STHS - An Unwavering Commitment to Patient Comfort

SOUTH TEXAS HEALTH SYSTEM MCALLEN An Unwavering Commitment to Patient Comfort

More than three years ago, the team at South Texas Health System McAllen announced a bold vision to fully renovate its facility. The goal was simple and ambitious: to present an environment, inside and out, that better reflected the quality of compassionate care provided at this long-standing and respected McAllen institution.

Nearly $50 million and more than 15 months of hard work went into making that vision a reality. This month, South Texas Health System McAllen celebrates the one-year anniversary of the culmination of this exciting project.

Creating a More Welcoming Environment

The changes began with an overhaul to the exterior of the iconic and highly visible facility, including painting it a warmer, more contemporary color, adding new outdoor lighting, refreshing the landscaping and updating the parking lot.

Inside, the renovations helped to improve the overall patient experience by enhancing the facility’s ambiance. Patient room upgrades included new flooring and ceilings, LED lighting, and new showers, toilets and bathroom floors.

In the cafeteria, the dining areas were upgraded with new booths, raised ceilings and a relaxing color scheme, resulting in a more inviting space for patients, their families, visitors and staff.

The lobby now features an updated reception desk, raised ceilings and new finishes. And the new nurses’ stations enhance workflow and feature better signage to direct visitors.

The ultimate goal of the renovations was to create a setting that helped put patients at ease by rising above the sterile environment so often found in healthcare settings. The result is a warm and inviting environment that welcomes patients and their families.

A History of Quality Care

The renovations were also made, in part, to better reflect the quality of care that South Texas Health System McAllen has been providing area residents since 1985.

While the existing facility first opened its doors at its current location more than 35 years ago, its history of providing care to the residents of the Rio Grande Valley goes back more than 100 years. Its precursor opened in 1919 and spent more than 50 years in downtown McAllen as McAllen Municipal Hospital, McAllen General Hospital and McAllen Methodist Hospital.

Well-Earned Recognition for Quality Care

Today, South Texas Health System McAllen is a full-service, acute care facility that is the proud recipient of numerous accreditations, certifications and other forms of recognition.

As the Upper Valley’s only verified Level II Trauma Center, South Texas Health System McAllen continues to advance emergency services for the community. As a certified Comprehensive Stroke Center and the hub of the South Texas Health System Neurosciences and Stroke Institute, the facility treats the most critical stroke cases in its endovascular suite and provides neuro-endovascular care and stroke-certified physical rehabilitation services. In addition, it offers a Level III Neonatal Intensive Care Unit to care for newborns with critical issues.

Among South Texas Health System McAllen’s numerous awards and accreditations are the following:

ྴ American Heart Association®/American

Stroke Association’s® Get With The

Guidelines® Stroke Gold Plus Quality

Achievement Award and Target: Stroke

Honor Roll Elite Plus (2020) ྴ Verified as an Advanced Level II

Trauma Center, the first in the Upper

Valley ྴ Certified Comprehensive Stroke Center and Level II Primary Stroke Facility

Designation ྴ Awarded an “A” grade in the Spring 2021 Leapfrog Hospital Safety Grade (2021), the sixth consecutive “A” grade for the facility ྴ Received the Patient Safety Excellence

Award™ three years in a row from

Healthgrades (2019-2021) ྴ Named among the top 10 percent in the nation for Patient Safety three years in a row by Healthgrades (2019-2021) ྴ Recognized as a Five-Star recipient for treatment of sepsis three years in a row by Healthgrades (2018-2020) ྴ Received the Healthgrades Cardiac

Care Excellence Award™ four years in a row (2017-2020) ྴ Named among the top 10 percent in the nation for Overall Cardiac Services for four years in a row (2017-2020) ྴ Received the 2021 Women’s Choice

Award for Best Mammogram Center ྴ Received the Healthgrades Gynecologic

Surgery Excellence Award™ two years in a row (2019-2020) ྴ Accredited by the American College of

Radiology for the following services: • Breast Imaging Center of

Excellence — includes 2D and 3D mammography, breast ultrasound, ultrasound-guided breast biopsy, stereotactic breast biopsy • Lung Cancer Screening Center of

Excellence What’s more, South Texas Health System McAllen is a key component of South Texas Health System – a regional multi-facility system that has earned a reputation for excellence in providing quality healthcare to the residents of the Rio Grande Valley. With more than 3,000 employees, nearly 650 physicians in specialties ranging from primary care to neurosurgery and behavioral health, and 500 volunteers, South Texas Health System is the largest healthcare system south of San Antonio.

More Improvements on the Horizon

While South Texas Health System McAllen celebrates the one-year anniversary of its completed renovations, there are more improvements on the horizon.

Interventional radiology capabilities will be added to its long list of services in July. This specialized field of radiology allows physicians to not just interpret medical images, but to also use them to perform minimally invasive surgical procedures through small incisions in the body, enhancing the wide-ranging surgical options now available at the facility. Further renovations are also underway, including an enhanced conference center with updated meeting rooms and a specialized coffee shop that will give patients, visitors and staff another inviting option to relax and recharge.

The bottom line? At South Texas Health System McAllen, the health of you and your family is everyone’s top priority. It drives everything they do and inspires them to be among the nation’s leaders in healthcare, continuing to add to their quality services and always striving to ensure that the residents of the Rio Grande Valley have access to the care they need when and where they need it most – in a setting this is comfortable and inviting.

To find a doctor or receive a physician referral, call 956-632-4000.

For more information on South Texas Health System McAllen programs and services, visit southtexashealthsystemmcallen.com. Accepts Medicare, Medicaid and most medical insurance plans.

301 W. Expressway 83, McAllen, TX 78503 956-632-4000