FREQUENTLY ASKED QUESTIONS
Q: Is KYOTO BY ORO24 a Freehold Property?
A: Yes, KYOTO BY ORO24 is a Freehold Property.
Q: Where is KYOTO BY ORO24 Located?
A: KYOTO BY ORO24 is located in Arjan, Al Barsha South Third. For accurate address, please find the Location pin: https://maps.app.goo.gl/Q3CGf6QAfD2fMXQ88?g_st=iw
Q: Who is the Master Developer for ARJAN ?
A: The Master Developer for Arjan is Dubai Properties
Q: Which is the nearest Community Centre to KYOTO BY ORO24?
A: My City Center, Al Barsha.
Q: Is ORO24 Developments a registered Developer?
A: The RERA Developer Registration Number for ORO24 is 1369.
Q: Is KYOTO BY ORO24 registered at RERA?
A: Yes, KYOTO BY ORO24 is registered at RERA under Project number 2702.
Q: Is the Plot fully paid?
A: Yes, KYOTO BY ORO24 Plot has been paid in full.
Q: Who is the Engineering Consultant for KYOTO BY ORO24?
A: NEB (National Engineering Bureau) is the Engineering Consultant for KYOTO BY ORO24.
Q: Is the surrounding infrastructure of KYOTO BY ORO24 ready?
A: The surrounding infrastructure of KYOTO BY ORO24 is a fully developed community with existing road network and connectivity, telecommunication lines, beautiful landscape and other utility services.
Q: What is the completion date for KYOTO BY ORO24?
A: Anticipated Completion Date for KYOTO BY ORO24 is September 2026
Q: Do you provide furnished apartments in KYOTO BY ORO24?
A: For KYOTO BY ORO24, apartments come equipped with white goods only.
Q: Do you have a Show Apartment for KYOTO BY ORO24?
A: Yes, we have a show apartment for KYOTO BY ORO24. Please visit ORO24 Headquarters for viewing of the Show Apartment. Location Pin: https://goo.gl/maps/9V86qMRxPVvwarXSA
Q: What are the Amenities in KYOTO BY ORO24?
A: KYOTO BY ORO24 comes with the following Amenities:
* FAQ is subject to changes from time to time based on several factors. ORO24 Real Estate Developments LLC or any of its subsidiaries cannot be held liable for any loss/damages arising from the use of information enclosed above.
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A GROUND FLOOR 12 Virtual Golf 24 Squash Court 1 Grand Entrance Lobby 13 Gaming Arcade 25 Rainforest Dining x 2 2 Water Feature & Landscape 14 Bowling Alley D 14th FLOOR 3 Move in/ Move Out Bay 15 Billiards 26 Yoga Deck 4 Drive-In Entrance / Drop off 16 Jogging Track 27 Health Club 5 Delivery worker Resting Zone C 13th FLOOR E ROOF TOP B 1st FLOOR 17 Landscape Pool Deck 28 Observatory 6 Terrace Brook 18 Cabana Seating 29 Party Hall 7 Padel on the Water 19 Outdoor Cinema 30 Business Center 8 Barbecue deck 20 40 Meter Infinity Pool 31 Library 9 Landscape 21 Kids Play Area 32 Roof Top Lounge 10 Outdoor Kids Play Area 22 Rain Shower Lounge x 6 Nos. 11 Indoor Kids Play Area 23 Meditation Zone
FREQUENTLY ASKED QUESTIONS
Q: How many total Residential apartments are there in KYOTO BY ORO24?
A: Total of 708 Residential apartments are there in KYOTO BY ORO24.
Q: How many Types and Options of Apartments and Retail units are there in KYOTO BY ORO24?
A: The following types and options exist in KYOTO BY ORO24:
Q: How can I purchase a property in KYOTO BY ORO24?
A: You can purchase any available property in KYOTO BY ORO24 by:
• Submitting a Non-Refundable Booking Deposit / Down-payment as per Payment plan in Unit Reservation Agreement.
• Submitting postdated cheques (PDCs) for all the remaining Installments as per the agreed payment plan in the Unit Reservation Agreement (Applicable for UAE Residents)
• Submitting Dubai Land Department (DLD) Registration Fee (includes: 4% of Unit Contract Price + AED 20.00 Knowledge Fee + AED 20.00 Innovation Fee + AED 1,054.00 OQOOD Fee).
NOTE: The Property Purchase will be considered incomplete in case any of the above requirements are not fulfilled.
