, envelopes, brochures, product packaging, sales literature, media releases, fax cover sheet, e-mail signatures, order forms, invoices

2. Deals on wheels – and elsewhere

Every vehicle in your company is a mobile billboard. Put your business name and Web address on magnetic signs or vinyl stickers and put them on your cars, vans and trucks. This not only promotes the website, it conveys an impression of the business being technologically up-to-date.

Work clothes are a natural place to put a Web address. That can extend to safety items like protective helmets, to work items like toolboxes, and large pieces of equipment such as compressors

and bulldozers, and to casual clothes like T-shirts and baseball caps.

3. Don’t forget your website address when listing in directories

It’s amazing just how many advertisements in the Yellow Pages or newspapers don’t show a Web address.

Many people, perhaps you do it yourself even, first find a company’s ad that appeals to them, then want to check their website to get more information before making contact. Advertisements in newspapers, magazines, on billboards and on TV can easily carry your Web address. Take every opportunity to get it in front of the world, especially when you’re paying for the privilege of advertising your other contact information already.

4. Leverage the value of business contacts by exchanging links

Look for the sites of businesses that are complementary to yours, or who you deal with, and contact them about adding a link to your business from their site. Naturally you would agree to reciprocate if asked. If you make hot dogs find someone who makes hot dog buns and help each other build business.

5. Newsgroups offer a marketing channel

If you haven’t already heard about newsgroups you’ve missed out on one of the internet’s major sources of information. There are thousands of newsgroups on just about every

subject imaginable. For example, if you search the topics under ‘Microsoft’ you’ll find at least one newsgroup and often several for every product the company makes. These newsgroups are great sources of knowledge about using some of the more complex features of programs as well as fixes for common problems. Do a search for newsgroups related to your own business and when you find an opportunity to join the discussion, by providing advice on your area of business activity for example, make your contribution and put your Web address in the email signature.

6. Answering the call

Most businesses have an answering machine with a message that can easily carry the Web address as part of the script. Your voicemail on both the business landline and cell phone can also incorporate your Web address.

“This is XYZ Industries. We’re sorry we can’t take your call right now but please leave a message after the tone. You can also visit us on www. xyz.com.”

7. Promote yourself to promote your site

The internet is a very hungry medium. It’s a huge consumer of information as well as being the greatest knowledge resource we’ve ever had. This gives budding authors a chance to be read around the world; without spending a cent on the costs of ink and paper. It also gives experts on any subject a forum to share their expertise with others. mykerrville.org | 45

MEMBER SPOTLIGHT

BUSINESS OWNERS

It is a Limited Liability Partnership, so All Employees have an opportunity to become owners.

YEAR OPENED

Edward Jones - Since 1922 Grant Mein - Since 2003

HOW DID YOU GET INTO THIS BUSINESS?

I have been involved with Edward Jones for most of my life.

My father Andy joined the company in 1984 when I was 7 years old, and it has been somewhat of a family affair ever since. I have three uncles who have worked for the firm, as well as a cousin. My brother Bryon also runs an office in Kerrville. I joined Edward Jones in 2003, and I have been truly blessed to have the opportunity to be a part of such a unique and special company.

WHAT IS YOUR FAVORITE ASPECT OF DOING BUSINESS IN KERRVILLE?

What I enjoy most is meeting and working with people from all over the country and even from all over the world.

46 | DECEMBER 2010

WHAT SERVICES DOES EDWARD JONES PROVIDE?

We are a full service investment company. My goal is to help my clients paint a picture of what they want their future years to look like, and then show them how they can get there.

IN WHAT WAYS HAS THE CHAMBER BEEN A RESOURCE FOR YOU?

For networking and just getting to know the various types of businesses that make up out community, my membership has really paid off. I work hard to be successful in my business and I learn a lot from other successful business owners that I am meeting everyday through the Chamber.

FAVORITE QUOTE:

“Action speaks louder than words but not nearly as often.”

-Mark Twain

Call us today and learn more about the Power of Gold!

Seated: Linda Malson, Broker/Owner; Carolyn Northcutt; Judy Eychner; Michelle Fierst; Kathy McHone, Owner.

The Gold Standard

Standing: Lucy Gould, Michelle Manziel, Christine Klima, Kathy Nichols

302-B G Street South, Kerrville, TX 78028 • Toll Free 888-269-5010 • www.century21malson.com

NEXT TIME MOM GOES TO THE STORE WILL SHE KNOW HOW TO COME BACK HOME?

We know how overwhelming this can be, so we have designed a revolutionary program that can help. Bridge to Rediscovery is an innovative, Montessori-based approach to Memory Care that can help your loved-one rediscover the joys in everyday life.

Through personalized activities that encourage creativity and self-expression, residents have the freedom to discover things for themselves and re-discover things they have always enjoyed.

Residents enjoy the comforts of home, combined with the support and security they need.

Now is the perfect time to see why Bridge to Rediscovery has been rated “Best of the Best” by the Assisted Living Federation of America.

Please contact us today and let us help you regain the sense of security you and your family deserve.

830.896.6555

When someone you love has Alzheimer’s disease or another form of memory impairment it changes their world and yours forever.