Q: What documents do I need to provide at the time of Property purchase in KYOTO BY ORO24 if Purchaser is an Individual?
A: In case the purchase is under Individual’s name, you are required to provide CLEAR SCANNED copies of below documents:
NOTE: Dubai Land Department (DLD) will accept only clear scanned / photocopy of Documents. All Documents which are not clear will be rejected thereby causing delay in Registration process further leading to penalty by DLD which will be borne by the P roperty Purchaser.
Q: What documents do I need to provide at the time of property purchase in KYOTO BY ORO24 if Purchaser is a company?
A: The below listed documentation needs to be submitted to the Developer, which will further be submitted to Dubai Land Department (DLD) for registration purpose:
MoA* and AoA** and any Amendments (Bilingual) Passport Copy, Emirates ID & Visa Copy of Authorized Signatory Trade License (all pages) Shareholder’s Certificates
Certificate of Incorporation
Board Resolution to purchase property or PoA
Valid Certificate of Incumbency (if applicable)
Valid Certificate of Good Standing (if applicable)
Board Resolution specifying Authorized Signatory NOC from JAFZA (if applicable)
*Memorandum of Association ** Articles of Association
NOTE: Dubai Land Department (DLD) will accept only clear scanned / photocopy of Documents. All Documents which are not clear will be rejected thereby causing delay in Registration process further leading to penalty by DLD which will be borne by the Property Purchaser.
* FAQ is subject to changes from time to time based on several factors. ORO24 Real Estate Developments LLC or any of its subsidiaries cannot be held liable for any loss/damages arising from the use of information enclosed above.
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BEDROOMS/TYPE APARTMENT NET AREA (In Approx. Sq. ft) From To 1 STUDIO TYPE 1 376.74 405.81 2 STUDIO TYPE 2 438.09 3 1BED TYPE 1 524.2 622.15 4 1BED TYPE 2 559.73 5 1BED TYPE 3 661.98 762.09 6 1BED + Study TYPE 4 726.56 7 2BED TYPE 1 981.21 8 2BED TYPE 2 1233.56 9 3BED TYPE 1 1373.59
Document Type UAE National GCC National UAE Resident Non-UAE Resident Passport (Photo & Signature Page) ✓ ✓ ✓ ✓ Visa Page x x ✓ x Emirates ID (Front & Back) ✓ x ✓ x Unified Code Page ✓ x x x National ID (Front & Back) x ✓ x x Non-Resident Undertaking Letter x ✓ x ✓ KYC Declaration form ✓ ✓ ✓ ✓
FREQUENTLY ASKED QUESTIONS
Q: Can I purchase a Property in KYOTO BY ORO24 if I am not a Resident in Dubai/UAE?
A: Yes, you can purchase a Property in KYOTO BY ORO24 even if you are not a Resident in Dubai/UAE.
Q: How many Registered Purchasers are allowed per property in KYOTO BY ORO24?
A: We allow a maximum of Three (3) Purchasers per property in KYOTO BY ORO24. The ownership of the respective property will be equally divided between the three Purchasers.
Q: Is the Booking Deposit refundable in case I decide to cancel my purchase in KYOTO BY ORO24?
A: The Booking Deposit is strictly NON-REFUNDABLE.
Q: What are the Payment Plan options for Purchasing a Property in KYOTO BY ORO24?
A: We offer easy Payment Plans options. For detailed information, please contact one of our qualified Property Consultants at ORO24 Developments.
Q: What is the mode of payment for purchasing a property in KYOTO BY ORO24?
A: Following are the mode of payment for purchasing in KYOTO BY ORO24
Payment Description
Mode of Payment
Booking Deposit Cheque, Payment link, Bank Transfer, Cash
All Monthly Installments Post Dated Cheques / Bank Transfer/Payment link for Non-UAE Residents
Dubai Land Department (DLD) Fee Cheque / Bank Transfer
NOTE: Max AED 20,000 is accepted without any charges through Credit or Debit card for Booking Deposit. *Terms and conditions apply.
Q: How can I pay my regular Installments?
A: For UAE Resident:
You need to pay through Postdated cheques (PDCs) for all the Installments as per Payment schedule mentioned in your Unit Reservation Agreement (URA) / Sales and Purchase Agreement (SPA).
All PDCs must be submitted within fourteen (14) days from the effective date of your URA. PDCs should be addressed to the Project Escrow Bank Account (As mentioned in the bank account details section).