747 Alpine Drive • Kerrville, Texas 78028 www.haventexashillcountry.com The Haven Facility #100504

mykerrville.org | 47

48 | December 2010

DIRECTOR’s profile

FAMILY: Wife Shanna, Son Justin, Daughter Rylie ON GROWING UP, NAME ONE LESSON YOU WERE TAUGHT AS A CHILD THAT STICKS WITH YOU TODAY: It doesn’t matter what you do in life, what matters is that you always give your best effort! Hard work will always pay off.

NAME ONE MENTOR AND ONE WAY HE/SHE HAS AFFECTED YOU. Anthony Herrera saw potential in me and gave me my first sales job in the telecommunications industry. I worked for him twice in my Telecom career. He taught me that it’s best to focus first on your customers and direct reports - instead of focusing on your “boss”. If you take care of customers and the people that work for you, you will affect the bottom line and your boss will be happy with your performance.

DO YOU HAVE ANY SPECIAL PROJECTS ON WORKS ON THE DRAWING BOARD? As the owner of Lemon Tree Cleaners, I am responsible for all aspects of operations – from hiring employees and quality control to customer service. Quality customer experience is our number one priority. It is important to me that my employees see me working in production and with customers; they know I will not ask them to do anything I’m not willing to do myself. I do my best to constantly and consistently provide them with the training and equipment they need to do their job well and efficiently.

This year we implemented the Lucky Lemon Bonus Bucks program to save our customers money. We realize that in this demand based economy everyone is looking to save wherever they can – yet our customers do not want to sacrifice quality to do that. Since the program’s inception we have given back over $30,000 to our frequent customers! Before the end of the year we will be rolling out another program to save customers money AND time – a FREE Pick-up and Delivery Service for our Kerrville customers, expanding to other locations early 2011. We are continually searching for new and better ways to serve our customers and make their lives easier!

WHAT WORDS BEST DESCRIBE YOU? Fun, Funny, Hard-working, Dedicated. Life is short and should be enjoyed! I’m always looking for opportunities to joke and laugh while focused on working hard, side-by-side, with employees in my business, and leaders in my community.

WHAT HOBBIES DO YOU HAVE? Hunting, Fishing and Team Roping have been my hobbies since childhood. Running a successful operation in a down economy requires full effort so I don’t have as much time as I’d like for those things at the moment. Spending time with my friends and family is also something I very much enjoy. I’m so proud of my amazing wife, who teaches school in Medina and both of my kids are very active.

WHAT WAS YOUR FIRST JOB OUT OF COLLEGE: I had the pleasure of working on a team out of Nashville TN that was responsible for the installation of a new telecommunications system at the Corvette plant in Bowling Green, Ky. WHAT DO YOU LIKE MOST ABOUT YOUR JOB? The opportunities to contribute to the Hill County Communities I love have been almost overwhelming since I bought Lemon Tree back in 2007. Serving on boards and various planning committees, the opportunity to go through the Leadership Kerr County program last year; have all been amazing! It also motivates me to encourage my employees (and some close friends and vendors) to be the best they can be. It’s more for me than just DryCleaning – it’s an opportunity to provide local jobs, local service and it’s very rewarding to see someone realize they are able to achieve something they may not have believed they could achieve otherwise!

WHAT DO YOU LIKE MOST ABOUT WORKING WITH THE KERRVILLE BUSINESS COMMUNITY? The people! Kerrville has, by far, the nicest, most talented people I have ever had the pleasure to work with. Leaders in this community are always looking for ways to get involved and to make Kerrville a better place to work, live, play and shop! They are engaging and truly care about your business, your family and our community.

mykerrville.org | 49

John Surovik Financial Advisor 222 Sidney Baker South 78028 Kerrville, TX 78006 830.257.1212 Direct 888.257.1211 Toll Free

Wells Fargo Investments, your source for: ■

Stock & Bond Trading ■ Mutual Funds ■ Fixed Annuities ■ Variable Annuities ■ Life Insurance

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Financial Planning ■ Business & Individual Retirement Planning ■ 401(k) and IRA Rollovers ■ Long Term Care Insurance ■ Professional Money Management Investment products available through Wells Fargo Investments, LLC (member SIPC), a non-bank affiliate of Wells Fargo & Company. Financial Advisors are registered representatives of Wells Fargo Investments, LLC. Annuities and Insurance products are available through Wells Fargo Investments, LLC (California license #OD26865) or its affiliated agencies.

WF San Antonio .indd2010 1 505882 | DECEMBER

2/16/10 8:38 AM

Advanced

Computer Repair

Mike Edwards Located at 814 Main Street in Downtown Kerrville

830.257.0036 www.advancomputer.com info@advancomputer.com Chamber of Commerce Member

Full Service Computer Repair and Networking Company We Make House Calls We Service All Brands of Computers

Services: [ Computer Repair [ Virus Removal [ Upgrades [ New Systems [ Consulting [ Wireless Networks [ Networking [ Websites [ Maintenance Contracts [ Medical Connectivity/EMR

Local. Dependable. Affordable. mykerrville.org | 51

Kerrville Area Business Magazine 2733 Indian Wells Drive Kerrville, TX 78028

52 | December 2010