For Non-Resident:
You can pay through Bank Transfer into the Project Escrow Account. It is mandatory to mention the purchased UNIT NUMBER and FULL NAME OF THE PURCHASER under the “Information for Beneficiary Account” for us to identify your funds for allocation. Please share the transaction details (Proof of Payment) with us by emailing at payments@oro24.com
Q: If I pay through Bank Transfer / TT, what will be the value of my Receipt?
A: The Receipt will be issued based on the Exact Value Received in our Bank Account. Please note, if there are any Intermediary Bank(s) Fee deduction or any other Bank charges, it will not be accounted as amount received.
Q: How do I get the construction updates for KYOTO BY ORO24?
A: Construction status for KYOTO BY ORO24 will be updated regularly on our company website ORO24.COM
Q: What Documents/Contracts do I receive after my property purchase in KYOTO BY ORO24?
A: For KYOTO BY ORO24, you will receive your Unit Reservation Agreement (URA) at the time of property purchase. Once the Down Payment and Dubai Land Department (DLD) Registration Fee is paid, your unit will get registered, and an Initial Contract of Sale (ICS) document will be issued by the Dubai Land Department. After ICS generation, you are entitled to receive the Sales and Purchase Agreement (SPA) from the Developer. Lastly, your Title Deed of the Property can be issued after completion of the project, and once the price of the Unit is fully paid.
NOTE: All above mentioned Documents/Contracts are subject to the submission of required necessary documents and payments from the customers.
* FAQ is subject to changes from time to time based on several factors. ORO24 Real Estate Developments LLC or any of its subsidiaries cannot be held liable for any loss/damages arising from the use of information enclosed above.
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FREQUENTLY ASKED QUESTIONS
Q: What are the Dubai Land Department (DLD) registration charges to be paid for the property purchase in KYOTO BY ORO24?
A: As per the current regulations from Dubai Land Department (DLD), the below fees must be paid immediately at the time of the booking for all the off-plan property purchases. You will be required to pay the following fee into the Corporate Account of ORO24 Real Estate Development LLC.
Registration Fee: 4% of Unit Contract Price + AED 20.00 Knowledge Fee + AED 20.00 Innovation Fee + AED 1,054.00 OQOOD Fee. NOTE: Government fees are subject to revision from time to time as per DLD.
Q: When will my purchased property in KYOTO BY ORO24 get registered in Dubai Land Department (DLD)?
A: Once the Unit Reservation Agreement (URA) is signed and the Down Payment and Dubai Land Department Registration Fees are paid, your property in KYOTO BY ORO24 will be registered in Dubai Land Department system (OQOOD). Once Registration is processed, you will be notified directly with an Initial Contract of Sale (ICS) Document on your registered email address by Dubai Land Department.
Q: Can I go to Dubai Land Department (DLD) / RERA to Register my property purchase in KYOTO BY ORO24?
A: As per the notification received from Dubai Land Department (DLD) dated 29th September 2016, PROPERTY PURCHASE REGISTRATION CAN BE DONE ONLY THROUGH DEVELOPER’S OFFICE. Your application to register your property purchase directly at DLD will be declined.
Q: Does KYOTO BY ORO24 project have an Individual Chiller Unit or District Cooling System?
A: Individual Chiller unit.
Q: Will I get a Residence Visa with the Property Purchase in KYOTO BY ORO24?
A: The Residence Visa is issued by GDRFA (General Directorate of Residency & Foreigners Affairs) and does not fall under the Developer’s control. Recently there has been several residency schemes on Investors VISA by Dubai Government. You can get detailed information from GDRFA website.
Q: Where is ORO24 headquarters located?
A: ORO24 Real Estate Developments (Headquarters)
Near Bentley showroom, Umm Al Sheif, Sheikh Zayed Road – Dubai P. O. Box: 112446
Dubai, United Arab Emirates
(Nearest Metro Station – Equiti)
Location Pin: https://goo.gl/maps/9V86qMRxPVvwarXSA
Q: How can we contact ORO24 Developments?
A: Important Contact details:
* FAQ is subject to changes from time to time based on several factors. ORO24 Real Estate Developments LLC or any of its subsidiaries cannot be held liable for any loss/damages arising from the use of information enclosed above.
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Purpose Email ID Contact Number General enquiries info@oro24.com +971 800 676 24 Please follow required IVR. Customer service cs@oro24.com Payment related queries payments@oro24.com Escalations escalations@oro24.com
